• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

17523 Teaching courses delivered On Demand

Advanced CSS Selectors Course

By Course Cloud

Course Overview The comprehensive Advanced CSS Selectors Course has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the This best selling Advanced CSS Selectors Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Advanced CSS Selectors Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Advanced CSS Selectors Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Advanced CSS Selectors Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Advanced CSS Selectors Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Advanced CSS Selectors Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Advanced CSS Selectors Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Advanced CSS Selectors Course
Delivered Online On Demand
£25

Complete Student's Handbook

By Course Cloud

Course Overview Are you studying for an important exam or struggling with your student workload? The Complete Student's Handbook course will help you to prepare for your exams, write efficient study notes and take your learning to the next level. It will train you to stay focused, motivated and in control, as well as provide tips on how to set up the perfect environment for studying.  This course will also give you an insight into how the brain works and how to rewire your brain for success. By the end of this course, you will have the practical skills and tools to create the ideal study routine and schedule. You will also be able to apply the techniques and best practices learned in this course to revise for your exams effectively. This best selling Complete Student's Handbook has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Complete Student's Handbook is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Complete Student's Handbook is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Complete Student's Handbook is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Complete Student's Handbook, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Complete Student's Handbook will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Complete Student's Handbook to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Complete Student's Handbook
Delivered Online On Demand
£25

Digital Marketing Diploma: Social Media, Content, SEO & Email Marketing - 8 Courses Bundle

By NextGen Learning

Are you ready to embark on an enlightening journey of wisdom with the Digital Marketing bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Digital Marketing Diploma: Social Media, Content, SEO & Email Marketing. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Digital Marketing for Beginners to Advanced Course 02: Ultimate Social Media Marketing course Course 03: Content Creation and Content Marketing Certificate Course 04: SEO - Search Engine Optimisation Course 05: Email Marketing Masterclass Course 06: Blogging Course 07: Copywriting Level 4 Course 08: Social Media Influencer Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Digital Marketing Diploma: Social Media, Content, SEO & Email Marketing bundle illuminate your path to wisdom. The Digital Marketing Diploma: Social Media, Content, SEO & Email Marketing bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Digital Marketing Diploma: Social Media, Content, SEO & Email Marketing package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Digital Marketing bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Digital Marketing Diploma: Social Media, Content, SEO & Email Marketing community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Digital Marketing bundle. Establish robust bases across each course nestled within the Digital Marketing bundle. Decipher intricate concepts through the articulate content of the Digital Marketing bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Digital Marketing bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Digital Marketing bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Digital Marketing bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Digital Marketing bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Digital Marketing bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Digital Marketing journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Digital Marketing bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Digital Marketing bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hard copy Transcript - £9.99

Digital Marketing Diploma: Social Media, Content, SEO & Email Marketing - 8 Courses Bundle
Delivered Online On Demand30 hours
£39

Nursing: Nurse Training Level 4

4.9(27)

By Apex Learning

Course Overview: Are you passionate about helping others and making a difference in their lives? Do you want to pursue a rewarding and fulfilling health and social care career? If yes, then this course is for you. Nursing: Nurse Training Level 4 is a comprehensive and helpful course that will equip you with the essential skills and knowledge to become a competent and confident nurse. You will learn how to provide quality care to patients of all ages and backgrounds in different settings and situations. You will also gain an understanding of the legal, ethical, and professional aspects of health and social care work, as well as the principles and policies that guide your practice. With a carefully crafted curriculum, industry accreditation, and round-the-clock learning support, we ensure you receive a world-class education that prepares you for a fulfilling career in healthcare. Key Features of the Course: This Nursing: Nurse Training Level 4 course maintains CPDQS, which means it meets the high standards of quality and relevance for professional development. This course offers 24/7 learning assistance, which means that you can access the course materials anytime and anywhere and get support from our expert instructors whenever you need it. This course is delivered online through interactive lectures, videos, quizzes, and assignments. You can learn at your own pace and convenience. Who is This Course For? This course is ideal for individuals who possess a genuine passion for nursing and aspire to make a positive impact on the lives of others. Whether you are a fresh graduate exploring career options or an experienced healthcare professional seeking career advancement, the Nurse Training Level 4 course is tailored to meet your needs and propel you towards success in the nursing field. What You Will Learn: Throughout this comprehensive Nursing: Nurse Training Level 4 course, you will delve into various modules covering essential aspects of nursing practice. This course combines two major areas of study: nursing and health and social care. You will study 28 modules that cover topics such as nursing theory and practice, communication, rights and responsibilities, role as a caregiver, equality and diversity, safeguarding, health and safety, risk management, infection control, medication administration, adult care, immune system, pain management, nutrition, fluid and electrolyte balance, elimination, and oxygenation. You will also gain a solid understanding of health and safety responsibilities, risk management, and safeguarding vulnerable individuals in the healthcare setting. Why Enrol in This Course: Enrolling in the Nurse Training Level 4 course is a top-reviewed course with accolades for its engaging curriculum and recent updates that align with industry advancements. By completing this course, you will develop critical skills such as effective communication, infection control, risk management, and patient care across different life stages. Requirements: To enrol in the Nurse Training Level 4 course, all you need is a passion for nursing and a computer or mobile device with internet access. Career Path: After completing this Nursing: Nurse Training Level 4 course, you will get advantages in various career paths in nursing or health and social care, such as: Registered Nurse - £33,000 to £45,000 per year Nurse Practitioner - £35,000 to £55,000 per year Clinical Nurse Specialist - £40,000 to £60,000 per year Nurse Educator - £35,000 to £50,000 per year Nursing Home Manager - £30,000 to £45,000 per year Palliative Care Nurse - £28,000 to £40,000 per year Occupational Health Nurse - £30,000 to £45,000 per year Certification: You will receive a CPD certificate to download and print after completing the course. You can also add it to your resume and portfolio to showcase your achievement. Course Curriculum 3 sections • 29 lectures • 14:16:00 total length •Module1: Introduction to Nursing: 00:17:00 •Module 2: Working in Different Healthcare Settings: 00:15:00 •Module 3: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1: 00:52:00 •Module 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2: 00:50:00 •Module 5: Effective Communication in Nursing: 00:47:00 •Module 6: Health and Safety in Nursing: 00:47:00 •Module 7: Hygiene in Nursing: 00:30:00 •Module 8: Infection Control: 00:57:00 •Module 9: Asepsis in Nursing: 00:16:00 •Module 10: Medication Administration in Nursing: 00:18:00 •Module 11: Adult Care in Different Life Stages: 00:17:00 •Module 12: Understanding Immune System in Nursing: 00:28:00 •Module 13: Rest and Sleep Management in Nursing: 00:19:00 •Module 14: Mobility and Immobility Issues of Patients in Nursing: 00:17:00 •Module 15: Pain Management for Nurses: 00:24:00 •Module 16: Nutrition in Nursing: 00:25:00 •Module 17: Fluid and Electrolyte Balance: 00:23:00 •Module 18: Assisting with Elimination: 00:30:00 •Module 19: Oxygenation in Nursing: 00:30:00 •Module 1: Introduction to Health and Social Care: 00:19:00 •Module 2: Communication and its Relevance: 00:41:00 •Module 3: Rights and Responsibilities as a Health and Social Care Worker: 00:39:00 •Module 4: Role as A Caregiver and Healthcare Professional: 00:23:00 •Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights: 00:46:00 •Module 6: Important Principles and Policies in Health and Social Care Work: 00:20:00 •Module 7: Safeguarding Vulnerable Individuals: 00:52:00 •Module 8: Health and Safety Responsibilities: 00:51:00 •Module 9: Risk Management in Health and Social Care: 00:03:00 •Assignment - Nursing: Nurse Training Level 4: 00:00:00

Nursing: Nurse Training Level 4
Delivered Online On Demand14 hours 16 minutes
£12

Asperger Syndrome Awareness

4.9(27)

By Apex Learning

Overview This comprehensive course on Asperger Syndrome Awareness will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Asperger Syndrome Awareness comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Asperger Syndrome Awareness. It is available to all students, of all academic backgrounds. Requirements Our Asperger Syndrome Awareness is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 5 lectures • 01:35:00 total length •Introduction to Asperger Syndrome: 00:17:00 •Characteristics of Asperger Syndrome: 00:24:00 •Other Considerations for Dealing with Autistic Individuals: 00:17:00 •The Effects of Asperger's Syndrome: 00:17:00 •Treatment of Asperger's Syndrome: 00:20:00

Asperger Syndrome Awareness
Delivered Online On Demand1 hour 35 minutes
£12

Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF)

4.9(27)

By Apex Learning

Overview The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) is aimed for people who are responsible for maintaining the quality of assessment within an organisation or assessment centre. You will be able to evaluate knowledge and develop an understanding of the concepts and methods that support internal quality assurance of assessment by completing this qualification. You'll also learn how to assess the work of a learning and development practitioner who is in charge of internal assessment quality assurance.So gear up and join up right away! Benefits you will gain: Top-notch e-learning materials Modules availability 24/7 An easy-to-use online learning platform Flexible learning hours Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (Regulated qualification) Exquisite customer service Qualification Focus Awards Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF). Description Learners must accomplish all 2 mandatory units to achieve a total credit of 12.From this course, you will: Maintain legal and good practice requirements when internally monitoring and maintaining the quality of assessment. Internally manage relevant information and improve the quality of assessment. Understand techniques and criteria for monitoring the quality of assessment internally. Acknowledge the context and principles of internal quality assurance. Plan the internal quality assurance of assessment Be able to evaluate requirements for information management, data protection and confidentiality. Qualification Purpose The goal of this Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) qualification is to certify competence in an occupational position to the relevant requirements. It is aimed at people who are responsible for maintaining and improving assessment quality within an organisation or assessment centre. Progression Successful learners can progress to other qualifications such as: Focus Award Level 4 Award in Externally Assuring the Quality of Assessment Processes and Practice (RQF) Focus Award Level 4 Diploma in Learning and Development (RQF) Who is this course for? The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) is designed for people who desire to work as quality assurance employees. Individuals who want to get a sought-after assessment certificate, as well as the necessary knowledge and understanding required of quality assurance employees, will profit from this excellent training. Entry Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old or above. Total Qualification Time Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. Total Qualification Time for this qualification is 120 hours.Guided Learning HoursThese hours are made up of all contact time, guidance, or supervision of a learner by a lecturer, supervisor, tutor, trainer, or other appropriate education or training providers. Guided Learning Hours for this qualification is 90. Method of Assessment: The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) is internally assessed and externally assured by Focus Awards. Each learner is required to create a portfolio of evidence that demonstrates the achievement of all the learning outcomes and the assessment criteria associated with each unit. The main pieces of evidence for the portfolio could include: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Evidence may be drawn from actual or simulated situations where appropriate and permitted by the relevant Sector Skills Council or Sector Skills Body. Career path After receiving the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) certification, you would be eligible to function as a competent professional as: Professional EQA Professional IQA Practitioner Course Curriculum 20 sections • 45 lectures • 10:50:00 total length •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •Getting Started - Level 4 Award in Internal Quality Assurance of Assessment Processes & Practice (RQF): 00:00:00 •Self-Assessment Grid: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment: 00:00:00 •Guidance For Achieving Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment Unit: 00:25:00 •Assessment Plan: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment: 00:00:00 •An introduction to the Internal Quality Assurance (IQA) Units: 00:15:00 •Key Concepts and Principles of IQA: 00:20:00 •Planning IQA Activities: 00:20:00 •Standardising Assessment and IQA Practice: 00:10:00 •IQA Records: 00:10:00 •Making IQA Decisions and Providing Feedback: 00:20:00 •Evaluating IQA Practice, and Continuing Professional Development: 00:05:00 •IQA Roles and Responsibilities: 00:05:00 •Quality Assurance Cycle: 00:10:00 •Table of Example IQA Records: 00:05:00 •Managing Risks: 00:05:00 •Equality and Diversity, and The Equality Act 2010: 00:10:00 •Equality and Diversity - Glossary of Terms: 00:15:00 •Templates - A full set of IQA Plans and Records: 00:00:00 •A full set of completed examples of IQA Plans and Records: 00:20:00 •Template - Standardisation Record for Assessed Work: 00:00:00 •Completed Example of a Standardisation Record for Assessed Work: 00:05:00 •Template - Personal Development Plan: 00:00:00 •Completed Example of a Personal Development Plan: 00:05:00 •Template - Continuing Professional Development Record: 00:00:00 •Completed Example of a Continuing Professional (CPD) Development Record: 00:05:00 •Template - Reflective Learning Journal: 00:00:00 •Completed Example of a Reflective Learning Journal (RLJ): 00:05:00 •Preparing for an EQA Visit: 00:10:00 •Checklist for Equality and Diversity: 00:10:00 •An introduction to the Internal Quality Assurance (IQA) Units: 00:40:00 •Key Concepts and Principles of IQA: 00:55:00 •Planning IQA Activities: 00:50:00 •Standardising Assessment and IQA Practice: 00:50:00 •IQA Records: 00:50:00 •Making IQA Decisions and Providing Feedback: 01:15:00 •Evaluating IQA practice, and Continuing Professional Development: 01:15:00 •Self-Assessment Grid: Internally Assure The Quality Of Assessment: 00:00:00 •Guidance For Achieving The Internally Assure The Quality Of Assessment Unit: 00:20:00 •Assessment Plan: Internally Assure The Quality Of Assessment: 00:00:00 •Observation And Question Checklist For IQA Unit Two: Internally Assure The Quality Of Assessment: 00:00:00 •Assessment - Level 4 Award in Internal Quality Assurance of Assessment Processes & Practice (RQF): 00:00:00 •Submit Your Assignments: 00:00:00 •Resubmit Your Assignments - Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF): 00:00:00

Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF)
Delivered Online On Demand10 hours 50 minutes
£12

Risk Assessment Training Online

4.9(27)

By Apex Learning

Overview This comprehensive course on Risk Assessment Training Online will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Risk Assessment Training Online comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Risk Assessment Training Online. It is available to all students, of all academic backgrounds. Requirements Our Risk Assessment Training Online is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 15 sections • 15 lectures • 05:26:00 total length •Introduction to Risk Assessment: 00:20:00 •Risk Assessment at Workplace: 00:15:00 •Risk Management Process: 00:12:00 •Benefits of Risk Management: 00:12:00 •Health & Safety Risk Assessment and Common Risks: 00:18:00 •Work Equipment Hazards and Risk Control: 00:21:00 •Electrical Risk Assessment: 00:26:00 •Reducing and Controlling Electrical Risks: 00:24:00 •COSHH Risk Assessments: 00:39:00 •Control Measures and Monitoring COSHH Risk: 00:29:00 •Risk Factors of Asbestos: 00:20:00 •Surveys and Risk Assessment of Asbestos: 00:15:00 •Manual Handling Risk Assessments: 00:20:00 •Controlling and Reducing the Risks of Manual Handling: 00:28:00 •Working at Height Risk Assessment and Prevention: 00:27:00

Risk Assessment Training Online
Delivered Online On Demand5 hours 26 minutes
£12

Diploma in Customer Service: Telephone Etiquette

4.3(43)

By John Academy

Are you aware of the importance of communication etiques? Do you know that there specially made etiquette for customer telephone service? If you are curious and want to know how to improve yourself to be able to communicate well, then this course will help you with that! Description: When people noticed or realized that their communication skills specifically telephone etiquette is wrong or the do not possess such trait, they are often uncertain of where they should start to change it. In this course, you will know that one of the first steps to gaining or improving a person's phone etiquette is to know the different aspects of it. You should know the basics like phrasing and listening skills. If not, this is your chance to correct it. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively since a lot of people do not realize they have little or no phone etiquette. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions. People who are interested in learning more about communication. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Customer Service: Telephone Etiquette is a useful qualification to possess, and would be beneficial for the following careers: Call Centre Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Diploma in Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Customer Service: Telephone Etiquette
Delivered Online On Demand11 hours 40 minutes
£25

Backend Sales Diploma

4.3(43)

By John Academy

What are Backend Sales? Do you know the importance of this? What are the impacts or implications of these to your business? Will you understand how these kinds of sales work and how it should be improved? Worry no more! This course will be able to help you figure out all these. Description: Are you currently working in the sales industry? Have you encountered any backend sales? Do you want to know how to help in improving your backend sales to become more profitable? If so, you will learn in this comprehensive course the basics about backend sales and how to become more profitable for your business or the company you are working for. In this course, you will be introduced to backend sales and learn the importance of it. You will know what the goals in this section are and help you achieve this. You will have the overview of the sales industry and understand the importance of having a great sale for higher profit. Then you will be able to learn about the critical stages in the sales department. Lastly, you will be learning about the ways in succeeding in the sales industry. Who is the course for? Professionals or anyone who works in the business or corporate setting that wants to know more about backend sales. People who are interested in learning more about sales management and are struggling with marketing and selling their products to the market. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Backend Sales Diploma is a useful qualification to possess, and would be beneficial for the following careers: Business Development Specialists Executive Director Sales and Marketing Manager Sales Specialists Strategist. Backend Sales Diploma Introduction to Backend Sales 01:00:00 Goals Of This Section 00:30:00 An Exponential Overview 01:00:00 Summary 01:00:00 Goals Of This Section 00:30:00 The Beauty Of Backend Sales 01:00:00 Summary 01:00:00 Expanding Your Sales Sales Management - Part 01 01:00:00 Sales Management - Part 02 01:00:00 Sales Management - Part 03 01:00:00 Sales Management - Part 04 01:00:00 Sales Management - Part 05 01:00:00 Sales Management - Part 06 01:00:00 Sales Management - Part 07 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Backend Sales Diploma
Delivered Online On Demand13 hours
£25

Housing Officer Training

4.7(47)

By Academy for Health and Fitness

Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Housing Officer Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 3 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Housing Officer course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the Housing Officer course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the Housing Officer course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Housing Officer course and take a step toward a brighter future! Why Prefer this Housing Officer Course? Opportunity to earn a certificate accredited by CPD Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Housing Officer Course Module 01: Introduction to Social Housing Module 02: Tenant Selection and Tenant Management Module 03: Managing Rental Income and Arrears Module 04: Maintenance, Safety, and Security of Social Housing Module 05: Resident Involvement in Social Housing Module 06: Dealing with Anti-Social Behaviours Module 07: Career Prospects of Social Housing Manager Assessment Process Once you have completed all the modules in the Housing Officer course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this Housing Officer course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Housing Officer program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path After completing this Housing Officer course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Housing Officer Training
Delivered Online On Demand3 hours
£12