37586 Sup courses

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Cisco integrators, resellers, and partners Network administrators Security administrators Security consultants Systems engineers Technical support personnel Overview After taking this course, you should be able to: Cisco Advanced Malware Protection (AMP) Recognize the key features and concepts of the AMP for Endpoints product Navigate the AMP for Endpoints console interface and perform first-use setup tasks Identify and use the primary analysis features of AMP for Endpoints Use the AMP for Endpoints tools to analyze a compromised host Analyze files and events by using the AMP for Endpoints console and be able to produce threat reports Configure and customize AMP for Endpoints to perform malware detection Create and configure a policy for AMP-protected endpoints Plan, deploy, and troubleshoot an AMP for Endpoints installation Use Cisco Orbital to pull query data from installed AMP for Endpoints connectors. Describe the AMP Representational State Transfer (REST) API and the fundamentals of its use Describe all the features of the Accounts menu for both public and private cloud installations Protecting Against Malware Threats with Cisco AMP for Endpoints (SSFAMP) v6.0 is a 3-day course that shows you how to deploy and use Cisco© AMP for Endpoints, a next-generation endpoint security solution that prevents, detects, and responds to advanced threats. Through expert instruction and hands-on lab exercises, you will learn how to implement and use this powerful solution through a number of step-by-step attack scenarios. You?ll learn how to build and manage a Cisco AMP for Endpoints deployment, create policies for endpoint groups, and deploy connectors. You will also analyze malware detections using the tools available in the AMP for Endpoints console, Cisco Threat Grid, and the Cisco Orbital Advanced Search Tool. The course qualifies for 24 Cisco Continuing Education credits (CE) towards recertification.This class will help you:Learn how to deploy and manage Cisco AMP for EndpointsSucceed in today?s high-demand security operations roles Course Outline This course will cover the following topics: Introducing to Cisco AMP Technologies Introducing AMP for Endpoints Overview and Architecture Navigating the Console Interface Using Cisco AMP for Endpoints Identifying Attacks Analyzing Malware Managing Outbreak Control Creating Endpoint Policies Working with AMP for Endpoint Groups Using Orbital for Endpoint Visibility Introducing AMP REST API Navigating Accounts

Duration 1 Days 6 CPD hours This course is intended for This course is ideal for developers, engineers and others including: Cloud solution architects Cloud administrators Customer sales engineers DevOps engineers Sales engineers Systems engineers Technical solutions architects Overview After taking this course, you should be able to: Describe what clouds are supported and how to configure clouds for Cost Optimizer Examine the Cost Optimizer snapshots of costs incurred by the various clouds installed for an organization This course, Mulitcloud Cost Optimization with Cisco CloudCenter Suite (CLDCO) v1.0, teaches you how the reporting and analysis of consumption the cost optimizer provides, functions within a Cisco© CloudCenter Suite. The cost optimizer works together with two other primary mechanisms: a workload manager that helps users deploy applications and manage governance policies, and an action orchestrator that provides seamless integration and workflow automation. Through lessons and hands-on experiences, you will learn the functionality of the CloudCenter cost optimizer Implementing Cisco CloudCenter Suite Cost Optimizer Cisco CloudCenter Suite Cost Optimizer Examining Cost Optimizer Inventory, Reports, Rightsizing, and Troubleshooting Configure Cost and Inventory Reports in the User Interface Lab outline Create Users, User Roles, and Cloud Permissions Create Cost Group and Billing Unit Use Cisco CloudCenter Suite Cost Optimizer Representational State Transfer (REST) API Additional course details: Nexus Humans Cisco Multicloud Cost Optimization with Cisco CloudCenter Suite (CLDCO) v1.0 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Multicloud Cost Optimization with Cisco CloudCenter Suite (CLDCO) v1.0 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for IS Security Officers IS Managers Risk Managers IS Systems Auditors Information Systems Owners IS Control Assessors System Managers Government Employees Overview Upon completion, Certified Information Systems Security Auditor students will be able to establish industry acceptable Cyber Security & IS management standards with current best practices and be prepared to competently take the C)ISSA exam. The Certified Information Systems Security Auditor, C)ISSA , course covers the skills and knowledge to assess vulnerabilities, report on compliance and implement controls for private and public enterprises. Many organizations require an Information System Auditor?s expert knowledge when it comes to identifying critical issues and providing effective auditing solutions. Through the use of a risk-based approach, the C)ISSA is able to implement and maintain cost-effective security controls that are closely aligned with both business and industry standards. Course Outline The Process of Auditing Information Systems Risk-Based Auditing Audit Planning and Performance IS Systems Auditor reports IT Governance and Management Systems Acquisition, Development and Implementation Systems Development Models Types of Specialized Business Applications Application Controls Information Systems Operations, Maintenance, and Support System and Communications Hardware Additional course details: Nexus Humans C)ISSA Certified Information Systems Security Auditor Mile 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the C)ISSA Certified Information Systems Security Auditor Mile 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Duration 3 Days 18 CPD hours This course is intended for Professionals who want unparalleled creative freedom, productivity, and precision for producing superb 3D modeling. Overview Fundamental concepts and workflows for creating 3D models using AutoCAD, Represent a design by creating solid primitives, solid or surface models from cross-sectional geometry, or composite models from multiple solid models, Complete a solid model design by adding the necessary features to detail, duplicate, and position 3D models, Convert 2D objects to 3D objects, Document a 3D design by creating 2D drawings for production and visualization, Communicate design ideas using visual styles, lights, model walk-through tools, and renderings. In this course, you will learn the fundamental concepts and workflows for creating 3D models using AutoCAD. IntroductionAdvanced Text Objects Annotation Scale Overview Using Fields Controlling the Draw Order Working with Tables Working with Linked Tables Creating Table Styles Projects - Advanced AnnotationDynamic Blocks Working with Dynamic Blocks Creating Dynamic Block Definitions Dynamic Block Authoring Tools Additional Visibility Options Attributes Inserting Blocks with Attributes Editing Attribute Values Defining Attributes Redefining Blocks with Attributes Extracting Attributes Projects - Advanced Blocks & AttributesOutput and Publishing Output For Electronic Review Autodesk Design Review Publishing Drawing Sets Other Tools for Collaboration eTransmit Hyperlinks Cloud Collaboration and 2D Automation Connecting to the Cloud Sharing Drawings in the Cloud Attach Navisworks Files Attach BIM 360 Glue Models Introduction to Sheet Sets Overview of Sheet Sets Creating Sheet Sets Creating Sheets in Sheet Sets Adding Views to Sheets Importing Layouts to Sheet Sets Publishing & Customizing Sheet Sets Transmitting and Archiving Sheet Sets Publishing Sheet Sets Customizing Sheet Sets Custom Blocks for Sheet Sets Projects - Sheet SetsManaging Layers Working in the Layer Properties Manager Creating Layer Filters Setting Layer States CAD Standards CAD Standards Concepts Configuring Standards Checking Standards Layer Translator System Setup Options Dialog Box System Variables Dynamic Input Settings Drawing Utilities Managing Plotters Plot Styles Introduction to Customization Why Customize? Creating a Custom Workspace Customizing the User Interface Using the Customize User Interface (CUI) Dialog Box Customizing the Ribbon Customizing the Quick Access Toolbar Customizing Menus Keyboard Shortcuts Macros & Custom Routines Custom Commands & Macros Running Scripts Action Recorder Editing Action Macros Loading Custom Routines

Duration 2 Days 12 CPD hours This course is intended for System Security Administrator Security Architect Technology Consultant Overview This course will prepare you to Understand SAP Security fundamentals Get an overview of the main SAP concepts for security Be prepared to learn more in detail about each SAP concept for security This course will prepare you to Understand SAP Security fundamentals. Get an overview of the main SAP concepts for security. Be prepared to learn more in detail about each SAP concept for security. SAP Access Governance and Control Overview of Security Fundamentals Introduction to SAP Access Governance SAP NetWeaver Application Security Overview Describe SAP User Experience Explain Basic User Administration for AS ABAP Explain Basic Role Administration for AS ABAP Describe SAP Fiori Catalog and Group Administration Concept Describe AS JAVA Security Discuss Custom Development and Security SAP Access Governance and Compliance Describe SAP Access Governance Explain SAP GRC Access Control Describe SAP Identity Management Describe SAP Cloud Identity Access Governance Infrastructure Security Explaining Network Topology Enabling Secure Network Communication (SNC) Enabling Secure Sockets Layer (SSL) Implementing Single Sign-On (SSO) in SAP Systems Security Monitoring with SAP Solution Manager Monitoring Security with SAP Solution Manager SAP Data Privacy Governance and Cybersecurity Introduce EU General Data Privacy Regulation (GDPR) Discuss SAP Support for GDPR Compliance Additional course details: Nexus Humans SAP System Security Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SAP System Security Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for NetApp Customers, IT Generalists, Academic Alliance Students Overview Explain ONTAP operation system, Use the CLI and OnCommand System Manager to identify storage components, configure storage systems and storage virtual machines for NAS and SAN client access, create FlexVol volumes, qtrees, and LUNs, manage snapshot copies Introduces introductory concepts covered through instructor led discussions and hands-on labs are how to create aggregates, virtual interfaces, snapshots, volumes, qtrees, and storage virtual machines. Getting Started with Data ONTAP List basic storage concepts such as aggregates, RAID groups, volumes, qtrees, and LUNs Describe Data ONTAP features such as Snapshot copies, unified storage, and storage efficiency Describe the similarities and differences between the 7-Mode and clustered Data ONTAP operating systems Use the CLI and GUI for administrative purposes Hardware Basics Describe the NetApp storage system hardware platforms and the types of disks that they support Describe the hardware components of NetApp storage controllers Use OnCommand System Manager or the CLI to identify hardware components in Data ONTAP operating in 7-Mode and the clustered Data ONTAP operating system Creating & Managing Aggregates Describe aggregates and RAID groups Create aggregates in Data ONTAP operating in 7-Mode Create aggregates in the clustered Data ONTAP operating system Manage aggregates Managing NAS Client Access Configure NAS client access in Data ONTAP operating in 7-Mode Configure data storage virtual machines (SVMs*) for NAS client access in clustered Data ONTAP Create FlexVol volumes and qtrees Managing SAN Client Connections Describe SAN protocol implementation in Data ONTAP operating in 7-Mode and the clustered Data ONTAP operating system Use OnCommand System Manager to create iSCSI-attached LUNs Use NetApp SnapDrive for Windows to create and format iSCSI-attached LUNs Access and manage a LUN from a Windows host Managing Volumes Explain the relationship between space guarantees, volumes, and aggregates Define thin provisioning and explain how it is used Define deduplication and describe the benefits that it provides Use OnCommand System Manager to set quotas Managing Snapshot Copies Define the function of Snapshot copies Create and delete a Snapshot copy Create Snapshot policies in the clustered Data ONTAP operating system Restore a volume from a Snapshot copy Create FlexClone volume clones that are backed by Snapshot copies Steps to Certification Recall the steps to NetApp Certification

Duration 5 Days 30 CPD hours This course is intended for Senior system administrators who wish to learn more about troubleshooting. Have earned a Red Hat Certified System Administrator (RHCSA) or have similar experience. It is recommend that students have earned a Red Hat Certified Engineer (RHCE) or have similar experience. Overview As a result of attending this course, students should be able to leverage the software development life-cycle process to plan, create, test, and provision host systems within an organization. Students should be able to demonstrate the following skills: - Installation of Red Hat Satellite 6 - Software life-cycle management of software used to provision and maintain configured hosts within a controlled production environment This course enriches your skills by providing the tools and techniques that you need to successfully diagnose, and fix, a variety of potential issues. You will work through hands-on problems in various subsystems to diagnose and fix common issues. You will learn develop the skills to apply the scientific method to a structured form of troubleshooting. You will then apply this approach in troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course, you will be empowered to complete various comprehensive review labs to test your skills. 1 - INTRODUCTION TO TROUBLESHOOTING Describe a generalized strategy for troubleshooting. 2 - TAKE PROACTIVE STEPS TO PREVENT SMALL ISSUES Prevent small issues from becoming large problems by employing proactive system administration techniques. 3 - TROUBLESHOOT BOOT ISSUES Identify and resolve issues that can affect a system's ability to boot. 4 - IDENTIFY HARDWARE ISSUES Identify hardware problems that can affect a system?s ability to operate. 5 - TROUBLESHOOT STORAGE ISSUES Identify and fix issues related to storage. 6 - TROUBLESHOOT RPM ISSUES Identify and fix problems in, and using, the package management subsystem. 7 - TROUBLESHOOT NETWORK ISSUES Identify and resolve network connectivity issues. 8 - TROUBLESHOOT APPLICATION ISSUES Debug application issues. 9 - DEAL WITH SECURITY ISSUES Identify and fix issues related to security subsystems. 10 - TROUBLESHOOT KERNEL ISSUES Identify kernel issues and assist Red Hat Support in resolving kernel issues. 11 - RED HAT ENTERPRISE LINUX DIAGNOSTICS AND TROUBLESHOOTING COMPREHENSIVE REVIEW Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Project managers and consultants involved in business continuity Expert advisors seeking to master the implementation of the business continuity management system Individuals responsible to maintain conformity with BCMS requirements within an organization Members of the BCMS team Overview Understand the concepts, approaches, methods, and techniques used for the implementation and effective management of a BCMS. Learn how to interpret and implement the requirements of ISO 22301 in the specific context of an organization. Understand the operation of the business continuity management system and its processes based on ISO 22301. Learn how to interpret and implement the requirements of ISO 22301 in the specific context of an organization. No two disasters in the world cause equal damage. Between the unpredictability of natural disasters, information security breaches, and incidents of different nature, preparedness can make you stand out in the crowd and predict the future of your business. In light of this, proper planning is essential to mitigating risks, avoiding consequences, coping with the negative effects of disasters and incidents, but at the same time, continuing your daily operations so that customer needs do not remain unfulfilled.This training course will prepare its participants to implement a business continuity management system (BCMS) in compliance with the requirements of ISO 22301. Attending this training course allows you to gain a comprehensive understanding of the best practices of the business continuity management system and to be able to establish a framework that allows the organization to continue operating efficiently during disruptive events Introduction to ISO 22301 and initiation of a BCMS Training course objectives and structure Standards and regulatory frameworks Business continuity management system (BCMS) Fundamental business continuity concepts and principles Initiation of the BCMS implementation Understanding the organization and its context BCMS scope Implementation plan of a BCMS Leadership and commitment Business continuity policy Risks, opportunities, and business continuity objectives Support for the BCMS Business impact analysis Risk assessment Implementation of a BCMS Business continuity strategies and solutions Business continuity plans and procedures Incident response and emergency response Crisis management Exercise programs Monitoring, measurement, analysis, and evaluation Internal audit BCMS monitoring, continual improvement, and preparation for the certification audi Management review Treatment of nonconformities Continual improvement Preparation for the certification audit Closing of the training course

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Individuals responsible for maintaining and improving the workplace safety, Occupational health and safety officers, consultants, and advisors, Professionals wishing to acquaint themselves with PECB's IMS2 Methodology for implementing an OH&S MS, Individuals responsible for maintaining the conformity of OH&S MS to ISO 45001 requirements, Members of OH&S teams, Individuals aspiring to pursue a career as OH&S MS implementers, consultants, or officers Overview Explain the fundamental concepts and principles of an occupational health and safety management system (OH&S MS) based on ISO 45001 Interpret the ISO 45001 requirements for an OH&S MS from the perspective of an implementer Initiate and plan the implementation of an OH&S MS based on ISO 45001, by utilizing PECB's IMS2 Methodology and other best practices Support an organization in operating, maintaining, and continually improving an OH&S MS based on ISO 45001 Prepare an organization to undergo a third-party certification audit This course is designed to equip you with the competence to establish, implement, manage, and maintain an occupational health and safety management system (OH&S MS) in accordance with ISO 45001:2018 requirements and guidance. This training course aims to provide an in-depth understanding of ISO 45001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of an OH&S MS. The ultimate ambition of this training course is to enable you to create the conditions for a safer workplace. Introduction to ISO 45001 and initiation of an OH&S MS implementation Training course objectives and structure Standards and regulatory frameworks Fundamental concepts and principles of OH&S Initiation of the OH&S MS implementation The organization and its context Implementation plan of an OH&S MS Leadership and worker participation OH&S MS scope OH&S policy and objectives Hazard identification and assessment of risks and opportunities Implementation of an OH&S MS Resource management Awareness and communication Documented information management Operations management Emergency preparedness and response OH&S MS performance evaluation, continual improvement, and preparation for the certification audit Monitoring, measurement, analysis, and evaluation Internal audit Management review Treatment of nonconformities and incidents Continual improvement Preparation for the certification audit Closing of the training course