Program Management Skills: In-House Training Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?
Facilitation Skills for Business Analysts: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating
The NVQ Level 2 Diploma in Steelfixing Operations is appropriate for individuals aged 16 and over working in the construction sector who specialise in Steelfixing and are looking to become eligible for the Blue CSCS Card. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. The aim of this qualification is to recognise the knowledge, skills and competence of individuals who specialise in Steelfixing in the construction industry. Upon completion of the qualification, you will be awarded the NVQ Level 2 Diploma in Steelfixing Operations. CSCS Cards We can provide CSCS tests and CSCS cards alongside your qualification without the need to attend the test centre. Speak to our friendly and helpful team for more information.
The NVQ Level 2 Diploma in Plastering is appropriate for individuals aged 16 and over working in the construction sector who specialise in Plastering and are looking to become eligible for the Blue CSCS Card. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. The aim of this qualification is to recognise the knowledge, skills and competence of individuals who specialise in Plastering in the construction industry. Upon completion of the qualification, you will be awarded the NVQ Level 2 Diploma in Plastering. CSCS Cards We can provide CSCS tests and CSCS Cards alongside the qualifications without the need to attend the test centre. Speak with our friendly and helpful team for more information.
The NVQ Level 2 Diploma in Formwork is appropriate for individuals aged 16 and over and are involved in assembling, installing and subsequently removing formwork and are looking to become eligible for the Blue CSCS Card. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. Complete the qualification within a few short weeks providing that you work with your assessor to provide the required evidence. Qualification times can be as little as 4 to 8 weeks! Upon completion of the qualification, you will be awarded the NVQ Level 2 Diploma in Formwork. CSCS Cards We can provide CSCS tests and CSCS Cards alongside the qualifications without the need to attend the test centre. Speak with our friendly and helpful team for more information.
The Level 2 NVQ Diploma in Cladding Operations is appropriate for individuals aged 16 and over working in the construction sector who specialise in Cladding and are looking to become eligible for the Blue CSCS Card. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. Complete the qualification within a few short weeks providing that you work with your assessor to provide the required evidence. Qualification times can be as little as 4 to 8 weeks! The aim of this qualification is to recognise the knowledge, skills and competence of individuals who specialise in Cladding in the construction industry. CSCS Cards We can provide CSCS tests and CSCS Cards alongside the qualifications without the need to attend the test centre. Speak with our friendly and helpful team for more information.
Develop confidence & capability in delivering to the camera & conducting interviews. Develop your own personal brand & impact on camera whether in person 'live', pre-recorded or online.
The NVQ Level 2 Diploma in Fenestration Installations is appropriate for individuals aged 16 and over working in the construction sector who specialise in Fenestration Installations and are looking to become eligible for the Blue CSCS Card. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. Complete the qualification within a few short weeks providing that you work with your assessor to provide the required evidence. Qualification times can be as little as 4 to 8 weeks! This qualification is aimed at those who work as installers of glass supporting systems, which include window and door units. Upon completion of the qualification, you will be awarded the NVQ Level 2 Diploma in Fenestration Installations. CSCS Cards We can provide CSCS tests and CSCS Cards alongside the qualifications without the need to attend the test centre. Speak with our friendly and helpful team for more information.
The NVQ Level 2 Diploma in Interior Systems is appropriate for individuals aged 16 and over working in the construction sector who specialise in interior systems and are looking to become eligible for the Blue CSCS Card. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. Complete the qualification within a few short weeks providing that you work with your assessor to provide the required evidence. Qualification times can be as little as 4 to 8 weeks! The aim of this qualification is to recognise the knowledge, skills and competence of individuals who specialise in Interior Systems in the construction industry in the following areas: Dry Lining Fixing Modular Demountable Partitioning Operable Partition System CSCS Cards We can provide CSCS tests and CSCS Cards alongside the qualifications without the need to attend the test centre. Speak with our friendly and helpful team for more information.
The NVQ Level 2 Certificate in Interior Systems is appropriate for individuals aged 16 and over working in the construction sector who specialise in dry lining finishing and are looking to become eligible for the Blue CSCS Card. The pathways available within this qualification are: Ceiling Fixing Dry Lining Finishing Cavity Barrier Installation Dry Lining Boarder Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. The aim of this qualification is to recognise the knowledge, skills and competence of individuals who specialise in the above categories within the construction industry. Upon completion of the qualification, you will be awarded the NVQ Level 2 Certificate in Interior Systems. CSCS Cards We can provide CSCS tests and CSCS Cards alongside the qualifications without the need to attend the test centre. Speak with our friendly and helpful team for more information.