Overview This comprehensive course on Telesales Executive Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Telesales Executive Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Telesales Executive Training. It is available to all students, of all academic backgrounds. Requirements Our Telesales Executive Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 14 lectures • 06:00:00 total length •Module 1: Introduction to Tele Sales Executive Training: 00:25:00 •Module- 2: All About Telemarketing: 00:20:00 •Module 3: Elevate Sales on Telephone: 00:25:00 •Module 4: Prospective Telephone-Sales Expert: 00:25:00 •Module 5: The Right Words and Phrases to Use on a Sales Call: 00:25:00 •Module 6: Preparing The Call: 00:25:00 •Module 7: Opening The Call: 00:25:00 •Module 8: Structuring The Call: 00:25:00 •Module 9: Verbal Communication Skills: 00:30:00 •Module 10: Dealing with Objections: 00:30:00 •Module 11: Closing the Sale/ Gaining Commitment: 00:30:00 •Module 12: Dealing with Rejection: 00:25:00 •Module 13: Close a Sale Call: 00:20:00 •Module 14: Increasing your Earnings by Expanding Sales: 00:30:00
Overview This comprehensive course on Asbestos Surveyor Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Asbestos Surveyor Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Asbestos Surveyor Training. It is available to all students, of all academic backgrounds. Requirements Our Asbestos Surveyor Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 03:34:00 total length •Module 01: What is Asbestos?: 00:23:00 •Module 02: Health Effects of Asbestos: 00:28:00 •Module 03: Asbestos Containing Materials and Their Properties: 00:19:00 •Module 04: Management of Asbestos: 00:23:00 •Module 05: Risk Assessments and Legislative Requirements: 00:36:00 •Module 06: Asbestos Surveying: 00:19:00 •Module 07: Bulk Sampling Procedures and Strategies: 00:28:00 •Module 08: Survey Report, Quality Assurance and Quality Control: 00:24:00 •Module 09: Personal Decontamination: 00:14:00
***Limited Time Exclusive Bundle*** Life Just Got Better This Summer ! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Medical Law and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Medical Law bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Medical Law course that will enhance your skills and prepare you for the competitive job market. Also, our Medical Law experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Medical Law, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Medical Law Bundle Consists of the following Premium courses: Course 01: Medical Law Course 02: Mental Health Laws and Awareness - Level 2 Course 03: Public Health Course 04: GDPR in Healthcare Course 05: Consent in Healthcare Course 06: Verification of Death Training for Nurses Course 07: European Medical Device Regulations Course 08: Medication Administration Level 4 Course 09: Medical Transcription Course 10: Vaccine Management Course 11: Epidemiology Course 12: Pandemic Disease Awareness Course 13: Coronavirus (COVID-19) Awareness Course 14: Personal Hygiene Benefits you'll get choosing Apex Learning for this Medical Law: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of the Bundle Course 01: Medical Law An Introduction to Medical Law Legislation on Access to Health, Medical Report, Treatment Legislation on Adult Support Legislation on Public Health and Health Service (Part 1) Legislation on Public Health and Health Service (Part 2) Legislation on Public Health and Health Service (Part 3) Legislation on Public Health and Health Service (Part 4) Legislation on Coronavirus Legislation on Mental Health (Part 1) Legislation on Mental Health (Part 2) Legislation on Abortion Other Legislation (Part 1) Other Legislation (Part 2) Course 02: Mental Health Laws and Awareness - Level 2 The Mental Capacity Act Interface with Legislation, Policy and Procedures Deprivation of Liberty Safeguards The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Mental Health Legislation and Services Liberty Protection Safeguards (LPS) Course 03: Public Health Introduction to Public Health Principles of Public Health Understanding Epidemiology Disease Control Understanding Measures of Disease Frequency Maternity and Childbirth Environment and Public Health Health System and Policy Public Health and Ethics Course 04: GDPR in Healthcare Introduction to GDPR GDPR and Healthcare Setting General Data Protection Regulations Explained Lawful Basis for Preparation Responsibilities and Obligations Electronic Medical Records Rights and Breaches Course 05: Consent in Healthcare Introduction to Covid-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnoses and Treatments Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Consent Training in Healthcare Course An Introduction to Consent Information Regarding Consent Consent Training in Healthcare Course Best Interest Decision Making Assessing Capacity Providing Care or Treatment to People Who Lack Capacity Public Bodies and Services Created by MCA Act 2005 UK Acts in Relation to Consent Handling Complaints Regarding Consent Course 06: Verification of Death Training for Nurses Introduction to Verification of Death Legal Considerations Expected Death Natural Cause of Death Verification of Unexpected Death Process for Verifying a Death Role of Forensic Nurse Clinical & Forensic Examination Certification & Documentation Course 07: European Medical Device Regulations Overview to European Regulations on Medical Devices Essential Components of EU MDR Reporting Requirements and Identification Quality System in Medical Device Regulation Course 08: Medication Administration Level 4 Introduction to Safe Handling of Medicines Legislation and guidance of medication management Principles of Safe and Appropriate Handling of Medicines Medication Risk Assessment Guidance Handling Medicines in Social Care Settings Consent to Treatment Requirements for Specific Services Levels of Care and Support Procedure for Handling Medication The Six Rights of Medication Administration Covert Administration of Medication Recording Procedures Storage of Medication Transfer and Disposal of Medication Drug Formulation and Ways of Taking It Course 09: Medical Transcription Introduction to Medical Transcription The What, How, Who and Why of Medical Transcription Understanding Medical Reports Medical Language Boot Camp Formatting: The Basics Data Protection Course 10: Vaccine Management Introduction to Vaccine and Vaccination Types of Vaccine Immunology and Immunisation Vaccine Safety Communication Vaccines in Pandemic Paediatric Vaccination Course 11: Epidemiology Understanding Epidemiology Principles of Epidemiology Study Design Disease Occurrence Variation in Disease by Time, Place, and Person Epidemics and Outbreaks Measures of Risk and Disease Prevention Measures of Disease Frequency Role of Epidemiology in Public Health The Epidemiological Concept of Population Course 12: Pandemic Disease Awareness Introduction to Pandemics Pandemics: Risks, Impacts, and Mitigation The SARS - MERS Factors The Novel Coronavirus (2019-nCoV) 2020 Version of the SARS Zoonotic Diseases Pandemic Outbreaks from History(HIV/Aids) Pandemic Outbreaks from History (Influenza) Pandemic Outbreaks from History (Nipah Virus) Pandemic Outbreaks from History (Smallpox) Pandemic Outbreaks from History (Viral Meningitis) Pandemic Outbreaks from History (Ebola Virus) Pandemic Outbreaks from History (Zika Virus) Pandemic Outbreaks from History (Plague) Mild Threats to Human-Being Pandemic Risks and Consequences Pandemic Mitigation: Preparedness And Response Course 13: Coronavirus (COVID-19) Awareness Introduction to COVID-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnosis and Treatment Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Course 14: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Potential Hygiene Guidelines Personal Hygiene During Coronavirus Pandemic CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Medical Law bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Medical Law is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Ecommerce is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Ecommerce and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 04 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Electronic Commerce Introduction to Electronic Commerce 00:19:00 Module 02: E-Commerce Strategy and Implementation E-Commerce Strategy and Implementation 00:22:00 Module 03: Customer Service Customer Service 00:22:00 Module 04: Products, Brands, and Services Products, Brands, and Services 00:30:00 Module 05: Content Planning and Production Content Planning and Production 00:19:00 Module 06: Use of Social Networks Use of Social Networks 00:20:00 Module 07: Marketing Marketing & Advertising 00:36:00 Module 08: Creating an Engaging User Experience Creating an Engaging User Experience 00:15:00 Module 09: Transaction Management Transaction Management 00:21:00 Module 10: E-Commerce Analytics E-Commerce Analytics 00:14:00
C++ Programming Masterclass is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this C++ Programming Masterclass and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 04 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01 Classes and Structs 00:22:00 Enums 00:14:00 Unions 00:16:00 Introduction to Pointers 00:11:00 Pointers and Array Indexing 00:12:00 Module 02 Using Const with Pointers 00:09:00 Pointers to String Literals 00:12:00 References 00:14:00 Smart Pointers 00:22:00 Arrays 00:15:00 Module 03 Standard Library Strings 00:14:00 More Standard Library Strings 00:18:00 Functions 00:18:00 More Functions 00:16:00 Function Pointers 00:15:00 Control Statements 00:18:00
Overview Impress Factor Ideas for Public Speakers Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Impress Factor Ideas for Public Speakers Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Impress Factor Ideas For Public Speakers Unit 01: Introduction 00:01:00 Unit 02: Hook Your Audience - Get Them To Trust You And Believe You 00:15:00 Unit 03: Hook Your Audience - Get Them To Listen To You 00:10:00 Unit 04: Impress Build Relationships 00:10:00 Unit 05: Convince With Your Voice - Choose Your Words Wisely 00:09:00 Unit 06: Convince With Your Voice - Find Your Normal Tone And Vary Your Tone For Effect 00:11:00 Unit 07: Command With Your Body - Take A Strong Stance 00:06:00 Unit 08: Command With Your Body - 12 Signs Of Nervousness 00:09:00 Unit 09: Answer Any Question 00:09:00 Additional Materials Resource - Impress Factor Ideas For Public Speakers 00:00:00
Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
Overview This comprehensive course on Disruptive Innovation for Business will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Disruptive Innovation for Business comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Disruptive Innovation for Business. It is available to all students, of all academic backgrounds. Requirements Our Disruptive Innovation for Business is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 12 lectures • 00:33:00 total length •Introduction: 00:01:00 •Difficulty 1 - Evolution of Innovations: 00:04:00 •Difficulty 2 - Appearing to be an Extension of the Core Markets: 00:01:00 •Difficulty 3 - Conflicts with the Core Business: 00:02:00 •The Importance of Selling: 00:04:00 •Selling at Nespresso and 3M: 00:02:00 •Change or Die: 00:06:00 •A Separate Unit or Not?: 00:04:00 •What to keep Separated or in Common: 00:02:00 •Manage Conflicts Don't Ignore Them: 00:02:00 •Kodak, British Airways and What to Do!: 00:05:00 •Assignment - Disruptive Innovation for Business: 00:00:00
Overview This comprehensive course on Substance Misuse Awareness Online Certification Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Substance Misuse Awareness Online Certification Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Substance Misuse Awareness Online Certification Course. It is available to all students, of all academic backgrounds. Requirements Our Substance Misuse Awareness Online Certification Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 03:09:00 total length •Introduction to Substance Misuse: 00:22:00 •Overview of Substance: 00:39:00 •Prevention and Awareness: 00:22:00 •Substance Misuse at Workplace: 00:20:00 •Substance Misuse Policy at Workplace: 00:20:00 •Treatment of Substance Addiction: 00:23:00 •Laws and Acts on Substances: 00:29:00 •Substance Misuse and Youth: 00:14:00 •Assignment - Substance Misuse Awareness Online Certification Course: 00:00:00