12072 Teaching & Training courses in Polegate delivered On Demand

Train the Trainer - Part 2 is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. Train the Trainer - Part 2 consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction Introduction to Teach Effectively 00:03:00 Keep Them Engaged Keep Them Engaged Intro 00:12:00 The 4 Learning Styles 00:05:00 Ask Recall Questions 00:15:00 Ask Leading Questions 00:13:00 Ask Relevance Questions 00:07:00 Ask Expert Questions 00:11:00 Ask Questions Activity 00:12:00 Give Targeted Directionals 00:16:00 Use the Agree and See If You're Right 00:17:00 Help Them Follow Along Refer to Hooks 00:16:00 Use the Buddy System 00:11:00 Work the Room 00:16:00 Ensure They Understand Ensure They Understand Introduction 00:07:00 Use Etch-a-Sketch Effectively 00:13:00 Use Visual Aids Correctly 00:14:00 Give Benchmark Checks - Part 1 00:13:00 Give Benchmark Checks - Part 2 00:20:00 Use Effective Body Language and Tone Convince with Your Voice - Part 1 00:15:00 Convince with Your Voice - Part 2 00:20:00 Command with Your Body 00:16:00 Show Genuine Enthusiasm 00:11:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Effective Communication Techniques for Teachers and Trainers Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Effective Communication Techniques for Teachers and Trainers Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Basic Concept of Communication Basic Concept of Communication 00:30:00 Module 02: Foundations of Classroom Communication Foundations of Classroom Communication 00:30:00 Module 03: Effective Verbal and Nonverbal Communication Effective Verbal and Nonverbal Communication 00:30:00 Module 04: Importance of Effective Listening Importance of Effective Listening 00:30:00 Module 05: Strategies for Building Effective Communication Strategies for Building Effective Communication 00:30:00 Module 06: Sharing Information in the Classroom Sharing Information in the Classroom 00:30:00 Module 07: Leading Classroom Discussions Leading Classroom Discussions 00:30:00 Module 08: Communicative Reading and Storytelling Communicative Reading and Storytelling 00:30:00 Module 09: Using Classroom Talk to Encourage Students' Thinking Using Classroom Talk to Encourage Students' Thinking 00:30:00 Module 10: Communicating with Parents Communicating with Parents 00:30:00 Module 11: Communicating with Colleagues Communicating with Colleagues 00:30:00 Module 12: Communicating with Administrators Communicating with Administrators 00:30:00 Module 13: Communicating with Difficult People Communicating with Difficult People 00:30:00 Module 14: Communicating in Less-Than-Ideal Circumstances Communicating in Less-Than-Ideal Circumstances 00:30:00

Boost Your Career By Enrolling In This Team Management Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Team Management and boost your career, then take a step in the right direction with this industry-standard, comprehensive Team Management bundle of courses, which are well organised. This Team Management bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Team Management package, you will not be charged any extra fees. This Team Management Bundle Package includes: Course 01: Diploma in Team Management at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Team Work & Team Building Course Course 02: Workplace Team Networking Diploma Course 03: Diploma in Meeting Management Course 04: Diploma in Performance Management Course 05: Leadership Skills Course Course 06: Quality Assurance (QA) Manager Course 07: Level 3: Public Speaking Diploma Course Course 08: Maximising Personal Productivity Course Course 09: Self Esteem & Confidence Building Course 10: Workplace Stress Management Diploma Success becomes a lot simpler with this Team Management bundle package, which allows you to monetise your skills. This Team Management bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Team Management bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Team Management are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum: *** The Team Management bundle courses have the following curriculum: Course 01: Diploma in Team Management at QLS Level 5 Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Team Management at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Team Management bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Team Management bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Diploma in Team Management at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Team Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). Certificate Accredited by CPDQS Digital certificate - £10

Legionella Management (Basic Entry Level) Approved Online Training

This expertly designed course package offers an in-depth exploration of mental health, tailored for those seeking to broaden their understanding in this critical field. Featuring three distinct yet interconnected programmes—the Diploma in Mental Health at QLS Level 5, Learning Disability Nursing, and the Depression Counselling Diploma—this course suite provides a solid foundation in mental health theory, care approaches, and support strategies. Whether you are aiming to develop your knowledge for personal growth or professional advancement, these courses deliver rich content that highlights essential aspects of mental health and well-being. Delivered entirely online, these courses provide the flexibility to study at your own pace while maintaining a strong focus on evidence-based information and current mental health practices. The curriculum is designed to deepen your insight into mental health challenges, including understanding various conditions, approaches to nursing care for learning disabilities, and techniques for supporting individuals experiencing depression. This collection of courses is ideal for anyone interested in mental health, from new learners to those seeking to enhance their expertise within a flexible, accessible format. Our Mental Health course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Mental Health QLS Bundle Includes the following Courses Course 01: Diploma in Mental Health at QLS Level 5 Course 02: Learning Disability Nursing Course 03: Depression Counselling Diploma Key Features of Mental Health Eligibility for QLS endorsed certificate upon successful completion of the Mental Health course Free CPD Accredited Course Fully online, interactive Mental Health course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Mental Healthtraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Mental Health course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Mental Health course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Mental Health course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Mental Health course, learners will be able to order an endorsed certificate, titled: [Diploma in Mental Health at QLS Level 5], as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 35 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Mental Health basics. Requirements No prior degree or experience is required to enrol in this Mental Health course. Career path This Mental Health Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The event industry in the UK continues to thrive, with over 10,000 events held annually across the country, generating substantial economic activity and employment opportunities. Do you dream of turning your creativity and organisational skills into a successful event career? Are you looking to enhance your skills in organizing, managing, and executing successful events? Our comprehensive Event Planning & Event Management bundle offers in-depth knowledge and practical skills to propel your career in this vibrant industry. This bundle covers event management principles, event planning techniques, event design and styling, hospitality management, catering operations, and people management skills. Plan, design, manage, and execute flawless events from start to finish. Learn to develop strategic concepts, manage budgets, curate exceptional guest experiences, and lead high-performing teams. Stay current on industry trends to excel in the dynamic world of event planning. Courses Are Included in this Diploma of Event Planning & Event Management Bundle: Course 01: Advanced Diploma in Event Management at QLS Level 7 Course 02: Diploma in Event Planner at QLS Level 5 Course 03: Event Design, Management & Styling Course 04: Hospitality Management Course 05: Catering Management Course 06: People Management Skills With expert guidance and training, you'll gain the confidence and expertise to excel in event planning, management, and execution. Seize this opportunity to unlock a world of possibilities and create lasting memories for your clients. Learning Outcomes of Event Planning & Event Management Master advanced event management principles and industry best practices. Develop expertise in event planning, design, and styling techniques. Gain insights into hospitality and catering management for flawless execution. Learn effective people management skills for team leadership success. Understand the intricacies of event coordination and logistics management. Explore strategies for creating unique and memorable event experiences. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Event Management Get a free student ID card with Event Management Training program (£10 postal charge will be applicable for international delivery) The Event Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Event Management course materials The Event Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Event Management at QLS Level 7 Module 01: Introduction To Event Management Module 02: Role Of An Event Planner Module 03: Event Classification Module 04: Events And Clients Module 05: Steps To Plan An Event Module 06: Invitation To The Event Module 07: Event Decorations Module 08: Developing An Event Planning Business Module 09: Event Marketing Module 10: Cleaning And Waste Disposal Course 02: Diploma in Event Planner at QLS Level 5 Module 01: Introduction To Event Management Module 02: Role Of An Event Planner Module 03: Event Classification Module 04: Events And Clients Module 05: Steps To Plan An Event Module 06: Invitation To The Event Module 07: Event Marketing Module 08: Catering At Events Module 09: Event Decorations Module 10: Cleaning And Waste Disposal Course 03: Event Design, Management & Styling Event Design, Management & Styling Event Planning Steps for Planning an Event Invitations, Greetings, and Dress Code Table Manners and Table Settings The Event What is Event Management Types of Events =========>>>>> And 3 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99) CPD Hard Copy Certificate: £29.99 CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Event enthusiasts Aspiring planners Hospitality professionals Career changers Business owners Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Event planner Conference manager Wedding coordinator Event designer Operations Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Advanced Diploma in Sales and Marketing Coordinator at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Sales and Marketing Coordinator at QLS Level 7 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Sales and Marketing Coordinator at QLS Level 7 course. Due to Sales and Marketing Coordinator at QLS Level 7's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Sales and Marketing Coordinator at QLS Level 7 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Sales and Marketing Coordinator at QLS Level 7 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Sales and Marketing Coordinator at QLS Level 7 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Sales and Marketing Coordinator at QLS Level 7 course. This Sales and Marketing Coordinator at QLS Level 7 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Sales and Marketing Coordinator at QLS Level 7 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Sales and Marketing Coordinator at QLS Level 7 course: Module 01: Introduction Module 02: Sales Growth Module 03: Sales Hypnosis Module 04: Sales Presentation Module 05: Basics of Marketing Module 06: The Marketing Process Module 07: Strategic Marketing Module 08: Marketing Environment Module 09: Market Segmentations Module 10: Consumer Buying Behaviour Module 11: Business Markets and Buying Behaviour Module 12: Market Research Module 13: Sales and Marketing Module 14: Leverage and Limitations Module 15: Sales Negotiations Module 16: Dealing with Customers Module 17: Communication Skills Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Sales and Marketing Coordinator at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales and Marketing Coordinator at QLS Level 7 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Advanced Diploma in Sales and Marketing Coordinator at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Sales and Marketing Coordinator at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Description Be a skilled sales assistant and follow the recent trends in sales with the Sales Assistant Training course. Traditional sales techniques have changed tremendously over the last decade. No matter whether you are working in a shop, showroom or other sales points, you need to know different skill sets along with the appropriate communication skills. The course is suitable for the people who want to start their journey in the sales field. The individuals who are already in the sales sector will also be benefited from the course. Throughout the course, you will learn the best ways of promoting yourself and your product. The course also helps you to increase your self-confidence and belief so that you can deal with people easily. By the end of the course, you will be able to work confidently as a sales assistant. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Sales Assistant Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Sales Assistant Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction to this course 00:03:00 Overview Overview of the modules 00:02:00 Preparation Beliefs 00:07:00 Mentors 00:09:00 Applying for sales positions 00:07:00 Interviews Interview preparation 00:04:00 First Impressions 00:05:00 Painting pictures with words 00:02:00 Closing interviews 00:04:00 Conclusion Conclusion 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Professional Customer Service Skills Training Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care. Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate. Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional. Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:07:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00

Discover the power of exceptional customer relationship management combined with a broad spectrum of essential business skills in the CRM - CPDQS Accredited Bundle Course. This carefully designed programme covers everything from mastering customer service techniques and public relations to understanding sales psychology and financial crime prevention. Whether you’re aiming to refine your communication skills or develop a strong grasp of digital product management and stakeholder relations, this course bundle offers a rich variety of subjects tailored to elevate your professional profile. With a focus on knowledge and strategy, this online course bundle supports those who wish to excel in today’s competitive business environment without the need for physical attendance. Covering critical areas such as cross-cultural awareness, anxiety management, and business intelligence, learners will gain valuable insights to help foster positive workplace dynamics, enhance team performance, and navigate corporate risk effectively. This course package is ideal for professionals seeking flexible learning options that balance depth and diversity in one accessible offering. Key Features of CRM Bundle CPD Accredited CRM Course Instant PDF certificate Fully online, interactive CRMcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this CRM Bundle course to excel! To become successful in your profession, you must have a specific set of CRM skills to succeed in today's competitive world. In this in-depth CRMtraining course, you will develop the most in-demand CRM skills to kickstart your career, as well as upgrade your existing knowledge & skills. CRM Curriculum Course 01: CRM - Customer Relationship Management Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: Level 2 Diploma in Customer Service Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This CRM bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your CRM course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about CRM basics. Requirements No prior degree or experience is required to enrol in this course. Career path This CRM Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.