Overview Explore the basics of customer service from ground-level, discover what true customer excellence is all about and take a step closer to the rewarding career you know you're capable of! Providing excellent customer service is essential to the long-term viability of every business. This Customer Service Training Complete Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Discover what it takes to climb the ladder associate degree exceedingly in a very Customer Service setting with this ennobling Course. Improve your career prospects for life. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:58:00 total length •Module One: Who We Are and What We Do: 00:17:00 •Module Two: Establishing Your Attitude: 00:12:00 •Module Three: Identifying and Addressing Customer Needs: 00:12:00 •Module Four: Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:10:00 •Module Six: Giving Customer Service over the Phone: 00:12:00 •Module Seven: Providing Electronic Customer Service: 00:12:00 •Module Eight: Recovering Difficult Customers: 00:15:00 •Module Nine: Understanding When to Escalate: 00:14:00
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Domestic Violence and Abuse Awareness - Level 2 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Ensure a healthy domestic environment,deepening your knowledge of violence and abuse, by taking the advanced Domestic Violence and Abuse Awareness - Level 2 course. The comprehensive Domestic Violence and Abuse Awareness - Level 2 course covers the types, impacts and assessment of domestic violence and abuse. You'll learn how to support victims and report incidents,as well as how to impose and maintain a healthy environmental framework in a domestic context. Kickstart a career in social care and raise awareness of domestic violence by enrolling today! Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Domestic Violence and Abuse Awareness - Level 2: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Domestic Violence and Abuse Awareness - Level 2? Office 365 Course - 7 CPD Points Microsoft Teams - 2 CPD Points Coronavirus (COVID-19) Awareness - 2 CPD Points Working from Home Essentials - 5 CPD Points Mental Health and Working from Home - 5 CPD Points Online Meeting Management - 3 CPD Points Effective Communication Skills - 2 CPD Points Time Management - 2 CPD Points Leadership and Influencing Skills - 2 CPD Points Emotional Intelligence and Human Behaviour - 5 CPD Points Course Curriculum of Domestic Violence and Abuse Awareness - Level 2 Domestic Violence and Abuse Awareness - Level 2 Module 01: Introduction Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Domestic Violence and Abuse Awareness - Level 2. It is available to all students, of all academic backgrounds. Requirements Our Domestic Violence and Abuse Awareness - Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Domestic Violence and Abuse Awareness - Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Overview Become a 'secret weapon' in the dynamic retail industry and use your artistic skills to attract customers and make sales. This engaging and comprehensive course presents all the techniques that an accomplished Visual Merchandiser will use to catch the consumer's eye. The Visual Merchandising course provides a masterclass in interior and exterior design work, utilising displays, products, and logos to target a paying audience. You will be taught how to use mannequins and fixtures to draw attention, and then subliminally direct people to the stock and products that you want to highlight. Learn the secrets to shopping success by enrolling now. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment in this Visual Merchandising course. It is available to all students, of all academic backgrounds. Requirements Our Visual Merchandising is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 9 lectures • 02:32:00 total length •Module 01: Introduction to Visual Merchandising: 00:16:00 •Module 02: Store Layouts: 00:20:00 •Module 03: Exterior Design: 00:22:00 •Module 04: In-Store Design: 00:19:00 •Module 05: Mannequins in Visual Merchandising: 00:20:00 •Module 06: Display Fixtures: 00:21:00 •Module 07: The Role of a Visual Merchandiser: 00:15:00 •Module 08: Challenges of Modern Visual Merchandising: 00:19:00 •Assignment - Visual Merchandising: 00:00:00
SEN and Speech & Language Therapy Course Overview Are you looking to begin your SEN, speech and language therapy career or want to develop more advanced skills in SEN, speech and language therapy? Then this SEN and speech & language therapy course will set you up with a solid foundation to become a confident SEN teaching assistant, speech and language therapist and help you to develop your expertise in SEN, speech and language therapy. This SEN and speech & language therapy course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this SEN and speech & language therapy course will set you up with a solid foundation to become a confident SEN teaching assistant, speech and language therapist and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a SEN teaching assistant, speech and language therapist. The SEN and speech & language therapy course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a SEN teaching assistant, speech and language therapist. This comprehensive SEN and speech & language therapy course is the perfect way to kickstart your career in the field of SEN, speech and language therapy. This SEN and speech & language therapy course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a SEN teaching assistant, speech and language therapist or want to learn more skills on SEN, speech and language therapy but unsure of where to start, then this SEN and speech & language therapy course will set you up with a solid foundation to become a confident SEN teaching assistant, speech and language therapist and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This SEN and speech and language therapy course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive SEN and speech & language therapy course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of SEN, speech and language therapy. Entry Requirements There are no academic entry requirements for this SEN and speech & language therapy course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Method of Assessment On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Career path This SEN and speech & language therapy course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction to SEN Teaching Module 1 - Introduction to SEN Teaching Communication Interaction Difficulties in Children with SEN Module 2 - Communication Interaction Difficulties in Children with SEN Cognition Learning Difficulties Module 3 - Cognition Learning Difficulties Social, Behavioural and Emotional Health Difficulties Module 4 - Social, Behavioural and Emotional Health Difficulties Sensory and Physical Needs Module 5 - Sensory and Physical Needs Legislation and Principles Module 6 - Legislation and Principles Information, Advice and Support Module 7 - Information, Advice and Support Working Together Module 8 - Working Together Early Years Providers Module 9 - Early Years Providers EYFS Module 10 - EYFS Primary Secondary Education Module 11 - Primary Secondary Education Further Education Module 12 - Further Education Preparation For Adulthood Module 13 - Preparation For Adulthood EHC Assessments and Plans Module 14 - EHC Assessments and Plans Equality, Diversity Inclusion Module 15 - Equality, Diversity Inclusion SEN Children Young People in Specific Circumstances Module 16 - SEN Children Young People in Specific Circumstances Disagreement Resolutions Module 17 - Disagreement Resolutions An Introduction to Speech Therapy An Introduction to Speech Therapy Decoding Speech Science Decoding Speech Science Characteristics of Speech Characteristics of Speech Language Acquisition And Literacy Development Language Acquisition And Literacy Development Speech and Communication Disorders Speech and Communication Disorders Child Speech and Language Disorders Child Speech and Language Disorders SLTs role in helping a child with Speech and Language Disorders SLTs role in helping a child with Speech and Language Disorders Adult Speech and Language Disorders Adult Speech and Language Disorders Conclusion Conclusion Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
In this course, you will learn how to build a lifelike voice assistant or sales chatbot using Eleven Labs and ChatGPT AI technology. You will discover how to create a fully functional web application with advanced features such as voice-to-text conversion, AI-powered chat responses, and more, all in a language of your choice.
Overview This comprehensive course on Entrepreneurship Training will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Entrepreneurship Training comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Entrepreneurship Training. It is available to all students, of all academic backgrounds. Requirements Our Entrepreneurship Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 04:24:00 total length •Module 1: Introduction to Entrepreneurship: 00:31:00 •Module 2: Entrepreneurship and Innovation: 00:26:00 •Module 3: The Entrepreneurial Mindset: 00:22:00 •Module 4: Introduction to Idea Generation: 00:32:00 •Module 5: Business Models: 00:34:00 •Module 6: Writing and Evaluating Business plan: 00:26:00 •Module 7: Fundraising: 00:27:00 •Module 8: The Reasons Why New Businesses Fail: 00:43:00 •Module 9: Green Entrepreneurship A Sustainable Development Challenge: 00:23:00
Overview This comprehensive course on Event Planner will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Event Planner comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Event Planner. It is available to all students, of all academic backgrounds. Requirements Our Event Planner is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 13 lectures • 05:14:00 total length •Introduction to Event Management: 00:26:00 •Role of an Event Planner: 00:33:00 •Event Classification: 00:30:00 •Events and Clients: 00:20:00 •Steps to Plan an Event: 00:29:00 •Invitation to the Event: 00:27:00 •Event Marketing: 00:33:00 •Catering at Events: 00:24:00 •Event Decorations: 00:27:00 •Cleaning and Waste Disposal: 00:22:00 •Event Security: 00:18:00 •Developing an Event Planning Business: 00:25:00 •Assignment - Event Planner: 00:00:00
Overview Impress Factor Ideas for Public Speakers Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Impress Factor Ideas for Public Speakers Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Impress Factor Ideas For Public Speakers Unit 01: Introduction 00:01:00 Unit 02: Hook Your Audience - Get Them To Trust You And Believe You 00:15:00 Unit 03: Hook Your Audience - Get Them To Listen To You 00:10:00 Unit 04: Impress Build Relationships 00:10:00 Unit 05: Convince With Your Voice - Choose Your Words Wisely 00:09:00 Unit 06: Convince With Your Voice - Find Your Normal Tone And Vary Your Tone For Effect 00:11:00 Unit 07: Command With Your Body - Take A Strong Stance 00:06:00 Unit 08: Command With Your Body - 12 Signs Of Nervousness 00:09:00 Unit 09: Answer Any Question 00:09:00 Additional Materials Resource - Impress Factor Ideas For Public Speakers 00:00:00
Overview This comprehensive course on Create a Short Recipe Video will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Create a Short Recipe Video comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Create a Short Recipe Video. It is available to all students, of all academic backgrounds. Requirements Our Create a Short Recipe Video is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 9 lectures • 00:37:00 total length •Introduction: 00:02:00 •Description and Prerequisites: 00:03:00 •Camera setup and Filming: 00:03:00 •Starting to edit in iMovie: 00:06:00 •Editing Speed and Adding Transitions: 00:04:00 •Add photos and titles: 00:09:00 •Add music: 00:09:00 •Your Project: 00:01:00 •Assignment - Create a Short Recipe Video: 00:00:00
C++ Programming Masterclass is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this C++ Programming Masterclass and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 04 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01 Classes and Structs 00:22:00 Enums 00:14:00 Unions 00:16:00 Introduction to Pointers 00:11:00 Pointers and Array Indexing 00:12:00 Module 02 Using Const with Pointers 00:09:00 Pointers to String Literals 00:12:00 References 00:14:00 Smart Pointers 00:22:00 Arrays 00:15:00 Module 03 Standard Library Strings 00:14:00 More Standard Library Strings 00:18:00 Functions 00:18:00 More Functions 00:16:00 Function Pointers 00:15:00 Control Statements 00:18:00