Name: Emotional intelligence 1 Day Training in Cirencester
Price: 595 GBP
Availability: InStock

Bracknell

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
Target Audience:
Anybody who is interested in learning Emotional intelligence Skills
Learning Objectives:
Understand the Emotional Intelligence competency framework.
Assess and understand current Emotional Intelligence level.
Understand techniques for being highly positive and energetic.
Understand how emotions can influence thoughts, goals, relationships, decision-making ability, etc.
Understand the importance of high expectations and pressure and how to go through it.
Understand how to be an emotionally strong person, who can handle emotions.
Understand how to be a responsible person, who does not believe in blame/complaint.
Understand techniques to develop your emotional intelligence on the job.
Agenda:
Module One: What is Emotional Intelligence?
Self-Management
Self Awareness
Self-Regulation
Self-Motivation
Empathy
Module Two: Four Skills in Emotional Intelligence
How to Accurately Perceive Emotions
Use Emotions to Facilitate Thinking
Understand Emotional Meanings
Manage Emotions
Module Three: Verbal Communication Skills
Focused Listening
Asking Questions
Communicating with Flexibility and Authenticity
Module Four: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Module Five: Social Management and Responsibility
Benefits of Emotional Intelligence
Articulate your Emotions Using Language.
Module Six: Tools to Regulate Your Emotions
Seeing the Other Side
Self-Management and Self Awareness
Giving in Without Giving Up
Module Seven: Gaining Control
Using Coping Thoughts
Using Relaxation Techniques
Bringing it All Together
Module Eight: Business Practices (I)
Understand Emotions and How to Manage Them in the Workplace
Role of Emotional Intelligence at Work
Disagreeing Constructively
Module Nine: Business Practices (II)
Optimism
Pessimism
The Balance Between Optimism & Pessimism
Module Ten: Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Mangates

Basic

Emotional Intelligence (EQ)

Emotional Intelligence 1 Day Training in Bracknell

Emotional intelligence 1 Day Training in Bracknell

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Arbroath

Emotional Intelligence 1 Day Training in Arbroath

Emotional intelligence 1 Day Training in Arbroath

Liverpool

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Customer Service Essentials 1 Day Training in Liverpool

Boost Customer Satisfaction: Join us 1 Day Training in Liverpool

Edinburgh

Customer Service Essentials 1 Day Training in Edinburgh

Boost Customer Satisfaction: Join us 1 Day Training in Edinburgh

High Wycombe 

Emotional Intelligence 1 Day Training in High Wycombe

Emotional intelligence 1 Day Training in High Wycombe

Exeter

Emotional Intelligence 1 Day Training in Exeter

Emotional intelligence 1 Day Training in Exeter

Dundee

Emotional Intelligence 1 Day Training in Dundee

Emotional intelligence 1 Day Training in Dundee

Derby

Emotional Intelligence 1 Day Training in Derby

Emotional intelligence 1 Day Training in Derby

Coventry

Emotional Intelligence 1 Day Training in Coventry

Emotional intelligence 1 Day Training in Coventry

Cirencester

Emotional Intelligence 1 Day Training in Cirencester

Emotional intelligence 1 Day Training in Cirencester

<p data-key="1" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="2" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="2:0" fr-original-style="" style="box-sizing: border-box;">This training is for lawyers who may come into contact with vulnerable people through their work. In particular, it is aimed at those who hold legal aid contracts and must meet the requirements of the Specialist Quality Mark (SQM) standard in respect of safeguarding.</span></span></p><p data-key="3" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="4" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="4:0" fr-original-style="" style="box-sizing: border-box;">Everyone has the right to be kept safe from harm, abuse or neglect. We all have obligations to ensure that vulnerable people are protected and that we have appropriate procedures in place to ensure that abuse is identified and reported.&nbsp;</span></span></p><p data-key="5" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="6" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="6:0" fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/cd74539b-d6a2-46d2-9df6-1144792fca8b/04d77e7e-bb36-43ed-b0c6-307136279b22/original.png" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable">We will help you to understand the following;</span></span></p><ul data-key="7" data-slate-fragment="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" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li data-key="8" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="9" fr-original-style="" style="box-sizing: border-box;">What is safeguarding?</span></li><li data-key="10" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="11" fr-original-style="" style="box-sizing: border-box;">The different types of abuse</span></li><li data-key="12" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="13" fr-original-style="" style="box-sizing: border-box;">Example signs of abuse, harm and neglect</span></li><li data-key="14" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="15" fr-original-style="" style="box-sizing: border-box;">What action should be taken if abuse is suspected</span></li><li data-key="16" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="17" fr-original-style="" style="box-sizing: border-box;">The SQM requirements</span></li><li data-key="18" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="19" fr-original-style="" style="box-sizing: border-box;">What a Safeguarding Policy should include</span></li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="22" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="22:0" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></span></h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="24" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="24:0" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for staff of all levels, from support staff to senior partners.</span></span></p><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="JTdCJTIyb2JqZWN0JTIyJTNBJTIyZG9jdW1lbnQlMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJoZWFkaW5nLXRocmVlJTIyJTJDJTIyZGF0YSUyMiUzQSU3QiUyMmNsYXNzTmFtZSUyMiUzQW51bGwlN0QlMkMlMjJub2RlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMnRleHQlMjIlMkMlMjJsZWF2ZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMkNvdXJzZSUyME5vdGVzJTIyJTJDJTIybWFya3MlMjIlM0ElNUIlNUQlN0QlNUQlN0QlNUQlN0QlMkMlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJwYXJhZ3JhcGglMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTIyY2xhc3NOYW1lJTIyJTNBbnVsbCU3RCUyQyUyMm5vZGVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIydGV4dCUyMiUyQyUyMmxlYXZlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMmxlYWYlMjIlMkMlMjJ0ZXh0JTIyJTNBJTIyQ29tcHJlaGVuc2l2ZSUyMGFuZCUyMHVwJTIwdG8lMjBkYXRlJTIwY291cnNlJTIwbm90ZXMlMjB3aWxsJTIwYmUlMjBwcm92aWRlZCUyMHRvJTIwYWxsJTIwZGVsZWdhdGVzJTIwd2hpY2glMjBtYXklMjBiZSUyMHVzZWZ1bCUyMGZvciUyMG9uZ29pbmclMjByZWZlcmVuY2UlMjBvciUyMGNhc2NhZGUlMjB0cmFpbmluZy4lMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU1RCU3RCU1RCU3RCU1RCU3RCUyQyU3QiUyMm9iamVjdCUyMiUzQSUyMmJsb2NrJTIyJTJDJTIydHlwZSUyMiUzQSUyMnBhcmFncmFwaCUyMiUyQyUyMmRhdGElMjIlM0ElN0IlMjJjbGFzc05hbWUlMjIlM0FudWxsJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJ0ZXh0JTIyJTJDJTIybGVhdmVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIybGVhZiUyMiUyQyUyMnRleHQlMjIlM0ElMjJQbGVhc2UlMjBub3RlJTIwYSUyMHJlY29yZGluZyUyMG9mJTIwdGhlJTIwY291cnNlJTIwd2lsbCUyMCUyMiUyQyUyMm1hcmtzJTIyJTNBJTVCJTVEJTdEJTJDJTdCJTIyb2JqZWN0JTIyJTNBJTIybGVhZiUyMiUyQyUyMnRleHQlMjIlM0ElMjJub3QlMjAlMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMm1hcmslMjIlMkMlMjJ0eXBlJTIyJTNBJTIyYm9sZCUyMiUyQyUyMmRhdGElMjIlM0ElN0IlN0QlN0QlNUQlN0QlMkMlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMmJlJTIwbWFkZSUyMGF2YWlsYWJsZS4lMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU1RCU3RCU1RCU3RCU1RCU3RCU1RCU3RA==" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="38" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="38:0" fr-original-style="" style="box-sizing: border-box;"><a href="https://dglegal.co.uk/the-team/amie-higgins/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Amie Higgins, Consultant, DG Legal</span></strong></a></span></span></h3><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="40" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="40:0" fr-original-style="" style="box-sizing: border-box;">Amie is a Senior Solicitor, qualified under the Law Society&rsquo;s Immigration &amp; Asylum Accreditation Scheme (IAAS) as an Advanced Caseworker and Supervisor. Amie specialises in all aspects of Immigration, Asylum and Human Rights work, with a specialism in human trafficking/modern slavery cases and working with vulnerable clients.</span></span></p><p data-key="41" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="42" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="42:0" fr-original-style="" style="box-sizing: border-box;">Amie is an experienced trainer, delivering a range of training on both legal and practice management topics.</span></span></p>

This training is for lawyers who may come into contact with vulnerable people through their work. In particular, it is aimed at those who hold legal aid contracts and must meet the requirements of the Specialist Quality Mark (SQM) standard in respect of safeguarding.
Everyone has the right to be kept safe from harm, abuse or neglect. We all have obligations to ensure that vulnerable people are protected and that we have appropriate procedures in place to ensure that abuse is identified and reported. 

We will help you to understand the following;
What is safeguarding?
The different types of abuse
Example signs of abuse, harm and neglect
What action should be taken if abuse is suspected
The SQM requirements
What a Safeguarding Policy should include
Target Audience
The online course is suitable for staff of all levels, from support staff to senior partners and is aimed at firms maintaining or wishing to obtain the Specialist Quality Mark.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Amie Higgins, Consultant, DG Legal
Amie is a Senior Solicitor, qualified under the Law Society’s Immigration & Asylum Accreditation Scheme (IAAS) as an Advanced Caseworker and Supervisor. Amie specialises in all aspects of Immigration, Asylum and Human Rights work, with a specialism in human trafficking/modern slavery cases and working with vulnerable clients.
Amie is an experienced trainer, delivering a range of training on both legal and practice management topics.

DG Legal

Safeguarding for Lawyers Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><img src="https://images.cademy.co.uk/noble-foods/72a25245-9100-48ee-935a-ee2add5a76c4/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">Every year, organisations spend billions on strategy creation&mdash;and more than 80% of those strategies fail. FranklinCovey&rsquo;s </span><em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">The 4 Disciplines of Execution</em><sup style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">&reg;</sup>&nbsp;<em fr-original-style="" style="box-sizing: border-box;">(4DX)</em> methodology provides the framework for <span style="caret-color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style="caret-color: rgb(16, 24, 32);">organisations</span>&nbsp;seeking to increase strategic execution by creating a culture of high performance.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><em fr-original-style="" style="box-sizing: border-box;">Discipline 1: Focus on the Wildly Important</em></span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">focus.</em>&nbsp;Exceptional execution starts with narrowing the focus&mdash;clearly identifying what must be done. Otherwise, nothing else you achieve really matters much.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Discipline 2: Act on the Lead Measures</span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">leverage</em>. 80% of your results will come from 20% of your activities; are you focusing on the right ones? Discipline 2 is based on the principle that not all actions are created equal. Identify and act on the activities with the highest leverage.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Discipline 3: Keep a Compelling Scoreboard</span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">engagement</em>. People and teams play differently when they are keeping score, and the right kind of scoreboards motivate the players to win.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Discipline 4: Create a Cadence of Accountability</span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">accountability</em>. Each team engages in a simple weekly process that highlights successes, analyses failures, and course-corrects as necessary, creating the ultimate performance-management system.</p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">The Noble Experience </span></strong></p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This autumn we&#39;re road testing the 4DX methodology with members of the NLG and their teams from within the Poultry business unit. Real life successes, realistic roadblocks and issues, and a genuine appraisal of the outcomes, will all be shared with participants at the 2024 4DX sessions, as we strive to learn the best practices that enable us to go beyond a good strategy, to achieving great levels of execution!</p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery of the 4DX sessions</strong></p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">The 4 NLG groups will attend a one-day, in person module, where we&#39;ll share the 4DX methodology with you and hear directly from Richard Wood, MD of the Poultry business, as to how the approach has helped him and his team to delivery their objectives.</p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><img src="https://images.cademy.co.uk/noble-foods/7f22d13e-e7fe-43bb-ad22-a5dbd09dcb21/original.png" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></p>

Success = Value + People + Process

With innovation happening more than ever, the new agile project economy requires more and more people across organisations to manage projects successfully, leading to many of us quietly slipping into the role of the unofficial project manager!
The problem is very few people receive formal training on how to do it. Stakeholders, scope creep, limited training, and a lack of process all combine to raise the probability of project failure costing organisations time, money, and employee morale
Is it any wonder 65% of all projects fail* each year!
The good news is—unofficial project managers can build confidence to lead high-value projects and engage teams in a way that inspires them to volunteer their best efforts.



Source: *Nieto-Rodriguez, A. (2021). “The Project Economy Has Arrived.” Harvard Business Review; Nov/Dec 21.
Outcomes
Project Management for the Unofficial Project Manager™ combines best practices from agile and waterfall project management to equip learners with the mindset, skillset, and toolset to engage and inspire team members.
Success starts with the core agile principle of value—a project must deliver value to Noble! Once value is established, it is people who make projects successful through a consistent process.
Project management isn’t just about managing logistics and hoping the project team is ready to play to win. The skills of “informal authority” are more important than ever before, so team members are inspired to contribute to project success!

This course will help learners:
Build strong informal authority that inspires project teams to consistently volunteer their best efforts.
Utilise a consistent process to start and finish high-value projects on time and with quality.
Influence and engage others to define a clear project scope, including clear deliverables and risk strategies.
Model openness and agility to apply proactive change management and deliver high-value projects.
Project Management Framework
The Project Management Framework guides you through five distinct elements in the life of any project. Coupled with the foundational behaviours taught in the programme, this framework can help you deliver highly successful projects again and again.

Who Should Attend?
This programme is for anyone who finds themselves leading projects at work, regardless of whether or not their job title says, Project Manager!
It is NOT a deep dive into project management processes, nor is it a qualification based programme.
Whilst it would be helpful to either be involved in or to be leading a project, during the programme, this is clearly not essential. However, it is advisable that the participants have had some experience, whether as a project member or as the person who is leading the project (officially or not)!
Project Management Institute (PMI)
FranklinCovey is a member of the Project Management Institute (PMI) Authorised Training Partners (ATP) Programme and this course has been designed to satisfy the project management education requirement for PMI Certifications as well as Professional Development Education units (PDUs) needed by PMI credential holders.

Noble Foods

Project Management for the Unofficial Project Manager™

General Admission

What does this course cover?
This is an online course for developing history leadership in primary teaching. This term, we will be piloting the course as an immersive programme covering the key elements of primary history subject leadership, enabling all involved in history leadership at primary to carry out their role effectively.
How is this course structured and delivered?
The course will take place in ten online sessions from January–May 2025. Sessions 1, 8 and 10 are compulsory to attend live. Participants will be required to complete a gap task after each session and contribute to an online reflection diary.
The other sessions will be recorded for participants to work through at their convenience, though participants are encouraged to attend the recording sessions live in order to make the most of the programme. All recordings will be made available on the course Moodle page within two working days of the live recording session.
Who is this course for? 
This programme is designed for anyone who is a subject coordinator or subject leader for history in their primary school. You may have just been appointed as a subject leader, or be more experienced but looking for formal training or fresh inspiration and direction.
What are the outcome?
This course will:
equip you fully for the demands of history leadership in primary schools
increase your confidence to develop an innovative, inclusive and effective history curriculum in your school
develop your understanding of efficient action planning and how to make a wider impact
help you to make the case for history with senior leaders
enable you to enthuse others and lead staff meetings about history
develop your understanding of current issues in primary history education
The course will include a chance to share resources and assessment approaches, plus much more
What will each session cover?
Session 1: Introductory meeting (Live attendance)
Wednesday 22 January 2025, 4pm–5.30pm
Introduction and aims
Reflection activity on the current state of history in your school
Key responsibilities of the history subject leader
Current Ofsted implications for the subject and what to expect in an inspection
How the HA and latest Ofsted material can support you

Session 2: What makes an effective history subject leader? (Live and recorded)
Monday 27 January 2025, 4pm–5.30pm
How to effectively support teachers and learners as a history leader
How to create a vision, lead change, and manage time
Effective action planning and improvement
Auditing your history provision and building your evidence trail
Developing an innovative, inclusive and effective history curriculum in your school
Disciplinary knowledge: What is history? What do historians do?

Suggested gap task: Conducting teacher and/or pupil voice questionnaires.
Compulsory gap task: Add to your reflection diary for the programme. If relevant, reflect on how you will use the teacher questionnaire or pupil voice.

Session 3: What makes effective teaching of history? (Live and recorded)
Wednesday 19 February 2025, 4–5.30pm
The role of the teacher
Supporting SEND pupils
Securing substantive knowledge and concepts across the curriculum
How to support colleagues by identifying core knowledge
How to involve the whole staff in mapping out and embedding the progression of concepts across the curriculum

Suggested gap task: Consider SEND in your curriculum.
Compulsory gap task: Add to your reflection diary for the programme reflecting on SEND. 
Session 4: Curriculum and practice at EYFS (Live and recorded)
Tuesday 25 February 2025, 4–5.30pm
Unpicking and supporting the requirements of the EYFS curriculum and Development Matters
Developing historical and chronological understanding in EYFS as part of Understanding the world
Progression and transition from EYFS to Key Stage 1
Ensuring coherence: how to start developing concepts
Making use of the local history on your doorstep for EYFS and KS1
Accessing resources and support for EYFS

Suggested gap task: Fact finding and liaison.
Compulsory gap task: Add to your reflection diary for the programme reflecting on current EYFS practice.

Session 5: Curriculum and practice at Key Stage 1 (Live and recorded)
Monday 3 March 2025, 4pm–5.30pm
Unpicking and supporting the requirements of the National Curriculum for KS1
Progression: building upon transition from EYFS
What do KS1 require before KS2?
Ensuring coherence: further developing the school’s chosen substantive concepts
How to develop disciplinary concepts
Developing appropriate chronological understanding in KS1
Enhancing and engaging children’s knowledge and retention through enquiry
The use of working walls in KS1 to support learning
Accessing resources and support for KS1

Suggested gap task: Check your KS1 curriculum for coverage and progression, building upon what they have learnt in EYFS.
Compulsory gap task: Add to your reflection diary for the programme reflecting on KS1 practice in your setting. 
Session 6: Curriculum and practice at Key Stage 2 (Live and recorded)
Tuesday 11 March 2025, 4pm–5.30pm
Unpicking and supporting the requirements of the National Curriculum for KS2
How to incorporate local history with progression in KS2
What do we want the children in Year 6 to leave with?
Developing appropriate chronological understanding in KS2
Preparing for transition to Key Stage 3
Ensuring coherence: building upon the school’s chosen concepts for progression
What the HA can do to support the teaching of KS2 units?
Resources and support for KS2

Suggested gap task: Check your KS2 curriculum for coverage and progression, building upon what they have learnt in EYFS and KS1.
Compulsory gap task: Add to your reflection diary for the programme reflecting on KS2 practice in your setting.

Session 7: Approaching sensitive issues in history (Live and recorded)
Tuesday 18 March 2025, 4pm–5.30pm
What do we mean by diversity in history and why is it important?
How to ensure a wider diversity in your history teaching
Barriers to making the curriculum more diverse and how to overcome them
Approaches to sensitive issues in history lessons, including:
- Refugees and migration history
- War
- Climate change

Suggested gap task: Consider opportunities for increasing diverse voices and raising climate issues in your curriculum.
Compulsory gap task: Add to your reflection diary for the programme considering how you might address the sensitive or current issues raised in this session.  
Session 8: Interim review meeting (Live attendance)
Tuesday 25 March 2025, 4pm–5.30pm
A review session allowing subject leaders to reflect upon their progress so far
Opportunity to respond to suggestions, clarify information, or raise issues from the previous sessions
Time to ask questions, share good practice or recommended resources with the rest of the cohort

Suggested gap task: Time to follow up on anything raised in this session or to complete any previous tasks, following clarification and inspiration from this session.
Compulsory gap task: Add to your reflection diary for the programme, reflecting on your priorities and actions using suggestions from the presenter or other delegates. 
Session 9: Assessment and evidence (Live and recorded)
Wednesday 30 April 2025, 4pm–5.30pm
Assessment and expectations
A word about writing
Triangulating the evidence
What to look for in a work scrutiny

Suggested gap task: Conduct a work scrutiny on one aspect to check across the school, in conjunction with a focused pupil voice on the same aspect.
Compulsory gap task: Add to your reflection diary considering how you will conduct a work scrutiny and what you will focus on – or, if relevant, reflect on what you discovered and how you will address any issues. 
 
Session 10: Final meeting (Live attendance)
Wednesday 14 May 2025, 4pm–5.30pm
Following up any requests arising from the interim meeting (Session 8)
Discussion or clarification of any issues arising from previous sessions
Discussion of priorities, next steps and any issues
Sharing ideas for enthusing others and leading staff meetings: “What worked for me?”
Communicating with headteachers, governors, colleagues and parents
Are you ready for the HA Quality Mark?

Suggested gap task: Identifying your school’s next steps
Compulsory gap task: Complete your final piece in your reflection diary.

Historical Association

Becoming an effective primary history subject leader

Historical Association member

Non member

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://www.history.org.uk/secondary/categories/942/news/4325/webinar-series-embracing-messiness-teaching-disc" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Historical Association webinar series:&nbsp;Embracing messiness: teaching disciplinary thinking in history</strong></a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Presenters: Hugh Richards and Rich Kennett</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This final session focuses on how we can support our students to write like historians. We will explain why PEE models and other simplistic frameworks actually limit our students and instead we should look to the work of historians as an alternative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To use your <a href="https://www.history.org.uk/membership/categories/852/info/4002/exclusive-webinar-offer-with-corporate-membership" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">corporate recording offe</a>r on this webinar please fill in this form:&nbsp;<a data-fr-linked="true" href="https://forms.office.com/e/ZSRfJM2w6J" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://forms.office.com/e/ZSRfJM2w6J</a></p>

Historical Association webinar series: Making history accessible
Presenters: Gemma Hargraves and Kate Wright
This session will offer practical strategies teachers can use to support and challenge neurodivergent students at GCSE. Covering the importance of scaffolding and Vygotsky’s Zone of Proximal Development, Kate Wright will offer a SENDCo’s perspective on how best to support GCSE historians. From Frayer models and graphic organisers to explicitly teaching key concepts and vocabulary, the session will outline how to achieve clarity in lessons, resources and homework. 


To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/bdNUSwLNrL
Image: A Squire "Old English" padlock on a gate latch in Devon (Image: Partonez/Wikimedia Commons)


HA Webinar: Teaching neurodivergent students to succeed at GCSE History and beyond

Must have a full paid membership with the Historical Association

Non Member

Do you want to learn the scientific background of body-mind-interactions and how to integrate this knowledge in your practical work with your clients, as e.g.:
Doctor, naturopath, psychotherapist
Complementary medicine therapist
Nurse, physiotherapist, nutritionist
Chiropractor, NLP, EFT, EMDR practitioner
Business consultant, teacher, social worker
Other health professional and coach?
This course contains both self-study and live training in online classes and covers the META-Health Level 1 and 2 material. It will take 6 months including 24 live sessions, 2 hours each, mainly in a weekly rhythm. You will get preparatory videos, reading material and tasks that help to understand and integrate the content, while the group sessions focus on demonstrations, discusion of the material, and practical exercises for you. All the time, our trainers and tutors will support you and we’ll be a learning family with an active chatgroup. Altogether you should reckon approximately 5 hours per week.
To cover most time zones, the schedule will be tuesdays at 17:00 GMT (London), starting on 7 January 2025.
Course content
You will learn the META-Health methodology for self-help, coaching and therapy:
Understand the META-Health principles and the Organ-Stress-Emotion-Belief Connection
Use META-Analytics for assessing the background and development of any health issue
Establish stress triggers, emotions and beliefs affecting your client’s health issue
Learn the building blocks for efficient changework and therapy
Unlock people’s healing potential through META-meanings, facilitating health supporting lifestyle changes
Develop integrative tailor-made META-Health Action Plans for your clients
You’ll learn META-Health from scratch. Those who have absolved a MHI Level 1 training within the last year get a discount of 20% of the training fee.
This training prepares you for the certification process to become licensed as META-Health professional.
Certification is optional. Even if you aren’t a health professional, you may enter the training to deepen your knowledge, understanding and resources for becoming and staying healthy – however be aware that basic knowledge of biology and anatomy will be very helpful!
More info: https://www.meta-health.info/meta-health-professional-online-course-2025/?ref=cdm



META-Health International

Health Coach

Become a META-Health professional with our 6 months intensive training!

Do you want to learn the scientific background of body-mind-interactions and how to integrate this knowledge in your practical work with your clients? This course contains both self-study and live training in online classes and covers the META-Health Level 1 and 2 material. It will take 6 months including 24 live sessions, 2 hours each, mainly in a weekly rhythm. You will get preparatory videos, reading material and tasks that help to understand and integrate the content, while the group sessions focus on demonstrations, discusion of the material, and practical exercises for you. All the time, our trainers and tutors will support you and we’ll be a learning family with an active chatgroup. Altogether you should reckon approximately 5 hours per week.

META-Health Professional 2025

Course fee

Examination & Certification fee 

50% reduction for participants with low income

Social course fee

optional add on - 50% reduction for participants with low income

Social Examination & Certification fee

<div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">A standalone 10 week course - 2 hours per week online with daytime and evening options - that will introduce you to the basic materials, tools, equipment and techniques used in paper crafting and mixed media work and to Craft4Smiles C.I.C and our tutors. &nbsp;You will be told about the other courses you offer so that you can make an informed choice about further learning. At the end of each session you will have a lovely paper crafted item to show family and friends or to display on your shelf!&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Programme</strong></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 1: Bird House Gift Box</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 2: Double Die Stencil Box and Card&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 3: Card Making: 3 Styles of Card&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 4/5: Mixed Media Notebooks</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 6: Black Canvas/Gilding Polish Framed Picture</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 7: Cantilever Box: 2 Tier</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 8: Bead Making&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 9/10:Dust and Reveal: Woodland Picture using Masks, Stencils and Inks</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">You will be sent the following materials and items of equipment which are yours to keep:&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Materials&nbsp;</strong></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Book Binders&#39; Glue (30 ml)</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">PVA Glue (20 ml)</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">15 Water Based Inks for Stamping and Dusting</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Adhesive Foam Pads</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">4 Mini Notebooks</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Gilding Polish: 5 Colours: 20-30 ml</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Brads: 27</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Craft4Smiles Elegant Bits: Paper Off Cuts from Die Cutting for Mixed Media Work</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Paper and Card as Required to Complete each Project</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Air Dry Clay Moulded Pieces</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Equipment&nbsp;</strong></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">A2 Cutting Mat</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Adorable Scoreboard&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Paper Cutter</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">30ml Glue Applicator</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">20 Sponge Pieces&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">15 Finger Daubers</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">1 Set of Mini Stamps</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">1 Stamping Block</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Pokey Tool</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Scissors</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><span style="color: rgb(65, 65, 65); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65); font-size: 14px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><span style="color: rgb(65, 65, 65); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65); font-size: 14px;">Craft4Smiles C.I.C. is crafting community that&nbsp;</span><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">provides accessible high quality creative papercraft and mixed media online programmes for adults. Our courses are social and interactive whether delivered online or in-person. Our aim is to introduce and build crafting skills and the basic skills needed for success in the workplace and at home, including self-confidence, problem solving, communicating in a group, basic maths and English. We teach over 45 different paper craft and mixed media techniques. Each course is carefully constructed to help you develop your crafting skills and knowledge. &nbsp;</span></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">Crafting and our courses are mindful, taking us away from the day-to-day. Participants have consistently reported improvements in their wellbeing. &nbsp;Anyone who wants to learn new skills can join our programmes. &nbsp;No previous experience of papercrafting or mixed media work is needed. We have delivered courses successfully in Cambridgeshire for 6 1/2 years and have worked with 280 Cambridges residents during this time. 86% of participants state that what we offer has helped to improve their wellbeing. 75% state that it has made a positive difference to their daily lives. &nbsp;</span></p><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Please note that the banner/photo shows crafted items that we have made during this course at different times. The items made in this course are similar. The Cademy calenda/description states that this course is over 14 weeks. This is because the 10 weeks of the course are delivered over 13 weeks, during 3 of which, Craft4Smiles is closed for holidays!&nbsp;</span></div>

A standalone 10 week course - 2 hours per week online with daytime and evening options - that will introduce you to the basic materials, tools, equipment and techniques used in paper crafting and mixed media work and to Craft4Smiles C.I.C and our tutors. You will be told about the other courses you offer so that you can make an informed choice about further learning. At the end of each session you will have a lovely paper crafted item to show family and friends or to display on your shelf! Course ProgrammeWeek 1: Bird House Gift BoxWeek 2: Double Die Stencil Box and Card Week 3: Card Making: 3 Styles of Card Week 4/5: Mixed Media NotebooksWeek 6: Black Canvas/Gilding Polish Framed PictureWeek 7: Cantilever Box: 2 TierWeek 8: Bead Making Week 9/10:Dust and Reveal: Woodland Picture using Masks, Stencils and InksYou will be sent the following materials and items of equipment which are yours to keep: Materials Book Binders' Glue (30 ml)PVA Glue (20 ml)15 Water Based Inks for Stamping and DustingAdhesive Foam Pads4 Mini NotebooksGilding Polish: 5 Colours: 20-30 mlBrads: 27Craft4Smiles Elegant Bits: Paper Off Cuts from Die Cutting for Mixed Media WorkPaper and Card as Required to Complete each ProjectAir Dry Clay Moulded PiecesEquipment A2 Cutting MatAdorable Scoreboard Paper Cutter30ml Glue Applicator20 Sponge Pieces 15 Finger Daubers1 Set of Mini Stamps1 Stamping BlockPokey ToolScissorsCraft4Smiles C.I.C. is crafting community that provides accessible high quality creative papercraft and mixed media online programmes for adults. Our courses are social and interactive whether delivered online or in-person. Our aim is to introduce and build crafting skills and the basic skills needed for success in the workplace and at home, including self-confidence, problem solving, communicating in a group, basic maths and English. We teach over 45 different paper craft and mixed media techniques. Each course is carefully constructed to help you develop your crafting skills and knowledge.
Crafting and our courses are mindful, taking us away from the day-to-day. Participants have consistently reported improvements in their wellbeing. Anyone who wants to learn new skills can join our programmes. No previous experience of papercrafting or mixed media work is needed. We have delivered courses successfully in Cambridgeshire for 6 1/2 years and have worked with 280 Cambridges residents during this time. 86% of participants state that what we offer has helped to improve their wellbeing. 75% state that it has made a positive difference to their daily lives. 
Please note that the banner/photo shows crafted items that we have made during this course at different times. The items made in this course are similar. The Cademy calenda/description states that this course is over 14 weeks. This is because the 10 weeks of the course are delivered over 13 weeks, during 3 of which, Craft4Smiles is closed for holidays!

Craft4Smiles C.I.C. 

A standalone 10 week/session course that will introduce you to the basic materials, tools, equipment and techniques used in paper crafting and mixed media work and to Craft4Smiles C.I.C and our tutors.  You will be sent all the materials and equipment needed to complete the course. At the end of each lesson you will have a crafted item to take away to keep or show family and friends. You will be told about the other courses you offer so that you can make an informed choice about further learning. 

Introduction to Paper Crafting and Mixed Media - Monday 19.00 - 21.00 or Tuesday 19.00 - 21.00

Craft4Smiles Cademy Launch

Stratford

The Temporary Works Supervisor course will provide you with knowledge of the role. You will also gain a good understanding of risk management on a temporary works site.
Course Objectives:
By the end of the course, the delegate will gain knowledge of:
Have gained an understanding of the importance of cooperation and teamwork on a temporary works site
Understand the legal duties of the role
Have a stronger awareness of risk management on-site as well as the roles of a supervisor and their fellow employees on site
Leave the course with an understanding of the “4C’s”, Communication, Cooperation, Coordination and Competency
Course Content:
Different groups and types of Temporary Works
BS5975:2019
CDM Regulations
Legislation and Codes of Practice
Temporary Works Register, Design Brief and Design
Case studies, policy and procedures, Standard solutions and permitted drawings
Risk assessments, method statements
Safe systems of work
The roles and duties of a Temporary Works Supervisor
Assessment:
To successfully complete the course, you will need to get 72% or above in the final exam. The trainer encourages the delegates to be interactive and involved throughout the training.
Certificate:
The certificate for this course is valid for 5 years.
Instructions
Please note all Temporary Works Supervisor courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Temporary Works Supervisor (TWS)

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Live instructor led sessions;&nbsp;</strong></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Why choosing Mindmaps Wellbeing is a good choice for your training.</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Instructor led training sessions over two days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Course Manual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Handy Cue Card</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ MHFAider Certificate upon completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Your instructors are <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registered Mental Health Nurses and Healthcare Educators</strong> (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to our online MHFAider peer support groups moderated by the instructor team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For a little extra:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Organisational MINDWELL Companion tailored for your workplace / organisation.</p>

MHFA England Adult Mental Health First Aid Course. 
This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. 

For full course information & outcomes, click here.
Day one
Mental Health First Aid and the action plan 
The MHFAider® role and self-care 
Helpful and unhelpful language 
Useful models to support the role 
What influences mental health? 
What is anxiety? 
Crisis first aid 
Active listening and empathy 
Day two
What are eating disorders? 
What is self-harm? 
What is substance misuse? 
Applying the Mental Health First Aid action plan 
What is depression? 
What is suicide? 
Crisis first aid continued 
What is psychosis? 
Recovery and lived experience 
Boundaries in the MHFAider® role 
Moving forward in the MHFAider® role 
My MHFA action plan 


Our full workshop collection

Certificate provided by MHFA England on completion of this course.

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Mental Health First Aid (MHFA) England Training with Mindmaps Wellbeing

Enhance workplace wellbeing and mental health awareness with MHFA England-certified training by Mindmaps Wellbeing. Our expert-led courses, delivered by Registered Mental Health Nurses and Healthcare Educators, equip you with the skills to recognize, support, and respond to mental health challenges. Whether online or in-person, our training ensures flexible learning options without compromising quality.

Join us to gain certification as a Mental Health First Aider and access exclusive benefits like ongoing peer support, expert forums, and resources for self-care. Book now with Mindmaps Wellbeing and take the first step toward a healthier, more supportive environment for all.


MHFA England Mental Health First Aid

 Birmingham 

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><h1 data-hook="event-title" style="color: rgb(var(--titleColor)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--titleColor));"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Cognitive Stimulation Therapy (CST) Training online via Zoom</span></h1><p data-hook="event-description" style="color: rgb(var(--descriptionColor)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--descriptionColor));"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">CST is an evidence-based group treatment for people with mild to moderate dementia.</span></p></div><div data-hook="content-container" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h2 data-hook="time-and-location" style="color: rgb(var(--subtitlesColor)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--subtitlesColor));"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Time &amp; Location</span></h2><div style="color: rgb(var(--textColor)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--textColor));"><p data-hook="event-full-date" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">18th September 2024, 09:30 &ndash; 16:30</span></p><p data-hook="event-full-location" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Online via Zoom</span></p></div><div data-hook="about-section" style="color: rgb(var(--textColor)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--textColor));"><div data-hook="about-section-wrapper" fr-original-style="" style="box-sizing: border-box;"><div data-hook="about-section-text" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is Cognitive Stimulation Therapy (CST)?</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">CST is an evidence-based group treatment for people with mild to moderate dementia. It involves 14 or more sessions of stimulating, themed activities, based around more complex principles including learning theory and person-centred care. CST can be extended into a longer-term treatment and can be offered to a range of clients including outpatients and people in residential or day care.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What does the training involve?</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Training is led by a Clinical Psychologists with extensive experience in offering CST. Training is interactive, involving group exercises, role-play and video observation as well as some &lsquo;teaching&#39;.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is the training suitable for?</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">The course is suitable for healthcare professionals including psychologists, occupational therapists and nurses as well as community-based organisations running meeting centres and day opportunities, health care assistants and managers within health and social care.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Aim:</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">To give learners an overview of how to deliver Cognitive Stimulation Therapy (CST). CST is a brief evidence-based group treatment for people with dementia. This interactive course will include a background about CST and how it can be used, research overview and detailed presentation of the treatment, including video footage and role-play.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Objectives - at the end of the training delegates will be able to:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Reflect on some different perspectives of dementia</li><li style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Consider key psychosocial approaches for dementia</li><li style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Learn about how CST was designed and evaluated</li><li style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Be familiar with the 14 CST sessions, through session clips and role-play</li><li style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Understand how to apply the key principles to CST</li><li style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Develop a plan for running CST groups, which considers issues around implementation.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Training facilitator: Dr Gemma Ridel</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Gemma is a clinical psychologist currently working with people with dementia &nbsp;in Norfolk. She also lectures on the University of East Anglia Clinical &nbsp;Psychology Doctoral Programme. She has extensive experience of teaching, &nbsp;supervising and running CST groups. She was involved with the &nbsp;Individual Cognitive Stimulation Therapy trial, as Norfolk was one of &nbsp;the sites in the randomised controlled trial. She has provided many CST &nbsp;training workshops and conference presentations in the UK and Ireland.</span></p></div></div></div></div>

Cognitive Stimulation Therapy (CST) Training online via Zoom
CST is an evidence-based group treatment for people with mild to moderate dementia.
Time & Location
26th March 2026, 09:30 – 16:30
Online via Zoom
What is Cognitive Stimulation Therapy (CST)?
CST is an evidence-based group treatment for people with mild to moderate dementia. It involves 14 or more sessions of stimulating, themed activities, based around more complex principles including learning theory and person-centred care. CST can be extended into a longer-term treatment and can be offered to a range of clients including outpatients and people in residential or day care.
What does the training involve?
Training is led by a Clinical Psychologists with extensive experience in offering CST. Training is interactive, involving group exercises, role-play and video observation as well as some ‘teaching'.
Who is the training suitable for?
The course is suitable for healthcare professionals including psychologists, occupational therapists and nurses as well as community-based organisations running meeting centres and day opportunities, health care assistants and managers within health and social care.
Course Aim:
To give learners an overview of how to deliver Cognitive Stimulation Therapy (CST). CST is a brief evidence-based group treatment for people with dementia. This interactive course will include a background about CST and how it can be used, research overview and detailed presentation of the treatment, including video footage and role-play.
Learning Objectives - at the end of the training delegates will be able to:
Reflect on some different perspectives of dementia
Consider key psychosocial approaches for dementia
Learn about how CST was designed and evaluated
Be familiar with the 14 CST sessions, through session clips and role-play
Understand how to apply the key principles to CST
Develop a plan for running CST groups, which considers issues around implementation.
Training facilitator: Dr Gemma Ridel
Gemma is a clinical psychologist currently working with people with dementia in Norfolk. She also lectures on the University of East Anglia Clinical Psychology Doctoral Programme. She has extensive experience of teaching, supervising and running CST groups. She was involved with the Individual Cognitive Stimulation Therapy trial, as Norfolk was one of the sites in the randomised controlled trial. She has provided many CST training workshops and conference presentations in the UK and Ireland.

Dementia Pathfinders Community Interest Company

Cognitive Therapy

Dementia Training

This one day training will give learners an overview of how to deliver Cognitive Stimulation Therapy (CST). CST is a brief evidence-based group treatment for people with dementia. This interactive course will include a background about CST and how it can be used, research overview and detailed presentation of the treatment, including video footage and role-play.

Cognitive Stimulation Therapy (CST) Training online via Zoom

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over &pound;570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm&#39;s compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017.</p></span></span><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">his course will cover the following to assist firms MLROs, MLCOs and&nbsp;</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Management with fulfilling their AML management responsibilities:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">How to comply with your obligations and stay compliant</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">FWRA &ndash; linked with PCPs</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Mandatory AML Policies and Procedures - SRA have concerns</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Training and supervising staff</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Audits</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">SRA requirements</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Reporting SARS</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">POCA/TA</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Fulfilling reporting officer and compliance officer duties</div></li></ul></span></span></span><h2 fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles.</span></p><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></span>

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.
As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm's compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks.
If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017.
This course will cover the following to assist firms MLROs, MLCOs and Management with fulfilling their AML management responsibilities:
How to comply with your obligations and stay compliant
FWRA – linked with PCPs
Mandatory AML Policies and Procedures - SRA have concerns
Training and supervising staff
Audits
SRA requirements
Reporting SARS
POCA/TA
Fulfilling reporting officer and compliance officer duties
Target Audience
The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).



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