12020 Teaching & Training courses in Pontypool delivered On Demand

🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00

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Overview   With the ever-increasing demand for Learning in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Learning may be.   Learning about Learning or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Learning. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Learning is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Learning How to Learn course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Learning How to Learn course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Learning How to Learn course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Learning, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Learning, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Learning, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Learning How to Learn course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1 - Unpacking Your Mind Unpacking Your Mind 00:00 Module 2 - The Science of Memory The Science of Memory 00:00 Module 3 - Getting Onboard to Learn Getting Onboard to Learn 00:00 Module 4 - Becoming a Competent Learner Becoming a Competent Learner 00:00 Module 5 - Smart Brain Exercises Smart Brain Exercises 00:00 Module 6 - Learning through Mind-Mapping Learning through Mind-Mapping 00:00 Module 7 - Putting Learning into Practice Putting Learning into Practice 00:00 Module 8 - Key Principles and Techniques for Learning Key Principles and Techniques for Learning 00:00

Overview   With the ever-increasing demand for People Management in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in People Management may be.   Learning about People Management or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in People Management. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on People Management is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this People Management Diploma course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this People Management Diploma course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this People Management Diploma course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of People Management, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in People Management, Anyone looking for a certificate of completion on doing an online training on this topic, Students of People Management, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This People Management Diploma course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 01 Introduction to Leadership Introduction to Leadership 00:00 Module 02 Understanding Management and Leadership Understanding Management and Leadership 00:00 Module 03 The Psychology Of Motivation The Psychology Of Motivation 00:00 Module 04 Strategic Planning Strategic Planning 00:00 Module 05 Communication Skills Communication Skills 00:00 Module 06 Time Management Time Management 00:00 Module 07 Leadership Styles and Traits Leadership Styles and Traits 00:00 Module 08 Select The Right People Select The Right People 00:00

Overview With the ever-increasing demand for Bodybuilding in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Bodybuilding may be. Learning about Bodybuilding or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Bodybuilding . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Bodybuilding is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Bodybuilding course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Bodybuilding course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Bodybuilding course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Bodybuilding , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Bodybuilding , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Bodybuilding , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Bodybuilding course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Chapter 1_ Introduction Introduction 00:00 Chapter 2- Exercises Exercises 00:00 Chapter 3_ Workout Plans Workout Plans 00:00 Chapter 4_ Diet and Nutrition Diet and Nutrition 00:00 Chapter 5_ Meal Plans and Recipes Meal Plans and Recipes 00:00 Chapter 6_ Sleep Sleep 00:00

Overview   With the ever-increasing demand for Microsoft Outlook in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Microsoft Outlook may be.   Learning about Microsoft Outlook or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Microsoft Outlook. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Microsoft Outlook is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Microsoft Outlook Online Training helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Microsoft Outlook Online Training from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Microsoft Outlook Online Training or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Microsoft Outlook, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Microsoft Outlook, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Microsoft Outlook, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Microsoft Outlook Online Training smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 01 - Introduction to Microsoft Outlook Introduction to Microsoft Outlook 00:00 Module 02 - User Interface User Interface 00:00 Module 03 - Email Management Part 1 Email Management Part 1 00:00 Module 04 - Email Management Part 2 Email Management Part 2 00:00 Module 05 - Efficient Scheduling Efficient Scheduling 00:00 Module 06 - Manage Tasks and Notes Manage Tasks and Notes 00:00 Module 07 - Contacts Contacts 00:00 Module 08 - Organising Contacts Organising Contacts 00:00

🚀 Transform Your Body with 'Optimal Body Transformation: Unveiling Fat Loss Strategies' Online Course! 🌟 Are you ready to embark on a journey towards your healthiest, fittest self? Say goodbye to stubborn fat and hello to the new you with our groundbreaking online course - 'Optimal Body Transformation: Unveiling Fat Loss Strategies.'   🔥 Course Highlights: 📚 Module 1: Introduction Get ready to dive into the fundamentals of your transformation journey. We'll lay the foundation for success, helping you understand the science behind effective fat loss and setting the stage for your incredible body transformation. 💪 Module 2: Fat Burning Mantra & Fat Killing Technique Discover the secrets to ignite your body's natural fat-burning capabilities. Learn powerful mantras and techniques that will supercharge your metabolism, ensuring that your body becomes a fat-burning furnace! 🔄 Module 3: Beating the 'Yo-Yo Effect' Say goodbye to the frustrating cycle of losing and gaining weight. Uncover sustainable strategies to break free from the 'Yo-Yo Effect,' and maintain your hard-earned results for the long haul. 🧘 Module 4: Easy Yoga Incorporate the power of yoga into your routine with easy-to-follow sessions. Enhance your flexibility, build strength, and promote overall well-being while on your journey to a leaner, healthier you. 🚫 Module 5: Fat Foods To Avoid Knowledge is power! Identify and eliminate the culprits hindering your progress. We'll guide you through the foods to avoid, ensuring that your nutrition aligns perfectly with your fat loss goals. 💊 Module 6: Supplement & Detox Plan Optimize your results with a targeted supplement and detox plan. Learn how to support your body's natural detoxification processes and enhance your fat loss journey with the right supplements. 🔗 Module 7: Getting Rid Of 'Love Handles' Say farewell to those stubborn 'love handles.' Explore targeted exercises and lifestyle adjustments to sculpt your midsection, revealing a toned and trim waistline.   🌈 What You'll Gain: A deep understanding of effective fat loss strategies. Practical techniques to boost your metabolism and burn fat efficiently. Sustainable habits to break free from the 'Yo-Yo Effect.' Easy-to-follow yoga routines for enhanced fitness and well-being. Knowledge of foods that sabotage fat loss and alternatives for success. A personalized supplement and detox plan to accelerate your results. Targeted exercises to finally bid adieu to 'love handles.'   💡 Invest in Yourself Today! Unlock the door to a healthier, more vibrant version of yourself. Join 'Optimal Body Transformation' now and let the journey to your dream body begin! Course Curriculum Introduction Why Are You Fat 00:00 Fat Burn Mantra 00:00 Fat Burning Mantra & Fat Killing Technique Easy Fat Killer Technique 00:00 Beating the 'Yo-Yo Effect' Yo-Yo Effect 00:00 Easy Yoga Easy Yoga Practice 00:00 Fat Foods To Avoid List Of Fat-pumping Foods To Avoid 00:00 Supplement & Detox Plan Fat Burn Supplement & Detox Plan 00:00 Getting Rid Of 'Love Handles' How To Get Rid Of Love Handles 00:00

Overview With the ever-increasing demand for New Manager Diploma in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in New Manager Diploma may be. Learning about New Manager Diploma or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in New Manager Diploma . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on New Manager Diploma is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this New Manager Diploma course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this New Manager Diploma course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this New Manager Diploma course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of New Manager Diploma , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in New Manager Diploma , Anyone looking for a certificate of completion on doing an online training on this topic, Students of New Manager Diploma , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This New Manager Diploma course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1_ Communication Communication 00:00 Module 2_ Leadership Skills Leadership Skills 00:00 Module 3_ Managing Change Managing Change 00:00 Module 4_ Building and Managing Teams Building and Managing Teams 00:00 Module 5_ Performance Management Performance Management 00:00 Module 6_ Time Management and Prioritization Time Management and Prioritization 00:00

Overview With the ever-increasing demand for LinkedIn Marketing in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in LinkedIn Marketing may be. Learning about LinkedIn Marketing or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in LinkedIn Marketing . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on LinkedIn Marketing is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this LinkedIn Marketing course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this LinkedIn Marketing course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this LinkedIn Marketing course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of LinkedIn Marketing , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in LinkedIn Marketing , Anyone looking for a certificate of completion on doing an online training on this topic, Students of LinkedIn Marketing , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This LinkedIn Marketing course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.     Course Curriculum Module 1 Introduction to LinkedIn Marketing. Introduction to LinkedIn Marketing. 00:00 Module 2 Creating a Winning LinkedIn Profile. Creating a Winning LinkedIn Profile. 00:00 Module 3 Content Marketing on LinkedIn. Content Marketing on LinkedIn. 00:00 Module 4 Establishing Thought Leadership on LinkedIn. Establishing Thought Leadership on LinkedIn. 00:00 Module 5 Using LinkedIn for Lead Generation and Revenue Using LinkedIn for Lead Generation and Revenue 00:00 Module 6 Measuring ROI for Your LinkedIn Marketing. Measuring ROI for Your LinkedIn Marketing. 00:00

Unlock Your Potential with 'Learning How to Learn' Course! 🚀 Are you tired of struggling to retain information? Do you find it challenging to stay focused and productive while learning new skills or subjects? Welcome to 'Learning How to Learn' - the ultimate course designed to empower you with the essential tools and strategies to master the art of learning effectively and efficiently.   📚 What is 'Learning How to Learn'? 'Learning How to Learn' is a transformative course that delves into the science behind effective learning techniques. From understanding how the brain processes information to implementing practical strategies for memory retention and concentration, this course equips you with the knowledge and skills you need to become a proficient learner. In today's fast-paced world, the ability to learn efficiently is more critical than ever. Whether you're a student aiming to excel academically, a professional looking to enhance your skills, or an individual passionate about lifelong learning, this course is your gateway to success.   Benefits of 'Learning How to Learn': 🔍 Gain Insight into the Learning Process: Understand the cognitive mechanisms involved in learning and discover how to leverage them to your advantage. 🧠Enhance Memory and Retention: Learn proven techniques to improve memory retention, recall information effortlessly, and conquer complex subjects with ease. 🎯 Boost Productivity and Focus: Uncover strategies to overcome distractions, maintain focus, and maximize your learning potential in any environment. 📈 Accelerate Skill Acquisition: Whether you're learning a new language, mastering a musical instrument, or honing professional skills, this course provides you with the tools to accelerate your learning journey. 💡 Develop Lifelong Learning Habits: Cultivate habits and practices that promote continuous learning and personal growth, setting you on the path to success in both your personal and professional endeavors.   Who is this for? Students at any level of education seeking to improve their study habits and academic performance. Professionals looking to enhance their skills and stay competitive in today's rapidly evolving job market. Lifelong learners committed to personal development and intellectual growth.   Career Path By mastering the art of learning, you open doors to limitless opportunities in various career paths. Whether you aspire to excel in academia, climb the corporate ladder, or pursue entrepreneurial endeavors, the skills and knowledge gained from 'Learning How to Learn' will serve as a cornerstone for your success.   FAQs (Frequently Asked Questions): Q: Is this course suitable for beginners? A: Absolutely! 'Learning How to Learn' is designed to cater to learners of all levels, from beginners to advanced. Whether you're just starting your learning journey or looking to refine existing skills, this course provides valuable insights and strategies for learners at any stage. Q: How long is the course, and can I study at my own pace? A: The course duration may vary depending on the format and structure. However, most courses offer flexible scheduling, allowing you to study at your own pace and convenience. Whether you prefer to dive deep into the content or take it one step at a time, you have the freedom to tailor your learning experience according to your needs and schedule. Q: Will I receive a certificate upon completion of the course? A: Many courses offer certificates of completion to participants who successfully finish the program requirements. Certificates not only validate your achievement but also serve as tangible evidence of your commitment to continuous learning and personal development. Q: Can I apply the skills learned in this course to different areas of my life? A: Absolutely! The skills and strategies taught in 'Learning How to Learn' are highly transferable and can be applied to various aspects of your personal and professional life. Whether you're studying for exams, tackling new projects at work, or pursuing hobbies and interests, the principles of effective learning will empower you to succeed in any endeavor.   Don't let inefficient learning methods hold you back from reaching your full potential. Enroll in 'Learning How to Learn' today and embark on a transformative journey toward becoming a masterful learner! 🌟 Course Curriculum Module 1 The Basics of Learning Science. The Basics of Learning Science. 00:00 Module 2 Effective Learning Habits and Memory Recall. Effective Learning Habits and Memory Recall. 00:00 Module 3 Study Resources and Motivation. Study Resources and Motivation. 00:00 Module 4 Creativity and Problem Solving. Creativity and Problem Solving. 00:00 Module 5 Effective Communication Skills and Time Management. Effective Communication Skills and Time Management. 00:00