29507 Tea courses

Course Overview The success of a content depends on a lot of parameter and steps. You need to understand these steps if you want to reach your targeted customer. Learn the skills you need to make your content more successful from this Content Management System course and engage more viewers and readers.  In this Content Management System course, you will learn about the steps of making a content successful. You will understand the steps of content writing content management and marketing. This course will help you understand the steps easily with its interactive lessons., You don't need any prior knowledge, this course will teach you content management from scratch. This course will help you to master various skills of content management and make your contents more engaging. This course is ideal for anyone who wants to understand the reasons and functions behind the success of a content. Learning Outcomes Learn about the basic physical about content management Understand what content management system is and its steps Familiarize with content strategies and how to maintain content strategies Improve your content writing and marketing skills Familiarize with different strategies that will help you to market your content and earn more money Learn about different tools that will make your content more engaging Who is this course for? This comprehensive Content Management System course is ideal for those who want to understand the steps of content management. You will learn how you can keep your contents organized and boost your efficiency from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Content Management is a useful qualification to possess and would be beneficial for any related profession or industry such as: Content creators Copywriters Editors Freelancers Content Writers Influencers Content Management System Module 01: Introduction to Content Management Introduction to Content Management 00:15:00 Module 2: Content Management System (CMS) Content Management System (CMS) 00:29:00 Module 03: Basics of Content Management Systems Basics of Content Management Systems 00:28:00 Module 04: Content Strategy Content Strategy 00:27:00 Module 05: Content Marketing Content Marketing 00:28:00 Module 06: Content Marketing Tools and Tactics Content Marketing Tools and Tactics 00:31:00 Module 07: Content Marketing Strategy Content Marketing Strategy 00:31:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Won't it be amazing if you could transform your favorite print or designs into soft copy and change it however you want? Now you can do this using photoshop by following some simple steps. Learn how you can transform any design from paper to screen and make digital artworks using photoshop from this Digital Art (From paper to Screen) In Photoshop course and be able to change, modify and edit any artwork you like. This Digital Art (From paper to Screen) In Photoshop course will help you to transform any artwork into a soft copy and edit them. You will learn the editing process with Photoshop step by step. You will be able to scan the hard copy, clean any noise from the picture and edit it however you wish. You will learn the photo editing and transformation techniques from scratch with this course. Learning Outcomes Understand the basic function of Photoshop Learn how to scan your artwork Be able to clean up your work and make it ready to edit Learn how to change colors and shades using photoshop Create different patterns and make the artwork unique Be able to resize various templates to create new art pieces Who is this course for? This course is ideal for anyone who wants to learn how to transform a hard copy of art into a soft copy. This course will teach you how you can transform a photo from paper to digital art using photoshop.  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Digital Art (From paper to Screen) In Photoshop is a useful qualification to possess and would be beneficial for any related profession or industry such as: Designers Digital Artists Illustrators Photo Editors Digital Art (From paper to Screen) In Photoshop 1. Intro 00:03:00 2. Scanning Your Artwork 00:02:00 3. Cleaning Up Your Work in Photoshop 00:16:00 4. Color Exploration - Digitally Editing in Photoshop 00:07:00 5. Creating Patterns 00:11:00 6. Resizing for Various Template Dimensions 00:04:00 7. Final Tips 00:01:00 DigitalGuide-CatCoq 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Boost your electrician skills and work towards an exciting electrician career by taking this Practical Household Electricity course. This course will teach you the skills you can apply in your daily life and solve basic electrical problems. The Practical Household Electricity course will give you insights into how a home electrical system works. Then, moving forward, you'll learn various activities, such as connecting two electrical sockets, changing the electric plug, and fixing a ripped out socket. Also, you'll learn how to wire multiple outlets and fix a broken light switch. Learning Outcomes Gain an excellent understanding of home electrical repairs Learn the skills to fix common electrical issues Know how to connect two electrical sockets Learn how to wire an electrical socket Understand how to fix a broken light switch Who is the course for? Anyone interested in developing their skills in household electrical repairs can take this Practical Household Electricity Course. Entry Requirement: This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Practical Household Electricity Course offers useful skills to possess and would be beneficial for any professions or career from any industry you are in, such as: Electrical Engineer Beginner Level Electrical Engineer Expert Level Senior Electrical Engineer Practical Household Electricity Course 1. Connecting wires (cables) 00:09:00 2. How to change the electric plug 00:13:00 3. How to change of the electric socket from single to double 00:05:00 4. Installation of the electric socket single 00:08:00 5. How to install a electrical socket if you have two cable in electrical box 00:07:00 6. How to install a electrical socket if you have more than two cable 00:10:00 7. Connection of two electric socket 00:14:00 8. How to connect of a unipolar (single with one button) light switch 00:05:00 9. How to repair the light switch torn from the wall 00:02:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Do you know what the effective discipline methods are? Discipline basics can be hard if you don't give a chance to learn it thoroughly. Enrol now to start learning the positive discipline techniques! Description: To be able to discipline children, you have to understand that children are not born knowing what is right and bad. They still need the guidance of their parents or guardian to be able to determine this. And this course is perfect to be able to learn how to discipline children since this is designed for parents or anyone who is struggling with controlling kids. Also, you will learn what the appropriate discipline methods to be used that are still positive for the development of the kids. This course will be providing the guidelines that can help parents or guardians on how to help children in their growth and development, specifically on how they are disciplined. You should be able to learn what positive discipline methods should be used so that it won't affect the children's growth negatively. This course is also designed to know the perspective of children and how to be able to relate to them and their behaviour to know what appropriate discipline methods that should be implemented. Who is the course for? Parents, guardians or anyone who deals with disciplining children. People who have an interest in child care and development. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Positive Discipline Methods is a useful qualification to possess, and would be beneficial for: Child Development Specialist Counsellors Guardians Parents Teachers. Positive Discpline Methods Introduction To Discipline Dynamic 00:30:00 Identify Where Your Child Struggles 00:30:00 Use Natural And Logical Consequences 01:00:00 Establish Clear Expectations And Consequences 00:15:00 Select The Best Consequences Firm 00:30:00 Don't Give Up.. Be Consistent 00:30:00 Effect Of Consequences Of Incorrect Discipline 00:15:00 Mock Exam Mock Exam- Positive Discipline Methods 00:20:00 Final Exam Final Exam- Positive Discipline Methods 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description The SEO Google Image Training Course is designed to teach you 3 new ways to get traffic to your website: 1) You will be able to rank every one of the pages on your website a little higher by doing correct SEO tagging of your images. 2) You will be able to rank in image search and get traffic from Google image search. 3) You will understand how image size inside your web pages affects the image rendering, and you will be able to make ideal social media posts that render perfectly no matter which social network you are posting on, and by rendering perfectly, you'll have a nicer post which gets more engagement and more traffic to your website. Through the course, you will be able to understand the benefits of image SEO. You will discover the Most Important Ranking Factors for Image SEO. You will learn how to Perform Image Optimization (including removing EXIF data, compressing file sizes and more!) Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? SEO Google Image Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our SEO Google Image Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 1. Introduction FREE 00:01:00 2. Traditional SEO vs Image SEO 00:05:00 3. What is EXIF Data and How to Remove It 00:08:00 4. Image File Size Optimization 00:11:00 5. JPG vs PNG 00:02:00 Module: 02 6. GIF Images 00:02:00 7. Captions for Conversion Optimization 00:06:00 8. Name and ALT SEO 00:05:00 9. Adding ALT Tags to Images 00:01:00 10. Create a Sitemap for Images 00:04:00 Module: 03 11. Using KW Planner 00:06:00 12. The Goal of Image SEO 00:04:00 13. Google Image Off-Page SEO 00:07:00 14. WP Fastest Cache Settings 00:05:00 15. WordPress Cache Speed Test 00:01:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Airport management covers a vast area and a wide range of tasks; therefore, it requires a great deal of experience to become a part of the airport management industry. The Airport Management Basics course is created by industry experts to help you grasp the key skills and knowledge to pursue a career in this sector.  Through this Airport Management Basics course, you will get introduced to the crucial departments of airport management. The course will teach you how to provide quality customer service in airports. This step by step learning program will instruct you on cargo management and airport components. You will acquire the skills and expertise for security management. The modules will also educate you on airline scheduling, aviation noise control, weather control etc. This Airport Management Basics course is loaded with valuable information and insights into airport management. Enroll in the course and prepare yourself for a promising career in the airport management sector. Learning Outcomes Learn the fundamentals of airport management Get quality training on airport customer service Familiarize yourself with airline scheduling Build essential skills for passenger terminal management and cargo management Enrich your knowledge of aviation noise control Become competent in airport security management Who is this course for? The Airport Management Basics is suitable for anyone interested to pursue a career in airport management  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Airport Management Basics course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Airport manager Airport security director Aviation manager Operations site manager Airport Management Basics Module 01: Introduction to Airport Management 00:16:00 Module 02: Airport Customer Service 00:12:00 Module 03: Passenger Terminal Management 00:16:00 Module 04: Airport Components 00:17:00 Module 05: Airport Peaks and Airline Scheduling 00:18:00 Module 06: Cargo Management 00:19:00 Module 07: Aviation Noise Control 00:11:00 Module 08: Weather Control 00:16:00 Module 09: Sustainable Airport Management 00:17:00 Module 10: Security Management 00:17:00 Module 11: Innovation and Growth 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn to Become an Expert Electrician with this Online Course Electrical problems are common in homes, factories, and offices, so electricians are always in demand. If you're looking for a new job or career change, becoming an electrician can be a profitable option. This online electrician course can teach you the essential knowledge and skills to pursue a career as an electrician. You'll learn about the basic principles of electricity, electrical units, Ohm's law, direct and alternating current, voltage, resistance, capacitance, and capacitors. You'll also learn about safety procedures and develop a clear understanding of the electrical system as a whole. Upon completing the course, you'll receive a certificate that will add extra weight to your resume and make you more competitive in the job market. Learning Outcomes Electrical principles and units Ohm's law Direct and alternating current Voltage and resistance Capacitance and capacitors Electrical safety Who is the Online Electrician Course for? This course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Why Choose this Online Electrician Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Electrician Course Level 3 Ch - 00 Intro Basic Electricity 00:07:00 Ch - 01 The Nature of Electricity 00:20:00 Ch - 02 Conductors & Insulators 00:08:00 Ch - 03 Current and Electric Circuits 00:13:00 Ch - 04 Ohm's Law 00:06:00 Ch - 05 Electric Power 00:12:00 Ch - 06 Series _ Parallel Circuits 00:18:00 Ch - 07 Circuit Theorems 01:31:00 Ch - 08 Electric Fields and Capacitance 00:26:00 Ch - 09 Magnetism and Inductance 00:49:00 Ch - 10 Transient Response Capacitors & Inductors 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Learn to speak with confidence by gaining skills and knowledge from the Voice Improvement Training course. The course will help you to become an eloquent speaker. You will be able to identify the problems in your voice and talking style that will help you to make decisions for solving the problem. The course teaches you how to diagnose the problem and solve accordingly. One of the common reasons for voice problems is anxiety and nervousness. The course helps you to overcome the obstacles of tension and prepare you for becoming a confident speaker. Throughout the course, you will explore how to make your voice healthy and create the best sound possible. Apart from these, the course guides you on how to avoid the most common problems of sounding such as boring and monotone. You will also learn the strategies of speaking with energy and know the ways of making your sound more conversational. However, the course is not designed for the people who have the severe neurological voice problem. Upon completion, you will be able to speak with clarity. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Voice Improvement Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Voice Improvement Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. You Can Learn to Love Your Voice How to Improve Your Voice Promo FREE 00:01:00 How to Improve Your Voice Overview 00:01:00 How to Improve Your Voice Famous Bad Voices 00:02:00 How to Improve You Voice Record Your Voice 00:02:00 Problems With Voices and How to Deal With Them How to Improve Your Voice Diagnosis Your Own Voice 00:01:00 How to Improve Your Voice Feedback from Others 00:02:00 How to Improve Your Voice Defining Your Exact Problems 00:05:00 How to Improve Your voice Listen to Natural conversation 00:05:00 Solutions How to Improve Your Voice Practice Again and Record 00:03:00 How to Improve Your Voice Don't Lower Your Voice 00:07:00 How to Improve Your Voice practice on Video 00:04:00 How to Improve Your Voice Other Techniques 00:02:00 Conclusion How to Improve Your Voice Conclusions 00:01:00 Feedback 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description: Are you interested in a career as a virtual assistant? Are you considering setting up a virtual assistant business? If so, then this Virtual Assistant Business Course will equip you with the practical knowledge and skills you need to kickstart your career. Are you wondering what the role of a virtual assistant entails? Are you looking for tools and guidance to set up your business? Wonder no more! This course will teach you about virtual assistant business from scratch. You will be introduced to VA business basics and the wide-ranging skills of a virtual assistant. In this virtual assistant training course, you will explore planning and evaluation and conflict and conflict management. You will also be able to make an informed decision about the services you provide and how to keep within budget. On successful completion of this virtual assistant course, you will have the practical skills and background knowledge to develop a business plan. You will also receive a certificate of achievement, which you can use to take steps to become a fully qualified virtual assistant. Who is the course for? Businessmen or investors who want to put up new virtual assistant business. People who have an interest in becoming a virtual assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Virtual Assistant Business Course is a useful qualification to possess, and would be beneficial for the following careers: Assistants Businessmen Entrepreneurs Investors Marketing Managers Marketing Specialists. [/vc_column_text][/vc_column][/vc_row] Virtual Assistant Business Course Introduction To Virtual Assistant 00:15:00 What Skills Are Needed 00:15:00 Arranging A Work Area 00:15:00 Decide What Services You Will Offer To Accept 00:15:00 How to Know Your Budget 00:10:00 Have A Business Plan 00:10:00 Using Sites Like Scriptlance To Find Clients 00:15:00 Marketing Strategies to Get Clients 00:15:00 Handling Clients Correctly 00:10:00 Wrapping Up 00:05:00 Mock Test Mock Exam- Virtual Assistant Business Course 00:20:00 Final Exam Final Exam- Virtual Assistant Business Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00