12018 Teaching & Training courses in Polegate delivered On Demand

The British Cleaning Training Diploma is an essential course for anyone interested in building a successful career in the cleaning industry. This QLS Endorsed course offers a deep dive into the fundamental principles and techniques of cleaning, ensuring that participants gain a thorough understanding of industry standards. From health and safety regulations to effective cleaning methods, this course equips learners with the knowledge required to excel in a variety of cleaning roles. Whether you're looking to get started or enhance your expertise, this diploma provides a well-rounded foundation for success. With a focus on the UK cleaning sector, this course addresses key topics such as environmental concerns, sustainable practices, and the latest cleaning technologies. Learners will explore different types of cleaning environments, from domestic to commercial, and understand the varying needs of each. By completing the British Cleaning Training Diploma, you'll be prepared to navigate the ever-evolving landscape of the cleaning industry, offering your services with confidence. With no requirement for physical attendance, the course can be completed at your own pace, offering flexibility and convenience for those balancing other commitments. This QLS Bundle Includes the following Courses Course 01: Diploma in British Cleaning Training at QLS Level 5 Course 02: Spill Management Course 03: Working at Heights and Confined Space Course 04: Workplace First Aid Training Course 05: Personal Hygiene Course Key Features: Eligibility for QLS endorsed certificate upon successful completion of the British Cleaning Training Diploma course Free CPD Accredited Course Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Diploma in British Cleaning Training at QLS Level 5 Module 1: An Introduction to the Cleaning Job Module 2: The Diversity of Cleaning Jobs Module 3: Cleaning Equipment, Products and Clothing Module 4: House Cleaning Module 5 Food Kitchen and Commercial Kitchen Cleaning Module 6 Bathrooms and Toilets Module 7 Office Cleaning Module 8 Cleaning External Surfaces and Areas Module 9 Dealing with Non-Routine Waste Module 10 Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11 Starting a Cleaning Business and Planning for it Module 12 Running the Business with Quality Service Module 13 Customer Satisfaction Module 14 Management of Staff Module 15 Marketing, Advertising and Sales Module 16 Expansion Management Module 17 Business Insurance, Tax and Additional Equipment Spill Management Module 01: Introduction to Spill Management Module 02: Hazardous Substances Module 03: Pollution Incident Response Planning Module 04: Managing a Spill Module 05: Spill Clean-Up Guideline Module 06: Spills on a Road or Highway Module 07: Diesel Spillages: An Overview Module 08: Site-Specific Pollution Control Options Module 09: Spill Prevention & Control Checklist Module 10: Ways to Encourage Best Practice Working at Heights and Confined Space Module 1: Introduction, Regulations and Duties Module 2: Assessment and Prevention of the Risks Module 3: Work at Height Equipment Module 4: Working in Confined Spaces and the Laws Module 5: Risk Assessment Module 6: Control Measures Module 7: Emergency Procedures Workplace First Aid Training Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Primary Survey Module 05: Secondary Survey Module 06: Basic First-Aid Techniques Module 07: Dealing with Minor Injuries at the Workplace Module 08: Secondary Illness Loss of Responsiveness and CPR Module 09: Secondary Illness Breathing Problems Module 10: Secondary Illnesses and Injuries Module 11: Dealing With Fractures and Dislocations Module 12: Call for an Emergency Personal Hygiene Course Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care: Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic Learning Outcomes: Gain comprehensive knowledge of diverse jobs and environments. Master the use of equipment, products, and safety attire. Develop expertise in specialized areas like kitchen, office, and external surface. Acquire spill management skills, including handling hazardous substances and pollution incidents. Demonstrate competence in working at heights and confined spaces, ensuring regulatory compliance. Attain proficiency in workplace first aid, from incident management to CPR and emergency procedures. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of this course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed: After successfully completing this course, learners will be able to order an endorsed certificate, titled: Diploma in British Cleaning Training at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about this topic, including: Individuals aspiring to enter the industry. Entrepreneurs planning to start a business. Those interested in spill management and environmental safety. Individuals aiming to pursue careers in workplace first aid. Requirements No prior degree or experience is required to enrol in this course. Career path This Course will help you to explore a variety of career paths in the related industry. Cleaning Supervisor - £20K to 30K/year. Environmental Safety Officer - £25K to 35K/year. Workplace First Aid Trainer - £22K to 28K/year. Business Owner (Cleaning Services) - £25K to Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Airport Managers are essential parts of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the airport is up to standard. The role of an airport manager is huge, and there is a high demand for airport managers. This Airport Management Online course will provide you with all of the essential skills to become an effective airport manager. Through this Airport Management Online course, you will learn about the latest international and national aviation law and regulations. The course teaches you how to meet the unique and dynamic demands of today's global airport management environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. The course also includes airport facilities, the importance of airport safety, how the airport plays an important role in the air transportation system, and other important airport related issues. This Airport Management Online can help you achieve your goals and prepare you for a rewarding career. So, enrol in our Level 5 Diploma in Airport Management course today and equip yourself with the essential skills to set yourself up for success! Learning Outcomes After completing this Airport Management Online course, learner will be able to: Gain a thorough understanding of Aviation Law and Regulation Gain a solid understanding of Aviation Economics and Forecasting Gain in-depth knowledge about Airfield Design, Configuration and Management Understand Airport Systems Planning and Design Understand Airport Management and Performance Understand Airport-Airline Relationship Understand Airline Business Models Understand Airline Pricing Strategies Understand Airline Scheduling and Disruption Management Understand Airline Passengers Understand Aviation Safety and Security Understand Airspace and Air Traffic Management Understand Air Cargo and Logistics Understand Airlines, Information Communication Technology and Social Media Understand Human Resource Management and Industrial Relations Understand Air Transport Marketing Understand Air Transport in Remote Regions Why Choose Airport Management Online Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Airport Management Online Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Airport Management Online course] Detailed Course Curriculum *** Airport Management Online *** Module 1: Aviation Law and Regulation Air Law Aviation Law International Air Law Sovereignty of Territorial Airspace The International Civil Aviation Organisation (ICAO) The Warsaw Convention 1929 Globalisation of Aviation Module 2: Aviation Economics and Forecasting The Aviation Value Chain Airline Markets: Demand Airline Markets: Supply Airline Profit, Yield and Unit Costs Alliances Demand and Demand Forecasting Module 3: Airfield Design, Configuration and Management The Airfield and Its Components Runways Runway Configuration and Capacity Other Factors that Affect Runway Capacity Runway Demand Management Runway Development Taxiway Design Aprons and the Landside Interface Airfield Management Aerodrome Safeguarding Module 4: Airport Systems Planning and Design Forecasts are 'Always' Wrong Flexibility is Essential Airports are Part of a Competitive Air Transport System Measures of Airport 'Capacity' can be Very Misleading Queues are at the Heart of Airport Operations Module 5: Airport Management and Performance Airport Ownership and the Changing Operating Environment Airport Performance Managing Runway Capacity Future Challenges Module 6: The Airport-Airline Relationship The Airport-Airline Relationship The Changing Nature of the Airport-Airline Relationship Airport Perspectives on the Airport-Airline Relationship Airline Perspectives on the Airport-Airline Relationship Module 7: Airline Business Models Airline Business Models The FSNC Response Strategic Alliances Non-aligned Carriers Airline Failure Module 8: Airline Pricing Strategies Pricing Revenue Management Pricing Strategies of FSNCs and LCCs Point-to-Point Revenue Management Connecting Passenger Revenue Management Other Revenue Management Considerations Contribution of Ancillary Revenue to Total Revenue The Impact of the Internet Emerging Trends in Airline Pricing Module 9: Airline Passengers Passenger Segmentation Passenger Value Passenger Retention Airline Alliances Challenges of Frequent Flyer Programmes: Induced Disloyalty Module 10: Airline Scheduling and Disruption Management Airline Schedule Planning and Resource Utilisation Flight Schedule Generation and Travel Demand Fleet Assignment and Aircraft Routing Crew Scheduling Operational Uncertainties and Disruption Management Module 11: Airline Finance Sources of Airline Finance Financial Statements Financial Ratios Financial KPIs Financial Risk Management Financial Failure Module 12: Aviation Safety and Security Aviation Safety Safety Statistics and Trends Accidents by Flight Phase Accident Rates by Aircraft Types Type of Service Accident Costs Accident Causation Models Safety Management Systems (SMSs) Safety Culture Aviation Security Terrorist Attacks Against Aircraft Airline Security Airport Security Module 13: Airspace and Air Traffic Management Airspace The Structure and Classification of Airspace The Rules of the Air Airspace Charts Air Traffic Services (ATS) ATC Technologies Air Traffic Management (ATM) The Future Barriers to Change Module 14: Aircraft Manufacturing and Technology Industrial Location of Aircraft OEMs Industrial Offsets New Technology Global Shifts in Commercial Aircraft Manufacturing Future Trends Module 15: Air Cargo and Logistics The Business Case for Air Cargo Characteristics of Air Cargo The Air Cargo Industry Global Air Cargo Operations Specialised Air Cargo Airports as Air Cargo Logistics Nodes Air Cargo: Challenges and Opportunities The Future of Air Cargo Module 16: Airlines, Information Communication Technology and Social Media What is ICT? Airlines and ICT Airlines Online: The Impact of the Internet Social Media Business Strategy and Corporate Control Functions Flight Operations Functions The Future Module 17: Environmental Impacts and Mitigation Air Transport and the Environment The Environmental Impacts of Air Transport Global Impacts Local Impacts Environmental Mitigation Strategies Environmental Policy Assessment Module 18: Human Resource Management and Industrial Relations People Management in the Airline Industry Liberalisation, Industry Crises and LCCs Contemporary People Management in Civil Aviation An Alternative Approach to People Management Module 19: Air Transport Marketing Principles of Air Transport Marketing Principles of Engagement Marketing Marketing Through Mobile Technologies Module 20: Air Transport in Remote Regions Market Segments of Air Services to Remote Regions Management Challenges of Providing Air Services to Remote Regions Aircraft Types and Operational Considerations Financial Viability, Franchising, Public Subsidies and PSO Routes The Future Assessment Method After completing each module of the Airport Management Online Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Airport Management Online course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Airport Management Online Course is ideal for anyone interested in pursuing a career in airport management. Requirements There are no specific requirements for Airport Management Online course because it does not require any advanced knowledge or skills. Career path With the help of the Airport Management Online course, you will be able to seek several promising career opportunities. Certificates Certificate of completion Digital certificate - Included

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access

Overview Planning, Delivery and Assessment in Teaching Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Planning, Delivery and Assessment in Teaching Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Learning Skills Development Learning Skills Development 00:15:00 Module 02: Critical Thinking Skills Critical Thinking Skills 00:11:00 Module 03: Lesson Delivery Methods Lesson Delivery Methods 00:19:00 Module 04: ICT in Education ICT in Education 00:19:00 Module 05: Effective Target Setting Effective Target Setting 00:18:00 Module 06: Record and Monitor Record and Monitor 00:18:00 Module 07: Providing Constructive Feedback Providing Constructive Feedback 00:13:00

Navigating the intricate landscape of a child's mind is both an art and a science. The realm of child psychology, intertwined with education and development, holds the key to shaping the future. The demand for child psychologists has skyrocketed, with a global job increase of 15% in just the last few years. Professionals in this field can earn an impressive average income of $75,000 annually. Child Psychology Diploma - Level 7 offers an expansive theoretical foundation for those intrigued by the myriad wonders of a child's psyche. Within this child Psychology bundle, you'll journey through a comprehensive curriculum: from grasping the core tenets of child psychology to comprehending the delicate nuances of safeguarding children. Stepping into the world of child psychology equips you with the tools to make a meaningful difference in countless young lives. Embrace this academic adventure and lead the charge in fostering a more compassionate, understanding, and inclusive environment for our future generations. Child Psychology Course Learning Outcomes Understand foundational child psychology concepts. Recognise and prioritise child safeguarding techniques. Navigate Special Educational Needs Coordination effectively. Gain insights into the world of autism. Delve into Early Years Foundation Stage teaching. Grasp fundamentals of speech and language therapy. Implement effective strategies to support child development. Why would you choose the Child Psychology course: Lifetime access to Child Psychology course materials Full tutor support is available from Monday to Friday with the Child Psychology course Gain a complete understanding of Child Psychology course Accessible, informative Child Psychology learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Child Psychology Study Child Psychology in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Child Psychology course Courses in this Child Psychology Bundle: Course 01: Diploma in Child Psychology at QLS Level 7 Additional Free Courses: Course 02: Safeguarding Children Level 3 Course 03: SENCO - Special Educational Needs Coordination Course 04: Understanding Autism Level 3 Course 05: EYFS Teaching Diploma Course 06: Speech and Language Therapy Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the child psychology course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this child Psychology course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the child psychology course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Child Psychology course is ideal for: Child Therapists Educational Counsellors Special Education Teachers Childcare Center Managers Requirements To enrol in this Child Psychology course, all you need is a basic understanding of the English Language and an internet connection. Career path Licensed Child Psychologist Child Safeguarding Officer Special Education Coordinator Autism Support Specialist EYFS Educator Speech and Language Therapist Certificates 6 CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99 QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: Free Outside the UK: £9.99 Other CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Free Courses Hard Copy Certificates Are £9.99 Each. Delivery Charge: Inside the UK: Free Outside the UK: £9.99

Learn how to teach EYFS effectively with our online course that covers the key aspects of early years education. You will discover how EYFS supports children's learning and development, master practical teaching techniques, and understand the expectations of the sector. Our course is designed to enhance your professional skills and knowledge, as well as your confidence and credibility.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.