Duration 4 Days 24 CPD hours This course is intended for Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub. Collaboration Communications Systems Engineers have a fundamental understanding ofÿnetworking, telecommunications, audio/visual and meeting room technologies, identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365ÿAdministrators. In addition, they may work with owners of other workloads, including facilitiesÿmanagers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers. This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Prerequisites Microsoft 365 and Microsoft Teams Networking, telecommunications, and audio/visual basics Identity and access management basics 1 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 2 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 3 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 4 - Plan and optimize network performance for Teams media Understand Teams network requirements Design network for media optimization Design and implement QoS 5 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 6 - Configure and deploy Teams Phone with Direct Routing Design Direct Routing call flows Implement SIP trunking with Direct Routing Configure Emergency Calling for Direct Routing Extend Teams Direct Routing infrastructure Deploy and maintain a survivable branch appliance 7 - Extend Teams Phone with additional services Understand how Teams interacts with additional services Configure compliance recording in Teams Configure and integrate a certified contact center in Teams Design and deploy voice bots in Teams 8 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams Prepare 10 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 11 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 12 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 13 - Guided project - Prepare meeting room experiences Prepare 14 - Monitor and troubleshoot Teams collaboration communications systems Diagnose and troubleshoot phone number assignment Diagnose and troubleshoot Teams client issues Diagnose and troubleshoot call failure and call quality issues Report on and troubleshoot Teams calls with Call Quality Dashboard Diagnose and troubleshoot Direct Routing issues Troubleshoot and monitor Teams devices Troubleshoot Teams meetings and calling Troubleshoot Teams Rooms devices
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***A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up!*** Have you ever pondered the wonders of the electrical realm and its numerous applications? How much do you truly know about the intricate circuit that powers our modern lives? Introducing our exclusive bundle that dives deep into the vast ocean of electrical knowledge, with a special emphasis on PAT testing. Equip yourself with an in-depth understanding of how electronics, high-voltage circuits, and electric metres operate. With eight meticulously designed courses, this bundle promises to illuminate your path in the electrical domain. Embracing this knowledge can not only elevate your skills but can also set you apart in the competitive market. Empower yourself today! The Eight CPD Accredited courses that the bundle includes are: Course 1: Portable Appliance Testing (PAT) Course 2: Electronic & Electrical Devices Maintenance & Troubleshooting Course 3: Protection and Control of High Voltage Power Circuits Course 4: Electrical Machines for Electrical Engineering Course 5: Electric Power Metering for Single and Three Phase Systems Course 6: Digital Electric Circuits & Intelligent Electrical Devices Course 7: Fundamentals of Electricity and Circuits Course 8: Advanced Electrical Safety Learning Outcomes: Upon completion of the PAT Testing & Inspection Bundle, you will be able to: Grasp the principles and techniques of PAT testing. Understand the nuances of electrical device maintenance. Decode the intricacies of high-voltage circuit protection. Explore the mechanisms behind electrical machines. Get a comprehensive overview of electric power metering. Delve into the world of digital electric circuits. Establish a robust foundation in electricity and circuit fundamentals. Prioritise electrical safety with advanced strategies. Portable Appliance Testing (PAT): Delve into the art and science of PAT testing, mastering its techniques and principles. Electronic & Electrical Devices Maintenance & Troubleshooting: Learn the intricacies of maintaining and diagnosing faults in various electronic devices. Protection and Control of High Voltage Power Circuits: Explore the world of high voltage circuits and how to protect and control them effectively. Electrical Machines for Electrical Engineering: Acquaint yourself with the various machines pivotal to electrical engineering and their mechanisms. Electric Power Metering for Single and Three-Phase Systems: Dive deep into power metering systems, understanding single- and three-phase setups. Digital Electric Circuits & Intelligent Electrical Devices: Embark on a journey into the future of electric circuits and the intelligence within modern electrical devices. Fundamentals of Electricity and Circuits: Establish a solid foundation in understanding electricity and the basic tenets of circuits. Advanced Electrical Safety: Priorities safety with insights into advanced strategies and techniques. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the PAT Testing & Inspection Bundle is: Individuals keen on expanding their knowledge of electrical systems. Engineering students seeking to enhance their academic understanding. Professionals in the electrical domain wanting a refresher. Aspiring electricians keen on understanding the theoretical aspects. Tech enthusiasts with a penchant for electronics and circuits. Requirements Without any formal requirements, you can delightfully enrol in this PAT Testing & Inspection Bundle. Career path Our PAT Testing & Inspection Bundle will prepare you for a range of careers, including: Electrical Technician: £20K - £30K Maintenance Engineer: £25K - £40K Circuit Designer: £30K - £50K Power Systems Analyst: £35K - £55K Electrical Engineering Researcher: £40K - £60K Electronics Device Quality Controller: £35K - £50K Electrical Safety Officer: £30K - £45K Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99
About this Training Course This course will provide detailed learning to the various aspects of the design, analysis and operation of subsea control systems for a variety of field development options to allow effective management of subsea facilities either from offshore structures or from shore bases. This will include power and telemetry focussing on electrical, hydraulic and electro-hydraulic systems, shut down systems, and application of intelligent monitoring and 'smart' fields. Training Objectives By attending this course, participants will be able to: To provide detailed knowledge and understanding of the requirements for, and design of, subsea electrical, electro-hydraulic, hydraulic and programmable control systems. Knowledge of the components and uses of a wide variety of subsea control systems the requirements for and design implications, of umbilicals and control lines (power and telemetry) Knowledge of, and ability to model, power requirements subsea and detailed understanding of the requirements and objectives of pre-commissioning, both at the factory and in situ. Knowledge of the standards involved in design of equipment, control and application of manual and automatic shut-down valves, and emergency response systems Introduction to design of redundancy and the role of spare capacity and to be able to put this knowledge to effect to contribute to detailed field design. An understanding of obsolescence management in subsea control systems Target Audience This course is intended for Offshore and Onshore Subsea Production Control Systems; Engineers, Technicians, Supervisors, Operators; Graduates; Apprentices; transfers from other industries, and existing staff with a limited exposure to Production Control and a need to understand the more technical aspects of the system. Companies not directly involved in the day-to-day support of the industry, but occasionally involved in supplying and supporting operators; manufacturers and suppliers of Oil and Gas equipment and services may also find this a useful course to understand how their equipment and technical expertise is integrated into the Offshore system. Trainer For most of his working life, your expert course leader has been in a role that has enabled him to pass on skills and knowledge to others. A full-time role in Training and Development came about in 1996 with the offer to take up a full-time teaching post at Aberdeen College. In 1998, he was recruited by Kvaerner Oilfield Products, an Oil & Gas industry company, specialising in Subsea Control Systems, to develop and implement a Training & Competence program acceptable for its staff of over 600 and their client companies - a challenge he could not resist. In 2003, he broadened his horizons and became an independent Training & Development consultant. Building a reputation for delivering training and development to the Oil & Gas industry to the highest standards, he later joined Jee Ltd, a leading subsea engineering and training company based in Aberdeen. He was tasked with a wide portfolio of training, coaching & mentoring to achieve high levels of competence for the client's staff and customers. He is also a Science and Engineering Ambassador (Scotland), promoting the need for engineers and technicians for Scotland's industries, a frequent consultant to the European Economic & Social Committee for standardising Vocational Skills training and competence throughout the EU. He holds memberships in the Society of Operations Engineers, Chartered Institute of Personnel & Development and Society of Underwater Technologies. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Duration 3 Days 18 CPD hours This course is intended for This course is designed for the following roles: System administrators Technical solutions architects Systems integrators Channel partners Value-added resellers Customer sales engineers DevOps engineers Sales engineers Systems engineers Technical solutions architects Overview This course will help you: Use SaaS or on-prem version of Cisco Intersight to enable IT organizations to analyze, simplify, and automate their environments in more advanced ways than the prior generations of tools Gain hands-on experience using Cisco Intersight Understand the X-Series, B-Series, and C-Series product line similarities and differences Describe Cisco Intersight and how it can be used to manage UCS and Cisco Hyperflex Understand the process for upgrading firmware with Cisco Intersight Administering server profiles, pools, and policies with Cisco Intersight Describe how to get started with Cisco Intersight programmability Cisco Intersight Overview (DCISO) v1.0 is a 3-day instructor led course that builds your experience with the administration of Cisco Unified Computing System (UCS) X-Series servers, including using Cisco Intersight for UCS management. This course covers architecture, configuration, and operation of Cisco Intersight©, and is designed to serve the needs of engineers seeking to understand the capabilities of Cisco Intersight for managing data centers from a single management platform. Course Outline Describing Cisco UCS Management in Cisco Intersight Describing the Cisco UCS Platform Describing Cisco Intersight Workloads Describing Automation Options Using Cisco Intersight
SS7 training course description An Introduction to Signalling System No 7. Covering the terminology, technology and topology of the Core Signalling System. What will you learn Describe the evolution of SS7. Identify the component parts of SS7. Describe the basic method of operation of SS7. Describe a basic call set-up and clear within SS7. SS7 training course details Who will benefit: Network/Systems engineers Operators/Planners. Prerequisites: Telecommunications Introduction Duration 2 days SS7 training course contents Introduction Digital Signalling, CAS, CAS Applications, CCS, Layer 1, Layer 2 (HDLC), Layer 3, Evolution of SS7, Common SS7 functions. Physical Functionality SS7 Topology, Service Switching Point (SSP), Signalling Transfer Point (STP), Service Control Point (SCP), Database Types, CMSDB, NP, LIDB, HLR, VLR, Signalling Modes, Link Types, Further Redundancy, Linksets, Signalling Routes. Addressing Addressing in SS7, E.164, ANSI PCs, ITU-T (CCITT) PCs, Connecting Networks (ISPs/NSPs). Message Transfer Part SS7 Protocol Stack, MTP Level 1, MTP Level 2, Signalling Units, Flow Control, Fill In Signalling Unit (FISU), Link Status Signalling Unit (LSSU), Message Signalling Unit (MSU), MTP Level 3. Application and User Parts Signalling Connection Control Part (SCCP), Transaction Capabilities Application Part (TCAP), Telephone User Part, BTUP, ISDN User Part (ISUP), ISUP - Supplementary Services, ISUP - Call, Call Set-up over SS7. The Intelligent Network Function of IN, Evolution of IN, Conceptual Model, Target Services and Service Features, Independent Building Blocks.
Systems to Improve Personal Energy and Well-Being has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the course today, and learn from the very best the industry has to offer! This best selling Systems to Improve Personal Energy and Well-Being has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Systems to Improve Personal Energy and Well-Being is CPD-accredited, so you can be confident you're completing a quality training course which will boost your CV and enhance your career potential. This course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Systems to Improve Personal Energy and Well-Being, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Systems to Improve Personal Energy and Well-Being will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Systems to Improve Personal Energy and Well-Being to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.
QSIG training course description A concise overview of QSIG, covering the development, current use and future of this private network signalling protocol. What will you learn Describe the use of QSIG. Describe the evolution of QSIG. Describe functionality of the QSIGProtocol Stack. Describe functionality and use of the main Supplementary Services and Additional Network Functions within QSIG. QSIG training course details Who will benefit: Network/Systems Engineers Operators/Planners or anyone working within the QSIG Arena. Prerequisites: Telecommunications Introduction Duration 1 day QSIG training course contents Introduction What is QSIG? User benefits, flexible interconnection, public ISDN synergy, feature transparency-end to end intelligence, innovation specialist features - heterogeneous environment. Evolution of QSIG Evolution of QSIG, ISDN PBX Networking, Specification forum (IPNS), QSIG standardisation. The ITU-T reference model extended for corporate networks. QSIG Protocol Q Protocol stack, QSIG basic call layer 3 - SubLayer 1, QSIG Generic Functional layer 3 Sub-Layer 2 (GF), QSIG protocols for supplementary services & ANF's- Layer 3, Sub-Layer 3, Layer 3 Message Overview. Supplementary Services and ANFs QSIG supplementary services standardisation methodology. QSIG Services and additional network features: Advice of charge, Call Completion, (CCBS, CCNR), Call Forwarding and diversion (CFB, CFNR, CFU, CD), Services (CINT, CI, CO, CT, CW, DDI) Services cont. (DND, DNDO), Identification Services - (CLIP, COLP, CLIR, CNIP, CONP, CNIR), Other QSIG services and additional network features (Mobile, Multi Subscriber Number (MSN), Operator Services, Recall (RE), Sub-Addressing (SUB)), User to user signalling, compliance with services. Conclusion - QSIG1 FAQ's, European Computer Manufacturers Association. The Future.
Duration 3 Days 18 CPD hours This course is intended for The target audience for the SRE Practitioner course are professionals including: Anyone focused on large-scale service scalability and reliability Anyone interested in modern IT leadership and organizational change approaches Business Managers Business Stakeholders Change Agents Consultants DevOps Practitioners IT Directors IT Managers IT Team Leaders Product Owners Scrum Masters Software Engineers Site Reliability Engineers System Integrators Tool Providers Overview After completing this course, students will have learned: Practical view of how to successfully implement a flourishing SRE culture in your organization. The underlying principles of SRE and an understanding of what it is not in terms of anti-patterns, and how you become aware of them to avoid them. The organizational impact of introducing SRE. Acing the art of SLIs and SLOs in a distributed ecosystem and extending the usage of Error Budgets beyond the normal to innovate and avoid risks. Building security and resilience by design in a distributed, zero-trust environment. How do you implement full stack observability, distributed tracing and bring about an Observability-driven development culture? Curating data using AI to move from reactive to proactive and predictive incident management. Also, how you use DataOps to build clean data lineage. Why is Platform Engineering so important in building consistency and predictability of SRE culture? Implementing practical Chaos Engineering. Major incident response responsibilities for a SRE based on incident command framework, and examples of anatomy of unmanaged incidents. Perspective of why SRE can be considered as the purest implementation of DevOps SRE Execution model Understanding the SRE role and understanding why reliability is everyone's problem. SRE success story learnings This course introduces a range of practices for advancing service reliability engineering through a mixture of automation, organizational ways of working and business alignment. Tailored for those focused on large-scale service scalability and reliability. SRE Anti-patterns Rebranding Ops or DevOps or Dev as SRE Users notice an issue before you do Measuring until my Edge False positives are worse than no alerts Configuration management trap for snowflakes The Dogpile: Mob incident response Point fixing Production Readiness Gatekeeper Fail-Safe really? SLO is a Proxy for Customer Happiness Define SLIs that meaningfully measure the reliability of a service from a user?s perspective Defining System boundaries in a distributed ecosystem for defining correct SLIs Use error budgets to help your team have better discussions and make better data-driven decisions Overall, Reliability is only as good as the weakest link on your service graph Error thresholds when 3rd party services are used Building Secure and Reliable Systems SRE and their role in Building Secure and Reliable systems Design for Changing Architecture Fault tolerant Design Design for Security Design for Resiliency Design for Scalability Design for Performance Design for Reliability Ensuring Data Security and Privacy Full-Stack Observability Modern Apps are Complex & Unpredictable Slow is the new down Pillars of Observability Implementing Synthetic and End user monitoring Observability driven development Distributed Tracing What happens to Monitoring? Instrumenting using Libraries an Agents Platform Engineering and AIOPs Taking a Platform Centric View solves Organizational scalability challenges such as fragmentation, inconsistency and unpredictability. How do you use AIOps to improve Resiliency How can DataOps help you in the journey A simple recipe to implement AIOps Indicative measurement of AIOps SRE & Incident Response Management SRE Key Responsibilities towards incident response DevOps & SRE and ITIL OODA and SRE Incident Response Closed Loop Remediation and the Advantages Swarming ? Food for Thought AI/ML for better incident management Chaos Engineering Navigating Complexity Chaos Engineering Defined Quick Facts about Chaos Engineering Chaos Monkey Origin Story Who is adopting Chaos Engineering Myths of Chaos Chaos Engineering Experiments GameDay Exercises Security Chaos Engineering Chaos Engineering Resources SRE is the Purest form of DevOps Key Principles of SRE SREs help increase Reliability across the product spectrum Metrics for Success Selection of Target areas SRE Execution Model Culture and Behavioral Skills are key SRE Case study Post-class assignments/exercises Non-abstract Large Scale Design (after Day 1) Engineering Instrumentation- Instrumenting Gremlin (after Day 2)
Duration 5 Days 30 CPD hours This course is intended for Network security engineers Network security architects ISE administrators Senior Security Operations Center (SOC) personnel responsible for Incidence Response Cisco integrators and partners Overview After taking this course, you should be able to: Describe the Cisco Identity Services Engine (ISE) Explain Cisco ISE deployment Describe Cisco ISE policy enforcement components Describe Cisco ISE policy configuration Troubleshoot Cisco ISE policy and third-party Network Access Device (NAD) support Configure guest access Configure hotspots and guest portals Describe the Cisco ISE profiler services Describe profiling best practices and reporting Configure a Cisco ISE BYOD solution Configure endpoint compliance Configure client posture services Configure Cisco ISE device administration Describe Cisco ISE TrustSec configurations The Implementing and Configuring Cisco Identity Services Engine (SISE) v4.0 course teaches you to deploy and use Cisco© Identity Services Engine (ISE) v3.x, an identity and access control policy platform that simplifies the delivery of consistent, highly secure access control across wired, wireless, and VPN connections. This hands-on course provides you with the knowledge and skills to implement and apply Cisco ISE capabilities to support use cases for Zero Trust security posture. These use cases include tasks such as policy enforcement, profiling services, web authentication and guest access services, BYOD, endpoint compliance services, and Terminal Access Controller Access Control Server (TACACS+) device administration. Through hands-on practice via lab exercises, you will learn how to use Cisco ISE to gain visibility into what is happening in your network, streamline security policy management, and contribute to operational efficiency. This course helps you prepare to take the Implementing and Configuring Cisco Identity Services Engine (300-715 SISE) exam, which leads to CCNP© Security and the Cisco Certified Specialist - Security Identity Management Implementation certifications. This course also earns you 40 Continuing Education (CE) credits toward recertification Course Outline Introducing Cisco ISE Architecture Introducing Cisco ISE Deployment Introducing Cisco ISE Policy Enforcement Components Introducing Cisco ISE Policy Configuration Troubleshooting Cisco ISE Policy and Third-Party NAD Support Introducing Web Authentication and Guest Services Configuring Hotspots and Guest Portals Introducing the Cisco ISE Profiler Introducing Profiling Best Practices and Reporting Configuring Cisco ISE BYOD Introducing Cisco ISE Endpoint Compliance Services Configuring Client Posture Services and Compliance Working With Network Access Devices Exploring Cisco TrustSec Additional course details: Nexus Humans Cisco Implementing and Configuring Cisco Identity Services Engine v4.0 (SISE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing and Configuring Cisco Identity Services Engine v4.0 (SISE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.