Description: Think you have what it takes to lead and motivate individuals? Investigate your alternatives with this Leadership Management course. This course is intended to enable students with the establishments important to lead high-performing groups and accomplish operational success. The course also helps students to create entrepreneurial and imaginative ways to manage individuals, funds, ventures, and groups. Who is this course for? The course is suitable for those who are currently leading a team or managing staff or building towards a career in management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course would be beneficial for the following careers: Business Manager Team leader/Supervisor Corporate Services Manager Distribution Center Manager Public Sector Manager Information Services Manager Operation Manager Office Manager Advanced Diploma in Leadership Management - Updated Version Module 01: Introduction to Leadership 00:30:00 Module 02: Inspiration and Leadership 00:30:00 Module 03: Setting Goals and Time Management 00:22:00 Module 04: Body Language and Effective Communication 00:30:00 Module 05: Self-Esteem and Assertiveness Skills 00:24:00 Module 06: Business Management and Corporate Behaviour 00:16:00 Module 07: Meeting Management 00:21:00 Module 08: Project Management 00:23:00 Module 09: Risk Management 00:19:00 Module 10: Team Work and Team Building 00:20:00 Module 11: Performance Management 00:17:00 Module 12: Critical Thinking: Implications for Leadership 00:20:00 Advanced Diploma in Leadership Management - Old Version Leadership Management Who is a Leader 00:30:00 Leadership Qualities 00:30:00 Leadership Skills 00:30:00 The Most Effective Leadership Styles 00:30:00 Leadership Principles 01:00:00 Handling Opposition in your leadership 00:30:00 So What Do Followers look for in their Leaders? 00:30:00 Wrapping Up 00:15:00 Leadership & Managing People Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Recommended Reading Recommended Reading : Advanced Diploma in Leadership Management 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Leadership Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Leadership Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Do you long for transforming your own thoughts and plans into genuine articles of clothing? Are you inspired in paying incredible costs for couture dresses? Do you experience issues discovering dream dresses that fit superbly? Or would you like to get into fashion courses and the garments industry? If yes, then the Diploma in Fashion Designing and Sewing is perfect for you! Description This serious course is for individuals who wish to start the study and routine with regards designing. It furnishes understudies with an establishment in the development and realistic skills essential for a profession in fashion design and related businesses. The course is instructed in two areas, one in mold configuration drawing and idea improvement, and the other in sewing and development techniques. Each segment is educated by a different educator, who covers essential aptitudes and expert practices. Points secured are incorporating shape, shading, and some examples of texture determination and materials; design drafting and hanging; drawing from the model and the motivation behind the plan outline; and the advancement of form ideas, research, and dress line improvement. Whether you already have understood or have never grabbed a needle and string, this Diploma in Fashion Designing and Sewing is for you as long as you are passionate in this area. Moreover, this is your opportunity to consolidate your creativeness with recently learned specialized aptitudes to figure out how to create in vogue pieces of clothing for each event. We can help you make your own particular uncommon piece of clothing all the way, made to fit you. Who is the course for? Professionals who have an experience in Dressmaking and Designing. Beginners who have an interest in learning how to have a fashion, design and sewing career. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Diploma in Fashion Designing and Sewing will be very beneficial and helpful to design companies, professionals, and beginners who are in the fashion and garments industry. Module 01 Deciding What Types Of Products To Create 01:30:00 Pricing Your Products For Maximum Profits 02:00:00 Selling Your Products 01:00:00 Module 02 Express Your Creativity with Clothing You Design Yourself! 01:00:00 Planning Your Design 01:00:00 Elements of Design 01:00:00 Your Basic Block or Fitting 00:30:00 Simple Variations on the Basic Block 01:00:00 Module 03 Maintaining Balance and Proportion 01:00:00 Design with Fabric and Color 01:00:00 Where to Find Inspiration for Your Designs 01:00:00 Explore the World and Find Inspiration in Ethnic Fashions 01:00:00 Look to the Past for Historic Inspiration 01:00:00 Putting the Pieces Together 01:00:00 Module 04 How To Make: Pinky Thread Bear Pattern 03:00:00 Merry Marionettes 01:00:00 Safety Pin Holder 00:15:00 Three Curtain Pulls 00:30:00 Heart Sachet 00:30:00 Module 05 Whisk Broom Holder 00:15:00 Towel Ring Holder 00:15:00 Sewing Kit 00:30:00 Square Sachet 00:30:00 Small Pin Cushion 00:30:00 Large Pin Cushion 01:00:00 Mock Exam Mock Exam-Diploma in Fashion Designing and Sewing 00:20:00 Final Exam Final Exam-Diploma in Fashion Designing and Sewing 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Embark on an essential journey into the heart of child protection with the 'Safeguarding Children Level 3' course. This pivotal program offers a profound understanding of the frameworks that ensure the welfare of the youngest members of our society. Delve into the intricate laws and guidance that form the backbone of child safety, all the while developing a compassionate understanding of the various stages of a child's development. This course is not just an educational pursuit; it's a commitment to the well-being of children, arming you with the knowledge to identify and act upon the signs of abuse and neglect. Through this specialised training, participants will engage with critical subjects such as the emotional and intellectual growth of children and the traumatic impact abuse can have on their lives. Each module is constructed to provide a clear insight into the challenges faced in safeguarding practices, equipping learners with the skills necessary to navigate complex situations with confidence and care. From the recognition of at-risk individuals to the detailed protocols following a disclosure, this course is an indispensable resource for anyone dedicated to the protection of children. Learning Outcomes Comprehend the legal framework surrounding child welfare and the practical application of these guidelines. Understand the developmental milestones in a child's life and how they can be affected by various forms of abuse. Identify the signs of physical, emotional, and sexual maltreatment and the procedures for risk assessment. Learn the correct response to a child's disclosure of abuse and the subsequent reporting mechanisms. Gain insight into specialised areas such as the safeguarding of trafficked children and the principles of early help and support. Why choose this Safeguarding Children Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Safeguarding Children Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Safeguarding Children Level 3 course for? Individuals working in education, healthcare, or social services who are responsible for child welfare. Professionals in childminding or daycare seeking to enhance their safeguarding qualifications. Volunteers involved with children's activities looking to reinforce their child protection knowledge. Parents or guardians interested in learning more about child development and protection. Policy makers and community leaders aiming to implement effective safeguarding strategies within their organisations. Career path Child Safeguarding Officer: £27,000 - £37,000 Family Support Worker: £18,000 - £28,000 Social Worker: £28,000 - £40,000 Child Welfare Policy Advisor: £30,000 - £45,000 Community Outreach Coordinator: £20,000 - £30,000 Youth Support Worker: £17,000 - £27,000 Prerequisites This Safeguarding Children Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Safeguarding Children Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Laws and Guidance Laws and Guidance 00:42:00 Module 02: Social and Emotional Development Social and Emotional Development 00:41:00 Module 03: Personality and Intellectual Development of Children Personality and Intellectual Development of Children 00:32:00 Module 04: Child Abuse Child Abuse 00:48:00 Module 05: Sexual Abuse Sexual Abuse 00:39:00 Module 06: The Impact of Domestic Violence and Abuse on Children The Impact of Domestic Violence and Abuse on Children 00:48:00 Module 07: Risks and Risk Assessment Risks and Risk Assessment 00:16:00 Module 08: Responding to Disclosure and Reporting Responding to Disclosure and Reporting 00:32:00 Module 09: Things to Do after Referral Things to Do after Referral 00:22:00 Module 10: Safeguarding Trafficked Children Safeguarding Trafficked Children 00:30:00 Module 11: Infant Mental Health and Early Attachment Infant Mental Health and Early Attachment 00:29:00 Module 12: Assessing Need and Providing Early Help Assessing Need and Providing Early Help 00:23:00 Assignment Assignment - Safeguarding Children Level 3 00:00:00
Embark on a transformative journey with the 'Clinical Pharmacy Certificate Program and Professional Standards' course, a comprehensive learning experience crafted for aspiring pharmacy professionals. Encompassing the rich tapestry of pharmacy's evolution, this program is designed to offer an in-depth understanding of the field, mirroring the excellence of renowned institutions such as Lloyds Pharmacy Clinical Homecare and Clockwork Pharmacy & Travel Vaccination Clinic. It's not just a course; it's a gateway to mastering the intricacies of pharmacy practice, from the foundational aspects in the early modules through the complexities of clinical pharmacy skills to the sophisticated nuances of prescribing and health and safety in the pharmaceutical industry. This course, akin to the enlightening sessions at the Clinical Pharmacy Congress 2023, provides an unparalleled opportunity to grasp the principles and practices that define today's pharmacy landscape. With a curriculum that weaves through the history and development of pharmacy, delves into the rights and responsibilities of pharmacy professionals, and culminates with the latest clinical pharmacy skills, this program is a beacon for those seeking to elevate their expertise. The involvement of experienced industry leaders and the application of professional standards ensures a learning experience that is both enriching and relevant. As you journey through the modules, you'll find each one meticulously aligned with the highest standards of pharmacy practice, reflecting the ethos of events like the Clinical Pharmacy Congress. The course imparts knowledge and nurtures a culture of continuous improvement and professional excellence. This is more than just an educational program; it's a career-defining path that fosters growth, instils confidence, and prepares you for a future at the forefront of the pharmacy profession. Learning Outcomes Acquire foundational knowledge of pharmacy's history and development. Understand the roles, training, and evaluation methods within a pharmacy team. Learn about the standards and ethical guidelines governing pharmacy professionals. Develop clinical pharmacy skills, including prescribing and medication supply. Gain insights into health and safety protocols in the pharmaceutical industry. Why buy this Clinical Pharmacy Certificate Program and Professional Standards? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Clinical Pharmacy Certificate Program and Professional Standards you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Clinical Pharmacy Certificate Program and Professional Standards course for? Graduates aspiring to become pharmacy professionals. Pharmacy technicians seeking advanced career opportunities. Healthcare workers aiming to expand their pharmaceutical knowledge. Pharmacy managers desiring to enhance team training and efficiency. Individuals interested in the evolving field of clinical pharmacy. Prerequisites This Clinical Pharmacy Certificate Program and Professional Standards was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Clinical Pharmacist: £31,000 - £48,000 Per Annum Pharmacy Manager: £28,000 - £50,000 Per Annum Pharmaceutical Researcher: £26,000 - £50,000 Per Annum Hospital Pharmacist: £30,000 - £45,000 Per Annum Community Pharmacist: £31,000 - £46,000 Per Annum Pharmacy Technician: £20,000 - £30,000 Per Annum Course Curriculum Clinical Pharmacy Certificate Program and Professional Standards Module 01 : Introduction to Pharmacy 00:23:00 Module 02 : History and Development of Pharmacy 00:25:00 Module 03 : The Pharmacy Team 00:21:00 Module 04 : Training of the Pharmacy Team 00:40:00 Module 05 : Coaching and Evaluation of the Pharmacy Team 00:16:00 Module 06 : Standards for Pharmacy Professionals 00:32:00 Module 07 : Guidance to Support the Standards for Pharmacy Professionals 01:39:00 Module 08 : The Rights and Responsibilities of Pharmacy Professionals 01:05:00 Module 09 : Pharmacy Practice 00:53:00 Module 10 : Clinical Pharmacy Skills 01:17:00 Module 11 : Offering Enhanced Services 01:06:00 Module 12 : Prescribing 00:57:00 Module 13 : Supplying Medication 00:46:00 Module 14 : Responding to Symptoms 00:43:00 Module 15 : Health and Safety in the Pharmaceutical Industry 00:40:00
In an era where mental and physical health are increasingly prioritised, 'Biohacking Your Physical and Mental Health' emerges as a pivotal resource. This course teaches you about biohacking, which is a fancy way of saying how you can use cool tricks to make your body and mind work better. Because life today is super busy and technology is everywhere, it's important to find new and smart ways to stay healthy. In this course, you'll learn about how super important sleep is, how the light around us affects our bodies, and how moving in a mindful way and eating the right foods can really change your life. You'll discover how to live longer and think better. You'll get to know about cool things like cryotherapy (which is like super cold therapy), why clean air matters, and how everything in life is connected like a big, beautiful song. You'll get lots of easy-to-follow advice that's based on science, and it will help you become stronger and full of life. The course isn't just a bunch of lessons; it's like a map that shows you how to be healthy in today's world. At the end of the course, you'll have a plan that fits just right for you, to help you feel and live better. You'll know how to get more energy, think sharper, and feel awesome. This course is like the first step to changing your life for the better. Learning Outcomes Understand the profound impact of sleep on overall well-being. Explore the effects of blue and red light on health. Apply mindfulness techniques to improve mental health. Integrate movement into daily routines for better physical health. Identify the benefits of dietary choices on bodily functions. Discover cryotherapy's role in wellness and recovery. Assess the significance of air quality on respiratory health. Formulate a comprehensive biohacking strategy for personal health. Evaluate the course concepts for enhancing life quality. Who is this course for? Individuals seeking to enhance their overall health and well-being. Fitness enthusiasts looking to incorporate new recovery methods. Professionals desiring increased productivity through better health. Anyone interested in the intersection of technology and wellness. Lifelong learners eager to explore the science of biohacking. Why Choose This Course Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Career Path Health Coach - Salary range: £20,000 to £50,000. Wellness Consultant - Salary range: £25,000 to £60,000. Corporate Wellness Coordinator - Salary range: £23,000 to £45,000. Biohacker Community Facilitator - Salary range: £22,000 to £40,000. Personal Development Trainer - Salary range: £20,000 to £55,000. Prerequisites No prior qualifications or specific experiences are necessary to enrol in this Biohacking Your Physical and Mental Health course. Designed by experts for compatibility with various digital devices, it offers the flexibility to engage with the content at your convenience from any location, provided you have a reliable internet connection. Certification Upon completion of the Biohacking Your Physical and Mental Health course materials, you'll have the opportunity to take a written examination. Passing this exam allows you to acquire a PDF certificate at a cost of £4.99. Should you wish for a tangible copy, it can be ordered for an additional fee of £8. Course Curriculum Module 01: Introduction Introduction 00:03:00 Promo - Biohacking Secrets 00:05:00 Module 02: Sleep - So MUCH More Than Just Rest Track Your Sleep 00:05:00 Module 03: Blue Light & Red Light Protect Yourself From Blue Light 00:04:00 Try Red Light Therapy 00:05:00 Module 04: Mindfulness & Movement Practice Mindfulness 00:07:00 Get More Active 00:08:00 Module 05: What You Put In Your Mouth is KEY! Drink Alkaline Water 00:06:00 Eat More Whole Foods 00:10:00 Add Probiotics To Your Diet 00:06:00 Module 06: Hidden Secret - 'Cryotherapy' Benefits of Cryotherapy 00:05:00 Module 07: Importance Of PURE Air Purify Your Air 00:07:00 Module 08: Final Thoughts & Recommendations Conclusion 00:04:00 Assignment Assignment - Biohacking Your Physical and Mental Health 00:00:00
Overview Imagine a journey where every brick and blueprint leads to mastery in construction management. The Level 3 Diploma in Construction offers just that - a comprehensive voyage through building and managing projects with finesse and expertise. This course, meticulously crafted to fuse theory with real-world applications, beckons learners to explore the intricate facets of construction management. From initial site investigations to intricate supply chain management, every module is a stepping stone towards becoming a veteran in this field. Delving deeper, the curriculum is tailored to nurture a profound understanding of various aspects crucial to the field. Learners will encounter modules like Cost Management and Risk and Value Management, essential for making informed decisions in construction projects. As the course progresses, students will encounter a rich tapestry of knowledge, including construction procurement, stock control, and the legal aspects of contracting. This programme isn't just about gaining information; it's an immersive experience of construction companies, construction jobs, and the latest construction news. Furthermore, the course isn't just an academic exercise; it's a beacon for those aspiring to be part of the construction enquirer community. Every lesson is a brushstroke in painting a broader picture of the industry, encompassing elements like quality assurance, customer care, and human resources management. With this diploma, learners are not just studying a subject; they are being sculpted into future leaders of the construction world, equipped to handle challenges with knowledge and confidence. Learning Outcomes Gain a comprehensive understanding of construction management, including site organization and management. Develop skills in cost estimation, and understand the elements and factors influencing these estimates. Acquire knowledge in managing materials, vendor analysis, and procurement processes. Understand the legalities in contracting and learn about quality assurance and customer care in this field. Enhance capabilities in managing risks, values, and human resources within this sector. Why buy this Level 3 Diploma in Construction? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Level 3 Diploma in Construction you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Level 3 Diploma in Construction course for? Individuals aiming to build a career in construction management or related fields. Graduates seeking specialized knowledge in this field. Professionals in the construction industry looking to enhance their managerial skills. Entrepreneurs planning to start or manage construction companies. Personnel in procurement, supply chain, or project management within this sector. Prerequisites This Level 3 Diploma in Construction was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Construction Manager: £35,000 - £50,000 annually Site Manager: £30,000 - £45,000 annually Quantity Surveyor: £25,000 - £40,000 annually Procurement Manager: £40,000 - £55,000 annually Health and Safety Manager: £35,000 - £50,000 annually Project Manager: £40,000 - £60,000 annually Course Curriculum Level 3 Diploma in Construction Module 01: Introduction to Construction Management 00:19:00 Module 02: Project Life Cycle and Success 00:28:00 Module 03: Cost Management 00:22:00 Module 04: Preliminary Site Investigation and Site Organisation 00:24:00 Module 05: Site Management 00:19:00 Module 06: Cost Estimation 00:34:00 Module 07: Elements and Factors influencing Cost Estimation 00:16:00 Module 08: Planning and Management of Equipment 00:32:00 Module 09: Construction Materials Management 00:22:00 Module 10: Vendor Analysis in Construction Management 00:24:00 Module 11: Construction Procurement 00:18:00 Module 12: Stock Control 00:22:00 Module 13: Supply Chain Management 00:21:00 Module 14: The Main Participators 00:21:00 Module 15: Quality Assurance and Customer Care 00:21:00 Module 16: Legal Aspects of Contracting 00:19:00 Module 17: Human Resources Management 00:22:00 Module 18: Risk and Value Management 00:21:00 Module 19: Communications, Information and Documentation of Construction 00:24:00 Module 20: Health and Safety in Construction Management 00:24:00
Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00
Description: Pet care is boarding, training, grooming, or offering any veterinary care services. You can help any pets in this kind of business. In this course, you will be taught of various breeds of cat, tips for pet training, how to make pet food, choosing your pet or help people choose the right pet for them. Pet care has different types of opportunities, from owning your own small business to working in a clinic or business or just plainly become someone who is expert in pet care. But all of these will always root in being passionate about taking care of animals. If you think you possess this kind of passion and love for pets, then this course will be perfect for you. Who is the course for? Pet care employees or professionals who want to improve their pet care skills Pet owners and lovers who want to learn how to create a business on pet care Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Pet Care 3 Course Bundle is perfect for those animal health professionals like: Animal Breeder Animal Groomer Animal Handler Veterinary Doctor Veterinary Technician. Basics Various breeds of cats 00:30:00 Safety is most important for your pet 00:15:00 What kind of food will you choose for your pets? 00:15:00 Your cat's bath - what do you need to do 00:15:00 Toys - your cat's best friends or foes? 00:20:00 Tips to train your cats 00:20:00 Preventing your pet from high temperature in warm hot months 00:20:00 How to care for your diabetic cat 00:30:00 Understanding cat fights- Can you avoid them? 00:15:00 Is your cat not using litter box- Find out why 00:15:00 Conclusion 00:15:00 Making Pet Food Homemade Pet Food - Why it is so beneficial 01:00:00 Making Pet Food for First Time - What Precautions to Take 01:00:00 Natural Pet Food Making Techniques 01:00:00 Home made Pet Food for Dogs 01:00:00 Homemade Pet Food for Cat 01:00:00 Making Homemade Dry Pet Food 01:00:00 Great Way to Save Money Spent on Pet Food 01:00:00 What Kind of Food Animals Love 00:30:00 Nutrients to Supply Pets with Food Made at Homes 01:00:00 Tips to Make Excellent Quality Food 00:30:00 Conclusion 00:15:00 Choosing Your Pet Small Mammal Basics 00:30:00 Research The Type Of Small Mammal You Want 00:30:00 Determine The Pet Which Will Be The Best Fit To Your Family 00:30:00 Consider Other Pets In The House 00:30:00 Consider Your Budget And Resources 00:30:00 The Dangers Of Choosing The Wrong Small Mammal 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Pet Care 3 Course Bundle 00:30:00 Final Exam Final Exam- Pet Care 3 Course Bundle 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
[vc_row][vc_column][vc_column_text] Description Master the techniques of Gestalt Therapy and boost your professional development with the Level 2 Certificate in Gestalt Therapy course. If you're considering a career in psychotherapy, this accredited course provides you with practical knowledge and skills, regardless of your academic background. Gestalt Therapy is a psychotherapeutic treatment invented by Fritz Perls in the 1940s to help patients find happiness in the now rather than fixate on past traumas. Gestalt therapy also helps you to combat addiction, eating disorders and grief through roleplay. Through our online learning platform, you can explore the fundamental principles of Gestalt therapy, including its many mental health benefits. The awarding body course will give you a general understanding of Gestalt therapy and is designed to teach you the fundamental principles of the Gestalt approach. You will learn the importance of experiments in therapy sessions and how to work with couples and groups. You will also explore the strategies used by prominent Gestalt therapists, such as the empty chair technique, repetition and exaggeration, mindfulness and cognitive counselling. You can study from anywhere with an internet connection. On successful completion, after you submit your answers, you will receive a certificate of achievement, which you can use as proof of your new skills. Who is the course for? Anyone who is interested in Gestalt Therapy approach Anyone who wants to become a coach, counsellor, therapist Anyone who wants to use their certification from this course for work or further study! Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Introduction About the Instructor FREE 00:03:00 About the Course 00:05:00 What is Psychotherapy 00:10:00 Introduction to Gestalt Therapy What is Gestalt Therapy 00:09:00 The origins of Gestalt Approach 00:12:00 Psychoanalysis & Gestalt approach 00:09:00 Forms of Psychotherapy 00:11:00 Therapeutic Relationship in Gestalt therapy 00:11:00 Philosophy and Principles in Gestalt Therapy The 'Self' in Gestalt therapy 00:09:00 Gestalt 'Present' Awareness 00:10:00 The concept of 'Respect' 00:06:00 The concept of 'Social Responsibility' 00:07:00 The Concept of 'Relationship' in Gestalt 00:08:00 Phenomenological Method 00:06:00 The Essence & Principles Dialogical Relationship 00:06:00 Field Theoretical strategies 00:07:00 Experimental Freedom 00:06:00 The Theory of Change 00:09:00 The concept of 'Mindfulness' 00:11:00 Gestalt Therapy Techniques Exercise and Experiments 00:05:00 The Empty Chair Technique 00:09:00 Discussing 'dreams' (Dream Work) 00:10:00 Exaggeration & Repetition 00:05:00 Guided Imagery and Fantasy 00:11:00 Suppressive Techniques 00:09:00 Working with 'Unfinished Business' 00:09:00 Forms & Methods of Therapy Working with Couples 00:00:00 Working with Groups 00:00:00 Pros & Cons of Gestalt Therapy The Strengths of Gestalt approach 00:00:00 Critiques & Limitations 00:00:00 Thank You and Good Bye! 00:00:00 Mock Exam Mock Exam - Level 2 Certificate in Gestalt Therapy 00:20:00 Final Exam Final Exam - Level 2 Certificate in Gestalt Therapy 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
School Administrator: School Administrator Do you want to be a school administrator in an educational institution? If so, this School Administrator Training will undoubtedly assist you in running the organisation successfully and managing the facilities and people. Our School Administrator Training describes all of the concepts in detail so that our students may grasp each lesson quickly. This School Administrator Training covers the policies, obligations, and budget management of school administrators. Throughout this School Administrator Training, you will also learn how to effectively handle logistical support and serve resources. This School Administrator Training also teaches you how to coordinate all administrative procedures, create a strategy, and oversee team performance. Start with our School Administrator Training to unlock your potential in this field! Main Course: School Administrator Training Free Courses are including with this School Administrator: School Administrator Course Along with The School Administrator Course, We Offer a free Level 2 Award in Support Work in Schools and Colleges Course. Special Offers of this School Administrator Course This School Administrator: School Administrator Course includes a FREE PDF Certificate. Lifetime access to this School Administrator: School Administrator Course Instant access to this School Administrator: School Administrator Course Get FREE Tutor Support to this School Administrator: School Administrator Course School Administrator: School Administrator Supervising all facets of the school, including budget management and the establishment of a secure learning environment, is the responsibility of school administration. The experts who manage the different administrative responsibilities necessary to keep a school operating efficiently are known as school administrators. In elementary, middle, and high schools, the principal is usually in charge of the administration. Depending on the school, other support personnel may include assistant principals, instructional coordinators, athletic directors, and other staff members. Administrators in schools can also be superintendents. Who is this course for? School Administrator: School Administrator This School Administrator: School Administrator Training course is designed for anyone interested in learning more about this issue. Requirements School Administrator: School Administrator To enrol in this School Administrator: School Administrator Course, students must fulfil the following requirements. To join in our School Administrator Course, you must have a strong command of the English language. To successfully complete our School Administrator Course, you must be vivacious and self driven. To complete our School Administrator Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this School Administrator Course. Career path School Administrator: School Administrator You may be able to pursue a range of exciting employment prospects after finishing this School Administrator: School Administrator Training course, such as coordinator, school director, student Counsellor, and many more.