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29688 Tea courses

Retail Customer Service Training

4.9(27)

By Apex Learning

Overview Any retail store or business will quickly fail if it provides poor Customer Service. Learn how to ensure yours has guaranteed footfall and returning clients. This Retail Customer Service Training course delivers useful and insightful methods for keeping shoppers happy and satisfied with their purchases. This tutorial's contents are packed with practical information about the ethics and principles of the selling process. You will learn how to "exploit" trends for popular products, interact directly with customers in an appropriate manner, act promptly on feedback, supply a fair returns process, and genuinely make your consumers feel important and cared for. Become a customer magnet by enrolling now. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Customer Service Training. It is available to all students, of all academic backgrounds. Requirements Our Retail Customer Service Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 12 lectures • 03:28:00 total length •Who We Are and What We Do: 00:18:00 •The Sales Process and Checkout: 00:30:00 •Importance of Consumer Behaviour: 00:30:00 •Taking Trends and Targeting Customers Effectively: 00:13:00 •The Importance of Communicating with Customers: 00:20:00 •Identifying and Addressing Customer Needs: 00:13:00 •Generating Return Business: 00:16:00 •In-Person Customer Service: 00:11:00 •Giving Customer Service over the Phone: 00:13:00 •Providing Electronic Customer Service: 00:13:00 •Recovering Difficult Customers: 00:16:00 •Understanding When to Escalate: 00:15:00

Retail Customer Service Training
Delivered Online On Demand3 hours 28 minutes
£12

Operations Management

4.9(27)

By Apex Learning

Overview This comprehensive course on Operations Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Operations Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Operations Management. It is available to all students, of all academic backgrounds. Requirements Our Operations Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 19 lectures • 07:38:00 total length •Module 01: Introduction to Operations Management: 00:23:00 •Module 02: Project Management: 00:22:00 •Module 03: Business Development and Succession Planning: 00:27:00 •Module 04: Process Management: 00:26:00 •Module 05: Supply Chain Management: 00:23:00 •Module 06: Planning & Forecasting Operations: 00:23:00 •Module 07: Procurement & Purchasing Management: 00:23:00 •Module 08: Manufacturing & Delivery Operations: 00:19:00 •Module 09: Quality Management: 00:23:00 •Module 10: Managing Risk and Recovery: 00:29:00 •Module 11: Performance Management: 00:21:00 •Module 12: Talent Management: 00:20:00 •Module 13: Communication Skills: 00:26:00 •Module 14: Negotiation Techniques: 00:19:00 •Module 15: Conflict Management: 00:17:00 •Module 16: Stress Management: 00:19:00 •Module 17: Time Management: 00:40:00 •Module 18: Business Environment: 00:19:00 •Module 19: Business Writing Skills: 00:39:00

Operations Management
Delivered Online On Demand7 hours 38 minutes
£12

Voice Improvement Training

4.9(27)

By Apex Learning

Overview This comprehensive course on Voice Improvement Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Voice Improvement Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Voice Improvement Training. It is available to all students, of all academic backgrounds. Requirements Our Voice Improvement Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 14 lectures • 00:38:00 total length •How to Improve Your Voice Promo: 00:01:00 •How to Improve Your Voice Overview: 00:01:00 •How to Improve Your Voice Famous Bad Voices: 00:02:00 •How to Improve Your Voice Practice Again and Record: 00:03:00 •How to Improve Your Voice Diagnosis Your Own Voice: 00:01:00 •How to Improve Your Voice Feedback from Others: 00:02:00 •How to Improve Your Voice Defining Your Exact Problems: 00:05:00 •How to Improve Your voice Listen to Natural conversation: 00:05:00 •How to Improve Your Voice Practice Again and Record: 00:03:00 •How to Improve Your Voice Don't Lower Your Voice: 00:07:00 •How to Improve Your Voice practice on Video: 00:04:00 •How to Improve Your Voice Other Techniques: 00:02:00 •How to Improve Your Voice Conclusions: 00:01:00 •Feedback: 00:01:00

Voice Improvement Training
Delivered Online On Demand38 minutes
£12

Travel & Tourism

4.9(27)

By Apex Learning

Overview This comprehensive course on Travel & Tourism will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Travel & Tourism comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Travel & Tourism. It is available to all students, of all academic backgrounds. Requirements Our Travel & Tourism is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 14 lectures • 03:24:00 total length •Module 1: Introduction to Travel and Tourism: 00:12:00 •Module 2: Tourism Products and Services: 00:14:00 •Module 3: Tour Operating and Travel Retailing: 00:14:00 •Module 4: Marketing in Travel and Tourism: 00:11:00 •Module 5: Developing Communication Skills: 00:13:00 •Module 6: Customer Service and Satisfaction: 00:09:00 •Module 7: Crisis and Visitor Attraction Management: 00:18:00 •Module 8: Transport Management Procedure: 00:14:00 •Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations: 00:20:00 •Module 10: Sustainable Tourism: 00:09:00 •Module 11: Public Awareness Campaigns: 00:11:00 •Module 12: Brexit and its Impact on Tourism Industry: 00:26:00 •Module 13: Travel and Tourism Issues to Contend with: 00:18:00 •Module 14: Human Resource Management in Travel Industry: 00:15:00

Travel & Tourism
Delivered Online On Demand3 hours 24 minutes
£12

History of the Industrial Revolution in Great Britain Level 2

4.9(27)

By Apex Learning

Overview This comprehensive course on History of the Industrial Revolution in Great Britain Level 2 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This History of the Industrial Revolution in Great Britain Level 2 comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this History of the Industrial Revolution in Great Britain Level 2. It is available to all students, of all academic backgrounds. Requirements Our History of the Industrial Revolution in Great Britain Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 01:34:00 total length •Module 01: The Birth of the Industrial Revolution in Britain: 00:06:00 •Module 02: The Textiles Revolution: 00:14:00 •Module 03: The Birth of the Steam Engine: 00:10:00 •Module 04: The Age of Steam Locomotion: 00:15:00 •Module 05: Fueling the Industrial Revolution: 00:09:00 •Module 06: The Engineering Revolution: 00:06:00 •Module 06: The Engineering Revolution: 00:06:00 •Module 08: Black Lives in the Industrial Revolution: 00:05:00 •Module 09: The Birth of the Industrial Revolution: 00:04:00 •Module 10: The Industrial Revolution History Quiz: 00:19:00

History of the Industrial Revolution in Great Britain Level 2
Delivered Online On Demand1 hour 34 minutes
£12

Certificate in Anti Money Laundering (AML)

4.9(27)

By Apex Learning

Overview Make sure that your business finances and account details are kept safe by completing this certified training. This course contains approved CAMS (Certified Anti Money Laundering Specialist) methods for effectively safeguarding fiscal and legal property. The Certificate in Anti Money Laundering (AML) course contains in-depth learning modules detailing the concept of money-laundering and how it contributes to illegal activities. Alongside this, you will be taught how to monitor for suspicious conduct and transactions in your business infrastructure, and how to keep records for instant identification purposes. By raising awareness in your organisation, you can prevent criminal theft and fraud from taking place and stop the perpetrators. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Certificate in Anti Money Laundering (AML) Diploma. It is available to all students, of all academic backgrounds. Requirements Our Certificate in Anti Money Laundering (AML) course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 02:52:00 total length •Module 01: Introduction to Money Laundering: 00:15:00 •Module 02: Proceeds of Crime Act 2002: 00:18:00 •Module 03: Development of Anti-Money Laundering Regulation: 00:24:00 •Module 04: Responsibility of the Money Laundering Reporting Office: 00:19:00 •Module 05: Risk-based Approach: 00:22:00 •Module 06: Customer Due Diligence: 00:22:00 •Module 07: Record Keeping: 00:14:00 •Module 08: Suspicious Conduct and Transactions: 00:20:00 •Module 09: Awareness and Training: 00:18:00 •Assignment - Certified Anti Money Laundering Specialist (CAMS) Diploma: 3 days

Certificate in Anti Money Laundering (AML)
Delivered Online On Demand2 hours 52 minutes
£12

Health and Safety Executive

4.9(27)

By Apex Learning

Overview Around 1.8 million workers in the UK suffered from work-related ill health in 2022/23. The "Health and Safety Executive" course serves as a pedestal of knowledge, offering insights into the regulatory framework governing workplace safety. The course intricately unfolds the labyrinth of "Health and Safety at Work and the Laws" in its initial module, laying a solid foundation for the subsequent sections.As participants venture deeper, they encounter modules that dwell into "Managing for Health and Safety", elucidating managerial responsibilities and protocols in ensuring a safe working environment. Following this, a critical evaluation of "Risk Assessment and Common Risks" allows learners to effectively identify and mitigate potential hazards.Moreover, the "Health and Safety Executive" course sheds light on varying settings, discussing "Safety in Different Work Settings" and "Work Equipment Hazards and Risk Control", thereby offering a nuanced view of the diverse aspects of workplace safety. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Health and Safety Executive. It is available to all students, of all academic backgrounds. Requirements Our Health and Safety Executive is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 03:20:00 total length •Health and Safety at Work and the Laws: 00:23:00 •Managing for Health and Safety: 00:29:00 •Risk Assessment and Common Risks: 00:21:00 •Workplace Health, Safety and Welfare: 00:19:00 •Accidents and Ill Health at Work: 00:17:00 •Electrical, Fire and Gas Safety: 00:25:00 •Safety in Different Work Settings: 00:21:00 •Work Equipment Hazards and Risk Control: 00:22:00 •Other Health and Safety Hazards at Work: 00:23:00

Health and Safety Executive
Delivered Online On Demand3 hours 20 minutes
£12

Interior Design Professional Diploma

4.9(27)

By Apex Learning

Overview The global interior design market is expected to generate about 153.4 billion U.S. dollars by 2023. This Interior Design Professional Diploma offers a comprehensive curriculum encompassing all the foundational and advanced concepts essential for budding interior designers.Learn and explore the insightful Introduction to Interior Design and grasp the core Design Principles pivotal to creating outstanding spaces. Also, get a detailed Project Overview, preparing learners for real-world design challenges. The Interior Design Professional Diploma course also covers the intricate Design Elements and their practical applications. And the art of Room by Room Design, ensuring a holistic understanding of space utilisation. Furthermore, explore the Popular Interior Designs in Module 7 and understand Sustainable Design in Module 8. Module 9 and Module 10 round off the course, focusing on Presenting Your Ideas effectively and Managing an Interior Design Business, respectively.How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Interior Design Professional Diploma. It is available to all students, of all academic backgrounds. Requirements Our Interior Design Professional Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 04:00:00 total length •Module 1: Introduction to Interior Design: 00:25:00 •Module 2: Design Principles: 00:23:00 •Module 3: Project Overview: 00:30:00 •Module 4: Design Elements: 00:22:00 •Module 5: Design Elements Practical Components: 00:32:00 •Module 6: Room by Room Design: 00:23:00 •Module 7: Popular Interior Designs: 00:22:00 •Module 8: Sustainable Design: 00:19:00 •Module 9: Presenting Your Ideas: 00:20:00 •Module 10: Managing Interior Design Business: 00:24:00

Interior Design Professional Diploma
Delivered Online On Demand4 hours
£12

Construction Project Management Level 4

4.9(27)

By Apex Learning

Overview Become proficient in the skill of project management and construction cost estimation to kickstart your career.From this Construction Project Management Level 4 course, you'll get to know the functions and objectives of project management at the deepest possible level. You'll learn how to contribute to the effectiveness, efficiency, safety and quality of challenging construction projects. It'll provide a detailed overview of the construction industry, the fundamentals of construction project planning and the importance of quality control.Grab this exciting opportunity and a high-flying job in an associated field could soon be yours. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Construction Project Management Level 4. It is available to all students, of all academic backgrounds. Requirements Our Construction Project Management Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 15 lectures • 05:34:00 total length •Module 01: Introduction to Construction Management: 00:19:00 •Module 02: Project Life Cycle and Success: 00:28:00 •Module 03: Cost Management: 00:22:00 •Module 04: Preliminary Site Investigation and Site Organisation: 00:24:00 •Module 05: Site Management: 00:19:00 •Module 06: Planning and Management of Equipment: 00:32:00 •Module 07: Construction Materials Management: 00:22:00 •Module 08: Vendor Analysis in Construction Management: 00:24:00 •Module 09: Construction Procurement: 00:18:00 •Module 10: Stock Control: 00:22:00 •Module 11: Supply Chain Management: 00:21:00 •Module 12: The Main Participators: 00:21:00 •Module 13: Quality Assurance and Customer Care: 00:21:00 •Module 14: Legal Aspects of Contracting: 00:19:00 •Module 15: Health and Safety in Construction Management: 00:22:00

Construction Project Management Level 4
Delivered Online On Demand5 hours 34 minutes
£12

Energy Saving in Electric Motors

4.9(27)

By Apex Learning

Overview The global market for electric motors is booming, with a projected growth rate of 6.3% from 2021 to 2026, reaching a staggering $176.5 billion. This 'Energy Saving in Electric Motors" course is an essential investment for professionals seeking to capitalise on this trend.This comprehensive course covers a range of topics, from the classification and terminologies of motors to an in-depth exploration of energy-saving techniques across five detailed modules. With a curriculum expertly crafted to meet the industry's evolving needs, the "Energy Saving in Electric Motors" course equips learners with the skills and knowledge to thrive in this rapidly expanding field.The course not only provides a comprehensive understanding of energy-saving in electric motors but also empowers learners to make informed decisions and drive innovation in their respective roles. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Energy Saving in Electric Motors. It is available to all students, of all academic backgrounds. Requirements Our Energy Saving in Electric Motors is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 01:24:00 total length •Introduction: 00:04:00 •Classification of Motor: 00:07:00 •Terminologies of Motor: 00:08:00 •Losses of Motor: 00:07:00 •Energy saving in motors part I: 00:10:00 •Energy saving in motors Part II: 00:09:00 •Energy saving in motors Part III: 00:06:00 •Energy saving in motors part IV: 00:07:00 •Energy saving in motors part V: 00:09:00 •Energy Efficient Motor: 00:17:00

Energy Saving in Electric Motors
Delivered Online On Demand1 hour 24 minutes
£12