Overview This comprehensive course on Substance Misuse Awareness Online Certification Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Substance Misuse Awareness Online Certification Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Substance Misuse Awareness Online Certification Course. It is available to all students, of all academic backgrounds. Requirements Our Substance Misuse Awareness Online Certification Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 03:09:00 total length •Introduction to Substance Misuse: 00:22:00 •Overview of Substance: 00:39:00 •Prevention and Awareness: 00:22:00 •Substance Misuse at Workplace: 00:20:00 •Substance Misuse Policy at Workplace: 00:20:00 •Treatment of Substance Addiction: 00:23:00 •Laws and Acts on Substances: 00:29:00 •Substance Misuse and Youth: 00:14:00 •Assignment - Substance Misuse Awareness Online Certification Course: 00:00:00
Early Years Practitioner Diploma Welcome to the Early Years Practitioner Diploma, a comprehensive course designed to equip you with the requisite skills and knowledge to excel as an Early Years Practitioner. In a world where the educational foundation matters more than ever, your role will be pivotal in shaping the next generation. Learning Outcomes: Familiarize yourself with the EYFS Framework. Understand the crucial role of an EYFS Profile. Gain insights into effective instruction within EYFS. Learn about the roles and responsibilities of EYFS Teachers. Understand the framework for Special Educational Needs and Disability (SEND). Master the SEND Code of Practice. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Early Years Practitioner Diploma: EYFS Framework: Grasp the foundational elements that make up the Early Years Foundation Stage (EYFS) Framework, an essential toolkit for any Early Years Practitioner. Role of the EYFS Profile: Explore the significance of the EYFS Profile, which guides Early Years Practitioners in assessing children's abilities and development. Instruction in EYFS: Discover the teaching methods and techniques that are most effective within the context of EYFS, enriching your capability as an Early Years Practitioner. Responsibilities and Tasks of EYFS Teachers: Learn about the diverse roles that EYFS Teachers undertake, enhancing your multi-faceted skills as an Early Years Practitioner. Understanding SEND within EYFS: Understand the intricacies of Special Educational Needs and Disability (SEND) within the scope of EYFS, a critical aspect for an Early Years Practitioner. SEND Code of Practice: Familiarize yourself with the SEND Code of Practice, guidelines that every Early Years Practitioner should know to handle SEND effectively.
Professional Customer Service Skills Training Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care. Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate. Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional. Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:07:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00
Ecommerce is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Ecommerce and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 04 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Electronic Commerce Introduction to Electronic Commerce 00:19:00 Module 02: E-Commerce Strategy and Implementation E-Commerce Strategy and Implementation 00:22:00 Module 03: Customer Service Customer Service 00:22:00 Module 04: Products, Brands, and Services Products, Brands, and Services 00:30:00 Module 05: Content Planning and Production Content Planning and Production 00:19:00 Module 06: Use of Social Networks Use of Social Networks 00:20:00 Module 07: Marketing Marketing & Advertising 00:36:00 Module 08: Creating an Engaging User Experience Creating an Engaging User Experience 00:15:00 Module 09: Transaction Management Transaction Management 00:21:00 Module 10: E-Commerce Analytics E-Commerce Analytics 00:14:00
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Domestic Violence and Abuse Awareness - Level 2 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Ensure a healthy domestic environment,deepening your knowledge of violence and abuse, by taking the advanced Domestic Violence and Abuse Awareness - Level 2 course. The comprehensive Domestic Violence and Abuse Awareness - Level 2 course covers the types, impacts and assessment of domestic violence and abuse. You'll learn how to support victims and report incidents,as well as how to impose and maintain a healthy environmental framework in a domestic context. Kickstart a career in social care and raise awareness of domestic violence by enrolling today! Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Domestic Violence and Abuse Awareness - Level 2: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Domestic Violence and Abuse Awareness - Level 2? Office 365 Course - 7 CPD Points Microsoft Teams - 2 CPD Points Coronavirus (COVID-19) Awareness - 2 CPD Points Working from Home Essentials - 5 CPD Points Mental Health and Working from Home - 5 CPD Points Online Meeting Management - 3 CPD Points Effective Communication Skills - 2 CPD Points Time Management - 2 CPD Points Leadership and Influencing Skills - 2 CPD Points Emotional Intelligence and Human Behaviour - 5 CPD Points Course Curriculum of Domestic Violence and Abuse Awareness - Level 2 Domestic Violence and Abuse Awareness - Level 2 Module 01: Introduction Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Domestic Violence and Abuse Awareness - Level 2. It is available to all students, of all academic backgrounds. Requirements Our Domestic Violence and Abuse Awareness - Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Domestic Violence and Abuse Awareness - Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Service Pricing and Revenue Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Service Pricing and Revenue Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 01 Hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Service Pricing and Revenue Management Module 01: Introduction Hotel Reception and Reservation Assistant 00:05:00 Module 02: Describe how to Converse with Customers 00:03:00 Module 03: Explain the Rules of Email Etiquette 00:04:00 Module 04: Explain the Rules of Grooming and Dress Code 00:04:00 Module 05: Explain the Rules of Telephone Etiquette 00:01:00 Module 06: Describe the Need of Relationship with Customers 00:05:00 Module 07: Explain how to Build Rapport with Customers 00:01:00 Module 08: Describe Roles Responsibilities of Hotel Reception Assistant 00:08:00 Module 09: Explain what is Up selling 00:01:00 Module 10: Explain what is Cross selling 00:01:00 Module 11: Identify the Steps for Selling as Hotel Reception Assistant 00:11:00 Module 12: Describe the Factors Influencing Buying Decision 00:05:00 Module 13: Explain how to Handle Customers Buying Objections 00:01:00 Module 14: Explain how to be Assertive as Hotel Reception Assistant 00:03:00 Module 15: Identify the Steps for Handling Customers Complaints 00:08:00 Module 16: List the Tips for Success as a Hotel Reception 00:03:00
Overview Become a 'secret weapon' in the dynamic retail industry and use your artistic skills to attract customers and make sales. This engaging and comprehensive course presents all the techniques that an accomplished Visual Merchandiser will use to catch the consumer's eye. The Visual Merchandising course provides a masterclass in interior and exterior design work, utilising displays, products, and logos to target a paying audience. You will be taught how to use mannequins and fixtures to draw attention, and then subliminally direct people to the stock and products that you want to highlight. Learn the secrets to shopping success by enrolling now. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment in this Visual Merchandising course. It is available to all students, of all academic backgrounds. Requirements Our Visual Merchandising is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 9 lectures • 02:32:00 total length •Module 01: Introduction to Visual Merchandising: 00:16:00 •Module 02: Store Layouts: 00:20:00 •Module 03: Exterior Design: 00:22:00 •Module 04: In-Store Design: 00:19:00 •Module 05: Mannequins in Visual Merchandising: 00:20:00 •Module 06: Display Fixtures: 00:21:00 •Module 07: The Role of a Visual Merchandiser: 00:15:00 •Module 08: Challenges of Modern Visual Merchandising: 00:19:00 •Assignment - Visual Merchandising: 00:00:00
Overview Explore the basics of customer service from ground-level, discover what true customer excellence is all about and take a step closer to the rewarding career you know you're capable of! Providing excellent customer service is essential to the long-term viability of every business. This Customer Service Training Complete Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Discover what it takes to climb the ladder associate degree exceedingly in a very Customer Service setting with this ennobling Course. Improve your career prospects for life. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:58:00 total length •Module One: Who We Are and What We Do: 00:17:00 •Module Two: Establishing Your Attitude: 00:12:00 •Module Three: Identifying and Addressing Customer Needs: 00:12:00 •Module Four: Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:10:00 •Module Six: Giving Customer Service over the Phone: 00:12:00 •Module Seven: Providing Electronic Customer Service: 00:12:00 •Module Eight: Recovering Difficult Customers: 00:15:00 •Module Nine: Understanding When to Escalate: 00:14:00
Overview Train the Trainer Recharge: The Healthy Trainer Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Train the Trainer Recharge: The Healthy Trainer Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Welcome To Healthy Trainer Introduction and Welcome 00:19:00 Manage Yourself Take Good Care Of Yourself 00:06:00 Manage Your Stress 00:09:00 Manage Your Issues Anticipate Unexpected Issues 00:08:00 Get Help And Make It Helpful 00:13:00 Manage Your Classroom Help Them Get It 00:14:00 Manage Large Classes 00:09:00 Manage Your Audience Have Fun Your Way 00:13:00 Control Tough Customers 00:10:00 Engage Adult Students With Ease 00:02:00 Manage Your Feedback Interpret Your Feedback 00:02:00 Wrap Up Questions And Answers 00:04:00 Resources Resources - Train The Trainer Recharge: The Healthy Trainer 00:00:00
Overview Impress Factor Ideas for Public Speakers Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Impress Factor Ideas for Public Speakers Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Impress Factor Ideas For Public Speakers Unit 01: Introduction 00:01:00 Unit 02: Hook Your Audience - Get Them To Trust You And Believe You 00:15:00 Unit 03: Hook Your Audience - Get Them To Listen To You 00:10:00 Unit 04: Impress Build Relationships 00:10:00 Unit 05: Convince With Your Voice - Choose Your Words Wisely 00:09:00 Unit 06: Convince With Your Voice - Find Your Normal Tone And Vary Your Tone For Effect 00:11:00 Unit 07: Command With Your Body - Take A Strong Stance 00:06:00 Unit 08: Command With Your Body - 12 Signs Of Nervousness 00:09:00 Unit 09: Answer Any Question 00:09:00 Additional Materials Resource - Impress Factor Ideas For Public Speakers 00:00:00