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Early Learning and Childcare Looking for a thorough training course to help you succeed in the Early Learning and Childcare industry? Look no further than our course bundle "Early Learning and Childcare"! This course bundle consists of 10 fundamental courses that will give you the knowledge and abilities you need to be successful in working with children. This Early Learning and Childcare industry package will teach you how to develop young learners in a safe and nurturing environment, the value of play, and child development. Additionally, you'll improve your communication abilities and discover how to establish effective connections with kids, parents, and other industry experts. Anyone looking to begin or advance their career in early learning and childcare should consider this bundle. This Early Learning and Childcare industry course package has everything you need, whether you're just starting out or want to improve your knowledge and skills. Why then wait? Enrol in our "Early Learning and Childcare" bundle course right away to get started on your path to becoming an expert in this field. Course Details This bundle includes 07 basic training courses. These are the following courses: Course 01: Level 1 Award In Skills for Childcare Course 02: Diploma in Special Education Needs (SEN) Course 03: Level 2 Award in Babysitting Course 04: Attachment Theory in the Early Years Course 05: Care and Support for Vulnerable Children Course 06: Level 2 Diploma for the Early Years Practitioner Course 07: Early Years Level 4 Why Choose this Early Learning and Childcare Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Early Learning and Childcare Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Early Learning and Childcare course. Early Learning and Childcare Special Note: Our Course is not a regulated course. If You want to get qualified, you can consider following options: NCFE Early Learning and Childcare RQF Level 3 Diploma in Early Learning & Childcare (Early Years Educator) NCFE Level 2 Diploma for the Early Years Practitioner RQF Diploma Level 3 in Early Years Education Childcare (EYE) RQF Early Learning & Childcare NCFE Leve 3 Diploma for the Children and Young People's Workforce VRQ Level 3 Diploma in Early Years Education and Care Assessment Method of Early Learning and Childcare After completing each module of the Early Learning and Childcare course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Early Learning and Childcare After completing the MCQ/Assignment assessment for this Early Learning and Childcare course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Early Learning and Childcare This Early Learning and Childcare course is ideal for anyone looking to start or advance their career in the field of Early Learning, Childminder, nursery workers and teaching assistants, regardless of their current level of experience or education. This extensive course package has something to offer for everyone interested in early learning and childcare, whether you're looking to launch a new career or advance your current one. Requirements Early Learning and Childcare Students who intend to enroll in this Early Learning and Childcare course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Early Learning and Childcare Worker in a nursery: £15,000 to £22,000 annually teaching assistant: £15,000 to £25,000 annually Nanny: £25,000 to $35,000 annually Childminder: £20,000 to $35,000 annually Certificates Digital Certificate Digital certificate - Included

Sales management is the procedure of establishing a sales force, organising sales operations, and executing sales methods that enable a company to meet consistently, if not exceed its sales goals. When it comes to managing sales and improving sales performance for any size business, regardless of industry, the key to success is always accurate and consistent sales management processes. This begins with a great sales manager who understands how to inspire and lead a sales team. For this, you need to master these three skills that are Sales operations, Sales strategy, and Sales analysis. Aside from assisting your company in meeting its sales targets, a sales management system allows you to stay in tune with your industry as it grows and can mean the difference between survival and booming in an increasingly competitive marketplace. If you want to build your career as a sales manager or learn more skills in sales management but aren't sure where to begin, this Level 7: Sales Management course will provide you with a solid foundation to become a confident sales manager and develop more advanced skills in Sales Management. This Level 7: Sales Management course covers sales management training, the rules, and regulations of a company. You will also learn how to build leadership, strategic thinking, motivate people, and much more. This Level 7: Sales Management course will provide you with a competitive advantage in your career, allowing you to stand out from other applicants and employees. Our experts have designed this Level 7: Sales Management course to help you learn fast and efficiently, at your own speed and convenience. Enrol now and start learning. Learning Outcomes After completing the Level 7 Sales Management course, the learner will be able to - Gain a solid understanding of sales culture Know the expectations of customer Follow organisational structure Expand his/her communication skill Learn strategic planning within prior deadline Know the hiring process Understand the role of an advisor Build a leadership on themselves Inspire peoples Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ** Main Course: Level 7: Sales Management ** Free Courses ** Course 01: Level 5 Retail Management Course 02: Level 4 Time Management Course Course 03: Level 5 Diploma in Risk Management Course 04: Level 7 Business management ** Other Benefits of Level 7: Sales Management Free 5 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing this Level 7: Sales Management course] **Level 7: Sales Management** Course Curriculum Module 01: Transitioning to Sales Management: New Responsibilities and Expectations Module 02: It's All About Communication Module 03: Sales Planning: Setting the Direction for the Sales Team Module 04: Time Management, Territory Planning, and Sales Forecasting Module 05: Recruiting, Interviewing, and Hiring the Very Best Module 06: Building the Environment for Motivation: Compensation, Plans, Recognition, and Rewards Module 07: Training, Coaching, and Counseling: When and How to Apply Each Module 08: Stepping Up to Be a True Leader >------------------< Assessment Method After completing each module of the Level 7: Sales Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 7: Sales Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 7 Sales Management course is appropriate for those who want to get a head start in the sales sector or aspiring professionals working for public, private, volunteer and nonprofit organisations. Requirements There are no specific requirements for this Level 7 Sales Management Course because it does not require any advanced knowledge or skills. Career path After completing this Level 7 Sales Management course, you may be able to pursue a variety of promising career opportunities.

>> Wedding Planner Training << A wedding planner is a professional who works with a client to design, plan, and manage their wedding. Weddings are important events in people's lives, so couples are often willing to spend a significant amount of money to ensure that their weddings are well-organized. Our Wedding Planner course will teach you how to design, plan and host the wedding perfectly in simple and practical ways. The program is ideal for those who want to work as an event organizer. The course will place a strong emphasis on project methods. Discover how to turn your passion for weddings into a lucrative career. Our professional wedding planners will show you how to work with clients of all kinds, how to answer their questions and meet their needs at every stage of the process, from planning to execution. You'll also learn how to find and sign clients, price your work, market your skills, and grow your business. To become a professional wedding planner, this Wedding Planner course is perfect. This Wedding Planner course is a comprehensive online course that will provide you with a complete understanding of the nature of the related sector and your key roles within it. The Wedding Planner course includes event planning, wedding photography, videography, crafting as well as maintaining the catering section. This is a responsible position that requires a service minded professional attitude. Learning Outcomes By the end of the Wedding Planner course, learners will be able to: Learn how to set the tone for your wedding. Learn how to decide who the participants will be. Learn how to plan the ceremony location. Understand how to set a realistic wedding budget. Understand how to buy wedding invitations. Understand how to choose a wedding photographer. Understand special considerations. Understand the ceremony text. Understand how to arrange a wedding reception. Why Choose Wedding Planner Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Travel & Tourism Course Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Wedding Planner Bundle Course Course 01: Level 5 Diploma in Wedding Planner Course 02: Level 7 Diploma in Event Management Course 03: Level 2 Hospitality Management Course 04: level 4 Time Management Course 05: Level 7 Diploma in Facilities Management Course 06: Level 2 Food Hygiene and Safety For Catering ***Others Benefits of this Wedding Planner Course 6 Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Wedding Planner course ] >> Wedding Planner Training << Course Curriculum of Wedding Planner Module 01: Setting the Tone for Your Wedding Module 02: Deciding Who the Participants Will Be Module 03: Planning the Ceremony Location Module 04: How to Set a Realistic Wedding Budget Module 05: How to Buy Wedding Invitations Module 06:How to Choose a Wedding Photographer Module 07: Special Considerations Module 08: The Ceremony Text Module 09: Wedding Reception Assessment Method After completing each module of the Wedding Planner Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Wedding Planner course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. Who is this course for? Our most advanced Wedding Planner : Wedding Planner is suitable for anybody wishing to acquire their first professional employment in this exciting field, or to develop in their current position. Requirements There are no specific requirements for this Wedding Planner : Wedding Planner course because it does not require any advanced knowledge or skills. Career path Students who successfully complete this Wedding Planner : Wedding Planner course may pursue a range of jobs.

Have you ever wondered why your cat enjoys purring and scratching? Or why is your dog constantly chewing on your shoes? Whatever pet issue you have, this Animal care course will help you solve it. Gain a better understanding of your animal companions by training with this exclusive Animal care course. Completing this Animal care course will assist you in developing a solid understanding of animal care and the veterinary industry. The Animal care course will assist you in successfully learning the techniques of communicating with animals. Through this Animal care course you will gain a thorough understanding of animal anatomy and physiology, animal first aid, animal grooming, animal welfare and much more. We are committed to providing you with the best educational experience possible. This Animal care course has been designed by industry experts to enable you to learn quickly and efficiently, at your own pace and convenience. This Animal care course will assist you in becoming an expert in a relevant field. Our world-class tutors will assist you in mastering Animal Care by answering any questions you may have along the way. So, add this Animal care course to your cart - master the sought-after skills and pave the way for your next breakthrough! Learning Outcomes: After completing this Animal care course, learner will be able to: Understand animal anatomy & physiology Understand animal behaviour Understand animal welfare Understand basics of animal health Understand hygiene Understand nutrition Gain primary knowledge about animal first aid Understand animal grooming Why Choose Animal care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Animal care Course Course 01: Level 5 Animal Care & Nutrition Course 02: Animal Care and Psychology Course 03: Pet Nutrition Diploma Course 04: Entry Level Award in Dog Training and Husbandry (Entry 3) ***Other Benefits of this Course Free 5 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Animal care course] Course Curriculum of- *** Animal Care : Animal Care Course *** Course Curriculum Module 1: Animal Anatomy & Physiology Module 2: Animal Behaviour Module 3: Animal Welfare Module 4: Basics of Animal Health Module 5: Hygiene In Animal-Care Module 6: Nutrition In Animal-Care Module 7: The Primary Knowledge About Animal First Aid Module 8: Introduction to Animal Grooming Assessment Method After completing each of Animal care course module, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Animal care course is ideal for anyone interested in Animal care. People with below mentioned professions will find the course extremely beneficial: Animal First Aider Pet Owners Pet Sitters Animal-Care Workers Veterinary Care Assistants Pet Care Associates Requirements Students who intend to enrol in this Animal care course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Completing this Animal care course results in a wide range of opportunities. Such as: Animal Trainer Dog Walker Pet Groomer The average salaries for these job opportunities are usually £15,000 - £30,000 per year.

Childcare and Nutrition Do you enjoy being around children, taking care of them, and working with them? Then this Childcare and Nutrition course is ideal for you. With our Childcare and Nutrition course, prepare for a rewarding career in the care sector, and build your professional skills online. It is a complete training course for individuals to learn skills and knowledge on becoming child care planners, childcare employees, and nannies. It is a profession that brings a smile to everyone's face, spreads happiness, and allows you to better understand the health and safety facts associated with working with babies. This Childcare and Nutrition course will provide a thorough understanding of children's behaviour and development and how you may play a role in assisting children to attain their full potential. Enrol in our Childcare and Nutrition course today and gain the experience, skills, and knowledge you need to advance your professional development. Learning Outcomes After completing the Childcare and Nutrition course, you will be able to: Describe Childcare and Nutrition. Describe the importance of child growth and development. Keep children healthy and safe. Describe the importance of personal hygiene for children. Describe Macronutrients and Micronutrients. Know nutritional requirements for children. Describe child nutritional problems and physical development. Describe the concept of special needs. Prevent child abuse and neglect. Describe nutrition education and activities. Why Choose Childcare and Nutrition Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Childcare and Nutrition Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Childcare and Nutrition Exclusive Bundle Course Course 01: Childcare and Nutrition Course 02: Level 1 Diet and Nutrition Course Course 03: Nutrition Course (Level 3 Certificate) Course 04: Diploma in Sports Nutrition Course 05: Level 3 Award in Childcare and Education Course ***Other Benefits of Childcare and Nutrition Exclusive Bundle Courses 5 PDF Certificates Free Lifetime Access Unlimited Retake Expert Tutor Support [ Note: Free PDF certificate as soon as completing the Childcare and Nutrition course ] ***Childcare and Nutrition*** Detailed course curriculum of the Childcare and Nutrition Course: Module 1: Childcare and Nutrition Module 2: Children Growth and Development Module 3: Health and Safety of Children Module 4: Hygiene for Child Caring Module 5: The Use of Macronutrients Module 6: The Use of Micronutrients Module 7: Nutritional Requirements of Child Module 8: Child Nutritional Problem and Physical Development Module 9: Caring for Special Needs Children Module 10: Child Abuse and Neglect Module 11: Nutrition Education and Activities Assessment Method After completing each module of the Childcare and Nutrition Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Childcare and Nutrition course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Childcare and Nutrition Students Recent graduates Job Seekers Anyone interested in this topic People already working in this field want to improve their knowledge and skill. Requirements Childcare and Nutrition There are no specific requirements for this Childcare and Nutrition course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Childcare Nutrition: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Childcare and Nutrition You will receive help from this childcare and nutrition course in securing your ideal position in the industry. Regardless of your current employment situation, the childcare and nutrition course will advance your career. Certificates Certificate of completion Digital certificate - Included

Psychological Wellbeing Practitioner Course Online Psychotherapy is a perfect way to assist people suffering from various mental illnesses or psychological challenges. Psychotherapy is talking therapy. However, this psychological treatment is not as simple as it sounds. Psychotherapy practitioners require a wide range of skills to understand their patients and prepare them to face their challenges. Furthermore, they must have a thorough understanding of human psychology. With this Psychological Wellbeing Practitioner course, you can learn all of this as well as the basics of human psychology. This Psychological Wellbeing Practitioner course aims to provide you with a better understanding of the core concepts of psychotherapy, such as common psychological problems, the difference between psychotherapy and counselling, various forms and types of psychotherapy, and so on. This exclusive Psychological Wellbeing Practitioner course will introduce you to the role of a psychological wellbeing practitioner and the skills required. You will also learn about crisis intervention and how to assist a client in crisis. Learning Outcomes After completing this Psychological Wellbeing Practitioner course, the learner will be able to: Understand the basic concepts of psychotherapy. Understand the roles of a psychological well-being practitioner. Gain a thorough understanding of the common mental health difficulties and human psychology. Know the difference between psychotherapy and counselling. Know what skills are needed to be an exemplary psychological well-being practitioner. Gain in-depth knowledge of low-intensity CBT treatment. Become familiar with various types of psychotherapy like psychodynamic psychotherapy, counselling approaches, cognitive behavioural therapy and more. Understand crisis intervention and be able to help a client in crisis. Why Choose Psychological Wellbeing Practitioner Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Courses are included in this Psychological Wellbeing Practitioner Bundle Course Course 01: Psychological Wellbeing Practitioner Course 02: Diploma in Health and Wellbeing Course 03: Level 2 Certificate in Awareness of Mental Health Problems Other Benefits of this Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Psychological Wellbeing Practitioner course] Psychological Wellbeing Practitioner Course Detailed course curriculum of Psychological Wellbeing Practitioner Course Module 01: An Overview of Psychotherapy Module 02: Necessary Skills of a Psychological Wellbeing Practitioner Module 03: Different Types of Therapies Module 04: The Ways of Engaging and Assessing the Patients Module 05: Understanding the Low Intensity CBT Treatment Module 06: Different Forms of Psychotherapy Module 07: The Ways of Helping the Client in Crisis Module 08: Understanding Crisis Intervention Assessment Method of Psychological Wellbeing Practitioner Course After completing each module of the Psychological Wellbeing Practitioner Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Psychological Wellbeing Practitioner Course After completing the MCQ/Assignment assessment for this Psychological Wellbeing Practitioner course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Psychological Wellbeing Practitioner Course This Psychological Wellbeing Practitioner course is designed for anyone who wants to learn more about Psychological Well-being Practitioner or who wants to start a career. Requirements Psychological Wellbeing Practitioner Course There are no specific requirements for this Psychological Wellbeing Practitioner course because it does not require any advanced knowledge or skills. Career path Psychological Wellbeing Practitioner This Psychological Wellbeing Practitioner course will assist you in developing a diverse set of skills and knowledge, as well as exploring a variety of exciting careers, such as - Mental Health Counsellor Psychiatric Nurse Practitioner Social Worker In the United Kingdom, the average salary for these job opportunities ranges from £15,000 to £50,000 per year. Certificates Certificate of completion Digital certificate - Included

This bundle course has been specially designed to equip our learners with a more in-depth understanding of lettings negotiating by providing them with essential functional maths skills required for this role. By combining these related courses, learners will be able to apply their practical knowledge in the real world, to take their professionalism to the next level. Take steps to become a certified lettings negotiator and be equipped with the skills and practical knowledge to advise clients and support landlords in renting their properties with the Lettings negotiator Diploma. This beginners training program is designed to provide an insight into lettings management, exploring the role of a lettings negotiator and lettings agent in detail. You will learn about the different types of agents, how to carry out a property valuation, build a relationship with clients and much more. Possessing excellent maths skills is essential for anyone who wishes to work in the property market. The Functional Maths Training Course is designed to provide aspiring lettings negotiators with the necessary skills to master everyday maths problems related to lettings management. You will learn how to calculate overall profit and loss, develop crucial problem-solving skills and gain confidence in working with decimals, fractions and percentages. This training program includes practical exercises that can be applied in real-world scenarios and is an opportunity to learn valuable transferable skills. Learning Outcomes: Learn the fundamental principles and practices of lettings management Familiarise with the lettings agency agreements guideline Understand the differences between a lettings agent and estate agent Explore the day-to-day role and responsibilities of a lettings agent Develop a solid understanding of the property valuation process Gain advanced knowledge of functional maths and apply your new skills to everyday situations Develop your skills in logical thinking and problem-solving Learn how to work with decimals, percentages, fractions and much more Gain a solid understanding of ratios and proportion through practical exercises Understand how to calculate overall profit and loss Who is This Course for? This bundle course is ideal for aspiring lettings negotiators, or lettings agents who are new to the field and wish to gain the relevant skills and knowledge to take their career to the next level. This course is also ideal for anyone who works in the real estate industry and wishes to develop their skills in everyday maths. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career Path This bundle course is the ultimate package training certification for those who are interested in a career in property. On successful completion, you will have the opportunity to work in a wide range of related industries, in roles such as: Lettings Negotiator Lettings Agent Manager Estate Agent or Lettings Manager Course Curriculum **Letting Agent** Lettings Management Introduction to Lettings Management 00:20:00 Necessary Documents for Lettings Management 01:30:00 Lettings Agency Agreements Guideline 00:15:00 Types of Agents 00:15:00 Knowing Your Clients 00:30:00 Lettings Management Agent Services 00:20:00 Property Valuation 00:30:00 Property Negotiation 00:30:00 Property Management 00:30:00 Lettings Management Laws 00:30:00 Letting Agent Code of Practice Introduction to Letting Agent Code of Practice 00:20:00 Overarching Standards of Practice 00:30:00 Lettings 00:30:00 Management and Maintenance 00:20:00 Ending the Tenancy and Communications & Resolving Complaints 00:15:00 Arrangements 00:15:00 Being a Lettings Negotiator Home Loans 00:15:00 Knowing When You're Ready To Buy 00:15:00 Is Your Lake Home For Sale? 01:00:00 Legal System & Lettings Management UK An Introduction to the UK legal system 00:15:00 Different Types of Investment Structures 00:15:00 Title & Registration 00:15:00 Finance in Lettings Management 00:15:00 Investment Purchase Procedure 00:15:00 Acquisition Costs 00:15:00 Land Usage 00:15:00 Planning & Environment 00:15:00 Investment Structure & Key Legislations 00:15:00 **Functional Skills (Maths)** Integers ( Directed Numbers) Lecture 1 Introduction 00:02:00 Lecture 2 Multiplying any digit number by 11, 22, and 33 00:09:00 Lecture 3 Integers and ordering of integers 00:06:00 Lecture 4 Addition and Subtractions of Integers 00:07:00 Lecture 5 Operations on Integers 00:04:00 Lecture 6 Multiplication and Division of Integers 00:04:00 Lecture 7 Powers of Integers (Exponents) 00:04:00 Factors and Multiples Lecture 8 Complete knowledge about factors and multiples 00:06:00 Lecture 9 Divisibility tests for 2,3,4,5,6 00:07:00 Lecture 10 Divisibility rules 7,8,9,10,11 00:06:00 Lecture 11 Prime Factorization 00:06:00 Lecture 12 Highest Common Factor HCF 00:10:00 Lecture 13 Least Common Multiple LCM 00:16:00 Lecture 14 Relation between LCM and HCF 00:04:00 Fractions Lecture 15 Classification of Fractions 00:04:00 Lecture 16 Convert mixed to improper and improper to mixed fractions 00:03:00 Lecture 17 Equivalent Fraction 00:04:00 Lecture 18 Comparing Fractions after converting to like fractions 00:09:00 Lecture 19 Reducing a fraction to lowest term 00:04:00 Lecture 20 Addition and subtraction OF fractions 00:08:00 Lecture 21 Multiplication and division of fractions 00:11:00 Lecture 22 Word problems on fractions 00:16:00 Simplification Rule : BODMAS Lecture 23 BODMAS and rules to remove brackets 00:03:00 Lecture 24 Simplify expressions using BODMAS rules 00:05:00 Lecture 25 Simplify expressions involving fractions using BODMAS 00:07:00 Decimal numbers Lecture 26 Decimal numbers in relation to fractions 00:08:00 Lecture 27 Like and unlike Decimals 00:05:00 Lecture 28 Ordering of Decimal numbers 00:10:00 Lecture 29 Addition and subtraction of Decimal 00:07:00 Lecture 30 Multiplication of Decimal 00:03:00 Lecture 31 Division of Decimal 00:05:00 Rational Numbers Lecture 32 Rational number 00:02:00 Lecture 33 Representation of Rational Numbers on Number line 00:04:00 Lecture 34 Determining which fraction is terminating or non terminating 00:05:00 Lecture 35 shortcut method of writing decimal expansion of fraction to decimal 00:08:00 Approximation Lecture 36 Rounding to whole number 00:06:00 Lecture 37 Rounding to required number of decimals (1 d.p. ) 00:05:00 Lecture 38 rounding to significant digits 00:07:00 Lecture 39 Practice question on three methods of approximation 00:05:00 Estimation and Scientific Notation or Standard form Lecture 40 Estimation 00:05:00 Lecture 41 Scientific Notation 00:07:00 Lecture 42 Operation on numbers when they are in scientific notation 00:06:00 Percentage Lecture 43 Percentage to fraction and fraction to percentage 00:06:00 Lecture 44 Percentage of a quantity and conversation to decimal 00:06:00 Lecture 45 Expressing one quantity as percentage of another quantity 00:06:00 Lecture 46 Finding increase decrease percent 00:05:00 Lecture 47 Uses of percentages-Word Problems 00:09:00 Ratio and Proportion Lecture 48 Ratio- How to express as simple ratio 00:09:00 Lecture 49 How to compare Ratios 00:04:00 Lecture 50 Word problems on finding ratios 00:07:00 Lecture 51 To divide a given quantity into a given Ratio 00:11:00 Lecture 52 Proportion 00:04:00 Lecture 53 Practice problems on Proportion 00:06:00 Lecture 54 Continued proportion 00:06:00 Unitary Method and its Applications Lecture 55 Direct Variation ( or proportion) 00:04:00 Lecture 56 Problems based on Direct proportion 00:10:00 Lecture 57 Inverse Variation ( or proportion) 00:10:00 Lecture 58 Multiple Ratios 00:10:00 Profit , Loss, discount and Tax Lecture 59 Basics - Profit and Loss 00:04:00 Lecture 60 More practice problems on Profit & Loss 00:06:00 Lecture 61 Selling price formula and Problems 00:04:00 Lecture 62 Cost price formula and Problems 00:03:00 Lecture 63 Higher problems on Profit and Loss 00:08:00 Lecture 64 Basics - Discount 00:05:00 Lecture 65 Practice problems on Discount 00:04:00 Lecture 66 Tax 00:06:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Executive Mini MBA will teach you all those things you learn from an MBA course that too in a shorter period. From learning theories to implying it in practical life, the course plan carries all the important aspects. This beneficial program will help you to gain in-depth knowledge about Economics and business. The administrative and managerial aspects of the business will become clearer to you. The course will also familiarise yourself with a wide variety of topics such as strategy planning, marketing strategy, resource management, etc. Most importantly, the course will play a significant role to develop the required leadership skill to lead a business organisation. By completing this course, you will become efficient enough for securing a high position in a business organisation.  Who is this Course for? This Executive Mini MBA course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Certification After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9. Course Curriculum Module 1:- Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Module 2: -Business Administration and Branding Introduction 00:15:00 Make Yourself Well Recognised Before Your Customers 00:30:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Module 3: - Business Succession Planning Getting Started 00:30:00 Succession Planning Vs. Replacement Planning 01:00:00 Preparing for the Planning Process 01:00:00 Initiating Process 00:00:00 The SWOT Analysis 01:00:00 Developing the Succession Plan 01:00:00 Executing the Plan 00:30:00 Gaining Support 00:30:00 Managing the Change 01:00:00 Overcoming Roadblocks 01:00:00 Reaching the End 01:00:00 Wrapping Up 00:15:00 Module 4: -Business Development Budgeting Businesses Budgeting Basics 00:15:00 Steps To Better Business Budgeting 00:15:00 How And What To Consider When Preparing A Business Plan And Budget 01:00:00 The Ins And Outs Of Corporate Budgeting 00:15:00 Including Social Business Budgets In The Plan 00:15:00 Impacts Of Debts On Business Budgets 00:15:00 Managing Business Budgets And Finances Together 01:00:00 Module 5: -Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Module 6:- Business Management Skills Business Plan Basics 00:30:00 The Executive Summary 01:00:00 The Mission Statement 00:30:00 Exploring Financial Needs 00:30:00 Evaluating Competition 01:00:00 The Troubles You Can Run Into Without The Proper Business Plan 00:30:00 Wrapping Up 00:15:00 Module 7: Project Management Introduction 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Managing A Budget 00:30:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage The Projects 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:30:00 Keeping It Moving Forward 01:00:00 Problems and Solutions in Project Management 01:00:00 Module 8: HR and Leadership Management Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Module 9: Business Systemization Introduction 00:30:00 The Idea of Systemizing Your Business 01:00:00 Why You Should Systemize Your Business 01:00:00 A Lesson Learned From The Book 'The E-Myth' 01:00:00 So, How Do I Create This Wonderful Business System? 01:00:00 Outsourcing As a Way of Systemizing Your Business 00:30:00 How to Keep It Growing: The Systemized Business 01:00:00 Some General Ideas To Consider As You Systemize Your Business 00:30:00 Conclusion 00:15:00 Module 10: - Business Ethics Fundamentals Getting Started To Business Ethics 00:15:00 What is Ethics? 01:00:00 Implementing Ethics in the Workplace 00:30:00 Employer/Employee Rights 01:00:00 Business & Social Responsibilities 01:00:00 Ethical Decisions 01:00:00 Whistle Blowing 00:30:00 Managerial Ethics 00:30:00 Unethical Behavior 00:30:00 Ethics in Business (I) 01:00:00 Ethics in Business (II) 00:30:00 Wrapping Up 00:15:00 Module 11: Sales Analysis and Sales What Is A Sales Funnel? 00:30:00 What is Internet Commerce 00:30:00 What Can I Sell 00:30:00 Clickbank 00:30:00 Drop Shipping 00:30:00 Affiliate Marketing 00:30:00 The Link Between Products, Key Words and Prospects 00:15:00 The Front-end and Back-end of Sales Funnels 00:30:00 Sales Funnel Success 00:30:00 Sales Funnel Planning 00:30:00 Putting Your Theory to Practice 00:30:00 Content Marketing 00:30:00 Article Marketing 01:00:00 Google's Adwords Program 00:30:00 Marketing Offline 00:30:00 Blogs 00:30:00 Social Media 00:30:00 Auto Responders 00:30:00 The Joint Venture 00:30:00 Measuring Success 00:30:00 Top Sales Funnel Products 00:30:00 Mock Exam Mock Exam- Executive Mini MBA 00:30:00 Final Exam Final Exam - Executive Mini MBA 00:20:00 Recommended Readings Recommended Readings - Executive Mini MBA 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00