12650 Teaching & Training courses

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Know Your Customer (KYC) at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Know Your Customer (KYC) at QLS Level 3 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Know Your Customer (KYC) at QLS Level 3 course. Due to Know Your Customer (KYC) at QLS Level 3's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Know Your Customer (KYC) at QLS Level 3 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Know Your Customer (KYC) at QLS Level 3 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Know Your Customer (KYC) at QLS Level 3 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Know Your Customer (KYC) at QLS Level 3 course. This Know Your Customer (KYC) at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Know Your Customer (KYC) at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Know Your Customer (KYC) at QLS Level 3 course: Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03- AML (Anti-Money Laundering) Module 04- KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05- Regulations to be Complied by Industries Module 06- Methods for carrying out KYC and AML and the Future of KYC Compliance Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Know Your Customer (KYC) at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Know Your Customer (KYC) at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Know Your Customer (KYC) at QLS Level 3 No prior background or expertise is required. Career path The Know Your Customer (KYC) at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Know Your Customer (KYC) at QLS Level 3 Hard copy certificate - Included After successfully completing the Diploma in Know Your Customer (KYC) at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Level 3 Diploma in Email Marketing at QLS Are you ready to embark on a dynamic career path with endless opportunities? The demand for skilled Email Marketers is skyrocketing, and QLS is here to equip you with the essential knowledge and expertise through our comprehensive Level 3 Diploma in Email Marketing. With a curriculum comprising 11 carefully crafted modules, this course is your key to success in the fast-paced realm of email marketing. This Email Marketing at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! This Certificate in Email Marketing at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Email Marketing at QLS Level 3 Course? Email Marketing FREE certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS Get instant access to this Email Marketing Training course. Learn Email Marketing from anywhere in the world Email Marketing Training is affordable and simple to understand Email Marketing Training is an entirely online, interactive lesson with voiceover audio Lifetime access to the Email Marketing Training course materials Email Marketing Training comes with 24/7 tutor support Free assessments available with Email Marketing Training Get a free student ID card! (£10 postal charge will be applicable for international delivery) with Email Marketing Training Level 3 Diploma in Email Marketing at QLS *** Course Curriculum of Email Marketing*** Here is the curriculum breakdown of the Email Marketing at QLS Level 3 course: Module 01: Introduction Module 02: Entrepreneur Mindset Masterclass How to Start and Grow an Email List Module 03: Creating Email Lists Module 04: Email Automation Module 05: Email Copywriting Module 06: Email Deliverability Module 07: The Concepts of Email Marketing Module 08: Using Capture Pages and Funnels for Leads Module 09: Conclusion Assessment Process of Level 3 Diploma in Email Marketing at QLS You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Email Marketing at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 3 Diploma in Email Marketing at QLS This Email Marketing at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Level 3 Diploma in Email Marketing at QLS No prior background or expertise is required to enrol in this Email Marketing. Career path Level 3 Diploma in Email Marketing at QLS The Email Marketing at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in Email Marketing at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Email Marketing at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

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Workshop to help creative writers perfect their dialogue.

Personal Development Training is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Personal Development Training and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 02 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Self awareness breeds CONFIDENCE and self-esteem YOO Promo 00:02:00 Introduction to the Yoo Course 00:05:00 How the Course works 00:03:00 Advice from ancient Greece - Know Thyself! 00:04:00 Jung's main psychological types 00:06:00 It's your preference - in colour! 00:03:00 More about the colourful behavioural model 00:06:00 You on a bad day (The Dark Side) 00:04:00 What people say about you when you're not there 00:06:00 Owning your weaknesses 00:07:00 Confidence building is a journey - not an event 00:05:00 Reading and connecting with others for the best RELATIONSHIPS How a new relationship develops 00:03:00 How to understand and build Rapport 00:04:00 The remaining 3 'R's of relationship development 00:04:00 Reading body language, vocal tone and content 00:06:00 Communicating with the four main personality types 00:05:00 The 5 love languages for understanding those close to you 00:04:00 The top 5 relationship tips 00:06:00 Some relationship hacks and shortcuts - use with care! 00:06:00 Emotional intelligence builds resilience and helps us through life's CHANGES Understanding Emotional Intelligence 00:05:00 Recognising, expressing and regulating emotions 00:05:00 What is within your power? 00:06:00 Choices: Wisdom from a whining dog 00:05:00 A personal lesson in mental and emotional resilience 00:05:00 Nine hundred and fifty three; the most important number ever 00:04:00 Telling yourself a different story 00:07:00

Overview The Complete Train the Trainer Bootcamp (Part 3): All Levels Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this The Complete Train the Trainer Bootcamp (Part 3): All Levels Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Introduction And Welcome To Manage Trainees 00:04:00 Answer Any Question Answer Any Question Intro 00:12:00 Invite Questions 00:08:00 Paraphrase Questions 00:19:00 Handle The Question Part 1 00:16:00 Handle The Question Part 2 00:10:00 Conclude The Question 00:15:00 Manage Distraction Manage Distractions - Intro 00:05:00 Stop Interruptions 00:19:00 Stop Interruptions Activity Feedback 00:04:00 Handle Negativity Activity Feedback 00:03:00 Handle Negativity Activity Feedback 00:03:00 Manage Inattention 00:19:00 Show It Was Worthwhile Administer An End Of Day Review 00:20:00 Remind Them What They Got 00:07:00 Address Outstanding Questions 00:09:00 Ensure Individual Success Ensure Individual Success Intro 00:08:00 Tutor Benchmark Candidates 00:10:00 Assign An Independant Assessment 00:18:00 Part With Warm Words 00:10:00 Manage Trainees Assessment Manage Trainees Assessment 00:02:00 Manage Assessment Practice 00:09:00 Prepare An Irresistible Training Update Your Lesson Plans And Practice Your Scripts 00:19:00 Prepare The Day Of Training 00:08:00

Overview The Art of Persuasive Communication Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this The Art of Persuasive Communication Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 1: Introduction Welcome & Course Overview 00:03:00 Section 2: Lessons on Persuasive Communication Moving from an Informative to Persuasive Message 00:04:00 Tailoring Your Message to Specific Listeners 00:04:00 Increasing Your Identification with Listeners 00:06:00 Your Credibility as a Speaker (Ethos) 00:03:00 How to Communicating Your Competence 00:06:00 How to Communicate Your Character 00:03:00 How to Communicate Your Goodwill 00:04:00 Appealing to Listeners' Emotions (Pathos) 00:02:00 How to Tell Stories to Appeal to Listeners' Emotions 00:06:00 How to Use Creative Language to Add Impact 00:07:00 How to Use Your Emotions: Emotional Contagion 00:03:00 Appealing to Listeners' Minds (Logos) 00:02:00 Practical Ways to Appeal to Listeners' Minds 00:08:00 How to Design Your Overall Message for Maximum Persuasion 00:06:00 How to Hook Your Listeners 00:04:00 How to Show Listeners the Real Problem that Needs to be Fixed 00:04:00 How to Explain Your Solution Clearly 00:05:00 How to Help Listeners Visualize the Benefits of Your Solution 00:05:00 How to Explain the Potential Downside to Stay Ethical & Maintain Credibility 00:05:00 How to Make Your 'Ask' the Easy Way 00:07:00 Putting it All Into Practice (Application, Review, and Template Walk-Through) 00:07:00 Wrap Up & Next Steps 00:01:00 Assignment Assignment - The Art of Persuasive Communication 00:00:00

Overview Step-by-Step Guide to Building a Unique Competitive Advantage for Your Business Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Step-by-Step Guide to Building a Unique Competitive Advantage for Your Business Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Step-by-Step Guide to Building a Unique Competitive Advantage for Your Business Lesson 01: Unique Competitive Advantage Explained 00:05:00 Lesson 02: Unique Competitive Advantage - Company Examples 00:03:00 Lesson 03: How to Determine Your Unique Competitive Advantage 00:01:00 Lesson 04: Step 1 - Evaluate Your Strengths 00:02:00 Lesson 05: Step 2 - Evaluate Your Competitive Landscape 00:03:00 Lesson 06: Step 3 - Identify Your Unique Competitive Advantage 00:04:00 Lesson 07: Step 4 - Test Your Unique Competitive Advantage 00:02:00 Lesson 08: Common Mistakes 00:02:00 Lesson 09: Workshop - Unique Competitive Advantage In Action 00:03:00 Resource - Step-by-Step Guide to Building a Unique Competitive Advantage for Your Business 00:00:00

Overview Python Programming for Kids and Beginners Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Python Programming for Kids and Beginners Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Introduction to the Course Introduction 00:02:00 Course Curriculum 00:03:00 How to Get Pre-Requisites 00:02:00 Getting started on Windows, Linux or MacOs 00:02:00 How to ask Great Questions 00:02:00 Section 02: Setting up Local Coding Environment What is Python 00:02:00 Installing Python step by step 00:05:00 Setting up Pycharm for project 00:04:00 Installing Pycharm IDE (Code Editor) 00:08:00 Creating Python .py files 00:03:00 Hello World program 00:03:00 Section 03: Drawing with Python - Level 1 Introduction to turtle 00:03:00 Let's make a turtle 00:05:00 Move your turtle 00:03:00 Create triangle 00:05:00 Create square 00:04:00 Assessment 1 00:01:00 Solution for assessment 1 00:02:00 Section 03: Drawing with Python - Level 1 Introduction to variables 00:02:00 Datatypes 00:07:00 What is a variable 00:05:00 Using a variable 00:07:00 Learn Maths with coding 00:05:00 Assessment 2 00:02:00 Solution for assessment 2 00:02:00 Section 05: Logical operators Introduction to operators 00:02:00 How to think logically 00:04:00 Logical operators 00:02:00 AND operator 00:04:00 OR operator 00:02:00 NOT operator 00:05:00 Assessment 3 00:02:00 Solution for assessment 3 00:01:00 Section 06: IF-else Statements If-else Introduction 00:03:00 If statement 00:05:00 If-else statement 00:03:00 Assessment 4 00:01:00 Solution for assessment 4 00:02:00 Section 07: Creating Patterns Creating Patterns 00:03:00 How to Repeat 00:04:00 How a For Loop Works 00:03:00 Let's Experiment 00:03:00 Results 00:02:00 Assessment 5 00:01:00 Solution for Assessment 5 00:01:00 Section 08: Drawing with Python - Level 2 Adding colour 00:02:00 Create circle 00:05:00 Fill Colors on circles 00:03:00 Dots, Pensize 00:03:00 Assessment 6 00:01:00 Solution for assessment 6 00:02:00 Section 09: Project Project overview 00:01:00 Project Source Code Solution 00:02:00

Communication Skills Bundle Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Communication Skills Bundle Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 6 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: It is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Have a passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. **Professional Workplace Communication Skills Diploma** Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 **Negotiation Skills Training** Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:03:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 **Conflict Management Techniques Diploma** Module One: Getting Started Conflict Resolution 00:01:00 Getting Started 00:01:00 Module Two: An Introduction to Conflict Resolution An Introduction 00:04:00 Introduction Case Study 00:01:00 Module Three: The Thomas-Kilmann Instrument C R Styles with TKI 00:04:00 C R Styles with TKI Case Study 00:01:00 Module Four: Creating an Effective Atmosphere Creating an Effective Atmosphere 00:04:00 Creating an Effective Atmosphere Case Study 00:01:00 Module Five: Creating Mutual Understanding Creating a Mutual Understanding 00:03:00 Creating a Mutual Understanding Case Study 00:01:00 Module Six: Focusing on Individual Needs Focusing on Individual & Shared Needs Case Study 00:01:00 Focusing on Individual & Shared Needs Case Study 00:01:00 Module Seven: Getting to the Root Cause Getting to the Root Cause 00:05:00 Getting to the Root Cause Case Study 00:01:00 Module Eight: Generating Options Generating Options 00:03:00 Generating Options Case Study 00:01:00 Module Nine: Building a Solution Building a Solution 00:04:00 Building a Solution Case Study 00:01:00 Module Ten: the Short Version of the Process The Short Version of the Process 00:04:00 The Short Version of the Process Case Study 00:01:00 Module Eleven: Additional Tools Additional Tools 00:03:00 Additional Tools Case Study 00:01:00 Closing 00:01:00 **Managing Difficult Conversation Diploma** Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00