7936 Systems courses

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Accountancy refers to the profession or studies of an accountant who keeps the record of financial work and taxes. Without proper accounting, business is meaningless. The Diploma in Accountancy course provides extensive lessons about accounting to make you prepare for the business world. The course covers the basics of accounting along with the concepts of the balance sheet, how to prepare the balance sheet, taxation, etc. You will learn the skills that you need to know for managing and operating the accounting of an organisation. Apart from these, the course includes investment management, auditing, marketing, retail and many more. In short, upon completion, you will be efficient enough to manage the accounting department. Therefore, the course is suitable for the managers and the people who want to obtain a career in accounting. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Accountancy is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Accountancy is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Getting the Facts Straight 00:30:00 The Accounting Cycle 00:30:00 The Key Reports 00:30:00 A Review of Financial Terms 00:30:00 Understanding Debits and Credits 00:15:00 Your Financial Analysis Toolbox 00:30:00 Identifying High and Low Risk Companies 00:30:00 The Basics of Budgeting 00:15:00 Working Smarter 00:10:00 Module 02 Professional Bookkeeper FREE 00:09:00 Defining a Business 00:07:00 Ethics in Accounting 00:05:00 Generally Accepted Accounting Principles (GAAP) 00:10:00 The Accounting Equation 00:07:00 Transactions 00:11:00 Financial Statements 00:13:00 The Accounting Equation and Transactions 00:16:00 Double-Entry System 00:11:00 Transactions - Journalizing 00:17:00 Journal Entries 00:38:00 Posting Entries 00:10:00 The Trial Balance 00:10:00 Finding Errors Using Horizontal Analysis 00:09:00 Horizontal Trend : Balance Sheet 00:21:00 Horizontal Trend: Income Statement 00:36:00 The Purpose of the Adjusting Process 00:15:00 Adjusting Entries - Prepaid Expenses 00:13:00 Adjusting Entries - Accrued Revenues 00:10:00 Adjusting Entries - Depreciation Expense 00:09:00 Adjustment Summary - Review 00:13:00 Vertical Analysis 00:33:00 Preparing a Worksheet 00:06:00 The Income Statement 00:11:00 Financial Statements - Definitions 00:12:00 Temporary vs. Permanent Accounts 00:19:00 Accounting Cycle Illustrated - Steps 1-5 00:11:00 Accounting Cycle Illustrated - Steps 6-10 00:12:00 Fiscal Year 00:09:00 Spreadsheet Exercise - Steps 1-4 00:11:00 Spreadsheet Exercise - Steps 5-7 00:37:00 Module 3 Module One - Introduction 00:30:00 Module Two - Basic Terminology 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Module 4 Tax System in the UK 01:00:00 What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Diploma in Accountancy 00:30:00 Final Exam Final Exam- Diploma in Accountancy 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Food Handlers Certificate Online: Your Passport to Culinary Safety Ever wondered what makes a great chef more than just a maestro of flavours? It's their commitment to food safety. Welcome to the Food Handlers Certificate Online, where you'll become the unsung hero of every kitchen, ensuring every bite is not just delicious but safe. Culinary Safety: Where Taste Meets Trust Picture yourself as the guardian of the culinary realm. Your mission: to make sure every dish that leaves your kitchen isn't just a delight to the taste buds but also safe to eat. It's not just a job; it's a delicious adventure into the world of food safety. From Kitchen Novice to Culinary Hero In this course, you'll unlock the secrets to safeguarding food safety. It's not about wearing a chef's hat; it's about donning the cloak of safety that every culinary wizard needs. From understanding the intricacies of food safety legislation to mastering the art of supervision, you'll be ready to conquer the kitchen like a pro. Steering Clear of Culinary Hazards Every culinary hero knows that the kitchen is filled with hazards. But you won't just identify them; you'll learn to tame them. Whether it's bacterial food poisoning or foodborne illnesses, you'll be the detective and the solution, ensuring the dishes you create are a culinary masterpiece, free from harm. Temperature: The Maestro of the Culinary Symphony Just like a maestro conducting an orchestra, you'll understand the significance of temperature control. From checking, verifying, and recording temperature to using it to create culinary wonders, you'll be the conductor of the culinary orchestra, ensuring every note is pitch-perfect. Culinary Cleanliness: Your Armor in the Kitchen In this course, you'll master the art of personal hygiene. Imagine it as your armor, protecting both you and the dishes you create. You'll dive deep into personal cleanliness, ensuring your culinary creations are a testament to hygiene. Food Preservation and Equipment Mastery In the culinary world, you're not just a chef; you're an architect. Discover how to design food premises and select equipment that makes your kitchen a haven of safety. You'll understand food spoilage and preservation, ensuring every ingredient stays fresh. Safeguarding the Kitchen Domain In the world of culinary guardianship, waste disposal, cleaning, and disinfection are your tools of the trade. Like a master sculptor, you'll craft a pristine culinary environment that's free from pests and a shining example of cleanliness. The Key to a Safe Culinary Future With the Food Handlers Certificate Online, you're not just learning; you're embracing a career. You're not just safeguarding dishes; you're protecting the trust of diners. You're the reason they can savor their meals without worry. So, are you ready to embark on a career where taste meets trust, and every dish is a testament to safety? Join us in this culinary adventure, and you won't just earn a certificate; you'll become the guardian of culinary delights everywhere. Your journey into the world of food safety awaits! Learning Outcomes Understand the foundational principles of food safety and its importance. Gain insights into food safety legislation and its application in the industry. Recognise and manage contamination hazards efficiently. Master the methods to control and prevent bacterial food poisoning. Develop a thorough understanding of food temperature control and its verification. Explore the intricacies of food spoilage, preservation, and safe disposal methods. Attain proficiency in managing food allergens, understanding their implications and treatments. Delve into the principles and essentials of effective food labelling. Why Choose Our Food Handlers Certificate Online Course? Gain unlimited access to the course material indefinitely. Obtain a digital Certificate, Transcript, and student ID all-inclusive in the course fee. Rest assured, there are no hidden fees. Upon course completion, acquire CPD accredited qualifications. Benefit from one-to-one professional assistance every weekday. Instantly receive the PDF certificate upon successfully passing. Get your original certificate and transcript on the next working day. Learn with ease from the comfort of your home. Certification: Upon completing the course materials, a written assignment test is provided, which can be taken during or at the end of the course. Once you pass the test, you can claim the PDF certificate for £5.99. For original Hard Copy certificates, you can place an order at an additional cost of £9.60. Who is this Food Handlers Certificate Online course for? Aspiring food handlers aiming to join the food industry. Entrepreneurs venturing into the food business. Professionals in the food industry seeking to enhance their knowledge in safety measures. Managers overseeing food safety in restaurants, cafes, and catering services. Food consultants and auditors focused on quality assurance. Prerequisites: Enrolling in this Food Handlers Certificate Online doesn't necessitate any previous qualifications or experience. You can simply sign up and commence your learning journey. Crafted by professionals, this Food Handlers Certificate Online is compatible with a wide range of devices, including PCs, Macs, tablets, and smartphones. You'll have the flexibility to access the course from any location at any time, provided you have a stable internet connection. Career path Food Safety Auditor: £25,000 - £40,000 Food Quality Assurance Manager: £30,000 - £55,000 Restaurant Manager: £20,000 - £45,000 Food Labelling Specialist: £22,000 - £50,000 Pest Control Technician in Food Industry: £18,000 - £35,000 Food Safety Trainer: £24,000 - £48,000 Course Curriculum Module 01: Food Safety - Introduction Food Safety - Introduction 00:30:00 Module 02: Supervision of Food Safety Supervision of Food Safety 00:34:00 Module 03: Food Safety Legislation Food Safety Legislation 00:33:00 Module 04: Food Safety Management Systems Food Safety Management System 00:41:00 Module 05: Contamination Hazards Contamination Hazards 00:28:00 Module 06: Controlling Contamination Controlling Contamination 00:39:00 Module 07: Bacterial Food Poisoning and Food-Borne Illness Bacterial Food Poisoning and Food-Borne Illness 00:32:00 Module 08: Personal Hygiene Personal Hygiene 00:25:00 Module 09: Food and Temperature Control Food and Temperature Control 00:31:00 Module 10: Checking, Verifying and Recording Temperature Checking, Verifying and Recording Temperature 00:25:00 Module 11: Food Spoilage and Preservation Food Spoilage and Preservation 00:38:00 Module 12: Food Premises and Equipment: The Design and Construction Food Premises and Equipment: The Design and Construction 00:30:00 Module 13: Waste Disposal, Cleaning, and Disinfection Waste Disposal, Cleaning and Disinfection 00:35:00 Module 14: Pest Management Pest Management 00:29:00 Module 15: Food Safety Training for the Staff Food Safety Training for the Staff 00:29:00 Module 16: Basics of Food Allergens Basics of Food Allergens 00:16:00 Module 17: Allergen Guidance for Food Businesses Allergen Guidance for Food Businesses 00:24:00 Module 18: Allergic Reactions and Treatments Allergic Reactions and Treatments 00:23:00 Module 19: Introduction to Food Labelling Introduction to Food Labelling 00:16:00 Module 20: General Principles of Food Labelling General Principles of Food Labelling 00:24:00

Description: Workplace management provides insight into the features, resources, services, and processes that are necessary to create the best environment for employees of a company. Creating the best working environment will help your employees to become healthy and productive. You can provide this by learning how to manage civility, harassment, and violence in your workplace. It will also be helpful if you learn the dynamics on team networking to build strong working relationships among workers. Luckily, this advanced course in workplace management will be able to provide all of these. Who is the course for? Business professionals who want to create an ideal workplace environment Employees who want to learn about professional networking. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Workplace Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessman Department Chief or Head Manager Network Adviser Supervisor Team Leader. Managing Health and Wellness in Workplace Module One - Getting Started 00:30:00 Module Two - Definition of a Health and Wellness Program 00:30:00 Module Three - Types of Health and Wellness Programs 00:30:00 Module Four - Health Behavior Programs 01:00:00 Module Five - Health Screenings and Maintenance Programs 00:30:00 Module Six - Mental Health Programs 01:00:00 Module Seven - Evaluate the Need 01:00:00 Module Eight - Planning Process 01:00:00 Module Nine - Implementation 01:00:00 Module Ten - Create a Culture of Wellness 01:00:00 Module Eleven - Evaluate Results 00:30:00 Module Twelve - Wrapping Up 00:30:00 Level 2 Certificate In Health and Wellness at Workplace- Activities 00:00:00 Team Networking Module One - Getting Started 01:00:00 Module Two - The Benefits of Networking at Work 00:15:00 Module Three - Networking Obstacles 00:30:00 Module Four - Networking Principles 01:00:00 Module Five - How to Build Networks 00:30:00 Module Six - Recognize Networking Opportunities 00:30:00 Module Seven - Common Networking Mistakes 01:00:00 Module Eight - Develop Interpersonal Relationships 01:00:00 Module Nine - Online Networking Tools 01:00:00 Module Ten - Time Management 00:30:00 Module Eleven - Maintaining Relationships Over Time 00:30:00 Module Twelve - Wrapping Up 01:00:00 Workplace Team Networking Diploma- Activities 00:00:00 Managing Civility Module One - Getting Started 00:30:00 Module Two - Introduction 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Managing Harassment Module One - Getting Started 01:00:00 Module Two - The Background 01:00:00 Module Three - Developing an Anti-Harassment Policy 01:00:00 Module Four - Policies in the Workplace 01:00:00 Module Five - Proper Procedures in the Workplace 01:00:00 Module Six - False Allegations 01:00:00 Module Seven - Other Options 00:30:00 Module Eight - Sexual Harassment 01:00:00 Module Nine - Mediation 01:00:00 Module Ten - Conflict Resolution 00:30:00 Module Eleven - The Aftermath 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Managing Violence Module One - Getting Started 00:30:00 Module Two - What Is Workplace Harassment 01:00:00 Module Three - Identifying the Bully 00:30:00 Module Four - How to Handle Workplace Violence 01:00:00 Module Five - Risk Assessment (I) 00:30:00 Module Six - Risk Assessment (II) 00:30:00 Module Seven - Being the Victim 02:00:00 Module Eight - Checklist for Employers 00:30:00 Module Nine - Interview Process 01:00:00 Module Ten - Investigation Process 00:30:00 Module Eleven - Developing a Workplace Harassment Policy 02:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Workplace Ergonomics: Injury Prevention Getting Started 00:30:00 The Role of Ergonomics in Your Workplace 00:15:00 The Ergonomic Assessment Cycle 00:05:00 Identifying and Assessing Ergonomic Hazards 00:30:00 Developing a Plan to Address Ergonomic Issues 00:15:00 Identifying and Implementing Solutions 00:15:00 Obtaining Employee Buy-In 00:15:00 Tips for Successful Implementation 00:15:00 Reviewing Your Ergonomics Program 00:15:00 Basic Ergonomic Principles 00:15:00 Optimal Sitting and Standing 00:15:00 Safe Lifting and Transporting 00:15:00 Ergonomic Workstations 00:15:00 Safe Tool Selection and Use 00:15:00 Creating an Ergonomic Environment 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Workplace Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Workplace Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Getting Started The MSc in Project Management programme is designed for graduates and professionals aiming to pursue or advance their careers in project management. It equips students with the necessary skills and knowledge to effectively plan, develop, manage, and execute complex projects. This comprehensive programme gives students a deep understanding of the project manager role, covering various management processes and practices relevant to project management. Students will gain proficiency in applying their expertise across different sectors. Enrolling in the MSc in Project Management programme enables students to develop the expertise needed to excel in the field and pursue rewarding careers in managing projects effectively. The programme aims to equip students to deliver practical and realistic solutions to strategic business challenges. The programme comprises two phases; the first is the Level 7 Diploma in Project Management, awarded by OTHM and delivered by the School of Business and Technology London. The second phase is the MA in Project Management Advanced Entry, delivered by London Graduate School and awarded by the University of Buckingham. School of Business and Technology London partners with LGS to promote this programme. About Awarding Body Buckingham is unique. It is the only independent University in the UK with a Royal Charter and probably the smallest, with around 2,700 students (approx 1,600 on campus). The University campus is well known for being one of the most attractive locations in the region. The Great Ouse River, home to much wildlife, winds through the heart of campus. Each student mixes with over 100 other different nationalities, so being at Buckingham is just like being in a mini global village. These contacts, acquaintances and friendships carry on long after life at Buckingham is over. Ranked Top 10 for Student Satisfaction Ranked Top 10 for Graduate Prospect Recognised by World Education Services (WES) OTHM Qualifications are approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales. OTHM qualifications have achieved a reputation for maintaining significant skills in various job roles and industries like Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. OTHM serves the progression option with several UK universities that acknowledges the ability of learners after studying Level 3-7 qualifications to be considered for advanced entry into corresponding degree year/top-up and Master's/top-up programmes. Regulated by ofqual.gov.uk Recognised by World Education Services (WES) Assessment Assignments and Project No Examinations Entry Requirements A Bachelor's degree or an equivalent or higher qualification. A copy of a valid photo ID. A Statement of Purpose outlines your motivations for joining the course and your career aspirations in project management. An updated Curriculum Vitae (CV) that highlights at least two years of work experience at the graduate level in either a managerial or professional capacity. English Requirements A pass in English at A-level. A Bachelor's degree that was studied and assessed in English. An IELTS overall score of 6.5, with a minimum of 6.0 in each component. A TOEFL score of 72 overall, with a minimum of 18 in reading, 17 in listening, 20 in speaking, and 17 in writing. This includes the TOEFL Home Edition. In addition to the above requirements, all applicants will be scheduled for a live virtual interview with a staff member from the London Graduate School. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 - OTHM Level 7 Diploma in Project Management Programme Structure Planning, Controlling and Leading a Project Unit Reference No: F/618/0223 TQT : 300 Credit : 30 This unit introduces learners to real-world project development and management, emphasizing global business challenges. It encourages critical thinking about project management as complex, culturally dependent systems. Understanding efficient project management is crucial due to the growing prevalence of project activities in firms. Learners delve into team roles, management skills, success factors, and monitoring. Procurement Risk and Contract Management Unit Reference No: R/618/0226 TQT : 300 Credit : 30 This unit aims to equip students with a fundamental understanding of procurement, emphasizing the identification and management of associated risks. It also fosters a critical grasp of relevant legislative frameworks and explores risk assessment in the procurement context. Advanced Project and Logistics Management Unit Reference No: H/618/0229 TQT : 200 Credit : 20 This unit aims to provide learners with an understanding of portfolio management concepts and their features. It will also explore the benefits of having a Project Management Office and the steps involved in establishing an effective one. Additionally, learners will assess the supply chain ecosystem and evaluate IT frameworks suitable for handling logistics and supply chain complexities. Operations and Information Management for Project Managers Unit Reference No: K/618/0233 TQT : 200 Credit : 20 This unit aims to foster a critical understanding of operations and information systems management in the context of projects. Learners will analyze the interconnections between different functional areas and the impact of current factors. Additionally, they will investigate how organizational strategy relates to product planning and assess the significance of inventory management, incorporating information systems and inventory scheduling. Advanced Research Methods Unit Reference No: A/618/0236 TQT : 200 Credit : 20 This unit aims to provide learners with the practical, technical, and methodological skills necessary for independent research in project and management. It acknowledges that effective research requires cultivating specific and broad research skills. This encompasses grasping the research design process, learning diverse techniques for conducting research in business and management studies, and recognizing the ethical and societal implications of conducting valuable research. This unit empowers learners to cultivate a critical awareness of pivotal research skills as researchers and potential practitioners.   Phase 2 - MSc in Project Management Advanced Entry Programme Structure Research Methods Consultancy Project Report Delivery Methods The programme comprises two phases; the first is the Level 7 Diploma in Project Management, awarded by OTHM and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The programme is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the MSc in Project Management (Advanced Entry), delivered by the London Graduate School and awarded by the University of Buckingham through distance learning. You will receive excellent support from academic team of London Graduate School, including your programme manager and your supervisor who will be with you every step of the way. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Get Xero Advisor certified and boost your knowledge of the nation's leading Cloud accounting software, with our Xero Bookkeeping and Budgeting course! The Xero Bookkeeping and Budgeting For Everyone is ideal for small business owners, aspiring bookkeepers and accountants, covering the fundamental principles of Cloud accounting, with instruction on how to set up and run Xero. We've taken this comprehensive professional diploma and broken it down into several manageable modules which will assist you to easily grasp each concept - from the fundamentals to the most advanced aspects of the course. It really is a sure pathway to success! Learning Outcomes Navigate Xero's interface and features for optimal bookkeeping efficiency. Process financial transactions, including sales and purchases, with proficiency. Conduct bank reconciliations and manage cash flows with precision. Administer payroll duties and handle asset registries meticulously. Prepare and submit VAT returns, adhering to UK tax legislation. Why choose this Xero Bookkeeping and Budgeting course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Xero Bookkeeping and Budgeting For Everyone Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Xero Bookkeeping and Budgeting course for? Aspiring bookkeepers seeking to specialise in Xero software. Business owners aiming to manage their finances independently. Accountancy students enhancing their proficiency in cloud-based systems. Finance professionals diversifying their skill set. Small to medium-sized enterprise (SME) managers overseeing financial operations. Career path Xero Certified Bookkeeper: £18,000 - £28,000 Accounts Assistant: £17,000 - £25,000 Financial Controller: £25,000 - £50,000 Payroll Administrator: £19,000 - £27,000 VAT Specialist: £22,000 - £35,000 Management Accountant: £24,000 - £40,000 Prerequisites This Xero Bookkeeping and Budgeting For Everyone does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Xero Bookkeeping and Budgeting For Everyone was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Introduction 00:02:00 Getting Started Introduction - Getting Started 00:01:00 Signing up to Xero 00:04:00 Quick Tour of Xero 00:12:00 Initial Xero Settings 00:13:00 Chart of Accounts 00:14:00 Adding a Bank Account 00:08:00 Demo Company 00:04:00 Tracking Categories 00:07:00 Contacts 00:12:00 Invoices and Sales Introduction - Invoices and Sales 00:01:00 Sales Screens 00:04:00 Invoice Settings 00:13:00 Creating an Invoice 00:17:00 Repeating Invoices 00:07:00 Credit Notes 00:10:00 Quotes Settings 00:03:00 Creating Quotes 00:07:00 Other Invoicing Tasks 00:03:00 Sending Statements 00:03:00 Sales Reporting 00:05:00 Bills and Purchases Introduction - Bills and Purchases 00:01:00 Purchases Screens 00:04:00 Bill Settings 00:02:00 Creating a Bill 00:13:00 Repeating Bills 00:05:00 Credit Notes 00:06:00 Purchase Order Settings 00:02:00 Purchase Orders 00:08:00 Batch Payments 00:12:00 Other Billing Tasks 00:02:00 Sending Remittances 00:03:00 Purchases Reporting 00:05:00 Bank Accounts Introduction - Bank Accounts 00:01:00 Bank Accounts Screens 00:07:00 Automatic Matching 00:04:00 Reconciling Invoices 00:06:00 Reconciling Bills 00:03:00 Reconciling Spend Money 00:05:00 Reconciling Receive Money 00:04:00 Find and Match 00:04:00 Bank Rules 00:09:00 Cash Coding 00:04:00 Remove and Redo vs Unreconcile 00:04:00 Uploading Bank Transactions 00:07:00 Automatic Bank Feeds 00:06:00 Products and Services Introduction - Products and Services 00:01:00 Products and Services Screen 00:02:00 Adding Services 00:03:00 Adding Untracked Products 00:03:00 Adding Tracked Products 00:07:00 Fixed Assets Introduction - Fixed Assets 00:01:00 Fixed Assets Settings 00:05:00 Adding Assets from Bank Transactions 00:06:00 Adding Assets from Spend Money 00:05:00 Adding Assets from Bills 00:02:00 Depreciation 00:04:00 Payroll Introduction - Payroll 00:01:00 Payroll Settings 00:15:00 Adding Employees 00:18:00 Paying Employees 00:10:00 Payroll Filing 00:04:00 VAT Returns Introduction - VAT Returns 00:01:00 VAT Settings 00:02:00 VAT Returns - Manual Filing 00:06:00 VAT Returns - Digital Filing 00:02:00 Mock Exam Mock Exam - Xero Bookkeeping and Budgeting For Everyone 00:20:00 Final Exam Final Exam - Xero Bookkeeping and Budgeting For Everyone 00:20:00

Dive deep into the vibrant world of online accounting with our 'Xero Accounting and Bookkeeping Online' course. Embark on an enlightening journey that begins with a comprehensive introduction, setting the stage for an intricate exploration of the multifaceted functionalities of Xero. From managing invoices and sales to adeptly handling bills, purchases, and bank accounts, this course promises an extensive understanding. Further, unravel the nuances of managing products, services, fixed assets, and payroll, and acquire proficiency in filing accurate VAT returns. Learning Outcomes Gain foundational knowledge of the Xero accounting platform and its interface. Acquire the ability to effectively manage invoices, sales, and financial transactions. Develop expertise in handling bank accounts and financial assets on Xero. Understand and manage payroll systems and VAT returns using Xero. Cultivate skills in managing products, services, and fixed assets within the platform. Why choose this Xero Accounting and Bookkeeping Online course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Xero Accounting and Bookkeeping Online Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Xero Accounting and Bookkeeping Online course for? Individuals keen on mastering online accounting and bookkeeping. Business owners desiring a streamlined financial management system. Accountancy students or graduates aiming to add Xero proficiency to their skill set. Bookkeepers transitioning to online platforms. Financial managers and controllers focusing on digital solutions. Career path Xero Specialist: £22,000 - £40,000 Online Bookkeeper: £20,000 - £35,000 Financial Controller (Xero proficient): £35,000 - £60,000 Accountant (Xero certified): £28,000 - £52,000 Payroll Manager (Using Xero): £25,000 - £48,000 VAT Specialist (Xero platform): £27,000 - £50,000 Prerequisites This Xero Accounting and Bookkeeping Online does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Xero Accounting and Bookkeeping Online was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Introduction 00:02:00 Getting Started Introduction - Getting Started 00:01:00 Signing up to Xero 00:04:00 Quick Tour of Xero 00:12:00 Initial Xero Settings 00:13:00 Chart of Accounts 00:14:00 Adding a Bank Account 00:08:00 Demo Company 00:04:00 Tracking Categories 00:07:00 Contacts 00:12:00 Invoices and Sales Introduction - Invoices and Sales 00:01:00 Sales Screens 00:04:00 Invoice Settings 00:13:00 Creating an Invoice 00:17:00 Repeating Invoices 00:07:00 Credit Notes 00:10:00 Quotes Settings 00:03:00 Creating Quotes 00:07:00 Other Invoicing Tasks 00:03:00 Sending Statements 00:03:00 Sales Reporting 00:05:00 Bills and Purchases Introduction - Bills and Purchases 00:01:00 Purchases Screens 00:04:00 Bill Settings 00:02:00 Creating a Bill 00:13:00 Repeating Bills 00:05:00 Credit Notes 00:06:00 Purchase Order Settings 00:02:00 Purchase Orders 00:08:00 Batch Payments 00:12:00 Other Billing Tasks 00:02:00 Sending Remittances 00:03:00 Purchases Reporting 00:05:00 Bank Accounts Introduction - Bank Accounts 00:01:00 Bank Accounts Screens 00:07:00 Automatic Matching 00:04:00 Reconciling Invoices 00:06:00 Reconciling Bills 00:03:00 Reconciling Spend Money 00:05:00 Reconciling Receive Money 00:04:00 Find and Match 00:04:00 Bank Rules 00:09:00 Cash Coding 00:04:00 Remove and Redo vs Unreconcile 00:04:00 Uploading Bank Transactions 00:07:00 Automatic Bank Feeds 00:06:00 Products and Services Introduction - Products and Services 00:01:00 Products and Services Screen 00:02:00 Adding Services 00:03:00 Adding Untracked Products 00:03:00 Adding Tracked Products 00:07:00 Fixed Assets Introduction - Fixed Assets 00:01:00 Fixed Assets Settings 00:05:00 Adding Assets from Bank Transactions 00:06:00 Adding Assets from Spend Money 00:05:00 Adding Assets from Bills 00:02:00 Depreciation 00:04:00 Payroll Introduction - Payroll 00:01:00 Payroll Settings 00:15:00 Adding Employees 00:18:00 Paying Employees 00:10:00 Payroll Filing 00:04:00 VAT Returns Introduction - VAT Returns 00:01:00 VAT Settings 00:02:00 VAT Returns - Manual Filing 00:06:00 VAT Returns - Digital Filing 00:02:00 Mock Exam Mock Exam - Xero Accounting and Bookkeeping Online 00:20:00 Final Exam Final Exam - Xero Accounting and Bookkeeping Online 00:20:00

Unleash Your Cybersecurity Prowess: CompTIA PenTest+ (Ethical Hacking) Course Embark on a thrilling journey into the realm of ethical hacking with our dynamic 'CompTIA PenTest+' course. This program is your gateway to mastering the art of cybersecurity, where you'll not only learn the ropes but also unravel the intricacies of planning, scoping, and executing penetration tests. The adventure begins with an insightful 'Introduction' that sets the stage for the captivating exploration of surveying targets, selecting attack vectors, and employing cutting-edge pen testing tools. As you delve into the intricacies of ethical hacking, each section unfolds like a cyber espionage thriller, providing you with the skills to safeguard digital landscapes. Learning Outcomes Master the foundational principles of ethical hacking. Develop proficiency in planning and scoping penetration tests. Acquire the art of surveying and selecting potential targets. Navigate diverse attack vectors with strategic prowess. Utilize a comprehensive toolkit of pen testing tools effectively. Why choose this CompTIA PenTest+ (Ethical Hacking) course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this CompTIA PenTest+ (Ethical Hacking) course for? Tech enthusiasts eager to dive into the world of ethical hacking. Cybersecurity enthusiasts seeking hands-on penetration testing skills. IT professionals aiming to enhance their cybersecurity expertise. Students pursuing a career in ethical hacking or penetration testing. Anyone fascinated by the dynamic landscape of cybersecurity. Career path Ethical Hacker: £40,000 - £60,000 Penetration Tester: £45,000 - £70,000 Cybersecurity Analyst: £35,000 - £50,000 Security Consultant: £50,000 - £80,000 Information Security Manager: £60,000 - £90,000 Chief Information Security Officer (CISO): £80,000 - £120,000 Prerequisites This CompTIA PenTest+ (Ethical Hacking) course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CompTIA PenTest+ (Ethical Hacking) course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Introduction 00:09:00 Section 02: Planning and Scoping Planning a Pen Test 00:09:00 Rules of Engagement 00:11:00 Resources and Budget 00:07:00 Impact and Constraints 00:05:00 Support Resources 00:13:00 Legal Groundwork 00:12:00 Scope Considerations 00:11:00 Lab Environment Setup 00:23:00 Project Strategy and Risk 00:09:00 Scope Vulnerabilities 00:14:00 Compliance-Based Assessments 00:05:00 Section 03: Surveying the Target Scanning and Enumeration 00:05:00 Scanning Demo 00:11:00 Packet Investigation 00:08:00 Packet Inspection Demo 00:06:00 Application and Open-Source Resources 00:12:00 Vulnerability Scanning 00:10:00 Vulnerability Scanning Demo 00:17:00 Target Considerations 00:16:00 Nmap Timing and Performance Options 00:07:00 Prioritization of Vulnerabilities 00:09:00 Common Attack Techniques 00:12:00 Credential Attacks 00:15:00 Weaknesses in Specialized Systems 00:18:00 Section 04: Select Your Attack Vector Remote Social Engineering 00:07:00 Spear Phishing Demo 00:10:00 In-Person Social Engineering 00:12:00 Network-Based Exploits 00:07:00 FTP Exploit Demo 00:08:00 Man-in-the-middle Exploits 00:07:00 Wireless Exploits 00:14:00 Application Exploits, Part 1 00:06:00 SQL Injection Demo 00:09:00 Application Exploits, Part 2 00:08:00 Application Exploits, Part 3 00:09:00 Cross-Site Scripting Demo 00:07:00 Code Vulnerabilities 00:17:00 Local Host Vulnerabilities 00:05:00 Privilege Escalation (Linux) 00:10:00 Privilege Escalation (Windows) 00:06:00 Misc. Privilege Escalation 00:08:00 Misc. Local Host Vulnerabilities 00:08:00 Physical Security 00:10:00 Post-Exploitation Techniques 00:11:00 Persistence and Stealth 00:11:00 Section 05: Selecting Pen Testing Tools Nmap Scoping & Output Options 00:21:00 Pen Testing Toolbox 00:07:00 Using Kali Linux 00:06:00 Scanners & Credential Tools 00:10:00 Code-Cracking Tools 00:05:00 Open-Source Research Tools 00:07:00 Wireless and Web Pen Testing Tools 00:11:00 Remote Access Tools 00:06:00 Analyzers and Mobile Pen Testing Tools 00:03:00 Other Pen Testing Tools 00:05:00 Using Scripting in Pen Testing 00:13:00 Bash Scripting Basics 00:15:00 Bash Scripting Techniques 00:10:00 PowerShell Scripts 00:04:00 Ruby Scripts 00:07:00 Python Scripts 00:06:00 Scripting Languages Comparison 00:11:00 Section 06: Reporting and Communication Writing Reports 00:16:00 Post-Report Activities 00:06:00 Mitigation Strategies 00:05:00 Communication 00:10:00 Assignment Assignment - CompTIA PenTest 00:00:00

Stand out in a crowded job market with the 20-in-1 Electrical: Electrician bundle—created for those who want to go beyond wiring and show full-spectrum job readiness. From site protocols to compliance and technical reporting, this training package offers serious value for serious professionals. If you’re aiming for more than just entry-level roles, this is your shortcut to being noticed. Description Being an electrician today means more than just knowing your circuits. Hiring managers, contractors, and facilities teams want professionals who can work safely, communicate clearly, and support regulatory and purchasing operations. This bundle was built to reflect that full picture. With content spanning electrical engineering fundamentals, renewable systems, negotiation, and incident reporting, the bundle supports roles across construction, repair, safety, and energy installation. It’s designed to give you the well-rounded skill set employers now prioritise—without breaking the bank. You get 20 certificates. You save hundreds. You prove your worth. But only if you act before the offer disappears. FAQ What job titles would this bundle support? Electrician, electrical technician, facilities maintenance worker, fire safety assistant, and repair contractor. Do I need to be working in the industry to take this? Not at all. It’s ideal for career changers, trainees, and upskillers alike. Does the bundle include compliance-related courses? Yes. Compliance, safety, PUWER, and RIDDOR are all part of the package. Will I get proof of qualification? Yes. Each course includes certification for your CV or job applications. Is this training recognised by employers? The certifications are widely accepted in the trade and admin-adjacent sectors. Is this a one-time offer? Yes. Once the promotion closes, the bundle will no longer be available at this rate.

The Advanced Diploma in Structural Engineering 20-in-1 Premium Bundle is your all-in-one launchpad into highly technical roles within the structural design and engineering sector. Built to make you instantly more attractive to employers, this bundle is a must-have for those ready to push their career forward. Description Structural engineering isn't just about blueprints—it's about systems, standards, and smart project execution. This advanced bundle is curated to mirror the skillsets demanded in modern construction and engineering firms. From site management to electrical safety, LEED certification awareness to construction cost estimation, this course collection supports real employability in high-responsibility roles. Whether you're aiming for a consultancy track or on-site project coordination, the inclusion of surveying, problem solving, and reporting skills makes you a multi-skilled candidate in a market that increasingly values versatility. This offer won’t last forever. Gain recognition faster by standing out as the professional who’s prepared for the next step—before someone else gets there first. FAQ Q: Who should enrol in this bundle? A: Structural engineering students, civil engineering graduates, site managers, and professionals seeking advanced roles. Q: Which sectors benefit from this training? A: Construction, architecture, civil infrastructure, structural consultancy, and project management firms. Q: Does this improve my career prospects? A: Yes—it's designed to reflect the competencies employers actively seek in structural engineering roles. Q: Will this support compliance in the UK? A: Yes. Topics like RIDDOR, PUWER, and CDM Regulations are highly relevant to UK standards. Q: Is this suitable for someone already in the field? A: Definitely. It’s ideal for those looking to upskill or cross-train into more advanced responsibilities. Q: Is the bundle time-sensitive? A: Yes. This value-rich offer is only available for a limited time—act now to secure it.