Duration 2 Days 12 CPD hours This course is intended for This introductory-level course is ideal for project managers, team leaders, and collaboration-focused roles who are already familiar with Jira and are looking to integrate Confluence into their project workflows. Overview Throughout the course you will learn to: Master the fundamentals of Confluence, including understanding its history, navigation, and the distinction between pages and blogs. Gain proficiency in creating, editing, copying, moving, and deleting pages, along with managing file directories and executing advanced editing features. Develop the ability to use and create blueprints and templates, aiding in the standardization and productivity enhancement of your team's work. Understand the collaborative features of Confluence such as sharing links, commenting, mentioning, liking, and watching content to promote a culture of teamwork and collaboration in your organization. Learn how to effectively integrate Confluence with Jira, linking issues and filters, and using auto-links for smoother project management. OPTIONAL: Acquire skills in Confluence administration, including managing notifications and watchers, linking to other applications, customizing the look and feel of your workspace, and creating various types of spaces (public, private, team, etc.) Boost your project management and team collaboration skills with our hands-on, interactive course, Getting Started with Confluence (with Jira). Confluence, as a powerful project collaboration tool, seamlessly integrates with Jira, allowing you to create, share, and collaborate on projects in a more efficient and visually appealing way. This course will equip you with the skills to manage projects, improve workflow efficiency, and promote transparency in your organization. You will gain practical knowledge about Confluence's core features such as creating and editing pages, managing file directories, using tasks, macros, and gadgets, and differentiating between pages and blogs.Working in a hands-on learning environment guided by our expert instructor, you?ll gain experience with Confluence's unique features like using and creating blueprints and templates, enhancing standardization and productivity in your team. The program includes a deep dive into collaborative features of Confluence and its integration with Jira, which will enhance your ability to foster a collaborative environment. Administrative aspects like managing notifications, watchers, linking to other applications, and creating various types of spaces will also be covered.You?ll leave the course with the skills to apply Confluence within your existing Jira environment effectively, ready to use its collaborative tools and features to streamline workflows and boost project productivity. Introduction History Navigation Space Directory Shortcuts Pages VS Blogs Pages Creating Pages Editing Pages File Directory Advanced Editing (Markup, Undefined links, etc.) Copying and Moving Pages Deleting Pages Tasks Macros/Gadgets Macro overview and use Using JIRA Gadgets Editing Existing Macros Blueprints/Templates Working with Blueprints Creating/Using Templates Collaboration Sharing Links Commenting Mentioning 'Liking' Content 'Watching' Content JIRA Integration Linking your JIRA and Confluence Instances Linking Issues and Filters Auto Links Administration Page vs Space vs System Admin Notifications Watchers Linking to Other Applications Workbox Notifications Look and Feel Creating Spaces Public Space Private Space Team Space Technical Documentation Meeting Minutes Blog Additional course details: Nexus Humans Introduction to Confluence (TTDV7545) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Confluence (TTDV7545) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Try Grow with this taster session! We've extracted a snippet of module 1 to give you a flavour for how our CPD programme works. Give it a try! Comprehensive, inclusive and accessible CPD for EAL teaching – designed for all educators. At FlashAcademy®, we believe in a whole-school approach to EAL teaching, empowering every educator to contribute to the success of multilingual learners. Our CPD programme provides: Practical knowledge and evidence-based strategies. Resources to reflect, refine, and grow your school’s EAL provision. Actionable tools designed by experienced teachers and EAL specialists who understand the challenges of teaching multilingual learners. With real-life context learning, you’ll gain the skills to deliver impactful teaching and help your EAL students thrive. About Grow with FlashAcademy® Developed in collaboration with EAL Inclusive, we have created a comprehensive CPD journey for educators. Whether you’re new to EAL or looking to refine your strategies, Grow with FlashAcademy® offers flexible, on-demand learning. What’s included? A blend of video lessons, interactive content and a downloadable reflection journal. On-demand access via Cademy so you can learn at your own pace. Expert virtual drop-in sessions to connect with EAL specialists and ask your questions. Modules designed for practical implementation in schools. Why Grow with FlashAcademy®? The challenge EAL coordinators and practitioners often highlight the growing gap in whole-school teaching support for EAL provision. With budget constraints shifting responsibility to classroom teachers, the need for accessible, high-quality CPD has never been greater. The solution Grow with FlashAcademy® bridges this gap by offering a blend of online training and expert-led support. Developed with insights from leading EAL experts, our programme addresses the challenges schools face today. We’re creating meaningful change to equip educators with the tools they need to succeed. Programme tiers We have created three tiers, you can purchase just one tier or a mix depending on your existing knowledge and requirements. Tier 1: Foundations of EAL pedagogy Tier 2: Advanced pedagogy and assessment (Coming in 2025) Tier 3: Whole-school systems and strategy (Coming in 2025) Each tier includes 6 modules (60–90 minutes each), providing over 18 hours of evidence-based CPD. How it works 1) Learn Complete each module at your own pace. We recommend completing two modules per term to allow time for the following steps. 2) Reflect Use the downloadable reflection journal to evaluate your learning and its impact. 3) Implement Trial strategies in your classroom. 4) Connect Join one live virtual drop-in session per tier to ask an EAL expert for advice and support. Meet the experts Our network of passionate EAL practitioners are ready to support your journey with actionable insights and proven strategies. These experts are an integral part of our mission to drive wider change in EAL provision. Speakers in this tier include: Anna Leaman, EAL Specialist and Director, EAL Inclusive. Anna is our programme leader, she'll be your guide throughout the programme. Chris Woodhams, Assistant Campus Principal, OneSchool Global. Soofia Amin, Assistant Head Teacher and Specialist Lead in Education for Multilingualism at Kensington Primary. Ready to get started? Enrol in Grow with FlashAcademy®. Start building your expertise and refining your school’s EAL action plan today.
This on-demand webinar explores the significant, yet often overlooked, connection between EAL (English as an Additional Language) and student wellbeing in an international context.
Overview With the ever-increasing demand for Building Design and Construction in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Building Design and Construction may be. Learning about Building Design and Construction or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Building Design and Construction . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Building Design and Construction is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Building Design and Construction course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Building Design and Construction course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Building Design and Construction course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Building Design and Construction , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Building Design and Construction , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Building Design and Construction , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Building Design and Construction course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1- Introduction to Green Design and Sustainability Introduction to Green Design and Sustainability 00:00 Module 2- Components of Sustainable Design and Construction Components of Sustainable Design and Construction 00:00 Module 3- Green Design and the Construction Process Green Design and the Construction Process 00:00 Module 4- Green Project Cost Monitoring and Closeout Green Project Cost Monitoring and Closeout 00:00 Module 5- Green Building Materials and Products Green Building Materials and Products 00:00 Module 6- Indoor Environmental Quality Indoor Environmental Quality 00:00 Module 7- Water Efficiency and Sanitary Waste Water Efficiency and Sanitary Waste 00:00 Module 8- Impact of Energy and Atmosphere Impact of Energy and Atmosphere 00:00 Module 9- Green Design and Building Economics Green Design and Building Economics 00:00 Module 10- Project Cost Analysis Project Cost Analysis 00:00
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations
Unlock the power of proficient English communication with our Functional Skills English course. Elevate your speaking, listening, reading, and writing abilities to new heights. Designed to make you a confident and effective communicator, this course is your ultimate guide to mastering English skills at an advanced level.
GCSE & IGCSE one-to-one tuition
SEN Teaching Assistant Diploma with Autism, ADHD, Dyslexia & Dysphagia Awareness Empower your teaching career with our comprehensive SEN Teaching Assistant Diploma. Specialize in supporting students with Autism, ADHD, Dyslexia, and Dysphagia. Become an expert SEN Teaching Assistant and champion inclusive education. Learning Outcomes: Comprehend the intricacies of SEND as an SEN Teaching Assistant. Apply the SEND Code of Practice as an SEN Teaching Assistant. Utilise effective classroom strategies as an SEN Teaching Assistant. Implement educational psychology in teaching as an SEN Teaching Assistant. Understand Autism Spectrum Disorder (ASD) to support as an SEN Teaching Assistant. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from SEN Teaching Assistant Diploma: Understanding SEND: Delve into the foundations of special educational needs and disabilities crucial for an SEN Teaching Assistant. SEND Code of Practice - 0 to 25 Years: Explore the legal and practical frameworks guiding SEN Teaching Assistants. An Overview of Teaching Assistant: Review the general role and responsibilities expected of a Teaching Assistant with a focus on SEN. Working in The Classroom: Gain practical strategies for effective classroom management as an SEN Teaching Assistant. Educational Psychology: Apply principles of educational psychology to support diverse learning needs as an SEN Teaching Assistant. Phonics Teaching: Develop phonics teaching skills to enhance reading development, particularly useful for SEN Teaching Assistants. Learn about Autism Spectrum Disorder (ASD): Acquire foundational knowledge about ASD for a nuanced approach to support as an SEN Teaching Assistant. Types of Autism: Identify the various manifestations of autism to tailor support as an SEN Teaching Assistant. Symptoms of Autism: Recognise symptoms of autism to provide timely interventions as an SEN Teaching Assistant. Autism Awareness: Promote understanding and best practices in autism support as an SEN Teaching Assistant. Fundamentals of ADHD: Understand the core concepts of ADHD and its impact on learning for an SEN Teaching Assistant. ADHD Management Strategies: Implement effective management strategies for ADHD in the classroom as an SEN Teaching Assistant. Identification of Dyslexia: Learn how to identify signs of dyslexia for targeted teaching support as an SEN Teaching Assistant. Treatment of Dyslexia: Explore treatment and support strategies for dyslexic students as an SEN Teaching Assistant. Teaching Dyslexics: Adapt teaching methods to meet the needs of dyslexic learners as an SEN Teaching Assistant. Speech & Language Therapist: Understand the role of speech and language therapy in supporting communication as an SEN Teaching Assistant. Speech Language Pathologist: Learn about the interventions used by speech-language pathologists that an SEN Teaching Assistant can apply in educational settings.
Duration 1 Days 6 CPD hours This course is intended for This course is designed for individuals who may need to present information effectively in a professional environment. Overview Define what makes a presentation effective. Plan presentations. Design a presentation framework. Develop the presentation body. Create supporting materials. Prepare for your presentation. Deliver presentations. Conduct a question-and-answer session. Deliver group presentations and virtual presentations. The ability to deliver presentations is vital to achieving advancement for yourself and for your ideas. Few skills in life will contribute to your success as much as presentation skills. Without a dynamic and coherent presentation, even stellar ideas can fail to convince your audience. In this course, you will learn to organize your ideas to create coherent and convincing oral presentations, while also utilizing available visual aids and using public-speaking techniques to strengthen your delivery. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites To ensure your success, you will need to have experience writing in a professional context and creating presentations using Microsoft Office PowerPoint. 1. Defining Presentation Effectiveness Identify Qualities of Effective Presentations Evaluate Yourself as a Presenter 2. Planning Presentations Analyze the Audience Establish Your Presentation\'s Objectives 3. Designing the Presentation Create the Presentation Structure Organize the Presentation Body Write the Conclusion First Write the Introduction 4. Developing the Presentation Body Select Evidence Write the Presentation Body Create Visuals 5. Creating Supporting Materials Create a Slide Deck Create Speaker Aids Create Audience Handouts 6. Preparing for Your Presentation Rehearse the Presentation Plan Event Logistics 7. Delivering Presentations Connect with Your Audience Present Powerfully Utilize a Slide Deck Effectively 8. Conducting a Question-and-Answer Session Answer Questions Handle Challenging Questions 9. Presenting in Common Business Scenarios Plan and Deliver a Virtual Presentation Plan and Deliver Group Presentations 10. Key Course Information This course focuses on the skills necessary to prepare and deliver an effective presentation; that being said, the learner will not be creating, delivering, or designing a specific presentation from start to finish in this course (this course only provides the foundational knowledge for doing this work back at the office). This course consists of instructor lecture along with course activities corresponding with the main course objectives. In terms of the course activities, 50% will be discussion based - 25% will be in a group-work format - and 25% will be hands-on/involve a digital tool, such as a PowerPoint or Word file. The intent is for students leaving this course to take the skills learned and apply them to their efforts of creating more effective presentations upon returning to the workplace. Additional course details: Nexus Humans Effective Presentations (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Effective Presentations (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours Additional course details: Nexus Humans Enterprise Operator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Enterprise Operator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.