This Course at a Glance Define behavioural safety and know how it was first introduced in the UK Understand what behavioural safety is and how it relates to workplace health and safety Demonstrate the various legislation that applies to behavioural safety Identify the business benefits of implementing behavioural safety Understand the concept of wisdom- driven decision-making process Understand accident severity and frequency in the workplace using the Safety Triangle Recognise and comprehend 'at-risk' workplace behaviours Identify the four phases involved in setting up a successful behavioural safety programme Know how to develop an effective behavioural safety plan Understand the importance of proactive employees and employers Analyse the advantages of working in a good and safe environment Know how to ensure positive workforce attitudes Behavioural Safety Course Overview The purpose of behavioural safety training is to improve your company's overall safety record by teaching and enhancing employees' safety behaviour. This Behavioural Safety Training Course will teach employees and employers to establish a Behaviour-Based Safety Program that will prevent workplace accidents and illnesses. It contains an overview of various 'at risk behaviours' as well as examples of how to assess the overall performance of the organisation in terms of safety. Finally, it discusses some of the most important workplace health and safety legislation, as well as how to take a proactive approach to foster healthy employee attitudes. Our decisions and actions account for more than 80% of all accidents, that is the reason Behavior Based Safety is crucial. The majority of incidents are caused by unsafe acts. The best strategy to avoid a recurrence of an incident is to implement behaviour-based safety, which looks at the workplace's overall safety. When properly implemented, a behaviour-based safety program can give positive reinforcement for changing risky behaviour, reducing job-related injuries, reducing lost productivity hours, and improving workplace morale all of which are necessary elements for establishing a strong safety culture. Upon successful completion of this Behavioural Safety Training Course, you will be able to apply the behavioural safety tactics and plan to your own workplace, preventing accidents and injuries. Who should take this course? This Behavioural Safety Training Course will provide you with the necessary skills and knowledge to evaluate effective ways to reduce the risk of injury or accident, whether you are an employer or supervisor responsible for planning, supervising, or managing the health and safety of your workforce at work, or simply looking to gain knowledge and skills to maximise their safety culture. Although this course is primarily aimed at employers or employees who want to improve safety regulations at workplaces, it is also applicable to a wide range of audiences, reaching out to anyone who wants to learn more about workplace health and safety. Entry Requirements There are no academic entry requirements for this Behavioural Safety Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Behavioural Safety Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Introduction Module 2: Essential Terms and Business Benefits Module 3: How Behavioural Safety Works Module 4: Setting Up a Programme Module 5: Ensuring Positive Workforce Attitudes Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 Overview This Course at a Glance Define behavioural safety and know how it was first introduced in the UK Understand what behavioural safety is and how it relates to workplace health and safety Demonstrate the various legislation that applies to behavioural safety Identify the business benefits of implementing behavioural safety Understand the concept of wisdom- driven decision-making process Understand accident severity and frequency in the workplace using the Safety Triangle Recognise and comprehend 'at-risk' workplace behaviours Identify the four phases involved in setting up a successful behavioural safety programme Know how to develop an effective behavioural safety plan Understand the importance of proactive employees and employers Analyse the advantages of working in a good and safe environment Know how to ensure positive workforce attitudes Behavioural Safety Course Overview The purpose of behavioural safety training is to improve your company's overall safety record by teaching and enhancing employees' safety behaviour. This Behavioural Safety Training Course will teach employees and employers to establish a Behaviour-Based Safety Program that will prevent workplace accidents and illnesses. It contains an overview of various 'at risk behaviours' as well as examples of how to assess the overall performance of the organisation in terms of safety. Finally, it discusses some of the most important workplace health and safety legislation, as well as how to take a proactive approach to foster healthy employee attitudes. Our decisions and actions account for more than 80% of all accidents, that is the reason Behavior Based Safety is crucial. The majority of incidents are caused by unsafe acts. The best strategy to avoid a recurrence of an incident is to implement behaviour-based safety, which looks at the workplace's overall safety. When properly implemented, a behaviour-based safety program can give positive reinforcement for changing risky behaviour, reducing job-related injuries, reducing lost productivity hours, and improving workplace morale all of which are necessary elements for establishing a strong safety culture. Upon successful completion of this Behavioural Safety Training Course, you will be able to apply the behavioural safety tactics and plan to your own workplace, preventing accidents and injuries. Who should take this course? This Behavioural Safety Training Course will provide you with the necessary skills and knowledge to evaluate effective ways to reduce the risk of injury or accident, whether you are an employer or supervisor responsible for planning, supervising, or managing the health and safety of your workforce at work, or simply looking to gain knowledge and skills to maximise their safety culture. Although this course is primarily aimed at employers or employees who want to improve safety regulations at workplaces, it is also applicable to a wide range of audiences, reaching out to anyone who wants to learn more about workplace health and safety. Entry Requirements There are no academic entry requirements for this Behavioural Safety Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Behavioural Safety Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Introduction Module 2: Essential Terms and Business Benefits Module 3: How Behavioural Safety Works Module 4: Setting Up a Programme Module 5: Ensuring Positive Workforce Attitudes Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQ Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org Course Fee £25 £60 58% OFF ð CPD UK Accredited PDF Certificate Included 4 interest-free payments of £6.25 Behavioural Safety Course Online quantity ENROL NOW Duration: * Hours Instant Access Get In Touch Today Live CHAT WITH US CALL ON - 0300 124 5585 Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Overview Wheels that grind, polish, and shape materials with utmost precision, the world of abrasive wheels is vast and fascinating. Introducing the 'Abrasive Wheels' course to introduce learners to the intricate details and nuances of these pivotal tools used across various industries. By exploring the characteristics, the art of choosing the correct wheel, and ensuring safety during usage. This comprehensive curriculum, spanning over ten insightful modules, that covers everything from the rudimentary basics to advanced safety measures, providing you're well-equipped with the knowledge to transform you into a proficient expert in abrasive wheel operations. Are you aware that abrasive wheels have unique characteristics that determine their functionality? Or the essence of selecting the appropriate wheel for specific tasks? Our course ensures you understand these essential aspects and many more, like mastering the grinding techniques, balancing, and maintaining the wheel's optimal speed. We all know that, safety is paramount, and our meticulously crafted modules on the potential dangers, guards, and correct mounting methods will ensure you always adhere to the highest safety standards. Additionally, the pivotal topics of inspection and training highlight the emphasis on continuous learning and quality checks in abrasive wheels. Today's industries demand professionals who know their trade and apply their knowledge with precision and care. As workplaces evolve and technology advances, the need for specialised skills in areas like abrasive wheel operations will only rise. So, take the first step towards mastering this niche skill with our detailed and thorough 'Abrasive Wheels' course, which offers an enriching learning journey. Learning Outcomes Understand the foundational concepts and features of abrasive wheels. Differentiate between various abrasive wheel characteristics and their applications. Master the art of selecting the ideal wheel for diverse tasks. Develop proficiency in grinding, balancing, truing, and dressing of abrasive wheels. Recognise and adhere to the recommended safe speeds for different wheel operations. Comprehend the importance and techniques of mounting, guarding, and ensuring abrasive wheel safety. Acquire skills in conducting regular inspections and understanding the significance of consistent training. Why buy this Abrasive Wheels course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Abrasive Wheels there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Abrasive Wheels course for? This course is ideal for: Individuals keen on learning about industrial tools and their safety measures. Workers in industries that regularly utilise abrasive wheels. Supervisors and managers aiming to update their knowledge in abrasive wheel operations. Technical students or graduates eager to enhance their skill set. Safety officers looking to understand and implement abrasive wheel safety guidelines. Prerequisites This Abrasive Wheels does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Abrasive Wheels was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Abrasive Wheel Operator: £24,000 - £28,000 per annum. Industrial Safety Officer: £28,000 - £35,000 per annum. Grinding Machine Operator: £22,000 - £26,000 per annum. Technical Supervisor in Manufacturing: £30,000 - £36,000 per annum. Quality Control Inspector: £25,000 - £30,000 per annum. Abrasive Wheel Equipment Maintenance Engineer: £27,000 - £33,000 per annum. Course Curriculum Module 01: Basics of Abrasive Wheels Basics of Abrasive Wheels 00:20:00 Module 02: Characteristics of Abrasive Wheels Characteristics of Abrasive Wheels 00:20:00 Module 03: Choosing the Right Wheel Choosing the Right Wheel 00:16:00 Module 04: Grinding, Balancing, Truing and Dressing Grinding, Balancing, Truing and Dressing 00:16:00 Module 05: Safe Speeds Safe Speeds 00:20:00 Module 06: Mounting of Abrasive Wheels Mounting of Abrasive Wheels 00:20:00 Module 07: Guards Guards 00:20:00 Module 08: The Dangers of Abrasive Wheels The Dangers of Abrasive Wheels 00:20:00 Module 09: Abrasive Wheel Safety Abrasive Wheel Safety 00:28:00 Module 10: Inspection and Training Inspection and Training 00:24:00
**Stay Updated with Proper Food Hygiene and Safety Knowledge: Achieve a 5-Star Food Hygiene and Safety Rating** Did you know that in 2023 alone, there were over 2,000+ reported cases of foodborne illnesses in the UK, highlighting the necessity for stringent food hygiene and safety measures? Are you aware that compliance with the Food Hygiene & Safety Act is not just a legal obligation but also a critical aspect of ensuring the well-being of your customers? Our comprehensive Food Hygiene Level 2 Course covers the fundamentals of food hygiene and food safety and legal requirements, providing you with a solid understanding of the Food Hygiene and Safety Act's importance in the UK. CPD Update - Stay Current, Stay Compliant Did you know that the Chartered Institute of Environmental Health recommends Continuous Professional Development (CPD) for food handlers? Regular updates are vital, especially with the evolving landscape of food hygiene and safety regulations and the need to meet the Food Hygiene Rating Scheme Standards. Stay compliant, safeguard your business, and elevate your food hygiene and safety practices by enrolling in our Food Hygiene Level 2 Course today! Key Features: CPD Certified Food Hygiene Course Level 2 Food Hygiene Training Meets UK & EU Food Hygiene legal requirements Free Certificate Included CIQ Approved Food Hygiene Training Developed by Food Hygiene Specialist Lifetime Access Food businesses in the UK are required to adhere to EU regulations, particularly 852/2004, which pertains to food hygiene. This Food Hygiene regulation mandates that businesses in the food service sector must ensure that their staff involved in handling or preparing food are adequately instructed, trained, and supervised the food hygiene and safety to perform their duties effectively. Food Hygiene Level 2 Our Food Hygiene Level 2 Course covers essential aspects of food hygiene and food safety, from legal requirements to microbiological risks, dangers posed by allergens, and strategies for controlling food poisoning. It also includes modules on personal hygiene, HACCP principles, effective cleaning practices, and strategies for reopening businesses during COVID-19 by maintaining all aspects of food hygiene. Food Hygiene Course Curriculum Food Hygiene Level 2 Training Module 01: Food Hygiene and Food Safety Legal Requirements Module 02: Bacteria and Microbiological Risks Module 03: Physical, Chemical, and Allergenic Dangers Module 04: Food Poisoning and Strategies for Control Module 05: Food Spoilage and Proper Food Storage Module 06: Maintaining Personal Hygiene in Food Handling Module 07: HACCP Food Hygiene Principles and Managing Food Premises Module 08: Effective Cleaning Practices Module 09: Strategies for Reopening and Adapting Your Business During COVID-19 Learning Outcomes After completing this Food Hygiene Level 2 course, you will be able to: Recognise legal requirements and apply food hygiene and safety fundamentals for compliance. Identify bacteria, assess microbiological risks, and implement preventive measures. Evaluate and mitigate physical, chemical, and allergenic dangers in food handling. Develop strategies to control food poisoning, ensuring safe food consumption practices. Implement proper food hygiene for food storage Apply HACCP principles and practices in the food premises efficiently. Certification After completing this Food Hygiene Level 2 course, you will get a free Certificate. Please note: The CPD approved Food Hygiene course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Food Hygiene Level 2 2:52:03 1: Module 01: Fundamentals of Food Safety and Legal Requirements 20:40 2: Module 02: Bacteria and Microbiological Risks 20:19 3: Module 03: Physical, Chemical, and Allergenic Dangers 17:55 4: Module 04: Food Poisoning and Strategies for Control 17:37 5: Module 05: Food Spoilage and Proper Food Storage 25:49 6: Module 06: Maintaining Personal Hygiene in Food Handling 18:31 7: Module 07: HACCP Principles and Managing Food Premises 22:23 8: Module 08: Effective Cleaning Practices 17:53 9: Module 09: Strategies for Reopening and Adapting Your Business During COVID-19 07:56 10: CPD Certificate - Free 01:00 11: Leave a Review 01:00 12: Important Next Level 01:00 Who is this course for? Food Hygiene Level 2 Food handlers Professionals in the food industry Food Business owners Catering, hospitality, and food retail workers Requirements No formal qualifications are required to enrol in this Food Hygiene course Career path Food Hygiene Level 2 Food Safety Officer Catering Manager Restaurant Supervisor Food Quality Control Inspector Hospitality Compliance Specialist Kitchen Hygiene Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
The Principles of Team Leading course provides a comprehensive understanding of effective management and leadership practices. Through modules focused on leadership theories, performance improvement, team dynamics, motivation, communication, negotiation, and organizational skills, participants will develop essential competencies to lead high-performing teams. The course also covers topics such as talent management, succession planning, change management, time and stress management, emotional intelligence, conflict resolution, risk management, and corporate responsibility. Additionally, participants will receive training in Microsoft Word, Excel, and PowerPoint for enhanced productivity. Learning Outcomes: Grasp the fundamental concepts of management and leadership. Explore various leadership theories and their application. Enhance management and leadership performance through effective strategies. Develop skills in building and managing high-performance teams. Understand techniques for motivating and engaging employees. Gain organizational skills for efficient task and project management. Learn talent management and succession planning principles. Acquire proficiency in Microsoft Word, Excel, and PowerPoint for business use. Why buy this Principles of Team Leading? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Principles of Team Leading you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Principles of Team Leading course is ideal for Aspiring team leaders and supervisors seeking to enhance their leadership skills. Existing team leaders aiming to refine their management techniques. Professionals transitioning into leadership roles. Individuals interested in understanding organizational dynamics and effective teamwork. Prerequisites This Principles of Team Leading was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Team Leader/Supervisor - Average Salary: £25,000 - £35,000 per year. Operations Manager - Average Salary: £35,000 - £55,000 per year. Department Manager - Average Salary: £30,000 - £50,000 per year. Project Manager - Average Salary: £35,000 - £55,000 per year. Human Resources Manager - Average Salary: £30,000 - £50,000 per year. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 2: Leadership Theories Leadership Theories 00:27:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 4: High Performance Teams High Performance Teams 00:34:00 Module 5: Motivating Employees Motivating Employees 00:28:00 Module 6: Organisational Skills Organisational Skills 00:28:00 Module 7: Talent Management Talent Management 00:39:00 Module 8: Succession Planning Succession Planning 00:26:00 Module 9: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00
Description: Time Management is simply defined as the way you choose to spend your time. It is up to you and your skills in managing your time. In everything you do, you need time to execute it, so you have to make most out of your time especially when you're a busy person. This course will help you set your goal setting strategies. Learning how to get more done in less time will not only help your work productivity but will give you extra time for yourself and your family. Who is the course for? Professionals who need to learn about time management and prioritization People who want to change or improve their time management skills Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Time Management course is a useful qualification to possess and would be beneficial for any busy professionals such as: Businessmen Entrepreneur Manager Supervisor Team Leader Top Executive. Updated Version-Advanced Diploma in Time Management Importance and Benefits of Time Management 00:11:00 Assess Your Current Work Practice 00:19:00 Identifying the Priorities 00:36:00 Say 'No' to Procrastination 00:42:00 Set Your Goals 00:24:00 Plan the Work 00:36:00 Work The Plan 00:18:00 Effective Time Management Techniques 00:10:00 Combat The Time Wasters 00:28:00 Time Management for Creative Work 00:36:00 The Art of Anticipating 00:15:00 Avoid Time Leaks 00:28:00 Assignment Assignment - Time Management Training - Online Course 00:00:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00 Old Version-Advanced Diploma in Time Management Module 1: Time Management Essentials The Basics On Goal Setting 00:30:00 You have To Believe In Your Goal 00:30:00 Your Goals Have To Match Your Values 01:00:00 Your Goals Have To Fit Your Timeline 00:15:00 Your Goals Must Be Attainable 01:00:00 Write Out Your Goals For Time Management 01:00:00 Check Your Progress Regularly 00:15:00 PC Tools For Goal Setting 01:00:00 When Your Goals Fail 00:15:00 The Benefits Of Goal Setting For Time Management 01:00:00 Wrapping Up 00:15:00 Module 2: Priority Management Where Do You Spend Your Time 01:00:00 Managing Tasks 01:00:00 Planning 01:00:00 Goals 01:00:00 Tips From The Gurus 01:00:00 Wrapping Up 00:15:00 Module 3: For Entrepreneurs Introduction 00:15:00 What Is Time Management? 01:00:00 Why Do I Need to Manage My Time Effectively Anyway? 00:30:00 What Happens When We Don't Manage Our Time Effectively? 00:30:00 How Do I Get Started With Good Time Management? 01:00:00 Refining the Process of Time Management 01:00:00 Can Time Management Become An Obsession? 00:30:00 So How Do I Stop Obsessing And Get Back On Track? 01:00:00 Keeping It Real - Setting Realistic Goals With Your Time Management 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Time Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Time Management 00:30:00
In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Create a fair, non-discriminatory and effective recruitment process, from deciding to hire through to onboarding. What you'll learn Design a fair and effective recruitment process Understand the primary legislation that covers recruitment in the UK and your responsibility as a recruiter Write an effective job description and person specification Write a fair and attractive job advert Understand how unconscious bias can affect recruitment decisions Fairly select and interview candidates Create an engaging induction and onboarding programme This course includes: 1.5 hours on-demand video Assignments 1 downloadable resource Access on mobile and TV Full lifetime access Certificate of completion Requirements The only requirement for this course is an interest in recruitment, and how to do it fairly Description Are you looking to recruit? Are you concerned about how to go about it? Are you unsure of how you make your recruitment campaign open to a diverse candidate base, and avoid discrimination? I can help with that... Making a recruitment decision is one of the most important decisions that a business will ever make. Whether you are taking on your first employee, taking on additional staff as your business grows, or looking to replace someone who has left, in today’s recruitment market, making sure that your recruitment process is fair and inclusive is so important. The recruitment market has changed so much in the past few years, and what candidates are looking for now is so different to 10 or even 5 years ago. Opening up your business to a more diverse and flexible workforce is becoming increasingly essential in you becoming an employer of choice. If you are looking to build an inclusive and effective recruitment process, then this course is for you, whether you are an employer, manager or supervisor. Over our time together we will work through the entire process, from making the decision to hire, through writing a job advertisement, the interview and right through to onboarding, and throughout we will be focussing on both the process and the legislation that affects recruitment in the UK. During the course we will cover: To hire or not to hire? What you need to think about before even starting the recruitment process The legal landscape: the key legislation that covers recruitment in the UK Understanding discrimination and bias, and what it means for the recruitment process How to manage your process to be inclusive to disabled candidates How to write effective and fair job descriptions and person specifications How to fairly advertise your job and reach a broad and diverse audience How to fairly shortlist and select your candidates How to hold an effective interview How to ensure you make the right hiring decision, for the right reasons The importance of induction and onboarding Who the course is for: Anyone who is interested in building a fair and inclusive recruitment process First time employers who want to get it right, first time Managers and supervisors with a responsibility for recruitment and an interest in diversity and inclusion HR professionals with an interest in recruitment and selection
Scaling great heights can be awe-inspiring yet laden with unforeseen perils. The 'Certificate in Work At Height Training at QLS Level 3' course illuminates the mysteries behind the safe practices one should adhere to when elevated above the ground. Equipped with a well-structured curriculum, the programme offers insights into the stringent regulations, conducts thorough risk assessments, and sheds light on the use of appropriate height equipment. Whether you're just commencing your career or endeavour to augment your skills, this training serves as a beacon, guiding you away from potential hazards. With the growing demand for work in elevated terrains, understanding the intricacies of maintaining safety is paramount. This course acts as your compass, directing you through a labyrinth of duties, prevention techniques, and the selection of the right tools. By the time you complete the course, you'll have acquired the proficiency to safeguard yourself and act as a custodian of safety for others. In today's world, where the sky is the limit, ensure you're soaring confidently. From the construction mogul crafting towering skyscrapers to the window cleaner ensuring they glisten - equip yourself with the knowledge and prowess this course pledges to confer. Learning Outcomes: Comprehending the fundamental principles behind working at elevated levels safely. Understanding and adhere to regulations related to working at height. Identifying potential hazards and implement measures to prevent them. Developing the acumen to conduct comprehensive risk assessments for varied scenarios. Gaining proficiency in selecting and using the appropriate work at height equipment. Understanding duties and responsibilities linked with elevation tasks. Fostering a culture of safety, and promoting best practices among peers. Why choose this Certificate in Work At Height Training at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in Work At Height Training at QLS Level 3 course for? Individuals aiming to venture into professions involving elevated work. Construction workers keen on enhancing their safety knowledge. Site managers wishing to ensure a hazard-free environment for their teams. Safety officers looking to refine their understanding of height-related risks. Window cleaners, painters, and maintenance personnel aiming for better safety protocols. Career path Site Supervisor: Average UK salary - £35,000 - £40,000 Per Annum Safety Officer: Average UK salary - £27,000 - £32,000 Per Annum Construction Manager: Average UK salary - £40,000 - £50,000 Per Annum Maintenance Coordinator: Average UK salary - £28,000 - £33,000 Per Annum Elevated Window Cleaner: Average UK salary - £22,000 - £27,000 Per Annum Safety Trainer (Specialising in Heights): Average UK salary - £30,000 - £35,000 Per Annum Prerequisites This Certificate in Work At Height Training at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Certificate in Work At Height Training at QLS Level 3 Introduction, Regulations and Duties 00:22:00 Assessment and Prevention 00:27:00 Work at Height Equipment 00:21:00 Assignment Assignment - Certificate in Work At Height Training at QLS Level 3 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00