213 Supervisor courses in Sawbridgeworth delivered Live Online

Managing people and teams is consistently the biggest challenge raised by new managers (and even many experienced managers). This 3 hour course is aimed at introducing new and existing supervisors and managers to key supervisory skills, allowing them to develop their competence as supervisors. The course covers: Understanding your role as a supervisor SRA obligations and competence expectations Setting expectations and effective delegation Monitoring progress and quality Managing performance in difficult situations Top tips for impactful feedback By the end of this course participants will have had an opportunity to consider their current skills; develop new skills; and think about further development needs. Target Audience This online course is aimed at managers, team leaders and other supervisors. Please note that this course does NOT meet the LAA requirements as a Supervisor Course. If you need a Legal Aid Supervisor course, then please check out our Supervision & Managing Performance Course. Resources Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Matthew Howgate, Consultant, DG Legal Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme. Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance.

The Temporary Works Supervisor course will provide you with knowledge of the role. You will also gain a good understanding of risk management on a temporary works site. Course Objectives: By the end of the course, the delegate will gain knowledge of: Have gained an understanding of the importance of cooperation and teamwork on a temporary works site Understand the legal duties of the role Have a stronger awareness of risk management on-site as well as the roles of a supervisor and their fellow employees on site Leave the course with an understanding of the “4C’s”, Communication, Cooperation, Coordination and Competency Course Content: Different groups and types of Temporary Works BS5975:2019 CDM Regulations Legislation and Codes of Practice Temporary Works Register, Design Brief and Design Case studies, policy and procedures, Standard solutions and permitted drawings Risk assessments, method statements Safe systems of work The roles and duties of a Temporary Works Supervisor Assessment: To successfully complete the course, you will need to get 72% or above in the final exam. The trainer encourages the delegates to be interactive and involved throughout the training. Certificate: The certificate for this course is valid for 5 years. Instructions Please note all Temporary Works Supervisor courses with the venue “Remote Learning” will be delivered by a tutor over a video call. This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course. Further attendee information will be sent in a separate email, please check your inbox.

Manage the day to day operations involved in supply chain.

This highly interactive, tailored program will give your HR team the skills and tools necessary to understand why employees leave and how to stop attrition from happening at your organization. Participants Will Learn : Adaptive Solutions for Employee Retention Leadership as a Tool for Retention Fiercely Competitive: How to Attract the Best Talent Out There with DEI Program Details Digitally delivered Optimised for tailored audiences Built for groups of 20+ Led by experienced and certified professionals Delivered in bite-sized, 1- hour sessions Specialised to address issues around inclusivity and equity in the industry Investment Fee: £50,000 25 participants max per 12-week cohort TRAINING FORMAT : 12 - Week Cohorts Delivered in 1-hour sessions Virtually Facilitated Sessions Contents Module 1 : Why Employees Leave Module 2 : Top 3 Reasons and Solutions Module 3 : Leadership and Communication Module 4 : Adaptive Solutions Module 5 : Modern Leadership Theories and Practices Module 6 : Situational Leadership and Behavioral Style Management Module 7 : Characteristics of Optimal Leaders Module 8 : DEI, the Gender Gap, and Cultural Diversity Module 9 : DEI and Gender Gap Resolution as Strategic Advantages Module 10 : Supervisor and Management Solutions Module 11 : Mental Health Support, Meaningful Work, ad Career Advancement Module 12 : Work Flexibility and Remote Work Integrations Netwomen HR & DEI Program One Pager UK

This half day online course will assist candidates in preparing for the forthcoming initial Casework Assistant exam.

This one day online course will assist candidates in preparing for the forthcoming initial Senior Caseworker exam.

Whether you are embarking on your coaching journey or boast a wealth of coaching experience, Systemic Coaching Supervision presents a vibrant resource for professional and personal growth. This unique approach employs a systemic perspective to review your interactions with teams, organisations, couples, and individuals, while also delving into the dynamics within yourself. You will take another stride toward mastering the art of working with complex systems through Systemic Coaching Supervision. Guided by one of our seasoned supervisors, this process will:   1. Heighten your self-awareness as a coach. 2. Unearth strategies to enhance the depth and breadth of your coaching practice. 3. Strengthen your commitment to ethical conduct and best coaching practices. 4. Recharge and rejuvenate yourself for the demands of this rewarding but challenging work.   Within a nurturing cohort, you will encounter the same level of collaboration and wisdom that you have grown to rely on in Organisation and Relationship Systems Coaching (ORSC™). CRR Global’s coaching supervision, rooted in systemic principles, provides invaluable support for the vital work you undertake with teams and intricate systems.   Our team coaching supervision sessions fulfil the requirements for yourAdvanced Certification for Team Coaches (ACTC) accreditation via the ICF. · Intimate groups · Engage in a virtual program consisting of four 75-minute sessions · Cultivate this beneficial routine for coaching professionals · Partake in systems-inspired introspection led by an experienced ORSC coaching supervisor · Further enrich your skills in team and systems coaching, elevate self-awareness, and explore ethical standards and best practices · Utilise a framework that facilitates system alignment and collective action · Eligible for five hours of ICF resource development credits   Fulfil the required five hours of group coaching supervision needed for the Advanced Certification in Team Coaching (ACTC). Explore the transformative power of reflective practice in enhancing your coaching skills. Utilising CRR Global’s Meet, Reveal, Align & Act model as your guide, you will reinforce your capacity for systems thinking and unpack your experiences to evolve as a more proficient practitioner.

Call centre training course description A theory based course covering the major technologies found in call centres today. What will you learn ACD IVR CRM CTI Diallers Call centre training course details Who will benefit: Anyone needing to know about technologies used in call centres. Prerequisites: Telecommunications Introduction Introduction to data comms and networking Duration 2 days Call centre training course contents Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. Telephony and telecomms basics PSTN, switching, PBXs, call routing. Data basics OSI, IP, VoIP. Routing, queuing and matchmaking Principles, distribution, sequencing. ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. Call centre integration Media types, VoIP, unified messaging, VoiceXML. CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.

About this Training Course Time is money in all industries. For the Oil & Gas industry, this is no exception and the ability to maximise return on investment is all related to where the Oil is and how easily and quickly we can get that product to the customer. Whether in a technical, managerial or supporting role, you are a valuable asset in ensuring that project delivery targets are met and profits are realised. As Petroleum Engineering (PE) activities continue to increase, professionals like you must grasp the language and technology of PE operations in order to maximise expenditures throughout the producing life of a well. Petroleum Engineering equipment and procedures have a unique language that must be conquered for maximum benefit. Clear and understandable explanations of rig equipment, completion equipment, operations procedures, and their complex interactions provide an excellent foundation for smooth communication and increased efficiency in inter-department project team efforts. A confident understanding of the technical jargon and a visual appreciation of the various pieces of equipment used provides for an overall 'big picture' of the industry value chain. This serves as an excellent foundation for smooth communication and increased efficiency in inter-department project team efforts. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives By the end of this course, the participants will be able to: Define the role of Petroleum Engineering and its interaction between other departments Describe terms used in the Oil & Gas industry such as Surface/Subsurface, Upstream, Midstream and Downstream Describe the Appraisal of Oil & Gas Discoveries, the Cost Estimations, Economics & Reserves Explain what is the Formation, how do we connect to it, and how do we ensure best value Describe how to construct a well, select the equipment & methods, understand the duration that the well is required to perform for Target Audience This course will benefit those in geology, reservoir engineering, equipment and maintenance, and non-petroleum engineering technical professionals as well as forward-looking executives in the following fields who are interested to enhance their knowledge and awareness of the drilling process for increased productivity and contribution to the team that they're supporting: Accounting Administration Business Development Commercial E & P IT Estimation & Proposal Finance & Administration Finance HSE General Management Joint Ventures Legal Logistics Materials Planning Planning & Budgeting Procurement Sourcing Supply Chain Tender Contract Training Drilling Fluids Course Level Basic or Foundation Trainer Your Expert Course Trainer has over 40 years of experience in the Oil & Gas industry. During that time, he has worked exclusively in well intervention and completions. After a number of years working for intervention service companies (completions, slickline & workovers), he joined Shell as a well service supervisor. He was responsible for the day-to-day supervision of all well intervention work on Shell's Persian/Arabian Gulf platforms. This included completion running, coil tubing, e-line, slickline, hydraulic workovers, well testing and stimulation operations. An office-based role as a senior well engineer followed. He was responsible for planning, programming and organising of all the well engineering and intervention work on a number of fields in the Middle East. He had a brief spell as a Site Representative for Santos in Australia before joining Petro-Canada as Completions Superintendent in Syria, then moved to Australia as Completions Operations Superintendent for Santos, before returning to Shell as Field Supervisor Completions and Well Interventions in Iraq where he carried out the first ever formal abandonment of a well in the Majnoon Field. While working on rotation, he regularly taught Completion Practices, Well Intervention, Well Integrity and Reporting & Planning courses all over the world. In 2014, he started to focus 100% on training and became the Technical Director for PetroEDGE. Since commencing delivering training courses in 2008, he has taught over 300 courses in 31 cities in 16 countries to in excess of 3,500 participants. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this Training Course On a day-to-day basis, one of the most common technologies utilised in well intervention is Coiled Tubing. This is prevalent in the oil industry and the technology is used during drilling, completion and production phases of Oil & Gas wells worldwide. This 5 full-day course will look at the following areas: Equipment for surface and pressure control Assembly components for bottom-hole Details of the different types of interventions performed with Coiled Tubing, and How to deal with fatigue and corrosion. The aim of this course is to enable the participants to gain key knowledge that they will require to actively and efficiently participate in the planning, design, and / or execution of a Coiled Tubing intervention. With this, the participants will learn how to calculate the string operating limits and the volumes and rates during nitrogen interventions. The course will walk the participants through the emergency responses and contingencies to deal with in various scenarios. Time will be allocated for the participants to work on the practical exercises as well as real field cases and problems. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives By the end of the course, the participants will be able to: Plan, design, manage and execute interventions for Coiled Tubing Enhance operational performance during interventions for Coiled Tubing Explain the recommended equipment for various Coiled Tubing field conditions and applications Discuss the proper pressure control equipment for any particular well condition Learn about the most commonly used downhole tools and explain their function Understand how to calculate and define string limits for Coiled Tubing Learn how to work safely with liquid nitrogen Target Audience This course is aimed at Drilling and completion engineers Production engineers Surface/subsurface engineers Operations engineers Service company managers Field engineers This course will also benefit professionals who would like to increase their knowledge in the planning, design and/or execution of Coiled Tubing and Liquid Nitrogen interventions. Course Level Basic or Foundation Training Methods Other than the daily quizzes to reinforce the materials presented in the session, the participants will work through exercises such as: Selecting suitable BHAs for various operations Rigging up equipment in the correct order and preparing an outline testing programme Carrying out suitable calculations to perform an N2 lift Preparing an outline programme for a balanced cement plug Identifying issues in various videos & photos and suggesting mitigations Basic N2 safety quiz Final exercise will be preparing an outline programme for a Proppant Clean out, including a detailed Risk Register and Mitigation options Trainer Your expert course instructor has over 40 years of experience in the Oil & Gas industry. During that time, he has worked exclusively in well intervention and completions. After a number of years working for intervention service companies (completions, slickline & workovers), he joined Shell as a well service supervisor. He was responsible for the day-to-day supervision of all well intervention work on Shell's Persian/Arabian Gulf platforms. This included completion running, coil tubing, e-line, slickline, hydraulic workovers, well testing and stimulation operations. An office-based role as a senior well engineer followed. He was responsible for planning, programming and organising of all the well engineering and intervention work on a number of fields in the Middle East. He had a brief spell as a Site Representative for Santos in Australia before joining Petro-Canada as Completions Superintendent in Syria, then moved to Australia as Completions Operations Superintendent for Santos, before returning to Shell as Field Supervisor Completions and Well Interventions in Iraq where he carried out the first ever formal abandonment of a well in the Majnoon Field. While working on rotation, he regularly taught Completion Practices, Well Intervention, Well Integrity and Reporting & Planning courses all over the world. In 2014, he started to focus 100% on training and became the Technical Director for PetroEDGE. Since commencing delivering training courses in 2008, he has taught over 300 courses in 31 cities in 16 countries to in excess of 3,500 participants. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations