ð Unlock the Secrets of Closing Deals with 'The Science of Successful Closures' Course! ð Master the art of sealing the deal and skyrocket your success in sales with our exclusive online course! Whether you're a seasoned sales professional or just starting in the field, this comprehensive program is your ticket to achieving remarkable closures consistently. ð¯ What You'll Learn: ð Proven Strategies: Discover battle-tested techniques that top performers use to close deals effectively. ð Psychological Insights: Understand the psychology behind successful closures and leverage it to your advantage. ð Tailored Approaches: Learn adaptable methods for various industries and customer personas. ð Overcoming Objections: Turn objections into opportunities with confidence and finesse. ð Communication Mastery: Hone your communication skills to build rapport and trust effortlessly. ð¡ Course Highlights: ð Engaging Modules: Access bite-sized, actionable lessons curated by sales experts. ð Real-Life Scenarios: Dive into case studies and simulations to apply your newfound knowledge. ð Interactive Q&A: Get personalized support through live Q&A sessions with industry professionals. ð Exclusive Resources: Gain access to templates, scripts, and tools for immediate implementation. ð¨âð« Meet Your Instructors: Our team comprises seasoned sales leaders with decades of collective experience across diverse industries. They're dedicated to sharing insider secrets and practical wisdom to help you excel in your sales career. ð Who Can Benefit? ð Sales Professionals: Amplify your skills and achieve unparalleled success in closing deals. ð Business Owners: Equip yourself with the strategies necessary to drive revenue and growth. ð©âð¼ Entrepreneurs: Gain the edge in negotiations and partnerships to scale your business. ð¥ Don't Miss This Opportunity! Invest in your success today and elevate your sales game to new heights! Join 'The Science of Successful Closures' course now to become a master closer and achieve unparalleled success in the world of sales. Enroll now and take the first step toward becoming a sales powerhouse! Course Curriculum INTRODUCTION Introduction to Closing Deals 00:00 Eric's Story 00:00 CLOSING TACTICS & STRATEGIES Preparation 00:00 The System 00:00 Sales Model 00:00 Sales Mountain 00:00 The Sales Script 00:00 3 Ways to Elevate Your Closing Results 00:00 Embracing Sales 00:00 The First of 3 00:00 The Second of 3 00:00 Conclusion 00:00
Overview With the ever-increasing demand for Maternity Care in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Maternity Care may be. Learning about Maternity Care or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Maternity Care . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Maternity Care is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Maternity Care course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Maternity Care course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Maternity Care course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Maternity Care , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Maternity Care , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Maternity Care , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Maternity Care course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Maternity Care Module 1- Introduction to midwifery and maternity care Introduction to midwifery and maternity care 00:00 Maternity Care Module 2- Midwifery Maintenance and Culture Midwifery Maintenance and Culture 00:00 Maternity Care Module 3- Midwifery Support in Labour Midwifery Support in Labour 00:00 Maternity Care Module 4- Postnatal Care Postnatal Care 00:00 Maternity Care Module 5- Nurture and Nature Nurture and Nature 00:00
Course Overview The comprehensive Advanced CSS Selectors Course has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the This best selling Advanced CSS Selectors Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Advanced CSS Selectors Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Advanced CSS Selectors Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Advanced CSS Selectors Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Advanced CSS Selectors Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Advanced CSS Selectors Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Advanced CSS Selectors Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Course Overview Are you studying for an important exam or struggling with your student workload? The Complete Student's Handbook course will help you to prepare for your exams, write efficient study notes and take your learning to the next level. It will train you to stay focused, motivated and in control, as well as provide tips on how to set up the perfect environment for studying. This course will also give you an insight into how the brain works and how to rewire your brain for success. By the end of this course, you will have the practical skills and tools to create the ideal study routine and schedule. You will also be able to apply the techniques and best practices learned in this course to revise for your exams effectively. This best selling Complete Student's Handbook has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Complete Student's Handbook is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Complete Student's Handbook is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Complete Student's Handbook is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Complete Student's Handbook, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Complete Student's Handbook will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Complete Student's Handbook to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Are you ready to embark on an enlightening journey of wisdom with the Digital Marketing bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Digital Marketing Diploma: Social Media, Content, SEO & Email Marketing. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Digital Marketing for Beginners to Advanced Course 02: Ultimate Social Media Marketing course Course 03: Content Creation and Content Marketing Certificate Course 04: SEO - Search Engine Optimisation Course 05: Email Marketing Masterclass Course 06: Blogging Course 07: Copywriting Level 4 Course 08: Social Media Influencer Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Digital Marketing Diploma: Social Media, Content, SEO & Email Marketing bundle illuminate your path to wisdom. The Digital Marketing Diploma: Social Media, Content, SEO & Email Marketing bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Digital Marketing Diploma: Social Media, Content, SEO & Email Marketing package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Digital Marketing bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Digital Marketing Diploma: Social Media, Content, SEO & Email Marketing community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Digital Marketing bundle. Establish robust bases across each course nestled within the Digital Marketing bundle. Decipher intricate concepts through the articulate content of the Digital Marketing bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Digital Marketing bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Digital Marketing bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Digital Marketing bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Digital Marketing bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Digital Marketing bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Digital Marketing journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Digital Marketing bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Digital Marketing bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hard copy Transcript - £9.99
Course Overview: Are you passionate about helping others and making a difference in their lives? Do you want to pursue a rewarding and fulfilling health and social care career? If yes, then this course is for you. Nursing: Nurse Training Level 4 is a comprehensive and helpful course that will equip you with the essential skills and knowledge to become a competent and confident nurse. You will learn how to provide quality care to patients of all ages and backgrounds in different settings and situations. You will also gain an understanding of the legal, ethical, and professional aspects of health and social care work, as well as the principles and policies that guide your practice. With a carefully crafted curriculum, industry accreditation, and round-the-clock learning support, we ensure you receive a world-class education that prepares you for a fulfilling career in healthcare. Key Features of the Course: This Nursing: Nurse Training Level 4 course maintains CPDQS, which means it meets the high standards of quality and relevance for professional development. This course offers 24/7 learning assistance, which means that you can access the course materials anytime and anywhere and get support from our expert instructors whenever you need it. This course is delivered online through interactive lectures, videos, quizzes, and assignments. You can learn at your own pace and convenience. Who is This Course For? This course is ideal for individuals who possess a genuine passion for nursing and aspire to make a positive impact on the lives of others. Whether you are a fresh graduate exploring career options or an experienced healthcare professional seeking career advancement, the Nurse Training Level 4 course is tailored to meet your needs and propel you towards success in the nursing field. What You Will Learn: Throughout this comprehensive Nursing: Nurse Training Level 4 course, you will delve into various modules covering essential aspects of nursing practice. This course combines two major areas of study: nursing and health and social care. You will study 28 modules that cover topics such as nursing theory and practice, communication, rights and responsibilities, role as a caregiver, equality and diversity, safeguarding, health and safety, risk management, infection control, medication administration, adult care, immune system, pain management, nutrition, fluid and electrolyte balance, elimination, and oxygenation. You will also gain a solid understanding of health and safety responsibilities, risk management, and safeguarding vulnerable individuals in the healthcare setting. Why Enrol in This Course: Enrolling in the Nurse Training Level 4 course is a top-reviewed course with accolades for its engaging curriculum and recent updates that align with industry advancements. By completing this course, you will develop critical skills such as effective communication, infection control, risk management, and patient care across different life stages. Requirements: To enrol in the Nurse Training Level 4 course, all you need is a passion for nursing and a computer or mobile device with internet access. Career Path: After completing this Nursing: Nurse Training Level 4 course, you will get advantages in various career paths in nursing or health and social care, such as: Registered Nurse - £33,000 to £45,000 per year Nurse Practitioner - £35,000 to £55,000 per year Clinical Nurse Specialist - £40,000 to £60,000 per year Nurse Educator - £35,000 to £50,000 per year Nursing Home Manager - £30,000 to £45,000 per year Palliative Care Nurse - £28,000 to £40,000 per year Occupational Health Nurse - £30,000 to £45,000 per year Certification: You will receive a CPD certificate to download and print after completing the course. You can also add it to your resume and portfolio to showcase your achievement. Course Curriculum 3 sections • 29 lectures • 14:16:00 total length •Module1: Introduction to Nursing: 00:17:00 •Module 2: Working in Different Healthcare Settings: 00:15:00 •Module 3: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1: 00:52:00 •Module 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2: 00:50:00 •Module 5: Effective Communication in Nursing: 00:47:00 •Module 6: Health and Safety in Nursing: 00:47:00 •Module 7: Hygiene in Nursing: 00:30:00 •Module 8: Infection Control: 00:57:00 •Module 9: Asepsis in Nursing: 00:16:00 •Module 10: Medication Administration in Nursing: 00:18:00 •Module 11: Adult Care in Different Life Stages: 00:17:00 •Module 12: Understanding Immune System in Nursing: 00:28:00 •Module 13: Rest and Sleep Management in Nursing: 00:19:00 •Module 14: Mobility and Immobility Issues of Patients in Nursing: 00:17:00 •Module 15: Pain Management for Nurses: 00:24:00 •Module 16: Nutrition in Nursing: 00:25:00 •Module 17: Fluid and Electrolyte Balance: 00:23:00 •Module 18: Assisting with Elimination: 00:30:00 •Module 19: Oxygenation in Nursing: 00:30:00 •Module 1: Introduction to Health and Social Care: 00:19:00 •Module 2: Communication and its Relevance: 00:41:00 •Module 3: Rights and Responsibilities as a Health and Social Care Worker: 00:39:00 •Module 4: Role as A Caregiver and Healthcare Professional: 00:23:00 •Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights: 00:46:00 •Module 6: Important Principles and Policies in Health and Social Care Work: 00:20:00 •Module 7: Safeguarding Vulnerable Individuals: 00:52:00 •Module 8: Health and Safety Responsibilities: 00:51:00 •Module 9: Risk Management in Health and Social Care: 00:03:00 •Assignment - Nursing: Nurse Training Level 4: 00:00:00
Overview This comprehensive course on Asperger Syndrome Awareness will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Asperger Syndrome Awareness comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Asperger Syndrome Awareness. It is available to all students, of all academic backgrounds. Requirements Our Asperger Syndrome Awareness is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 5 lectures • 01:35:00 total length •Introduction to Asperger Syndrome: 00:17:00 •Characteristics of Asperger Syndrome: 00:24:00 •Other Considerations for Dealing with Autistic Individuals: 00:17:00 •The Effects of Asperger's Syndrome: 00:17:00 •Treatment of Asperger's Syndrome: 00:20:00
Overview The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) is aimed for people who are responsible for maintaining the quality of assessment within an organisation or assessment centre. You will be able to evaluate knowledge and develop an understanding of the concepts and methods that support internal quality assurance of assessment by completing this qualification. You'll also learn how to assess the work of a learning and development practitioner who is in charge of internal assessment quality assurance.So gear up and join up right away! Benefits you will gain: Top-notch e-learning materials Modules availability 24/7 An easy-to-use online learning platform Flexible learning hours Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (Regulated qualification) Exquisite customer service Qualification Focus Awards Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF). Description Learners must accomplish all 2 mandatory units to achieve a total credit of 12.From this course, you will: Maintain legal and good practice requirements when internally monitoring and maintaining the quality of assessment. Internally manage relevant information and improve the quality of assessment. Understand techniques and criteria for monitoring the quality of assessment internally. Acknowledge the context and principles of internal quality assurance. Plan the internal quality assurance of assessment Be able to evaluate requirements for information management, data protection and confidentiality. Qualification Purpose The goal of this Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) qualification is to certify competence in an occupational position to the relevant requirements. It is aimed at people who are responsible for maintaining and improving assessment quality within an organisation or assessment centre. Progression Successful learners can progress to other qualifications such as: Focus Award Level 4 Award in Externally Assuring the Quality of Assessment Processes and Practice (RQF) Focus Award Level 4 Diploma in Learning and Development (RQF) Who is this course for? The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) is designed for people who desire to work as quality assurance employees. Individuals who want to get a sought-after assessment certificate, as well as the necessary knowledge and understanding required of quality assurance employees, will profit from this excellent training. Entry Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old or above. Total Qualification Time Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. Total Qualification Time for this qualification is 120 hours.Guided Learning HoursThese hours are made up of all contact time, guidance, or supervision of a learner by a lecturer, supervisor, tutor, trainer, or other appropriate education or training providers. Guided Learning Hours for this qualification is 90. Method of Assessment: The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) is internally assessed and externally assured by Focus Awards. Each learner is required to create a portfolio of evidence that demonstrates the achievement of all the learning outcomes and the assessment criteria associated with each unit. The main pieces of evidence for the portfolio could include: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Evidence may be drawn from actual or simulated situations where appropriate and permitted by the relevant Sector Skills Council or Sector Skills Body. Career path After receiving the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) certification, you would be eligible to function as a competent professional as: Professional EQA Professional IQA Practitioner Course Curriculum 20 sections • 45 lectures • 10:50:00 total length •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •Getting Started - Level 4 Award in Internal Quality Assurance of Assessment Processes & Practice (RQF): 00:00:00 •Self-Assessment Grid: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment: 00:00:00 •Guidance For Achieving Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment Unit: 00:25:00 •Assessment Plan: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment: 00:00:00 •An introduction to the Internal Quality Assurance (IQA) Units: 00:15:00 •Key Concepts and Principles of IQA: 00:20:00 •Planning IQA Activities: 00:20:00 •Standardising Assessment and IQA Practice: 00:10:00 •IQA Records: 00:10:00 •Making IQA Decisions and Providing Feedback: 00:20:00 •Evaluating IQA Practice, and Continuing Professional Development: 00:05:00 •IQA Roles and Responsibilities: 00:05:00 •Quality Assurance Cycle: 00:10:00 •Table of Example IQA Records: 00:05:00 •Managing Risks: 00:05:00 •Equality and Diversity, and The Equality Act 2010: 00:10:00 •Equality and Diversity - Glossary of Terms: 00:15:00 •Templates - A full set of IQA Plans and Records: 00:00:00 •A full set of completed examples of IQA Plans and Records: 00:20:00 •Template - Standardisation Record for Assessed Work: 00:00:00 •Completed Example of a Standardisation Record for Assessed Work: 00:05:00 •Template - Personal Development Plan: 00:00:00 •Completed Example of a Personal Development Plan: 00:05:00 •Template - Continuing Professional Development Record: 00:00:00 •Completed Example of a Continuing Professional (CPD) Development Record: 00:05:00 •Template - Reflective Learning Journal: 00:00:00 •Completed Example of a Reflective Learning Journal (RLJ): 00:05:00 •Preparing for an EQA Visit: 00:10:00 •Checklist for Equality and Diversity: 00:10:00 •An introduction to the Internal Quality Assurance (IQA) Units: 00:40:00 •Key Concepts and Principles of IQA: 00:55:00 •Planning IQA Activities: 00:50:00 •Standardising Assessment and IQA Practice: 00:50:00 •IQA Records: 00:50:00 •Making IQA Decisions and Providing Feedback: 01:15:00 •Evaluating IQA practice, and Continuing Professional Development: 01:15:00 •Self-Assessment Grid: Internally Assure The Quality Of Assessment: 00:00:00 •Guidance For Achieving The Internally Assure The Quality Of Assessment Unit: 00:20:00 •Assessment Plan: Internally Assure The Quality Of Assessment: 00:00:00 •Observation And Question Checklist For IQA Unit Two: Internally Assure The Quality Of Assessment: 00:00:00 •Assessment - Level 4 Award in Internal Quality Assurance of Assessment Processes & Practice (RQF): 00:00:00 •Submit Your Assignments: 00:00:00 •Resubmit Your Assignments - Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF): 00:00:00
Overview This comprehensive course on Risk Assessment Training Online will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Risk Assessment Training Online comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Risk Assessment Training Online. It is available to all students, of all academic backgrounds. Requirements Our Risk Assessment Training Online is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 15 sections • 15 lectures • 05:26:00 total length •Introduction to Risk Assessment: 00:20:00 •Risk Assessment at Workplace: 00:15:00 •Risk Management Process: 00:12:00 •Benefits of Risk Management: 00:12:00 •Health & Safety Risk Assessment and Common Risks: 00:18:00 •Work Equipment Hazards and Risk Control: 00:21:00 •Electrical Risk Assessment: 00:26:00 •Reducing and Controlling Electrical Risks: 00:24:00 •COSHH Risk Assessments: 00:39:00 •Control Measures and Monitoring COSHH Risk: 00:29:00 •Risk Factors of Asbestos: 00:20:00 •Surveys and Risk Assessment of Asbestos: 00:15:00 •Manual Handling Risk Assessments: 00:20:00 •Controlling and Reducing the Risks of Manual Handling: 00:28:00 •Working at Height Risk Assessment and Prevention: 00:27:00
Are you aware of the importance of communication etiques? Do you know that there specially made etiquette for customer telephone service? If you are curious and want to know how to improve yourself to be able to communicate well, then this course will help you with that! Description: When people noticed or realized that their communication skills specifically telephone etiquette is wrong or the do not possess such trait, they are often uncertain of where they should start to change it. In this course, you will know that one of the first steps to gaining or improving a person's phone etiquette is to know the different aspects of it. You should know the basics like phrasing and listening skills. If not, this is your chance to correct it. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively since a lot of people do not realize they have little or no phone etiquette. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions. People who are interested in learning more about communication. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Customer Service: Telephone Etiquette is a useful qualification to possess, and would be beneficial for the following careers: Call Centre Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Diploma in Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00