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Assuring Quality Through Acceptance Testing: In-House Training It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. It is the business analyst's job to define the business problem to be solved by IT. It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. The business analyst is not only concerned with the testing itself, but also with the management and monitoring of the users doing the acceptance testing, and recording, analyzing, and evaluating the results. What you will Learn Upon completion, participants will be able to: Create a set of acceptance test cases Manage and monitor an acceptance test stage where users perform the testing Work with the development team in the systems testing stage Assess the solution once it is in the business environment Foundation Concepts The role of the business analyst An introduction to the BABOK® Guide BA roles and relationships through the project life cycle Introduction to assuring software quality through acceptance testing The Scope of IT Testing Overview of testing stages The testing process Testing documentation Pre-Acceptance Testing The BA's role in testing Early development testing stages (unit and integration) Late development testing stage (system) The Acceptance Test Stage - Part I (Planning, Design, and Development) Overview of user acceptance testing Acceptance test planning Designing user acceptance tests Developing individual user acceptance test cases Building effective user acceptance test scenarios The Acceptance Test Stage - Part II (Execution and Reporting) Operating guidelines Execution Reporting Post-Acceptance Testing Overview Project implementation Project transition (project closure) Production through retirement Testing Commercial Off-the-Shelf (COTS) Software Overview Selecting the software Implementing the software Summary What did we learn and how can we implement this in our work environments?

Duration 5 Days 30 CPD hours This course is intended for Experienced vSphere administrators who want to use available tools to automate day-to-day tasks. Overview By the end of the course, you should be able to meet the following objectives:Describe the features and benefits of automation in a vSphere environmentUnderstand the role of the vSphere Web services API in automationUse the Managed Object Browser to view the structure of the vSphere Web services API and theVMware vCenter Server? inventoryUse vSphere PowerCLI to deploy and manage virtual machines and virtual infrastructureRun and manage vRealize Orchestrator workflows from the libraryDesign, develop, and run custom, reusable vRealize Orchestrator workflowsIncorporate JavaScript into vRealize Orchestrator workflowsSelect the appropriate tool for automating tasks in vCenter Server This course equips experienced administrators with the knowledge to use the automation tools that all vSphere customers have access to. Students learn how to automate administration tasks with VMware vSphere© PowerCLI? and VMware vRealize© Orchestrator?. Course Introduction Introductions and course logistics Course objectives Automation in vSphere Identify the features and the advantages of automation List the tools used to automate vCenter Server tasks vSphere API Identify the function of an API Recognize the components of VMware vSphere© API Understand how an API is consumed View objects and invoke methods with the Managed Object Browser vSphere PowerCLI Basics Connect vSphere PowerCLI to vCenter Server systems and VMware ESXi? hosts Understand vSphere PowerCLI concepts Use vSphere PowerCLI cmdlets Deploy and manage virtual infrastructure Advanced vSphere PowerCLI and the vSphere API Explore the vSphere object model Capture code with Onyx Use vSphere API documentation to analyze vCenter Server actions View objects with the Get-View cmdlet vSphere PowerCLI Use Cases Manage host networking Create a distributed switch Migrate hosts Create reports vRealize Orchestrator Basics Identify workflow components Run and manage library workflows Edit a workflow Build and schedule a simple workflow Debug a workflow vRealize Orchestrator Advanced Identify and use advanced vRealize Orchestrator workflow elements Implement vRealize Orchestrator workflow nesting Use variable types in a workflow Use JavaScript to create complex workflows Incorporate an Oynx script in a workflow vRealize Orchestrator Use Cases Create automation workflows that map to real-world scenarios Create reporting workflows that map to real-world scenarios Create migration workflows that map to real-world scenarios Create provisioning workflows that map to real-world scenarios vRealize Orchestrator PowerCLI Plug-In Invoke external scripts and pass workflow parameters as script inputs Generate new vRealize Orchestrator actions from Windows PowerShell and vSphere PowerCLI scripts and cmdlets Browse snap-ins and their associated cmdlets in the vRealize Orchestrator workflow editor vRealize Orchestrator Integration Understand the connectivity options for vRealize Orchestrator Differentiate between north-facing and south facing APIs List the APIs and their use cases Run a workflow through a REST call Guest Operations with vRealize Orchestrator and vSphere PowerCLI Use the most appropriate tools to perform guest operations Software Development Process & Tools Understand the software development lifecycle Understand version control system tools Map the correct tools to vRealize Orchestrator and vSphere PowerCLI

Definitive Salt training course description Salt is a remote execution framework and configuration management system. This course covers Salt from the basics. After a quick first taste the course moves onto execution modules, salt states, minion and master data, jinja, Salt extensions and then topology and configuration options. Hands on sessions are used to reinforce the theory rather than teach specific manufacturer equipment. What will you learn Install and use Salt. Describe the architecture of Salt. Manage configurations with Salt. Extend Salt. Definitive Salt training course details Who will benefit: Anyone working with Salt. Prerequisites: Linux fundamentals. Duration 2 days Definitive Salt training course contents Introduction What is Salt? High- level architecture, Some quick examples, system management, configuration management, A brief history, Topology options, Extending Salt. Quick start: First taste of Salt Single-master setup, from packages, bootstrap scripts, Starting up, Basic commands, salt: the main workhorse, salt-key: key management, salt-call: execution on the minion, salt-run: co-ordination of jobs on the master, summary of commands, Key management, viewing keys, accepting keys, rejecting keys, key files, Minion targeting, minion ID, list (-L), glob, regular expressions (-E), grains (-G), compound (-C), targeting summary, Additional remote execution details, Conclusion. Execution modules: The functional foundation sys: information and documentation about modules, sys.doc basic documentation, sys.list_modules, sys.list_functions: simple listings, cmd: execute via shell, cmd.run: run any command, pkg: manage packages, virtual modules, pkg.lists_pkgs: list all installed packages, pkg.available version: see what version will be installed, pkg.install: install packages, user: manage users, user.add: add users, user.list_users, user info: get user info, saltutil: access various Salt utilities, Summary. Configuration management: Salt states Salt files overview, SLS example: adding a user, working with the multi-layered state system, Highstate and the top file, the top file, State ordering, require: depend on another state, watch: run based on other changes, odds and ends, Summary. Minion data / master data Grains are minion data, performing basic grain operations, setting grains, targeting with grains in the top file, Pillars are data from the master, querying pillar data, querying other sources with external pillars, Renderers give data options. Extending Salt: part I Introduction to Jinja, Jinja basics, Templating with Jinja, filtering by grains, Custom execution module, Custom state modules, Custom grains, External pillars, Summary. More on the matter Runners, manage minions, manage jobs, The orchestrate runner, The event system, The reactor system, Summary. Extending Salt: part II Python client API, reading configuration data on a master and minion, using the master client (localclient) API, Using the caller client API, Custom runners, writing a custom runner, using the runnerclient API, Summary. Topology and configuration options Master configuration, directories and files, logging, access control, files server options, Topology variations, masterless minions, peer systems, syndication masters, multiple masters. Brief introduction to salt-cloud Overview, Setup AWS and salt-cloud, installing salt-cloud, cloud providers, cloud profiles, cloud maps, Introspection via salt cloud, Creating infrastructure, More information. Using vagrant to run Salt examples YAML.

Duration 5 Days 30 CPD hours This course is intended for Senior system administrators who wish to learn more about troubleshooting. Have earned a Red Hat Certified System Administrator (RHCSA) or have similar experience. It is recommend that students have earned a Red Hat Certified Engineer (RHCE) or have similar experience. Overview As a result of attending this course, students should be able to leverage the software development life-cycle process to plan, create, test, and provision host systems within an organization. Students should be able to demonstrate the following skills: - Installation of Red Hat Satellite 6 - Software life-cycle management of software used to provision and maintain configured hosts within a controlled production environment This course enriches your skills by providing the tools and techniques that you need to successfully diagnose, and fix, a variety of potential issues. You will work through hands-on problems in various subsystems to diagnose and fix common issues. You will learn develop the skills to apply the scientific method to a structured form of troubleshooting. You will then apply this approach in troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course, you will be empowered to complete various comprehensive review labs to test your skills. 1 - INTRODUCTION TO TROUBLESHOOTING Describe a generalized strategy for troubleshooting. 2 - TAKE PROACTIVE STEPS TO PREVENT SMALL ISSUES Prevent small issues from becoming large problems by employing proactive system administration techniques. 3 - TROUBLESHOOT BOOT ISSUES Identify and resolve issues that can affect a system's ability to boot. 4 - IDENTIFY HARDWARE ISSUES Identify hardware problems that can affect a system?s ability to operate. 5 - TROUBLESHOOT STORAGE ISSUES Identify and fix issues related to storage. 6 - TROUBLESHOOT RPM ISSUES Identify and fix problems in, and using, the package management subsystem. 7 - TROUBLESHOOT NETWORK ISSUES Identify and resolve network connectivity issues. 8 - TROUBLESHOOT APPLICATION ISSUES Debug application issues. 9 - DEAL WITH SECURITY ISSUES Identify and fix issues related to security subsystems. 10 - TROUBLESHOOT KERNEL ISSUES Identify kernel issues and assist Red Hat Support in resolving kernel issues. 11 - RED HAT ENTERPRISE LINUX DIAGNOSTICS AND TROUBLESHOOTING COMPREHENSIVE REVIEW Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.

Windows server 2019 administration course description This five-day instructor-led course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing identity, networking, storage and compute by using Windows Server 2019, and who need to understand the scenarios, requirements, and options that are available and applicable to Windows Server 2019. The course teaches IT professionals the fundamental administration skills required to deploy and support Windows Server 2019 in most organizations. What will you learn Administrate Windows Server 2019. Configure file servers and storage. Manage Hyper-V virtualization and containers. Implement HA and disaster recovery solutions. Implement service monitoring and performance monitoring, and apply troubleshooting. Perform upgrades and migration related to AD DS, and storage. Windows server 2019 administration course details Who will benefit: Technical staff working with Windows server 2019. Prerequisites: TCP/IP foundation for engineers. Some Windows experience. Duration 5 days Windows server 2019 administration course contents Windows server administration overview Windows server administration principles and tools, Introducing Windows Server 2019, Windows Server Core Overview. Lab: Deploying and configuring Server Core, Implementing and using remote server administration. Identity Services in Windows server AD DS, Windows Server domain controllers, Azure AD, Group Policy, Active Directory Certificate Services. Lab: Deploying a new domain controller on Server Core, Configuring Group Policy, Deploying and using certificate services. Network Infrastructure services in Windows server DHCP, DNS services, IPAM. Lab: Deploying and configuring DHCP, Deploying and configuring DNS. File Servers and Storage management Volumes and file systems, sharing in Windows Server, Storage Spaces in Windows Server, Data Deduplication, Iscsi, Distributed File System. Lab: Implementing Data Deduplication, Configuring iSCSI storage, Configuring redundant storage spaces, Implementing Storage Spaces Direct. Hyper-V virtualization and containers Hyper-V in Windows Server, Configuring VMs, Securing virtualization in Windows Server, Containers in Windows Server, Overview of Kubernetes. Lab: Creating and configuring VMs, Installing and configuring containers. High Availability in Windows Server Planning for failover clustering implementation, Creating and configuring failover cluster, stretch clusters, High availability and disaster recovery solutions with Hyper-V VMs. Lab: Configuring iSCSI storage, Configuring a failover cluster, Deploying and configuring a highly available file server, Validating the highly available file server deployment. Disaster recovery in Windows Server Hyper-V Replica, Backup and restore infrastructure in Windows Server. Lab: Implementing Hyper-V Replica, Implementing backup and restore with Windows Server Backup. Windows Server security Credentials and privileged access protection, Hardening Windows Server, Just Enough Administration in Windows Server, Securing and analyzing SMB traffic, Windows Server update management. Lab: Configuring Windows Defender Credential Guard, Locating problematic accounts, Implementing LAPS. Remote Desktop Services in Windows Server Remote Desktop Services, session-based desktop deployment, personal and pooled virtual desktops. Lab: Implementing RDS, Configuring RemoteApp collection settings, Configuring a virtual desktop template. Remote access and web services in Windows Server Overview of RAS in Windows Server, Implementing VPNs, Implementing NPS, Implementing Always On VPN, Implementing Web Server in Windows Server. Lab: Implementing Web Application Proxy, Implementing VPN in Windows Server, Deploying and Configuring Web Server. Monitoring, performance, and troubleshooting Windows Server monitoring tools, Performance Monitor, Monitoring event logs for troubleshooting. Lab: Establishing a performance baseline, Identifying the source of a performance problem, Viewing and configuring centralized event logs, Identifying the source of a performance problem, Describe monitoring tools and performance monitoring in Windows Server, Describe event logging and perform event logging monitoring for troubleshooting purposes. Upgrade and migration in Windows Server AD DS migration, Storage Migration Service, Windows Server migration tools. Lab: Selecting a process to migrate server workloads, Planning how to migrate files by using Storage Migration Service.

Duration 4 Days 24 CPD hours This course is intended for This basic course is intended for anyone who requires basic AIX/UNIX user skills to be able to work in an AIX environment. This course is also a prerequisite for many courses in the AIX Systems Administration curriculum. Overview Log in to an AIX system and set a user password Use AIX online documentation Manage AIX files and directories Describe the purpose of the shell Use the vi editor Execute common AIX commands and manage AIX processes Customize the working environment Use common AIX utilities Write simple shell scripts Use the AIXWindows Environment Use the Common Desktop Environment This course enables you to perform everyday tasks using the AIX operating system. Day 1 Introduction to AIX Using the System AIX Documentation Files and Directories Using Files Day 2 File Permissions The vi Editor Shell Basics Using Shell Variables Day 3 Processes Controlling Processes Customizing the User Environment AIX Utilities, Part I AIX Utilities, Part I (Continued) AIX Utilities, Part II Day 4 AIX Utilities, Part II (Continued) Additional Shell Features The AIX Graphical User Interface

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