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17777 Teaching courses in Broxburn delivered On Demand

Timeless Beauty: ANTI-AGEING & BLEMISH Care

5.0(5)

By Online Training Academy

In today's modern world, timeless beauty and anti-ageing care have become more than just cosmetic enhancements-they're essential aspects of personal care and professional grooming. Learning about anti-ageing and blemish care is crucial because it equips you with the skills to maintain flawless, youthful skin, which is highly valued in both personal and professional settings. By mastering these techniques, you'll enhance your daily life by boosting confidence and self-esteem. Professionally, possessing expertise in beauty treatments opens doors to lucrative job opportunities in the UK's thriving beauty industry. Salaries can range significantly, with skilled practitioners commanding competitive earnings. The demand for skincare specialists is on the rise, as people increasingly prioritize appearance and self-care, with the sector growing steadily by double-digit percentages annually. Enrolling in this course not only enriches your beauty regimen but also prepares you for a promising career in an expanding field where your expertise in beauty will be highly sought after and valued. Key Features: CPD Certified Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Anti-Ageing and Blemish Care Module 02: Cleansing for Flawless Skin Module 03: Makeup and Skincare Module 04: Moisturising for Ageless Skin Module 05: Serums and Their Benefits Module 06: Achieving Spot-Free Skin Module 07: Eye Care for Timeless Beauty Module 08: Masks, Facials, and Weekly Rehab Module 09: The Bare Minimum Routine Module 10: Advanced Techniques and Additional Considerations Learning Outcomes: Attain a profound understanding of anti-ageing and blemish care essentials. Master the art of flawless skin through effective cleansing practices. Discover the symbiotic relationship between makeup and skincare for enchanting beauty. Nourish your skin to perfection with moisturising techniques for age-defying results. Unleash the power of serums, harnessing their benefits for radiant skin. Achieve spot-free perfection through dedicated skincare routines for blemish-free confidence. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Timeless Beauty: ANTI-AGEING & BLEMISH Care course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Timeless Beauty: ANTI-AGEING & BLEMISH Care. Moreover, this course is ideal for: Individuals aspiring to defy time and embrace ageless beauty. Beauty enthusiasts seeking the artistry behind flawless skin techniques. Those keen on enhancing their skincare regimen for optimal results. Anyone desiring to unlock the secrets of captivating eye care. Individuals yearning to elevate their self-care routine with advanced techniques. Requirements There are no requirements needed to enrol into this Timeless Beauty: ANTI-AGEING & BLEMISH Care course. We welcome individuals from all backgrounds and levels of experience to enrol into this Timeless Beauty: ANTI-AGEING & BLEMISH Care course. Career path After finishing this Timeless Beauty course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Timeless Beauty are: Beauty Therapist - £18K to 25K/year. Skincare Specialist - £20K to 30K/year. Cosmetic Sales Representative - £18K to 25K/year. Beauty Advisor - £17K to 23K/year. Spa Manager - £25K to 35K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Timeless Beauty: ANTI-AGEING & BLEMISH Care
Delivered Online On Demand3 hours 18 minutes
£10

Supervisor Training Course

5.0(5)

By Online Training Academy

Are you ready to step into a supervisory role or enhance your existing skills? Our comprehensive Supervisor Training course is designed to equip you with the knowledge and tools necessary to excel in any supervisory position. Whether you're a new supervisor or looking to refine your leadership abilities, this course will provide you with the essential skills to manage teams effectively, communicate efficiently, and handle the challenges of supervision with confidence. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Supervisor Training curriculum, learners will gain essential skills to effectively manage and lead teams. They will understand the important role of supervision and develop crucial communication skills needed to convey ideas clearly and build strong relationships with employees. The training covers effective methods for managing and guiding employees, including recruitment and dismissal processes. Learners will also learn strategies for handling conflicts that may arise in the workplace, promoting a harmonious work environment. Additionally, they will be trained in cybersecurity practices, ensuring they understand how to protect company and employee data. This curriculum provides interactive training tailored for new supervisors, equipping them with practical knowledge and tools to succeed in their roles and contribute positively to organizational growth and success. Course Curriculum Module 01: Fundamentals of Supervisor Training Module 02: Understanding the Role of Supervision Module 03: Essential Skills in Supervision Module 04: Communication Skill Development Module 05: Employee Management Module 06: Recruitment and Dismissal Module 07: Conflict Management Module 08: Interactive Training for New Supervisors Module 09: Cybersecurity for Employees Learning Outcomes: Understand fundamentals of supervision and its importance in organizations. Develop essential communication skills for effective supervisory roles. Manage employee performance and conduct recruitment and dismissal procedures confidently. Resolve conflicts in the workplace using effective conflict management strategies. Equip new supervisors with interactive training techniques for successful onboarding. Implement cybersecurity practices to ensure employee data protection and organizational security. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? New supervisors seeking foundational skills in management and leadership. Experienced employees transitioning into supervisory roles for career advancement. HR professionals involved in recruitment, employee management, and conflict resolution. Managers aiming to enhance their communication and supervision skills. Individuals interested in understanding the responsibilities of a supervisor. Career path Operations Supervisor Team Leader Shift Manager HR Supervisor Department Manager Office Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Supervisor Training Course
Delivered Online On Demand2 hours 12 minutes
£10

Level 2 Beauty Therapy

5.0(5)

By Online Training Academy

Step into the enchanting world of Beauty Therapy, where the artistry of transformation meets the science of rejuvenation. Uncover the magic within each module as you embark on a journey through the fundamentals, laying the groundwork for an exquisite mastery. Dive into the intricate world of skin analysis and facial treatments, where every touch is a brushstroke painting a canvas of radiant beauty. Harness the secrets of makeup artistry, turning faces into captivating stories, each one uniquely told. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Explore the delicate dance of nail care and the elegance of manicure-pedicure techniques, bringing sophistication to fingertips. Journey into the realm of hair care and styling, discovering the alchemy of tresses that define personal beauty. Conclude with the finesse of hair removal and body treatments, mastering the art of pampering. This isn't just a course; it's a transformative experience that unveils the artist within you, creating a narrative of beauty, confidence, and self-expression. Join us on this odyssey where each module is a brushstroke, and your canvas is a world of boundless beauty. Course Curriculum Module 01: Essential Beauty Mastery Module 02: Luminous Skin: Analysis and Facial Elegance Module 03: Cosmic Canvas: Mastering Makeup Artistry Module 04: Elegance at Your Fingertips: Nail Care Extravaganza Module 05: Tress Tales: Hair Care and Styling Odyssey Module 06: Silken Essence: Hair Removal and Body Bliss Learning Outcomes: Master the foundational principles shaping the artistry of Beauty Therapy. Analyze and enhance skin health through advanced facial treatments and analysis. Acquire expertise in makeup artistry for versatile and personalized cosmetic applications. Perfect nail care and manicure-pedicure techniques for aesthetic hand and foot treatments. Explore hair care and styling techniques, mastering the craft of hair transformations. Develop proficiency in hair removal and body treatments, offering comprehensive beauty services. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring beauty therapists seeking a comprehensive foundation in beauty techniques. Makeup enthusiasts aiming to elevate their skills in professional makeup artistry. Individuals with a passion for nail care and grooming techniques. Hairstylists looking to expand their repertoire with advanced hair care and styling. Skincare specialists interested in broadening their expertise to include body treatments. Career path Beauty Therapist Makeup Artist Nail Technician Hair Stylist Skincare Specialist Beauty Salon Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Beauty Therapy
Delivered Online On Demand1 hour 54 minutes
£10

Learn Quran Online

By Dawood

Learn Quran Academy Online in UK Learn Quraan With Tajweed Online

Learn Quran Online
Delivered Online On Demand30 minutes
FREE

Close Protection Certificate

4.5(3)

By Studyhub UK

Introducing the Close Protection Certificate, a comprehensive program tailored to equip you with the skills and knowledge required for close protection work in the UK. In an ever-evolving world, security is paramount, and our course is your gateway to a fulfilling career in close protection services. Begin your journey with an in-depth exploration of Close Protection fundamentals, followed by insights into the dynamics of a Protection Team. You'll meticulously guide through the planning process and focus on Threat Assessment, a critical aspect of the field. The course continues with honing your skills in Vehicle Drills and offers insights into Route Selection and Reconnaissance. Finally, ensure you are well-versed in the legislation that governs Close Protection in the UK. Learning Outcomes: Develop a solid foundation in Close Protection principles and practices. Gain expertise in threat assessment and security planning. Master the intricacies of vehicle drills and route selection. Understand the legal framework surrounding Close Protection in the UK. Be prepared for close protection work with top-notch training. Why buy this Close Protection Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Close Protection Certificate there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Close Protection Certificate for? Aspiring close protection professionals. Security personnel seeking specialization. Individuals interested in a challenging security career. Those aiming to enhance their skill set in the field. Anyone looking to enter this industry. Prerequisites This Close Protection Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Close Protection Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Close Protection Officer: £25,000 - £60,000 per annum Security Consultant: £30,000 - £70,000 per annum Private Security Contractor: £35,000 - £80,000 per annum Security Team Leader: £40,000 - £90,000 per annum Security Manager: £45,000 - £100,000 per annum Security Director: £50,000 - £120,000 per annum Course Curriculum Module 01: Introduction to Close Protection Introduction to Close Protection 00:15:00 Module 02: The Close Protection Team The Close Protection Team 00:22:00 Module 04: Threat Assessment The Planning 00:30:00 Module 03: The Planning Threat Assessment 00:24:00 Module 05: Vehicle Drills: Embus and Debus Vehicle Drills: Embus and Debus 00:36:00 Module 06: Route Selection and Reconnaissance Route Selection and Reconnaissance 00:16:00 Module 07: Legislation Regarding Close Protection Legislation Regarding Close Protection 00:19:00 Assignment Assignment - Close Protection Certificate 00:00:00

Close Protection Certificate
Delivered Online On Demand2 hours 42 minutes
£10.99

Makeup Artist, Nail Technician and Hairdressing Course for Beauty Salon

4.7(160)

By Janets

Learning Outcomes Learn how to apply makeup on girls and guys Enrich your knowledge of making tools and beauty products Develop the skills required for manicures and pedicures Build the expertise to give different types of haircuts Learn to identify the right hairstyle for different face shapes Enrich your knowledge about health and safety in the hairdressing Description The beauty industry allows you to be creative, earn well, work on your own time and become your own boss. Therefore, it has become a lucrative industry. If you want to become a part of this promising sector start your training with the Makeup Artist, Nail Technician And Hairdressing Course. It will assist you in grasping a wide range of skills in one place.  In this comprehensive course, you will get the chance to develop a bunch of beauty skills. The course will teach you tips and tricks to create beautiful makeup looks. You will be able to build advanced makeup skills in no time. In addition, the course will deliver detailed lessons on manicures and pedicures. Also, you will get the chance to learn about different hairstyles. The course will teach you how to choose the right haircut for different shapes of faces. At the end of this course, you will be able to secure valuable skill sets and a CPD-accredited certificate of achievement. This certificate of achievement will boost your career in the relevant field. Join now! Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment At the end of the course, some assessment questions will be provided. In order to pass this exam, you must score at least 60%. When you submit the assessment, our team will examine it and deliver you feedback.  Career path This course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as Makeup Artist Beautician Beauty Salon Owner Nail Technician Hairdresser Course Content Makeup Professional Makeup and Beauty Tips Manicure Pedicure Hairdressing Hairstyling

Makeup Artist, Nail Technician and Hairdressing Course for Beauty Salon
Delivered Online On Demand26 hours
£9.99

Beauty Skincare Course

By Training Tale

Do you want to work as a Skin Analyst (Skincare)? Understand Skin Analysis (Skincare) and become a Professional Beauty Therapist with this exclusive Beauty Skincare course. Through this Beauty Skincare course, you will learn the technique of Skin Analysis (Skincare). This Beauty Skincare course will provide you in-depth knowledge about the beauty therapy Skin Analysis, as well as the skills that are much needed in beauty therapy. As Skin Analysis (Beauty Therapy) involves cosmetic treatments and their proper application to protect the skin, students will be given detailed information about the skin, its types, and so on. They will also be able to become familiar with various skin types. Skin Analysis is required to become an effective beauty therapist; thus, in this Beauty Skincare course, you will learn about the Introduction to the Skin, different layers and types of skin, Skin Analysis, and consultation and analysis procedure. Furthermore, this Beauty Skincare course is also beneficial for individuals who want to keep a complete check on their beauty. Learning Outcomes After completing this Beauty Skincare course, learner will be able to: Gain a thorough understanding of the skin anatomy Have a solid understanding skin nutrients Understand skin care for various skin types Understand skin care for people of different ethnicities Know how to reduce the effects of ageing Understand examined hair removal Understand diagnosis of skin disease Understand basic information of eczema Understand disorders of keratinization and papulosquamous skin Recognise skin infections Know how to treat skin that is prone to acne Understand seasonal skincare Understand the sun's effects and treatments Why Choose Beauty Skincare Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Beauty Skincare course. 24/7 support via live chat, phone call or email. [ Note: Free PDF certificate as soon as completing the Beauty Skincare course] Course Curriculum ** Beauty Skincare ** Module 1: An Overview of The Skin Anatomy Module 2: Understand Skin Nutrients Module 3: Understand Skin Care for Various Skin Types Module 4: Skin Care for People of Different Ethnicities Module 5: Reducing the Effects of Ageing Module 6: Examined Hair Removal Module 7: Understand Diagnosis of Skin Disease Module 8: Basic Information of Eczema Module 9: Disorders of Keratinization and Papulosquamous Skin Module 10: Recognise Skin Infections Module 11: Learn How to Treat Skin That Is Prone to Acne Module 12: Understand Seasonal Skincare Module 13: The Sun's Effects and Treatments Assessment Method After completing each module of the Beauty Skincare Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Beauty Skincare course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone interested in learning about Beauty Skincare or working in Beauty Skincare related jobs. Requirements Students who intend to enrol in this Beauty Skincare course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Beauty Skincare course, you may be able to pursue a variety of promising career opportunities in the Beauty-Skincare related sector.

Beauty Skincare Course
Delivered Online On Demand7 hours
£12

Skincare : Beauty Skincare

By Training Tale

Do you want to work as a Skin Analyst (Skincare)? Understand Skin Analysis (Skincare) and become a Professional Beauty Therapist with this exclusive Beauty Skincare course. Through this Beauty Skincare course, you will learn the technique of Skin Analysis (Skincare). This Beauty Skincare course will provide you in-depth knowledge about the beauty therapy Skin Analysis, as well as the skills that are much needed in beauty therapy. As Skin Analysis (Beauty Therapy) involves cosmetic treatments and their proper application to protect the skin, students will be given detailed information about the skin, its types, and so on. They will also be able to become familiar with various skin types. Skin Analysis is required to become an effective beauty therapist; thus, in this Beauty Skincare course, you will learn about the Introduction to the Skin, different layers and types of skin, Skin Analysis, and consultation and analysis procedure. Furthermore, this Beauty Skincare course is also beneficial for individuals who want to keep a complete check on their beauty. Learning Outcomes After completing this Beauty Skincare course, learner will be able to: Gain a thorough understanding of the skin anatomy Have a solid understanding skin nutrients Understand skin care for various skin types Understand skin care for people of different ethnicities Know how to reduce the effects of ageing Understand examined hair removal Understand diagnosis of skin disease Understand basic information of eczema Understand disorders of keratinization and papulosquamous skin Recognise skin infections Know how to treat skin that is prone to acne Understand seasonal skincare Understand the sun's effects and treatments Why Choose Beauty Skincare Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Beauty Skincare course. 24/7 support via live chat, phone call or email. [ Note: Free PDF certificate will provide as soon as completing the Beauty Skincare course] Course Curriculum ** Skincare : Beauty Skincare ** Module 1: An Overview of The Skin Anatomy Module 2: Understand Skin Nutrients Module 3: Understand Skin Care for Various Skin Types Module 4: Skin Care for People of Different Ethnicities Module 5: Reducing the Effects of Ageing Module 6: Examined Hair Removal Module 7: Understand Diagnosis of Skin Disease Module 8: Basic Information of Eczema Module 9: Disorders of Keratinization and Papulosquamous Skin Module 10: Recognise Skin Infections Module 11: Learn How to Treat Skin That Is Prone to Acne Module 12: Understand Seasonal Skincare Module 13: The Sun's Effects and Treatments Assessment Method After completing each module of the Beauty Skincare Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Beauty Skincare course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone interested in learning about Beauty Skincare or working in Beauty Skin care related jobs. Requirements There are no specific requirements for this Skincare : Beauty Skincare course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Beauty Skincare course, you may be able to pursue a variety of promising career opportunities in the Beauty-Skincare related sector.

Skincare : Beauty Skincare
Delivered Online On Demand10 hours
£12

Beauty Skincare and Disease Awareness Course

By One Education

Looking great isn’t just about what you put on your skin – it’s about understanding what’s happening beneath it. This Beauty Skincare and Disease Awareness Course dives into the science behind skincare while shedding light on conditions that affect skin health. Whether it’s learning how ageing influences the skin’s texture or understanding how certain diseases impact complexion, this course blends beauty with biological awareness in a way that’s both informative and surprisingly fascinating. From common skin concerns to signs of more serious conditions, you'll explore the building blocks of healthy skin while also gaining awareness of potential warning signs. It’s perfect for anyone with a passion for skincare who wants to deepen their knowledge beyond beauty trends and product labels. So, if pores, peptides, and pigmentation spark your interest — you’re in the right place. This course may not give you a magic serum, but it will certainly leave you feeling wiser about what your skin’s really trying to say. By the end of this course, you will have learned: How to identify different skin types and the best skincare routine for each. The importance of skin nutrients and how they affect your skin. The common causes of skin disease and how to diagnose them. The best remedies for acne-prone skin and reducing the effects of ageing. Why People Love And Enrol From One Education Eligibility for a CPD-accredited certificate on successful completion of this course Learning materials of our course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to this course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Method of Assessment To successfully complete this course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the Beauty Skincare course exam, you will be able to apply for a CPD-accredited certificate. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Accredited Course is ideal for Anyone interested in learning more about skincare and taking better care of their skin. Beauty enthusiasts who want to turn their passion into a career. Skincare professionals who want to expand their knowledge and skills. Anyone looking to start their own skincare business. Requirements There are no specific prerequisites to enrol in this Course. Anyone and everyone can take this course. This course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and to be over the age of 16. Career path Training offered by the Accredited Course can be applied to a range of roles, but would particularly enhance the following careers: Beauty Therapist - Average salary £18k-£24k per year Dermatologist - Average salary £40k-£85k per year Esthetician - Average salary £18k-£27k per year Beauty Blogger/Vlogger - Average salary £18k-£25k per year Cosmetic Scientist - Average salary £28k-£35k per year

Beauty Skincare and Disease Awareness Course
Delivered Online On Demand5 hours
£12

Certificate in Contact Center Training

4.3(43)

By John Academy

Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Certificate in Contact Center Training
Delivered Online On Demand4 hours 25 minutes
£11.99