Course Overview Perfection doesn't really exist, so if you keep striving towards perfection, you will always be disappointed. Everybody has imperfections and 'flaws', and it's time we started to embrace them. The Learn the joy of imperfection course will teach you the art of self acceptance to fully embrace your imperfections. It will direct you on the path to self love and self acceptance to help you realise your true worth. You will also be introduced to the eight mindsets of personal contentment to train your brain to develop the self respect you deserve. Through this course, you will start to realise that our flaws and imperfections are what make us unique. Start your journey to self acceptance and self-confidence now, and learn how to truly love yourself as you are. This best selling Learn the joy of imperfection has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Learn the joy of imperfection is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Learn the joy of imperfection is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Learn the joy of imperfection is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Learn the joy of imperfection, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Learn the joy of imperfection will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Learn the joy of imperfection to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Course Overview Learn how to spark new ways of collaborating and thinking by exploring the contents of this Working with Ideas: Toolkit. An organisation or business that never changes or challenges existing processes will never flourish, but you can learn how to spearhead new initiatives and strategies with this intuitive and practical training. By taking part in this definitive Working with Ideas tutorial, you will become skilled in using practical methods to instigate discussions and planning sessions for work-related innovations. Using Lean Six Sigma as a foundation, you will be shown how to bring new ideas into the organisation and promote more open-minded practices. With this capability, you will be able and motivated to inspire and motivate the workforce, allowing you to establish work improvement forums, where today's ideas will be tomorrow's goals. This best selling Working with Ideas: Toolkit has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Working with Ideas: Toolkit is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Working with Ideas: Toolkit is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Working with Ideas: Toolkit is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Working with Ideas: Toolkit, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Working with Ideas: Toolkit will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Working with Ideas: Toolkit to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Boost Your Career By Enrolling In This Debt or Recovery Agent Bundle To Overcome Your Challenges! 5 in 1 Debt or Recovery Agent Bundle Improve your knowledge and enhance your skills to succeed with this Debt or Recovery Agent bundle. This Debt or Recovery Agent bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Debt or Recovery Agent Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Debt Management at QLS Level 5 Course 02: Diploma in UK Tax Accounting Course 03: Anti-Money Laundering (AML) Course 04: Accounting Diploma Course 05: Microsoft Excel - Beginner, Intermediate & Advanced All the courses under this Debt or Recovery Agent bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Debt or Recovery Agent bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Debt or Recovery Agent bundle, you can achieve your dreams and train for your ideal career. This Debt or Recovery Agent bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Debt or Recovery Agent? All-in-one package of 5 premium courses' Debt or Recovery Agent bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support Start your learning journey straightaway! This Debt or Recovery Agent's curriculum has been designed by Debt or Recovery Agent experts with years of Debt or Recovery Agent experience behind them. Assessment Process Once you have completed all the courses in the Debt or Recovery Agent bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - £10 Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
This course delves into the intricate dynamics of consumer behavior within the vibrant domain of tourism and hospitality. It explores the psychology behind consumer choices and equips learners with insights into contemporary trends and adaptive strategies in this industry. This course equips learners with insights into the intricate dynamics of consumer decision-making, theories guiding consumer behavior, and the evolving landscape of consumer trends within tourism and hospitality sectors. By examining adaptive strategies, students gain an understanding of agile business models tailored to meet consumer demands and market shifts. After completing this course, you will be able to: Critically Analyse Consumer Behaviour. Learn Theories of Consumer Behaviour such as: Theory of Reasoned Action. Theory of Planned Behaviour. Motivation-need Theory. Impulse Buying. Analyse Contemporary Trends in Consumer Behaviour in the Tourism and Hospitality Industry. Understand How Tourism and Hospitality Businesses Have Adapted to Changes in Consumer Behaviour. Explore Agile Business Strategies in Tourism and Hospitality. "Consumer Behavior Principles in Tourism and Hospitality" explores how customer choices and preferences impact the industry. It covers consumer psychology, decision-making processes, and market trends shaping service offerings and experiences in tourism and hospitality sectors. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. The Principles of Consumer Behaviour in the Tourism and Hospitality Industry Self-paced pre-recorded learning content on this topic. Consumer Behavior Principles in the tourism and hospitality industry Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. · Hospitality Managers· Tourism Marketing Professionals· Tourism Industry Professionalism· Customer Experience Managers· Customer Experience Enhancement· Hospitality and Tourism Management Strategies· Market Researchers· Strategic Marketing Management Specialization· Marketing Analytics Specialization· International Marketing Specialization Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Embark on a journey to mould the mentors of tomorrow with our 'Train the Trainer Certificate' course, offering a meticulously crafted curriculum, ripe with knowledge and strategies essential for effective training development and delivery. Module topics range from fundamental aspects like 'The Basics of Training' to more nuanced topics such as 'Styles of Training' and 'Developing Training Skills', ensuring a comprehensive exploration into the multifaceted realm of training and development. The course synthesises robust theoretical understanding and strategic practical application, cohesively binding them into a seamless learning experience. Navigating through the intricacies of adult learning becomes an enlightening exploration with Module 02, 'Understanding the Needs of Adult Learners,' providing insight into the unique learning patterns and requirements of adult learners. Alongside this, Module 08 ventures into the realms of 'Coaching and Mentoring Others,' thereby equipping you with the skills to not only disseminate knowledge but to guide and foster the growth of other trainers under your aegis. This course thus becomes an amalgamation of creating, delivering, and perpetuating effective training strategies in various environments. Learning Outcomes Discern and address the distinctive learning requisites of adult participants. Formulate and implement instructive plans after conducting a thorough Training Needs Assessment. Adapt and employ varied training methods to cater to different learning styles and requirements. Proficiently utilise visual aids to enhance training delivery and learner engagement. Cultivate and refine training skills to mentor and foster the growth of emerging trainers. Why buy this Train the Trainer Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Train the Trainer Certificate for? Aspiring trainers seeking a foundational and advanced understanding of training methodologies. Managers and team leaders aiming to enhance their coaching and mentoring capabilities. HR professionals desiring to comprehend and implement effective training strategies within organisations. Individuals aiming to transition into a role that requires facilitative or instructional capabilities. Freelancers who intend to expand their expertise into training and development consultancy. Career path Training Development Manager: £45,000 - £60,000 Corporate Trainer: £30,000 - £45,000 Learning and Development Consultant: £35,000 - £50,000 Instructional Designer: £32,000 - £47,000 Training Coordinator: £23,000 - £35,000 Learning and Development Manager: £40,000 - £55,000 Prerequisites This Train the Trainer Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: The Basics of Training The Basics of Training 00:07:00 Module 02: Understanding the Needs of Adult Learners Understanding the Needs of Adult Learners 00:10:00 Module 03: Using a Training Needs Assessment Using a Training Needs Assessment 00:08:00 Module 04: Building Training Goals and Instructional Plans Building Training Goals and Instructional Plans 00:13:00 Module 05: Choosing and Modifying Training Methods Choosing and Modifying Training Methods 00:09:00 Module 06: Delivering Training and Using Visual Aids Delivering Training and Using Visual Aids 00:10:00 Module 07: Styles of Training Styles of Training 00:09:00 Module 08: Coaching and Mentoring Others Coaching and Mentoring Others 00:14:00 Module 09: Developing Training Skills Developing Training Skills 00:09:00 Module 10: Training Groups Training Groups 00:12:00
Security Guard is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Security Guard and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 4 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Definition and Importance of Security Definition and Importance of Security 00:18:00 Module 02: Career Prospect of Security Guard in the UK Career Prospect of Security Guard in the UK 00:13:00 Module 03: Security Risk Analysis and Risk Reduction Security Risk Analysis and Risk Reduction 00:27:00 Module 04: Physical and Information Security Protection Physical and Information Security Protection 00:38:00 Module 05: Response to Immediate Crisis Response to Immediate Crisis 00:28:00 Module 06: The Use of Technology for Managing SecurityModule 06: The Use of Technology for Managing Security The Use of Technology for Managing Security 00:27:00 Module 07: General Patrol Tactics and Techniques General Patrol Tactics and Techniques 00:27:00 Module 07: General Patrol Tactics and Techniques Public Relations and Traffic Control 00:23:00 Module 09: Violence in the Workplace Violence in the Workplace 00:29:00 Module 10: Laws and Regulations Laws and Regulations 00:31:00
Information and Communication Technology (ICT) is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Information and Communication Technology (ICT) and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 5 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Introduction Introduction 00:06:00 What is ICT? 00:05:00 Hardware and Software 00:08:00 Information Processing Cycle 00:05:00 Software Explained 00:06:00 Human-Computer -Interface 00:07:00 Section 02: Impact of Emerging Technologies Introduction-Impact of Emerging Technology 00:01:00 Artificial intelligence 00:03:00 Biometrics 00:03:00 Vision enhancement 00:02:00 Robotics 00:03:00 Quantum cryptography 00:03:00 Computer-assisted translation 00:02:00 3D and holographic imaging 00:03:00 Virtual reality 00:06:00 Section 03: Types of Input Devices Types of Input Devices - Introduction 00:02:00 Manual input 00:07:00 Pointing devices 00:12:00 Inputting Images Devices 00:08:00 Inputting Sound & Music Devices 00:05:00 Direct input systems 00:07:00 Direct Input systems Part-2 00:05:00 Direct Input Systems Part-3 00:06:00 Direct Input Systems devices. Part-4 00:04:00 Sensors 00:05:00 Section 04: Types of Output Devices Types of Input Devices - Introduction 00:02:00 Monitors 00:06:00 Printers 00:08:00 Plotters 00:03:00 3D Printers 00:04:00 Speakers 00:02:00 Control Devices 00:06:00 Section 05: Storage Devices and Media Types of Storage Devices and Media 00:06:00 Magnetic Media 00:06:00 Optical media 00:10:00 Solid-State media 00:04:00 Backups 00:02:00 Section 06: Networks WHAT IS COMPUTER COMMUNICATION? 00:02:00 What is a computer network? 00:07:00 Types of NETWORK- Local Area Network 00:07:00 Wide Area Network 00:07:00 Bluetooth and WI-FI in Networks 00:07:00 Network Hardware 00:03:00 Network Switch 00:05:00 Network Bridge 00:02:00 Networking Hardware Router 00:05:00 Modem 00:04:00 Network Cables 00:03:00 How to set up a small network? 00:07:00 Section 07: Database What is a Database? 00:03:00 Database File 00:04:00 Database Types 00:09:00 Using Database 00:06:00 Data validation and verification 00:10:00 Section 08: Expert Systems What is an expert system? 00:10:00 Section 09: ICT Applications Applications in Banking: ATM, Electronic Fund Transfer 00:04:00 Applications in Banking: Internet Banking Telephone Banking 00:04:00 Applications in Banking: Cheque Clearing 00:05:00 RETAIL INDUSTRY Applications: POS 00:05:00 Retail: Stock Control 00:04:00 Retail: Automatic Reordering of Stock 00:03:00
Overview Branding Fundamentals for New Business Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Branding Fundamentals for New Business Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01 1.1 Introduction 00:02:00 1.2 Why Do People Buy? 00:05:00 Section 02 2.1 Standout as a Business Owner 00:03:00 2.2. Hybrid Model 00:01:00 2.3. Character Typology 00:04:00 2.4 Ikigai 00:02:00 2.5. BHAG 00:02:00 Section 03 3.1 Values 00:08:00 3.2 Abilities 00:04:00 3.3 Mission 00:08:00 3.4 Vision 00:03:00 3.5 How to Use Mission and Vision 00:03:00 Section 04 4.1. What are Archetypes 00:04:00 4.2. Paradise Archetypes 00:06:00 4.3. Structure Bringer Archetypes 00:07:00 4.4. Connection Seeker Archetypes 00:06:00 4.5. Mark Leaver Archetypes 00:06:00 Section 05 5.1. Importance of Naming 00:06:00 5.2. Basic Naming Approaches 00:05:00 5.3. Special Circumstances on Naming 00:04:00 5.4. Naming for Solopreneurs 00:03:00 5.5. Brand Architecture 00:06:00 Section 06 6.1. The Importance of Storytelling 00:02:00 6.2. How to Write and Use a Brand Story 00:09:00 Section 07 7.1. What is a Visual Identity 00:03:00 7.2. Visual Identity Booklet 00:05:00 7.3. Working with a designer and Final Notes 00:06:00 Resource Resource - Branding Fundamentals for New Business 00:00:00
Environment Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Environment Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 04 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Environment Management Module 01: Environment and Ecology 00:19:00 Module 02: Environmental Issues 00:24:00 Module 03: Environmental Planning 00:20:00 Module 04: Environmental Management System 00:30:00 Module 05: Ecosystem Management 00:27:00 Module 06: Environmental Law and Policy 00:22:00 Module 07: Improving Environmental Performance 00:23:00 Module 08: Environmental Management Audit 00:36:00 Module 09: Situational Environmental Management 00:25:00 Module 10: Review and Performance 00:16:00
Overview Strategic Business Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Strategic Business Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 07 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training: Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Strategic Management Business Introduction to Strategic Management Business 00:45:00 Module 02: Corporate Governance Corporate Governance 00:39:00 Module 03: Industry Analysis Industry Analysis 00:34:00 Module 04: Strategy Formulation Strategy Formulation 00:50:00 Module 05: Strategy Implementation Strategy Implementation 00:47:00 Module 06: Evaluation and Control Evaluation and Control 00:42:00 Module 07: Building a Brand Building a Brand 00:40:00 Module 08: Generating Success from the Customer Relationship Generating Success from the Customer Relationship 00:42:00 Module 09: Social Responsibility and Ethics in Strategic Management Social Responsibility and Ethics in Strategic Management 00:41:00 Module 10: Getting Ready for Business Improvement Getting Ready for Business Improvement 00:36:00