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18357 Teaching courses in Borehamwood delivered Online

Library Assistant Training for Librarian - CPD Certified

By Compliance Central

Librarians are the unsung heroes of knowledge, the guardians of wisdom, and the gatekeepers of imagination. In a world buzzing with information, librarians stand as beacons of order and guidance, leading us through the vast realms of books, literature, and knowledge. Are you looking to enhance your Librarian Training skills? If yes, then you have come to the right place. Our comprehensive course on Librarian Training will assist you in producing the best possible outcome by mastering the Librarian Training skills. Our Librarian Training course starts with the basics of Librarian Training and gradually progresses towards advanced topics. Therefore, each lesson of this Librarian Training course is intuitive and easy to understand. Why would you choose the Librarian course: Lifetime access to Librarian course materials Full tutor support is available from Monday to Friday with the Librarian course Learn Librarian skills at your own pace from the comfort of your home Gain a complete understanding of Librarian course Accessible, informative Librarian learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Librarian course Study Librarian in your own time through your computer, tablet or mobile devic A 100% learning satisfaction guarantee with your Librarian course Library assistants in the UK are in high demand, with an average hourly wage of £11.51 and over 8,000 vacancies available. The job market is expected to grow by 10% in the next few years, so now is a great time to start a career in libraries. As a library assistant, you will help people find information, books, and other resources. You will also be responsible for maintaining the library's collection and providing customer service. If you are interested in a rewarding career in a supportive environment, then library assisting is a great option for you. Curriculum Breakdown of the Librarian Training Course Module 01: Organisation Systems Module 02: Ethics and Values in the Library Professions Module 03: Library Networking Module 04: Library as Infrastructure Module 05: Finance and Budgeting Module 06: Digital and Virtual Libraries Module 07: Library Legislation Curriculum Breakdown of the Library & Information Science Course Module 01: Introduction to Library and Information Science Module 02: Information Science: A Service Perspective Module 03: Information Professionals on the Job Module 04: Information Policy Module 05: Information Organisation Module 06: The Data Librarian Module 07: Human Resources Functions in the Library CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? To enrol in this Librarian Training course, all you need is a basic understanding of the English Language and an internet connection. Requirements To enrol in this Library Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path Librarian - Average Salary: £25,000 - £35,000 Research Librarian - Average Salary: £25,000 - £40,000 School Librarian - Average Salary: £20,000 - £30,000 Library Assistant: £18K to £25K per year Library Technician: £20K to £28K per year Library Coordinator: £22K to £30K per year Information Services Officer: £25K to £35K per year Cataloguer: £20K to £28K per year Certificates CPD Accerdited PDF Certificate Digital certificate - Included Free CPD Accerdited PDF Certificate Each CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside UK: £9.99

Library Assistant Training for Librarian - CPD Certified
Delivered Online On Demand5 hours
£12

Certificate in Concierge

4.7(47)

By Academy for Health and Fitness

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! As the hotel and hospitality industry continues to evolve, the role of the Concierge has become vital. A Concierge desk serves the crucial function of accommodating guests to enhance the overall standard of the organisation. Concierges aim to promote a property's marketable value and reputation, and hence it's very challenging. So, if you're ready to take the challenge and build an enchanting career opportunity ahead, then this Concierge is the right choice for you! Enrol now and start thriving. This Certificate in Concierge at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS to make your skill development and career progression related to Concierge substantial and easier than ever! In addition, this course will give you a solid understanding of delivering concierge services to customers, including agreement, sequence, complaints, and opportunities. Besides principles, standards, and skills, this course will educate about concierge workplace etiquette and workplace safety. So, join us today and gear up for excellence! What will I learn from this course? Explore various services and standards Understand the necessary skills required like telephone etiquette, networking, customer service, etc. Understand the concierge services business principles and models Acknowledge the sequence to deliver customer service Methodologies of workplace safety and emergency measurements Take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Module 01: Understanding the Service Module 02: Types Module 03: Necessary Skills Module 04: Principles for a Concierge Service Business Module 05: Delivering Customer Service Module 06: Work Environment and Etiquettes Module 07: Emergency Measures Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Concierge at QLS Level 3 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any academic background can enrol on this course. However, this course is preferable for: Baggage Porters and Bellhops Hotel Desk Clerk Travel Agent Tour Guide Requirements You will not need any prior background or expertise to enrol in this course. Career path Enrolling on this course can lead you to the following career paths: Front Office Manager General Manager Assistant General Manager Customer Relationship Officer Hotel Manager Floor Supervisor And many more! Certificates CPDQS Accredited Certificate Digital certificate - £10 Certificate in Concierge at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Concierge at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Certificate in Concierge
Delivered Online On Demand8 days
£12

Insurance Agent Level 5 QLS Endorsed Diploma

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Need Insurance Agent Training for you or your staff? You've come to the right place! Our Insurance Agent Training course provides a solid foundation of training and helps agents protect their clients' livelihoods and futures. Some of the best financial careers today are found in the insurance industry. Insurance is a billion-dollar industry that continues to grow. It is a service that every person needs, and starting a career in insurance can be very rewarding! Insurance Agents enjoy many facilities and are respected in society. Insurance Agents rise to help their clients stand back up. They act as intermediaries between their clients and insurance companies to ensure that their clients get the best deal all the time, every time. Enrol in our Insurance Agent Training course to pursue a career in the overgrowing Insurance industry. Learning Outcome of Insurance Agent Training course Learn the definition of insurance and the importance insurance industry, along with in-depth knowledge of both work How the UK insurance industry runs and the role of an insurance agent Complete understanding of various areas of insurance, such as general insurance, personal lines insurance, commercial lines insurance, life insurance, liability insurance, and marine insurance Extensive training on insurance fraud and the many aspects of it How the underwriting process works and how to conduct it professionally as an insurance agent Tips for starting a career as an Insurance Agent Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: Insuirance Industry Module 02: The Industry in the UK Module 03: Principles Module 04: General Insuirance Module 05: Personal Lines Insuirance Module 06: Commercial Lines Insuirance Module 07: Liability Insuirance Module 08: Marine Insurance Module 09: Life Insuirance Module 10: Insuirance Fraud Module 11: Underwriting Process Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. After passing the Diploma in Insurance Agent Training at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Career path Jobs related to this course in the UK include: Insurance Underwriter (average salary £30,000 - £50,000) Claims Handler (average salary £18,000 - £35,000) Insurance Broker (average salary £20,000 - £45,000) Risk Analyst (average salary £25,000 - £50,000) Loss Adjuster (average salary £25,000 - £45,000) Actuary (average salary £30,000 - £80,000) Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Insurance Agent Training at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Insurance Agent Training at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Insurance Agent Level 5 QLS Endorsed Diploma
Delivered Online On Demand3 weeks
£12

MS SharePoint 2016 Site Owner

4.3(43)

By John Academy

Description Do you want to know about the function of Microsoft SharePoint? Are you interested to be an expert in this field? Be the first and look at the MS SharePoint 2016 Site Owner course. The proper guideline for this course may assist you to reach your acme of goal. The purpose of the course is to assist students to know the key issues of MS SharePoint providing the knowledge with their role and responsibilities. It enables students to know how to add and configure sites, create libraries and lists, generate and modify views. It provides them the idea of management and creation of content, and document and helps them to know how to manage it. It enhances the students' ability to navigate the site by using web parts and working with web page along with its change of regional setting. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS SharePoint 2016 Site Owner is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS SharePoint 2016 Site Owner is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:02:00 Role of the Site Owner Understanding the Role of the Site Owner 00:04:00 The Limitations of Folders 00:05:00 Adding and Configuring Sites Working with Collaboration Site Templates 00:02:00 Creating a Subsite with the Team Site Template 00:05:00 Creating a Subsite with the Project Site Template 00:04:00 Creating a Subsite with a Blog Site Template 00:05:00 Creating a Subsite with a Community Site Template 00:05:00 Understanding Site Settings 00:05:00 Customizing the Look of a Site 00:06:00 Changing a Site´s Title, Description, Logo, or URL 00:04:00 Creating Libraries Adding Apps 00:04:00 Creating a Document Library 00:04:00 Reviewing Library Settings 00:04:00 Switching Between the New and Classic Views 00:04:00 Creating a Picture Library 00:03:00 Deleting and Restoring a Library 00:03:00 Changing the Name of a Library or List 00:02:00 Modifying Library Versioning Options 00:04:00 Restoring a Previous Version 00:03:00 Overriding a Checked Out Document 00:03:00 Saving a Library as a Template 00:03:00 Adding Enterprise Key Words to a Library or List 00:03:00 Allowing Folder Creation in Libraries and Lists 00:02:00 Adding or Removing the Sync Library Feature 00:03:00 Using Content Approval for a Library 00:04:00 Using Content Approval with Alerts for Simple Workflows 00:06:00 Creating Lists Creating Lists 00:04:00 Reviewing List Settings 00:02:00 Deleting and Restoring a List 00:02:00 Creating a Calendar List 00:02:00 Adding or Removing the Group Calendar Option 00:02:00 Creating a Task List 00:03:00 Creating an Announcement List 00:02:00 Creating a Links List or Promoted Links List 00:04:00 Creating a Contact List 00:02:00 Creating a Survey 00:05:00 Creating an Issue Tracking List 00:03:00 Creating a List From an Excel Worksheet 00:04:00 Creating a Custom List 00:02:00 Changing a List Name or Description 00:02:00 Adding or Removing Versioning From a List 00:03:00 Adding or Disabling the Add Attachments Feature for a List 00:02:00 Adding or Removing the Quick Edit Feature for a Library or List 00:02:00 Creating and Modifying Views Changing or Modifying the List or Library Default View 00:04:00 Creating Public Views 00:06:00 Creating a Grouped Library or List View 00:05:00 Creating a Flat Library View 00:03:00 Creating and Customizing Columns Understanding SharePoint Columns 00:04:00 Adding an Existing Site Column to a Library or List 00:03:00 Creating a Site Column 00:05:00 Modifying, Renaming, or Deleting a Site Column 00:03:00 Creating a Library or List Column 00:04:00 Modifying or Renaming a List or Library Column 00:03:00 Removing a Column from a List or Library 00:03:00 Creating a Text Column 00:03:00 Creating a Choice Column 00:05:00 Creating a Number Column 00:03:00 Creating a Currency Column 00:02:00 Creating a Date and Time Column 00:03:00 Creating a Look Up Column 00:05:00 Creating a Calculated Column 00:04:00 Creating and Managing Content Types Exploring Content Types 00:03:00 Creating a Custom Content Type 00:08:00 Adding a Custom Content Type into a List or Library 00:03:00 Removing a Content Type from a Library or List 00:03:00 Creating a Document Set 00:08:00 Modifying a Content Type 00:03:00 Managing Permissions Understanding Permissions 00:05:00 Editing Permission Level Priveleges 00:04:00 Understanding Default Permission Groups 00:04:00 Viewing and Editing Group Permissions 00:04:00 Changing Permission Levels for a Group 00:02:00 Viewing, Adding, or Removing Users from a Group 00:03:00 Creating New SharePoint Groups 00:05:00 Changing a Group Name or Group Owner 00:02:00 Adding a SharePoint Group to a Site 00:03:00 Adding, Removing, or Editing Permission Levels for an Individual 00:02:00 Checking an Individuals Permission on a Site 00:02:00 Granting Access to the Site Using the Share Option 00:03:00 Changing the Default Share Group for the Site 00:02:00 Creating and Removing Unique Permissions for a Site 00:05:00 Creating and Removing Unique Permissions for a Library 00:06:00 Creating and Removing Unique Permissions for a Document or Folder 00:06:00 Enhancing the Site Working with Pages in SharePoint 00:04:00 Modifying or Adding Text to a Page 00:06:00 Understanding Web Parts or App Parts 00:09:00 Creating a Page in SharePoint 00:06:00 Adding a Page to the Quick Launch 00:03:00 Adding the Excel Web Access Web Part 00:07:00 Adding the Relevant Documents Web Part 00:04:00 Navigation and Regional Settings Changing Regional Time and Work Week Settings 00:05:00 Inheriting Top Links Navigation 00:02:00 Working with Top Links Bar 00:05:00 Working with the Quick Launch Area 00:06:00 Enabling Tree View 00:03:00 Conclusion Course Recap 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

MS SharePoint 2016 Site Owner
Delivered Online On Demand6 hours 3 minutes
£18

MS Office 365 OneNote Online

4.3(43)

By John Academy

Description OneNote introduces to the basic note-taking from links, drawings, clippings, and embedded files freely. Be the first to know about the MS Office 365 OneNote Online course more to establish your career learning all good of OneNote must. The course is designed to guide you on your quest to becoming efficient learning how to work with contained pages and sections. You need not save any document because of its auto-saved process. The course teaches you how to create image, tables, embedded objects, web content, and text with the help of adding content. It teaches you how to capture digital notes such as videos, audio, diagram, drawings, chart, and more and keep them organized. Furthermore, the course teaches you how to share files and print the saved items using OneNote online notebook. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Office 365 OneNote Online is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Office 365 OneNote Online is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:03:00 Working with OneNote Overview of OneNote 00:05:00 Creating a New Notebook 00:05:00 Navigating in OneNote 00:05:00 Adding Sections and Pages to a Notebook 00:05:00 Adding Content 00:08:00 Formatting Content 00:05:00 Using Tags 00:05:00 Using Search 00:04:00 Sharing and Printing a Notebook 00:06:00 Using Immersive Reader 00:05:00 Conclusion Course Recap 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

MS Office 365 OneNote Online
Delivered Online On Demand59 minutes
£18

Marketing Email Etiquette Training

4.3(43)

By John Academy

Description Emails are a quick and effective way to send information and data anywhere in the world. Much like any other text-based form of communication, they're also incredibly easy to misinterpret and take out of context. A clear and transparent communication pattern is essential for optimum performance in any organization. This Marketing Email Etiquette Training is designed to teachthe proper use of business language and accurately addressing your stakeholders. Emails are just like your business card as it introduces you as a member of the global business community. This course will help you learn ways in which you can send across your message for effective and powerful communication while saving precious time generally lost in translation and understanding. Through the course you'll know how to manage situations where an email reaches the wrong person, you'll learn the circumstances when sending an email is necessary and/or appropriate, and much more! Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Marketing Email Etiquette Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Marketing Email Etiquette Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Promo FREE 00:01:00 Introduction 00:01:00 100 Clicks a Day 00:09:00 100 Clicks A Day (Email's The Cornerstone) 00:03:00 The Attractive Character Overview 00:10:00 Attractive Character II 00:18:00 Email Sequence Explanation 00:01:00 Module: 02 Soap Opera Sequence 00:13:00 Seinfeld Email Sequence 00:11:00 Autoresponder & Email Examples 00:25:00 Squeezing Extra Money from Emails 00:06:00 Expert Positioning 00:18:00 What is a Squeeze 00:05:00 Squeeze Page Secrets 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Marketing Email Etiquette Training
Delivered Online On Demand2 hours 9 minutes
£18

Goats Farming Course

4.3(43)

By John Academy

Overview Goat farming has a plethora of advantages. It requires less capital and space. So if you want to be a successful goat farmer or start your own goat business, this Goats Farming course will do wonders for you.  Goats are excellent farm animals that produce meat, milk, and fibre, which are valuable sources of income. As a result, goat farming is a gratifying business. This Goats Farming course will provide you with a comprehensive introduction to goat raising and care. Moving forward, you'll learn the process of breeding and milking goats. It will also discuss the various types of goat breeds and how to feed a baby pygmy goat. Lastly, you'll learn about common goat diseases and preventive measures. Learning Outcomes Gain the relevant skills in goat farming Know the importance of goat farming Learn how to raise goat kids Develop a comprehensive understanding of goat breeding Learn how to bottle feed a baby pygmy goat Discover the various goal diseases and how to prevent them Determine the supplies needed for goats Who is the Course for? Professionals interested in starting their goat farm can take this Goats Farming course. The course will educate learners on raising and caring for goats. Existing goat farmers can also take this course for skills enhancement.  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy, and ICT are required to attend this course. Assessment  At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why Choose Us? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Career Path Goats Farming Course provides useful skills to possess, and would be beneficial for the following professionals: Goat Farmers Goat Owners Goat Raisers Organic Goat Farmers. Goats Farming Course Introduction 00:30:00 How To Take Care Of A Newborn Goat 00:30:00 How To Milk A Goat 00:30:00 How To Breed A Goat 00:30:00 Pygmy Goats 01:00:00 How To Feed Milk To Baby Pygmy Goats 00:30:00 Nubian Goats 00:30:00 Goat Diseases 00:30:00 Additional Tips On How To Take Care Of Goats 00:30:00 Essentials Needed For Your Goats 00:15:00 Mock Exam Mock Exam-Goats Farming Course 00:20:00 Final Exam Final Exam-Goats Farming Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Goats Farming Course
Delivered Online On Demand5 hours 55 minutes
£18

Call Centre Agents Training Course

4.3(43)

By John Academy

Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Call Centre Agents Training Course
Delivered Online On Demand5 hours 5 minutes
£18

Programming for Beginners

4.3(43)

By John Academy

There are a few distinct ideas that an individual needs to learn before having to handle the issue of programming ideas and how they develop. In this course, you will be able to understand the programming concepts and how they work. You will also be taught about the techniques that will help you write a program effectively. You will get to choose the right compiler and learn the meaning of interpreter in programming. You will also learn the function of a debugger and find out how to ease your burden with components and optimize your program with the profiler. Who is the course for? Beginner to advanced level users can want to acquire or upgrade their programming skills People who have an interest in learning about programming Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Programming for Beginners is a very useful qualification to possess, and will be very helpful to have especially for these careers: Computer Maintenance Staff IT Department Manager IT Specialists Computer Engineer Computer Specialist Programmers. Programming for Beginners Introduction To Programming 01:00:00 How To Write A Program 01:00:00 The List Of Programming Languages 00:30:00 Selecting The Right Compiler 00:30:00 What Is An Interpreter 00:30:00 How To Write A Program With An Editor 01:00:00 The Functions Of A Debugger 01:00:00 Build Strong Components For Programming 00:15:00 Profiling And Optimizing Your Program 01:00:00 Installing Your Program 00:15:00 BASIC Programming Language 01:00:00 Getting Started with BASIC Programming Language 01:00:00 BASIC Overview of BASIC Components 01:00:00 BASIC Special Variables 01:00:00 BASIC Probability Functions 01:00:00 Filtering the Data Set or Splitting the Data Set 01:00:00 DATA Blocks 01:00:00 DELETE Statement 01:00:00 FORNEXT Statement 01:00:00 IF. . . THEN Statement 01:00:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Programming for Beginners 00:20:00 Final Exam Final Exam- Programming for Beginners 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Programming for Beginners
Delivered Online On Demand17 hours 55 minutes
£18

Advanced Diploma in User Experience UI/UX Design - Level 7 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Advanced Diploma in User Experience UI/UX Design - Level 7 (QLS Endorsed)
Delivered Online On Demand13 hours
£15