2048 Supervisor courses delivered Online

Duration 1 Days 6 CPD hours This course is intended for This course is intended for managers and supervisors engaged in working with the Millennial generation workforce. Overview Upon successful completion of this course, participants will be able to define onboarding, discuss the characteristics of Millennials, and develop action plans for working with them. In this course, participants will learn to build an onboarding process that recognizes the challenges and strengths of the Millennial workforce. Getting Started Workshop Objectives Action Plan Purpose of Onboarding Start Up Costs Employee Anxiety Employee Turnover Realistic Expectations Practical Illustration Introduction Why Onboarding? Importance of Onboarding Making Employees Feel Welcome First Day Checklist Practical Illustration Millennials and Onboarding Who are Millennials? How Do Millennials Differ from Other Workers? Investiture Socialization ? Let Them Be Themselves! Informal Rather than Formal Onboarding Processes Practical Illustration Onboarding Checklist Pre-Arrival Arrival First Day First Week First Month Practical Illustration Engaging the Millennial Employee Create an Informal Program Engage Employees One-on-one The Role of Human Resources The Role of Managers Practical Illustration Following Up with the Millennial Employee Initial Check-In ? One-on-one Following up ? Regular, Informal Follow Ups Setting Schedules ? Millennials and Work-Life Mentoring and the Millennial Practical Illustration Setting Expectations with the Millennial Employee Define Requirements ? Provide Specific Instructions Identify Opportunities for Improvement and Growth Set Verbal Expectations Put It in Writing Practical Illustration Mentoring the Millennial Be Hands-On and Involved Serial Mentoring Be a Mentor, Not an Authority Figure Focus Millennia?s Exploratory Drive on Work Practical Illustration Assigning Work to the Millennial Employee Provide Clear Structure and Guidelines Provide Specific Benchmarks Set Boundaries and Provide Reality Checks Practical Illustration Providing Feedback Millennials Thrive on Feedback! Characteristics of Quality Feedback Informal Feedback Formal Feedback Practical Illustration Wrapping Up Words From the Wise Additional course details: Nexus Humans Millennial Onboarding training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Millennial Onboarding course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview Learn how to initiate a root cause analysis and gather data for investigating process and non-process incidentsDemonstrate how to collect data through interviews and analysisApply powerful techniques to identify and know the difference between symptoms and root causesLearn to know when to use the appropriate technique in root cause identification Learn how to avoid future incidents by developing appropriate recommendations to address causal factors and root causes Develop a process to identify systemic problem areas In this course, participants will learn to apply several practical, systematic methods for analyzing incidents and problems to uncover root causes. Understanding of these techniques will be reinforced by classroom exercises. Introduction & Objectives What is a 'Problem?' Why Problems Persist What is A Root Cause? Why Root Causes are important How to Organize for an RCA RCA Roles and Responsibilities Assemble your RCA Team Modes of Communication How to Resolve Conflict Case Study Exercise Select the Problem to Analyze Define the selection criteria Plan and estimate tasks for the team Finalize the plan and gain agreement among your stakeholders Case Study Exercise Define the Problem What to look for - Problem-as-Given (PAG) vs. Problem-as-Understood (PAU) Developing your problem statement Refining the problem specification Case Study Exercise Identify the Source of the Problem Discuss when to use the appropriate analysis technique to determine the problem source Process Diagram Forms & Checklists Statistical Sampling Fishbone Diagram Surveys Charts - Line, Scatter, Bar, & Pie Case Study Exercise Solution Options Analysis & Selecting the 'Best Fit' How to approach different solution options Brainstorming Weighted Evaluation Selecting the appropriate option Hold an Retrospective on your approach Planning the proposal Case Study Exercise Putting RCA into Practice Create a Root Cause Analysis program within your organization How to develop appropriate recommendations to address root causes at various levels to avoid future incidents Additional course details: Nexus Humans BA10 - Understanding Root Cause Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA10 - Understanding Root Cause Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is intended for Business Leaders, including managers/supervisors in the following roles: Developer Architect Video Operator Overview In this course, you will learn to: Articulate the essential terms and concepts fundamental to video compression and distribution Describe the four fundamental stages of video streaming workflows: ingest, process, store and deliver Explain the importance of security in the AWS Cloud and how it is applied in video streaming workflows Analyze video streaming workflow diagrams using AWS services, based on simple to complex use cases Describe some of the key variables that influence workflow decisions Recognize how other AWS services for compliance, storage, and compute, interact with AWS Media Services in video streaming workflows and the functions they perform Describe strategies to test or prototype workflows to mitigate risk and cost impacts and optimize video streaming workflows Use the AWS Management Console to build and run simple video streaming workflows for live and video-on-demand content Recognize the automation and data analytics available for Media Services when used with AWS AI and explore media-specific use cases for these services Identify the next steps in exploring migration to the cloud for one or more Media Services This course covers the media and cloud fundamentals that will empower you to develop a cloud migration strategy for media workflows in support of business goals. The course covers important concepts related to video processing and delivery, the variables that can impact migration decisions, and real-world examples of hybrid and cloud use cases for AWS Media Services. It also introduces security, artificial intelligence, and analytics concepts to help you consider how AWS Media Services fit into your overall cloud strategy. Module 1: Important video concepts Video Metrics Video Compression Video Distribution Major Protocols Used in Video Streaming Module 2: Anatomy of streaming workflows Ingest Process Store Deliver Module 3: Using AWS services in media workflows video-on-demand (VOD) Introduction to AWS Media Services Security Variables Impacting Workflow Design VOD Simple Use Cases VOD Advanced Use Cases Lab 1: Build and run a simple video streaming workflow for VOD content Module 4: Using AWS services in media workflows live streaming Challenges of Live Streaming Live Streaming Simple Use Cases Live Streaming Advanced Use Cases Lab 2: Build and run a simple video streaming workflow for live content Module 5: Optimizing Workflows Cost Considerations Mitigating Risk Monitoring and Automation Exploring Migration Options Additional course details: Nexus Humans AWS Media Essentials for IT Business Decision Makers training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AWS Media Essentials for IT Business Decision Makers course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for Service Provider networking professionals in job roles such as: Network administrators Network architects Network designers Network engineers Network managers Network Operations Center (NOC) personnel Network supervisors Overview After taking this course, you should be able to: Use NETCONF and RESTCONF programmability protocols on Cisco devices Describe and use tools to validate YANG data models on Cisco devices Describe and configure model-driven telemetry on Cisco devices Describe and configure network traffic automation with Cisco XTC Describe and use network automation tools that utilize SSH Automate service provider network configuration with Cisco NSO Describe how to automate virtualized resources with Cisco ESC Describe how to automate service provider WAN with Cisco WAE This course prepares you to implement and support automation solutions in a Service Provider network infrastructure, using network programmability principles, protocols, tools, and mechanisms. Through a combination of lessons and hands-on labs, you will learn to deploy, configure, monitor, and operate Service Provider network environments using modern data models. These models allow you to represent operational data and new network management protocols in order to administer hundreds or thousands of devices in a single operation, replacing traditional, time-consuming, error prone, device-by-device Command Line Interface (CLI) management. The course also introduces powerful automation solutions that can streamline network operations. This course also prepares you for the CCNP-Service Provider concentration exam 300-535. Implementing Network Device Programmability Interfaces with NETCONF and RESTCONF Implement NETCONF Protocol Implement RESTCONF Protocol Implementing Model-Driven Programmability with YANG YANG Data Models YANG Tools YANG Development Kit Implementing Model-Driven Telemetry Implementing Model-Driven Telemetry with gRPC Implementing Model-Driven Telemetry with gNMI Automating Service Provider Network Traffic with Cisco XTC Cisco XTC Fundamentals Configure Cisco XTC Automating Networks with Tools That Utilize SSH Implement Device Configurations with Python Netmiko Library Implement Device Configurations with Ansible Playbooks Orchestrating Network Services with Cisco NSO Cisco NSO Fundamentals Cisco NSO Device Manager Cisco NSO Services Implement Device Configurations with Python Automating Virtualized Resources with Cisco Elastic Services Controller Cisco ESC Architecture Cisco ESC Resource Management Automating the WAN with Cisco WAE Describe the Cisco WAE Components Additional course details: Nexus Humans Cisco Implementing Automation for Cisco Service Provider Solutions v1.0 (SPAUI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Automation for Cisco Service Provider Solutions v1.0 (SPAUI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for The audience includes System administrators, IT administrators, Maintenance personnel, Procurement personnel, Inventory personnel, Asset managers and work managers. The audience also includes consultants that are looking to gain an understanding of Maximo Asset Management 7.6.x. Overview After completing this course, you should be able to perform the following tasks: Describe the Asset Management Lifecycle in Maximo Query and Retrieve Data Describe options available for various applications Describe and use the different Maximo applications and functions as they relate to business processes Enter core data elements and data structures This course helps clients to make informed business decisions with the design and planning of their implementation. Consultants gain a foundation on which to build their product knowledge and skill set. The foundation also helps in working with clients to obtain optimal value from the product. It provides the fundamental concepts and setup considerations of the various business areas that Maximo supports and, as a bonus section, the new Work Center functionality. This course consists of lectures, demonstrations, and labs that cover applications, processes and interrelationships within Maximo. IBM Maximo Asset Management Overview This unit provides a high-level overview of IBM Maximo Asset Management framework architecture and its key element and components. You learn about strategic asset management with IBM Maximo Asset Management to manage assets through their life cycle. You also discuss implementation considerations and system configuration as they pertain to integrations, reporting, and business processes. Item Planning and Setup This unit focuses on the planning and setup of inventory item and asset configurations. You use the applications to set up inventory items and asset configurations in Maximo. Assets This unit focuses on the creation of assets and how they are used in Maximo Asset Management. You will learn the applications that can create assets, associate assets to people and locations and learn how to move assets between locations. Work Management This unit focuses on learning to use Maximo for work management with the generation and processing of work orders to completion. This unit will include the new Work Centers that came available in Maximo 7.6.0.5. Work Centers are made available for Business Analyst, Supervisors and Workers complete the work order tasks. We will also look at the new Inspection Form tool. Purchasing This unit focuses on learning to use Maximo for procurement, starting with generating purchase requests, then processing them, and completing them. Developer and System Administration Each lesson in this unit focuses on different aspects of entering records into the database. This unit is also an overview of the different applications and setup options that are available with IBM Maximo Asset Management. The focus is on using applications that are primarily used for building (setting up) the database. Additional course details: Nexus Humans U5TR572 - IBM Maximo Asset Management Fundamentals v7.6.x training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the U5TR572 - IBM Maximo Asset Management Fundamentals v7.6.x course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for It is appropriate for Managers, Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators. Overview Describe business process improvement (BPI) business drivers.Plan, manage and close requirements for a Business Process Improvement project Understand the essential elements of a successful BPI initiative.Identify candidate business processes for improvement.Understand the essential elements of a successful BPI initiative.Identify candidate business processes for improvement.Apply a methodology to business process improvement projects. This 2-day course aims at introducing its attendees to the core values, principles, and practices of Business Process Improvement. Introduction - A Business Process Improvement (BPI) Overview Why are we here today? What is BPI? Benefits of BPI Specific challenges/obstacles and successes Process improvement examples: Industry specific examples Famous debacles to avoid and successes to emulate Your role in helping to identify problems Overview of the Joiner 7-Step Method What is the Joiner 7-Step Method? Walkthrough of the Joiner 7-Step Method Template: Introduce and review Process Improvement Template Case Study Exercise: Read and discuss introduction to the Case Study Step #1: Initiate the Project Types of business problems typically encountered at insurance companies and banks How to recognize a business-related problem Identifying the gaps (delta between current and future states) Ownership of the project and the business problem Defining measurable success criteria Case Study Exercise: Complete the Problem Statement section (Step #1) of the template Step #2: Define Current Situation What are symptoms of a problem? Looking for symptoms of the problem Performing Stakeholder Analysis Technique: View a RACI Matrix Defining the impacts caused by the problem Technique: Business Process Modeling (As-Is) Understand how to draw an As-Is Business Process Model Case Study Exercise: Complete the Define Current Situation section (Step #2) of the template Step #3: Identify Root Causes What are root causes? Performing Root Cause Analysis Technique: Fishbone Diagram using the cafeteria example Case Study Exercise: Discuss a Fishbone Diagram Technique: Pareto Chart (discuss and show example) Case Study Exercise: Complete the Identify Root Causes section (Step #3) of the template Step #4: Develop Solutions Identifying options for problem resolution Avoid jumping to conclusions Technique: Brainstorming Case Study Exercise: Conduct a Brainstorming Session Recognizing pros and cons for each option Technique: Kempner-Tregoe (?Must-Have? vs. ?Nice-to-Have?) Case Study Exercise: Determine best solution using a ?simple? Kempner-Tregoe model Case Study Exercise: Complete the Develop Solutions section (Step #4) of the template Step #5: Define Measurable Results Prototyping the solution Technique: Business Process Modeling (To-Be) Measuring results against the success criteria (Step #1) Case Study Exercise: Review changes to an As-Is Business Process Model Case Study Exercise: Complete the Define Measurable Results section (Step #5) of the template Step #6: Standardize Process Defining how the process will be documented Plan and understand organizational readiness Discuss how employees are empowered to identify and act upon their ideas Identifying follow-up needs (i.e., training) for the staff that will be impacted Technique: Communication Plan Case Study Exercise: Complete the Standardize Process section (Step #6) of the template Step #7: Determine Future Plans Monitoring the process for Continuous Process Improvement (The ?Plan-Do-Check-Act? Cycle) Understand how to sustain the improvements made by the Joiner 7-Step Method Technique: PDCA form Case Study Exercise: Complete the Determine Future Plans section (Step #7) of the template Going Forward with a Plan of Action Identifying process problems in your organization Individual Exercise: Name three (3) possible areas for improvement Prioritize and define the next steps Individual Exercise: Using a new template complete Step 2 & Step 3 for one possible area for improvement you have identified

Duration 5 Days 30 CPD hours This course is intended for This course is for network professionals who need to learn the techniques to implement, configure, monitor, and support Service Provider VPN solutions based on MPLS backbones. Network administrators Network engineers Network supervisors Network managers Network Operations Center (NOC) personnel Network designers Network architects Channel partners Overview After taking this course, you should be able to: Describe VPN concepts and operation in a Service Provider environment Implement Layer 3 MPLS VPN operations in a Service Provider environment Implement Layer 3 Inter-domain MPLS VPN services traversing multiple Service Providers Implement Layer 3 Multicast MPLS VPN operations in a Service Provider environment Troubleshoot typical issues in Layer 3 MPLS VPN environments Implement Layer 2 VPN operations in a Service Provider environment Troubleshoot Layer 2 VPN issues in a Service Provider network Implement MPLS VPN solutions for IPv6 environments Troubleshoot MPLS VPN solutions for IPv6 environments The Implementing Cisco Service Provider VPN Services (SPVI) 5-day course prepares you to manage end-customer Virtual Private Network (VPN) environments built over a common service provider Multiprotocol Label Switching (MPLS) backbone. You will complete hands-on labs to reinforce MPLS VPN fundamental concepts, benefits, and classification, MPLS components, MPLS control plane and data plane operations, MPLS VPN routing using Virtual Routing and Forwarding (VRF), Layer 2 and Layer 3 MPLS VPNs, IPv6 MPLS VPN implementations, IP Multicast VPNs, and shared services VPNs. The course also covers solutions for deploying MPLS VPN crossing multiple Service Provider domains that improve the use of network bandwidth.The course qualifies for 40 Cisco Continuing Education credits (CE) towards recertification.This course prepares you for the 300-515 Implementing Cisco© Service Provider VPN Services (SPVI) exam. By passing this exam, you earn the Cisco Certified Specialist - Service Provider VPN Services Implementation certification, and you satisfy the concentration exam requirement for the CCNP© Service Provider certification.This course will help you:Gain valuable skills in reinforcing MPLS VPN fundamental concepts, benefits, and classificationsLearn to configure optional paths for traffic to avoid network congestionPrepare to take the 300-515 SPVI exam Introducing VPN Services VPN Fundamentals MPLS VPN Control Plane Operation Troubleshooting MPLS VPN Underlay Troubleshoot Core Interior Gateway Protocol (IGP) Troubleshoot Border Gateway Protocol (BGP) Implementing Layer 3 MPLS VPNs Multiprotocol BGP (MP-BGP) Routing Requirements in MPLS VPNs Provider Edge to Customer Edge (PE-to-CE) Routing Requirements in Layer 3 MPLS VPNs Implementing Layer 3 Interdomain MPLS VPNs Inter-Autonomous System (AS) for Layer 3 MPLS VPNs Content Security and Control (CSC) for Layer 3 MPLS VPNs Implementing Layer 3 Multicast MPLS VPNs Multicast VPN (MVPN) Fundamentals Implement Intranet MVPN Troubleshooting Intra-AS Layer 3 VPNs Troubleshoot PE-CE Connectivity Troubleshoot PE-to-Route Reflecto Implementing Layer 2 VPNs Layer 2 Service Architecture and Carrier Ethernet Services Refresh on Traditional Ethernet LAN (E-LAN), E-Line, and E-Tree Solutions Troubleshooting Layer 2 VPNs Troubleshoot Common Issues for Traditional E-Line, E-LAN, and E-Tree Ethernet Solutions Troubleshoot Common Issues for Ethernet VPN (EVPN) Native, EVPN Virtual Private Wire Service (VPWS), and EVPN Integrated Routing and Bridging (IRB) Solutions Implementing Layer 3 IPv6 MPLS VPNs Classical Solutions for Deploying IPv6 over IPv4 Environments Using 6VPE to Deploy IPv6 Connectivity over MPLS Environment Troubleshooting Layer 3 IPv6 MPLS VPNs Troubleshooting PE-to-PE Connectivity Additional course details: Nexus Humans Cisco Implementing Cisco Service Provider VPN Services 1.0 (SPVI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Service Provider VPN Services 1.0 (SPVI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to:Identify the different types of tools and techniques availableApply change management successfullyReview what to look for when applying business case thinking to Root Cause AnalysisDevelop a process to systematically approach problems Problem determination skills cannot be acquired by reading a book. They mostly come from experience. After this course, you will have a general understanding of a structured problem determination approach, which you can then apply in your daily work. RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? Exercise 1a: Why is RCA important What is Root Cause? RCA Benefits and Approaches Exercise 1b: Why are multiple approaches important? Event and Casual Analysis Exercise 1c: Apply Event and Causal Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Exercise 1D: Prepare for Case Study Section Summary and Conclusions Enhance Use of RCA Tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Exercise 2a: Apply Change Analysis Exercise 2b: Change Analysis Worksheet Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Exercise 2b: Apply 5 Why?s Sequence-of-Events Exercise 2b: Worksheet Tool: Cause and Effect Exercise 2c: Apply Cause and Effect Exercise 2c: Cause and Effect Worksheet Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Exercise 2D: Apply Fault Tree Analysis Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Exercise 2E: Apply FMEA Tool: Design / Application Review Exercise 2d: Apply Design/Application Review Section summary & conclusions Problem Resolution & Prevention Section Objectives The Secret of Solving Problems A Note about Statistical Control A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Exercise 3A: Problem as IGOE Exercise 3A: IGOE Template Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Exercise 3B: Apply Lean Six Sigma Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN) What is Business Process Modeling Notation (BPMN)? Benefits of BPMN Basic Components of BPMN Exercise 3C: Use BPMN to Document a Current State Technique: Business Process Maturity Model Five Levels of Maturity Exercise 3D: Appraise Business Process Maturity Level Section Summary and Conclusions Capability Improvement for RCA Section Learning Objectives Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Exercise 4A: Apply RCA to RCA Process Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey Exercise 4B: Apply Strengths, Weakness, Opportunities and Threats (SWOT) to RCA SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? Awareness of the need for change Desire to participate and support the change Knowledge on how to change Ability to implement required skills and behaviors Reinforcement to sustain the change Exercise 4C: Create an Ability Checklist The ADKAR Model: Reinforcement Exercise 4D: Find two examples of how ADKAR will be different Section Summary and Conclusions Course Summary & Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Exercise 5A: Creating Action Plans Resource Guide Questions Additional course details: Nexus Humans BA17 - Advanced Root Cause Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA17 - Advanced Root Cause Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators; anyone who wants to improve their Business Analysis skills. Overview After completing this course, students will know how to: Plan, manage and close requirements for software development project in reduced time using Agile Scrum practices Minimize project uncertainty and risk by applying Agile principles through the Scrum method Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your software development team that will be able to continuously align the delivered software with desired business needs, easily adapting to changing requirements throughout the process. Learn how to apply Agile Scrum by measuring and evaluating status based on the undeniable truth of working, testing software, creating a more accurate visibility into the actual progress of projects. Many of today?s Project Management and Business Analyst Professionals are finding themselves leading, managing and analyzing on Agile development teams - only to find that many of the tools and techniques applied when using a traditional project management approach no longer work as effectively or at all. In order to do more than survive in this iterative development environment, today?s Project Manager and Business Analyst must employ additional project management and business analysis tools and techniques to effectively lead their teams and deliver their projects. Introduction - Fundamentals of Agile Why Agile? Exercise 1a: Waterfall-Lean-Agile Simulation History & Mindset: Understand how the agile approach arose. The Agile Lifecycle Introducing Agile to the organization Roles and Responsibilities on an Agile project team. Understand the purpose, the concepts, the theory, and some applications around the importance of people as individuals providing value through working in teams. Establishing core hours - How will the team work during a day? How to build end-to-end systems in early iterations Exercise 1b: How to build end-to-end systems in early iterations Planning and Managing Business Analysis Communication and Performance Agile and CMMI Exercise 1c: Case Study Project Assembling the team ? Scrum Roles Value-Driven Development: Understand why agile development focuses so heavily on working products, its more general casting as 'value-driven' development, with incremental, iterative and risk-driven approaches. Themes, theory and applications. Exercise 2a: Identify the ?Product Owner? Identify Project Success Criteria Exercise 2b: Review the Scrum Cheat Sheet Establish your Agile team using RACI Exercise 2c: Build the Scrum Team Define the Product and Project Vision Envision the Product and Project outcomes Exercise 3a: Review Agile Checklist Project Chartering (Project Planning) Assemble the Agile project team ? what are their responsibilities? Compile the Product Backlog (Coarse-Grain Requirements) Discuss how to Plan Sprints and Releases Exercise 3b: Product Vision ? Goals and Strategies Establish the Project ?time-box? Exercise 3c: Create a Release Plan Embrace the High-Level (Coarse-Grain) Plan Managing different types of Personas on an Agile Project Identifying and managing ?Information Radiators? Planning in Agile Projects ? Common practices that work Determine how the team will tracking and monitoring activities Exercise 3c: Establish the Project Time-box Tools and Techniques ? Building the Scrum Task board Communications Exercise 4a: Discussion ? Tools and Techniques for Scrum Planning, Monitoring and Adapting Scrum Task Board Exercise 4c: Create a Scrum Task board ? Identify work streams Agile Estimating Agile Analysis and Design Burndown Chart Team Velocity Soft Skills Negotiation Estimating ad Prioritizing Effort Planning Releases. Understand the value, the concepts, the theory and some applications for learning and adapting at all levels and on all topics (the product, the process, the team, and the organization). Exercise 5a: Brainstorm Business Functionality Establishing decision and acceptance criteria for user stories Planning Poker Exercise 5b: Estimate Effort (Coarse-Grain) Prioritize themes and releases Prioritize user stories Exercise 5c: Confirm the Estimated Effort (Fine Grain) Estimating team velocity Preparing for change ? Is the organization ready? Exercise 5d: Hold a daily Scrum and update the Scrum Task Board Exercise 5e: Conduct a Scrum or Scrums Plan the Iteration (Sprint) Sprint Zero activities Elements of a successful Sprint Planning meeting Create a Sprint Backlog How to create a task board Exercise 6a: Using the case study ? Review Iteration Planning Checklist Create a Sprint plan ? Establishing Sprint success metrics Exercise 6b: Discussion Sprint ?Zero? Activities Define the vision and Iteration Requirements Estimating the level of effort (LOE) with the team Creating user Stories for the Product Backlog -Guidelines to consider The art of slicing user stories Exercise 6c: Review the Sprint Plan Managing the Solution Scope and Requirements using 2-4 week Sprints Exercise 6d: Adapting a change-driven Project plan that works Adapting a change-driven (Agile) Project plan that works ? what are the key differences from traditional (waterfall) project plans? Finalize the Iteration Plan and how the team will operate Running the Sprint - from Planning to Review and Retrospective Managing your Scrums and setting expectations with your team Exercise 7a: Using the case study ? Review the Review Planning checklist Using Burndown charts to track progress Exercise 7b: Using the case study ? Review the Review Retrospective checklist Manage changes during the Sprint ? What questions to ask Prepare for the Sprint Review Exercise 7c: Review of roles - Quiz Obtain Customer Acceptance of the Product Increment Hold a Sprint Retrospective - What is working and what needs to be improved upon during the Sprints Update the product backlog - Rework the High-Level (Coarse-Grain) Plan Plan and Execute the next Sprint Create an environment for continuous improvement ? Product, Process and People Additional Information Useful books and links on Agile

This course aims to provide managers and supervisors with a thorough understanding of the different aspects of health and safety in the workplace. With a focus on the role of supervision, learners on this course will develop the essential knowledge and understanding to enable them to discharge their health and safety responsibilities and ensure the safety of their workplace colleagues. The programme has a particular focus on: