17549 Teaching courses in Oxted delivered On Demand

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

The Sage 50 Payroll Complete Course is the perfect lesson if you have set your sights on a career within the accounting and finance industry but lack the knowledge and skills in the payroll department. Sage is a prevalent software system that is used around the globe, in businesses large and small. To keep up with modern technology and be employable to most companies, you need to know Sage 50 Payroll. This course will make you a valuable asset to any company. The course will cover areas such as processing SSP, editing tax codes, producing an annual cost of wages and using advanced payment options. The list goes on, but one thing remains the same: you’ll be kept up-to-date on the latest technologies and methods used within Sage 50 Payroll, giving you the confidence to use it self-assuredly.  What Will You Learn? Basics of setting up payroll Editing tax codes Managing bank statements and reconciliation VAT management Month-end reports Process statutory payments Create and administrate holiday schemes and employee absence Creation of chart of accounts, opening balances and rectifying mistakes What classes are included in this package? Earn a digital certificate upon successful completion acknowledged by UK and internationally acknowledged lesson There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This entry-level Sage Payroll Complete Course covers the basic concepts of payroll. Accountants of all levels, including those just starting, are urged to enrol in and complete this online course on Sage Payroll because there are no prerequisites. Career Path Training offered by the Sage 50 Payroll Complete Course could potentially benefit a range of roles but would particularly enhance careers in: Payroll Administrator HR Administrator Finance Manager Payroll Clerk HR Manager Assistant Accountant Financial Controller Course Contents Module 01: Payroll Basics Module 02: Company Settings Module 03: Legislation Settings Module 04: Pension Scheme Basics Module 05: Pay Elements Module 06: The Processing Date Module 07: Adding Existing Employees Module 08: Adding New Employees Module 09: Payroll Processing Basics Module 10: Entering Payments Module 11: Pre-Update Reports Module 12: Updating Records Module 13: e-Submissions Basics Module 14: Process Payroll (November) Module 15: Employee Records and Reports Module 16: Editing Employee Records Module 17: Process Payroll (December) Module 18: Resetting Payments Module 19: Quick SSP Module 20: An Employee Leaves Module 21: Final Payroll Run Module 22: Reports and Historical Data Module 23: Year-End Procedures

Overview With the ever-increasing demand for Chemistry in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Chemistry may be. Learning about Chemistry or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Chemistry . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Chemistry is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Chemistry course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Chemistry course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Chemistry course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Chemistry , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Chemistry , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Chemistry , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Chemistry course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 1 - Introduction to Engineering Management Module 1 - Introduction to Engineering Management 00:00 Module 2 - Roles of Engineering Manager Module 2 - Roles of Engineering Manager 00:00 Module 3 - System Degradation and Failure Module 3 - System Degradation and Failure 00:00 Module 4 - Maintenance - Basic Concepts Module 4 - Maintenance - Basic Concepts 00:00 Module 5 - Life Cycle of Engineered Objects Module 5 - Life Cycle of Engineered Objects 00:00 Module 6 - Technologies for Maintenance Module 6 - Technologies for Maintenance 00:00 Module 7 - Maintainability and Availability Module 7 - Maintainability and Availability 00:00 Module 8 - Data Gathering and Analysis for Maintenance Module 8 - Data Gathering and Analysis for Maintenance 00:00 Interior Design- Module 1 Interior Design- Module 1 00:00 Interior Design- Module 2 Interior Design- Module 2 00:00 Interior Design- Module 3 Interior Design- Module 3 00:00 Interior Design- Module 4 Interior Design- Module 4 00:00 Interior Design- Module 5 Interior Design- Module 5 00:00 Interior Design- Module 6 Interior Design- Module 6 00:00 Interior Design- Module 7 Interior Design- Module 7 00:00 Interior Design- Module 8 Interior Design- Module 8 00:00 AutoCAD- Module 7 AutoCAD- Module 7 00:00 AutoCAD- Module 8 AutoCAD- Module 8 00:00 AutoCAD- Module 9 AutoCAD- Module 9 00:00 AutoCAD- Module 10 AutoCAD- Module 10 00:00

Overview With the ever-increasing demand for Home Decorating in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Home Decorating may be. Learning about Home Decorating or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Home Decorating . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Home Decorating is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Home Decorating course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Home Decorating course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Home Decorating course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Home Decorating , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Home Decorating , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Home Decorating , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Home Decorating course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1 Budget Decorating Plans.docx Budget Decorating Plans.docx 00:00 Module 2 Decorating the Dining area.docx Decorating the Dining area.docx 00:00 Module 3 Decorating your private spaces.docx Decorating your private spaces.docx 00:00 Module 4 Decorating Children's rooms.docx Decorating Children's rooms.docx 00:00

Overview With the ever-increasing demand for Site Management in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Site Management may be. Learning about Site Management or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Site Management . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Site Management is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Site Management course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Site Management course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Site Management course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Site Management , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Site Management , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Site Management , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Site Management course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 1 - Foundation in Health and Safety Foundation in Health and Safety 00:00 Module 2 - Planning Planning 00:00 Module 3 - Organising Organising 00:00 Module 4 - Risk Assessment and Controls Risk Assessment and Controls 00:00 Module 5 - Monitoring, Investigation, and Recording Monitoring, Investigation, and Recording 00:00 Module 6 - Construction Law and Management Construction Law and Management 00:00 Module 7 - Vehicle and Plant Movement Vehicle and Plant Movement 00:00 Module 8 - Electrical Safety Electrical Safety 00:00 Module 9 - Chemical and Biological Health Chemical and Biological Health 00:00 Module 10 - Working at Height Working at Height 00:00 Module 11 - Excavation Work and Confined Spaces Excavation Work and Confined Spaces 00:00 Module 12 - Demolition and Deconstruction Demolition and Deconstruction 00:00

🚀 Unlock Your Online Success with 'Get a Leg Up' Course! 🌟 Ready to pave your way to online prosperity? Look no further! Our comprehensive course, 'Get a Leg Up,' is your ticket to mastering Affiliate Marketing, WordPress Website Creation, and an efficient Hosting System - all in one powerful program!   🎯 What You'll Learn: 🌐 Affiliate Marketing Mastery: Dive into the world of affiliate marketing and learn how to generate passive income by promoting products or services you love. 🖥️ WordPress Website Creation: Build captivating, professional-grade websites using WordPress - no prior coding knowledge required! 🛡️ Efficient Hosting System: Discover the secrets to selecting the best hosting services to ensure seamless website performance and security.   🔥 Why 'Get a Leg Up' Stands Out: ✅ Comprehensive Curriculum: From affiliate marketing strategies to WordPress website design and hosting essentials, this course covers it all. ✅ Expert Guidance: Learn from industry experts with years of experience in these fields, guiding you through step-by-step lessons. ✅ Practical Hands-On Experience: Gain practical skills through real-life examples, exercises, and projects, ensuring you're ready to apply your knowledge immediately. ✅ Lifetime Access: Enjoy unlimited access to course materials, updates, and a supportive community to keep you engaged and informed.     👩‍💻 Who Is This Course For? 🌟 Aspiring Entrepreneurs: Start or grow your online business by mastering the essential skills needed for success. 🚀 Bloggers and Content Creators: Amplify your online presence by creating captivating websites and maximizing affiliate marketing potential. 💼 Marketing Enthusiasts: Deepen your marketing expertise and expand your earning potential through affiliate partnerships. 🎁 BONUS Offer: Enroll now and receive exclusive bonus materials to further enhance your learning experience!     💡 Don't miss this chance to skyrocket your online ventures! Join 'Get a Leg Up' now and take the first step towards a lucrative online future! 💫 Course Curriculum

Overview With the ever-increasing demand for Warehouse Management in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Warehouse Management may be. Learning about Warehouse Management or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Warehouse Management. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Warehouse Management is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Warehouse Management course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Warehouse Management course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Warehouse Management course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Warehouse Management, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Warehouse Management, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Warehouse Management, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Warehouse Management course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module-1-Introduction-to-Warehouse-Management Introduction to Warehouse Management 00:00 Module-2-Arranging-warehouse-systems Arranging warehouse systems 00:00 Module-3-Warehousing-and-Conveying-Principles Warehousing and Conveying Principles 00:00 Module-4-Storage-and-Handling-Equipment Storage and Handling Equipment 00:00 Module-5-Performance-Management Performance Management 00:00 Module-6-Health-and-Safety Health and Safety 00:00

Course Curriculum Module 1 - Publishing Strategy Publishing Strategy 00:00 Module 2 - Growing Your Audience Growing Your Audience 00:00 Module 3 - Creating Content Creating Content 00:00 Module 4 - Understanding Data Understanding Data 00:00 Module 5 - Using Data Using Data 00:00 Module 6 - Web Vitals Web Vitals 00:00 Module 7.1 - Ad Strategy Ad Strategy 00:00 Module 7.2 - Ad Strategy (Types of Ads) Ad Strategy (Types of Ads) 00:00 Module 7.3 - Ad Strategy (Ad Experience) Ad Strategy (Ad Experience) 00:00 Module 8 - Optimising Ads Optimising Ads 00:00 Module 9.1 - Using Your Data for Ads Using Your Data for Ads 00:00 Module 9.2 - 3rd Party Cookies 3rd Party Cookies 00:00 Module 9.3 - Anonymised IDs Anonymised IDs 00:00 Module 10.1 - Programmatic Strategy Programmatic Strategy 00:00 Module 10.2 - Programmatic Strategy Programmatic Strategy 00:00 Module 10.3 - Intro to Ad Inventory Intro to Ad Inventory 00:00 Module 10.4 - Trading Models Trading Models 00:00 Module 10.5 - Header Bidding Header Bidding 00:00

🌿 Unlock the Wonders of Life with 'Biology - A Complete Guide' Online Course! 🧬 Are you fascinated by the intricacies of life, eager to unravel the mysteries of the natural world? Dive into the captivating realm of biology with our comprehensive online course - 'Biology - A Complete Guide.' Whether you're a student striving for academic excellence, a curious mind seeking knowledge, or a professional looking to broaden your understanding, this course is your gateway to a profound exploration of life sciences.   🔍 What's Inside? Explore the Ten Enlightening Modules: Module 1: Introduction to Basic Biology 🌱 Lay the foundation with an overview of the fundamental principles and concepts in biology. Understand the language of life and its basic building blocks. Module 2: Biological Molecules 🧪 Dive into the microscopic world of biological molecules, exploring the essential components that form the basis of life. Uncover the secrets hidden within DNA, RNA, proteins, and more. Module 3: Taxonomy of Organisms 🦠Embark on a journey through the diverse kingdoms of life. Learn the art and science of classifying organisms, understanding their relationships and significance in the grand tapestry of life. Module 4: Cell and Tissue of Organism 🔬 Explore the fundamental unit of life - the cell. Understand cellular structures, functions, and the intricate world of tissues that form the foundation of all living organisms. Module 5: Transport System in Organisms 💨 Investigate the fascinating mechanisms that enable organisms to transport essential substances. From simple diffusion to complex circulatory systems, grasp the intricate network of life's transportation. Module 6: Bioenergetics Unravel the mysteries of energy flow in living organisms. Dive into the principles of metabolism, photosynthesis, and cellular respiration that power the vibrant dance of life. Module 7: Food, Nutrition, and Digestion 🍏 Delve into the science of sustenance. Explore the processes of digestion, absorption, and nutrient utilization, understanding how organisms fuel their life processes. Module 8: Genetics and Evolution 🧬 Peer into the blueprint of life itself. Uncover the secrets of heredity, genetic variation, and the driving force behind the diversity of life - evolution. Module 9: Ecology 🌍 Explore the delicate balance of ecosystems, understanding the interdependence of living organisms with their environment. Grasp the concepts of biodiversity, conservation, and sustainable living. Module 10: Biotechnology 🧫 Step into the future with biotechnology. Discover how scientific advancements are shaping the world, from genetic engineering to the ethical considerations surrounding modern biotech.   🚀 Why Choose 'Biology - A Complete Guide'? 🎓 Expertly Crafted Content: Developed by seasoned biologists and educators. 💻 Convenient Online Learning: Study at your own pace, anytime, anywhere. 📚 Comprehensive Resources: Access a wealth of materials, quizzes, and interactive content. 🌐 Join a Community: Connect with fellow learners, share insights, and enhance your understanding.   🌟 Embark on Your Biology Journey Today! Enroll in 'Biology - A Complete Guide' and Unlock the Secrets of Life! 🌟 Course Curriculum Module 1 Introduction to Basic Biology Introduction to Basic Biology 00:00 Module 2 Biological Molecules Biological Molecules 00:00 Module 3 Taxonomy of Organisms Taxonomy of Organisms 00:00 Module 4 Cell and Tissue of Organism Cell and Tissue of Organism 00:00 Module 5 Transport system in organisms Transport system in organisms 00:00 Module 6 Bioenergetics Bioenergetics 00:00 Module 7 Food, Nutrition and Digestion Food, Nutrition and Digestion 00:00 Module 8 Genetics and Evolution Module 8 Genetics and Evolution 00:00 Module 9 Ecology Ecology 00:00 Module 10 Biotechnology Biotechnology 00:00

Overview With the ever-increasing demand for Job interview in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Job interview may be. Learning about Job interview or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Job interview . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Job interview is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Job interview course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Job interview course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Job interview course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Job interview , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Job interview , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Job interview , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Job interview course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1 How to get the interview.docx How to get the interview.docx 00:00 Module 2 How should I act.docx How should I act.docx 00:00 Module 3 Dos and Don_ts.docx Dos and Don_ts.docx 00:00 Module 4 Relevant questions for Interviewer and Interviewee.docx Relevant questions for Interviewer and Interviewee.docx 00:00