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18630 Teaching courses in Houghton Regis delivered Online

Customer Care Training

4.3(43)

By John Academy

Description: Customer service and the success of a company are interdependent. By offering excellent customer service, you can retain customers and grow your business. The Customer Care Training course combines all the essential knowledge in detail to enable you to become progressing in the competitive and dynamic customer care field. You will introduce to the most-needed skills to master the position as a customer care assistant or receptionist. Explore the necessity of having a customer service standards which indirectly reflects your brand's values. This course provides an excellent base for high-quality customer care to stay ahead in the robust and competitive job market, Upon successful completion of the course, you'll be able to handle issues for customers and do your best to ensure they are satisfied. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Care Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Care Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Overview Customer Care Promo FREE 00:02:00 Introductory video 00:01:00 Lesson Two: Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three: Meet and Greet Meet and Greet 00:03:00 Lesson Four: Equality and Diversity Equality and Diversity 00:07:00 Lesson Five: Telephone Skills Developing Your Telephone Skills 00:12:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:18:00 Lesson Seven: Complaints Dealing with Complaints 00:11:00 Lesson Eight: Conclusion Conclusion 00:02:00 Assessment Assignment - Customer Care Training 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Care Training
Delivered Online On Demand1 hour 2 minutes
£18

Developing Financial IQ

4.3(43)

By John Academy

Do you need to enhance your financial proficiency and insight? Then this course is for you. Description: Many workers do not have the enough financial understanding important to settle on key organisational choices. This course attempts to ease this challenge by creating financial recognition and analytical skills to advance long haul financial well-being. This course helps the students to manage their cash flow according to their current need and future goals. It also empowers the students to think to create new various financial options. Finally, it introduces them to the most important rule of investing and helps them get out of a financial mess. Who is the course for? Individuals who might want to learn more about investing. Individuals who view themselves as business visionaries. Individuals looking for creating extra streams of income. Individuals who want to have control over their financial future. Individuals who are financially struggling. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Developing Financial IQ is a useful qualification to possess, and would be beneficial for the following careers: Financial accountant. Strategy manager. Finance administrator. Operation director. Financial advisor. Consultant (Finance and Accounts). Chapter-01 Introduction To Financial IQ 01:00:00 Chapter-02 Essential Ways To Build Wealth 01:00:00 Chapter-03 When's The Right Time To Invest? 01:00:00 Chapter-04 The Methods Of Financial Mess 01:00:00 Mock Exam Mock Exam- Developing Financial IQ 00:20:00 Final Exam Final Exam- Developing Financial IQ 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Developing Financial IQ
Delivered Online On Demand4 hours 40 minutes
£18

Developing Code of Conduct

4.3(43)

By John Academy

Are you trying to create a principled environment? Do you want to learn the best practices on how to create an ethical environment? If yes, then join this course and build a solid ethical framework and foundation to orient employees to do the right thing. Description: Ever think about whether particular conduct is suitable or beyond the field of play? Maybe it fits in one setting, between specific individuals, however not proper in some other setting. Well, wonder no more! This course will provide you with the steps that will help you decide suitable lead and to explore tricky or touchy moral circumstances. Students will also utilise application practices, and a rich media prepare, to build their awareness and understanding and explore a guide to navigate the sometimes murky waters of ethics and proper set of standard rules. Who is the course for? Managers, supervisors and staff from various types of organisations. Individuals who are interested in improving their understanding of ethical issues. Business owners. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Developing Code of Conduct is a useful qualification to possess, and would be beneficial for the following professionals: Compliance and ethics director. Ethics officer. Record centre coordinator. Director (ethics and compliance). Much more. Developing Code of Conduct What Are Rules Of Conduct 01:00:00 Write A Mission Statement 00:30:00 How To Know Your Customers Expect 01:00:00 Keeping An Open The Lines Of Communication With Employees 01:00:00 How To Balance The Needs Of Customers And Employees 00:30:00 Adjust With Trial And Error And Maintain A Positive Attitude 01:00:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Developing Code of Conduct
Delivered Online On Demand5 hours 15 minutes
£18

Level 5 Diploma in Healthcare Assistant - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

>>Healthcare Assistant at QLS Level 5 with Free QLS Endorsed Certificate<< The NHS is the largest publicly funded healthcare system in the world. It employs more than 1.5 million people, making it one of the largest employers in the UK. If you're drawn to helping others and passionate about patient well-being, this Healthcare Assistant course is your perfect stepping stone. This Diploma in Healthcare Assistant at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! This Healthcare Assistant course is a customised training programme developed to meet the growing demand for skilled healthcare professionals in the UK. It includes modules on legal and ethical standards, maintaining medical records, ensuring confidentiality, upholding hygiene, infection control, patient mobility, and understanding the rights and responsibilities of healthcare workers. With the UK's healthcare industry showing no signs of slowing down, this Healthcare Assistant course is the gateway to a prosperous and rewarding professional life for individuals seeking to make a positive impact on the well-being of patients and communities. So, join us today and gear up for excellence! Learning Outcomes of this Course Navigate diverse healthcare settings as a confident Healthcare Assistant. Master legal and ethical frameworks to uphold professional standards as a Healthcare Assistant. Become a data champion, ensuring accurate medical records and confidentiality for Healthcare Assistant duties. Prioritise patient well-being through effective hygiene and infection control practices as a Healthcare Assistant. Empower patients with knowledge, understanding mobility issues and advocating for their rights Embrace technological advancements, exploring AI, data science, and their role in the future of the Healthcare Assistant profession. With the UK's healthcare industry showing no signs of slowing down, this course is the gateway to a prosperous and rewarding professional life for individuals seeking to make a positive impact on the well-being of patients and communities. Why Choose Our Course? FREE certificate endorsed by the Quality Licence Scheme Get a free student ID card with the course This is an affordable and simple-to-understand This is an entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The comes with 24/7 tutor support So enrol now in this Healthcare Assistant Today to advance your career! Take a step toward a brighter future with our Healthcare Assistant course! *** Course Curriculum *** Here is the curriculum breakdown of the Healthcare Assistant at QLS Level 5 course: Working in Different Healthcare Settings Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Maintaining Medical Records Confidentiality in a Medical Environment Health and Safety Responsibilities Hygiene in Nursing Infection Control Mobility and Immobility Issues of Patients in Nursing Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Providing Care or Treatment to People Who Lack Capacity Managing Service Delivery in Health and Social Care Medical Jargon and Terminology Effects of Covid-19 on Human Life Preventions and Social Measures to Be Taken Information Technology in Health Care Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Healthcare Assistant at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Healthcare Assistant at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required in this Healthcare Assistant course. Career path This Healthcare Assistant Training will allow you to kickstart or take your career to the next stage in the related sector such as: Healthcare Assistant Community Healthcare Assistant healthcare consultant Healthcare Trainer Medical assistant roles. Certificates CPDQS Accredited PDF Certificate Digital certificate - Included Diploma in Healthcare Assistant at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Healthcare Assistant at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Level 5 Diploma in Healthcare Assistant - QLS Endorsed
Delivered Online On Demand3 weeks
£105

Website Building with HTML5 and CSS3

4.8(9)

By Skill Up

Unlock the world of web development with 'Website Building with HTML5 and CSS3.' Dive into HTML and CSS, and receive free web hosting, setting you on a path to create a Mathematics Tutorials Website.

Website Building with HTML5 and CSS3
Delivered Online On Demand8 hours
£15.99

Geology - CPD Accredited Course

By One Education

Dive into the fascinating study of the Earth’s structure, materials, and dynamic processes with our Geology CPD Accredited Course. Designed to provide a clear understanding of geological principles, this course explores the formation of rocks, minerals, and landscapes, along with the forces shaping our planet over millions of years. Whether you're an enthusiast or a professional seeking to broaden your knowledge, this course offers a thorough introduction to the science behind earthquakes, volcanoes, and fossil records, all from the comfort of your own space. This course is perfectly suited for those aiming to deepen their awareness of Earth sciences, environmental management, or resource exploration, without the need for physical attendance. The well-organised modules present information in an accessible and engaging manner, blending scientific rigour with approachable language. Sharpen your analytical skills and gain insights into geological phenomena that influence everyday life, industry, and environmental decisions — all while maintaining a flexible learning schedule tailored to you. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Module 01: Basic Introduction Module 02: Tectonics Module 03: Geologic Time Module 04: Geologic Materials Module 05: Volcano Module 06: Earthquake and Earth's Structure (Core) Module 07: The Earth Atmosphere Module 08: Natural Resources Module 09: Earth's Internal Structure Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Geology course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Geology course is open to all, with no formal entry requirements. Career path Upon successful completion of the Geology Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

Geology - CPD Accredited Course
Delivered Online On Demand2 hours
£12

Video Reviewing Course

By iStudy UK

Make a review of the videos focusing on the product's features and analyzing its pros and cons. Our Video Reviewing Course course guides you to create an effective review understanding your target audience. The contents of the course focus on how to review chose the core concepts and unique one, and scrutinize the products. It teaches you how to concise your findings in a single claim and brings another claim with effectiveness. It is better to draw a synopsis on your points with a clear, sound, and straight cuts explanation. You can revisit the product to gather more information. However, at the end of the course, you will learn how to approach with these methods effectively in your review and become fair and unbiased critic. What you'll learn You'll know how to record the perfect video review/case study You'll know the best questions to ask to the reviewer You'll know how to sell your coaching services through the use of video reviews You'll learn about the power of The Attractive Character and how it can make or break a business Requirements You should know how to use a computer at a beginner level You should have a product you've already sold and can collect reviews for Module: 01 Introduction FREE 00:02:00 The Perfect Video Review Overview 00:07:00 The 4W Perfect Testimonial 00:02:00 Recording Tips & Tricks 00:08:00 Recording The Perfect Video 00:16:00 Module: 02 Case Study Example I 00:06:00 Case Study Example II 00:03:00 Where These Videos Are Used 00:02:00 The Attractive Character Overview 00:10:00 Attractive Character II 00:18:00 Course Certification

Video Reviewing Course
Delivered Online On Demand1 hour 14 minutes
£25

Professional Certificate Course in Understanding Variable Costing Analysis in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The aim of this course is to provide learners with a comprehensive understanding of variable costing analysis and its applications in managerial accounting. The course will equip you with the necessary knowledge and skills to perform variable costing analysis and make informed decisions about pricing, product mix, and production volume.After the successful completion of the course, you will be able to learn about the following, Analysis of units manufactured. Analysis of variable and absorption costing. Contribution margin analysis. This course is designed to provide learners with a comprehensive understanding of variable costing analysis and its applications in managerial accounting. The course covers key topics such as variable and fixed costs, direct and indirect costs, contribution margin, and absorption costing. You will learn how to calculate and analyze variable and fixed costs, determine contribution margins, and use this information to make informed decisions about pricing, product mix, and production volume. This course is designed to provide learners with a thorough understanding of the principles and applications of variable costing in managerial accounting. The course will cover topics such as variable and fixed costs, direct and indirect costs, contribution margins, and absorption costing. Students will learn how to calculate and analyze variable and fixed costs, determine contribution margins, and use this information to make informed decisions about pricing, product mix, and production volume. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Variable Costing Analysis Self-paced pre-recorded learning content on this topic. Understanding Variable Costing Analysis Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Financial Analyst Business Manager Operations Manager Management Accountant Financial Controller Cost Accountant Strategic Planner Chief Financial Officer (CFO) Budget Analyst Sales Manager. Investment Advisor Financial Planner Wealth Management Specialist Mutual Fund Manager Investment Analyst Portfolio Manager Financial Consultant Retirement Planning Specialist Investment Operations Specialist Securities Trader Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Understanding Variable Costing Analysis in London 2024
Delivered Online On Demand14 days
£25

Professional Certificate Course in Fundamentals of Organisational Knowledge in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

In today's rapidly evolving business environment, effective knowledge management is crucial for organizations to maintain a competitive advantage. This course will provide learners with a comprehensive understanding of different types of knowledge and how to manage them successfully. Topics covered include the difference between explicit and tacit knowledge, the importance of knowledge management strategies, and how to capture and classify knowledge. You will also learn about the strategic levers available for managing knowledge and the strategies for effective implementation. By the end of the course, you will be equipped with the knowledge and skills necessary to drive success through effective knowledge management. After the successful completion of the course, you will be able to learn about the following, Understanding Organisation Knowledge. Learning Explicit Versus Tacit Knowledge. Understanding Successful Knowledge Management Strategies. Learning Knowledge Capture and Classification. Understanding Strategic Levers. Understanding Strategies for Managing Knowledge. In today's rapidly evolving business environment, effective knowledge management is crucial for organizations to maintain a competitive advantage. This course will provide learners with a comprehensive understanding of different types of knowledge and how to manage them successfully. Topics covered include the difference between explicit and tacit knowledge, the importance of knowledge management strategies, and how to capture and classify knowledge. You will also learn about the strategic levers available for managing knowledge and the strategies for effective implementation. By the end of the course, you will be equipped with the knowledge and skills necessary to drive success through effective knowledge management. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Fundamentals of Organisational Knowledge Self-paced pre-recorded learning content on this topic. Fundamentals of Organisational Knowledge Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Knowledge managers and officers Human resources managers and officers Organizational development consultants Business analysts and consultants Information technology professionals Operations and supply chain managers Quality and process improvement professionals Project managers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Fundamentals of Organisational Knowledge in London 2024
Delivered Online On Demand14 days
£25

Diploma in Residential Surveyor - Level 3 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Residential Surveyor - Level 3 (QLS Endorsed)
Delivered Online On Demand4 hours
£15