18278 Teaching courses in Northfleet delivered Online

The relevant industry experts developed this Level 2 Job Search and Interview Skills course. Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Level 2 Job Search and Interview Skills course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Level 2 Job Search and Interview Skills course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Level 2 Job Search and Interview Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Level 2 Job Search and Interview Skills Bundle Course Course 01: Level 2 Job Search and Interview Skills Course 02: Anger Management Course 03: Level 4 Time Management Course ***Other Benefits of this Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- **Anger Management Course Curriculum Module 1: Introduction to Anger What is Anger? Aspects & Facts of Anger The Five Dimensions of Anger What are the Costs of Anger? When Does Anger Become a Problem? Anger Pay-Offs Module 2: The Process in Anger What is the Anger Process? Trigger Thoughts Explained How to Use an Anger Log Module 3: Effect of Anger on Our Thinking What is the Value of Anger? What is Distorted Thinking? Human Behaviour Explained Module 4: How to Manage Anger What is Managing Anger? What are the Relaxation Techniques? Tips and Tricks of Communication What are the Active Listening Skills? What is the Assertive Formula? --------------------- **Level 4 Time Management Course Course Curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life Assessment Method After completing each module of the Level 2 Job Search and Interview Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Job Search and Interview Skills course is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Level 2 Job Search and Interview Skills course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Start Up and Grow Your Own Business course is designed for students who want to learn the skills and knowledge required to develop a start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a start-up, as well as knowledge of the first steps in Start Up, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this course, you will be able to: Understand the steps for a business start-up. Understand what is required of you to start your own business. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Business Plan. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Start Up and Grow Your Own Business Course Course 01: Start Up and Grow Your Own Business Course 02: Level 2 Certificate in Business Management Course 03: Level 7 Diploma in Operations Management ***Others Included in this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan -------------- Assessment Method After completing each module of the Start Up and Grow Your Own Business, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone who wants to start up his own business. Requirements There are no specific requirements for this Start Up and Grow Your Own Business course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this course, you may choose to become a: Business Owner Entrepreneur Business Analyst Business and Enterprise Advisor Business Development Executive Certificates Certificate of completion Digital certificate - Included

With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Creating a Business Start-Up course is designed for students who want to learn the skills and knowledge required to develop a start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This Creating a Business Start-Up course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of astart-up, as well as knowledge of the first steps in Start-Up, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this Creating a Business Start-Up course, you will be able to: Understand the steps for a business start-up. Understand what is required of you to start your own business. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Business Plan. Why Choose Creating a Business Start-Up Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Creating a Business Start-Up Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Creating a Business Start-Up course. Other courses are included with Creating a Business Start-Up Course Course 01: Creating a Business Start-Up Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Leadership and Management Course ***Others Included in this Creating a Business Start-Up Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] ***Creating a Business Start-Up*** Detailed course curriculum Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan -------------- Assessment Method After completing each module of the Creating a Business Start-Up, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Creating a Business Start-Up This course is ideal for anyone who wants to start up his own business. Requirements Creating a Business Start-Up There are no specific requirements for this Creating a Business Start-Up course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Creating a Business Start-Up Upon successful completion of this course, you may choose to become a: Business Owner Entrepreneur Business Analyst Business and Enterprise Advisor Business Development Executive Certificates Certificate of completion Digital certificate - Included

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Take on the journey of building a successful e-commerce business on a shoestring budget is not only possible but also essential in today's digital world. This course is designed to equip you with the vital skills needed to thrive in the competitive e-commerce landscape without breaking the bank. Learning how to conduct market research on a budget, source and manage products effectively, and employ budget-friendly digital marketing strategies are key components that will transform your business approach. In the modern world, where e-commerce is booming with an annual growth rate of 23%, understanding these aspects can significantly enhance your professional career. By mastering e-commerce business fundamentals, you can open up a plethora of job opportunitiesin the UK, where e-commerce managers earn an average salary of £35,000 to £50,000 per year. Moreover, the ability to scale an e-commerce business with limited resources is a highly sought-after skill that can set you apart in the job market. This course not only helps in professional growth but also in daily life by fostering a mindset of resourcefulness and strategic planning. The e-commerce sector is rapidly increasing, making now the perfect time to dive in and reap the benefits of a booming industry. Key Features: CPD Certified How to Build a E-Commerce Business Course Free Certificate from Reed CIQ Approved How to Build a E-Commerce Business Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to E-Commerce and Budget Constraints Module 02: Market Research on a Budget Module 03: Effective Product Sourcing and Management Module 04: Budget-Friendly Digital Marketing Strategies Module 05: Financial Management for Small E-Commerce Businesses Module 06: Scaling Your E-Commerce Business with Limited Resources Learning Outcomes: Analyze e-commerce landscapes, mitigating challenges with budget constraints effectively. Execute market research on a budget, identifying profitable niches and trends. Source and manage products strategically, ensuring cost-effectiveness and customer satisfaction. Implement budget-friendly digital marketing strategies, optimizing online visibility and conversion. Navigate financial management for small e-commerce businesses, maintaining profitability. Master the art of scaling an e-commerce business with limited resources. CPD 10 CPD hours / points Accredited by CPD Quality Standards How to Build a Successful E-Commerce Business on a Shoestring Budget 2:10:39 1: Module 01: Introduction to E-Commerce and Budget Constraints Preview 25:40 2: Module 02: Market Research on a Budget 22:43 3: Module 03: Effective Product Sourcing and Management 18:55 4: Module 04: Budget-Friendly Digital Marketing Strategies 19:29 5: Module 05: Financial Management for Small E-Commerce Businesses 21:31 6: Module 06: Scaling Your E-Commerce Business with Limited Resources 21:21 7: CPD Certificate - Free 01:00 Who is this course for? This How to Build a Successful E-Commerce Business on a Shoestring Budget course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of How to Build a Successful E-Commerce Business on a Shoestring Budget. Moreover, this course is ideal for: Entrepreneurs aiming to establish a cost-effective online business venture. Small business owners seeking to enhance e-commerce operations on a budget. Start-up enthusiasts desiring to navigate the complexities of budget constraints. Marketing professionals interested in budget-efficient digital strategies for e-commerce. Individuals aspiring to scale their e-commerce ventures with limited resources. Requirements There are no requirements needed to enrol into this How to Build a Successful E-Commerce Business on a Shoestring Budget course. We welcome individuals from all backgrounds and levels of experience to enrol into this How to Build a Successful E-Commerce Business on a Shoestring Budget course. Career path After finishing this How to Build a Successful E-Commerce Business course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Build a E-Commerce Business Budget are: Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Property management: Property management Online There has never been a better time to start a career in property management, with more companies looking for Property Managers to oversee and manage their properties daily. Through this Property management: Property managementcourse, you will learn everything you need to know about property management and become an expert in the field. Enrolling in this Property management: Property management UK course will also provide you with information on the realities of a career in property management or production and why it is a good choice. here has never been a better time to start a career in property management, with more companies looking for Property Managers to oversee and manage their properties daily. Through this Property management: Property management course, you will learn everything you need to know about property management and become an expert in the field. Enrolling in this Property management: Property management course will also provide you with information on the realities of a career in property management or production and why it is a good choice. This Property management: Property management course will help you get started in the property industry. This Property management: Property management Course Cave course will teach you how to make a good first impression on tenants and keep them on board for the long term. This Property management: Property management course goes into great detail about the property market in the United Kingdom. The Property management: Property management course will also teach you how to list and market a property, rent out a property, process applications, and much more. If you are new to this field or want to advance your career, this Property management: Property management course will help you achieve your goals. Main Course: Property management Course Free Other courses included with our Property Management Complete Bundle Course 01: Property Development Diploma Course 02: Level 7 Construction Management Course 03: Level 1 Construction Cost Estimation [ Note: Free PDF certificate as soon as completing the Property management: Property management course] Property management: Property management Online Industry Experts Designed this Property management: Property management course into 05 detailed modules. Course Curriculum Property management: Property management Course Module 01: A Brief Overview Property Management Module 02: Functions of a Property Manager Module 03: Listing Marketing and Properties Module 04: The Leasing and Tenancy Agreement Module 05: UK Property Market Changes: An Opportunity Assessment Method of Property management Course After completing each module of the Property management: Property management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Property management Course After completing the MCQ/Assignment assessment for this Property management: Property management Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Property management: Property management Online Property Management is an excellent course for those who want to become experts in the area. This Property management: Property management course is open to those interested in property management, including property owners and managers. Students and job seekers may enroll in this Property management: Property managementcourse to improve their resumes and gain experience. Requirements Property management: Property management Online Students who intend to enrol in this Property management: Property management course must meet the following requirements: Property management: Good command of the English language Property management: Must be vivacious and self-driven. Property management: Basic computer knowledge Property management: A minimum of 16 years of age is required. Career path Property management: Property management Online This Property management: Property management program can help you get started in the following positions: Real Estate Agent Property Developer Real Estate Investor Property Manager Certificates Certificate of completion Digital certificate - Included

***Business START UP*** With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Business START UP course is designed for students who want to learn the skills and knowledge required to develop a business start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This Business START UP course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a business start-up, as well as knowledge of the first steps in Business START UP, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this Business START UP course, you will be able to: Understand the steps for a business start-up. Understand what is required of you to start your own business. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Business Plan. Why Choose Business START UP Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Business START UP Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Business START UP course. Other courses are included with Business START UP Bundle Course Course 01: Business START UP Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 7 Business Management Course ***Others Included in this Business START UP Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] ***Business START UP*** Detailed course curriculum of the Business START UP Course: Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan -------------- Assessment Method After completing each module of the Business START UP, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Business START UP course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Business START UP This Business START UP course is ideal for anyone who wants to start up his own business. Requirements Business START UP There are no specific requirements for this Business START UP course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Business START UP course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Business START UP Upon successful completion of this Business START UP course, you may choose to become a: Business Owner Entrepreneur Business Analyst Business and Enterprise Advisor Business Development Executive Certificates Certificate of completion Digital certificate - Included

With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Starting up Business course is designed for students who want to learn the skills and knowledge required to develop a start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This Starting up Business course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a start-up, as well as knowledge of the first steps in Starting up, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this Starting up Business course, you will be able to: Understand the steps for a business start-up. Understand what is required of you to start your own business. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Business Plan. Why Choose Starting up Business Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Starting up Business Course Course 01: Starting up Business Course 02: Level 2 Diploma in Business Administration Course 03: Level 7 Diploma in Operations Management ***Others Included in this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] ***Starting up Business*** Detailed course curriculum Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan Assessment Method After completing each module of the Starting up Business, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Starting up Business This course is ideal for anyone who wants to start up his own business. Requirements Starting up Business There are no specific requirements for this Starting up Business course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Starting up Business Upon successful completion of this course, you may choose to become a: Business Owner Entrepreneur Business Analyst Business and Enterprise Advisor Business Development Executive Certificates Certificate of completion Digital certificate - Included

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you looking to take your writing skills to the next level and create compelling content that engages and converts your audience? Then this course is for you! In today's digital age, having a strong online presence is crucial for the success of any business. One of the key elements of building an effective online presence is creating high-quality content that resonates with your audience and helps to promote your brand. That's where content writing comes in. Content writing is the process of creating written content for websites, blogs, social media, and other platforms. Whether you're writing blog posts, articles, or product descriptions, the goal of content writing is to educate and engage your audience while also promoting your brand and driving conversions. One of the key benefits of content writing is that it can help to improve your search engine rankings. By creating well-written, informative content that includes relevant keywords, you can make it easier for people to find your website and your business. In addition to improving your search engine rankings, content writing can also help to build your brand's reputation. By creating content that educates, informs, and entertains your audience, you can establish your brand as a thought leader in your industry. Throughout this course, you will learn the fundamentals of content writing, including how to conduct research, identify your target audience, and craft a message that resonates with them. You'll also discover how to create different types of content, such as blog posts and learn how to optimise your content for search engines. Sign up for our Content Writing course today and start creating content that stands out! Learning Outcome: After completing the course, you will be able to: Understand the importance and purpose of content writing Gain knowledge of the basics of content writing and its components Understand content marketing and its role in promoting and selling products or services Learn about copywriting and how to write effective copy Simplify the content writing process with practical tips and techniques Optimise content for better search engine rankings and visibility Know how to promote content effectively for maximum reach and engagement Develop skills and strategies to become a successful writer Learn how to write effective blog posts that engage and inform readers Understand the key elements of a well-rounded content writing strategy. Along with the Content Writing course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Our course is designed by experienced content creators who know the ins and outs of the industry. They shared their knowledge, tips, and tricks to help you create content that truly makes an impact. Curriculum Breakdown of the Course Section 01: Introduction Section 02: Basics of Content Writing Section 03: Content Marketing Section 04: Copywriting Section 05: Content Writing Simplified Section 06: Optimising Content for SEO (Search Engine Optimisation) Section 07: Content Promotion Section 08: Tips to Become a Successful Writerr Section 09: Blog Post Writing Section 10: Conclusion Certificate of Achievement After successfully completing this Content Writing course, you can get a digital and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is for anyone looking to improve their writing skills and create effective content, whether it be for personal, professional or even academic endeavours such as: Aspiring writers Business owners and entrepreneurs Marketing and communications professionals Freelancers Students and recent graduates Requirements To enrol in this Content Writing course, all you need is a basic understanding of the English Language and an internet connection. Career path Content Writer: £22,000 to £40,000 per year Social Media Manager: £25,000 to £45,000 per year SEO Specialist: £26,000 to £50,000 per year Digital Marketing Executive: £24,000 to £42,000 per year Copywriter: £20,000 to £38,000 per year Content Marketing Manager: £30,000 to £55,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each