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24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Creating a fair and inclusive environment is essential for any organisation. In the UK, diversity and inclusion are not just buzzwords but essential components of a thriving society. According to a recent report, over 40% of the UK workforce comes from ethnic minority backgrounds. However 21% of employees believe they have been discriminated against in the workplace based on their race or ethnicity. Are you committed to creating an equitable and inclusive environment where everyone can thrive? This course will equip you with the knowledge and skills to navigate the complexities of diversity and build a more positive and productive work environment. This Equality, Diversity & Inclusion (EDI) course provides an in-depth understanding of diversity, stereotypes, and the barriers that hinder inclusion. You will learn effective verbal and non-verbal communication skills to navigate diverse environments. The course also covers proactive strategies for promoting inclusivity, coping with discrimination, and dealing with diversity complaints at individual, managerial, and organisational levels. Learning Outcomes of Equality, Diversity & Inclusion (EDI) Grasp the significance and dimensions of societal diversity. Recognize and address prevalent stereotypes in daily scenarios. Detect and counteract obstacles to fostering inclusive environments. Develop and refine effective verbal communication techniques. Understand and master non-verbal cues for enhanced communication. Cultivate a proactive mindset for positive personal change. Strategize and adapt to discrimination encounters effectively. Address personal diversity-related complaints empathetically. Implement managerial strategies for handling diversity complaints. Establish organizational procedures for addressing diversity complaints. Why Choose Us? Learn Equality, Diversity and Inclusion from anywhere in the world The Equality, Diversity & Inclusion is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Equality, Diversity & Inclusion course materials The Equality, Diversity & Inclusion comes with 24/7 tutor support Free Gift Courses Are Course 01: Resilience Training Course Course 02: Conflict Management Training Equality, Diversity and Inclusion (EDI) - CPD Certified This Equality, Diversity & Inclusion (EDI) course teaches you diversity and inclusion principles, understanding stereotypes, breaking down barriers, effective communication skills, proactive strategies for inclusivity, coping with discrimination, and handling diversity complaints at individual, managerial, and organisational levels to create a culture of respect and equal opportunities. This not only benefits your colleagues and creates a more harmonious work environment, but can also enhance your career prospects by demonstrating your commitment to diversity and fostering a culture of respect. Course Curriculum Overview for Diversity and Inclusion TrainingModule 01: Understanding Diversity Explores the concept of diversity, its significance in the workplace, and how to appreciate and respect individual differences. It emphasizes the value of diverse perspectives and inclusive practices in creating a positive and productive environment. Module 02: Understanding Stereotypes Discusses common stereotypes, their impact on individuals and groups, and strategies to challenge and overcome them. The module aims to foster awareness and promote a culture of inclusion by breaking down prejudiced views. Module 03: Breaking Down the Barriers Identifies barriers to diversity and inclusion, and provides practical approaches to dismantle these obstacles. It focuses on creating an environment where everyone feels valued and respected. Module 04: Verbal Communication Skills Enhances verbal communication skills to ensure clear, respectful, and inclusive interactions in diverse settings. It covers effective listening, appropriate language use, and fostering open dialogue. Module 05: Non-Verbal Communication Skills Focuses on body language, facial expressions, and gestures in effective and inclusive communication. The module emphasizes understanding and interpreting non-verbal cues to improve interactions. Module 06: Being Proactive Encourages proactive behaviour in promoting diversity and inclusion, including taking initiatives and personal actions. It highlights the importance of leading by example and advocating for inclusive practices. Module 07: Coping with Discrimination Provides strategies for coping with and addressing discrimination in the workplace and other settings. It includes techniques for managing emotional responses and seeking support. Module 08: Dealing with Diversity Complaints as a Person Guidance on how individuals can handle diversity-related complaints, including personal and professional strategies. The module focuses on effective communication and conflict resolution. Module 09: Dealing with Diversity Complaints as a Manager Offers managers tools and techniques for addressing and resolving diversity complaints within their teams. It covers best practices for fair and impartial handling of issues. Module 10: Dealing with Diversity Complaints as an Organization Provides a comprehensive approach for organizations to manage diversity complaints, including policy development, training programs, and creating a culture of accountability and support. Enrol today in this Equality, Diversity and Inclusion (EDI) course and advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Module 01: Understanding Diversity 17:21 1: Introduction Video Preview 01:21 2: Understanding Diversity 16:00 Module 02: Understanding Stereotypes 03:10 3: Understanding Stereotypes 03:10 Module 03: Breaking Down the Barriers 05:51 4: Breaking Down the Barriers 05:51 Module 04: Verbal Communication Skills 08:48 5: Verbal Communication Skills 08:48 Module 05: Non-Verbal Communication Skills 05:04 6: Non-Verbal Communication Skills 05:04 Module 06: Being Proactive 08:33 7: Being Proactive 08:33 Module 07: Coping with Discrimination 10:20 8: Coping with Discrimination 10:20 Module 08: Dealing with Diversity Complaints as a Person 03:47 9: Dealing with Diversity Complaints as a Person 03:47 Module 09: Dealing with Diversity Complaints as a Manager 03:31 10: Dealing with Diversity Complaints as a Manager 03:31 Module 10: Dealing Diversity Complaints as a Organization 07:11 11: Dealing with Diversity Complaints as an Organization 07:11 Order Your Certificate 02:00 12: Order Your CPD Certificate 01:00 13: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this Equality, Diversity and Inclusion (EDI) course. This course is ideal for: Diversity and inclusion professionals. Human resources specialists. Managers and team leaders. Educators and trainers. Social workers and counselors. Requirements You will not need any prior background or expertise to enrol in this Equality, Diversity and Inclusion (EDI) course. Career path After completing this Equality, Diversity and Inclusion (EDI) course, you are to start your career or begin the next phase of your career. HR Specialist Diversity Officer Inclusion Consultant Change Manager Team Leader Manager Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certification Accredited by CPDQS Digital certificate - £10 Certification Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Event Planning course will teach you how to plan and manage beautiful events for delighted clients. Social gatherings, parties, celebrations, and business lunches will reclaim their former prominence and popularity in the coming years. Mastering the diverse talents that will be in demand at this time will allow you to be at the forefront of this possible rush of opportunity. You will be able to work directly with clients and co-workers after finishing this training, allowing groups of people to socialise again. You'll gain the confidence and expertise to bring everything together to make it a memorable event, from weddings and birthday parties to concerts and trade exhibits. Take advantage of this opportunity to embrace a more social future while launching a prosperous career path. Learning Outcomes: Understand how to manage problems during event planning Demonstrate awareness of social media usage during event planning Learn how to create themes and promotions for an event Discover how to provide exceptional catering for lunch or celebration Know how to ensure responsible waste management when an event ends Display the ability to start an event planning business from scratch The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Event Planning course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Event Planning course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This Event Planning training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Skills You Will Gain Team management Customer service Organisational planning Catering management Security management Experts created the Event Planning course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Event Planning course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 1: Introduction to Event Management Introduction Definition of Event Management Reasons Behind Staging an Event The 5 C's of Event Management Benefits of a Successful and Safe Event Module 2: Role of an Event Planner What is an Event Planner? Job Description Required Skills for an Event Planner Roles and Responsibilities of an Event Planner Crisis Management Planning Career as an Event Planner Module 3: Event Classification Social Event Family Events Business Events VIP Events Educational Events Social Media Events Module 4: Events and Clients Introduction Before the Meeting During the Meeting After the Meeting Incorporate Volunteers Planning Effective Business Meeting Controlling Costs Finding Good Speaker Negotiation Module 5: Steps to Plan an Event Event Goals and Objectives Organising a Team Planning Budget Setting a Date Creating an Event Master Plan Booking a Venue Branding Your Event Identifying and Establishing Partnerships and Sponsors Creating a Publicity Plan Determining Day-Of Processes Getting a Review Module 6: Invitation to the Event Invitation Basics VIP Invites Themes and Dress Codes RSVP Website for your Event Promoting your Event Nametags Module 7: Event Marketing Definition of Event Marketing Importance of Event Marketing Partnership Event Marketing Account-Based Event Marketing How to Win at Event Marketing Marketing Communication Image and Branding Personal Selling Sales Promoting Module 8: Catering at Events Determining Food and Beverage Needs Choosing a Cater Techniques for a Successful Catering Catering for Corporate Events Module 9: Event Decorations What is Event Decor? Importance of Events Which Types of Events Need Decor? Indoor Event Decoration Ideas Outdoor Event Decoration Ideas Module 10: Cleaning and Waste Disposal What is Waste Management? Types of Waste Importance of Waste Management Tips for Reducing Waste at Events Avoiding Waste at Events Roles and Responsibilities Module 11: Event Security What is Event Security? Importance of Event Security Planning Security Strategy Emergency Plan for Inconvenience Appointing a Security Team Relevant Experience is Must Module 12: Developing an Event Planning Business Business Model Generating Client Base Business Operations Importance of Networking Working with Vendors and Suppliers Building a Brand Finding Success Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this Event Planning course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This Event Planning course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Event Planning course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Investment Banking: Venture Capital Fundraising for Startups will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Investment Banking: Venture Capital Fundraising for Startups will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Investment Banking: Venture Capital Fundraising for Startups and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Investment Banking: Venture Capital Fundraising for Startups is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Investment Banking: Venture Capital Fundraising for Startups. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Investment Banking: Venture Capital Fundraising for Startups will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Welcome to the Course! Welcome to this Course on Capital Raising for Entrepreneurs 00:05:00 Section 02: Let's Get Started Right Away What types of investors are out there? 00:12:00 What is the difference between Venture Capital and Private Equity? 00:14:00 What stage is your business at? 00:14:00 How Much Money Should You Raise? 00:04:00 What is the Difference between a Pre Money and Post Money Valuation 00:01:00 Section 03: An introduction to Startups Startup Essentials - Markets 00:05:00 Startup Essentials - Profits 00:06:00 Startup Essentials - Business Plan 00:05:00 Startup Essentials - Capital 00:05:00 Startup Essentials - Value 00:06:00 Startup Essentials - Investors 00:05:00 Section Text Summary PDF for Download 00:16:00 Section 04: Do You Really Understand Venture Capitalists? Do You Really Understand Venture Capitalists? 00:14:00 Do You Match Their Criteria? 00:18:00 Four Key Questions to Ask? 00:03:00 Understanding the Investment Process 00:18:00 Section 05: How to Understand If You Are Talking to the Right Investor Introduction: Understanding Your VCs; A Case Study 00:02:00 What Type Of Investor Are You Talking To? 00:12:00 A Detailed Breakdown of Different Types of Private Equity Funds 00:05:00 What is their Ideal Investment Size? 00:06:00 What Stage Do They Invest At? 00:03:00 Stage of Business Financing from a VC Perspective 00:05:00 How Can You Define Venture Capitalists' Sector Interest? 00:03:00 What Part Does Geography Play? 00:06:00 What is meant by Style and Structure? 00:05:00 What is meant by Key Investment Criteria? 00:03:00 Section Summary: Do You Understand VCs? 00:14:00 Section 06: Looking at Things from the VC Point of View What Factors are important to VCs? 00:10:00 Considering Valuation from the VC Perspective 00:06:00 How do Investors value a Startup? 00:12:00 How do Investors Value a Series an Investment? 00:07:00 How do VCs look at your Market? 00:07:00 What do VCs think about your Product or Service? 00:09:00 How Do VCs Evaluate You and your Management Team? 00:10:00 Why is Exit Strategy important to VCs? 00:07:00 Why are Barriers to Entry important? 00:07:00 How do VCs consider your Competition? 00:04:00 What Financial Information is important to VCs? 00:03:00 What is the typical VC Decision Making Process? 00:09:00 Seed Stage VC's Decision Tree 00:05:00 Project: Evaluate Your Own Startup 00:02:00 Section 07: What Questions Should You Ask Venture Capital? 36 Questions to Ask a VC Overview 00:02:00 36 Questions to Ask a VC Part 1 - Fund Profile 00:03:00 36 Questions to Ask a VC Part 2 - Investment Style 00:02:00 36 Questions to Ask a VC Part 3 - Deal Flow 00:03:00 36 Questions to Ask a VC Part 4 - Process 00:03:00 36 Questions to Ask a VC Part 5 - Structure 00:03:00 36 Questions to Ask a VC Part 6 - Value Added 00:03:00 Key Questions That You Can Expect a VC to Ask You 00:06:00 Section 08: How to Email Venture Capital and Angel Investors How to Write an Introductory Email to an Investor 00:11:00 The Power of Forwardable Emails 00:02:00 How NOT to email investors 00:04:00 How to Find an Investors Email Address (if you don't have it) 00:09:00 Section 09: What You Need to Know to Present Your Business to Investors How to Deliver a 60 Second Pitch 00:08:00 The Sixteen Magic Words Investors Want to Hear from You 00:21:00 How to Write a One Pager for a VC 00:18:00 Top Tips on Preparing to Pitch Investors 00:12:00 How to prepare a Pitch Deck for an Investor 00:19:00 How to Prepare a Business Plan and Executive Summary 00:02:00 How to Prepare a Financing Strategy 00:02:00 Key Elements of the Financial Plan 00:11:00 Section 10: Startup Fundraising and Pitching Startup Fundraising - Getting Started 00:09:00 19 Reasons VCs May Say No 00:09:00 Communicating Your Vision 00:03:00 The Business Plan; Overview and Communication 00:07:00 Business Plan Core Contents 00:08:00 The Financial Plan 00:16:00 The Pitching Process and Investor Returns 00:08:00 Post Mortems 00:07:00 What are Investors looking for? 00:07:00 Section 11: How to Deliver Winning Presentation to Investors What do Investors Want? 00:13:00 Outline Presentation Checklist 00:19:00 What is TAM, SAM and SOM and why are they important? 00:15:00 AIDA - Why Pitching VCs Is Like Buying a Car! 00:11:00 Selling Your Pitch 00:13:00 Pitching to Win! 00:13:00 How to Run the Meeting 00:14:00 Outline Management Presentation 00:15:00 Defending Your Plan 00:17:00 ACTIVITY: Create Your Own Presentation 00:01:00 Section 12: Managing the Fundraising Process How do Venture Capitalists Source Deals? 00:06:00 How to find Angel Investors 00:08:00 How to Find Venture Capital Investors 00:02:00 BONUS: How to Find a Venture Capital Investor for Your Tech Company 00:09:00 What Happens Next? The Investment Process 00:08:00 How to Manage the Investment Process 00:08:00 Section 13: Venture Capital Term Sheets What is a Term Sheet Part 1 00:08:00 What is a Term Sheet Part 2 00:11:00 Key Concepts in Term Sheets 00:10:00 What is a Term Sheet Trying to Achieve? 00:10:00 26 Key Components in VC Term Sheets 1 -5 00:08:00 26 Key Components in VC Term Sheets 6 - 10 00:08:00 26 Key Components in VC Term Sheets 11 - 15 00:08:00 26 Key Components in VC Term Sheets 16 - 20 00:30:00 26 Key Components in VC Term Sheets 21 - 26 00:09:00 Negotiating Term Sheets: Entrepreneurs Perspective 00:09:00 Negotiating Term Sheets: VC Perspective 00:11:00 Negotiating Term Sheets: Mutual Issues of Concern 00:02:00 US Style VC Term Sheet Example 00:12:00 Section 14: Equity Crowdfunding for Entrepreneurs What is Crowdfunding? 00:03:00 The Advantages of Equity Crowdfunding for the Investor 00:14:00 The Disadvantages of Crowdfunding for the Investor 00:12:00 Section 15: How to Evaluate a Crowdfunding Opportunity? Introduction to How to Evaluate a Crowdfunding Opportunity 00:01:00 The Key Data You Need To Know For Any Opportunity 00:03:00 Let's take a look now at Management Skills 00:03:00 Management Experience is important as well 00:02:00 You must take a look at the Management's Commitment! 00:03:00 Product Market 00:03:00 So, how unique is this product? 00:03:00 What is the Competition like? 00:03:00 Does the Product have (all important) traction? 00:03:00 How profitable is the product and therefore the investment? 00:03:00 Let's take a look at the most critical factor, Cash Flow! 00:03:00 Finally, let's see what this all means for your Investment Returns 00:03:00 Discover how you can turn this information into a Methodology! 00:02:00 Let's Summarise this Section with the 10 Most Important Factors 00:02:00 Section 16: Introduction with Andrew Monk, CEO iolight about his Crowdfunding Experience Introduction 00:05:00 Why did you go for Equity Crowdfunding? 00:04:00 What did you do early on to ensure success? 00:03:00 How did you go about lining up your 25% 00:02:00 Did you set about trying to collect email addresses? 00:03:00 Let's have the Investor Conversation 00:06:00 Are there any mistakes looking back you may have made? 00:08:00 So what is it like by the end of week three? 00:07:00 How does Crowdcube get the money to you? 00:09:00 Are there any other tools you used that you can recommend? 00:04:00 Bonus: Discussion about Campaign Videos 00:04:00 Bonus: Detailed Notes on this Section to Download - PDF Attached 00:16:00 Section 17: Summary and Wrap Up Course Summary and Wrap Up 00:03:00 Section 18: Additional File Additional File 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Are you looking to improve your current abilities or make a career move? Our unique Hotel Management & Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course. Students can expect to complete this Hotel Management & Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. The Hotel Management & Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Curriculum of this Course: Our course consists of the following learning modules: Introduction to the Course Course Objectives Module 01: An Overview of Hotel Reception Customer Service Duties Financial Duties Overlap with Concierge Required Skills Promotion Potential Essential Skills for a Receptionist Hotel Receptionist Training Basic Training Technology Training Other Duties Length of Training Become a Successful Hotel Receptionist Learning About the Role Gaining Experience Finding a Job Career Path Ideal Skills Working Hours, Patterns and Environment Career Path and Progression Module 02: Hotel Reception Standard Procedures Standard Operating Procedures Most Common Tasks in The Hotel Reception Guest Registration and Check in Process Email Bookings Pre-Arrival Checks Module 03: Customer Service in Hotel Reception Customer Service High Quality Customer Service Module 04: Communication Skills Required for Hotel Reception The Importance of Effective Communication Verbal Communication Visual Communication Benefits of Effective Communication in the Hotel Industry Conduct Staff Training Results of Great Communication Skills Importance of Front Office Communication Interdepartmental Communication Switchboard Operators Do's and Don'ts of Hotel Communication Essential Attributes of Front Office Staff Effective Speaking The Effect of Breath on Voice and Speech Vocal Production Module 05: Telephone Handling in a Hotel Call Handling Greeting the Call Blind Transfer Reservation Enquiries Ending the Call For Reservations For General Enquiries Build Telephone Skills for Telephone Operators Telephone Systems for Hotels An Intelligent, Affordable Phone System for Your Hotel Enhancing Your Guests' Experience Supporting Different Users Drive Down Voice and Data Costs Increasing Your Revenue Module 06: How to Handle Difficult Hotel Guests Dealing with Stressful Situations Dealing with the Noise Issue Patience Is the Key How to Deal with An Angry Hotel Customer Follow Up The Bottom Line Module 07: Administrative Skills as a Hotel Receptionist Skills Why Organizational Skills Are Important Module 08: Computer Skills and Programs Top Computer Skills Module 09: Brand Standards in the Hospitality World Introduction to Branding in the Hospitality Industry The Importance of Branding to Your Hospitality Business Building Your Brand Target Whom You Want to Serve Give Customers a Great Experience at Every Point of Contact Module 10: Being a Team Player: Working with Other Hotel Departments Important Aspects to Encourage Teamwork in Hospitality Qualities that Make a Good Team Player Great Characteristics of a Great Team Player Module 11: Safety and Security in the Hotel Use Intelligent Access Control Systems Move to Mobile Keys Install Advanced Surveillance Technology Train Employees to Know Safety Procedures Keep Your Guests Informed Tighten Cyber Security Some Ways to Help Boost Hotel Security for Guests and Employees Safety and Security of Guests, Employees and Assets Bomb Threat Security Safety and Security Measures for Women Hotel Guests Safety Issues Fire in Hotel Module 12: Sales and Marketing as a Hotel Receptionist Selling Techniques Brainstorming areas for promotion Sales Skills Tools for Marketing Your Hospitality Business Module 13: Dressing the Part: Creating the Professional Look in Hospitality Dressing for a Hospitality Job What to Wear for a Restaurant Job What to Wear for a Hotel Job What to Wear for a Resort or Spa Job What to Wear to a Hospitality Interview Module 14: Keeping Stress Under Control on the Job Stress in the Workplace When is Workplace Stress Too Much? How Managers or Employers Can Reduce Stress at Work Module 15: Legal Issues in Hospitality Hotels Laws UK Importance of Knowledge of Laws in The Hospitality Industry How OSHA Regulations Affect the Hotel Business Module 16: The Future for Hotel Receptionists The Role of the Hotel Receptionist Skills of a Good Receptionist Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills With a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. Who is this course for? Is This Hotel Management & Administrative Skills Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Hotel Management & Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This Hotel Management & Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Critical thinking in a business environment is an essential part of problem-solving that when effectively applied, can generate powerful ideas and solutions. The critical thinking skills course will teach you how to use critical thinking skills and tools effectively, taking you through the benefits of critical thinking in the workplace. You will learn how to identify problems and determine practical solutions, work effectively in a team, think outside the box and make better long-term business decisions. The Critical Thinking in The Workplace course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Critical Thinking in The Workplace course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Critical Thinking in The Workplace training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Key Topics to Be Covered by Critical Thinking in The Workplace A breakdown of the critical thinking process Key critical thinking methods and strategies Different approaches to problem-solving Establishing the problem & discovering the solution Group dynamics and teamwork skills Why Prefer Us? Opportunity to earn a certificate accredited by CPD. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! Skills You Will Gain Critical thinking Problem-solving Strategic thinking *** Course Curriculum *** Here is the curriculum breakdown of the Critical Thinking in The Workplace course: Facing New Problems Establishing the Problem Discovering the Solution Accepting a Decision Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Critical Thinking in The Workplace course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Critical Thinking in The Workplace course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this Critical Thinking in The Workplace course, you are to start your career or begin the next phase of your career. Certificates Certificate Accredited by CPD Digital certificate - £10 Certificate Accredited by CPD Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique SEN Course course might help you get there! Expand your expertise with high-quality training - study the SEN Course course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through theonline training course. The SEN Course course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the SEN Course course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This SEN Course training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the SEN Course course: Module 1: SEN Teacher Module 2: Statutory and Regulatory Context for SEN Module 3: Principles and Practice of Leadership in Different Contexts Module 4: How SEN and Disabilities Affect Pupils' Participation and Learning Module 5: Strategies for Improving the Performance of the Pupils with SEN Module 6: Whole-School Planning and Organisation Module 7: Assessment Module 8: Teamwork for SEN: Roles and Functions Module 9: Planning for Individual Students with SEN Module 10: Teaching and Learning in the Inclusive School Assessment Process Once you have completed all the modules in the SEN Course course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this SEN Course course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this SEN Course course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Business Fundamentals: Project Management course might help you get there! Expand your expertise with high-quality training - study the Business Fundamentals: Project Management course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Business Fundamentals: Project Management online training course. The Business Fundamentals: Project Management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Business Fundamentals: Project Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Business Fundamentals: Project Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: Introduction & Overview Introduction & Overview Tools You Need Module 02: Teams & Leadership Teams & Leadership Teams Conflict Module 03: Project Communication Project Communication Didactic Communications Basic Meeting Rules Module 04: Stakeholder Management Stakeholder Management Module 05: The Basics of Project Management The Basics of Project Management Project Needs Module 06: Scope and Requirements Scope and Requirements Work Breakdown Structures Displayed Thinking Module 07: Developmental Methodologies Developmental Methodologies Methodology Types Selecting a Methodology Module 08: Effective Budgets & Schedules Effective Budgets & Schedules Resource Estimating Estimating Techniques Module 09: Project Performance Project Performance The Keys to Success Project Performance Key Values Module 10: Change Management Change Management Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Business Fundamentals: Project Management course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

** Once in a Lifetime Offer! Grab It or Lose It! Exclusive UK Standard Training! ** This Paediatric First Aid course is designed for individuals who want to start their career as pediatric nurses, pediatric occupational therapists, or anyone who wants to enhance their knowledge of pediatric first aid. Are you looking to improve your current abilities or make a career move? Our unique Paediatric First Aid course might help you get there! Expand your expertise with high-quality training - study the Paediatric First Aid course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Paediatric First Aid online training course. The Paediatric First Aid course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Paediatric First Aid course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Paediatric First Aid training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! What you learn from this course? Familiarise with Paediatric First Aid Learn how to conduct assessment and assistance in Paediatric First Aid Key techniques to provide first aid for loss of responsiveness Key techniques to provide CPR Gain key skills to provide first aid to common illnesses, injuries and incidents Why Prefer Us? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! Key Topics To be Covered First aid for acute medical conditions CPR Call for Emergency Aid for common injuries *** Course Curriculum *** Here is the curriculum breakdown of the Paediatric First Aid course: Module 01: Introduction Module 02: Assessment and Assistance Module 03: Loss of Responsiveness and CPR Module 04: Paediatric First Aid for Common Illnesses, Injuries and Incidents Module 05: First Aid for Acute Medical Conditions Module 06: Call for an Emergency Module 07: Additional Reading Materials Assessment Process Once you have completed all the modules in the Paediatric First Aid course, you can assess your skills and knowledge with an optional assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Paediatric First Aid course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this Paediatric First Aid Training, you are to start your career or begin the next phase of your career in this field. It is the basic learning that will help anyone in the following profession Officer Field Officer Paediatric Nurse Teacher Teaching Assistant SEN Teacher Nurse Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

It is our responsibility to assist vulnerable persons in living a life free of abuse, misery, and neglect. As a result, each of us must recognise the importance of safeguarding and working together to establish a safe workplace for everybody. Keeping this cause in mind, we created a package of Safeguarding Adults courses to educate you on all aspects of it. It is a bundle of two courses specialising in safeguarding vulnerable adults and children. This Safeguarding Adults course will teach you how to protect vulnerable adults and communicate concerns about their well-being. Individuals' well-being, health, and how rights are safeguarded in the United Kingdom through safeguarding laws and regulations in place. As a result, this course will teach you the Safeguarding Legislations as well as how to respond to a disclosure that checks to safeguard vulnerable adults from harm. You'll also learn how to report abuse and neglect to the proper authorities. Then this training will provide you with the knowledge and skills you need to safeguard children. It goes through the most common indicators and risk factors for abuse. It also discusses the laws governing child neglect. This is a very instructive course that will teach you more about safeguarding legislation. It will also help you understand more about how to protect anyone and become more cautious. So, what are you waiting for? Enrol today! Learning Outcomes Discover what a Safeguarding Vulnerable Adults specialist performs and what their responsibilities are. Learn about the core ideas of protecting vulnerable adults. Recognise the many types of neglect and abuse and the signs and symptoms that may suggest it. Know all of the laws in place to safeguard vulnerable adults. Discover the relevance of communication as well as communication tactics. Understand disclosure and how to report it. Recognise child abuse and its impact of it. Discover the physical, behavioural, and environmental indicators of child abuse. Understand the effects of child neglect on several elements of child development. Study how to safeguard trafficked children. Learn about important legislation addressing child abuse and evaluate its impact on the issue. Be able to implement some preventative actions to avoid child neglect. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of Safeguarding Adults course: Module 01: Safeguarding Adults Basics Module 02: Abuse of Adults Module 03: Categories of Abuse Module 04: Responding to Abuse Module 05: Safeguarding Duties and Responsibilities Module 06: Dementia Care Module 07: Safeguarding and Mental Capacity Module 08: Other Key Legislations Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Safeguarding Adults course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Safeguarding Adults course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path The Safeguarding Adults course is designed to equip you with the skills and information needed to pursue many career opportunities, such as - Community Safeguarding Support Worker Family Assistance Employee Health Care Assistant In the United Kingdom, the average annual income for these occupations ranges between £30,000 and £50,000. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Let's face it, the world can be a dangerous place. High-profile individuals, CEOs, and even celebrities constantly face threats - from stalkers to disgruntled fans. But who protects them? Bodyguards, also known as close protection officers, are the silent guardians who ensure their clients' safety. This Close Protection & Threat Assessment course equips you with the essential skills and knowledge to excel in this dynamic role. Our course unlocks the secrets of close protection, teaching you to identify threats, craft security plans, become a master of vehicle drills, understand legalities, and conduct thorough reconnaissance. You'll learn to work as a close protection unit, becoming the invisible guardian who keeps clients safe in any situation. You'll explore the critical planning process involved in close protection missions, including threat assessment techniques to identify and mitigate potential risks. You'll also gain a solid understanding of the legal landscape surrounding close protection operations in the UK. This Close Protection at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes of Close Protection & Threat Assessment Explain the structure and roles within a close protection team. Develop effective planning strategies for close protection operations. Conduct comprehensive threat assessments to identify and mitigate risks. Master safe entry and exit procedures for vehicles (Embus & Debus). Select secure routes and conduct thorough reconnaissance for client safety. Understand the relevant legislation governing close protection activities. By the end, you'll have the knowledge and skills to confidently embark on a rewarding career, ensuring the safety of those who entrust you with their well-being. So, are you ready to step into the shadows and become the hero they never see coming? Enrol today! Why Choose Us? Get a free student ID card with Close Protection Training program (£10 postal charge will be applicable for international delivery) The Close Protection is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Close Protection course materials The Close Protection comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 1: Introduction Module 2: The Close Protection Team Module 3: The Planning Module 4: Threat Assessment Module 5: Vehicle Drills: Embus and Debus Module 6: Route Selection and Reconnaissance Module 7: Legislation Regarding Close Protection How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £89 CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Close Protection course. This course is open to everybody. Security Professionals Bodyguard hopefuls Risk Management Enthusiasts Personal Security Personnel Ex-Law Enforcement (Transitioning) Requirements You will not need any prior background or expertise to enrol in this Close Protection course. Career path After completing this Close Protection course, you are to start your career or begin the next phase of your career. Close Protection Officer Bodyguard Security Consultant Risk Assessor Threat Analyst Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for the course as proof of your new skills that are accredited by CPD QS. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Certificate in Close Protection at QLS Level 3 Hard copy certificate - £89 Please note that International students have to pay an additional £10 as a shipment fee.