Excel Spreadsheet Training Course Overview Tired of staring at endless rows and columns in frustration? Would you like to transform your data into insights that impress your boss and streamline your work? Then welcome to Excel Spreadsheet Training: Your Journey from Spreadsheet Novice to Spreadsheet Ninja! At the beginning of the Excel Spreadsheet Training course, you will acquire a thorough understanding of the Excel interface, confidently navigating and leveraging its features for efficient spreadsheet management. Besides, you will learn to enter and manipulate various data types, including text, numbers, time, logical values, and graphics, ensuring accurate and diverse information representation. This course will help you increase your productivity as you master Autofill and Speedfil functionalities, streamlining your workflow and saving valuable time during data entry. Additionally, this Excel Spreadsheet Training course will assist you in developing the skills to save files effectively, ensuring data security and accessibility while maintaining a well-organized digital workspace. Expertise in formulas increases Excel efficiency. In this Excel Spreadsheet Training course, you will gain a solid foundation in Formula Basics, understand the mathematical order behind formulas, and confidently create and manipulate them to suit your analytical needs. Furthermore, you will learn the art of copying relative and absolute formulas, facilitating efficient replication of calculations across your spreadsheet. As you move deeper into the Excel Spreadsheet Training course, you will learn the tricks and techniques to manage the sheets efficiently. When you finish the course, you will be introduced to the functions enabling you to harness Excel's full potential for complex data analysis and decision-making. Without any further delay, enrol in the Excel Spreadsheet Training course to make a fast progression in your career. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Excel spreadsheet for Beginner Tour of the Excel screen 00:10:00 Entering Data 00:13:00 Autofill Speedfill 00:09:00 Saving the file 00:02:00 Autosum 00:04:00 Formula Basics 00:11:00 Copying formulas - Relative Formulas 00:04:00 Totals and Averages 00:04:00 Formatting the Spreadsheet 00:07:00 Managing the Sheets 00:06:00 Copying formulas - absolute formulas 00:08:00 Linking the Sheets together 00:06:00 Introduction to Functions 00:05:00
Negotiation Skills Training is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Negotiation Skills Training and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 2 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:03:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00
Duration 2 Days 12 CPD hours This course is intended for This introductory-level course is ideal for project managers, team leaders, and collaboration-focused roles who are already familiar with Jira and are looking to integrate Confluence into their project workflows. Overview Throughout the course you will learn to: Master the fundamentals of Confluence, including understanding its history, navigation, and the distinction between pages and blogs. Gain proficiency in creating, editing, copying, moving, and deleting pages, along with managing file directories and executing advanced editing features. Develop the ability to use and create blueprints and templates, aiding in the standardization and productivity enhancement of your team's work. Understand the collaborative features of Confluence such as sharing links, commenting, mentioning, liking, and watching content to promote a culture of teamwork and collaboration in your organization. Learn how to effectively integrate Confluence with Jira, linking issues and filters, and using auto-links for smoother project management. OPTIONAL: Acquire skills in Confluence administration, including managing notifications and watchers, linking to other applications, customizing the look and feel of your workspace, and creating various types of spaces (public, private, team, etc.) Boost your project management and team collaboration skills with our hands-on, interactive course, Getting Started with Confluence (with Jira). Confluence, as a powerful project collaboration tool, seamlessly integrates with Jira, allowing you to create, share, and collaborate on projects in a more efficient and visually appealing way. This course will equip you with the skills to manage projects, improve workflow efficiency, and promote transparency in your organization. You will gain practical knowledge about Confluence's core features such as creating and editing pages, managing file directories, using tasks, macros, and gadgets, and differentiating between pages and blogs.Working in a hands-on learning environment guided by our expert instructor, you?ll gain experience with Confluence's unique features like using and creating blueprints and templates, enhancing standardization and productivity in your team. The program includes a deep dive into collaborative features of Confluence and its integration with Jira, which will enhance your ability to foster a collaborative environment. Administrative aspects like managing notifications, watchers, linking to other applications, and creating various types of spaces will also be covered.You?ll leave the course with the skills to apply Confluence within your existing Jira environment effectively, ready to use its collaborative tools and features to streamline workflows and boost project productivity. Introduction History Navigation Space Directory Shortcuts Pages VS Blogs Pages Creating Pages Editing Pages File Directory Advanced Editing (Markup, Undefined links, etc.) Copying and Moving Pages Deleting Pages Tasks Macros/Gadgets Macro overview and use Using JIRA Gadgets Editing Existing Macros Blueprints/Templates Working with Blueprints Creating/Using Templates Collaboration Sharing Links Commenting Mentioning 'Liking' Content 'Watching' Content JIRA Integration Linking your JIRA and Confluence Instances Linking Issues and Filters Auto Links Administration Page vs Space vs System Admin Notifications Watchers Linking to Other Applications Workbox Notifications Look and Feel Creating Spaces Public Space Private Space Team Space Technical Documentation Meeting Minutes Blog Additional course details: Nexus Humans Introduction to Confluence (TTDV7545) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Confluence (TTDV7545) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Overview Getting Results with PowerBI Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Getting Results with PowerBI Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Getting Results with PowerBI Module 01: Tour of the screen 00:04:00 Module 02: Pulling in your data from different sources 00:12:00 Module 03: Creating your first Visual 00:09:00 Module 04: Building a visual from 2 tables 00:08:00 Module 05: Slicers 00:07:00 Module 06: Making a Combo Chart Visual 00:06:00 Module 07: Using PowerQuery to restructure the data 00:04:00 Module 08: Creating Map Visuals 00:03:00 Module 09: Creating a report by Year, Qtr, or Month 00:04:00 Module 10: Calculating % of total 00:02:00 Module 11: Creating your own Calculation 00:05:00 Module 12: Decomposition Tree Visual 00:02:00 Module 13: Pulling it all together 00:09:00 Assignment Assignment - Getting Results with PowerBI 00:00:00
Overview Advanced Communications & Public Speaking Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Advanced Communications & Public Speaking Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Public Speaking In One Hour Intro - TJ Walker's 1-Hour Public Speaking Presentation Skills Class 00:01:00 Quick Wins! The Secret to Using Speaker Notes Effectively 00:01:00 Avoiding the Initial Wrong Turn Most Speakers and Presenters Make 00:02:00 Developing Expert Judgment for Your Public Speaking and Presenting Opportunity 00:05:00 The Radical Yet Simple Solution to Finding Great Messages 00:03:00 Your Stories Will Make Your Ideas Unforgettable 00:07:00 Your PowerPoint Will Create Engagement, Not Slumber 00:07:00 Building an Ethical Cheat Sheet Just for You@ 00:05:00 This Is the Do or Die Moment for Your Speaking Improvement 00:06:00 There Is a Perfect Test for Your Speech and Presentation 00:05:00 I Will Give You a Personalized Professional Presentation Critique Right Here 00:02:00 Continuing Your Path of Public Speaking and Presentation Skills Improvement 00:03:00 Section 02: Persuasion in Business Communications Promo Video - Persuasion in Business Communications 00:01:00 Quick Win! Increasing Your Odds of a Face to Face Persuasive Presentation 00:03:00 Always Select Your Best Persuasion Opportunities and Environments 00:02:00 Learning Persuasion Skills to Beat the Naturals 00:01:00 Mapping Out Your Finish Line - In Advance! 00:02:00 Moving the Numbers Game to Your Favor 00:04:00 The Unique Advantage of Persuasion in the Business World 00:07:00 Never Bore With Data Dumps Again 00:02:00 Master the Process of NOT Telling People Too Much About Your Process 00:05:00 The 5 Key Messages for Your Persuasion Success 00:04:00 Your Secret Source of Winning Persuasion Messages 00:04:00 Persuade More By talking less 00:04:00 There is Nothing like Seeing Your Persuasion Messages in Text 00:01:00 More for You, By Not Talking About You 00:03:00 Here is How You Get People to Remember Your Messages 00:07:00 Ironing Out the Kinks in Your Persuasion Presentation 00:02:00 Mastering Persuasive Body Language 00:04:00 Persuading Yourself to Go Outside of Your Comfort Zone 00:02:00 The Single Best Way to Prepare for All Persuasion Presentation Opportunities 00:03:00 Persuasion That Takes 6 Months is Still Persuasion 00:04:00 Persuasion is Sometimes More Effective at the Top Than at The Bottom 00:04:00 Conquering Your Fear to Pitch Again 00:02:00 Note I Probably Shouldn't Have to Mention This, But Don't Lie 00:01:00 Conclusion You Are Now Ready to Persuade 00:02:00 Section 03: Listening Skills: The Ultimate Workplace Soft Skills Intro - Listening Skills the Ultimate Workplace Soft Skills 00:01:00 Quick Wins - The Cell Phone Secret to Good Listening Skills 00:02:00 Stacking the Listening Environment in Your Favor 00:04:00 The Telephone Listening Trap Will Never Catch You Again 00:02:00 Housekeeping Note Sometimes You should Turn OFF Your Listening Skills 00:01:00 Setting Just One Agenda Item Listening 00:03:00 It Is Incredibly Easy to See How Well You Are Listening - Test 00:01:00 It's Even Easier to Listen When You Do This 00:04:00 Technology Will Eat Your Brain Unless You Do This 00:05:00 Using Your Most Effective Body Language Tool 00:03:00 The Best Listening Body Language from the Neck Down 00:04:00 Reading the Speaker's Body 00:04:00 Connecting At the Emotional Level with Your Colleague to Hear All 00:02:00 Mastering the Art of NOT Interrupting 00:02:00 Engaging in Conversation at Just the Right Time 00:03:00 Strong Listening Creates Strong Reactions from You 00:01:00 Honing Your Sense of Timing and Judgment to Make You a Great Listener 00:02:00 Using the Magic of Pen and Paper Tools to Your Advantage 00:04:00 Summarizing the Conversation Is Great for You and Your Colleague 00:04:00 The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time! 00:03:00 Conclusion - Your New Reputation as a Great Listener! 00:03:00 Section 04: Body Language in the Workplace Intro - Body Language in the Workplace 00:01:00 Quick Wins - You Will Look Your Best on FaceTime, Skype, Facebook Live 00:02:00 Never Let These Two Classic Body Language Blunders Slow You Down 00:03:00 The Ultimate Tricky Body Language - Touching 00:02:00 Big Picture - Make Everyone You Work With Feel Comfortable Working With You 00:03:00 Your Nerves Will Never Show Again in the Workplace 00:02:00 You'll Never Fall for These Body Language Myths Again 00:07:00 Here Is Exactly What to Do With Your Hands 00:06:00 The Composed, Confident Video Star 00:10:00 Never Spotlight Your Blunders and Mistakes Again 00:05:00 You are Now Ready for Prime Time TV 00:04:00 The Number 1 Tip for Curing Body Language Problems Is 00:05:00 The Real Way to Improve Your Body Language Confidence 00:02:00 Great Body Language for Your Presentations 00:11:00 PowerPoint Will Never Turn You Into a Robotic Bore Again 00:04:00 Confident Briefing to Colleagues and Others 00:02:00 Keynote Speeches Will Showcase Your Calm and Confidence 00:04:00 Use a TelePrompTer Like a Network News Anchor 00:08:00 Networking Like a Pro, Not a Wall Flower 00:03:00 Handshakes, Greetings and Hellos with Poise 00:04:00 Once Last Chance for a Body Language Personal Critique. 00:01:00 Making Sure Your Clothes are Communicating Your Positive Story 00:05:00 Your Body Language Partner - The Friendly Spotter 00:02:00 Conclusion - Congratulations - You are Now Master of Your Own Body Language 00:01:00
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations
Duration 1 Days 6 CPD hours This course is intended for This course is designed for individuals who may need to present information effectively in a professional environment. Overview Define what makes a presentation effective. Plan presentations. Design a presentation framework. Develop the presentation body. Create supporting materials. Prepare for your presentation. Deliver presentations. Conduct a question-and-answer session. Deliver group presentations and virtual presentations. The ability to deliver presentations is vital to achieving advancement for yourself and for your ideas. Few skills in life will contribute to your success as much as presentation skills. Without a dynamic and coherent presentation, even stellar ideas can fail to convince your audience. In this course, you will learn to organize your ideas to create coherent and convincing oral presentations, while also utilizing available visual aids and using public-speaking techniques to strengthen your delivery. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites To ensure your success, you will need to have experience writing in a professional context and creating presentations using Microsoft Office PowerPoint. 1. Defining Presentation Effectiveness Identify Qualities of Effective Presentations Evaluate Yourself as a Presenter 2. Planning Presentations Analyze the Audience Establish Your Presentation\'s Objectives 3. Designing the Presentation Create the Presentation Structure Organize the Presentation Body Write the Conclusion First Write the Introduction 4. Developing the Presentation Body Select Evidence Write the Presentation Body Create Visuals 5. Creating Supporting Materials Create a Slide Deck Create Speaker Aids Create Audience Handouts 6. Preparing for Your Presentation Rehearse the Presentation Plan Event Logistics 7. Delivering Presentations Connect with Your Audience Present Powerfully Utilize a Slide Deck Effectively 8. Conducting a Question-and-Answer Session Answer Questions Handle Challenging Questions 9. Presenting in Common Business Scenarios Plan and Deliver a Virtual Presentation Plan and Deliver Group Presentations 10. Key Course Information This course focuses on the skills necessary to prepare and deliver an effective presentation; that being said, the learner will not be creating, delivering, or designing a specific presentation from start to finish in this course (this course only provides the foundational knowledge for doing this work back at the office). This course consists of instructor lecture along with course activities corresponding with the main course objectives. In terms of the course activities, 50% will be discussion based - 25% will be in a group-work format - and 25% will be hands-on/involve a digital tool, such as a PowerPoint or Word file. The intent is for students leaving this course to take the skills learned and apply them to their efforts of creating more effective presentations upon returning to the workplace. Additional course details: Nexus Humans Effective Presentations (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Effective Presentations (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.