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5892 Systems courses in Liverpool delivered On Demand

Clinical Coding Course

4.3(43)

By John Academy

Overview Dive deep into the world of clinical coding and secure the expertise to perform excellent coding service in the clinical setting with our Clinical Coding Course . This course will help aspiring clinical coders secure the core skills and knowledge of clinical coding. It is also perfect for professionals who want to polish their existing skills. Through this comprehensive training, you will be able to establish a solid foundation in medical coding. The course will educate you on the General Coding Standards Of ICD-10. In addition, you will get a clear understanding of the OPCS-4. The course will also include lessons on maintaining confidentiality, legal aspects and the ethics of working in a clinical environment. After the completion of the course you will receive a CPD-accredited certificate of achievement. This certificate will elevate your employability in the medical sector. So, join today and start working on your clinical coding skills. Course Preview Learning Outcomes Learn the basic principles of clinical coding Enhance your knowledge of General Coding Standards Of ICD-10 Get introduced to the essentials of OPCS-4 Deepen your knowledge and skills about different types of coding Gain in-depth knowledge about the legal and ethical aspects of working in a clinical setting Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Clinical Coding Analytical Skills Who Should Take This Clinical Coding Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Clinical Coding Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Clinical Coding Course Certification After completing and passing the Clinical Coding Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Clinical Coding Course will equip you with effective skills and abilities and help you explore career paths such as  Clinical Coder Clinical Coding Consultant Medical Records Officer Clinical Coding Auditor Module 01: Introduction To Clinical Coding Introduction to Clinical Coding 00:42:00 Module 02: Introduction To Clinical Records Its Confidentiality Introduction to Clinical Records and Its Confidentiality 00:49:00 Module 03: Clinical Terminology And Jargons Clinical Terminology and Jargons 00:42:00 Module 04: Introduction To ICD-10 Coding Introduction to ICD-10 Coding 00:32:00 Module 05: General Coding Standards Of ICD-10 General Coding Standards of ICD-10 00:42:00 Module 06: ICD-10 5th Edition Codes (Chapter 1 To 4) ICD-10 5th Edition Codes (Chapter 1 to 4) 00:44:00 Module 07: ICD-10 5th Edition Codes (Chapter 5 To 10) ICD-10 5th Edition Codes (Chapter 5 to 10) 01:00:00 Module 08: ICD-10 5th Edition Codes (Chapter 11 To 15) ICD-10 5th Edition Codes (Chapter 11 to 15) 00:58:00 Module 09: ICD-10 5th Edition Codes (Chapter 16 To 22) ICD-10 5th Edition Codes (Chapter 16 to 22) 01:02:00 Module 10: Introduction To OPCS-4 Introduction to OPCS-4 00:46:00 Module 11: Introduction To SNOMED CT Introduction to SNOMED CT 00:39:00 Module 12: Other Types Of Clinical Coding Other types of Clinical Coding 00:32:00 Module 13: Legal And Ethical Aspects Of Working In A Clinical Environment Legal and Ethical Aspects of Working in a Clinical Environment 00:33:00 Assignment Assignment - Clinical Coding - Online Course 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Clinical Coding Course
Delivered Online On Demand9 hours 41 minutes
£11.99

How to Get the Perfect Job ?

4.3(43)

By John Academy

Are you still looking for your dream job? Or do you still search for a job that will serve as your stepping stone towards your dream job? Or are you currently someone who just wants to get your dream job? If one of these descriptions fit you, then this course will be perfect for you. Description: In this course, you will be learning how to choose the perfect job and assess if this is what you want for yourself. Through this course, you will know how you should conduct yourself during an interview to ensure that you will be getting the job you are eyeing on. This course will also be able to help you evaluate yourself if you are already qualified for the job and to guarantee that you will be getting it. Who is the course for? Professionals who help people get their dream jobs and attain their dreams People who have an interest in getting their dream jobs. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: How to Get the Perfect Job is a useful qualification to possess, and would be beneficial for the following careers: Career Advisers Counsellors Human Resource Specialists Life Coaches. Module-01 How to Prepare for the Interview 01:00:00 Choosing the Perfect Job 01:00:00 Conducting Your Job Search 01:00:00 How to Conduct Yourself in a Job Interview 00:15:00 How to Dress for an Interview 00:30:00 Module-02 The Importance of Improving Your Skills 01:00:00 Finding Training Resources for Your Perfect Job 00:15:00 Defining the 'Perfect Job' 01:00:00 Evaluating Your Qualifications for the Job 01:00:00 Five Ways to Guarantee Landing the Perfect Job 00:15:00 Module-03 How Effective are Specialty Employment Agencies and Job Banks? 00:15:00 Getting the Perfect Job and Keeping It 01:00:00 Focus on the Interviewer and Interview 00:15:00 How to Kill Your Chances for Being Hired 01:00:00 How to Know if You're Making the Right Choice 00:15:00 Module-04 Interview Tips to Help You Land a Perfect Job 01:00:00 Is Getting the Perfect Job Worth the Extra Effort? 00:15:00 Preparing for the Perfect Job 00:15:00 Project Your Own Image 01:00:00 How to Define Your Perfect Job 00:15:00 Module-05 Is the Perfect Job Fact or Fantasy? 00:15:00 The Best Job Resources 01:00:00 The Importance of Maintaining Professionalism 01:00:00 Things to Consider when Identifying the Perfect Job 01:00:00 Where to Find the Perfect Job 01:00:00 Mock Exam Mock Exam- How to Get the Perfect Job ? 00:20:00 Final Exam Final Exam- How to Get the Perfect Job ? 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

How to Get the Perfect Job ?
Delivered Online On Demand17 hours 40 minutes
£11.99

Hot Stones Massage Therapy

4.3(43)

By John Academy

Course Overview Learn all the essential skills to become an expert in Massage Therapy. From this comprehensive Hot Stones Massage Therapy course, you will be able to understand the principles of Massage Therapy. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process.   This Hot Stones Massage Therapy is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry.   Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Hot Stones Massage Therapy course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Hot Stones Massage Therapy course, learn the vital abilities and knowledge you require to succeed in your life.     Introduction Getting Started 00:01:00 Getting Started on the Right Path! A few Things Regarding Equipment 00:03:00 Massage Tables - The 4 Most Important Factors 00:06:00 The Set Up 00:05:00 It's all in the Timing! 00:04:00 Do No Harm 00:01:00 The Perfect Person for Feedback 00:01:00 Practice Makes Perfect! 00:02:00 Contraindications of Massage, intake forms and more 00:01:00 A Fun Look At Our Anatomy And Physiology The Massage Strokes Soft Hands 00:01:00 General stroke 00:03:00 Scissors Stroke 00:01:00 Kneading 00:02:00 Forearms 00:02:00 Full Body Hot Stones Massage Now we will start pulling it together with what you have learned so far 00:02:00 Starting the Massage 00:02:00 Back of Legs 00:08:00 Back 00:15:00 Face/Head 00:07:00 Arms 00:03:00 Arms other Side 00:03:00 Legs 00:05:00 Hot Stone Sequence Part 1 00:25:00 Hot Stone Sequence Part 2 00:14:00 Hot Stone Sequence Part 3 00:10:00 A Little Bonus! Chair Massage(Body Mechanics) 00:07:00 Starting Your Own Business-what to consider Questions from my students and massage tips Essential Oils Shelf Life, Storage and how to tell if they have oxidized 00:04:00 Congratulations! 00:01:00 Extra Units 0Hot stones promomp4 00:01:00 5heatpacks (1)mp4 00:03:00 8stretchingmp4 00:04:00 13finalpointsmp4mp4 00:02:00 18Thumb Presses (1)mp4 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Hot Stones Massage Therapy
Delivered Online On Demand2 hours 32 minutes
£11.99

Administrative Assistant Course - Online

4.3(43)

By John Academy

Description: Administrative Assistant is someone who provides assistant or support to managers or any higher position people. They usually assist in daily office work such as managing the business general administrative activities. In this course, you will be able to use all the tools of the administration effectively. Since you need to have almost, if not the same set of skills and knowledge of the person you are assisting. If you are planning to become one, you need to know the basics of office and business administration. Luckily, this course will provide both with a bonus lesson on how to become a successful administrative assistant. Who is the course for? The current administrative assistant who want to improve their administrative skills. People who have an interest in becoming an administrative assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Administrative Assistant Course - Online is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistant Assistant Manager Business Assistant Executive Assistant Personal Assistant. Office Administration Basics Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming a successful Administrative Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Administrative Assistant Course - Online
Delivered Online On Demand27 hours
£11.99

Level 2 Certificate in Blogging

4.3(43)

By John Academy

Description: This course will provide you with all the tools and the knowledge you require to write a lively, interesting and an engaging blog. You will be taught on how to set a WordPress blog, Setting up a blog, the common errors made by the bloggers, finding your market target, Blog styles and tones etc.  This course will also help you to find your market audience which will make it easier for you to write as you would know who is your target audience is and how effectively you can attract their attention? Who is the course for? Aspiring blogger. Bloggers who intend to make blog writing as a professional career. Anyone who are interested in learning about Blogging. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Professional Bloggers Blogging for Brand Social Media Director A Coach or Consultant. Blogging Set Up a WordPress Blog 01:00:00 Set Up a Blogger Blog 00:30:00 Naming Your Blog 00:30:00 When To Blog or Not to Blog 00:30:00 Top Common Mistakes of Bloggers 00:30:00 Linking Your Blog to SMM Accounts 00:30:00 Blog Set-Up - Plug-Ins 00:30:00 Blogging for Beginners - Comments 00:30:00 Monetizing Your Blog 01:00:00 Blogging for a Target Market 00:30:00 Blogging - Choosing a Theme 01:00:00 Blogging - Length of Posts 00:30:00 Blogging - How Often Should I Post? 00:30:00 Multi-Purpose Blog Content 00:30:00 Blog Style and Tone 00:30:00 Blogging Non-Original Content 01:00:00 Blogging Absences 00:30:00 Using Videos on Your Blog 01:00:00 The Uses of Images on Your Blog 01:00:00 Addressing Competitors on Your Blog 00:30:00 A Flaming on Your Blog 02:00:00 Keep SPAM Off Your Blog 00:30:00 Guest Bloggers on Your Blog 01:00:00 Affiliate Programs and Blogs 00:30:00 Benefits of Blogging How Can You Benefit from Blogging? 01:00:00 What on Earth is Blogging? 01:00:00 Ways to Optimize Your Blog for Maximum Traffic 01:00:00 Putting Your Posts to Work 01:00:00 Selling Blog Branded Merchandise 01:00:00 Cash in on eBook Mania 01:00:00 The Power of Ad Space 01:00:00 Look For Sponsorship 00:30:00 Don't be Afraid to Ask and Conclusion 00:30:00 Mock Exam Mock Exam- Level 2 Certificate in Blogging 00:20:00 Final Exam Final Exam- Level 2 Certificate in Blogging 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 2 Certificate in Blogging
Delivered Online On Demand25 hours
£11.99

Pastry Chef Training

4.3(43)

By John Academy

Overview Everyone feels happier when they pursue your passions. So if you're passionate about baking, a pastry chef career is an excellent choice.  Baking is creative! And this course will teach you how to use your creativity and kitchen talents to make delicious cakes, cookies, cupcakes and more. Moreover, you'll know what ingredients to include in your baking and have the skills to challenge yourself with unusual ingredients. The course will also show you how to establish a profitable cake business through easy steps.  Baking can also be a relaxing activity in addition to enjoying delicious cakes and cookies. It's because whipping up treats in the kitchen can bring you joy and help you handle stress. Let Pastry Chef Training guide your career towards success. Learning Outcomes Learn to make delicious cakes, cupcakes, cookies, sauces and many more Know the cake baking equipment to achieve the best results Gain the skills to work with unusual ingredients Learn to make fresh food with no preservatives Find great cake business ideas Understand what equipments are needed to start a bakery Learn to boost bakery sales Who is the Course for? This Pastry Chef Training course is suitable for anyone interested in making cakes, cupcakes, cookies and many other bakery items. The training will provide valuable insights into starting a profitable bakery. Existing bakery owners can also take this course to increase their bakery sales.  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy, and ICT are required to attend this course. Assessment  At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why Choose Us? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Career Path Pastry Chef Training Course provides useful skills to possess, and would be beneficial for the following professionals: Baker Pastry chef Bakery chef Cake decorator   Pastry Chef Introduction to Baking 00:45:00 The Ingredients 01:00:00 Basic Doughs 01:00:00 Danish Pastries 00:50:00 Puff Pastry Breakfast Items 00:35:00 Cookies 00:50:00 Sauces 01:00:00 Baking Birthday Cakes 01:00:00 Wedding Cakes 01:00:00 Christmas Cakes 00:30:00 Cup Cake Baking Introduction 00:20:00 Cupcakes & Muffins 00:30:00 Baking 01:00:00 Icing & Working with Chocolate 01:00:00 Cake Decorating 01:30:00 Creating Stands and Displays 00:15:00 Cake Business Meeting Clients/Establishing Requirements for Jobs 00:30:00 Pricing, Ingredients & Budgeting 00:30:00 Supplies and Equipment Needed 00:30:00 Cake Transportation 00:15:00 Photographing your Cakes 01:30:00 Running Your Own Business 01:00:00 Marketing and Social Media 00:30:00 The Do's and Don'ts & What to Do When Things Don't Go to Plan 00:15:00 Accounting, VAT, Tax, Insurance and Record Keeping 01:00:00 Hiring Staff and Providing Sufficient Training 01:30:00 Mock Exam Mock Exam - Pastry Chef Training 00:30:00 Final Exam Final Exam - Pastry Chef Training 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Pastry Chef Training
Delivered Online On Demand21 hours 35 minutes
£11.99

Customer Service Bundle Course

4.3(43)

By John Academy

Description: Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for. Who is the course for? Business professionals who want to maintain their integrity through customer service People who are interested in learning more about communication and customer service Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Service Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Basics of Customer Service Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Service Bundle Course 00:30:00 Final Exam Final Exam- Customer Service Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service Bundle Course
Delivered Online On Demand20 hours 55 minutes
£11.99

Risk Management Course

4.3(43)

By John Academy

Description: Risk Management is to evaluate financial risks by identifying the process or system to minimize their negative impacts. This is essential for any businesses to develop and succeed. Knowing the risks and possible consequences will help you evaluate the safety of your business. It is also important to consider the health and safety at your workplace. Avoiding risks and its consequences will also help you avoid liabilities for your business. In this course you will learn the necessary skills, knowledge and information of Risk Management.  Who is the course for? Risks Assessment or any management-related professionals who want to know about risk assessment and management for their business or organization. People who have an interest in knowing how risk management works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Risk Management Course is a useful qualification to possess, and would be beneficial for the following careers: Project Manager Project Coordinator Risk Analyst Risk Assessment Manager Risk Management Assessor. Risk Assessment Module One - Getting Started 00:30:00 Module Two - Identifying Hazards and Risks 01:00:00 Module Three - Seeking Out Problems Before They Happen (I) 01:00:00 Module Four - Seeking Out Problems Before They Happen (II) 01:00:00 Module Five - Everyone's Responsibility 01:00:00 Module Six - Tracking and Updating Control Measures 01:00:00 Module Seven - Risk Management Techniques 01:00:00 Module Eight - General Office Safety and Reporting 01:00:00 Module Nine - Business Impact Analysis 01:00:00 Module Ten - Disaster Recovery Plan 01:00:00 Module Eleven - Summary of Risk Assessment 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Risk Assessment and Management in Care Diploma 00:00:00 Health and Safety at workplace Why Workplace Health & Safety are Important 01:00:00 It Takes Team Effort! 01:00:00 Some Rules are Compulsory 00:30:00 Rewarding Compliance 00:30:00 You Need a Backup Plan Always 01:00:00 Dealing with Issues and Concerns 00:30:00 How to Deal with Noncompliance 00:15:00 Remember What the Workplace is for 01:00:00 Make Your Workplace a Good Place 00:30:00 Conflict Resolution 00:30:00 Are Dress Codes Appropriate? 00:30:00 Minimizing Distractions 01:00:00 People Who Work After Hours 01:00:00 Your Fire Safety Plan 01:00:00 Being Organized 00:30:00 Plan for Emergencies 00:30:00 Promoting a Safe Environment 00:30:00 Do You Need Security Guards? 00:15:00 Mock Exam Mock Exam- Risk Management Course 00:30:00 Final Exam Final Exam- Risk Management Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Risk Management Course
Delivered Online On Demand24 hours
£11.99

Coaching for Coaches

4.3(43)

By John Academy

Are you currently a life coach? Then are you having ideas to start a coaching business but you have no knowledge how to start this business idea of yours? This course will be helpful in setting yourself up for a successful business. Description As somebody who needs to begin their own coaching business, you've likely to found no idea on how best to go about it. With the unlimited resources on the web, everything is accessible on the off chance that you have sufficient energy to do the examination and all the more critically perceive between what you should tune in to and what you ought to disregard. You have to be critical especially that starting a business is a big risk to take but if done right will be very helpful for your success. The procedure can feel overpowering and might be stressful. But this course is designed to help you start your business the easiest way possible. You'll likewise discover reward data containing the frequently ignored concepts that can spare significant time and cash when beginning your life coaching business Who is the course for? Coaches who want to learn about starting up a coaching business. People who have an interest in coaching and business. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Coaching for Coach is a useful qualification to possess, and will be very helpful to have especially for these careers: Businessmen Coaching Specialist Life Coaches Mentors And much more! Coaching Defining Coaching and Mentoring 00:15:00 Coaching Assessment Review 00:05:00 Interpersonal Communication Skills 00:15:00 Critical Coaching Skills 00:05:00 Setting Goals with SPIRIT 00:15:00 Learning Styles and Principles 00:15:00 The Benefits/Consequences Matrix 00:15:00 Skills in the Coaching 00:15:00 Giving Effective Feedback 00:15:00 Coaching for Coaches Transition From A Coach To An Entrepreneur 00:15:00 Ways To Raise Capital For Your Business 00:30:00 Design A Successful Business Model 00:30:00 Things You Need To Know About Setting Up A Company 00:15:00 Build A Remarkable Brand 00:30:00 Develop Effective Marketing Strategies 00:30:00 Advertising Is Important To Get Noticed 00:15:00 Expand Your Business 00:15:00 Joint Venture With Reputable Coach 00:15:00 Franchise Your Coaching Program 00:15:00 Becoming a Life Coach Understanding the Concepts 01:00:00 Life Coaching Areas 00:15:00 The Role of a Life Coach 00:30:00 Key Skills of a Life Coach 00:30:00 Do You Have What It Takes To Be A Coach? 00:30:00 Coaching Business 00:30:00 The Income Streams of a Life Coach 00:30:00 How to Build Your Business 00:15:00 Life Coaching FAQ 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Coaching for Coaches
Delivered Online On Demand9 hours 55 minutes
£11.99

A Crash Course in Internet Marketing

4.3(43)

By John Academy

Description: This course will teach you the fundamentals of Internet Marketing, the essentials of Affiliate Marketing, Selling products Online, Information Products, Making Money on Ebay, Web Hosting, Domain Name, corespondent services and How to Use Drop Shipping? etc. You will be taught on the importance of internet marketing and why it is considered as one of the effective and used marketing strategies today by learning the skills needed in this field.In today's modern technology, companies or associations require powerful, painful internet advertising procedures. In this course, you'll know adequately about match markets to internet techniques to beneficially develop your business. You'll be able to utilise online networking apparatuses and stages to the configuration, oversee, and upgrade social battles to advance development and position your image in the worldwide computerised commercial centre.  Who is the course for? Employees of the business industry and other businessmen who want to learn how to become profitable through Internet Marketing. People who have an interest in Internet Marketing and how to effectively communicate and try promotion to their potential clients. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Crash Course in Internet Marketing will be very beneficial and helpful, especially to the following careers: Businessman Digital Marketing Manager Marketing and Promotions Specialists Marketing Managers Product Creators Sales Managers Sales and Promotions Specialists Social Media Managers Top Executives And Much More! Internet Marketing Basics What is Internet Marketing? 00:15:00 Creating an Internet Marketing Plan 00:15:00 Extending Your Influence 00:15:00 E-mail Marketing 00:15:00 Search Engine Optimization (SEO) 01:00:00 Advertising Online 00:15:00 Internet Marketing Introduction 00:15:00 What Is Internet Marketing? 00:30:00 What Is Affiliate Marketing? 00:30:00 How Do People Make Money Online? 00:30:00 What Do People Sell Online? 00:30:00 What Are Information Products? 00:30:00 What Is The Best Way To Get Started? 01:00:00 Make Money on eBay 02:00:00 Taking Payments 00:15:00 What Is Drop Shipping? 00:30:00 What Is Web Hosting? 00:30:00 What Is A Domain Name? 00:30:00 What Is An Autoresponder Service? 01:00:00 What Is A Sales Letter? 00:30:00 What Is A Squeeze Page/Opt-­In Page? 01:00:00 How Do I Know What People Are Searching For? 00:30:00 What is SEO? 00:30:00 What Is Traffic? 00:30:00 What Are Some Traffic Methods? 01:00:00 What Is List Building? 02:00:00 What Is Blogging? 00:30:00 What Is Article Marketing? 01:00:00 What Is Copywriting? 00:30:00 What Is Social Media And How Can I Leverage On It? 00:30:00 What Is The Difference Between Advertising And Promotion? 00:30:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

A Crash Course in Internet Marketing
Delivered Online On Demand20 hours
£11.99