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11839 Teaching & Training courses in Cookstown delivered On Demand

Employee Training Responsibilities: Effective Training Management

4.5(3)

By Studyhub UK

Embark on a transformative journey of learning with our comprehensive course, 'Employee Training Responsibilities: Effective Training Management.' In today's dynamic work environment, equipping yourself with the right skills is essential for both personal and professional growth. This course is meticulously designed to empower individuals with the knowledge and expertise needed to excel in training management. Through a series of engaging modules, you'll gain insights into coaching and mentoring, embracing workplace change, fostering a respectful environment, conducting performance appraisals, mastering communication strategies, resolving conflicts, and valuing diversity. Take the first step toward becoming a proficient training manager and elevate your career to new heights. Learning Outcomes Develop a profound understanding of employee training responsibilities. Acquire effective coaching and mentoring skills for managerial roles. Embrace and navigate workplace changes with confidence. Promote a respectful and harassment-free workplace culture. Master the art of conducting performance appraisals and providing constructive feedback. Why buy this Employee Training Responsibilities: Effective Training Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Employee Training Responsibilities: Effective Training Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Employee Training Responsibilities: Effective Training Management for? Managers and supervisors responsible for employee training. Professionals seeking career advancement in training management. HR personnel aiming to enhance training practices. Individuals dedicated to fostering a respectful workplace. Anyone keen on improving their coaching and mentoring skills.. Prerequisites This Employee Training Responsibilities: Effective Training Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Employee Training Responsibilities: Effective Training Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Training Manager: £35,000 - £60,000 per annum HR Manager: £40,000 - £70,000 per annum Organizational Development Specialist: £30,000 - £50,000 per annum Workplace Diversity Coordinator: £30,000 - £50,000 per annum Performance Appraisal Consultant: £35,000 - £55,000 per annum Conflict Resolution Specialist: £35,000 - £60,000 per annum Course Curriculum Module 01: Introduction to Employee Training Responsibilities Introduction to Employee Training Responsibilities 00:20:00 Module 02: Coaching and Mentoring Skills for Managers Coaching and Mentoring Skills for Managers 00:11:00 Module 03: Embracing Change in the Workplace Embracing Change in the Workplace 00:16:00 Module 04: Preventing Harassment and Promoting a Respectful Workplace Preventing Harassment and Promoting a Respectful Workplace 00:13:00 Module 05: Effective Performance Appraisals and Feedback Effective Performance Appraisals and Feedback 00:13:00 Module 06: Effective Communication Strategies Effective Communication Strategies 00:16:00 Module 07: Conflict Resolution Conflict Resolution 00:11:00 Module 08: Building and Valuing Workplace Diversity Building and Valuing Workplace Diversity 00:16:00 Module 09: Time Management for Managers Time Management for Managers 00:20:00

Employee Training Responsibilities: Effective Training Management
Delivered Online On Demand2 hours 16 minutes
£10.99

Team Building Training

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Team Building Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Team Building Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Team Building Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Team Building Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Team Building Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Team Building Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Defining Success Defining Success 00:05:00 Module 02: Types of Teams Types of Teams 00:06:00 Module 03: The First Stage of Team Development - Forming The First Stage of Team Development - Forming 00:02:00 Module 04: The Second Stage of Team Development - Storming The Second Stage of Team Development - Storming 00:03:00 Module 05: The Third Stage of Team Development - Norming The Third Stage of Team Development - Norming 00:02:00 Module 06: The Fourth Stage of Team Development - Performing The Fourth Stage of Team Development - Performing 00:02:00 Module 07: Team Building Activities Team Building Activities 00:03:00 Module 08: Making the Most of Team Meetings Making the Most of Team Meetings 00:03:00 Module 09: Solving Problems as a Team Solving Problems as a Team 00:08:00 Module 10: Encouraging Teamwork Encouraging Teamwork 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Team Building Training
Delivered Online On Demand2 hours 35 minutes
£11.99

Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT)

4.5(3)

By Studyhub UK

Equip managers and supervisors with the knowledge and skills to address and prevent sexual harassment in the workplace. Delve into the various aspects of sexual harassment, from its definition to recognizing and effectively managing instances. Learn about policies, procedures, and strategies that promote a safe and respectful work environment. Learning Outcomes: Understand the concept and implications of sexual harassment. Differentiate between various types of sexual harassment. Recognize signs and behaviors indicative of sexual harassment. Explore workplace policies and procedures for handling such cases. Develop effective strategies to address and prevent sexual harassment. Learn how to foster a respectful and inclusive work culture. Acquire communication skills to address incidents with sensitivity. Gain insights into legal and ethical considerations surrounding sexual harassment. Why buy this Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT)?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) course is ideal for Managers and supervisors responsible for employee well-being. HR professionals seeking to strengthen workplace policies. Business owners aiming to cultivate a harassment-free environment. Individuals interested in promoting safe and inclusive workplaces. Prerequisites This Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Human Resources Manager - Average Earnings: £30,000 - £60,000 per year. Employee Relations Specialist - Average Earnings: £25,000 - £50,000 per year. Training and Development Manager - Average Earnings: £30,000 - £60,000 per year. Workplace Diversity and Inclusion Officer - Earnings Vary Depending on Organization. Legal Consultant Specializing in Employment Law - Earnings Vary Depending on Client Base. Course Curriculum Module 01: What is Sexual Harassment? What is Sexual Harassment? 00:12:00 Module 02: Types of Sexual Harassment Types of Sexual Harassment 00:12:00 Module 03: Recognising Sexual Harassment in the Workplace Recognising Sexual Harassment in the Workplace 00:12:00 Module 04: Policies and Procedures Policies and Procedures 00:11:00 Module 05: How to Deal with Sexual Harassment in the Workplace? How to Deal with Sexual Harassment in the Workplace? 00:14:00 Assignment Assignment - Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) 00:00:00

Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT)
Delivered Online On Demand1 hour 1 minutes
£10.99

Sales Training Level 1

5.0(1)

By Course Gate

Study Sales Training Level 1 with a comprehensive syllabus, high-quality study materials, unlimited tutor support and earn an endorsed Certificate of Achievement from Regulated Awarding Body. Are you looking to become a confident salesperson? Want to build meaningful sales relationships with clients and potential customers? This accredited qualification is best suited to aspiring sales representatives or existing sales professionals seeking to build sales relationships with clients initially and gradually maintain and improve upon those relationships. One of the fundamental aspects of sales is relationship building. In this course, you will discover the appropriate knowledge and understanding of tactics that help you be successful in sales and build long-term professional relationships with potential customers or clients. Enrol in this course today with no entry-requirements or formal qualifications, and take your steps towards a rewarding career in sales! Learning Objectives The primary learning objectives of this accredited Sales Training Level 1 is to develop your knowledge further by equipping discerning insights into balancing the need to make a sale with the need to build a robust, long-lasting relationship with the customers. This accredited course gradually leads you through practical skills, advice and knowledge for building successful relationships in sales. Upon successful completion of this Sales Training Level 1, you will benefit from a range of unique skills, expertise and knowledge, including: Understanding why you need to put the clients' best interests at the forefront of your mind Be mindful of the benefits of developing a support network of connections Learn how to employ communication techniques to build your network Develop the essential interpersonal skills and practice them in real life scenarios Understand how building relationships can boost your sales and improve business base Identify the key elements in strong working relationships Explore the inherent facts that influence people in forming relationships The crucial steps to effectively strengthen your customer relationships Who is this Course for? Sales Training Level 1 is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sales Training Level 1 Course Overview 00:15:00 Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Sales Training Level 1
Delivered Online On Demand4 hours
£11.99

Conquer Your Deadlines: Top Assignment Help Tips for Busy Students

By Jack Walker

Discover how to conquer your assignment deadlines with ease. Packed with valuable tips and strategies, this article explores the importance of effective deadline management for busy students. Learn how to prioritise tasks, plan your schedule wisely, and utilise assignment help services to achieve academic success.

Conquer Your Deadlines: Top Assignment Help Tips for Busy Students
Delivered Online On Demand
FREE

Speech Therapy Training for SEN Teachers

4.5(3)

By Studyhub UK

Embark on an enlightening path with our 'Speech Therapy Training for SEN Teachers' course, designed to foster a nurturing learning environment for students with special educational needs. The initial module offers a comprehensive introduction to the realm of speech therapy, setting the stage for a deeper understanding of the intricacies of speech science. As the course unfolds, you'll traverse through the anatomy of speech, discovering how we transform thoughts into words, and delve into the linguistic discipline that defines our communication. The training not only provides insights into language development but also addresses the challenges faced by individuals with speech and language disorders, offering tailored strategies for both children and adults. Learning Outcomes Understand the foundations and significance of speech therapy within educational settings. Acquire insights into the biological and physiological mechanisms that enable speech. Recognise characteristics of typical and atypical language development. Identify and differentiate between speech disorders in various age groups. Employ specialised teaching methods to support pupils with diverse speech and learning needs. Why choose this Speech Therapy Training for SEN Teachers course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Speech Therapy Training for SEN Teachers Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Speech Therapy Training for SEN Teachers course for? SEN teachers seeking to augment their teaching methods. Aspiring speech therapists aiming to work within educational frameworks. Educational professionals dedicated to inclusive learning. Teaching assistants who wish to specialise in speech and language support. Professionals in the care sector looking to better understand speech therapy in educational contexts. Career path SEN Speech Therapy Assistant - £18,000 to £22,000 Learning Support Assistant - £17,000 to £23,000 Speech Therapy Outreach Worker - £20,000 to £25,000 SEN Coordinator - £24,000 to £30,000 Child Speech Specialist - £26,000 to £32,000 Educational Psychologist - £35,000 to £48,000 Prerequisites This Speech Therapy Training for SEN Teachers does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Speech Therapy Training for SEN Teachers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Speech Therapy Training for SEN Teachers Speech Therapy An Overview of Speech Therapy 00:13:00 The Science of Speech 00:20:00 The Anatomy of Speech 01:00:00 Characteristic of Speech: Linguistic Discipline 00:27:00 Literacy and Language Development 00:22:00 Child Speech & Language Disorders 00:32:00 Adult Speech & Language Disorders 00:29:00 SEN Teaching Assistant Module 01: Special Education Needs (SEN) An Overview 00:08:00 Module 02: SEN Support 00:12:00 Module 03: High Quality Teaching for Pupils with SEN 00:09:00 Module 04: SEN Teaching Methodologies 00:20:00 Module 05: Communication and Interaction 00:16:00 Module 06: Cognition and Learning 00:20:00 Module 07: Social, Emotional and Mental Health Difficulties 00:11:00 Module 08: Sensory or Physical Needs 00:15:00 Module 09: Working in Partnership 00:09:00 Mock Exam Mock Exam - Speech Therapy Training for SEN Teachers 00:20:00 Final Exam Final Exam - Speech Therapy Training for SEN Teachers 00:20:00

Speech Therapy Training for SEN Teachers
Delivered Online On Demand6 hours 3 minutes
£10.99

Complete Minute Taking Training

By Training Tale

Minute Taking : Minute Taking Do you want to learn more about minute taking or develop your existing skills? The goal of the minute taking course was to give participants a thorough grasp of minute taking, with a focus on minute taking legal ideas, minute taking industry best practices, and minute taking underlying expertise. You will get knowledge of the duties and responsibilities of a Minute-Taker in this Minute Taking course. This Minute Taking contains detailed directions for meeting preparation, problem handling and meeting wrap up. Minute Taking also involves creating clear, structured meeting minutes. Moreover, Minute Taking will teach you how to succinctly summarise a meeting's conclusions. This Minute Taking : Minute Taking training also offers tactics for enhancing your professional image and confidence. Also this Minute Taking course pointers and guidance on how to ensure that all issues that arise during a meeting are resolved successfully. So why are you still waiting? Enrol right away to learn how our effective Minute Taking may increase the productivity and success of business meetings. Main Course: Minute Taking Free Courses are including with this Minute Taking : Minute Taking Course Along with The Minute Taking Course, We Offer a free HR & Payroll Management Course Along with The Minute Taking Course, We Offer a free Admin, secretarial & PA Training Along with The Minute Taking Course, We Offer a free Office Management Course Special Offers of this Minute Taking : Minute Taking Course This Minute Taking : Minute Taking Course includes a FREE PDF Certificate. Lifetime access to this Minute Taking : Minute Taking Course Instant access to this Minute Taking : Minute Taking Course Get FREE Tutor Support from Monday to Friday in this Minute Taking : Minute Taking Course [ Note: Free Digital certificate as soon as completing the Minute Taking : Minute Taking Course] Executive PA: Executive PA Online Industry Experts Designed this Executive PA course into 11 detailed modules. Course Curriculum of Executive PA: Executive PA Course: Module 1: Personal Assistant Fundamentals Module 2: Business Telephone Approaches Module 3: Information regarding shipping and mail services Module 4: An Overview of Travel Arrangements Module 5: Outline setting up conferences and meetings Module 6: Management of time Module 7: Systems for Record Keeping and Filing Module 8: Business Writing Techniques Module 9: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills Assessment Method of Minute Taking : Minute Taking Course Upon finishing each module of the Minute Taking : Minute Taking Course, automated MCQ quizzes will be available. To proceed to the next module, you must successfully complete the quiz with a minimum score of 60%. Certification of Minute Taking : Minute Taking Course After completing the MCQ assessment for this Minute Taking : Minute Taking Course, you will be awarded a Wise Campus Certificate of Completion. Who is this course for? Minute Taking : Minute Taking To enrol in this Minute Taking : Minute Taking Course, students must fulfil the following requirements. To join in our Minute Taking : Minute Taking Training Course, you must have a strong command of the English language. To successfully complete our Minute Taking : Minute Taking Training Course, you must be vivacious and self driven. To complete our Minute Taking : Minute Taking Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Minute Taking : Minute Taking Training Course. Requirements Minute Taking: Minute Taking There are no specific requirements for this Minute Taking: Minute Taking Course because it does not require any advanced knowledge or skills. Career path Minute Taking : Minute Taking You will have a variety of job options after taking this Minute Taking : Minute Taking course; here are a few possibilities: Minute Taker Personal Assistant Secretary Chairperson Certificates Certificate of completion Digital certificate - Included

Complete Minute Taking Training
Delivered Online On Demand26 hours
£12

Supervisor Training Course

By Online Training Academy

Are you ready to step into a supervisory role or enhance your existing skills? Our comprehensive Supervisor Training course is designed to equip you with the knowledge and tools necessary to excel in any supervisory position. Whether you're a new supervisor or looking to refine your leadership abilities, this course will provide you with the essential skills to manage teams effectively, communicate efficiently, and handle the challenges of supervision with confidence. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Supervisor Training curriculum, learners will gain essential skills to effectively manage and lead teams. They will understand the important role of supervision and develop crucial communication skills needed to convey ideas clearly and build strong relationships with employees. The training covers effective methods for managing and guiding employees, including recruitment and dismissal processes. Learners will also learn strategies for handling conflicts that may arise in the workplace, promoting a harmonious work environment. Additionally, they will be trained in cybersecurity practices, ensuring they understand how to protect company and employee data. This curriculum provides interactive training tailored for new supervisors, equipping them with practical knowledge and tools to succeed in their roles and contribute positively to organizational growth and success. Course Curriculum Module 01: Fundamentals of Supervisor Training Module 02: Understanding the Role of Supervision Module 03: Essential Skills in Supervision Module 04: Communication Skill Development Module 05: Employee Management Module 06: Recruitment and Dismissal Module 07: Conflict Management Module 08: Interactive Training for New Supervisors Module 09: Cybersecurity for Employees Learning Outcomes: Understand fundamentals of supervision and its importance in organizations. Develop essential communication skills for effective supervisory roles. Manage employee performance and conduct recruitment and dismissal procedures confidently. Resolve conflicts in the workplace using effective conflict management strategies. Equip new supervisors with interactive training techniques for successful onboarding. Implement cybersecurity practices to ensure employee data protection and organizational security. CPD 10 CPD hours / points Accredited by CPD Quality Standards Supervisor Training 2:13:54 1: Module 01: Fundamentals of Supervisor Training 13:29 2: Module 02: Understanding the Role of Supervision 12:46 3: Module 03: Essential Skills in Supervision 18:33 4: Module 04: Communication Skill Development 12:16 5: Module 05: Employee Management 12:45 6: Module 06: Recruitment and Dismissal 17:29 7: Module 07: Conflict Management 13:37 8: Module 08: Interactive Training for New Supervisors 17:09 9: Module 09: Cybersecurity for Employees 14:50 10: CPD Certificate - Free 01:00 Who is this course for? New supervisors seeking foundational skills in management and leadership. Experienced employees transitioning into supervisory roles for career advancement. HR professionals involved in recruitment, employee management, and conflict resolution. Managers aiming to enhance their communication and supervision skills. Individuals interested in understanding the responsibilities of a supervisor. Career path Operations Supervisor Team Leader Shift Manager HR Supervisor Department Manager Office Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Supervisor Training Course
Delivered Online On Demand2 hours 12 minutes
£12

Telephone Skills Training

By Training Tale

Telephone Skills Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone Skills course, you will develop better telephone communication skills. This Telephone Skills course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Learning Outcomes After completing this Telephone Skills course, you will be able to: Understand various aspects of phone etiquette Know how to use proper phone language Know how to handle inbound and outbound calls Know how to eliminate phone distractions Know how to handle rude or angry callers and much more. Why Choose Telephone Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Courses are included in this Telephone Skills Bundle Course Course 01: Level 2 Customer Service Course Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Telephone Skills course] Course Curriculum of the Telephone Skills Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Skills After completing each module of the Telephone Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Skills After completing the MCQ/Assignment assessment for this Telephone Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Telephone Skills This Telephone Skills course is ideal for those who want to develop their telephone skills. Requirements Telephone Skills There are no specific requirements for this Telephone Skills Course because it does not require any advanced knowledge or skills. Career path Telephone Skills After completing this Telephone Skills course, you may be able to pursue a variety of promising career opportunities.

Telephone Skills Training
Delivered Online On Demand15 hours
£12

Domestic Violence & Abuse

By Training Tale

Domestic Violence and Abuse Online Training Domestic violence is often neglected because it occurs behind closed doors and is a social taboo that is rarely discussed. This has to stop, and the most effective way to deal with the problem is to raise awareness, educate people, and intervene at the earliest possible stage. This Domestic Violence and Abuse course will teach you how to recognise domestic violence and abuse, who is most vulnerable, and how to assist both adult and child victims. Understanding domestic abuse and violence is the first step toward overcoming them. This Domestic Violence and Abuse course covers the fundamentals of domestic violence and abuse, including who is most vulnerable, the various types of domestic abuse, and how domestic violence affects women and children. Through this Domestic Violence and Abuse course, you will also learn how to assist adults you suspect are victims of violence and advice on recognising the signs and approaching someone with sensitivity and confidence. Special Offers of this Domestic Violence Course This Domestic Violence Course includes a FREE PDF Certificate. Lifetime access to this Domestic Violence Course Instant access to this Domestic Violence: Domestic Violence Course Get FREE Tutor Support from Monday to Friday in this Domestic Violence: Domestic Violence Course Courses are included in this Domestic Violence and Abuse Bundle Course Course 01: Domestic Violence and Abuse Course 02: Diploma in Counselling and Psychology Course 03: Level 2 Certificate in Awareness of Mental Health Problems Domestic Violence and Abuse Online Industry Experts Designed this Domestic Violence and Abuse course into 10 detailed modules. Certification of Domestic Violence and Abuse After completing the MCQ/Assignment assessment for this Domestic Violence and Abuse course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Domestic Violence and Abuse Training The Domestic Violence and Abuse course is ideal for anyone who works or wants to work with vulnerable people, especially if you work or volunteer in domestic violence. Requirements Domestic Violence and Abuse Students who intend to enrol in this Domestic Violence and Abuse course must meet the following requirements: Domestic Violence Abuse: Good command of the English language Domestic Violence Abuse: Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Domestic Violence and Abuse Certificates Certificate of completion Digital certificate - Included

Domestic Violence & Abuse
Delivered Online On Demand32 hours
£12