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38230 Sup courses

Food Hygiene and Safety Level 1

5.0(5)

By Online Training Academy

At our Food Hygiene and Safety Level 1 course, we don't just teach you the basics; we immerse you in the art of safe food handling while igniting your passion for cooking! Take on a culinary journey that transcends the boundaries of taste and ventures into the realm of safety mastery. It's not just about cooking; it's about orchestrating a symphony of flavours in a kitchen that's as clean as a Michelin-starred dining room. Key Points: Targeted at junior to senior-level professionals in catering and hospitality. Focuses on skills and theoretical knowledge for maintaining food hygiene and safety standards. Compliance with the Food Safety Act 1990 is a central objective. Aims to achieve a five-star national hygiene rating for businesses. Emphasises the importance of all catering professionals being trained in food hygiene. Covers risks and hazards associated with food preparation and service. The comprehensive course includes an in-depth understanding of best practice procedures. Teaches effective supervision of food hygiene safety and staff training. Instructs on implementing and monitoring robust food safety management systems. Addresses minimising the risk of food hazards and controlling contamination. Highlights the maintenance of an excellent standard of personal hygiene. Key Features: CPD Certified Food Hygiene and Safety Level 1 course Developed by Specialist Lifetime Access As we navigate the gastronomic landscape of food hygiene, we dive deep into the untold stories behind food poisoning and other maladies that lurk in the shadows. From waste disposal intricacies to the art of thorough cleaning and disinfection, we sculpt a narrative that transforms you into a guardian of culinary sanctity. And in the final chapter, we spotlight the unsung hero of every kitchen - personal hygiene. Discover the secrets of a chef whose prowess extends beyond the stove, one who understands that the key to culinary greatness lies not just in the recipe, but in the meticulous dance of cleanliness and care. Enrich your culinary saga with this indispensable lore, for the taste of triumph is seasoned with the wisdom of safety. Course Curriculum Food Hygiene and Safety Level 1 Course: Module 01: Fundamentals of Food Safety Module 02: Foodborne Illnesses and Other Health Risks Module 03: Contamination Prevention Module 04: Waste Management, Cleaning, and Disinfection Module 05: Personal Hygiene Practices Learning Outcomes After completing this Food Hygiene and Safety Level 1 Course, you will be able to: Identify key principles in food hygiene and safety regulations and guidelines. Recognise symptoms and sources of common foodborne illnesses. Understand methods to prevent and control food contamination. Demonstrate proper waste disposal, cleaning, and disinfection techniques. Apply personal food hygienepractices to ensure safe food handling. Evaluate potential risks in food handling and propose preventive measures. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Food Hygiene and Safety Level 1 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Hygiene and Safety. Moreover, this course is ideal for: Individuals working in food service and catering. Employees in retail food establishments. Those seeking a foundational understanding of food hygiene and safety. Home cooks and food enthusiasts who wants to know about food hygiene and safety. Entry-level staff in the hospitality industry. Requirements There are no requirements needed to enrol into this Food Hygiene and Safety Level 1course. We welcome individuals from all backgrounds and levels of experience to enrol into this Food Hygiene and Safety Level 1 course. Career path After finishing this Food Hygiene and Safety Level 1 course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Food Hygiene and Safety Level 1 are: Food and Beverage Assistant. Kitchen Assistant. Catering Assistant. Retail Food Handler. Food Service Worker. Hospitality Support Staff. Certificates Digital certificate - Included Will be downloadable when all lectures have been completed.

Food Hygiene and Safety Level 1
Delivered Online On Demand1 hour 38 minutes
£10

Working at Height - Level 3 CPD UK Accredited

5.0(5)

By Online Training Academy

Employees in the construction sector who operate at heights need to understand the risks to their health and safety as well as their legal obligations. There are numerous risks associated with working at height, so it's critical to take the appropriate precautions in order to work carefully and safely. For people who are overseeing or working at height, there is a comprehensive training course called Working at Height. You will gain knowledge about HSE law, personal protective equipment, legal requirements for employers and employees, and much more. The most frequent reasons for falls from heights, how to recognize and assess health and safety hazards at work, and what to do in an emergency are all covered in this Working at Height course. You will also receive detailed instructions on construction safety, including how to carry out comprehensive risk assessments and put in place an efficient emergency rescue plan. Key Features: This Working at Height - Level 3 CPD UK Accredited Course Includes: This Working at Height Course is CPD Certified Developed by Specialist Lifetime Access This course on Working at Height is intended for employees, supervisors, and anyone else who conducts work near excavations or at an elevated height. It outlines all of the possible dangers associated with this kind of employment as well as the best ways to avoid any situations that can result in fatalities or serious injuries. After completing the Working at Height course, students will be equipped with the information and skills necessary to conduct risk assessments, utilize the proper equipment, and adhere to all UK legislation that are in place to protect people from the risks associated with working at heights. This material is organized into three thorough modules that don't require any prior knowledge to comprehend or finish. Course Curriculum: Working at Height - Level 3 CPD UK Accredited Module 1: Overview, Guidelines, and Responsibilities This lesson gives information on the most frequent occurrences that occur in the UK and explains what is meant by "Working at Height." We also examine the legal obligations that companies and employees have when it comes to this kind of labor, as well as the UK legislation (WAHR 2005) that control it. Module 02: Evaluation and Preventive Measures The complete process of applying risk assessment to planned work where height-related tasks must be completed is covered in Working at Height Module Two. It describes the various kinds of risks you can face and how to lessen the likelihood that someone would suffer harm. Module 3: Using Equipment to Work at Heights The course looks at the various kinds of equipment that a worker might need to employ when working at a height in Working at Height Module Three. This results in recommendations for the safest operation of equipment like scaffolding and MAWPs, as well as important inspection standards for equipment like podium stairs and step-ladders. Learning Outcomes Working at Height - Level 3 CPD UK Accredited: Understand regulations governing Working at Height, demonstrating legal compliance and accountability. Assess potential risks and apply preventive measures in various height-related scenarios. Identify and proficiently use appropriate equipment for safe work at elevated locations. Demonstrate responsibility by adhering to safety standards and workplace regulations. Evaluate working conditions and implement effective strategies to mitigate height-related hazards. Develop a comprehensive understanding of responsibilities related to working at heights. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Working at Height - Level 3 CPD UK Accredited course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Working at Height. Moreover, this course is ideal for: Construction workers Maintenance personnel Health and safety officers Supervisors in various industries Facilities management staff Requirements There are no requirements needed to enrol into this Working at Height - Level 3 CPD UK Accreditedcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Working at Height course. Career path After finishing this Working at Height course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Working at Heightare: Window cleaning: £37,000 - £40,000 per annum Construction worker: £27,000 - £28,000 per annum Firefighting: £25,000 - £27,000 per annum bricklaying: £21,000 - £37,000 per annum Roofing: £25,000 - £45,000 per annum Certificates Digital certificate - Included Will be downloadable when all lectures have been completed.

Working at Height - Level 3 CPD UK Accredited
Delivered Online On Demand1 hour 27 minutes
£10

Leadership & Management Level 3 Advanced Diploma - CPD Accredited

5.0(5)

By Online Training Academy

Are you ready to take the next step in your career? Do you aspire to lead with confidence, inspire your team, and drive your organisation to success? Our Leadership & Management course is designed for ambitious professionals like you, who are eager to make a significant impact. According to Reed a Department Manager can earn from £25,000 to £30,000 in a year depending on qualification, experience, location and other factors. Don't miss this opportunity to elevate your Leadership & Management skills and advance your career. Enrol in our Leadership & Management course today and take on a journey towards becoming the leader you were meant to be. Key Features: CPD Certified Leadership & Managementcourse Free Certificate Developed by Specialist Lifetime Access Course Curriculum of this Leadership & Management course Module 1: Foundations of Management and Leadership Module 2: Exploring Leadership Theories Module 3: Enhancing Management and Leadership Performance Module 4: Building and Leading High-Performance Teams Module 5: Employee Motivation Strategies Module 6: Mastering Organizational Skills Module 7: Effective Talent Management Techniques Module 8: Strategic Succession Planning Module 9: Business Process Optimization Module 10: Advanced Communication Skills for Leaders Module 11: Proven Negotiation Techniques for Leaders Module 12: Efficient Meetings Management and Constructive Feedback Module 13: Navigating Change Successfully Module 14: Effective Time Management Strategies Module 15: Stress Management for Leaders Module 16: Embracing Emotional Intelligence in Leadership Module 17: Conflict Resolution and Management Module 18: Navigating Office Politics with Finesse Module 19: Strategic Risk Management Module 20: Corporate Responsibility and Ethical Leadership Learning Outcomes: Master Leadership & Management principles for strategic organizational effectiveness. Apply diverse Leadership & Management theories to enhance decision-making and team dynamics. Improve Leadership & Management performance through skills in communication, negotiation, and feedback. Cultivate high-performance teams, motivating employees with organizational and talent management skills. Execute succession planning and adept business process management for sustained growth. Develop proficiency in managing change, time, stress, emotional intelligence, and conflict. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leadership & Management Level 3 Advanced Diploma course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Leadership & Management. Moreover, this course is ideal for: Aspiring leaders seeking foundational skills for managerial roles. Current managers aiming to enhance their leadership & management capabilities. Team leaders and supervisors desiring effective organizational and talent management skills. Professionals transitioning into Leadership & Management roles within their organizations. Entrepreneurs looking to refine their leadership & management skills for business growth. Anyone who wants to know more about Leadership & Management skills. Requirements There are no requirements needed to enrol into this Leadership & Management Level 3 Advanced Diploma course. We welcome individuals from all backgrounds and levels of experience to enrol into this Leadership & Management Level 3 Advanced Diploma course. Career path After finishing this Leadership & Management Level 3 Advanced Diploma course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Leadership & Management Level 3 Advanced Diploma are: Team Leader/Supervisor Department Manager Project Manager Human Resources Manager Operations Manager Business Development Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Leadership & Management Level 3 Advanced Diploma - CPD Accredited
Delivered Online On Demand5 hours
£10

Food Hygiene and Safety Level 1

5.0(5)

By Online Training Academy

At our Food Hygiene and Safety Level 1 course, we don't just teach you the basics; we immerse you in the art of safe food handling while igniting your passion for cooking! Take on a culinary journey that transcends the boundaries of taste and ventures into the realm of safety mastery. It's not just about cooking; it's about orchestrating a symphony of flavours in a kitchen that's as clean as a Michelin-starred dining room. Key Points: Targeted at junior to senior-level professionals in catering and hospitality. Focuses on skills and theoretical knowledge for maintaining food hygiene and safety standards. Compliance with the Food Safety Act 1990 is a central objective. Aims to achieve a five-star national hygiene rating for businesses. Emphasises the importance of all catering professionals being trained in food hygiene. Covers risks and hazards associated with food preparation and service. The comprehensive course includes an in-depth understanding of best practice procedures. Teaches effective supervision of food hygiene safety and staff training. Instructs on implementing and monitoring robust food safety management systems. Addresses minimising the risk of food hazards and controlling contamination. Highlights the maintenance of an excellent standard of personal hygiene. Key Features: CPD QS Certified Food Hygiene and Safety Level 1 course Free Certificate Developed by Specialist Lifetime Access As we navigate the gastronomic landscape of food hygiene, we dive deep into the untold stories behind food poisoning and other maladies that lurk in the shadows. From waste disposal intricacies to the art of thorough cleaning and disinfection, we sculpt a narrative that transforms you into a guardian of culinary sanctity. And in the final chapter, we spotlight the unsung hero of every kitchen - personal hygiene. Discover the secrets of a chef whose prowess extends beyond the stove, one who understands that the key to culinary greatness lies not just in the recipe, but in the meticulous dance of cleanliness and care. Enrich your culinary saga with this indispensable lore, for the taste of triumph is seasoned with the wisdom of safety. Course Curriculum Food Hygiene and Safety Level 1 Course: Module 01: Fundamentals of Food Safety Module 02: Foodborne Illnesses and Other Health Risks Module 03: Contamination Prevention Module 04: Waste Management, Cleaning, and Disinfection Module 05: Personal Hygiene Practices Learning Outcomes After completing this Food Hygiene and Safety Level 1 Course, you will be able to: Identify key principles in food hygiene and safety regulations and guidelines. Recognise symptoms and sources of common foodborne illnesses. Understand methods to prevent and control food contamination. Demonstrate proper waste disposal, cleaning, and disinfection techniques. Apply personal food hygienepractices to ensure safe food handling. Evaluate potential risks in food handling and propose preventive measures. Certification After completing this Food Hygiene and Safety Level 1 course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Food Hygiene and Safety Level 1 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Hygiene and Safety. Moreover, this course is ideal for: Individuals working in food service and catering. Employees in retail food establishments. Those seeking a foundational understanding of food hygiene and safety. Home cooks and food enthusiasts who wants to know about food hygiene and safety. Entry-level staff in the hospitality industry. Requirements There are no requirements needed to enrol into this Food Hygiene and Safety Level 1course. We welcome individuals from all backgrounds and levels of experience to enrol into this Food Hygiene and Safety Level 1 course. Career path After finishing this Food Hygiene and Safety Level 1 course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Food Hygiene and Safety Level 1 are: Food and Beverage Assistant. Kitchen Assistant. Catering Assistant. Retail Food Handler. Food Service Worker. Hospitality Support Staff. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Food Hygiene and Safety Level 1
Delivered Online On Demand1 hour 30 minutes
£10

Advanced Diploma in Nursing (Level 3) with Health & Social Care Certificate

5.0(5)

By Online Training Academy

Health & Social Care workers play a crucial role in supporting individuals with their health and well-being. They work in a variety of settings, including hospitals, residential care homes, community centres, and private homes. The Organisation for Economic Co-operation and Development (OECD) reports that the health & social care sector is one of the fastest growing employment sectors, with the number of jobs increasing by 42% between 2000 and 2017. According to Reed a Health and Safety Officer can earn from £30,000 to £40,000 in a year depending on qualification, experience, location and other factors. Don't miss out on this incredible opportunity to kickstart your career in nursing and social care. Enrol in our Diploma in Nursing (Level 3) with a Health & Social Care Certificate course today and take the first step towards a rewarding and fulfilling career in healthcare! Key Features: CPD Certified Nursing (Level 3) with Health & Social Care Certificate course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Advanced Diploma in Nursing (Level 3) with Health & Social Care Certificate Module 1: Nursing Fundamentals 1.1 Overview of Nursing 1.2 Ethical Practice: Legal and Professional Dimensions - Part 1 1.3 Ethical Practice: Legal and Professional Dimensions - Part 2 1.4 Effective Communication within the Nursing Context 1.5 Nursing and the Promotion of Health and Safety Module 2: Practical Nursing Skills 2.1 Controlling Infections in Healthcare Settings 2.2 Administration of Medications in Nursing 2.3 Nurses' Role in Pain Management 2.4 Nutritional Practices in Nursing 2.5 Maintaining Fluid and Electrolyte Balance 2.6 Assisting with Elimination Processes 2.7 Respiratory Care in Nursing Module 3: Specialized Roles and Responsibilities 3.1 Ensuring the Safety and Well-being of Young Children 3.2 Overview of Health & Social Care 3.3 Significance of Communication in Healthcare 3.4 Rights and Duties in Health & Social Care 3.5 Dual Role as a Caregiver and Healthcare Professional Module 4: Healthcare Ethics and Policies 4.1 Key Principles and Policies in Health & Social Care 4.2 Promoting Equality, Diversity, and Rights in Health & Social Care Practice Learning Outcomes: Demonstrate understanding of nursing fundamentals, including ethical practice and communication skills. Apply practical nursing skills, including infection control, medication administration, and pain management. Explore specialized roles and responsibilities in health & social care contexts. Understand healthcare ethics and policies, promoting equality, diversity, and rights. Ensure safety and well-being of young children and dual caregiving roles. Demonstrate knowledge of key principles and policies in health & social care. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Nursing (Level 3) with Health & Social Care Certificate course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Nursing (Level 3) with Health & Social Care Certificate. Moreover, this course is ideal for: Suitable for employees seeking essential first-aid skills in the health & social care. Ideal for managers and supervisors responsible for work incident management. Relevant for individuals working in diverse industries and occupational environments. Essential for health and safety representatives in corporate or industrial settings. Suitable for anyone interested in acquiring emergency response skills at work. Individuals interested in health & social care Requirements There are no requirements needed to enrol into this Diploma in Nursing (Level 3) with Health & Social Care Certificate course. We welcome individuals from all backgrounds and levels of experience to enrol into this Diploma in Nursing (Level 3) with Health & Social Care Certificate course. Career path After finishing this Nursing (Level 3) with Health & Social Care Certificate course you will have multiple job opportunities waiting for you. Some of the Job sectors of Nursing (Level 3) with Health & Social Care Certificate are: Workplace First Aid Coordinator Health and Safety Officer Emergency Response Team Member Incident Management Specialist Occupational Health and Safety Advisor Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Advanced Diploma in Nursing (Level 3) with Health & Social Care Certificate
Delivered Online On Demand6 hours
£10

Level 3 Diploma in Health and Social Care (UK)

5.0(5)

By Online Training Academy

If you ever wanted to join a rewarding career as a nurse, paramedic, healthcare assistant or social worker then our Level 3 Diploma in Health and Social Care will help you reach heights that you never dreamt of. In the UK, job opportunities for individuals with a Level 3 Diploma in Health and Social Care are abundant, with a variety of positions available across the healthcare sector. The Office for National Statistics highlights a current vacancy rate of around 152,000 in the social care sector alone. And according to Reed a Social Care Practitioner can earn from £35,000 to £40,000 in a year depending on qualification, experience, location and other factors. This Health and Social Care course will teach the fundamentals, key principles and policies, the rights and responsibilities of a health and social care worker. Not only that you will also learn the Legal, Professional Standards, and Ethical Aspects of it as well. Your journey to a meaningful and impactful career in health and social care starts here. Enrol today in our Level 3 Diploma in Health and Social Care and take the first step towards a future where your work truly matters. Key Features This Health and Social Care (UK) Course is CPD Certified Level 3 Diploma Free Certificate Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Health and Social Care course is a smart investment in your professional future. Our Health and Social Care course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Health and Social Care course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Health and Social Care course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Module 01: Fundamentals of Health and Social Care Module 02: Relevance of Communication in Health and Social Care Module 03: Rights and Responsibilities in Health and Social Care Roles Module 04: Caregiver and Healthcare Professional Roles Module 05: Promoting Equality, Diversity, and Rights in Health and Social Care Module 06: Key Principles and Policies in Health and Social Care Work Module 07: Legal, Professional Standards, and Ethical Aspects of Health Care - Part 1 Module 08: Legal, Professional Standards, and Ethical Aspects of Health Care - Part 2 Module 09: Safeguarding Vulnerable Individuals in Health and Social Care Module 10: Health and Safety Responsibilities in the Care Setting Module 11: Risk Management Practices in Health and Social Care Learning Outcomes After completing this Level 3 Diploma in Health and Social Care (UK) Course, you will be able to: Apply fundamental health and social care principles in diverse professional settings. Demonstrate effective communication strategies within health and social care contexts. Understand and uphold rights and responsibilities in health and social care roles. Differentiate roles of caregivers and healthcare professionals in care environments. Advocate for equality, diversity, and rights within health and social care. Implement key policies, legal standards, and ethical aspects in healthcare practices. Certification After completing this Level 3 Diploma in Health and Social Care (UK) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Health and Social Care course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Health and Social Care. Moreover, this course is ideal for: Aspiring Health and Social Care Professionals Support Workers in Health and Social Care Settings Individuals Pursuing a Career in Care Services Healthcare Assistants and Caregivers Those Aiming for a Role in Health and Social Care Administration Requirements There are no requirements needed to enrol into this Health and Social Care course. We welcome individuals from all backgrounds and levels of experience to enrol into this Health and Social Care course. Career path After finishing this Health and Social Care course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Health and Social Care are: Mental Health Support Worker - £20K to 26K/year. Social Worker - £27K to 35K/year. Care Home Manager - £30K to 40K/year. Health and Safety Officer - £25K to 35K/year. Community Outreach Coordinator - £22K to 30K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3 Diploma in Health and Social Care (UK)
Delivered Online On Demand3 hours 54 minutes
£10

Speech & Language Therapy With British Sign Language (BSL)

By Training Tale

Speech & Language Therapy Online This exclusive Speech & Language Therapy Course provides learners with a comprehensive overview of the role of a Speech and Language Therapist, equipping you with the essential skills to advance your career. It includes speech science, speech anatomy, and the characteristics of speech in detail. This Speech & Language Therapy course will teach you how Speech and Language Therapists help children and adults with speech and language disorders, including swallowing, eating, and drinking issues. It covers the fundamentals of the speech chain model and walks you through the key stages of literacy and language development. This course includes case studies and practical exercises that will teach you how to assess your clients' needs, set long-term goals, and support them every step of the way to recovery using a variety of communication techniques. In addition, you will gain in-demand professional skills that will help you start your career successfully. 5 Course Bundle Courses Course 01: Speech & Language Therapy Course 02: British Sign Language Course 03: Primary Teaching Diploma Course 04: Autism Course 05: Early years Level 4 [ Note: Free PDF certificate as soon as completing the Speech & Language Therapy course] Speech & Language Therapy Training Course Curriculum of- Speech & Language Therapy Module 1: Speech and Language Therapy Module 2: Study of Communication Module 3: Components of Normal Speech, Language & Voice and Communication Disorders Module 4: Eating, Drinking and Swallowing Disorder Assessment Method of Speech & Language Therapy After completing each module of the Speech & Language Therapy Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Speech & Language Therapy After completing the MCQ/Assignment assessment for this Speech & Language Therapy course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Speech Language Therapy There are no specific requirements for this Speech Language Therapy course because it does not require any advanced knowledge or skills. Requirements Speech & Language Therapy Students who intend to enrol in this Speech & Language Therapy course must meet the following requirements: Speech Language Therapy: Good command of the English language Speech Language Therapy: Must be vivacious and self-driven Minimum Basic computer knowledge A minimum of 16 years of age is required Career path Speech & Language Therapy Compete High provides the most expedient path to learning about Speech and Language Therapy, as well as the opportunity to practice your skills in a corporate setting. Certificates Certificate of completion Digital certificate - Included

Speech & Language Therapy With  British Sign Language (BSL)
Delivered Online On Demand18 hours
£12.99

Customer Service - Representative

By IOMH - Institute of Mental Health

Unlock the Door to Exceptional Service! The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans. Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star. This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service. You will Learn The Following Things: Grasp the critical role customer service plays in business success. Cultivate a helping mindset to deliver concierge-level service. Implement the 5 Tenets of TQM for lasting customer satisfaction. Avoid the pitfalls of the ten deadly customer service sins. Maximise customer retention and boost your bottom line. Master the art of dealing with even the most challenging customers. Deliver exceptional phone service that leaves a lasting impression. Understand your customers' motivations and drive sales success. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring customer service professionals seeking a career boost. Individuals are looking to refine their existing skills. Business owners and managers who want to empower their teams. Anyone passionate about creating exceptional customer experiences. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Customer Service Advisor: £18K to £28K/year. Customer Service Supervisor: £22K to £32K/year. Account Manager: £26K to £38K/year. Sales Representative: £20K to £35K/year. Customer Success Manager: £30K to £45K/year. Course Curriculum Customer Service - Representative WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 Mock Exam Mock Exam - Customer Service - Representative 00:20:00 Final Exam Final Exam - Customer Service - Representative 00:20:00

Customer Service - Representative
Delivered Online On Demand3 hours 8 minutes
£11.99

Overview This Family Law course will unlock your full potential and will show you how to excel in a career in Family Law. So upskill now and reach your full potential. Everything you need to get started in Family Law is available in this course. Learning and progressing are the hallmarks of personal development. This Family Law will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Mental Health skills to help you advance your career. Acquire a comprehensive understanding of various Mental Health topics and tips from industry experts. Learn in-demand Mental Health skills that are in high demand among UK employers, which will help you to kickstart your career. This Family Law course covers everything you must know to stand against the tough competition in the Family Law field.  The future is truly yours to seize with this Family Law. Enrol today and complete the course to achieve a Family Law certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Family Law course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Family Law course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Family Law course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Family Law is suitable for anyone aspiring to start a career in Family Law; even if you are new to this and have no prior knowledge on Family Law, this course is going to be very easy for you to understand.  And if you are already working in the Family Law field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Family Law course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Family Law course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Family Law course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Family Law course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Introduction to Family Law Introduction to Family Law 00:22:00 Module 02: Framing Family Law Framing Family Law 00:23:00 Module 03: Marriage in Family Law Marriage in Family Law 00:19:00 Module 04: Civil Partnership and Cohabitation Civil Partnership and Cohabitation 00:18:00 Module 05: Nullity in Marriage Nullity in Marriage 00:28:00 Module 06: Divorce and Family Law Divorce and Family Law 00:20:00 Module 07: Child Custody Child Custody 00:16:00 Module 08: Property and Finance on Divorce Property and Finance on Divorce 00:22:00 Module 09: Child Support and Family Law Child Support and Family Law 00:26:00 Module 10: Adoption Process Adoption Process 00:28:00 Module 11: Domestic Violence Domestic Violence 00:27:00 Module 12: Gender Equality in Family Law Gender Equality in Family Law 00:30:00 Module 13: Feminist Perspectives on Family Law Feminist Perspectives on Family Law 00:27:00 Assignment Assignment - Family Law 00:00:00

Family Law
Delivered Online On Demand5 hours 6 minutes
£11.99

Diploma in End of Life Care

By IOMH - Institute of Mental Health

Overview of Diploma in End of Life Care The UK has witnessed a rising need for proficient end of life caregivers, creating a realm where empathy meets expertise. This Level 3 End of Life Care Diploma, interwoven with topics from palliative assessments to the intricacies of post-death procedures, is designed to cultivate a holistic understanding.  As the end of life care sector garners increasing significance, individuals trained in this area stand at the intersection of necessity and opportunity. With the UK's ageing population, the demand for end of life care services is set to increase, making it a timely venture for those wishing to engage in this profoundly impactful area.  Secure your place in this ever-evolving field, and become a beacon of support and care with our comprehensive curriculum. This End of Life Care Course covers the following topics: Understand core concepts surrounding end of life care. Gain insight into the availability and structure of services. Develop expertise in advance care planning and setting goals. Learn effective communication techniques during the end of life stages. Enhance awareness of legal aspects and post-death care. Acquire knowledge in palliative, spiritual, and psychosocial care. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Diploma in End of Life Care course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Diploma in End of Life Care is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Diploma in End of Life Care course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Diploma in End of Life Care Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum End of Life Care Module 1: Introduction to Palliative & End of Life Care 00:45:00 Module 2: Identification of the Stage of Illness 00:15:00 Module 3: Palliative Care Holistic Assessment 00:15:00 Module 4: Advance Care Planning 00:30:00 Module 5: Care at the End of Life 00:15:00 Module 6: Care after Death 00:15:00 Module 7: Further Support, Training and Development 00:10:00 Module 8: Legal Issues 00:30:00 Module 9: Glossary of Terms 00:15:00 Module 10: Appendices 00:10:00

Diploma in End of Life Care
Delivered Online On Demand3 hours 20 minutes
£12