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This five-day programme empowers participants with the skills and knowledge to understand and effectively apply best practice commercial and contracting principles and techniques, ensuring better contractor performance and greater value add. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Practitioner (CCMP) qualification. By the end of this comprehensive programme the participants will be able to: Develop robust contracting plans, including scopes of work and award strategies Undertake early market engagements to maximise competition Conduct effective contracting and commercial management activities, including ITT, RFP, negotiated outcomes Understand the legalities of contract and commercial management Negotiate effectively with key stakeholders and clients, making use of the key skills of persuading and influencing to optimise outcomes Undertake effective Supplier Relationship Management Appreciate the implications of national and organisational culture on contracting and commercial activities Appreciate professional contract management standards Set up and maintain contract and commercial management governance systems Take a proactive, collaborative, and agile approach to managing commercial contracts Develop and monitor appropriate and robust KPIs and SLAs to manage the contractor and facilitate improved contractor performance Appreciate the cross-functional nature of contract management Collaborate with clients to deliver sustainable performance and to manage and exceed client expectations Understand the roles and responsibilities of contract and commercial managers Use effective contractor selection and award methods and models (including the 10Cs model) and use these models to prepare robust propositions to clients Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Effectively manage the process of change, claims, variations, and dispute resolution Develop and present robust propositions Make appropriate use of best practice contract and commercial management tools, techniques, and templates DAY ONE 1 Introduction Aims Objectives KPIs Learning strategies Plan for the programme 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Critical success factors Essential features of professional commercial and contract management and administration The 6-step model 4 Putting the 'management' into commercial and contract management Traditional v 'new age' models The need for a commercial approach The added value generated 5 Definitions 'Commercial management' 'Contract management' 'Contracting' ... and why have formal contracts? 6 Stakeholders Stakeholder mapping and analysis The 'shared vision' concept Engaging with key functions, eg, HSE, finance, operations 7 Roles and responsibilities Contract administrators Stakeholders 8 Strategy and planning Developing effective contracting plans and strategies DAY TWO 1 Contract control Tools and techniques, including CPA and Gantt charts A project management approach Developing effective contract programmes 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Tendering Overview of the contracting cycle Requirement to tender Methods Rationale Exceptions Steps Gateways Controls One and two package bids 4 Tender assessment and contract award I - framework Tender board procedures Role of the tender board (including minor and major tender boards) Membership Administration Developing robust contract award strategies and presentations DAY THREE 1 Tender assessment and contract award II - processes Pre-qualification processes CRS Vendor registration rules and processes Creating bidder lists Disqualification criteria Short-listing Using the 10Cs model Contract award and contract execution processes 2 Minor works orders Process Need for competition Role and purpose Controls Risks 3 Contract strategy Types of contract Call-offs Framework agreements Price agreements Supply agreements 4 Contract terms I: Pricing structures Lump sum Unit price Cost plus Time and materials Alternative methods Target cost Gain share contracts Advance payments Price escalation clauses 5 Contract terms II: Other financial clauses Insurance Currencies Parent body guarantees Tender bonds Performance bonds Retentions Sub-contracting Termination Invoicing 6 Contract terms III: Risk and reward Incentive contracts Management and mitigation of contractual risk DAY FOUR 1 Contract terms IV: Jurisdiction and related matters Applicable laws and regulations Registration Commercial registry Commercial agencies 2 Managing the client-contractor relationship Types of relationship Driving forces Link between type of contract and style of relationships Motivation - use of incentives and remedies 3 Disputes Types of dispute Conflict resolution strategies Negotiation Mediation Arbitration DAY FIVE 1 Performance measurement KPIs Benchmarking Cost controls Validity of savings Balanced scorecards Using the KPI template 2 Personal qualities of the contract manager Negotiation Communication Persuasion and influencing Working in a matrix environment 3 Contract terms V: Drafting skills Drafting special terms 4 Variations Contract and works variation orders Causes of variations Risk management Controls Prevention Negotiation with contractors 5 Claims Claims management processes Controls Risk mitigation Schedules of rates 6 Close-out Contract close-out and acceptance / completion HSE Final payments Performance evaluation Capturing the learning 7 Close Review Final assessment Next steps
Duration 5 Days 30 CPD hours This course is intended for Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. The Modern Desktop Administrator deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Overview After completing this course, learners should be able to: Prepare to install Windows 10. Install Windows 10. Configure Updates for Windows. Perform post-installation configuration tasks. Configure devices and drivers for Windows. Configure storage for Windows. Configure network settings in Windows. Configure remote management of Windows. Configure and manage applications in Windows. Configure Internet Explorer. Describe the methods for securing Windows 10. Configure account access and authentication. Configure file and folder permissions. Create security policies. Describe common threats and methods for mitigating against them. Use Windows troubleshooting and monitoring tools. Troubleshoot Windows installations. Troubleshoot application installation issues. Troubleshoot web browser settings. Troubleshoot Windows authentication. Troubleshoot hardware issues related to Windows machines. Develop an Operating System deployment and upgrade strategy. Understand the different methods of deployment. Understand on-premise and cloud-based solutions. Deploy and migrate desktops to Windows 10. Plan and configure Windows Update policies. Describe the benefits and capabilities of Azure AD. Manage users using Azure AD with Active Directory DS. Implement Windows Hello for Business. Configure conditional access rules based on compliance policies. Describe the various tools used to secure devices and data. Implement Windows Defender Advanced Threat Protection. This five day accelerated course will cover topics necessary to prepare attendees with the baseline knowledge to take the MD-100 and MD-101 exams for the Modern Desktop Administrator Associate certification. Installing Windows Introducing Windows 10 Installation Options Requirements for Windows Features Installation Process and Media Upgrading to Windows 10 Updating Windows Windows Servicing Model Updating Windows Applying Applications and Windows Updates Post-Instalation Configuration and Personalization Customize the Windows 10 UI Configure device specific settings such as power plans and mobile device options Use the Windows control panel and setting app to configure settings Describe using Windows PowerShell Configuring Peripherals and Drivers Managing Devices and Drivers Managing Printers Configuring Networking Configure IP Network Connectivity Implement Name Resolution Implement Wireless Network Connectivity Remote Access Overview Remote Management Configuring Storage Overview of storage options Using OneDrive Managing Disks, Partitions, and Volumes Maintaining Disks and Volumes Managing Storage Spaces Managing Apps in Windows 10 Providing Apps to Users Managing Universal Windows Apps The Windows Store Web browsers in Windows 10 Configuring Authorization and Authentication Using Security Settings to Mitigate Threats Configuring User Account Control Implementing Device Registration Authentication Configuring Data Access and Usage Overview of File Systems Configuring and Managing File Access Configuring and Managing Shared Folders Managing Security with Policies Configuring Advanced Management Tools Configuring Tenant Roles Managing Tenant Health and Services Supporting the Windows 10 Environment Troubleshooting Windows Troubleshooting Tools Troubleshooting the Windows OS Troubleshooting Windows Startup Troubleshooting Operating System Service Issues Troubleshooting Sign-In Issues Troubleshooting Files and Applications File Recovery in Windows 10 Application Troubleshooting Troubleshooting Hardware and Drivers Troubleshooting Device Driver Failures Overview of Hardware Troubleshooting Troubleshooting Physical Failures Planning an Operating System Deployment Strategy Overview of Windows as a service Windows 10 Deployment options Considerations for Windows 10 deployment Implementing Windows 10 Implementing Windows 10 by using dynamic deployment Implementing Windows 10 by using Windows Autopilot Upgrading devices to Windows 10 Managing Updates for Windows 10 Implementing Windows 10 by using dynamic deployment Implementing Windows 10 by using Windows Autopilot Upgrading devices to Windows 10 Device Enrollment Device management options Manage Intune device enrollment and inventory Configuring Profiles Configuring device profiles Managing user profiles Monitoring devices Application Management Implement Mobile Application Management (MAM) Deploying and updating applications Administering applications Managing Authentication in Azure Ad MANAGING AUTHENTICATION IN AZURE AD Managing Devices and Device Policies Microsoft Intune Overview Managing devices with Intune Implement device compliance policies Managing Security Implement device data protection Managing Windows Defender ATP Managing Windows Defender in Windows 10 Additional course details: Nexus Humans Windows 10 Modern Desktop Administrator Associate Bootcamp training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Windows 10 Modern Desktop Administrator Associate Bootcamp course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Data Warehouse AdministratorDatabase Administrators Overview Use the Oracle Database tuning methodology appropriate to the available toolsUtilize database advisors to proactively tune an Oracle Database InstanceUse the tools based on the Automatic Workload Repository to tune the databaseDiagnose and tune common SQL related performance problemsDiagnose and tune common Instance related performance problemsUse Enterprise Manager performance-related pages to monitor an Oracle DatabaseGain an understanding of the Oracle Database Cloud Service In the Oracle Database 12c: Performance Management and Tuning course, learn about the performance analysis and tuning tasks expected of a DBA: proactive management through built-in performance analysis features and tools, diagnosis and tuning of the Oracle Database instance components, and diagnosis and tuning of SQL-related performance issues. In this course, you will be introduced to Oracle Database Cloud Service. Introduction Course Objectives Course Organization Course Agenda Topics Not Included in the Course Who Tunes? What Does the DBA Tune? How to Tune Tuning Methodology Basic Tuning Diagnostics Performance Tuning Diagnostics Performance Tuning Tools Tuning Objectives Top Timed Events DB Time CPU and Wait Time Tuning Dimensions Time Model Dynamic Performance Views Using Automatic Workload Repository Automatic Workload Repository Overview Automatic Workload Repository Data Enterprise Manager Cloud Control and AWR Snapshots Reports Compare Periods Defining the Scope of Performance Issues Defining the Problem Limiting the Scope Setting the Priority Top SQL Reports Common Tuning Problems Tuning During the Life Cycle ADDM Tuning Session Performance Versus Business Requirements Using Metrics and Alerts Metrics and Alerts Overview Limitation of Base Statistics Benefits of Metrics Viewing Metric History Information Viewing Histograms Server-Generated Alerts Setting Thresholds Metrics and Alerts Views Using Baselines Comparative Performance Analysis with AWR Baselines Automatic Workload Repository Baselines Moving Window Baseline Baselines in Performance Page Settings Baseline Templates AWR Baseslines Creating AWR Baselines Managing Baselines with PL/SQL Using AWR-Based Tools Automatic Maintenance Tasks ADDM Performance Monitoring Using Compare Periods ADDM Active Session History New or Enhanced Automatic Workload Repository Views Emergency Monitoring Real-time ADDM Real-Time Database Operation Monitoring Overview Use Cases Defining a Database Operation Scope of a Composite Database Operation Database Operation Concepts Identifying a Database Operation Enabling Monitoring of Database Operations Identifying, Starting, and Completing a Database Operation Monitoring Applications What is a Service? Service Attributes Service Types Creating Services Managing Services in a Single-Instance Environment Where are Services Used? Using Services with Client Applications Services and Pluggable Databases Identifying Problem SQL Statements SQL Statement Processing Phases Role of the Oracle Optimizer Identifying Bad SQL Top SQL Reports SQL Monitoring What is an Execution Plan? Methods for Viewing Execution Plans Uses of Execution Plans Influencing the Optimizer Functions of the Query Optimizer Selectivity Cardinality and Cost Changing Optimizer Behavior Optimizer Statistics Extended Statistics Controlling the Behavior of the Optimizer with Parameters Enabling Query Optimizer Features Reducing the Cost of SQL Operations Reducing the Cost Index Maintenance SQL Access Advisor Table Maintenance for Performance Table Reorganization Methods Space Management Extent Management Data Storage Using SQL Performance Analyzer Real Application Testing: Overview Real Application Testing: Use Cases SQL Performance Analyzer: Process Capturing the SQL Workload Creating a SQL Performance Analyzer Task SQL Performance Analyzer: Tasks Parameter Change SQL Performance Analyzer Task Page SQL Performance Management Maintaining SQL Performance Maintaining Optimizer Statistics Automated Maintenance Tasks Statistic Gathering Options Setting Statistic Preferences Restore Statistics Deferred Statistics Publishing Automatic SQL Tuning Using Database Replay Using Database Replay The Big Picture System Architecture Capture Considerations Replay Considerations: Preparation Replay Considerations Replay Options Replay Analysis Tuning the Shared Pool Shared Pool Architecture Shared Pool Operation The Library Cache Latch and Mutex Diagnostic Tools for Tuning the Shared Pool Avoiding Hard Parses Reducing the Cost of Soft Parses Sizing the Shared Pool Tuning the Buffer Cache Oracle Database Architecture: Buffer Cache Buffer Cache: Highlights Database Buffers Buffer Hash Table for Lookups Working Sets Buffer Cache Tuning Goals and Techniques Buffer Cache Performance Symptoms Buffer Cache Performance Solutions Tuning PGA and Temporary Space SQL Memory Usage Performance Impact Automatic PGA Memory SQL Memory Manager Configuring Automatic PGA Memory Setting PGA_AGGREGATE_TARGET Initially Limiting the size of the Program Global Area (PGA) SQL Memory Usage Automatic Memory Oracle Database Architecture Dynamic SGA Granule Memory Advisories Manually Adding Granules to Components Increasing the Size of an SGA Component Automatic Shared Memory Management: Overview SGA Sizing Parameters: Overview Performance Tuning Summary with Waits Commonly Observed Wait Events Additional Statistics Top 10 Mistakes Found in Customer Systems Symptoms Oracle Database Cloud Service: Overview Database as a Service Architecture, Features and Tooling Software Editions: Included Database Options and Management Packs Accessing the Oracle Database Cloud Service Console Automated Database Provisioning Managing the Compute Node Associated With a Database Deployment Managing Network Access to Database as a Service Scaling a Database Deployment Performance Management in the Database Cloud Environment Performance Monitoring and Tuning What Can be Tuned in a DBCS Environment?