A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
Selling Skills for Professionals: Part 1 Prospecting Course Description Copyright Ross Maynard 2021 Course Description Welcome to Selling Skills for Professionals: Part 1 Prospecting. If you are an accountant, a lawyer, a consulting engineer, a surveyor, an actuary, a management consultant, an events organiser, an HR professional or any other form of professional businessperson, and you need to identify and develop new clients, then this course is for you This is part 1 of a two-part course on selling skills for professionals. In Part 1 I cover prospecting, that is identifying potential future clients and making the initial approach. In Part 2 of Selling Skills for Professionals I cover the sales process once you have a make contact with a potential client. Selling Skills for Professionals covers high involvement purchases where the commitment is a significant one for the purchaser. This covers relatively expensive business investments, but also purchase agreements which the purchaser feels will have a significant impact on their business – for example engaging an accountant or a lawyer, or a management consultant, and so on. With a high involvement purchase, the client typically will consider a range of alternatives; will review a variety of information sources; and will evaluate product and service attributes in detail. This means that there is a relatively high barrier to surmount to get the potential client’s attention. A solid approach to prospecting and a well-structured sales process can increase that conversion rate and enhance your success in securing clients who will remain with you for the long term. That is the purpose of this course. I hope you enjoy the course. Key Learning Points On completion of the course, delegates will be able to: Describe the scope and purpose of sales prospecting for professional services Understand the five rules of selling professional services Develop a branding statement for themselves and their organisation Define the criteria for the clients they wish to target Appreciate the importance of client pain points and how to identify them Prepare materials for prospecting Create a cold calling script for prospecting Write a cold email or LinkedIn message to prospects including a strong subject line Understand the sorts of questions they can use to stimulate client engagement in a discussion Move prospects onto the next stage of the selling process Curriculum Module 1: First Principles in Selling Professional Services Lesson 1: The Five Rules of Selling Professional Services Lesson 2: The Five Rules of Selling Professional Services Lesson 3: Branding Module 2: Getting Ready to Prospect Lesson 4: Identifying Prospects Lesson 5: Client Pain Points and the Purpose of Prospecting Lesson 6: Preparing to Prospect Module 3: Making the Approach Lesson 7: Seven Seconds to make an Impact Lesson 8: Crafting the Message: Cold Calling Lesson 9: Crafting the Message: Cold Email Lesson 10: Sample Scripts for Cold Email Lesson 11: Trigger Questions Lesson 12: Getting Ready to Sell: The Next Stage Lesson 13: Key Learning Points in Prospecting Pre-Course Requirements There are no pre-course requirements Additional Resources None Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel
Helpful Ideas for Your Journey to True Diversity & Inclusion Globally, organizations are committing to Diversity and Inclusion (D&I) at higher rates than ever, with 87% of respondents indicating that D&I is a stated value or priority for their organization. However, for many organisations, the commitment does not extend past a statement in their annual report and allowing diversity groups the time and space to meet. Many business leaders surveyed still acknowledge that being a member of a Minority group is a barrier to employee progression. While there is solid research year on year to show that greater diversity and inclusion leads to improved business performance, many companies are still catching up. In this session, we will acknowledge the difference between Diversity and Inclusion at work and explore what leading companies are doing to enhance both. We will also acknowledge the continuing role of unconscious bias and explore strategies for minimising its impact. What good D&I looks like What one thing makes the most difference in getting a D&I strategy embedded in the culture 5 additional examples of the most successful D&I strategies What you can do to improve your organisation's D&I environment no matter your role
Helpful Ideas for Your Journey to True Diversity & Inclusion Globally, organizations are committing to Diversity and Inclusion (D&I) at higher rates than ever, with 87% of respondents indicating that D&I is a stated value or priority for their organization. However, for many organisations, the commitment does not extend past a statement in their annual report and allowing diversity groups the time and space to meet. Many business leaders surveyed still acknowledge that being a member of a Minority group is a barrier to employee progression. While there is solid research year on year to show that greater diversity and inclusion leads to improved business performance, many companies are still catching up. In this session, we will acknowledge the difference between Diversity and Inclusion at work and explore what leading companies are doing to enhance both. We will also acknowledge the continuing role of unconscious bias and explore strategies for minimising its impact. What good D&I looks like What one thing makes the most difference in getting a D&I strategy embedded in the culture 5 additional examples of the most successful D&I strategies What you can do to improve your organisation's D&I environment no matter your role
Asbestos Awareness: Asbestos Awareness Asbestos Awareness Training is for people who have been exposed to asbestos, which is a harmful particle used in construction. Not only do people who work with hazardous substances like asbestos run the risk of developing serious health problems, but so do people who live nearby. The asbestos-containing product is no longer available on the market, but it remains in the older buildings. As a result, workers exposed to asbestos may develop serious lung and other severe diseases while working in asbestos-containing buildings. As a result, everyone must be aware of the dangers of asbestos. This Asbestos Awareness: Asbestos Awareness Training course will teach you all of the safety precautions you can take to keep yourself and others safe from asbestos. Our Asbestos Awareness Training course will help you enhance your expertise and add value to your CV with essential skills and an accredited qualification attesting to your knowledge of asbestos awareness: asbestos awareness. So, do not waste any more time; enrol this Asbestos Awareness: Asbestos Awareness Training now and start learning! Why choose this course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing thecourse. Special Offers of this Asbestos Awareness: Asbestos Awareness Course: This Asbestos Awareness: Asbestos Awareness Course includes a FREE PDF Certificate. Lifetime access to this Asbestos Awareness: Asbestos Awareness Course Instant access to this Asbestos Awareness: Asbestos Awareness Course 24/7 Support Available to this Asbestos Awareness: Asbestos Awareness Course Asbestos Awareness: Asbestos Awareness Learning Objectives After completing the Asbestos Awareness Training course, the learner will be able to- Understand the fundamentals of Asbestos. Identify Asbestos-containing materials. Know the UK Asbestos Regulations. Understand the health hazards of exposure to Asbestos. Explain Asbestos Risk Assessment. Describe Asbestos Register. Inspect any buildings for Asbestos. Gain the knowledge, guidance and training that are required for Asbestos. Know the disposal of Asbestos-containing waste. Asbestos Awareness: Asbestos Awareness This Asbestos Awareness Training course is designed for people who work in the construction industry or who work in older buildings. Examples would include such trades as: Asbestos Surveyor Painters and Decorators Construction workers Carpenters and Joiners. Asbestos Removal Operatives General maintenance workers Property owners Asbestos Assessor Building surveyors Requirements Asbestos Awareness: Asbestos Awareness To enrol in this Asbestos Awareness: Asbestos Awareness Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Asbestos Awareness: Asbestos Awareness Course. Be energetic and self-motivated to complete our Asbestos Awareness: Asbestos Awareness Course. Basic computer Skill is required to complete our Asbestos Awareness: Asbestos Awareness Course. If you want to enrol in our Asbestos Awareness: Asbestos Awareness Course, you must be at least 15 years old.
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Leadership & Management: Leadership & Management Our Level 5 Diploma in Leadership and Management for Residential Childcare course is designed to help managers and leaders gain the knowledge and skills they need to work in residential care with children in a management role. This course teaches you how to innovate and respond to a changing environment, as well as how to meet industry challenges and opportunities. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This Level 5 Diploma in Leadership and Management for Residential Childcare course is designed for Leadership and Management for Residential Childcare professionals who are aspiring to specialise in Leadership and Management for Residential Childcare. Enrol today and take the next step toward achieving your personal and professional goals. Main Course: Level 5 Diploma in Leadership and Management for Residential Childcare Free Courses included with Level 5 Diploma in Leadership and Management for Residential Childcare (England) Course Course 01: Level 5 Child Care Training Course 02: Level 2 Safeguarding Children Training Course Course 03: Level 3 Award in Childcare and Education Course 04: Level 7 Diploma in Leadership and Management [ Note: Free PDF certificate as soon as completing the Level 5 Diploma in Leadership and Management for Residential Childcare (England) course] Leadership & Management: Leadership & Management This Level 5 Diploma in Leadership and Management for Residential Childcare course consists of 20 modules. Course Curriculum Level 5 Diploma in Leadership and Management for Residential Childcare Course Module 1: Understand children and young people’s development in residential childcare Module 2: Understand support for children and young people who are vulnerable and disadvantaged Module 3: Lead and manage a team within a residential childcare setting Module 4: Lead practice to support the safeguarding and protection of children and young people in residential childcare Module 5: Lead practice for communication and information management in residential childcare settings Module 6: Manage risk in residential childcare Module 7: Lead and manage group living in residential childcare Module 8: Lead a service that can support children or young people who have experienced harm or abuse Module 9: Lead practice to achieve positive outcomes for children and young people in residential childcare Module 10: Implement a Positive Relationship Policy in residential childcare Module 11: Lead practice to support the well-being and resilience of children and young people in residential childcare Module 12: Lead practice in safe use of digital, internet and mobile technology with children and young people Module 13: Undertake professional development in residential childcare settings Module 14: Lead practice to promote the rights, diversity and equality of children and young people in residential childcare Module 15: Lead networks and multi-agency work to benefit children and young people in residential childcare Module 16: Understand the care system and its impact on children and young people Module 17: Lead practice to support young people leaving care Module 18: Understand the context of residential childcare for children and young people with complex disabilities or conditions Module 19: Principles for leading the transition of young people with complex disabilities or conditions to adult services Module 20: Support others to understand models of disability and their effects on working practice with children and young people Assessment Method of Level 5 Diploma in Leadership and Management for Residential Childcare After completing Level 5 Diploma in Leadership and Management for Residential Childcare Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 5 Diploma in Leadership and Management for Residential Childcare After completing the Level 5 Diploma in Leadership and Management for Residential Childcare (England) course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £15. Who is this course for? Leadership & Management: Leadership & Management This Level 5 Diploma in Leadership and Management for Residential Childcare course is ideal for anyone in leadership or management within childcare. Special Note: Our Level 5 Diploma in Leadership and Management for Residential Childcare (England) Course is Knowledge based not a regulated course. To get Qualified, you may choose the following options: Level 5 Diploma in Leadership and Management for Residential Childcare (England) (RQF) Level 3 Diploma for Residential Childcare (England) (RQF) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England) (RQF) Level 3 Diploma for Residential Childcare (England) (RQF) Level 5 (NVQ) Diploma in Leadership for Health and Social Care and Children's and Young People's Services (England) Level 3 Diploma for Residential Childcare (England) (RQF) ABBE Level 6 Diploma in Residential Surveying and Valuation Level 3 Diploma for Residential Childcare (England) (RQF) Requirements Leadership & Management: Leadership & Management To enrol in this Leadership & Management: Leadership & Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Leadership & Management: Leadership & Management Course. Be energetic and self-motivated to complete our Leadership & Management: Leadership & Management Course. Basic computer Skill is required to complete our Leadership & Management: Leadership & Management Course. If you want to enrol in our Leadership & Management: Leadership & Management Course you must be at least 15 years old. Career path Leadership & Management: Leadership & Management With the help of this Level 5 Diploma in Leadership and Management for Residential Childcare (England) course, you will be able to seek several promising career opportunities.
Whether you're a passionate pet lover or an aspiring entrepreneur, this course is your pathway. Enroll with us to succeed in the rewarding world of pet sitting and dog walking.
Asbestos Awareness Training Are you eager to inform people about the hazards of asbestos and the right handling techniques? The overall level of workplace security can be raised with the aid of our expert asbestos awareness training. The eight modules in this asbestos awareness training convey the knowledge, advice, and training needed for asbestos. How to identify asbestos, UK rules, and asbestos risks are all covered by asbestos awareness training. You will also learn how to register asbestos through asbestos awareness training. When asbestos awareness training is over, you'll be aware of how to dispose of waste that contains asbestos (ACW). So, do not waste any more time; enrol in this asbestos awareness training now and start learning! Learning Objectives Of Asbestos Awareness: Asbestos Awareness Training After completing this Asbestos Awareness: Asbestos Awareness training course, the learner will be able to- Understand the fundamentals of asbestos. Asbestos awareness training helps identify asbestos-containing materials. Asbestos awareness training describes the UK Asbestos Regulations. Enhance understanding of the health hazards of exposure to asbestos through this asbestos awareness training. Asbestos awareness training explains asbestos risk assessment. Asbestos awareness training Describe asbestos registers and inspect any buildings for asbestos. Gain the knowledge, guidance, and training that are required for asbestos. Asbestos Awareness Training describes the disposal of asbestos containing waste Main Course: Asbestos Awareness Training Free Courses are including with this Asbestos Awareness: Asbestos Awareness Training Course Along with The Asbestos Awareness Course, We Offer a free Health and Safety at Work Course Along with The Asbestos Awareness Course, We Offer a free COSHH Course Special Offers of this Asbestos Awareness: Asbestos Awareness Training Course This Asbestos Awareness: Asbestos Awareness Course includes a FREE PDF Certificate. Lifetime access to this Asbestos Awareness: Asbestos Awareness Course Instant access to this Asbestos Awareness: Asbestos Awareness Course Get FREE Tutor Support to this Asbestos Awareness: Asbestos Awareness Course Asbestos Awareness Training Course This eight-module course on asbestos awareness provides the information, guidance, and training required for asbestos. Asbestos awareness covers how to identify asbestos, UK regulations, and asbestos risks. Additionally, Asbestos Awareness will teach you how to register asbestos. Once asbestos awareness has passed, you will know how to properly dispose of asbestos-containing waste (ACW). Who is this course for? Asbestos Awareness: Asbestos Awareness Training This Asbestos Awareness: Asbestos Awareness Training course is designed for people who work in the construction industry or in older buildings. Requirements Asbestos Awareness: Asbestos Awareness Training To enrol in this Asbestos Awareness: Asbestos Awareness Course, students must fulfil the following requirements. To join in our Asbestos Awareness: Asbestos Awareness Course, you must have a strong command of the English language. To successfully complete our Asbestos Awareness: Asbestos Awareness Course, you must be vivacious and self driven. To complete our Asbestos Awareness: Asbestos Awareness Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Asbestos Awareness: Asbestos Awareness Training Course. Career path Asbestos Awareness: Asbestos Awareness Training After completing this Asbestos Awareness: Asbestos Awareness training, you can find various jobs, such as: Asbestos Surveyor: £24,000 - £30,000 per annum Asbestos Operative: £29,510 - £30,701 per annum Asbestos Analyst: £30,000 - £35,000 per annum
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