Are you looking to enhance your Help Desk Technician skills? If yes, then you have come to the right place. Our comprehensive course on Help Desk Technician will assist you in producing the best possible outcome by mastering the Help Desk Technician skills. The Help Desk Technician course is for those who want to be successful. In the Help Desk Technician course, you will learn the essential knowledge needed to become well versed in Help Desk Technician. Our Help Desk Technician course starts with the basics of Help Desk Technician and gradually progresses towards advanced topics. Therefore, each lesson of this Help Desk Technician course is intuitive and easy to understand. Why would you choose the Help Desk Technician course from Compliance Central: Lifetime access to Help Desk Technician course materials Full tutor support is available from Monday to Friday with the Help Desk Technician course Learn Help Desk Technician skills at your own pace from the comfort of your home Gain a complete understanding of Help Desk Technician course Accessible, informative Help Desk Technician learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Help Desk Technician Study Help Desk Technician in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Help Desk Technician Course Help Desk Technician Curriculum Breakdown of the Help Desk Technician Course Course Outline: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Help Desk Technician course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Help Desk Technician. It is also great for professionals who are already working in Help Desk Technician and want to get promoted at work. Requirements To enrol in this Help Desk Technician course, all you need is a basic understanding of the English Language and an internet connection. Career path IT Support Specialist: £20,000 to £35,000 per year Service Desk Analyst: £22,000 to £38,000 per year Technical Support Engineer: £25,000 to £45,000 per year Customer Support Specialist: £20,000 to £35,000 per year Help Desk Supervisor: £28,000 to £45,000 per year Network Support Technician: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Are you looking to enhance your Legal Support Services Manager skills? If yes, then you have come to the right place. Our comprehensive course on Legal Support Services Manager will assist you in producing the best possible outcome by mastering the Legal Support Services Manager skills. The Legal Support Services Manager course is for those who want to be successful. In the Legal Support Services Manager course, you will learn the essential knowledge needed to become well versed in Legal Support Services Manager. Our Legal Support Services Manager course starts with the basics of Legal Support Services Manager and gradually progresses towards advanced topics. Therefore, each lesson of this Legal Support Services Manager course is intuitive and easy to understand. Why would you choose the Legal Support Services Manager course from Compliance Central: Lifetime access to Legal Support Services Manager course materials Full tutor support is available from Monday to Friday with the Legal Support Services Manager course Learn Legal Support Services Manager skills at your own pace from the comfort of your home Gain a complete understanding of Legal Support Services Manager course Accessible, informative Legal Support Services Manager learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Legal Support Services Manager Study Legal Support Services Manager in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Legal Support Services Manager Course Legal Support Services Manager Curriculum Breakdown of the Legal Support Services Manager Course Course Outline: Module 01: Introduction to Legal Secretary Module 02: English Law & Legal Systems Module 03: Law of Contract & Law of Tort Module 04: Wills, Probate, Estate Law Module 05: Property Law & Conveyancing Practice Module 06: Criminal Law Module 07: Understanding Criminal Psychology Module 08: Contract & Business Law Module 09: Family Law and Insurance Practice Module 10: Conflict and Conflict Resolution Module 11: Professional Writings and Documents Module 12: Document Proofreading and Editing Module 13: Meeting Management & Minute Taking Module 14: Data Management and Record-Keeping Module 15: Other Essential Skills for Secretarial Role Module 16: Human Rights CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Legal Support Services Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Legal Support Services Manager. It is also great for professionals who are already working in Legal Support Services Manager and want to get promoted at work. Requirements To enrol in this Legal Support Services Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path Legal Operations Manager: £40,000 to £80,000 per year Legal Project Manager: £35,000 to £65,000 per year Compliance Manager: £45,000 to £80,000 per year Contracts Manager: £35,000 to £60,000 per year Legal Technology Manager: £40,000 to £75,000 per year Legal Support Services Supervisor: £30,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Learn essential skills of performance management which will enhance the efficiency and effectiveness of smooth running of your organisation. If you want to achieve your business goals then learn the practical skills of performance management in this course! Description: Performance management is an ongoing, huge part of the business cycle. It's fundamental for HR to incorporate the right feedback rules and standards into their association's culture. Through this course, you'll focus learn on the most proficient method to efficiently and successfully manage employee performance. Explore different approaches to identify and prevent performance problems and causes, positive ways to convey criticism and directing and disciplining problem performance. If you are someone who wants to become an accomplished HR manager, then this course is very suitable for you.In this course, you will learn the necessary skills, knowledge and information about Performance Management for your business or organisation to succeed. Who is the course for? This course would be ideal for individuals who want to master the principles and practices of an effective performance review. Human resources professionals. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Performance Management Course is a useful qualification to possess, and would be beneficial for the following careers: Training/HR manager. Junior/Senior Manager. Supervisor. Technical Officer. Administrative Officer. Director. Diploma in Performance Management Module One - Getting Started 00:30:00 Module Two - The Basics (I) 01:00:00 Module Three - The Basics (II) 01:00:00 Module Four - Goal Setting 01:00:00 Module Five - Establishing Performance Goals 01:00:00 Module Six - 360 Degree Feedback 01:00:00 Module Seven - Competency Assessments 01:00:00 Module Eight - Kolb's Learning Cycle 01:00:00 Module Nine - Motivation 01:00:00 Module Ten - The Performance Journal 01:00:00 Module Eleven - Creating a Performance Plan 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Performance Management 00:20:00 Final Exam Final Exam- Diploma in Performance Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Our Diploma in Nannying and childcare is an exceedingly complete course, starting with taking in the basics of working with children and bit by bit assembling your abilities and information to a propelled level. This course will benefit you to empower yourself to accomplish maximum capacity in having the appropriate abilities and information required to give appropriate care to young children. Who is the course for? If you're a nursery nurse, nanny, nursery parent or looking at getting into the childcare industry - we have this training course for you. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Job for people with this qualification may include Nursery Nurse Nanny Educator in a child care center Educator in a kindergarten/pre-school Professional nanny Family day care worker Before and after school care assistant Playgroup supervisor Recreation Assistant. Nannying What is a Nanny? 00:30:00 Time Management for Nannies 00:15:00 A Day in the Life of Martha, the Nanny 00:30:00 Caregiver and Team Player 00:15:00 It Takes a Village to Raise a Child 00:15:00 The Nanny's Job Profile 00:15:00 Meet the Needs of the Child 01:00:00 Childcare Basics Childcare Basics 00:30:00 Available Centers 00:30:00 Training And Certification 00:30:00 Legal Requirements 01:00:00 Health And Safety Issues 00:30:00 Child Care Equipments 00:30:00 Insurance and Staffing 00:30:00 Marketing & Managemental Aspects 00:30:00 Childcare Child Care Guidelines 00:30:00 Outdoor Safety 00:15:00 Plants That Poison 00:15:00 Guidelines for Food Preparation and Handling 00:30:00 Changing Diapers 00:30:00 Symptoms of Illness 00:30:00 Wrapping Up 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Nannying and Childcare 00:20:00 Final Exam Final Exam- Diploma in Nannying and Childcare 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Overview Effective food and beverage management is one of the key factors behind establishing a successful food business. So, whether you want to start your food business or which to build a career in the food industry, you must learn about food and beverage management. The Food and Beverage Management Training course can be the perfect place to start learning. From the easy-to-follow modules of this course you will be able to identify the responsibilities of a food and beverage manager. Then the course will introduce you to the key operations of this department. Furthermore, you will get the chance to acquire the skills for setting menus and managing sales, customers and staff. By the end of the course, you will attain the ability to manage events successfully. Course Preview Learning Outcomes Familiarise yourself with operations related to food and beverage management Learn about the roles and responsibilities of a food and beverage manager Understand the basic principles of setting a menu Develop the ability to manage the sales, customers and staff Build the competence and confidence to handle events Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Food Safety Management Cost Control Customer Management Staff Management Who Should Take this Food and Beverage Management Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Food and Beverage Management Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Food and Beverage Management Training Certification After completing and passing the Food and Beverage Management Training course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Food and Beverage Management Training course will equip you with effective skills and abilities and help you explore career paths such as Chef Catering Manager Restaurant Manager Food and Beverage Supervisor Module 01: Introduction to Food and Beverage Service Introduction to Food and Beverage Service 00:20:00 Module 02: Operations in Food and Beverage Management Operations in Food and Beverage Management 00:30:00 Module 03: Menu Setting in Food and Beverage Service Menu Setting in Food and Beverage Service 00:30:00 Module 04: Sales, Customers and Staff Sales, Customers and Staff 00:25:00 Module 05: Event Management Event Management 00:20:00 Module 06: Responsibilities of a Manager Responsibilities of a Manager 00:25:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Getting Started The ILM Level 5 Certificate in Leadership and Management is designed for practising project managers, department heads, and middle managers, helping them to develop skills and experience, improve performance and prepare for senior management responsibilities. At the Certificate level, the mandatory unit focuses on understanding different leadership styles and adopting the most effective style to motivate staff and achieve organisational goals. Another unit covers using and evaluating action learning for leadership development, planning, and undertaking activities to develop the learner's leadership performance. The benefits of an ILM qualification are endless. The Level 5 management course focuses on the development of an individual's ability to lead, motivate and inspire a team, to provide strategic leadership as well as improve day-to-day operational management, benchmarking their managerial skills and raising their profile within the organisation-making ILM Level 5 one of the best management qualifications to have. The Institute of Leadership and Management (ILM) Level 5 Certificate will build upon and broaden senior managers' skills, giving them the practical techniques to excel as strong and effective leaders. The ILM Level 5 Certificate aims at those with considerable management experience and those looking to take their next career step to higher-ranking leadership positions within an organisation. Studying with ILM delivered by SBTL offers the learner real, practical and transferable skills that can immediately be implemented in the workplace. Key Benefits The Level 5 Certificate in Leadership and Management is designed for practising middle managers, helping them to develop their skills and experience, improve performance and prepare for senior management responsibilities. Benefits for individuals Understand yourself as a leader Use feedback and self-review to enhance your leadership skills Learn solid techniques for planning and implementing complex pieces of work Put these skills into practice in your workplace Raise your profile, get results and get a nationally recognised qualification. Benefits for employers Short, concise qualification focused on workplace-based activity Give managers the tools to manage their own professional development Managers with the self-awareness to lead and the practical skills to deliver results in your organisation. About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? A dedicated tutor for individual students to help and provide suggestions throughout the course. Providing formative assessment with formative feedback will support the learner to improve their achievements. Our online learning platform will provide all of the assessment materials. Platform independent accessibility of Online learning portal, SBTL delivers the course straight to the student's smartphone, tablet, laptop or desktop, enabling them to study at their convenience. Entry Requirements Must be 19 years of age and over Substantial experience as a manager or supervisor Should possess provable academic ability to complete a level 5 qualification Progression These qualifications will provide progression opportunities to other qualifications including: ILM Level 5 Diploma in Principles of Leadership and Management Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Credit Value: Minimum 13 credits Maximum 36 credits Rules of Combination: Minimum 13 credits, maximum 36 credits Minimum of 7 credits from Group 1 Maximum of 6 credits from Group 2 Unit Code Unit Title Credit Group 1 8607-506 Managing Stress and Conflict in the Organisation 3 8607-511 Managing Projects in the Organisation 4 Group 2 8607-402 Managing Equality and Diversity in Own Area 4 8607-415 Motivating people in the workplace 2 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Course Overview: Data show that foodborne diseases affect millions worldwide annually. They cause significant health and economic problems. In fact, according to the World Health Organization, an estimated 600 million people fall ill due to contaminated food annually. This gigantic number highlights the necessity for qualified food hygiene and safety professionals. Imagine a world where every meal is prepared according to the highest food hygiene and safety standards. Welcome to the Food Hygiene, Health and Safety Diploma. We have prepared the course with a motto, 'The safety of the people shall be the highest law.' With a carefully crafted curriculum covering nine modules, you will gain the expertise to ensure food safety in any culinary setting. Key Features of the Course: This Food Hygiene, Health, and Safety Diploma course offers invaluable knowledge and a range of features that enhance your learning experience. Upon successful completion, you will receive a CPD certificate recognised and respected across industries. Additionally, our dedicated 24/7 learning assistance ensures that you have expert guidance whenever you require it. Who is This Course For? The Food Hygiene, Health and Safety Diploma course is suitable for the following: Catering and hospitality professionals Food service supervisors and managers Restaurant owners and entrepreneurs Health inspectors and auditors Quality control personnel Food handlers and enthusiasts Anyone concerned about food safety and hygiene What You Will Learn: Through nine modules, you will explore topics such as food safety legislation, microbiological hazards, physical and chemical hazards, food storage, food preparation, personal hygiene, premises design, and access to additional resources. This course equips you with the expertise to ensure compliance with regulations, identify and mitigate hazards, and maintain high standards of food hygiene and safety. By completing this course; you will become a valuable asset in preventing foodborne illnesses and contributing to the well-being of consumers and the success of food businesses. Why Enrol in This Course: Enroling in the Food Hygiene, Health, and Safety Diploma offers many benefits. First, it is a top-reviewed course, highly praised by learners for its comprehensive content and practical relevance. Second, the course has been recently updated to incorporate the latest advancements and guidelines in the field, ensuring you receive the most up-to-date knowledge. Career Path: Upon completing the Food Hygiene, Health and Safety Diploma, you will be well-prepared for various rewarding career paths in the food industry. Food Safety Consultant: £35,000 to £60,000 per year Quality Assurance Manager: £30,000 to £45,000 per year Hygiene Supervisor: £25,000 to £35,000 per year Auditor: £30,000 to £50,000 per year Trainer: £25,000 to £40,000 per year Inspector: £25,000 to £40,000 per year Food Service Manager: £30,000 to £45,000 per year Certification: Upon completing the Food Hygiene, Health, and Safety Diploma, you will receive a CPD certificate, which provides a valuable credential recognised by employers and organisations. Course Curriculum 9 sections • 9 lectures • 10:31:00 total length •Module 1: Food Safety Legislation: 01:24:00 •Module 2: Microbiological Hazards: 02:15:00 •Module 3: Physical, Chemical, and Allergenic Hazards: 01:00:00 •Module 4: Food Storage: 01:21:00 •Module 5: Food Preparation: 00:57:00 •Module 6: Personal Hygiene: 01:00:00 •Module 7: Food Premises Design and Cleaning Schedules: 02:00:00 •Module 8: Further Information: 00:18:00 •Module 9: Reopening and Adapting Your Food Business During COVID-19: 00:16:00
Step into a world where exceptional service is the hallmark of excellence. Our unique online training programme for waiters is designed to transform your approach to the art of dining. Whether you're just starting or looking to refine your skills, this course provides an invaluable foundation in the subtleties of superior service. From understanding the intricacies of the food service business to mastering the nuances of creating a remarkable first impression, you'll gain insights that set you apart in the bustling world of hospitality. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Embrace the journey towards becoming an indispensable asset to any dining establishment. Learn the secrets of maintaining composure and extending genuine friendliness under pressure. Discover the essential practices of personal health, hygiene, and sanitary food handling that ensure safety and satisfaction for every guest. Equip yourself with the knowledge of the products you serve, the sequences that define seamless service, and the additional responsibilities that make you a versatile and dependable team member. This comprehensive training goes beyond the basics, offering guidance on supervisory roles and safety considerations to mould you into a well-rounded, confident, and capable individual ready to enhance any dining experience. Join us and elevate your service to extraordinary levels. Course Curriculum Module 01: Facts about Food Service Business and waiters Module 02: The First Impression You Make Module 03: Calmness & Friendliness Module 04: Personal Health and Hygiene Module 05: Sanitary Food Handling Module 06: Personal Skills Module 07: Product Knowledge and Service Module 08: Service Sequences Module 09: Additional Responsibilities Apart from Food Serving Module 10: Supervisory Responsibilities Module 11: Safety Considerations Learning Outcomes: Understand key facts about the food service industry and waiter roles. Make a positive first impression in a service environment. Maintain calmness and demonstrate friendliness with customers. Uphold personal health and hygiene standards in food service. Apply sanitary food handling techniques to ensure safety. Develop essential personal skills for effective food service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Waiter Training Online Course 2:45:09 1: Module 01: Facts about Food Service Business and waiters 12:26 2: Module 02: The First Impression You Make 07:32 3: Module 03: Calmness & Friendliness 11:28 4: Module 04: Personal Health and Hygiene 10:45 5: Module 05: Sanitary Food Handling 14:52 6: Module 06: Personal Skills 14:13 7: Module 07: Product Knowledge and Service 18:15 8: Module 08: Service Sequences 23:02 9: Module 09: Additional Responsibilities Apart from Food Serving 19:35 10: Module 10: Supervisory Responsibilities 20:05 11: Module 11: Safety Considerations 11:56 12: CPD Certificate - Free 01:00 Who is this course for? Individuals new to the food service industry. Waiters seeking to improve their service skills. Hospitality students wanting practical industry knowledge. Restaurant staff aiming for career advancement. Food service supervisors needing comprehensive training. Career path Waiter Restaurant Supervisor Food Service Manager Hospitality Trainer Banquet Server Catering Assistant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
I want to discuss the existential-phenomenological challenges of viewing the human condition and explore alternatives for openness. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Opening- between Prof. Ernesto Spinelli and Dr. Yaqui Martinez “From my early days studying psychology, I never felt comfortable with psychopathological nosologies. They seemed exaggerated to me and demonstrated the intense human desire to classify all possible expressions of our existence. Likewise, I have not been comfortable with the tendency to promote dualistic perspectives that compartmentalize our reality into separate aspects where one is not only different from the other but even in opposition, such as the sane/insane dichotomy. During this dialogue, I want to talk with Ernesto about the difficulties involved, from an existential-phenomenological perspective, in viewing the human condition from this position. Perhaps we can ask ourselves together what advantages they offer and what alternatives for openness we can propose.” Dr. Yaqui Martinez. Dr. Yaqui A. Martínez-Robles is a psychologist with Masters, PhD and PsyD in Psychotherapy. He has training in Gestalt Therapy; Music Therapy; Transpersonal Psychology and Holotropic Breathwork (with the Grof Transpersonal Training Association); Narrative and postmodern therapies and Social Constructionism; and in Psychedelic-Assisted Therapy (with the Integrative Psychiatry Institute and MAPS-Multidisciplinary Association for Psychedelic Studies). He is the author of four books, and co-author of another two, focused on the existential perspective. He has participated with chapters in several books and with articles in several journals. Yaqui is the founder of the Circle of Studies in Existential Therapy, in Mexico City and in Medellin, Colombia,. He teaches existential-phenomenological psychology and therapy in Mexico and different countries of South America. He is the current president of the Latin American Association of Existential Psychotherapy (ALPE). He works in private practice as an existential-phenomenological therapist and coach, in modalities one-on-one, couples and groups. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 19 June from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:
Unlock the gateway to maritime logistics with our comprehensive "Introduction to Port Management" course. Designed for aspiring port managers and maritime professionals, this course equips you with essential knowledge and skills to thrive in the dynamic world of port operations. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Introduction to Port Management" course, learners will explore the operational complexities of ports and gain insights into effective management practices. They will understand the fundamental aspects of port operations, including the types of equipment used and the handling of various cargoes and ships. The course emphasizes planning and performance management within ports, ensuring efficiency and effectiveness. Learners will also delve into critical issues such as safety, security, and environmental protection, learning how these factors impact port operations and sustainability. Additionally, the course covers legal frameworks relevant to ports and examines the evolving technologies in ship design that influence port infrastructure and operations. Overall, students will develop a comprehensive understanding of port management, preparing them to address challenges and contribute to the growth and development of ports worldwide. Course Curriculum Module 01: Introduction to Port Module 02: Introduction to Port Management Module 03: Port Equipment Module 04: Cargoes and Ships Module 05: Port Management Planning & Performance Module 06: Port Management Safety & Security Module 07: Legal Aspects of Port Module 08: Environmental Risks & Protection Module 09: Impact of Changing Ship Technology on Ports Module 10: Growth & Development of Port Learning Outcomes: Understand the fundamental aspects of ports and their functions. Explain the principles and challenges of port management effectively. Identify various types of port equipment and their operational roles. Analyze different types of cargoes handled in ports and ship characteristics. Evaluate port management strategies for planning and performance improvement. Discuss the importance of safety, security, legal, and environmental considerations in ports. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Port management 2:28:21 1: Module 01: Introduction to Port 17:48 2: Module 02: Introduction to Port Management 14:49 3: Module 03: Port Equipment 15:08 4: Module 04: Cargoes and Ships 12:05 5: Module 05: Port Management Planning & Performance 15:53 6: Module 06: Port Management Safety & Security 11:05 7: Module 07: Legal Aspects of Port 14:22 8: Module 08: Environmental Risks & Protection 20:12 9: Module 09: Impact of Changing Ship Technology on Ports 13:15 10: Module 10: Growth & Development of Port 12:44 11: CPD Certificate - Free 01:00 Who is this course for? Port management professionals seeking foundational knowledge. Maritime industry professionals aiming to enhance their expertise. Students pursuing careers in logistics and supply chain management. Government officials involved in port regulation and development. Environmentalists interested in port sustainability practices. Career path Port Operations Manager Port Safety Officer Maritime Logistics Coordinator Environmental Compliance Specialist Port Security Manager Cargo Handling Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.