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Medical Coding Certification: Clinical Coding Online Course at QLS Level 3 is the translation of medical documentation into standardised codes. This practice is integral for managing patient data, billing, and ensuring a streamlined healthcare delivery system. This meticulous process requires a comprehensive understanding of medical terminology, clinical jargon, and various coding systems such as ICD-10, OPCS-4, and SNOMED CT. Our Medical Coding Online Course provides a comprehensive curriculum that includes an introduction to clinical records, ICD-10 coding, OPCS-4, SNOMED CT, and the legal and ethical aspects of working in a clinical environment.  The Clinical Coding Online Course meticulously covers these crucial areas, ensuring you are well-equipped with the necessary knowledge and skills. By delving deep into the intricacies of clinical coding, the course prepares you to navigate the complexities of this field confidently. This is not just a course; it's your stepping stone towards mastering Medical Coding, and setting a solid foundation for your future in the healthcare sector. Understanding the significance of confidentiality in clinical records, the course also emphasises the legal and ethical aspects of working in a clinical environment. Through engaging modules and practical insights, you will explore the world of clinical coding in a structured, comprehensive manner. This Medical Coding Online Course is your gateway to unlocking new opportunities and overcoming the challenges in the ever-evolving landscape of clinical coding. Learning Outcomes Understand the principles of clinical coding. Recognise the importance of record confidentiality. Identify various clinical terminology and jargon. Apply the general coding standards of ICD-10. Utilise ICD-10 5th edition codes effectively. Comprehend the basics of OPCS-4 and SNOMED CT. Recognise the legal and ethical aspects of clinical environments. Why Choose This Medical Coding Certification: Clinical Coding Online Course at QLS Level 3? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Medical Coding Certification: Clinical Coding Online Course at QLS Level 3 for? Healthcare professionals seeking to enhance their coding skills. Individuals interested in a career in healthcare administration. Medical students or recent graduates. Data analysts and researchers in the healthcare sector. Anyone with an interest in medical coding. Career Path Clinical Coder: £21,000 - £35,000 Medical Records Clerk: £18,000 - £25,000 Health Information Manager: £31,000 - £50,000 Clinical Auditor: £26,000 - £41,000 Coding Trainer or Educator: £30,000 - £45,000 Prerequisites No prior qualifications or experience is required to enrol in our Course. Created by industry professionals, the course is compatible with all PCs, Macs, tablets, and smartphones. As long as you have a stable internet connection, you can access the course from anywhere, at any time. Certification Upon completion of the course material for the Course, you'll have the opportunity to undertake a written assignment test, which can be taken either during or upon completion of the course. Successful completion of the test enables you to claim your PDF certificate at a cost of £4.99. Should you require an original hard copy certificate, it can be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Clinical Coding Introduction to Clinical Coding 00:44:00 Module 02: Introduction to Clinical Records Its Confidentiality Introduction to Clinical Records and Its Confidentiality 00:51:00 Module 03: Clinical Terminology and Jargons Clinical Terminology and Jargons 00:44:00 Module 04: Introduction to ICD-10 Coding Introduction to ICD-10 Coding 00:34:00 Module 05: General Coding Standards of ICD-10 General Coding Standards of ICD-10 00:44:00 Module 06: ICD-10 5th Edition Codes (Chapter 1 to 4) ICD-10 5th Edition Codes (Chapter 1 to 4) 00:46:00 Module 07: ICD-10 5th Edition Codes (Chapter 5 to 10) ICD-10 5th Edition Codes (Chapter 5 to 10) 01:02:00 Module 08: ICD-10 5th Edition Codes (Chapter 11 to 15) ICD-10 5th Edition Codes (Chapter 11 to 15) 01:00:00 Module 09: ICD-10 5th Edition Codes (Chapter 16 to 22) ICD-10 5th Edition Codes (Chapter 16 to 22) 01:04:00 Module 10: Introduction to OPCS-4 Introduction to OPCS-4 00:48:00 Module 11: Introduction to SNOMED CT Introduction to SNOMED CT 00:41:00 Module 12: Other types of Clinical Coding Other types of Clinical Coding 00:34:00 Module 13: Legal and Ethical Aspects of Working in a Clinical Environment Legal and Ethical Aspects of Working in a Clinical Environment 00:35:00 Assignment Assignment - Medical Coding Certification: Clinical Coding Online Course at QLS Level 3 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

The Diploma in Lab Technician at QLS Level 5 course offers a unique opportunity to step into the world of professional laboratory work. This course begins with an engaging introduction, setting a solid foundation for what is to come. As you progress, you will explore the diverse and critical roles that medical laboratory services play in healthcare. With each module, the course unravels a new aspect of laboratory science, allowing you to absorb the wealth of knowledge at a comfortable pace. The curriculum is thoughtfully designed to cater to both beginners and those with some prior experience in the field, ensuring a comprehensive understanding for all. Delving deeper, the course covers an extensive range of topics crucial for a lab technician, such as the use and maintenance of various laboratory equipment, understanding the fundamentals of microscopy, and the preparation of solutions used in clinical settings. You will gain hands-on knowledge about sterilisation, disinfection, decontamination processes, and delve into basic haematology and haemostasis. The programme also encompasses vital areas of immunology, immunohematology, urinalysis, clinical chemistry, microbiology, and parasitology. Safety protocols, laboratory accidents, and quality assurance methods form an integral part of the training, ensuring you are well-equipped to handle the responsibilities and challenges of a laboratory environment. This course is not just about acquiring theoretical knowledge; it's about preparing you for a fulfilling career as a skilled and competent lab technician. Learning Outcomes Proficient knowledge of medical laboratory services and equipment. Skills in using a microscope and preparing clinical laboratory solutions. Understanding of basic haematology, haemostasis, immunology, and immunohematology. Competence in conducting urinalysis, clinical chemistry, microbiology, and parasitology tests. Knowledge of laboratory safety, accidents, and quality assurance protocols. Why choose this Diploma in Lab Technician at QLS Level 5 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Diploma in Lab Technician at QLS Level 5 course for? Individuals aspiring to become professional lab technicians in medical or research settings. Medical professionals seeking to enhance their laboratory skills and knowledge. Students interested in a career in medical laboratory science or biotechnology. Laboratory assistants aiming to upgrade their qualifications to a technician level. Healthcare workers looking to expand their skill set in clinical diagnostics. Career path Medical Lab Technician: £22,000 - £30,000 Clinical Laboratory Scientist: £25,000 - £35,000 Biotechnologist: £24,000 - £33,000 Microbiologist: £23,000 - £32,000 Haematologist: £30,000 - £40,000 Quality Control Technician: £21,000 - £29,000 Prerequisites This Diploma in Lab Technician at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to the Course Introduction to the Course 00:14:00 Module 02: Medical Laboratory Services Medical Laboratory Services 00:21:00 Module 03: Laboratory Equipments (Part-01) Laboratory Equipments (Part-01) 00:26:00 Module 04: Laboratory Equipments (Part-02) Laboratory Equipments (Part-02) 00:15:00 Module 05: Microscope and How to Use It Microscope and How to Use It 00:17:00 Module 06: Solutions Used in Clinical/Medical Laboratory Solutions Used in Clinical/Medical Laboratory 00:17:00 Module 07: Sterilisation, Disinfection and Decontamination Sterilisation, Disinfection and Decontamination 00:18:00 Module 08: Basic Haematology Basic Haematology 00:50:00 Module 09: Basic Haemostasis (Coagulation) Basic Haemostasis (Coagulation) 00:30:00 Module 10: Basic Immunology and Immunohematology Basic Immunology and Immunohematology 00:38:00 Module 11: Urinalysis Urinalysis 00:35:00 Module 12: Basic Clinical Chemistry Basic Clinical Chemistry 00:39:00 Module 13: Basic Clinical Microbiology Basic Clinical Microbiology 00:26:00 Module 14: Basic Parasitology Basic Parasitology 00:29:00 Module 15: Laboratory Accidents and Safety Laboratory Accidents and Safety 00:18:00 Module 16: Quality Assurance Quality Assurance 00:20:00 Mock-Exam Mock Exam - Diploma in Lab Technician at QLS Level 5 00:20:00 Final-Exam Final Exam - Diploma in Lab Technician at QLS Level 5 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Step on an exhilarating journey with the 'Certificate in Voiceover Artist Online Course at QLS Level 3,' a programme meticulously designed to unlock your vocal potential and propel you into the dynamic world of voice acting. This course, a blend of theoretical knowledge and applied practice, offers an in-depth exploration of the art and craft of voiceovers. It begins by laying a solid foundation in the essentials of voiceover work, gradually steering you through a voyage of self-discovery in finding and refining your unique vocal tone. Dive into the nuances of using your voice as an instrument, where each module is a stepping stone towards mastering voice control and modulation. The curriculum is expertly structured, starting with an introduction to voiceovers and advancing through essential topics such as understanding the basics, finding your distinct voice, and harnessing the power of your vocal instrument. Progress through engaging modules that challenge and expand your vocal capabilities. Learn the art of vocal exercises, gather indispensable tips, plan and create a compelling demo, and navigate through the intricacies of auditions. The course then delves into the practical aspects of recording your voice and understanding the studio environment. It culminates with strategies for promoting your voice in the competitive UK voice acting industry. This comprehensive approach ensures a transformative learning experience, equipping you with the skills and confidence to excel in the voiceover field. Learning Outcomes Gain a thorough understanding of voiceover fundamentals and industry terminologies. Develop the ability to identify and cultivate your unique vocal style. Acquire skills in voice modulation, control, and maintenance through targeted exercises. Learn the process of creating an impactful demo and effective audition techniques. Understand the nuances of recording in a studio setting and strategies for self-promotion in the UK voice acting sector.. Why choose this Certificate in Voiceover Artist Online Course at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in Voiceover Artist Online Course at QLS Level 3 course for? Aspiring voiceover artists seeking a structured, comprehensive introduction to the field. Individuals interested in exploring the art of voice acting as a potential career path. Voice professionals aiming to refine their vocal skills and expand their industry knowledge. Performers and artists looking to diversify their talents into voice-related work. Anyone with a passion for voice artistry and a desire to understand the business aspects of the UK voiceover industry. Career path Voiceover Artist (£20,000 - £60,000) Narrator for Audiobooks (£18,000 - £55,000) Animation Voice Actor (£22,000 - £65,000) Commercial Voice Talent (£25,000 - £70,000) Video Game Voice Actor (£20,000 - £68,000) Dubbing Artist for Films/TV (£23,000 - £62,000) Prerequisites This Certificate in Voiceover Artist Online Course at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Voiceover Introduction to Voiceover 00:37:00 Module 02: Voiceover Basics Voiceover Basics 00:28:00 Module 03: Finding Your Voice Finding Your Voice 00:25:00 Module 04: Using Your Instrument Using Your Instrument 00:23:00 Module 05: Exercising Your Voice Exercising Your Voice 00:40:00 Module 06: Useful Tips Useful Tips 00:17:00 Module 07: Plan Your Demo Plan Your Demo 00:14:00 Module 08: The Audition The Audition 00:23:00 Module 09: Record Your Voice Record Your Voice 00:15:00 Module 10: The Studio The Studio 00:25:00 Module 11: Promoting Your Voice Promoting Your Voice 00:12:00 Module 12: UK Voice Acting Industry UK Voice Acting Industry 00:24:00 Mock Exam Mock Exam - Certificate in Voiceover Artist Online Course at QLS Level 3 00:20:00 Final Exam Final Exam - Certificate in Voiceover Artist Online Course at QLS Level 3 00:20:00 Assignment Assignment - Certificate in Voiceover Artist Online Course at QLS Level 3 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

In an evolving corporate landscape, the course 'Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3' emerges as a beacon for promoting harmony and assurance. At the very heart of every workplace is its culture, and the quality of this environment defines not just its productivity but the well-being of its associates. This 'Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3' dives deep into the subtle layers of workplace behaviour, enabling participants to recognise, address, and ultimately prevent undesirable conduct. From understanding the rudiments of workplace harassment to mastering the complicated art of conflict resolution, this course offers a holistic blueprint for fostering a respectful and safe work environment. Navigating the workplace isn't merely about being skilled at one's job; it's also about ensuring that everyone feels safe, valued, and free from intimidation or harm. This course deciphers the shadows of negative behaviours such as bullying, sexual harassment, and other forms of workplace maltreatment, offering both employees and employers tools to assess, address, and alleviate such situations. By the end of the course, participants will be well-equipped with a thorough knowledge of establishing robust policies and procedures to preclude violence and harassment, ensuring that everyone can focus on their tasks in a harmonious atmosphere. But beyond recognition and prevention, the course emphasises a proactive approach. Mediation and conflict resolution emerge as prime skills in the curriculum, familiarising participants how to mediate disputes amicably, prevent escalation, and secure the wellbeing of all involved. Every segment, from the initial interview process to the aftermath of incidents, is meticulously explored, ensuring that every learner leaves with a comprehensive understanding and the confidence to champion positive change in their workplace. Learning Outcomes Understand the various forms of workplace harassment, violence and their respective identifiers. Apply effective methods for handling and preventing workplace bullying and violence. Develop and implement robust workplace harassment and anti-harassment policies. Master the techniques of mediation and conflict resolution in professional environments. Recognise and address false allegations, ensuring fair and unbiased investigative processes. Why buy this Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3 course for? HR professionals aiming to establish or refine company policies regarding harassment. Managers and team leaders keen on fostering a positive work environment. Employees wanting to better understand their rights and responsibilities within the workplace. Organisational consultants striving to enhance workplace cultures for their clients. Small business owners wishing to ensure a safe and harmonious environment for their team. Career path HR Manager: £35,000 - £55,000 Per Year Workplace Mediator: £30,000 - £50,000 Per Year Compliance Officer: £27,000 - £45,000 Per Year Organisational Development Consultant: £40,000 - £60,000 Per Year Employee Relations Specialist: £28,000 - £48,000 Per Year Business Owner: Salary varies based on the success and size of the business. Prerequisites This Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Workplace Management: Violence What Is Workplace Harassment? 00:11:00 Identifying the Bully 00:10:00 How to Handle Workplace Violence 00:09:00 Risk Assessment (I) 00:08:00 Risk Assessment (II) 00:07:00 Being the Victim 00:06:00 Checklist for Employers 00:09:00 Interview Process 00:06:00 Investigation Process 00:10:00 Developing a Workplace Harassment Policy 00:10:00 Workplace Management: Harassment The Background 00:12:00 Developing an Anti-Harassment Policy 00:10:00 Policies in the Workplace 00:12:00 Proper Procedures in the Workplace 00:19:00 False Allegations 00:09:00 Other Options 00:06:00 Sexual Harassment 00:07:00 Mediation 00:08:00 Conflict Resolution 00:07:00 The Aftermath 00:07:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Embrace the wonderful world of animal companionship with our comprehensive Pet Training Masterclass. Dive into the intricacies of animal behavior and communication, mastering the art of training your furry friends for a harmonious coexistence. Delve into the foundations of pet training, exploring the principles of positive reinforcement, operant conditioning, and clicker training. Discover effective training techniques for dogs, cats, and rabbits, empowering you to teach them basic commands, address behavioral issues, and cultivate a strong bond. Venture into the realm of pet hygiene, wellness, and grooming, equipping yourself with the knowledge to maintain your pet's health and well-being. Learn about essential grooming practices, preventive care measures, and emergency first aid techniques to safeguard your beloved companions. Learning Outcomes Gain a comprehensive understanding of animal behavior and communication principles Master the art of positive reinforcement, operant conditioning, and clicker training techniques Implement effective training strategies for dogs, cats, and rabbits Address common behavioral issues such as barking, scratching, and litter box mishaps Enhance your pet's socialization and obedience skills Why choose this Pet Training Masterclass? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Pet Training Masterclass for? Pet owners seeking to strengthen their bond with their furry companions Individuals interested in learning effective pet training techniques Animal enthusiasts aspiring to pursue a career in pet training or animal care Anyone seeking to enhance their knowledge of pet hygiene, wellness, and grooming practices Those passionate about promoting responsible pet ownership and animal welfare Career path Pet Trainer (£20,000 - £40,000) Animal Behaviourist (£25,000 - £45,000) Kennel Attendant (£18,000 - £36,000) Veterinary Assistant (£20,000 - £40,000) Pet Groomer (£18,000 - £36,000) Animal Shelter Worker (£18,000 - £36,000) Prerequisites This Pet Training Masterclass does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Pet Training Masterclass was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Foundations of Pet Training Introduction to Pet Training and Animal Communication 00:01:00 Introduction to Animal Psychology 00:02:00 Introduction to Animal Behavior 00:03:00 Dog Training Breeds of Dog 00:02:00 Dog Behavior 00:01:00 Identifying Happy Dog 00:01:00 Identifying Anxious Dog 00:01:00 Identifying Fearful Dog 00:01:00 Identifying Frustrated Dog 00:02:00 Identifying Relieved Dog 00:01:00 Identifying Focused Dog 00:01:00 Identifying Angry Dog 00:01:00 Identifying Neutral Dog 00:01:00 Dog Psychology 00:10:00 Safe Games with Dogs 00:02:00 Cat Training Breeds of Cat 00:01:00 Cat Behavior 00:02:00 Identifying Neutral Cat 00:01:00 Identifying Focused Cat 00:01:00 Identifying Happy Cat 00:01:00 Identifying Anxious Cat 00:01:00 Identifying Fearful Cat 00:01:00 Identifying Frustrated Cat 00:01:00 Identifying Angry Cat 00:01:00 Identifying Relieved Cat 00:01:00 Cat Psychology 00:04:00 Safe Games with Cats 00:01:00 Rabbit Training Breeds of Rabbit 00:01:00 Rabbit Behavior 00:01:00 Identifying Happy Bunny 00:01:00 Identifying Anxious Bunny 00:01:00 Identifying Angry Bunny 00:01:00 Rabbit Psychology 00:06:00 Safe Games with Rabbits 00:01:00 Pet Hygiene, Wellness, and Grooming Pet Hygiene and Grooming 00:01:00 Taking Care of Pet Mental Health 00:01:00 Pet First Aid Checking Vital Signs of Pets 00:02:00 Introduction to Pet First Aid 00:01:00 Collar Accident 00:01:00 CPR for Pets 00:03:00 Fractures 00:01:00 Heatstroke 00:01:00 Temperature Changes 00:01:00 Choking 00:01:00 Bloat Emergency First Aid 00:05:00 Frostbite 00:01:00 Anaphylaxis and Allergic Reaction 00:01:00 Drowning 00:01:00 External Bleeding 00:01:00 Internal Bleeding 00:01:00 Burns 00:01:00 Pet Therapy Introduction to Pet Therapy 00:01:00 How to do Pet Therapy 00:02:00 Pet Therapy in Common Conditions 00:03:00 Downloadable Resources Pet Training Course Manual 00:00:00

Venture into the realm of IT service excellence with the ITIL Practitioner course, where the chronicles of Information Technology Infrastructure Library (ITIL) come to life. This immersive educational experience is tailored to enlighten enthusiasts on the intricate tapestry of IT Service Management (ITSM) and the Continuous Service Improvement (CSI) model that stands at the heart of ITIL practices. From the foundational bricks of principles and themes, the course ascends to the strategic nuances of Organizational Change Management (OCM), ensuring participants grasp the transformative nature of IT services. The curriculum delves into the mechanisms that fortify communication as a catalyst for service enhancement. Learners are equipped with the proficiency to employ metrics and measurement as a compass for ITSM efficacy. As the narrative progresses, the course unravels the synthesis of CSI within the broader ITIL framework, beckoning participants to not just witness but also weave the future of IT services and their governance. Learning Outcomes Understand the core principles of ITIL and ITSM, including the CSI model. Develop insights into effective Organizational Change Management. Learn to foster impactful communication strategies within IT service management. Acquire the ability to measure and utilize metrics for IT service enhancement. Integrate CSI strategies effectively within ITIL and organizational practices. Why choose this ITIL Practitioner course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this ITIL Practitioner course for? IT professionals seeking to expand their ITIL knowledge. Managers overseeing IT service management teams. Change agents responsible for implementing IT service improvements. Individuals aspiring to integrate ITIL practices within their organizations. Analysts focused on service management metrics and performance. Career path ITIL Practitioner: £35,000 - £60,000 IT Service Manager: £40,000 - £70,000 Change Manager: £45,000 - £65,000 ITIL Consultant: £50,000 - £75,000 Quality Assurance Manager: £40,000 - £60,000 Performance Analyst: £30,000 - £50,000 Prerequisites This ITIL Practitioner does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ITIL Practitioner was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction to ITIL Practitioner Course Introduction 00:14:00 ITSM & Continual Improvement Learning Objectives 00:06:00 Selecting a Management System 00:11:00 Systems Thinking 00:13:00 The 4Ps 00:13:00 Communication & Management Systems 00:14:00 Organizational Capabilities 00:10:00 Adopt, Adapt & Realize 00:15:00 Outside-in vs Inside-out Thinking 00:11:00 Defining a Service 00:05:00 Metrics & Measurement 00:06:00 Improvement, the Practitioner & CSI 00:10:00 Driving IT Service Management Summary 00:15:00 Checkpoint 00:16:00 Principles & Themes Learning Objectives 00:04:00 Principles 00:24:00 Themes 00:09:00 Principles & Themes in Practice 00:08:00 Principles & Themes Summary 00:03:00 Checkpoint 00:07:00 Organizational Change Management (OCM) Learning Objectives 00:02:00 Role & Impact of OCM on Improvement 00:07:00 OCM Activities 00:16:00 OCM & Systems Thinking 00:06:00 OCM Summary 00:06:00 Checkpoint 00:10:00 Effective Communication to enable CSI Learning Objectives 00:01:00 Value, Importance & Benefit of Good Communication 00:05:00 Principles of Communication 00:11:00 Role of Influence 00:07:00 Communication Summary 00:05:00 Checkpoint 00:09:00 Use Metrics & Measurement Learning Objectives 00:02:00 CSFs, KPIs & Improvement 00:18:00 Analyze CSFs & KPIs in Context 00:09:00 Assessments 00:04:00 Use Metrics & Measurement Summary 00:05:00 Design a Report 00:07:00 Checkpoint 00:07:00 CSI Approach Learning Objectives 00:02:00 It Depends 00:09:00 Approach Deconstructed 00:25:00 Goal Question Metric (GQM) Approach Introduction 00:08:00 CSI Approach Summary 00:05:00 Checkpoint 00:06:00 Integrating CSI with ITIL & Beyond Learning Objectives 00:01:00 CSI Approach for the ITIL Practitioner 00:07:00 CSI Approach in ITIL 00:25:00 CSI Approach, PRINCE2 & RESILIA 00:06:00 Integrating CSI with ITIL & Beyond Summary 00:03:00 Checkpoint 00:06:00 Workbooks Workbooks - ITIL Practitioner - Video Training Course 00:00:00 Assignment Assignment - ITIL Practitioner 00:00:00

Unlock Your Potential with the Entrepreneurial Mindset Course. Are you ready to embark on a transformative journey of self-discovery and growth? Discover the power of an entrepreneurial mindset in our comprehensive course.' In today's dynamic world, possessing an entrepreneurial mindset is not just an advantage but a necessity. This course will equip you with the knowledge and skills to develop and harness the full potential of this mindset. In the initial modules, we'll provide an engaging introduction to what an entrepreneurial mindset truly means. You'll gain a deep understanding of its definition and significance in today's competitive landscape. As you progress, our Entrepreneur Mindset Masterclass will take you on a journey to think like a seasoned entrepreneur. We'll delve into the five characteristics of an entrepreneurial mindset, helping you cultivate them to achieve entrepreneurial freedom. Subsequent modules will explore the essential components of an entrepreneurial mindset and guide you on how to grow with this mindset. Discover the importance of this mindset and how to master the art of thinking like a true entrepreneur. Finally, you'll conclude your journey with a newfound perspective on life and career, armed with the benefits of an entrepreneurial mindset. Learning Outcomes: Define and describe what a positive mindset entails. Identify and cultivate the five key characteristics of an entrepreneur's mindset. Understand the significance and benefits of possessing an entrepreneurial mindset. Develop the skills and mindset required to achieve entrepreneurial freedom. Master the art of thinking like a successful entrepreneur. Why buy this Entrepreneurial Mindset? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Entrepreneurial Mindset there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Entrepreneurial Mindset course for? Aspiring entrepreneurs Business enthusiasts seeking personal and professional growth Students looking to develop a competitive edge Career changers exploring new opportunities Anyone eager to unlock their entrepreneurial potential Prerequisites This Entrepreneurial Mindset does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Entrepreneurial Mindset was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Startup Founder: £35,000 - £100,000 Per Annum Business Development Manager: £30,000 - £60,000 Per Annum Marketing Specialist: £25,000 - £50,000 Per Annum Product Manager: £40,000 - £80,000 Per Annum Sales Executive: £20,000 - £45,000 Per Annum Management Consultant: £35,000 - £70,000 Per Annum Course Curriculum Module 01: Introduction Entrepreneur Mindset Masterclass Think Like An Entrepreneur Preview 00:08:00 Module 02: Entrepreneur Mindset Masterclass Think Like An Entrepreneur Importance Of An Entrepreneurial Mindset 00:04:00 Thinking Like An Entrepreneur 00:04:00 Growing With An Entrepreneurial Mindset 00:03:00 Characteristics Of Entrepreneurial Mindset 00:04:00 Achieve Entrepreneurial Freedom 00:04:00 Essential Parts Of An Entrepreneurial Mindset 00:03:00 Module 03: Achieve Entrepreneurial Freedom Acquire A Skill You Love 00:04:00 Create Things And Be Prepared To Fail 00:04:00 Make Big Asks 00:03:00 Network Network Network - But How 00:03:00 Always Be Selling 00:03:00 Module 04: Characteristics Of Entrepreneurial Mindset Focus On Providing Value Instead Of Creating Wealth 00:04:00 Long Term Vision 00:04:00 Understanding The Power Of Habits And Small Wins 00:05:00 Time Management And Prioritisation 00:04:00 Money Management 00:04:00 Module 05: Essential Parts Of An Entrepreneurial Mindset Passion First 00:04:00 Everything Is Possible 00:04:00 100% Accountable 00:03:00 We Are Connected 00:04:00 The Time Is Now 00:03:00 Module 06: Growing With An Entrepreneurial Mindset Revisit Your Vision On A Daily Basis 00:05:00 Put Yourself In Challenging Situations 00:05:00 Read On A Daily Basis 00:04:00 Approach Problems From All Sides 00:04:00 Always Been Motion: Provide Value 00:04:00 Module 07: Importance Of An Entrepreneurial Mindset Discipline 00:04:00 Customer-Focused 00:04:00 Open-Minded 00:04:00 Strong People Skills 00:04:00 Leadership 00:05:00 Module 08: Thinking Like An Entrepreneur Decisiveness 00:04:00 Confidence 00:05:00 Accountability 00:04:00 Resilience 00:05:00 Humility 00:05:00 Module 09: Conclusion Review 00:01:00 Assignment Assignment - Entrepreneurial Mindset 00:00:00

Embark on a digital crafting odyssey, diving into the intricate world of web creation with our 'PHP Web Development with MySQL; GitHub & Heroku' course. Visualise your first step into this digital tapestry with the 'Introduction' unit, an inviting prelude that demystifies the realm of server-side scripting. As learners unfurl the sails of their developmental journey, they'll configure their coding environment, laying the robust groundwork for a future in web architecture. Advancing into the heart of PHP, our syllabus navigates through the crucial syntax and fundamentals that form the bedrock of dynamic website construction. Engage with the creation of interactive forms, delve into database manipulation using MySQL, and master user authentication processes. This course promises a transformative learning expedition, from first principles to deploying live web applications, all while ensuring each participant garners the confidence to stitch together the seams of secure, responsive online experiences. Learning Outcomes Comprehend PHP fundamentals and create robust web applications. Configure environments for PHP development with precision. Integrate MySQL databases for dynamic content management. Construct and handle secure PHP forms for data collection. Implement user authentication to safeguard web applications. Why choose this PHP Web Development with MySQL; GitHub & Heroku course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this PHP Web Development with MySQL; GitHub & Heroku course for? Novices embarking on web development careers. Technologists eager to learn server-side scripting. Data managers focusing on MySQL database integration. Coders looking to understand PHP in web applications. Developers aiming to utilise GitHub and Heroku for deployment. Career path Web Developer: £25,000 - £50,000 PHP Developer: £24,000 - £45,000 MySQL Database Administrator: £30,000 - £60,000 User Authentication Specialist: £35,000 - £55,000 Back-End Developer: £28,000 - £53,000 DevOps Engineer: £40,000 - £70,000 Prerequisites This PHP Web Development with MySQL; GitHub & Heroku does not require you to have any prior qualifications or experience. You can just enrol and start learning.This PHP Web Development with MySQL; GitHub & Heroku was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Unit 01: Introduction Introduction 00:06:00 Unit 02: Environment Configuration Module 01: Setup a PHP Environment using XAMPP 00:16:00 Module 02: Install Composer Package Manager 00:03:00 Module 03: Visual Studio Code - Web Development Add ons 00:12:00 Module 04: Create a GitHub Account 00:13:00 Module 05: Create a Heroku Account 00:08:00 Unit 03: PHP Basics and Syntax Module 01: How PHP Works 00:29:00 Module 02: IFELSE Statements 00:19:00 Module 03: Switch Statements 00:09:00 Module 04: FOR Loop 00:10:00 Module 05: WHILE AND DOWHILE Loops 00:14:00 Module 06: PHP Arrays and Manipulation 00:13:00 Module 07: String Manipulation Functions 00:28:00 Module 08: Date and Time Manipulation Functions 00:15:00 Module 09: User Defined Functions 00:22:00 Module 10: PHP Include and Require 00:22:00 Module 11: PHP Website Layout - With Bootstrap 00:23:00 Module 12: Add Project to Github 00:08:00 Module 13: Publish Website to Heroku 00:20:00 Unit 04: PHP Forms and MySQL and User Authentication Module 01: Project and Website Setup 00:21:00 Module 02: Create a Bootstrap 4 Form 00:28:00 Module 03: PHP Form - $_GET Action 00:23:00 Module 04: PHP Form - $_POST Action 00:11:00 Module 05: Design Database with phpMyAdmin 00:19:00 Module 06: Connect to Database using PHP PDO 00:18:00 Module 07: Save Records to Database 00:38:00 Module 08: View Database Records 00:36:00 Module 09: View One Record's Details 00:28:00 Module 10: Update Database Records 00:34:00 Module 11: Delete Database Records 00:11:00 Module 12: Final Touches: Form Validation, Error Messages, Success Messages 00:17:00 Module 13: Create Heroku App and Remote Database 00:21:00 Module 14: Setup Authentication Tables in Database 00:20:00 Module 15: Setup Login and Authentication 00:29:00 Module 16: Control User Access 00:08:00 Module 17: Sending Confirmation Emails 00:31:00 Module 18: Upload Profile Pictures 00:31:00 Module 19: Final Touches 00:14:00 Resources Resources - PHP Web Development w/ MySQL GitHub & Heroku 00:00:00 Assignment Assignment - PHP Web Development with MySQL; GitHub & Heroku 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special HTML and CSS Coding for Beginners and Kids Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The HTML and CSS Coding for Beginners and Kids Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This HTML and CSS Coding for Beginners and Kids Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This HTML and CSS Coding for Beginners and Kids Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this HTML and CSS Coding for Beginners and Kids? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the HTML and CSS Coding for Beginners and Kids there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This HTML and CSS Coding for Beginners and Kids course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This HTML and CSS Coding for Beginners and Kids does not require you to have any prior qualifications or experience. You can just enrol and start learning.This HTML and CSS Coding for Beginners and Kids was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This HTML and CSS Coding for Beginners and Kids is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction 1.1: Introduction 00:03:00 1.2: Course Curriculum 00:02:00 1.3: How to Get Pre-Requisites 00:03:00 1.4: Getting Started on Windows, Linux or macOS 00:02:00 1.5: Code Editor- Setting Up (SublimeText) 00:02:00 1.6: How to Ask Great Questions 00:02:00 Section 02: Let's learn HTML 2.1: HTML overview 00:04:00 2.2: Basic HTML structure 00:13:00 2.3: H1 to H6 - heading tags 00:06:00 2.4: Paragraph tags 00:05:00 2.5: Creating a line break 00:03:00 2.6: Adding a link 00:05:00 2.7: Adding an image 00:08:00 2.8: Creating an image with a link 00:04:00 2.9: Nav tags 00:05:00 2.10: Using the div tag 00:04:00 2.11: Creating unordered and ordered lists 00:05:00 2.12: Forms 00:08:00 2.13: Tables 00:05:00 2.14: Creating comments in HTML 00:03:00 2.15: Colors 00:07:00 2.16: Review HTML elements 00:04:00 2.17: Assessment Test 00:01:00 2.18: Solution for Assessment Test 00:01:00 Section 03: Let's learn CSS 3.1: CSS overview 00:03:00 3.2: CSS syntax 00:02:00 3.3: Background colour 00:07:00 3.4: Creating an ID 00:10:00 3.5: Creating classes 00:04:00 3.6: Creating a border 00:04:00 3.7: Border radius 00:10:00 3.8: Padding 00:06:00 3.9: Margin 00:02:00 3.10: Font size 00:04:00 3.11: Font weight 00:05:00 3.12: Text transform 00:05:00 3.13: Text colour 00:03:00 3.14: Aligning the text 00:04:00 3.15: Font family 00:06:00 3.16: Font style 00:03:00 3.17: CSS comments 00:02:00 Section 04: Final Project 4.1: Project overview 00:03:00 4.2: Conclusion on Project 00:01:00 Section 05: BONUS 5.1: Linking a CSS style common code to your HTML document 00:06:00 5.2: Applying the CSS hover selection to animate website button effects 00:04:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Hotel Management with Hotel Receptionist and Hospitality Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Hotel Management with Hotel Receptionist and Hospitality Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Hotel Management with Hotel Receptionist and Hospitality Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Hotel Management with Hotel Receptionist and Hospitality Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Hotel Management with Hotel Receptionist and Hospitality Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hotel Management with Hotel Receptionist and Hospitality Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hotel Management with Hotel Receptionist and Hospitality Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Hotel Management with Hotel Receptionist and Hospitality Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Hotel Management with Hotel Receptionist and Hospitality Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Management with Hotel Receptionist and Hospitality Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 01:00:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Hotel Receptionist An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:40:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:25:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00