Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you ready to elevate your decision-making skills to new heights? Introducing our comprehensive Critical Thinking & Decision Making Training Course, designed to empower you with the tools and strategies necessary to navigate today's complex challenges with clarity and confidence. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Critical Thinking & Decision Making Training Course, learners will explore the fundamentals of critical thinking, including its significance and steps involved. They will learn to identify critical thinkers and understand various strategies employed in critical thinking. Through practical examples, learners will develop problem-solving skills using critical thinking techniques. They will also delve into the evaluation of claims and judgments using critical thinking principles. Moreover, learners will discover the benefits of critical thinking and ways to overcome barriers that may hinder it. Lastly, the course will equip learners with the tools and techniques necessary for making informed decisions by integrating critical thinking into the decision-making process. By the end of the training, learners will possess a comprehensive understanding of critical thinking and its application in various aspects of life and work. Course Curriculum Module 01: Introduction to Critical Thinking Module 02: Importance of Critical Thinking Module 03: What Are the Critical Thinking Steps Module 04: Recognising a Critical Thinker Module 05: Critical Thinking Strategies Module 06: Problem-Solving Through Critical Thinking Module 07: Critical Thinking and the Judgment of Claims Module 08: Benefits and Barriers of Critical Thinking Module 09: Decision Making with Critical Thinking Learning Outcomes: Identify key principles and theories in critical thinking processes. Apply critical thinking steps to analyse and evaluate complex situations. Utilise critical thinking strategies to solve problems effectively and efficiently. Evaluate claims and arguments using critical thinking tools and techniques. Recognise the benefits of critical thinking and overcome common barriers. Make informed decisions by integrating critical thinking principles into decision-making. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance analytical and decision-making skills. Students aiming to develop critical thinking abilities for academic success. Managers and leaders striving to foster a culture of strategic thinking. Individuals navigating complex environments requiring sound judgment and reasoning. Anyone interested in honing problem-solving skills through critical analysis. Career path Policy Analyst Risk Manager Data Analyst Strategy Consultant Quality Assurance Manager Research Scientist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Description: Most of the household waste is food scraps and garden waste which can be composted to help our environment. In this course, you will be able to know the fundamental strategies for making compost and worm cultivating which can make profitable assets for a sound soil and solid plants. You will be introduced to worm farming basics and how composting is done. Through this course, you will learn about the benefits of worm farming and vermicomposting. You will be able to know how to become successful with your farm. Who is the course for? Worm farm owners who want to become more knowledgeable about worm farming. People who are interested in setting worm farms. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Worm Farming Course is a useful qualification to possess, and would be beneficial for the following careers: Organic Farmers Vermicompost Owners Worm Farm Owner. Worm Farming Course Introduction 00:15:00 Composting 00:30:00 Worms You Should Need to Produce Worms 00:15:00 Worm Farming Design 00:30:00 Vermicomposting 00:30:00 Small And Large Scale Worm Farms 00:15:00 How The Worm Population Is Controlled 00:15:00 Other Things You Can Do With Compost 00:15:00 Starting A Worm Farm Business 00:15:00 How To Be Successful With Your Worm Farm 00:15:00 Mock Exam Mock Exam- Worm Farming Course 00:20:00 Final Exam Final Exam- Worm Farming Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Are you in charge to plan and strategize in your organization? If yes then improve your problem-solving skills creatively through this comprehensive course. Description: Creative thinking is a requirement for any business to succeed. It can help anyone to be more efficient in their work which this course is designed for. You will be learning about creative thinking to help you and your organisation succeed. Through this course, you will understand the problems and what appropriate problem-solving process should you do in every situation. You will also learn the types of information to gather and know the importance of defining a problem and how to solve it. Who is the course for? Professionals who want to know how to solve problems creatively. People who have an interest in learning about creativity and creative problem-solving. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Certificate Course in Creativity and Creative Problem Solving is a useful qualification to possess, and would be beneficial for the following careers: Content Creator Creative Artworker Designers Developer Marketing Specialist Researcher. Module One - Getting Started 01:00:00 Module Two - The Problem Solving Method 01:00:00 Module Three - Information Gathering 00:30:00 Module Four - Problem Definition 01:00:00 Module Five - Preparing for Brainstorming 01:00:00 Module Six - Generating Solutions (I) 00:30:00 Module Seven - Generating Solutions (II) 01:00:00 Module Eight - Analyzing Solutions 01:00:00 Module Nine - Selecting a Solution 00:30:00 Module Ten - Planning Your Next Steps 01:00:00 Module Eleven - Recording Lessons Learned 01:00:00 Module Twelve - Wrapping Up 00:15:00 Activities Certificate Course in Creativity and Creative Problem Solving- Activities 00:00:00 Mock Exam Mock Exam- Certificate Course in Creativity and Creative Problem Solving 00:20:00 Final Exam Final Exam- Certificate Course in Creativity and Creative Problem Solving 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: To thrive in today's competitive business world, it is imperative as a business to think fast in difficult situations. Crowdsourcing Certificate Course will teach you all types of crowdsourcing which will kickstart your business growth. In this course, you will learn to the definition of crowdsourcing, its value in business, crowdsourcing process, identifying platforms, etc. You will also learn about the major types of crowdsourcing: microwork, macro work, crowd voting, crowd contends, crowd wisdom, crowdfunding, etc. Overall, this course will teach you to keep your crowd engaged and promote your business. Learning Outcomes: Allot a definition to crowdsourcing as well as its worth for business Acquire knowledge of project when crowdsourcing makes a proper sense Relate the crowdsourcing procedures Figure out platforms as well as social media tools to manage support your crowdsourcing campaigns Narrate the main features of crowdsourcing, involving microwork, macro work, crowd voting, crowd contents, crowd wisdom, as well as crowdfunding, Draw the attention make your crowd get involved Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Crowdsourcing Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Crowdsourcing Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 What Is Crowdsourcing? 00:45:00 The Crowdsourcing Process 00:15:00 Choosing Your Crowdsourcing Platform 00:30:00 Social Media and Crowdsourcing 00:15:00 Engaging the Crowd 00:15:00 Types of Crowdsourcing 00:45:00 Mock Exam Mock Exam- Crowdsourcing Certificate Course 00:20:00 Final Exam Final Exam- Crowdsourcing Certificate Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview The clutter in your home can cause clutter in your mind. For your overall well-being, living a clutter-free life is crucial. Master the art of decluttering and know how to maintain a minimalist lifestyle with our Decluttering Course. This course will help you comprehend the importance of decluttering. From the informative modules, you will learn about strategies and techniques for decluttering. The course will also help you understand how decluttering can promote mental well-being. In addition, you will learn the core principles of sustainable decluttering. Through this course, you will know how to make decluttering your habit. So, if you are determined to live in a clean and chaos-free home, enrol today! Course Preview Learning Outcomes Understand the significance of decluttering Learn effective strategies and techniques for decluttering Grasp the connection between decluttering and mental well-being Develop the skills required for sustainable decluttering Know how to make decluttering a habit Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Declutter Sustainable Decluttering Who Should Take this Decluttering Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Decluttering Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Decluttering Course will equip you with effective skills and abilities and help you explore career paths such as Decluttering Coach Professional Organiser Minimalist Lifestyle Coach Module 01: Introduction to Decluttering and Organising Introduction to Decluttering and Organising 00:15:00 Module 02: Room-by-Room Decluttering Room-by-Room Decluttering 00:19:00 Module 03: Decluttering Techniques and Strategies Decluttering Techniques and Strategies 00:10:00 Module 04: Decluttering and Mental Well-being Decluttering and Mental Well-being 00:12:00 Module 05: Sustainable Decluttering Sustainable Decluttering 00:14:00 Module 06: Decluttering for Different Lifestyles Decluttering for Different Lifestyles 00:11:00 Module 07: Maintenance and Long-Term Organisation Maintenance and Long-Term Organisation 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview Whether you want to become a web developer or a web host having an adequate understanding of cPanel is a must. The cPanel Complete Guideline installation and configuration is here to assist you in acquiring the skills and ability to use cPanel to manage a wide number of websites, email accounts and other essential aspects of web hosting. The cPanel Complete Guideline Installation and Configuration course is packed with theoretical and practical information on cPanel. In this course, you will get introduced to the cPanel configurations and learn how to install cPanel on the server. From the easy to follow module, you will pick up the skills and expertise to install PHP extensions, Nginx and Firewall. Here, you will receive a detailed lecture on SSH security configurations. This course will help you comprehend the process of automatic backup. Within a few steps, you will earn enough expertise for WordPress installation. The cPanel Complete Guideline installation and configuration course is a complete package built to equip you with practical cPanel skills. Join the course today and increase your employability in the relevant industry. Learning Outcomes Familiarize yourself with the steps of installing cPanel on the server Build an understanding of basic cPanel configurations Learn how to install PHP extensions Enrich your knowledge of SSH security configurations Understand the process of installing WordPress on cPanel Who is this course for? The cPanel Complete Guideline Installation and Configuration course is for individuals who want to learn about cPanel software Entry Requirement Basic Linux Knowledge Basic understanding of web development and web hosting This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The cPanel Complete Guideline Installation and Configuration course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Web designers Web developers Web Host Module 01: Introduction Introduction 00:10:00 Module 02: Setup Server and Connect to SSH Setup Server and Connect to SSH 00:12:00 Module 03: Installing cPanel on the Server Installing cPanel on the Server 00:09:00 Module 04: Explain Domain Records and Hostname Explain Domain Records and Hostname 00:06:00 Module 05: Basic cPanel Configuration Basic cPanel Configuration 00:19:00 Module 06: Notices About Auto Hostname ssl Notices About Auto Hostname ssl 00:03:00 Module 07: SSH Security Config SSH Security Config 00:09:00 Module 08: Encrypt ssl Plugin Encrypt ssl Plugin 00:05:00 Module 09: PHP Security and Configuration PHP Security and Configuration 00:08:00 Module 10: Installing PHP Extensions Installing PHP Extensions 00:16:00 Module 11: Apache Web server Configuration Apache Web server Configuration 00:21:00 Module 12: Installing Nginx as a Reverse Proxy Installing Nginx as a Reverse Proxy 00:08:00 Module 13: Firewall Installation and Configuration Firewall Installation and Configuration 00:27:00 Module 14: Automatic Backup and Restore Automatic Backup and Restore 00:27:00 Module 15: Installing Wordpress on cPanel to Test Database Installing WordPress on cPanel to Test Database 00:13:00 Module 16: Upgrade to Cloudlinux Upgrade to Cloudlinux 00:17:00 Module 17: Cloudlinux and LVE Configuration Cloudlinux and LVE Configuration 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
In the current world, children with intellectual ability are becoming widely accepted. There are several institutions in UK which mainly focuses on teaching these children with special care. If you have these altruistic intention of helping these challenged kids, then this Challenging Behaviour of Young People is perfect for you. This course consists of various modules that are all geared towards helping you learn how to treat and handle these children. Learning disability usually devolves into deranged behaviour in these children. This course will has a lot of contents which will thoroughly coach you and give you a practical knowledge about the techniques. It is important to treat each person as an individual and utilise their specific strengths, abilities and needs and help them flourish in their respective field of interest. Usually these pupils turn out to be geniuses if they are nurtured properly. Overall this course can be very effective in order to handle persons with challenging behaviour and learning disabilities and if you get it now, you will only get a head start. Who is the course for? People interested in working in institutions which helps low IQ pupils Professionals who are required to know handling challenged persons at the workplace Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Challenging Behaviour of Young People course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Teacher Licenced Therapist Psychologist Behaviour Consultant Challenging Behaviour of Young People Challenging behaviour and learning disabilities 00:15:00 Key priorities for implementation 00:15:00 Children, young people and adults 00:30:00 Organising effective care 00:30:00 Risk assessment 00:30:00 Reactive strategies 00:30:00 Mock Exam Mock Exam- Challenging Behaviour of Young People 00:20:00 Final Exam Final Exam- Challenging Behaviour of Young People 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Marketing is one kind of advertisement to make your business known and build a good position in the marketplace. You need this marketing in any business whether it's a big or small business. This course will be very beneficial for you to get proper knowledge of marketing. If you are a small business runner by this course you will learn to make marketing plan, applying the right strategies and how to develop your marketing message, and all the stuff related to marketing which will be beneficial for you to run your business smoothly. Learning Outcomes: Relate the crucial components for a marketing strategy, regardless the expansion of the business Execute tools as well as plans to generate a marketing formula supporting the development of their small business Apply the six steps to form, apply, along with recheck your marketing strategy Learn to leverage the best out of the internet as well as the social media marketing Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Marketing Certificate Course Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Marketing Certificate Course Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Marketing for Small Business 00:30:00 Elements of a Successful Marketing Message 01:00:00 The Marketing Cycle in Small Business 01:00:00 Identifying Marketing Strategies 01:00:00 Implementing Your Plan 01:00:00 Internet Marketing Basics 01:00:00 Mock Exam Mock Exam- Marketing Certificate Course Level 2 00:20:00 Final Exam Final Exam- Marketing Certificate Course Level 2 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00