1532 Support Worker courses delivered On Demand

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** Welcome to our "Criminology & Profiling - QLS Endorsed Bundle"where mysteries unfold, patterns emerge, and the psychology of perpetrators comes to light. This bundle is your path to understanding a world where the keenest minds unravel the enigma of crime, offering you a front-row seat to the gripping tales hidden within the shadows. Criminology & Profiling - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Criminology & Profiling at QLS Level 5 Course 02: Diploma in Criminal Psychology and Intelligence at QLS Level 5 Course 03: Diploma in Psychology at QLS Level 4 Course 04: Award in Drug and Alcohol Awareness at QLS Level 2 Course 05: Diploma in Forex Trading at QLS Level 5 Course 06: Diploma in AML, KYC & CDD at QLS Level 4 Course 07: Certificate in CBT (Cognitive Behavioural Therapy) at QLS Level 3 Course 08: Certificate in Bereavement and Grief Counselling at QLS Level 3 Course 09: Diploma in Safeguarding Vulnerable Adults Training at QLS Level 4 Course 10: Diploma in Child Psychology at QLS Level 5 Learning Outcomes Analyse criminal behaviour patterns for effective profiling. Understand the psychological factors influencing criminal activities. Apply cognitive behavioural therapy techniques in practical settings. Demonstrate proficiency in safeguarding vulnerable adults. Evaluate the impact of drug and alcohol abuse on individuals. Navigate the complexities of AML, KYC & CDD processes. Master the principles and practices of forex trading. Provide compassionate bereavement and grief counselling. Comprehend the nuances of child psychology for holistic care. Acquire essential intelligence analysis skills for diverse applications Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Welcome to a realm where every clue tells a story and every detail reveals a hidden truth. In the dynamic landscape of Criminology & Profiling, the ability to decipher the language of crime is a skill set that sets the masters apart from the rest. Introducing our exclusive Criminology & Profiling - QLS Endorsed Bundle, crafted to immerse you in the captivating art and science of understanding criminal behaviour. Explore the intricate facets of criminal behaviour, intelligence, and psychology, unlocking a profound understanding of the human mind and its relation to crime. Dive into specialised topics, including drug and alcohol awareness, forex trading, AML, KYC & CDD, and cognitive behavioural therapy. Acquire a comprehensive skill set through diplomas and certificates, addressing the complexities of safeguarding vulnerable adults and child psychology. Dive into bereavement and grief counselling, broadening your expertise in diverse areas of human experience. This compelling bundle offers a unique blend of all, equipping you with a versatile toolkit for various professional pursuits. Whether you aspire to contribute to the welfare of vulnerable individuals or seek a deeper understanding of criminal behaviour for personal or professional growth, our courses provide a holistic approach to learning. Elevate your expertise and gain a competitive edge in fields ranging from counselling to intelligence analysis. Join us on this enriching journey towards a multifaceted understanding of the human psyche and its implications on society. Certificate Once you've successfully completed your course, you will immediately be sent a CPD-accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enter the fields of criminology and psychology. Professionals seeking to enhance their understanding of criminal behaviour. Counsellors and caregivers interested in expanding their skill set. Those involved in intelligence analysis or related fields. Individuals passionate about safeguarding vulnerable populations. Anyone intrigued by the intersections of psychology and crime. Students pursuing a career in drug and alcohol awareness. Forex enthusiasts looking to integrate psychology into trading strategies. Career path Intelligence Analyst Counsellor or Therapist Forensic Psychologist Drug and Alcohol Support Worker Safeguarding Officer Forex Trader Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

Over 1.5 million individuals are employed in the UK's health and social care sector, and that number is rising. By 2035, the number of individuals over 65 is expected to increase by 29%, necessitating the hiring of more personnel in the healthcare sector to meet the rising demand. Two of the most crucial components of health services, from early childhood to end-of-life and palliative care, are health and social care.This Health & Social Care in the UK is divided into several in depth module.You will gain a thorough awareness of contemporary health and social care practices as well as how they are applied in the larger social, policy, legal, and organisational environments, both domestically and abroad, through this course on health and social care. Additionally,you will also learn about the overall UK health care system and the fundamental aspect of providing quality health. A job in health and social care may be ideal for you if you have compassion for others and love to take care of them. This course in health and social care will help you get ready to start a lucrative career in the healthcare sector.So enrol in this course on Health & Social Care in the UK immediately and get ready for success! This Advanced Certificate in Health & Social Care in the UK at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Learning outcome: Upon successful completion of the course, you will, Understand the fundamental abilities and knowledge required to provide healthcare in a healthcare setting Understand the function of social care in delivering support to people, families, and communities. Know the legislation and regulation's effects on social care practice Be able to determine, evaluate, and address the needs of service users Be able to create tactics that advance social care's inclusiveness, diversity, and social justice Understand how well services and interventions work to address the needs of individuals and communities. Why Prefer This Course? Earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a Free Student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments. 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Introduction Module 02 Introduction to the UK Health System Module 03 Essential Principles, Policies and Legislations in Health & Social Care Work Module 04: Fundamental Aspects of Providing Quality Health Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? People who want to become health and social care professionals can consider Health & Social Care.To advance in the health and social care industry, anybody, particularly part-time students, can enrol in this course. Career path You can advance your career at by learning the skills and knowledge that will be necessary with the right support and direction at: Health care provider Social Care Manager The Health Care Assistant Family Support worker Support Worker Certificates Certificate Accredited by CPDQS Digital certificate - £10 Advanced Certificate in Health & Social Care in the UK at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Certificate in Health & Social Care in the UK at QLS Level 3 , you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the Health & Social Care in the UK course, you need to order to receive aCertificate Accredited by CPDQSthat is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

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Health and Social Care Training Course Online The bundle Health and Social Care Training Course is designed to help you build relationships with employers who provide Health and Welfare services throughout your studies. This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing wellbeing and social care management profession. With our help, take the first significant step toward reaching your full potential now. The purpose of the Health and Social Care Training Course qualification is to help students understand policy, management theory, and practice in health and social care. It allows students to engage with the challenges that professionals, service users, and policymakers face in their own country. It will provide knowledge that will help you work as an effective manager in the hospital/social care industry. Learning Outcomes After completing this course, you will be able to: Describe the fundamentals of health and social care management. Describe the concepts and principles of the NHS. Describe care and support planning. Know the importance of Person-centred Care. Develop effective communication and listening skills. Describe the concepts of Equality, Diversity and Rights concerning Health and Social Care. Maintain health and safety regulations. Know about safeguarding in Health and social care. Identify social risk and needs in health & social care. The Health and Social Care Training Course combines theoretical and practical knowledge in the field of health & social care. The qualification will develop and improve knowledge and skills in areas such as change leadership, effective performance, planning and accountability, development, and team leadership. Learners will be prepared for a lot of occupations in health care administration and/or management. Identify characteristics of good research design in health or social care, and then apply research techniques, collect, and analyse data to complete a health or social care research project. Courses are Included in This Health and Social Care Training Course Bundle Course Course 01: Health and Social Care Course 02: Adults Support Worker Course Course 03: Level 2 Youth Work Certificate Course Course 04: Social Worker: Social Work Diploma Course 05: Adults Support Worker Course [ Note: Free PDF certificate as soon as completing Health and Social Care Training Course] Health and Social Care Training Course Course Curriculum of Health and Social Care Training Course Module 01: A Quick Overview of Health and Social Care Module 02: Understanding Healthcare Module 03: Understanding Social Care Module 04: The UK Health System Module 05: Care and Support Planning Module 06: Person-Centred Care Module 07: Communication in Health and Social care Module 08: Developing Effective Communication Skills Module 09: Developing Listening Skills Module 10: Understanding the Promotion of Equality, Diversity and Rights in Health and Social Care Setting Module 11: Responsibilities for Health and Safety Module 12: Safeguarding in Social Care Module 13: Identifying Social Risk and Needs in Health Care Assessment Method of Health and Social Care Training Course After completing each module of Health and Social Care Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Health and Social Care Training Course After completing the MCQ/Assignment assessment for Health and Social Care Training Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Health and Social Care Training Course This Health and Social Care Training Course has been professionally designed for motivated learners who want to learn the latest industry-specific information on health and social care management. Requirements Health and Social Care Training Course There are no specific requirements for Health and Social Care Training Course because it does not require any advanced knowledge or skills. Career path Health and Social Care Training Course Health and Social Care Training Course will open doors and lead you to a wide range of sectors. Here are a few options: Occupational Therapist: £25,000 - £45,000 per year Psychologist: £20,000 - £55,000 per year Social Worker: £23,000 - £45000 per year Care Worker: £15,000 - £22,000 per year Certificates Certificate of completion Digital certificate - Included

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Mental Health Awareness bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Mental Health Awareness related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Mental Health Awareness bundle will help you build a solid foundation to become a proficient worker in the sector. This Mental Health Awareness Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Autism Awareness Course 2: Dyslexia Course 3: ADHD Awareness Course 4: Deaf Awareness Course 5: Play Therapy, Mental Health and Child Psychology Diploma Course 6: Residential Childcare & Cognitive Development Training Course 7: End of Life Care and Support Diploma Course 8: Diabetes Awareness Training Course 9: Anaphylaxis and Basic Life Support (CSTF) Course 10: Health & Social Care Course 11: Parental Mental Health & Child Protection Course 12: Genetics Course 13: Psychology and Child Intellectual Development Training Course 14: Safeguarding Children and Adolescents Course 15: Childcare, Nutrition and Development Course 16: Family Support Worker Course 17: Speech & Language Therapy Course 18: Learning Disability Nursing Training Course 19: Special Education Needs (SEN) Teaching Methodologies Course 20: Educational Psychology and Development Course 21: Audiology Course 22: British Sign Language (BSL) Course Course 23: Child Safeguarding Course 24: Child Attachment Diploma Course 25: Parenting Skills: Raising Healthy Kids 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Learning Outcome This tailor-made Mental Health Awareness bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Mental Health Awareness Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course for free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Mental Health Awareness bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Mental Health Awareness Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Safeguarding Awareness Training bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Safeguarding Awareness Training related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Safeguarding Awareness Training bundle will help you build a solid foundation to become a proficient worker in the sector. This Safeguarding Awareness Training Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Safeguarding Children and Adolescents Course 2: Residential Childcare & Cognitive Development Training Course 3: Social Work Diploma Course 4: Psychology and Child Intellectual Development Training Course 5: Play Therapy, Mental Health and Child Psychology Diploma Course 6: Autism Awareness Course 7: ADHD Awareness Course 8: Deaf Awareness Course 9: Special Education Needs (SEN) Teaching Methodologies Course 10: Educational Psychology and Development Course 11: Childcare, Nutrition and Development Course 12: Family Support Worker Course 13: Speech & Language Therapy Course 14: Learning Disability Nursing Training Course 15: Dyslexia Course 16: Audiology Course 17: British Sign Language (BSL) Course Course 18: Child Safeguarding Course 19: Child Attachment Diploma Course 20: Parenting Skills: Raising Healthy Kids Course 21: Internet Safety: Safeguarding Children Course 22: Child Playwork Course 23: Mental Health Care - MCA & DOLS Course 24: Positive Mental Health Course 25: Parental Mental Health & Child Protection 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Learning Outcome This tailor-made Safeguarding Awareness Training bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Safeguarding Awareness Training Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course for free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Safeguarding Awareness Training bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Safeguarding Awareness Training Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Flash Sale! 30 in 1 Premium Bundle | CPD Certified |+Gifts: 30 Free PDF Certificate | Learner Support

Immerse yourself in the life-changing world of therapy with our unrivalled 8-course bundle: "Therapy (Occupational, Play and Psychology) - Endorsed Training". This exclusive collection combines 3 Quality Licence Scheme (QLS) endorsed courses in Occupational Therapy, Play Therapy, and Child Psychology & Development, where you will receive a hardcopy certificate for each, reinforcing your commitment to professional growth. The bundle also includes 5 CPD QS accredited courses relevant to child wellbeing, including Diploma in Autism, Child Language Disorder (CLD), Counselling Children & Supporting Their Wellbeing, Child Neglect Awareness, and Child Protection. These courses promise a comprehensive understanding of child-oriented therapeutic practices, catering to the psychological and emotional wellbeing of young minds. Riding on the wave of theoretical knowledge, our bundle has been crafted to provide an enriching journey through diverse fields of therapy. Don't miss this golden opportunity to elevate your understanding and kickstart your career in therapy. Your professional journey in transforming lives starts here! Key Features of the Therapy (Occupational, Play and Psychology) - Endorsed Training Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Therapy (Occupational, Play and Psychology) - Endorsed Training bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Occupational Therapy Course QLS Course 02: Play Therapy QLS Course 03: Child Psychology & Development 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Diploma in Autism Course 02: Child Language Disorder (CLD) Course 03: Counselling Children & Supporting Their Wellbeing Course 04: Child Neglect Awareness Course 05: Child Protection In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Therapy (Occupational, Play and Psychology) - Endorsed Training courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a comprehensive understanding of Occupational, Play and Child Psychology Therapies. Learn about Autism and how to provide therapeutic support for individuals with autism. Understand the nature of Child Language Disorders and methods of support. Equip yourself with skills to counsel children and support their wellbeing effectively. Understand the signs of Child Neglect and ways to promote awareness. Learn the protocols of Child Protection and how to implement them. Apply your theoretical knowledge to assess, diagnose and develop care plans. This all-encompassing 8-course bundle "Therapy (Occupational, Play and Psychology) - Endorsed Training" offers a deep-dive into the realms of therapeutic interventions and child psychology. It presents you with an ideal opportunity to grasp a wide array of concepts within the therapeutic field, from Occupational Therapy to Child Neglect Awareness. Each course has been meticulously curated to impart comprehensive theoretical knowledge that will position you at the forefront of your professional journey. The bundle guarantees a strong foundation in understanding child behaviour and developmental challenges, thus facilitating the capacity to provide optimal care and support. With this essential training under your belt, you are equipped to make a real difference in countless lives, spreading positivity and creating a better future for our younger generations. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring therapists looking to specialise in occupational, play, or child psychology therapy. Professionals working in the education or social care sector seeking to broaden their knowledge. Parents or caregivers who wish to understand and support their children's development better. Individuals with a passion for child welfare and a desire to make a positive impact. Career path Occupational Therapist: £25,000 - £45,000 per annum. Play Therapist: £30,000 - £50,000 per annum. Child Psychologist: £30,000 - £80,000 per annum. Autism Support Worker: £17,000 - £25,000 per annum. Child Counsellor: £26,000 - £40,000 per annum. Child Protection Officer: £29,000 - £40,000 per annum. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included