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17510 Teaching courses in Aldershot delivered On Demand

Call Center Manager Training

By Online Training Academy

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Center Manager Training
Delivered Online On Demand2 hours 18 minutes
£12

Market Strategist - Strategic Marketing Planning Course

By Compliance Central

Are you looking to enhance your Market Strategist skills? If yes, then you have come to the right place. Our comprehensive course on Market Strategist will assist you in producing the best possible outcome by mastering the Market Strategist skills. The Market Strategist course is for those who want to be successful. In the Market Strategist course, you will learn the essential knowledge needed to become well versed in Market Strategist. Our Market Strategist course starts with the basics of Market Strategist and gradually progresses towards advanced topics. Therefore, each lesson of this Market Strategist course is intuitive and easy to understand. Market Strategist Curriculum Breakdown of the Market Strategist Course Course Outline: Welcome Strategic Outline: Where are we now? Strategic Outline: Where do we want to be? Its time to Go to Market Ensure success Why would you choose the Market Strategist course from Compliance Central: Lifetime access to Market Strategist course materials Full tutor support is available from Monday to Friday with the Market Strategist course Learn Market Strategist skills at your own pace from the comfort of your home Gain a complete understanding of Market Strategist course Accessible, informative Market Strategist learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Market Strategist Study Market Strategist in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Market Strategist Course CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Market Strategist course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Market Strategist. It is also great for professionals who are already working in Market Strategist and want to get promoted at work. Requirements To enrol in this Market Strategist course, all you need is a basic understanding of the English Language and an internet connection. Career path Market Research Analyst: £25,000 to £45,000 per year Marketing Manager: £35,000 to £60,000 per year Brand Manager: £30,000 to £50,000 per year Product Manager: £35,000 to £65,000 per year Digital Marketing Specialist: £25,000 to £45,000 per year Marketing Consultant: £40,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Market Strategist - Strategic Marketing Planning Course
Delivered Online On Demand1 hour
£12

CRM: Customer Relationship Management with Customer Service Training

By Training Tale

CRM (Customer Relationship Management) Online Do you want to get a comprehensive understanding of Customer Relationship Management? Then you are in the right place. Our CRM Course (Customer Relationship Management), focuses on strategies and tools to optimize interactions with customers. Participants of the CRM Course (Customer Relationship Management) learn to leverage CRM systems, analyse customer data and implement effective communication strategies. The CRM Course (Customer Relationship Management) covers customer retention, acquisition, and satisfaction. Our CRM Course (Customer Relationship Management) also emphasises the role of technology in enhancing relationships. Moreover, the CRM Course (Customer Relationship Management) include CRM implementation, customer segmentation, and the integration of sales. How to do marketing and customer service is also a part of this CRM Course (Customer Relationship Management). Participants of the CRM Course (Customer Relationship Management) will gain practical insights into building long-lasting customer connections. Why Choose the CRM (Customer Relationship Management) Course from Us Self-paced CRM course, access available from anywhere. Easy to understand, high-quality study materials. CRM Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the CRM course. Course Included Main Course: CRM (Customer Relationship Management) Free Courses Course 01: Level 2 Customer Service [ Note: Free PDF certificate as soon as completing the CRM: CRM course] CRM (Customer Relationship Management) Online Training Course Curriculum of CRM Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Assessment Method of CRM After completing each module of the CRM (Customer Relationship Management) Online Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of CRM After completing the MCQ/Assignment assessment for the CRM (Customer Relationship Management) Online Training course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? CRM (Customer Relationship Management) Online Training This CRM: CRM Course (Customer Relationship Management) is designed for anyone who wants to build strong customer relationships and improve their business prospects. Requirements CRM (Customer Relationship Management) Online Training There are no specific requirements for this CRM: CRM course because it does not require any advanced knowledge or skills. Career path CRM (Customer Relationship Management) Online Training Through this CRM: CRM Course (Customer Relationship Management) completion, you can get jobs like: CRM Analyst (£25,000 - £35,000) Manager (£30,000 - £50,000) Customer Service Manager (£25,000 - £50,000) Marketing Manager (£30,000 - £60,000) Sales Manager (£30,000 - £60,000) Certificates Certificate of completion Digital certificate - Included

CRM: Customer Relationship Management with Customer Service Training
Delivered Online On Demand15 hours
£12

Estate Agent Diploma - Course

By Training Tale

Estate Agent: Estate Agent Online Training Do you aspire to become an experienced estate agent? From finding a house to finalising the contract, this estate agent course will cover every step of a sale. The Estate Agent training starts off by covering the fundamentals of estate agents before gradually sharing expertise. You will gain a thorough understanding of estate agent, including important concepts, tactics, and ownership, from this Estate Agent course. Moreover, this estate agent course includes topics like leases, environmental liability, and real estate law. In this estate agent training, information pertaining to investments is also covered. Through our estate agent course, you will learn about trading, finances, and taxes. Enrol in our estate agent training program to help clients find their ideal home! Estate Agent Diploma Course Learning Outcomes After completing this Estate Agent course, learner will be able to: Understand the fundamental knowledge of estate agents. Estate Agent will help to gain a thorough understanding of business planning. Estate Agent describes acquisition of ownership and other rights to property. You will gain a solid understanding of land use control, environmental liability and leases as a Estate Agent. Estate Agent teach you how to make your first real estate investment, determine a good deal and write money-making contracts. Estate Agent helps to understand negotiations, tax and real estate finance. Understand regulation of estate agents. Special Offers of this Estate Agent Course This Estate Agent Course includes a FREE PDF Certificate. Lifetime access to this Estate Agent Course Instant access to this Estate Agent: Estate Agent Course Get FREE Tutor Support from Monday to Friday in this Estate Agent: Estate Agent Course [ Note: Free PDF certificate will provide as soon as completing the Estate Agent course ] Estate Agent: Estate Agent Training Industry Experts Designed this Estate Agent course into 16 detailed modules. Assessment Method of Estate Agent After completing each module of the Estate Agent Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Estate Agent After completing the MCQ/Assignment assessment for this Estate Agent course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Estate Agent: Estate Agent Training This is ideal for anyone looking to start a career as an estate agent or work for an estate agency. There is no experience or previous qualifications required for enrolment on this Estate Agent course. Requirements Estate Agent: Estate Agent Training Students who intend to enrol in this Estate Agent course must meet the following requirements: Estate Agent: Good command of the English language Estate Agent: Must be vivacious and self-driven Estate Agent: Basic computer knowledge Estate Agent: A minimum of 16 years of age is required Career path Estate Agent: Estate Agent Training After completing this Estate Agent course, you will gain in-depth knowledge about real estate, and you will be able to pursue a variety of rewarding career opportunities. Certificates Certificate of completion Digital certificate - Included

Estate Agent Diploma - Course
Delivered Online On Demand8 hours
£12

Estate Agent Online Training

By Training Tale

When people think of buying or selling a property, the first thing that comes to mind is an Estate Agent. They are the guide who assists clients with every aspect of a sale, from property hunting to closing the deal. They also assist clients in finding their dream house, which can be a very rewarding and enjoyable profession. Our Estate Agent Online is designed for anyone interested in becoming an estate agent or working for an estate agency. The course begins with basic Estate Agent knowledge and gradually shares expertise knowledge. This course will provide you with a comprehensive understanding of Estate Agent, including key concepts and strategies. The advanced knowledge you will gain in this Estate Agent Diploma will be extremely valuable and will enable you to establish the meaningful career you have always desired. Learning Outcomes After completing this Estate Agent Online Course, learner will be able to: Understand the fundamental knowledge of estate agents Gain a thorough understanding of business planning Understand acquisition of ownership Understand other rights to property Gain a solid understanding of land use control, environmental liability and leases Understand how to make your first real estate investment Know how to determine a good deal Why Choose this Estate Agent Online Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Online Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Estate Agent Online course. ***Other Benefits of this Estate Agent Online Course: Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Estate Agent Online course] Detailed course curriculum of *** Estate Agent Online *** Module 01: Basic Knowledge of Estate Agents Module 02: Business Planning Module 03: Ownership of Real Estate Module 04: Acquisition of Ownership Module 05: Other Rights to Property Module 06: Land Use Control Module 07: Environmental Liability Module 08: Leases Module 09: Making Your First Real Estate Investment Module 10: How to Determine a Good Deal? Module 11: How to Write Money-Making Contracts Module 12: The Art of the Deal: Negotiations Module 13: How to Sell Your Property Module 14: Tax Module 15: Real Estate Finance Module 16: Regulation of Estate Agents Assessment Method After completing each module of the Estate Agent Online Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Estate Agent Online course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Estate Agent Online course is ideal for anyone looking to start a career as an estate agent or work for an estate agency. There is no experience or previous qualifications required for enrolment on this course. Requirements There are no specific requirements for this Estate Agent Online course because it does not require any advanced knowledge or skills. Career path After completing this Estate Agent Online course, you will gain in-depth knowledge about real estate and you will be able to pursue a variety of rewarding career opportunities. Certificates Certificate of completion Digital certificate - Included

Estate Agent Online Training
Delivered Online On Demand8 hours
£12

Estate Agent Course Online

By Training Tale

When people think of buying or selling a property, the first thing that comes to mind is an Estate Agent. They are the guide who assists clients with every aspect of a sale, from property hunting to closing the deal. They also assist clients in finding their dream house, which can be a very rewarding and enjoyable profession. Our Estate Agent Course Online is designed for anyone interested in becoming an estate agent or working for an estate agency. The course begins with basic Estate Agent knowledge and gradually shares expertise knowledge. This course will provide you with a comprehensive understanding of Estate Agent, including key concepts and strategies. The advanced knowledge you will gain in this Estate Agent Diploma will be extremely valuable and will enable you to establish the meaningful career you have always desired. Learning Outcomes After completing this Estate Agent Course Online Course, learner will be able to: Understand the fundamental knowledge of estate agents Gain a thorough understanding of business planning Understand acquisition of ownership Understand other rights to property Gain a solid understanding of land use control, environmental liability and leases Understand how to make your first real estate investment Know how to determine a good deal Why Choose Estate Agent Course Online from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course Online developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. ***Other Benefits of this Estate Agent Course Online Course: Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Estate Agent Course Online course] Detailed course curriculum *** Estate Agent Course Online *** Module 01: Basic Knowledge of Estate Agents Module 02: Business Planning Module 03: Ownership of Real Estate Module 04: Acquisition of Ownership Module 05: Other Rights to Property Module 06: Land Use Control Module 07: Environmental Liability Module 08: Leases Module 09: Making Your First Real Estate Investment Module 10: How to Determine a Good Deal? Module 11: How to Write Money-Making Contracts Module 12: The Art of the Deal: Negotiations Module 13: How to Sell Your Property Module 14: Tax Module 15: Real Estate Finance Module 16: Regulation of Estate Agents Assessment Method After completing each module of the Estate Agent Course Online Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Estate Agent Course Online course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Estate Agent Course Online is ideal for anyone looking to start a career as an estate agent or work for an estate agency. There is no experience or previous qualifications required for enrolment on this Estate Agent Course Online course. Requirements There are no specific requirements for this Estate Agent Course Online because it does not require any advanced knowledge or skills. Career path After completing this Estate Agent Course Online course, you will gain in-depth knowledge about real estate and you will be able to pursue a variety of rewarding career opportunities Certificates Certificate of completion Digital certificate - Included

Estate Agent Course Online
Delivered Online On Demand8 hours
£12

Proofreading & Copyediting

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Proofreading & Copyediting
Delivered Online On Demand1 hour
£12

Drugs and Alcohol Awareness Training - Online Certification

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Drugs and Alcohol Awareness Training - Online Certification
Delivered Online On Demand1 hour
£12

Proofreading & Copyediting

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Proofreading & Copyediting
Delivered Online On Demand1 hour
£12

Level 5 Proofreading & Copy Editing (Creative Writing) - CPD Certified

By Wise Campus

Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing Do you want to learn more about Level 5 Proofreading & Copy Editing or do you want to start working in this industry? The most crucial topics are covered in Level 5 Proofreading & Copy Editing, so that you may put your newfound knowledge to use. An overview of proofreading is provided in this Level 5 Proofreading & Copy Editing course. The Level 5 Proofreading & Copy Editing course will provide you a great opportunity to improve your spelling and grammar. Also, you will learn many proofreading techniques from this Level 5 Proofreading & Copy Editing. As a result, you will also be familiar with copy editing and its various aspects, including accuracy, language, and legality. The Level 5 Proofreading & Copy Editing Course will most notably aid in your professional development. You will be well-prepared for success in your Proofreading & Copy Editing career after completing this Level 5 Proofreading & Copy Editing course. So, enrol as soon as possible in this Level 5 Proofreading & Copy Editing. Learning outcome of Level 5 Proofreading & Copy Editing Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing give you a brief Overview of Proofreading By using Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing, you will learn how to verify your grammar and spelling. Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing will make you prepare for different Proofreading types. Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing will teach you about many sorts of copy editing. Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing will help you for Career Development. Main Course: Level 5 Proofreading & Copy Editing Free Courses are including with this Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing Course Along with The Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course, We Offer a free Creative Writing Course Along with The Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course, We Offer a free Admin, secretarial & PA Training Along with The Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course, We Offer a free Report Writing Course Special Offers of this Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing Course This Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course includes a FREE PDF Certificate. Lifetime access to this Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course Instant access to this Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course Get FREE Tutor Support to this Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course Level 5 Proofreading & Copy Editing You will become an expert at identifying issues by learning how to scan printed and digital texts on a range of subjects in Level 5 Proofreading & Copy Editing. You will learn how to apply effective editing tools in Level 5 Proofreading & Copy Editing, such as checking content for grammatical, punctuation, and spelling mistakes. Basic formatting is also briefly discussed in Level 5 Proofreading & Copy Editing. Who is this course for? Level 5 Proofreading & Copy Editing Anyone who wants to enhance their knowledge and skills can enrol in this Level 5 Proofreading & Copy Editing course, including students, recent graduates, and job seekers. Requirements Level 5 Proofreading & Copy Editing To enrol in this Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course, students must fulfil: To join in our Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Training Course, you must have a strong command of the English language. To successfully complete our Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Training Course, you must be vivacious and self driven. To complete our Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Training Course, you must have a basic understanding of computers. Career path Level 5 Proofreading & Copy Editing You can utilise our Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing course to help you land the position in the job you desire.

Level 5 Proofreading & Copy Editing (Creative Writing) - CPD Certified
Delivered Online On Demand1 hour 36 minutes
£12