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498 Tapestry courses

Microsoft Azure Machine Learning

4.5(3)

By Studyhub UK

Picture this: A vast cloud realm, brimming with data, all ready to weave tales of insight and wisdom. Welcome aboard our 'Microsoft Azure Machine Learning' odyssey! This isn't just a course; it's a canvas where technology meets art. Unravel the mysteries of Azure Machine Learning Studio, dance with data modules, and play with predictions about incomes and the price tags of fancy cars. Ready for a whirlwind romance with data? Learning Outcomes Become best pals with Microsoft Azure Machine Learning Studio - it's cooler than it sounds! Play detective with a variety of puzzling machine learning modules. Predict tomorrow! Well, not literally, but we'll dabble in forecasting incomes and car prices. Revel in the drama of data as we churn stories from raw numbers. Flip through the fascinating pages of notebooks in Azure, a bibliophile's techy delight. Why choose this Microsoft Azure Machine Learning course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Microsoft Azure Machine Learning Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Microsoft Azure Machine Learning course for? Tech aficionados itching to ride the cloud wave. Curious data wizards eager to add Azure spells to their grimoire. Project champs on a quest for the perfect cloud platform. Code artists seeking to stitch machine learning into their digital tapestry. Future stars of tech, dreaming big and aiming higher. Career path Azure Machine Learning Maestro - £45,000 - £65,000 Data Alchemist - £50,000 - £72,000 Cloud Castle Architect - £70,000 - £92,000 Machine Learning Magician - £55,000 - £78,000 Storyteller of Stats - £60,000 - £85,000 Azure Artisan - £40,000 - £60,000 Prerequisites This Microsoft Azure Machine Learning does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Microsoft Azure Machine Learning was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Azure Machine Learning Module 01: Introduction to Microsoft Azure Machine Learning Studio and Administration 00:22:00 Module 02: Various Modules in Machine Learning 00:13:00 Module 03: Prediction of Income (Automated Tutorial) 00:33:00 Module 04: Prediction of Automobile Price using Linear Regression Algorithm 00:59:00 Module 05: Dataset Processing and Analysis (Sample-1) 00:57:00 Module 06: Cross Validation for Regression (Sample-2) 00:28:00 Module 07: Clustering Group Iris data (Sample-3) 00:17:00 Module 08: Introduction on Notebook in Microsoft Azure Machine Learning Studio 00:18:00 Assignment Assignment - Microsoft Azure Machine Learning 00:00:00

Microsoft Azure Machine Learning
Delivered Online On Demand4 hours 7 minutes
£10.99

Town Planning with Construction Cost Estimation

By NextGen Learning

The average salary for a town planner in the UK is a compelling £40K per year, while cost estimators in the construction field can earn upwards of £45K. This promising economic horizon beckons those with a flair for understanding the marriage between urban development and judicious resource allocation. The 'Town Planning' course is your gateway to understanding the strategic planning, legal frameworks, and socio-economic factors that form the backbone of successful towns. Exploring the intriguing world of zoning, transport planning, and environmental impacts, this course will imbue you with the theoretical foundation needed to contribute effectively to the field. Simultaneously, the 'How To Estimate Construction Costs More Effectively' course allows you to peek behind the curtain of construction budgeting. By understanding the factors influencing costs and gaining the ability to assess these proficiently, you'll be equipped with vital skills to navigate the economic landscape of construction projects. Each course in this Town Planning with Construction Cost Estimation bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Town Planning How To Estimate Construction Costs More Effectively Learning Outcomes: Understanding the fundamentals of town planning and development. Appreciating the legal and socio-economic influences on town planning. Grasping the strategic nature of zoning and transport planning within a town. Familiarising with the factors impacting construction costs. Developing the ability to effectively estimate construction costs. Gaining a solid theoretical basis to inform future learning or career progression. The 'Town Planning' course offers a comprehensive overview of the theoretical aspects of urban development. Delving into the factors that shape a thriving town, this course weaves a fascinating tapestry of legal frameworks, societal needs, and strategic considerations. You'll journey through the intricacies of zoning, transport planning, and the far-reaching impacts of these decisions on the town's environment and inhabitants. The 'How To Estimate Construction Costs More Effectively' course takes you on a journey through the maze of construction economics. By unravelling the complexities that impact construction costs, this course offers a firm grounding in effective cost estimation. From understanding the variables influencing the budget to being able to accurately assess costs, this course lays the groundwork for financial efficiency in construction projects. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring urban planners wanting to understand the theoretical basis of town planning. Construction enthusiasts looking to understand how to more effectively estimate costs. Individuals interested in the intersection of urban development and economics. Professionals working in related fields, looking to broaden their knowledge. Those curious about the economic and societal implications of town planning and construction costs. Career path Town Planner - £40K to £60K/year. Urban Design Consultant - £35K to £55K/year. Construction Cost Estimator - £45K to £65K/year. Project Manager in Construction - £50K to £75K/year. Planning Officer in Local Authorities - £30K to £50K/year. Real Estate Developer - £45K to £70K/year. Sustainability Consultant within Town Planning - £35K to £55K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon finishing Town Planning and How To Estimate Construction Costs More Effectively, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Town Planning with Construction Cost Estimation
Delivered Online On Demand5 hours
£15

Crochet for Beginners

4.5(3)

By Studyhub UK

Discover the enchanting world of crochet with our 'Crochet for Beginners' course. Immerse yourself in the rhythmic dance of hooks and yarn, weaving magic stitch by stitch. Starting with a foundational understanding of the equipment, journey through the rich tapestry of basic to advanced stitches, allowing your creative essence to flourish. As your confidence grows, step into the universe of patterns and projects, where threads take form and stories come to life in tactile beauty. Learning Outcomes Familiarise with crochet equipment and understand the vast array of yarn types. Master basic to advanced crochet stitches to diversify design possibilities. Recognise and interpret beginner crochet patterns. Implement diverse techniques to enhance the quality and aesthetics of projects. Create tangible items through guided crochet projects. Why choose this Crochet for Beginners course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Crochet for Beginners Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Crochet for Beginners course for? Novices eager to delve into the world of crochet artistry. Craft enthusiasts exploring different handwork techniques. Creative souls seeking a therapeutic and productive hobby. Gift-makers wanting to craft personalised presents. DIY aficionados desiring to add crochet items to their repertoire. Career path Crochet Designer: £18,000 - £35,000 Handmade Craft Seller: £15,000 - £45,000 (variable with sales) Crochet Instructor: £20,000 - £38,000 Textile Artist: £23,000 - £50,000 Pattern Creator: £19,000 - £40,000 Yarn Store Specialist: £17,000 - £33,000 Prerequisites This Crochet for Beginners does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Crochet for Beginners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction Introduction 00:15:00 Module 2: Equipment for Crochet Equipment for Crochet 00:18:00 Module 3: Know Your Yarn Know Your Yarn 00:20:00 Module 4: Basic Crochet Stitches Basic Crochet Stitches 00:18:00 Module 5: Advance Crochet Stitches Advance Crochet Stitches 00:15:00 Module 6: Beginner Patterns Beginner Patterns 00:20:00 Module 7: Crochet Techniques Crochet Techniques 00:34:00 Module 8: Getting Started with Crochet Projects(Part 1) Getting Started with Crochet Projects(Part 1) 00:30:00 Module 9: Getting Started with Crochet Projects(Part 2) Getting Started with Crochet Projects(Part 2) 00:29:00 Assessment Assignment - Crochet for Beginners 00:00:00

Crochet for Beginners
Delivered Online On Demand3 hours 19 minutes
£10.99

British Citizenship and Immigration Laws Guide

By Online Training Academy

Navigating British Citizenship and Immigration Laws can be a pivotal aspect for individuals seeking to establish residency or citizenship in the UK. Understanding the intricacies of these laws is crucial for immigrants, as they dictate eligibility criteria, application processes, and legal requirements. With an increasingly globalized world, the importance of a comprehensive guide to British Citizenship and Immigration Laws cannot be overstated. In terms of the number of people obtaining British citizenship each year, the data varies depending on multiple factors including government policies, immigration trends, and administrative processes.According to statistics provided by the UK's Office for National Statistics (ONS), in recent years, the number of individuals granted British citizenship has ranged from approximately 100,000 to 200,000 annually. However, it's essential to note that these figures can fluctuate due to various reasons such as changes in immigration policies, geopolitical factors, and global events. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum Module 1: What Is British Citizenship Module 2: Different Types of British Citizenship Module 3: Nationality, Immigration and Legislation Module 4: Enter and Stay in the UK Both Temporarily and Permanently Module 5: Citizenship Application Tests Module 6: Dual Nationality and Citizenship Module 7: Brexit and Its Implications for EEA and Non-EEA Citizens Module 8: Living Rights in the UK Module 9: Seeking Employment in the UK (Before and After the Application) Module 10: Obtaining Visas for the UK Module 11: British Life and Culture Learning Outcomes: Grasp the diverse types of British citizenship, navigating legal intricacies effortlessly. Decipher the implications of Brexit on EEA and Non-EEA citizens' status. Master the art of obtaining visas and understanding the citizenship application tests. Uncover the rights and responsibilities integral to living in the UK seamlessly. Explore the avenues for seeking employment in the UK pre and post-citizenship application. Absorb the rich tapestry of British life and culture, enhancing cultural integration skills. CPD 10 CPD hours / points Accredited by CPD Quality Standards British Citizenship and Immigration Laws Guide 1:42:55 1: Module 1: What Is British Citizenship Preview 10:57 2: Module 2: Different Types of British Citizenship 08:07 3: Module 3: Nationality, Immigration and Legislation 16:36 4: Module 4: Enter and Stay in the UK Both Temporarily and Permanently 06:15 5: Module 5: Citizenship Application Tests 07:40 6: Module 6: Dual Nationality and Citizenship 06:30 7: Module 7: Brexit and Its Implications for EEA and Non-EEA Citizens 07:48 8: Module 8: Living Rights in the UK 09:35 9: Module 9: Seeking Employment in the UK (Before and After the Application) 10:41 10: Module 10: Obtaining Visas for the UK 09:28 11: Module 11: British Life and Culture 07:18 12: CPD Certificate - Free 01:00 13: Leave A Review 01:00 Who is this course for? Aspiring immigrants seeking clarity on British citizenship. Individuals navigating the complexities of dual nationality. Anyone interested in understanding Brexit's impact on citizenship rights. Job seekers in the UK keen on unraveling employment nuances. Individuals passionate about embracing British life and culture. Career path Immigration Advisor - £20K to £35K/year. Legal Assistant - £18K to £28K/year. Citizenship Caseworker - £22K to £32K/year. Policy Officer - £25K to £40K/year. Immigration Enforcement Officer - £23K to £35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

British Citizenship and Immigration Laws Guide
Delivered Online On Demand1 hour 42 minutes
£12

Tenant Support in Social Housing Programs

By Online Training Academy

Take on a transformative journey into the heart of social housing with our exclusive workshop on Tenant Support in Social Housing Programs. Imagine a realm where housing is not just about shelter, but a thriving community where tenants are supported, engaged, and empowered. In this course, we unravel the core fundamentals of social housing, delving into the intricate tapestry of tenant selection, financial management, and property maintenance. As we navigate through safety measures and delve into the art of tenant engagement, you'll discover the essential elements that make social housing programs not just spaces to live but communities to thrive in. Explore the nuanced terrain of recognizing and managing offensive behaviours, equipping yourself with the skills to foster a harmonious living environment. Understand the crucial roles played by social workers and housing officers, gaining insights into their responsibilities. Finally, glimpse into the vast career opportunities awaiting those passionate about making a meaningful impact in social housing management. Join us in this journey where housing transcends its conventional boundaries, becoming a catalyst for positive change and community well-being. Key Features: This Tenant Support in Social Housing Programs Course Includes This Tenant Support Course is CPD Certified Free Certificate from Reed CIQ Approved Tenant Support Course Developed by Specialist Lifetime Access Course Curriculum: Tenant Support in Social Housing Programs Module 01: Social Housing Fundamentals Module 02: Tenant Selection and Oversight Module 03: Financial Management in Social Housing Module 04: Safety Measures and Property Maintenance in Social Housing Module 05: Tenant Engagement in Social Housing Module 06: Recognition and Management of Offensive Behaviours Module 07: Responsibilities of Social Workers and Housing Officers Module 08: Career Opportunities in Social Housing Management Learning Outcomes: Tenant Support in Social Housing Programs Master Social Housing Fundamentals, understanding the core principles and structures. Acquire skills in Tenant Selection and Oversight, ensuring efficient housing management. Develop proficiency in Financial Management specific to the dynamics of social housing. Implement Safety Measures and Property Maintenance for a secure and well-maintained environment. Foster Tenant Engagement in Social Housing, creating vibrant and connected communities. Recognize and Manage Offensive Behaviours, maintaining a harmonious social housing atmosphere. CPD 10 CPD hours / points Accredited by CPD Quality Standards Tenant Support in Social Housing Programs 1:41:42 1: Module 01: Social Housing Fundamentals 06:32 2: Module 02: Tenant Selection and Oversight 12:11 3: Module 03: Financial Management in Social Housing 11:14 4: Module 04: Safety Measures and Property Maintenance in Social Housing 13:14 5: Module 05: Tenant Engagement in Social Housing 14:21 6: Module 06: Recognition and Management of Offensive Behaviours 17:53 7: Module 07: Responsibilities of Social Workers and Housing Officers 12:20 8: Module 08: Career Opportunities in Social Housing Management 11:57 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? Tenant Support in Social Housing Programs Housing professionals seeking a comprehensive understanding of social housing dynamics. Tenant support staff looking to enhance their knowledge and effectiveness. Social workers and housing officers interested in refining their roles. Individuals involved in community development and social housing initiatives. Policy makers and advocates dedicated to improving social housing programs. Career path Tenant Support in Social Housing Programs Social Housing Officer - £20K to 30K/year. Housing Support Worker - £18K to 25K/year. Housing Officer - £22K to 35K/year. Community Support Worker - £17K to 28K/year. Tenant Liaison Officer - £20K to 32K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Tenant Support in Social Housing Programs
Delivered Online On Demand1 hour 42 minutes
£12

Level 5 Diploma on Pharmacy Assistant

By Online Training Academy

Picture yourself stepping into the vibrant world of healthcare, where every interaction counts, every decision impacts lives, and every day brings new challenges and triumphs. Our comprehensive diploma equips you with the knowledge and insight to thrive in the dynamic realm of pharmacy. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Delve into the rich tapestry of pharmacy's evolution, understanding its roots and the pivotal role it plays in modern healthcare. Explore the intricacies of teamwork, honing your ability to collaborate seamlessly within a diverse and driven pharmacy team. Uncover the art of training and coaching, mastering the skills to elevate yourself and others to excellence. As you immerse yourself in the standards upheld by pharmacy professionals, you'll discover the profound impact of ethical practice and responsibility. Embrace the essence of pharmacy practice, from clinical skills to the nuanced art of prescribing. Learn to navigate the complexities of medication supply with precision and care, ensuring every patient receives the support they need. Prepare to be the first line of defence, equipped to respond to symptoms with compassion and expertise. Embark on a journey that transcends mere education - join us and become a vital pillar in the healthcare landscape, where your dedication and knowledge make a tangible difference in countless lives. Course Curriculum Module 01: Introduction to Pharmacy Module 02: History and Development of Pharmacy Module 03: The Pharmacy Team Module 04: Training of the Pharmacy Team Module 05: Coaching and Evaluation of the Pharmacy Team Module 06: Standards for Pharmacy Professionals Module 07: Guidance to Support the Standards for Pharmacy Professionals Module 08: The Rights and Responsibilities of Pharmacy Professionals Module 09: Pharmacy Practice Module 10: Clinical Pharmacy Skills Module 11: Offering Enhanced Services Module 12: Prescribing Module 13: Supplying Medication Module 14: Responding to Symptoms Learning Outcomes: Understand pharmacy history, development, and professional standards. Demonstrate effective teamwork and communication within a pharmacy setting. Implement training, coaching, and evaluation strategies for pharmacy teams. Adhere to legal and ethical responsibilities in pharmacy practice. Develop clinical pharmacy skills and offer enhanced services to patients. Respond appropriately to symptoms and prescribe medication within guidelines. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 5 Diploma on Pharmacy Assistant 6:33:25 1: Module 01: Introduction to Pharmacy 12:25 2: Module 02: History and Development of Pharmacy 16:22 3: Module 03: The Pharmacy Team 13:26 4: Module 04: Training of the Pharmacy Team 27:00 5: Module 05: Coaching and Evaluation of the Pharmacy Team 08:51 6: Module 06: Standards for Pharmacy Professionals 17:57 7: Module 07: Guidance to Support the Standards for Pharmacy Professionals 59:15 8: Module 08: The Rights and Responsibilities of Pharmacy Professionals 37:30 9: Module 09: Pharmacy Practice 31:20 10: Module 10: Clinical Pharmacy Skills 51:30 11: Module 11: Offering Enhanced Services 38:19 12: Module 12: Prescribing 31:43 13: Module 13: Supplying Medication 24:30 14: Module 14: Responding to Symptoms 22:17 15: CPD Certificate - Free 01:00 Who is this course for? Aspiring pharmacy assistants seeking comprehensive training. Individuals interested in clinical pharmacy and patient care. Pharmacy technicians aiming to enhance their skills and knowledge. Healthcare professionals transitioning into pharmacy-related roles. Anyone pursuing a career in pharmaceutical services. Career path Pharmacy Assistant Pharmacy Technician Clinical Pharmacist Pharmacy Manager Pharmaceutical Sales Representative Pharmacy Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 5 Diploma on Pharmacy Assistant
Delivered Online On Demand7 minutes
£12

End of Life Care and Palliative

By Online Training Academy

In a world where compassionate care meets the profound need for support, embark on a journey that transcends mere practice - embrace mastery. Unveil the artistry of tending to life's final chapters with grace and proficiency. This immersive experience delves into the heart of palliative and end-of-life care, guiding you through a tapestry of wisdom and expertise woven across ten meticulously crafted modules. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the tender inception of understanding illness stages to the delicate orchestration of care after the final breath, each module unfurls a new layer of insight. You'll navigate the labyrinth of legal landscapes, equipped with knowledge to navigate complex terrains with confidence. But this journey isn't merely about acquiring facts; it's about cultivating a profound empathy, a nuanced understanding that transcends textbooks and embraces the human spirit. Discover a sanctuary where learning is more than a transaction; it's a transformation. Step into a realm where every term in the glossary finds its resonance in your heart, where every appendix is a treasure trove of wisdom waiting to be unearthed. Elevate your understanding, refine your approach, and embrace a calling that's as noble as it is profound. Join us in reshaping the narrative of end-of-life care - one compassionate act at a time. Course Curriculum Module 01: Introduction to Palliative & End of Life Care Module 02: Identification of the Stage of Illness Module 03: Palliative Care Holistic Assessment Module 04: Advance Care Planning Module 05: Care at the End of Life Module 06: Care after Death Module 07: Further Support, Training and Development Module 08: Legal Issues Module 09: Glossary of Terms Module 10: Appendices Learning Outcomes: Identify stages of illness progression for appropriate intervention strategies. Conduct holistic assessments to address physical, emotional, and spiritual needs. Facilitate advance care planning discussions for patient preferences and choices. Provide comprehensive care during the end-of-life phase with sensitivity. Navigate legal frameworks surrounding end-of-life care and palliative services. Expand knowledge through glossary of terms and supplementary appendices. CPD 10 CPD hours / points Accredited by CPD Quality Standards End of Life Care and Palliative 1:42:53 1: Module 01: Introduction to Palliative & End of Life Care 27:52 2: Module 02: Identification of the Stage of Illness 07:24 3: Module 03: Palliative Care Holistic Assessment 04:55 4: Module 04: Advance Care Planning 14:29 5: Module 05: Care at the End of Life 05:15 6: Module 06: Care after Death 09:30 7: Module 07: Further Support, Training and Development 04:34 8: Module 08: Legal Issues 17:53 9: Module 09: Glossary of Terms 09:28 10: Module 10: Appendices 00:33 11: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals seeking specialised knowledge in end-of-life care. Nurses desiring to enhance palliative care skills for holistic patient support. Social workers aiming to understand legal and ethical aspects of palliative care. Hospice volunteers looking to deepen their understanding of end-of-life practices. Caregivers wanting to provide compassionate and informed support to terminally ill. Career path Palliative Care Nurse End-of-Life Care Coordinator Hospice Social Worker Bereavement Support Counsellor Advance Care Planning Facilitator Palliative Care Physician Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

End of Life Care and Palliative
Delivered Online On Demand2 minutes
£12

Phone-Based Customer Service Training

By Online Training Academy

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Phone-Based Customer Service Training
Delivered Online On Demand3 minutes
£12

Introduction to Archaeology

By Online Training Academy

The Introduction to Archaeology Course offers a crucial gateway into understanding humanity's past and its significance in the modern world. In an era marked by rapid development and globalization, archaeology serves as a vital tool for uncovering cultural heritage, informing urban planning, and addressing contemporary societal challenges. Through this course, students delve into the methodologies of archaeology, gaining insights into excavation techniques, artifact analysis, and historical interpretation. In the UK, where heritage management is a burgeoning field, proficiency in archaeology opens doors to a diverse range of job opportunities. With an average annual salary ranging from £20,000 to £30,000, archaeologists contribute significantly to heritage conservation, museum curation, and consultancy services. Moreover, the advantages of pursuing this course extend beyond employment prospects. Key Features: This Intro to Archaeology Course Includes This Intro to Archaeology Course is CPD Certified Free Certificate from Reed CIQ Approved Intro to Archaeology Course Developed by Specialist Lifetime Access Course Curriculum Intro to Archaeology Course: Module 01: Basics of Archaeology Module 02: Types of Archaeology Module 03: Archaeological Time Periods Module 04: Archaeological Site Surveying and Features Module 05: Areas of Research Dimensions of Excavation and Safety Module 06: Methods of Excavation Module 07: The Process of Excavation and Documentation Module 08: Post-Excavation Analysis Learning Outcomes: Decode ancient clues in the Basics, unlocking historical mysteries. Navigate the chronicles of Types, distinguishing varied Archaeology approaches. Chronicle history through Time Periods, establishing historical & Archaeology context and relevance. Survey and excavate with precision, uncovering the rich tapestry of human existence. Explore Areas of Research, mastering the multifaceted dimensions of excavation. Analyze artifacts with finesse, extracting narratives through Post-Excavation scrutiny. CPD 10 CPD hours / points Accredited by CPD Quality Standards Intro to Archaeology 1:19:44 1: Module 01: Basics of Archaeology Preview 11:02 2: Module 02: Types of Archaeology 09:47 3: Module 03: Archaeological Time Periods 12:25 4: Module 04: Archaeological Site Surveying and Features 08:37 5: Module 05: Areas of Research Dimensions of Excavation and Safety 08:29 6: Module 06: Methods of Excavation 06:32 7: Module 07: The Process of Excavation and Documentation 10:51 8: Module 08: Post-Excavation Analysis 10:01 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? This Introduction to Archaeology course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Introduction to Archaeology. Moreover, this course is ideal for: History enthusiasts seeking a deeper connection to the past. Students aspiring to unravel the secrets buried beneath ancient landscapes. Curious minds eager to explore the diverse realms of archaeological exploration. Individuals with a passion for preserving and documenting Archaeology & historical narratives. Those interested in developing critical thinking skills through hands-on Archaeology practices. Requirements There are no requirements needed to enrol into this Introduction to Archaeology course. We welcome individuals from all backgrounds and levels of experience to enrol into this Introduction to Archaeology course. Career path After finishing this Intro to Archaeology course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Archaeology are: Archaeologist - £21K to 35K/year. Museum Curator - £25K to 45K/year. Heritage Manager - £30K to 50K/year. Conservation Officer - £22K to 40K/year. Academic Researcher - £28K to 50K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Archaeology
Delivered Online On Demand1 hour 18 minutes
£12

End of Life Care and Palliative

By Online Training Academy

In a world where compassionate care meets the profound need for support, embark on a journey that transcends mere practice - embrace mastery. Unveil the artistry of tending to life's final chapters with grace and proficiency. This immersive experience delves into the heart of palliative and end-of-life care, guiding you through a tapestry of wisdom and expertise woven across ten meticulously crafted modules. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the tender inception of understanding illness stages to the delicate orchestration of care after the final breath, each module unfurls a new layer of insight. You'll navigate the labyrinth of legal landscapes, equipped with knowledge to navigate complex terrains with confidence. But this journey isn't merely about acquiring facts; it's about cultivating a profound empathy, a nuanced understanding that transcends textbooks and embraces the human spirit. Discover a sanctuary where learning is more than a transaction; it's a transformation. Step into a realm where every term in the glossary finds its resonance in your heart, where every appendix is a treasure trove of wisdom waiting to be unearthed. Elevate your understanding, refine your approach, and embrace a calling that's as noble as it is profound. Join us in reshaping the narrative of end-of-life care - one compassionate act at a time. Course Curriculum Module 01: Introduction to Palliative & End of Life Care Module 02: Identification of the Stage of Illness Module 03: Palliative Care Holistic Assessment Module 04: Advance Care Planning Module 05: Care at the End of Life Module 06: Care after Death Module 07: Further Support, Training and Development Module 08: Legal Issues Module 09: Glossary of Terms Module 10: Appendices Learning Outcomes: Identify stages of illness progression for appropriate intervention strategies. Conduct holistic assessments to address physical, emotional, and spiritual needs. Facilitate advance care planning discussions for patient preferences and choices. Provide comprehensive care during the end-of-life phase with sensitivity. Navigate legal frameworks surrounding end-of-life care and palliative services. Expand knowledge through glossary of terms and supplementary appendices. CPD 10 CPD hours / points Accredited by CPD Quality Standards End of Life Care and Palliative 1:42:53 1: Module 01: Introduction to Palliative & End of Life Care 27:52 2: Module 02: Identification of the Stage of Illness 07:24 3: Module 03: Palliative Care Holistic Assessment 04:55 4: Module 04: Advance Care Planning 14:29 5: Module 05: Care at the End of Life 05:15 6: Module 06: Care after Death 09:30 7: Module 07: Further Support, Training and Development 04:34 8: Module 08: Legal Issues 17:53 9: Module 09: Glossary of Terms 09:28 10: Module 10: Appendices 00:33 11: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals seeking specialised knowledge in end-of-life care. Nurses desiring to enhance palliative care skills for holistic patient support. Social workers aiming to understand legal and ethical aspects of palliative care. Hospice volunteers looking to deepen their understanding of end-of-life practices. Caregivers wanting to provide compassionate and informed support to terminally ill. Career path Palliative Care Nurse End-of-Life Care Coordinator Hospice Social Worker Bereavement Support Counsellor Advance Care Planning Facilitator Palliative Care Physician Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

End of Life Care and Palliative
Delivered Online On Demand1 hour 42 minutes
£12