37902 Sup courses

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers System engineers Customers deploying and maintaining Cisco Unified Contact Center Express products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options, architecture, and sizing and ordering tools. Provide a complete description of the Cisco Unified CCX installation process, the configuration required with an overview of most common configuration web pages, and describe the call flow processes needed to establish a call on Cisco Unified CCX. Describe the Cisco Unified CCX script editor, how it is installed and how to implement common IVR scripting techniques. Provide a comprehensive view of Cisco Unified CCX ACD operations to include basic contact center build-up, scripting, agent and supervisor desktop configurations, advanced scripting topics, and reporting. Describe how to install, configure and use features found in Cisco Unified CCX Premium such as, Remote Monitoring, Outbound Dialer, Agent Email, Agent Web Chat, and Automatic Speech Recognition (ASR) and Text-to-Speech (TTS). Understand how to maintain and monitor a Cisco Unified CCX system This course, Deploying Cisco© Unified Contact Center Express (UCCXD) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. Cisco Unified CCX Product Overview Cisco Unified CCX Product Packages Cisco Unified CCX Architecture Designing Cisco Unified CCX Cisco Unified CCX Installation and Configuration Installing Cisco Unified CCX Managing Cisco Unified CCX Configuring Basic Properties of Cisco Unified CCX Cisco Unified CCX Scripting Understanding Script Editor Basics Creating a Basic IVR Script Prompting and Collecting Information Accessing an External Database Making Decisions Confirming Caller Input Cisco Unified CCX ACD Operations Implementing Cisco Unified CCX

Duration 3 Days 18 CPD hours This course is intended for This course is recommended for technical professionals who support, install, deploy or administer Check Point products. Overview Know how to perform periodic administrator tasks. Describe the basic functions of the Gaia operating system. Recognize SmartConsole features, functions, and tools. Understand how SmartConsole is used by administrators to give user access. Learn how Check Point security solutions and products work and how they protect networks. Understand licensing and contract requirements for Check Point security products. Describe the essential elements of a Security Policy. Understand the Check Point policy layer concept. Understand how to enable the Application Control and URL Filtering software. Blades to block access to various applications. Describe how to configure manual and automatic NAT. Identify tools designed to monitor data, determine threats and recognize opportunities for performance improvements. Describe different Check Point Threat Prevention solutions for network attacks. Articulate how the Intrusion Prevention System is configured, maintained and tuned. Understand the Infinity Threat Prevention system. Knowledge about Check Point's IoT Protect. Learn basic concepts and develop skills necessary to administer IT security fundamental tasks. Course Outline Configure the Security Management Server. Use the WebUI to run the First Time Wizard. Install the Smart Console. Install the Alpha Gateway using the network detailed in the course topology. Demonstrate how the Security Management Server and Gateway communicate. Test SIC Status. Create multiple administrators and apply different roles and permissions for simultaneous administration. Validate existing licenses for products installed on the network. Create and configure host, network and group objects. Create a simplified Security Policy. Demonstrate how to use Security Zones in policy. Demonstrate how to share a layer between Security Polices. Configure Network Address Translation for server and network objects. Enable Identity Awareness. Deploy user access roles for more granular control of the security Policy. Generate network Traffic and use traffic visibility tools to monitor the data. Use SmartConsole and SmartView Monitor to view status, alerts, and block suspicious traffic.

Duration 2 Days 12 CPD hours This course is intended for This course is designed for technical professionals who need to know how to deploy a Cisco Integrated Threat Defense solution in their network environment. Cisco integrators and partners Systems and network engineers Technical architects Technical support personnel Overview After taking this course, you should be able to: Understand the network security landscape and the Cisco Integrated Threat Defense (ITD) solutions Describe the key components of the ITD solution and their use in the network Configure the Cisco Identity Services Engine (ISE) for a baseline of operation in the ITD solution Configure the integration between the Cisco Stealthwatch and Cisco ISE platforms Configure the integration between the Cisco Firepower and ISE platforms Configure the integration between Cisco Firepower and Cisco Advanced Malware Protection (AMP) for Endpoints The Implementing an Integrated Threat Defense Solution (SECUR201) v1.2 course provides an analysis of the cybersecurity landscape with an emphasis on the importance of an integrated threat defense architecture. Through a combination of lessons and hands-on practice, you will learn to deploy and integrate Cisco©?s Integrated Threat Defense solutions which include: Cisco Identity Services Engine (ISE), Cisco Stealthwatch, Cisco Firepower NGFW, and Cisco AMP for Endpoints. This course provides you with the knowledge and skills to implement and integrate solution components with existing network services, integrate solution components with the pxGrid (Platform Exchange Grid) framework, integrate network and endpoint-based malware protection, and observation of security dataflow after the introduction of malware. Course Outline Integrated Threat Defense Introduction ITD Products Identity Services Engine Setup Integration of Stealthwatch with Identity Services Engine Integration of Firepower with Identity Services Engine Integration of Firepower with AMP for Endpoints Lab outline Connecting to the Lab Environment Integrating ISE and Active Directory Integrating ISE and Cisco Adaptive Security Appliance (ASA) Configuring pxGrid and Client Certificates Integrating Stealthwatch with Identity Services Engine Integrating Network Visibility Module (NVM) with AnyConnect Integrating Firepower with Identity Services Engine Integrating AMP for Endpoints with Firepower

Duration 3 Days 18 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner / Team Lead / Power User Overview Describe and execute business processes in SAP S/4HANA aATP Through instructor lectures and demonstrations balanced with extensive system exercises you will gain a thorough understanding of how aATP can support your logistics processes. This course provides fundamental training regarding availability check in SAP S/4HANA. The availability check in S/4HANA Fundamentals of ATP-check during sales order processing Checking Methods in Detail (Planning Strategies and Requirement Classes, ATP-Check and Scheduling) Backorder Processing in S/4HANA Advanced Available-to-Promise (aATP) in S/4HANA Overview of the basic aATP process in S/4HANA Advanced Available-to-Promise aATP and Allocation: Single and multiple allocation checks, using manage Characteristic catalog Introducing Release for Delivery Fundamentals of Alternative-based-Confirmation Backorder Processing with aATP in S/4HANA Additional course details: Nexus Humans S4270 Advanced Available-to-Promise in SAP S/4HANA training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the S4270 Advanced Available-to-Promise in SAP S/4HANA course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Security administrators Security consultants Network administrators Systems engineers Technical support personnel Cisco integrators, resellers, and partners Overview Identify the key components and methodologies of Cisco Advanced Malware Protection (AMP) Recognize the key features and concepts of the AMP for Endpoints product Navigate the AMP for Endpoints console interface and perform first-use setup tasks Identify and use the primary analysis features of AMP for Endpoints Use the AMP for Endpoints tools to analyze a compromised host Analyze files and events by using the AMP for Endpoints console and be able to produce threat reports Configure and customize AMP for Endpoints to perform malware detection· Create and configure a policy for AMP-protected endpoints Plan, deploy, and troubleshoot an AMP for Endpoints installation Use Cisco Orbital to pull query data from installed AMP for Endpoints connectors Describe the AMP Representational State Transfer (REST) API and the fundamentals of its use Describe all the features of the Accounts menu for both public and private cloud installations This course shows you how to deploy and use Cisco AMP for Endpoints, a next-generation endpoint security solution that prevents, detects, and responds to advanced threats. Through expert instruction and hands-on lab exercises, you will learn how to implement and use this powerful solution through a number of step-by-step attack scenarios. You?ll learn how to build and manage a Cisco AMP for Endpoints deployment, create policies for endpoint groups, and deploy connectors. You will also analyze malware detections using the tools available in the AMP for Endpoints console, Cisco Threat Grid, and the Cisco Orbital Advanced Search Tool. Course Outline Introducing Cisco AMP Technologies Introducing AMP for Endpoints Overview and Architecture Navigating the Console Interface Using Cisco AMP for Endpoints Identifying Attacks Analyzing Malware Managing Outbreak Control Creating Endpoint Policies Working with AMP for Endpoint Groups Using Orbital for Endpoint Visibility Introducing AMP REST API Navigating Accounts

Duration 2 Days 12 CPD hours This course is intended for Professionals who want unparalleled creative freedom, productivity, and precision for producing superb 3D modeling. Overview Powerful tools and techniques for drawing, dimensioning, and printing 2D drawings, Use content that has been previously created, Extract information from your drawings, Streamline the design process and become more productive with AutoCAD. Discover the powerful tools and techniques for drawing, dimensioning, and printing 2D drawings in this course that enables you to reuse content and extract information from your drawings. Working Effectively with AutoCAD Creating a Custom Workspace Using the Keyboard Effectively Object Creation, Selection, and Visibility Working in Multiple Drawings Copying and Pasting Between Drawings Using Grips Effectively Additional Layer Tools Accurate Positioning Coordinate Entry Locating Points with Tracking Construction Lines Placing Reference Points Projects - Productivity Tools Schematic Project - Purifier Unit Mechanical Project - 2 Views Architectural/Civil Project - Formal Garden Mechanical Project - Cover Plate Architectural Project - Addition Mechanical Project - Block Mechanical Project - Plate Parametric Drawing Working with Constraints Geometric Constraints Dimensional Constraints Working with Blocks Creating Blocks Editing Blocks Removing Unused Elements Adding Blocks to Tool Palettes Modifying Tool Properties in Tool Palettes Projects - Creating and Organizing Blocks Mechanical Project - Control Panel Architectural Project - Furniture Layout Civil Project - Utility Layout Creating Templates Why Use Templates? Controlling Units Display Creating New Layers Adding Standard Layouts to Templates Saving Templates Advanced Layouts Creating and Using Named Views Advanced Viewport Options Layer Overrides in Viewports Additional Annotative Scale Features Annotation Styles Creating Text Styles Creating Dimension Styles Creating Multi-leader Styles Projects - Drawing Setup and Utilities Interiors Project Mechanical/Schematic Project Civil/Map Project Mechanical Project - Dimension Styles External References Attaching External References Modifying External References Xref Specific Information Projects - Drawing D-sized Title Block Mechanical Project - Drill Press Base Architectural Project - Office Tower P&ID Project - Oil Lubrication System Civil Project - Warehouse Site

Duration 3 Days 18 CPD hours This course is intended for Business application consultant Data Consultant / Manager Database Administrator Application developer BI specialist Overview This course will prepare you to: Understand and put into practice the main advanced modeling capabilities of SAP HANA 2.0 SPS04 in the areas of text search and analysis, graph modeling, spatial analysis and predictive modeling. Promote these advanced modeling capabilities to extend the core SAP HANA Modeling features. Broaden your experience with the modern SAP HANA tooling in XS Advanced (SAP Web IDE for SAP HANA) This course provides advanced knowledge and practical experience on several topics that are included in, or connected to, the scope of the modeler role. Its purpose is to take a step further, beyond the core modeling knowledge from HA300, and to demonstrate how applications powered by SAP HANA can benefit from innovations such as Spatial Data Storage and Processing, Text Search and Analysis, Predictive Analysis and Graph Modeling.The course is supported by many demos and exercise, which demonstrate the advanced modeling capabilities in several scenarios. For example, working with classical schemas or HDI containers in XS Advanced, using the SQL console, developing graphical models. Some of the proposed case studies blend together several modeling capabilities, such as text with spatial, or text with graph.An introduction to SAP HANA Series Data is also provided. Introduction to Advanced ModelingSAP HANA Predictive Analysis Library (PAL) Describing SAP HANA PAL Using PAL in Flowgraphs Calling PAL Functions in Calculation Views Calling PAL Procedures in SQL Scripts Exploring the PAL Library SAP HANA Spatial Introducing SAP HANA Spatial Working with Spatial Data Types Importing and Exporting Spatial Data Accessing and Manipulating Spatial Data Using Spatial Clustering SAP HANA Graph Defining SAP HANA Graph Workspace Describing the Different Graph Algorithms Using the Graph Node in Calculation Views Using GraphScript Procedures SAP HANA Text Understanding Full Text Search Understanding Text Analysis Understanding Text Mining SAP HANA Series Data Getting Started with SAP HANA Series Data

Duration 2 Days 12 CPD hours This course is intended for Customers and systems operators that want to learn fundamental AOS concepts and navigate Prism on AHV. Junior IT administrators and business leaders who manage Nutanix clusters in the datacenter and want a formal, hands-on, detailed introduction to Nutanix datacenter administration. The Nutanix Hybrid Cloud Fundamentals course introduces you to the products, capabilities, and technologies that serve as the foundation of Nutanix?s Hybrid Cloud solution.Begin by exploring the history of this technology space, including different types of clouds, and how on-prem and public infrastructures came together to create hybrid operating models. Then, delve deeper into essential Nutanix products ? AOS, AHV, and Prism ? while discussing how these products were designed to solve business challenges.And conclude by discussing certain fundamental aspects involved in operating the Nutanix Hybrid Cloud, such as cluster updates, managing virtual machines, reporting and performance metrics, and more Module 1: Introduction Describe course terminology, such as three-tier architecture, hyperconverged architecture, and public, private, and hybrid clouds. Module 2: Understanding AOS Concepts Describe self-healing architecture Describe replication factor Describe Nutanix multicloud solutions Module 3: Understanding Cluster Management Concepts Explain Prism Element features and benefits Explain Prism Central features and benefits Manage the Image Repository Upgrade the hypervisor and AOS on a cluster Describe Life Cycle Manager. Module 4: Understanding Storage Concepts Define a storage pool and storage container Identify components of AOS Distributed Storage Identify space-saving technologies Module 5: Managing VMs Create and manage virtual machines (VMs) Add a VM to a category Describe Acropolis Dynamic Scheduler (ADS) Describe data locality Module 6: Monitoring VMs and Cluster Health Use metrics to identify performance issues Measure VM performance using Nutanix tools: Health dashboard, Analysis dashboard, Alerts dashboard Use the Support Portal and Insights Module 7:Understanding Data Protection Concepts Describe how to enable data protection on a VM Define a retention policy Define Nutanix Mine Identify the different types of replication targets

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Project managers and consultants involved in and concerned with the implementation of an ISMS, expert advisors seeking to master the implementation of an ISMS, individuals responsible for ensuring conformity to information security requirements within an organization Overview Master the concepts, approaches, methods and techniques used for the implementation and effective management of an ISMS Learn how to interpret the ISO/IEC 27001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an ISMS Acknowledge the correlation between ISO/IEC 27001, ISO/IEC 27002 and other standards and regulatory frameworks Acquire the expertise to advise an organization in implementing Information Security Management System best practices This training course is designed to prepare you to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001. It aims to provide a comprehensive understanding of the best practices of an ISMS and a framework for its continual management and improvement. Introduction to ISO/IEC 27001 and initiation of an ISMS Training course objectives and structure Standards and regulatory frameworks Information Security Management System (ISMS) Fundamental information security concepts and principles Initiation of the ISMS implementation Understanding the organization and its context ISMS scope Planning the implementation of an ISMS Leadership and project approval Organizational structure Analysis of the existing system Information security policy Risk management Statement of Applicability Implementation of an ISMS Documented information management Selection and design of controls Implementation of controls Trends and technologies Communication Competence and awareness Security operations management ISMS monitoring, continual improvement, and preparation for the certification audit Monitoring, measurement, analysis, and evaluation Internal audit h Management review Treatment of nonconformities Continual improvement Preparing for the certification audit Certification process and closing of the training course

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course are Technology Consultants, System Administrators, System Architects, Database Administrators, Help Desk/COE Support, and Program/Project Managers. Overview Presentation in detail of the architecture of SAP NetWeaver Application Server (SAP NetWeaver AS).Learn effective techniques for navigating.Receive an overview of the development process in an SAP system landscape In this course, students gain knowledge about the fundamentals of SAP NetWeaver Application Server. SAP Systems Explaining the Key Capabilities of SAP NetWeaver Explaining the Architecture of an SAP System, Application Server (AS) ABAP and Application Server (AS) Java Navigation Basics Navigating with SAP Graphical User Interface (GUI) for Windows in AS ABAP Systems Navigating with a Browser in AS Java Systems System Core Explaining AS ABAP and AS Java System Architecture Identifying the Processes of an AS ABAP System Processing User Requests in AS ABAP Using Additional Processes of an AS ABAP System Explaining the Processes of an AS Java System Software Development in SAP Systems Outlining the Data Structure of an AS ABAP System Managing Transports in the ABAP Environment Explaining ABAP Workbench Tools Developing and Transporting an ABAP Repository Object Developing Applications in AS Java Developing Applications in Eclipse for ABAP Communication and Integration Technologies Describing Communication with Remote Function Call-Based (RFC) Technology Describing the Basics of Web Services Describing OData in SAP Gateway Application Lifecycle Management (ALM) Explaining Application Lifecycle Management (ALM) Describing the Installation of an SAP System Describing the Maintenance of an SAP System SAP Portfolio Overview Identifying the Platform, Database, and User Experience in the SAP Technology Portfolio Outlining Additional Components of the SAP Technology Portfolio Identifying the Components of the SAP Applications Portfolio SAP User Interfaces Accessing AS ABAP Systems with SAP GUI Accessing SAP Systems Using Other User Interfaces Additional Information Sources Accessing the SAP Service Marketplace (SMP) Accessing the SAP Community Network (SCN)