Description Leisure is the pinnacle of life that people pursue. It brings us happiness, it motivates us to work harder and earn more money. All of these efforts, just so we can enjoy leisure activities like shopping, playing or travelling. This Diploma in Travel & Tourism course is the all about travelling and can help you learn more about travelling and the tourism industry. The course has three sections, each focusing on a specific aspect of travel and tourism. The first part of the course narrows down on the tourism business. Here you are initially given a small introduction before moving onto the different products & services provided for tourism. In this part you will further learn about how to manage tour operations, marketing, human resources, transportation and quality as well. Next part of the course however gives you details about common travel temptations that people have including countries, cities and tourist sites. The final section explains travelling tips & pitfalls to avoid, which is true for all kinds of travelling to be honest. The main attraction of this course is obviously part two of the course which provides so much details of different travel destinations. So if you want to feed your soul and learn about travelling and the tourism industry, you should definitely get this course now. Who is the course for? People interested in travelling across the world and learn its benefits Professionals wanting to learn about the various travel destinations for their job Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Travel & Tourism course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Tourist guides Travel agency consultant Start up travel companies People interested in travelling Travel & Tourism Introduction to Travel & Tourism 00:30:00 History of Tourism 00:30:00 Integrated Model of Tourism 00:30:00 The Meaning of Travel Tourism and Tourist 01:00:00 Types of Tourism 00:15:00 The Products & Services of Tourism 00:30:00 Tourism-Destinations 01:00:00 Managing Tourism 01:00:00 Managing Tour Operations 00:30:00 Transportation 01:00:00 Quality Management 01:00:00 The Impacts of Tourism 01:00:00 Conclusion 00:15:00 Travel & Tourism Guide Africa Safari Travel Temptations 00:30:00 Australia Travel Temptations 00:30:00 Booking Travel Temptations 00:15:00 Costa Rica Travel Temptations 00:30:00 Disneyland Travel Temptations 00:30:00 Disney World Travel Temptations 00:30:00 Egypt Travel Temptations 00:30:00 Exotic Travel Temptations 00:30:00 Travel Temptations 00:15:00 Hilo Travel Temptations 00:15:00 Hot Spots in Travel Temptations 00:15:00 How Online Travel Temptations Work 00:15:00 Indiana Travel Temptations 01:00:00 Key West Travel Temptations 00:15:00 Mexico Travel Temptations 00:30:00 Michigan Travel Temptations 01:00:00 Ohio Travel Temptations 00:30:00 Panama Travel Temptations 00:30:00 RIU Paradise Island Travel Temptations 00:15:00 San Diego Travel Temptations 00:30:00 Sandy Point Travel Temptations 00:15:00 Singapore Travel Temptations 00:30:00 Tennessee Travel Temptations 01:00:00 Travel Agents and Travel Temptations 00:15:00 Travel Destination to Alaska 01:00:00 Travel Destination to New Mexico 00:30:00 Travel Temptations in Amsterdam 00:30:00 Travel Temptations in Iowa 00:30:00 Travel temptations on a Nile River Cruise Liner 00:15:00 Travel temptations through Nevada 00:30:00 Travel Temptations in Antigua 00:30:00 Travel Temptations in California 00:30:00 Travel Temptations in Canada 00:30:00 Travel Temptations in Chicago 00:30:00 Travel temptations in Colorado 00:30:00 Travel temptations in Hawaii 00:30:00 Travel temptations in Kentucky 00:30:00 Travel temptations in Montana 00:30:00 Travel temptations in New York 00:30:00 Travel Temptations in North Carolina 00:30:00 Travel Temptations in South Carolina 00:30:00 Travel Temptations in Oregon 00:30:00 Travel Temptations in Rome 00:30:00 Travel Temptations in South Dakota 00:30:00 Travel Temptations in the Bahamas 01:00:00 Travel Temptations in the Caribbean 00:30:00 Travel Temptations in the UK 00:30:00 Travel Temptations in Washington DC 00:30:00 Wisconsin Travel Temptations 00:30:00 Conclusion to Diploma in Travel & Tourism 00:15:00 Traveling Pointers & Pitfalls Pointers for Gaining Access to Money While Traveling on the Road 00:30:00 A 'Must-Do' Before Going on a Trip 01:00:00 Practical Packing Tips 00:30:00 Wellness Tips 01:00:00 Transportation Techniques 00:30:00 Shopping Pitfalls 00:30:00 Food and Dining Tips 00:30:00 Money, Money, Money Wits 00:30:00 The 6 Top Airport Scams and What to Do to Guard against Them 01:00:00 A Commonly Hidden Foreign Airport Warning 00:30:00 Don't Prepay for that Gas 00:15:00 Surefire Ways to Guard against Air-Travel Tiredness 00:30:00 What to Do if a Person Becomes Ill While Traveling in Air? 01:00:00 The Best but Affordable Places to Eat while Traveling 00:30:00 How to Get Paid while Taking a Vacation 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Travel & Tourism 00:20:00 Final Exam Final Exam- Diploma in Travel & Tourism 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
This very practical one-day IACCM-approved programme enables participants to manage the process of commercial contracting and contract management effectively and efficiently to ensure value for money, improved service, and appropriate relationships. It covers a wide range of contract types in terms of risk and value. The programme empowers participants with the tools and techniques needed to collaborate with all key stakeholders. By the end of the programme participants will be able to: Understand the total process of managing contracts Exploit opportunities to extract even more added value Develop appropriate relationships with contractors Understand and use a range of contracting strategies and options Measure and improve contract performance Understand the impact of legislation on contract performance 1 Welcome Introductions Aims and objectives Plan for the day 2 Contract management An overview of the contracting process, mapping the 'territory' 3 Contract managers Skills Knowledge Attributes Responsibilities 4 Critical success factors Defining successful outcomes Effective stakeholder engagement Creating a shared vision of the outcomes 5 Placing contracts How to develop an effective specification and scope of work documents How to develop a robust contracting strategy Appropriate types of contract 6 Customers and stakeholders Customer and stakeholder analysis Managing expectations and the 'shared vision' concept to ensure customer co-operation, satisfaction, and delight 7 Working with suppliers Creating and developing commercial relationships Types of relationship How to manage difficult relationships Contractor motivational issues How to use incentives 8 Negotiation and related skills Introduction to key negotiation skills Persuading and influencing skills to work with stakeholders to improve outcomes for all 9 Dealing with change Claims and variations How to challenge contractor claims and requests for variations by making use of contractual terms Specifications to prevent false claims 10 Performance improvement How to measure and improve contractor performance Developing KPI systems Using contractual terms and conditions and basic legal principles 11 Contract close The importance of effective contract close processes 12 Close Review of key learning points Personal action planning
Anti-Money Laundering Approved Online Training
The Commercial Property Manager Course provides a comprehensive understanding of the property development process and gives you knowledge of the entire process to work effectively in the property development industry. By studying this course, you will also enhance your expertise and gain a greater understanding of property development and investment issues and techniques. As well as this, you will be provided with a thorough and advanced grounding in all aspects of the property development process, markets and institutions, the political, managerial, legal and physical systems which contribute to the effective management and development of property assets, property investment portfolios and development proposals. Why choose Commercial Property Manager Course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certification from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Commercial Property Manager Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Career path Learners from this course have gone on to work in property development, Property management, project management and consultancy in roles such as: Property developer Legal adviser and property lawyer Land and asset manager Property manager Buyer's agent Business broker Marketing manager Project manager Course Content Module 1 - Introduction to Property Management Introduction to Property Management 00:13:00 Module 2 - The Role and Responsibilities of a Property Manager The Role and Responsibilities of a Property Manager 00:12:00 Module 3 - Listing Properties and Marketing Listing Properties and Marketing 00:26:00 Module 4 - The Letting Process and Tenancy Agreement The Letting Process and Tenancy Agreement 00:32:00 Module 5 - The Property Management Process The Property Management Process 00:33:00 Module 6 - Keeping Tenants Long Term Keeping Tenants Long Term 00:12:00 Module 7 - Regulations of Property Management Regulations of Property Management 00:11:00 Module 8 - Changes in the UK Property Market: An Opportunity Changes in the UK Property Market An Opportunity 00:13:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
There's nothing like riding a motorbike in top condition. The silent wheels. The seamless gear shifts. The smooth-running chain. But it takes a little love and maintenance to keep your ride in peak condition. To make this course more accessible for you, we have designed it for both part-time and full-time students. This course is packed into bite-size modules for your convenience. You can study at your own pace. This Motorbike Maintenance Course will give you the skills you need to get you and your motorbike out of trouble - and know when to call in the professionals! You will receive the confidence to tackle basic roadside repairs and check your bike to make sure it's safe before you ride. The course covers- motorbike component guide, how to do a pre-ride safety check, how to change an inner tube (in double-quick time), cleaning and re-lubing your drivetrain to prevent wear and to enjoy a smoother ride, brake adjustment, gear adjustment, Q&A with the trainer. This course is ideal for people who want to know how to perform basic motorbike care and some simple repairs. This Motorbike Maintenance Course is suitable for anyone aspiring to begin or already working in this field or simply want to learn in-depth about motorbike maintenance. You can add this qualification to your CV by downloading your certificate instantly without any cost after completing the course. Who is this course for? Motorbike Maintenance Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Motorbike Maintenance Course is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Motorbike Maintenance Course Module - 01: Introduction to Motorbike Maintenance 00:09:00 Module - 02: Basics of Engine 00:09:00 Module - 03: Engine Cooling and Lubrication 00:14:00 Module - 04: Ignition 00:09:00 Module - 05: Suspension 00:09:00 Module - 06: Intake, Fuel, Clutch and Exhaust Systems 00:18:00 Module - 07: Electrical Maintenance 00:16:00 Module - 08 Wheels, Tires and Brakes Maintenance 00:00:00 Module - 09: Transmission, Frame and Steering 00:22:00 Module - 10: Cleaning, Setting Up and Storage 00:09:00 Module - 11: Troubleshooting 00:16:00 Mock Exam Mock Exam - Motorbike Maintenance Course 00:20:00 Final Exam Final Exam - Motorbike Maintenance Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Norovirus, Salmonella, E.coli, all of these bacteria can cause lethal diseases by entering your body through food. That is why before joining the food industry, you must become aware of food hygiene and safety regulations. The Food Hygiene and Safety for Retail Level 2 course can help you out with that. Through the Food Hygiene and Safety for Retail Level 2 course, you will get introduced to the food hygiene and safety legislation. The informative modules will enrich your knowledge of biological, chemical, physical and allergenic hazards. You will understand the techniques of storing food and learn the best way of displaying and serving food. This comprehensive course will educate you on HACCP systems and show you how to implement them. After completing this valuable Food Hygiene and Safety for Retail Level 2 course, you will receive a valuable certificate. This certificate will help you increase your employability in the retail food industry. Join now! Learning Objectives Familiarise yourself with food hygiene and safety legislation Learn about biological, chemical, physical and allergenic hazards Understand the measures of properly storing food Know the best practice for displaying and serving food Enrich your knowledge of the HACCP system Develop the skills and expertise for reopening and running your food business during Covid-19 Who is this Course for? This Food Hygiene and Safety for Retail Level 2 course is ideal for aspiring professionals in the retail food industry or those who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of food hygiene and safety or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the Food Hygiene and Safety for Retail Level 2 course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career Path On successful completion of the Food Hygiene and Safety for Retail Level 2 course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Butchers Bakers Fishmongers Market Stall Sellers Supermarket staff Course Curriculum Module 01: Food Hygiene and Safety: Legislation Food Hygiene and Safety: Legislation 00:27:00 Module 02: Bacteria and Microbiological Hazards Bacteria and Microbiological Hazards 00:26:00 Module 03: Physical, Chemical and Allergenic Hazards Physical, Chemical and Allergenic Hazards 00:27:00 Module 04: Food Storage Food Storage 00:25:00 Module 05: Display and Service for Maintaining Food Safety and Hygiene Display and Service for Maintaining Food Safety and Hygiene 00:16:00 Module 06: Personal Hygiene Personal Hygiene 00:28:00 Module 07: Cleaning Cleaning 00:24:00 Mock Exam Mock Exam - Food Hygiene and Safety for Retail Level 2 00:20:00 Final Exam Final Exam - Food Hygiene and Safety for Retail Level 2 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders engaged in improving the delivery of products and services that meet user needs through the use of Microsoft SharePoint; Anyone who wants to improve their Business Analysis skills; Project stakeholders concerned with SharePoint requirements. Overview Plan, manage and close requirements for a project in reduced time using good business analysis practices Minimize project uncertainty and risk by applying good techniques Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your team that will be able to continuously align the delivered product or services with desired business needs, easily adapting to changing requirements throughout the process. Requirements can change frequently during a SharePoint project, and therefore projects need a streamlined, flexible approach to requirements change management. SharePoint professionals want to develop systems and services which are both high-quality and high-value, and the easiest way to achieve this is to implement the highest priority requirements first. This enables the projects to maximize value for their stakeholders. Introduction ? Roles involved in a SharePoint project The opportunities and challenges of a SharePoint project The business analysis process BA role vs. project manager role BA / PM competencies Case Study Exercise Understanding SharePoint Requirements Business, User, Functional, Quality-of-service and implementation requirements Requirements vs. specifications Requirements vs. business rules Risk management and risk response strategies Analyzing requirements Characteristics of effective requirements Case Study Exercise SharePoint Requirements Modeling Identify high level scope Identify initial requirements stack Identify an architectural vision Plan your iteration Iteration modeling Model storming Test driven development Case Study Exercise The Change Management Process Managing the Solution Scope and Requirements Capturing the Requirements Traceability Maintaining the Requirements for re-use Managing Requirements Conflicts Preparing the Requirements Package Building the Requirements communications plan Case Study Exercise Assessing & Validating Requirements Validating and verifying SharePoint Requirements Creating a master test plan Create test scenarios and test cases Case Study Exercise Additional Information Useful books and links on managing requirements and projects for SharePoint initiatives
Duration 5 Days 30 CPD hours This course is intended for This course is intended for Administrator, Database Administrator, Security Specialist, and Systems Administrator. Overview Upon successful completion of this course, students will be able to Enumerate Oracle auditing solutions to monitor database security requirements, Implement Oracle Audit Vault and Database Firewall, Configure Oracle Audit Vault and Database Firewall, Explain Oracle Compliance Framework, and Configure basic Compliance Framework rules. In the Oracle Database Security: Detective Controls course, students learn how they can use Oracle Database administration auditing features to meet the compliance requirements of their organization. IntroductionUsing Unified AuditUsing Fine-Grained AuditIntroduction to Oracle Audit Vault and Database Firewall (AVDF)Planning the Oracle Audit Vault and Database Firewall ImplementationInstalling the Audit Vault ServerConfiguring the Audit Vault ServerConfiguring Oracle AVDF and Deploying the Audit Vault AgentNetworking and Oracle AVDFInstalling a Database FirewallConfiguring Oracle AVDF and Deploying Database FirewallUsing Host MonitoringConfiguring High AvailabilityCreating Custom Collection Plug-insManaging the Audit Vault ServerManaging the Database FirewallsOverview of the Auditing and Reporting FeaturesPerforming Administrative TasksCreating Audit Policies for Oracle DatabasesCreating Database Firewall PoliciesOracle AVDF ReportsManaging Entitlements Additional course details: Nexus Humans Oracle Database Security - Detective Controls training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle Database Security - Detective Controls course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Administrators Developers Implementers Systems Administrators Overview Understand the PeopleSoft system architecture, application development methodology, and tool set so you can build and customize PeopleSoft applications efficiently to meet your organizations business requirements. Quickly and efficiently create functionality in PeopleSoft applications to take advantage of the unique capabilities of these applications. Gain Hands-On Experience Using PeopleSoft Application Designer Enrolling in this course will also give you hands-on experience with the Application Designer, the PeopleSoft integrated development environment (IDE). Learn to create and modify PeopleSoft definitions, including fields, records, pages and components. By the end of this course, you'll be able to use Application Designer to create and deploy PeopleSoft classic applications and fluid applications This PeopleTools I training introduces the PeopleSoft application development methodology. This 5-day course gives you a general overview of PeopleSoft system architecture, as well as the tool set used to develop new applications or customize existing PeopleSoft applications. Navigating PeopleSoft ApplicationsExplaining the PeopleSoft ArchitectureValidating DataUsing Application Designer to Develop ApplicationsDesigning the ApplicationCreating Record DefinitionsBuilding SQL TablesCreating Page DefinitionsRegistering ComponentsTesting ApplicationsEditing the Portal Registry StructureCreating Menu DefinitionsUnderstanding the Fluid User InterfaceCreating Fluid PagesUsing Delivered CSS Additional course details: Nexus Humans Oracle Peoplesoft PeopleTools I training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle Peoplesoft PeopleTools I course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for This intermediate course is designed for anyone who works on WebSphere related applications and projects, including administrators, IBM Business Partners, independent software vendors (ISVs), and consultants. Overview The objectives for this course are as follows:Use IBM Support Assistant to organize and analyze problem artifactsUse problem determination techniques to identify common problemsApply problem investigation approaches such as analysis and isolationGather diagnostic data problem artifacts by using administrative toolsTroubleshoot JVM-related problems such as hung threads, out of memory issues, and crashesUse IBM Support Assistant to run tools that analyze diagnostic dataIdentify and troubleshoot common problems with database connectionsConfigure and tune database connection poolsTroubleshoot WebSphere security problems associated with authentication, authorization, SSL, and Java 2 policiesIdentify and resolve Java EE application deployment problemsTroubleshoot HTTP request flow problems from web server to web containerIdentify and resolve application server startup failuresTroubleshoot problems associated with WebSphere default messaging and SI busTroubleshoot WebSphere installation problemsUse Intelligent Management features to configure health policies and tasksCommunicate effectively with IBM support teams This course teaches you how to manage WebSphere Application Server problems more skillfully within your organization by using problem determination tools and techniques. Outline Course introduction Overview of WebSphere Application Server systems and components Using the IBM Support Assistant Team Server 5.0 Exercise: Using the IBM Support Assistant Team Server 5.0 Problem determination methods Gathering diagnostic data Exercise: Gathering diagnostic data Introduction to JVM-related problems Exercise: Introduction to configuring garbage collection policies How to troubleshoot hangs Exercise: Troubleshooting hung threads How to troubleshoot crashes Exercise: Troubleshooting crashes Introduction to WebSphere out-of-memory problems Exercise: Troubleshooting an out-of-memory condition Introduction to database connection problems Exercise: Troubleshooting database connection problems Tuning and connection pool management problems Exercise: Troubleshooting a connection leak WebSphere security configuration problems Exercise: Troubleshooting security problems Application deployment problems Server start failures Exercise: Troubleshooting server start failures Request flow and web container problems Exercise: Troubleshooting request flow and web container problems Default messaging provider problem determination Exercise: Troubleshooting WebSphere default messaging WebSphere installation problems when using IBM Installation Manager Intelligent Management problem determination and problem determination tools Exercise: Configuring health management policies Course summary