Fraud Prevention: A Guide for Small and Medium Sized Enterprises Course Description Copyright Ross Maynard 2021 Course Description Business fraud is a significant, and growing problem. Hardly a day goes by without news reports of organisations being hacked or having their data hijacked. Phishing scams and ID theft are also serious threats to businesses. According to data produced by Accenture, 43% of cyber attacks are aimed at small or medium sized organisations, but only 14% of those organisations are well protected. Around 60% of successful internet fraud cases are the result of phishing emails, and 30% of cases result from ID theft. These two approaches are increasingly being combined in business internet fraud. The aim of this course is to help managers in small or medium sized organisations understand the fraud risk that they face, and to take action to mitigate the risk. The course covers frauds risks, creating an anti-fraud culture and developing an fraud risk management strategy. The course comes with a fraud risk mini-audit and sample anti-fraud policies, and related policy documents. The best way to prevent fraud is to have clear anti-fraud policies and procedures which all staff understand, and which are rigorously enforced; coupled with an open, communicative environment, where staff feel safe and supported to question actions and raise concerns. To help your organisation put these elements in place, this course has five parts: Part 1: What is Fraud and Who Commits it? Part 2: Creating an Anti-Fraud Culture Part 3: Fraud Risk Management Part 4: Managing Bribery Risk Part 5: Appendices with sample anti-fraud policies, fraud response plans, a whistleblowing policy and anti-bribery policy. I hope you find the course helpful. Key Learning Points On completion of the course, delegates will be able to: Define meaning and nature of business fraud Appreciate the variable nature of people’s honesty and how that can tip into fraud Understand the personality types of people who commit business fraud Identify the elements of an anti-fraud culture Explain the steps required to guard against internet fraud Understand the elements of a fraud risk management strategy Outline the sanctions available for those committing fraud Develop an Anti-Fraud Policy, Fraud Response Plan, Whistleblowing Policy and Anti-Bribery Policy for their organisation Begin to audit the level of fraud risk and bribery risk in their organisation Curriculum Part 1: What is Fraud and Who Commits it? L1: What is Fraud? L2: The Variable Nature of Honesty Part 2: Creating an Anti-Fraud Culture L3: Creating an Anti-Fraud Culture L4: Internet Fraud and Cybercrime Part 3: Fraud Risk Management L5: The Fraud Risk Management Strategy Part 1 L6: The Fraud Risk Management Strategy Part 2 L7: Sanctions for Fraud L8: Tips to Help Prevent Fraud L9: The Fraud Risk Mini-Audit L10: Fraud Prevention Exercises Part 4: Managing Bribery Risk L11: The Bribery Act 2010 L12: The Bribery Risk Mini-Audit Part 5: Appendices Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy Pre-Course Requirements There are no pre-course requirements Additional Resources PDF copies of the following documents are provided with the course: Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy Sample Code of Ethics CIMA Fraud Risk Management Guide 2016 The Honesty Questionnaire The Fraud Risk Mini-Audit The Bribery Risk Mini Audit Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel
Master essential leadership skills and discover what it takes to become a great team manager or supervisor with the Team Management Skills course. This comprehensive course examines the characteristics and principles of effective leadership, from goal setting and providing feedback, to resolving conflict and managing your time. Our instructor-led training units are ideal for those who are new to their role and wish to fine tune their management style and approach to boos ttheir professional development. Master the art of public speaking, learn how to engage your audience and get your point across effectively with the Communication and Public Speaking Diploma. This training program will help you boost your confidence in delivering presentations and improve your body language to project confidence. This skills-based diploma also provides guidance on how to work with visual aids, plan your notes and overcome your fears and self-doubts. This course is ideal for those in customer or client-facing roles. Your Learning Goals: Develop your skills in time management, leadership and communication Understand how to provide constructive feedback and delegate work effectively Learn how to motivate teams and bring out the best in your employees Be able to resolve conflict and disagreements with professionalism Define your management style and understand which approach works for you Master the art of body language and learn how to project confidence in the workplace Improve your delivery in presentations and public speaking Know how to keep your audience engaged and use visual aids effectively Learn how to get your point across and express your ideas with conviction Discover practical mental exercises to help you remember your lines Who is this Course for? This course is ideal for line managers, supervisors and team leaders who are new to their role and wish to enhance their skillset. This masterclass is also suitable for anyone who wants to improve their public speaking and confidence in working with teams. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, learners will have the practical skills and knowledge to kickstart their career and explore opportunities in the following roles: Team Manager Team Leader/Supervisor Entrepreneur Motivational Speaker Coach/Mentor Course Curriculum **Team Management** Introduction Getting Started 00:01:00 Setting Expectations Setting Expectations 00:03:00 Setting Expectations Case Study 00:01:00 Setting Goals Setting Goals 00:06:00 Setting Goals Case Study 00:01:00 Assigning Work Assigning Work 00:04:00 Assigning Work Case Study 00:01:00 Degrees of Delegation Degrees of Delegation 00:03:00 Degrees of Delegation Case Study 00:01:00 Implementing Delegation Implementing Delegation 00:07:00 Implementing Delegation Case Study 00:01:00 Providing Feedback Providing Feedback 00:05:00 Providing Feedback Case Study 00:01:00 Managing Your Time Managing Your Time 00:05:00 Managing Your Time Case Study 00:01:00 Resolving Conflict Resolving Conflict 00:04:00 Resolving Conflict Case Study 00:01:00 Tips for Special Situations Tips for Special Situations 00:05:00 Tips for Special Situations Case Stud 00:01:00 A Survival Guide for the New Supervisor A Survival Guide For The New Supervisor 00:03:00 A Survival Guide For The New Supervisor Case Study 00:01:00 Wrapping Up Wrapping Up 00:01:00 **Effective Communication** Working on Basics 101 Skill Of The Mouth 00:09:00 Communication 00:04:00 It's In The Eyes 00:05:00 You Have 40 Seconds 00:02:00 Body Language 00:06:00 Art Of Speaking 00:06:00 Working On It 102 Putting It Together 00:05:00 Content Is Key 00:06:00 To Joke Or Not To Joke 00:02:00 Learn Your Lines 00:06:00 Visual Aids 00:03:00 Working On Me 103 Walk The Talk 00:05:00 What Gives You The Edge 00:05:00 It's The Heart That Counts 00:04:00 Mirror Time 00:05:00 How To Deal With Stress 00:04:00 Fake it Till You Make It 00:07:00 Preparation On The Day 00:05:00 Working On Them 104 People Don't Care How much you know until they know how much you care 00:04:00 They Really Are Naked 00:03:00 Sing The Right Song 00:06:00 Know Your Venue 00:04:00 Public Speaking - Why Do It? 00:04:00 Conclusion Hello and Goodbye 00:02:00 Goodbye HD Final Online 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
If you want to start your import-export business but don't know where to start, this Import/Export Business course will guide you through the process. Through this course, you'll learn the process of purchasing products, packing, shipping, and selling them for maximum profits. This Import/Export Business course will teach you the essential steps to start your import-export business. It will introduce you to the import-export operations. You will learn how to choose the right products for your business. You'll also learn how to target the market and find your ideal customers. Our exclusive lectures will also educate you on supply chain management and familiarise you with the necessary tools for trading. Learning Objectives Learn how to organise for import and export operations Be able to choose the right products for your business Know how to target the market and find the ideal customers Understand the process of searching, marketing, and distribution Learn about documentation and supply chain management Know about the pricing, payment, and shipping procedureDetermine the necessary tools for trading Who is this Course for? This Import/Export Business course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of import-export business or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Import/Export Business course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Import/Export Business course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Import Operator Import Clerk Import Manager Import Administrator Import & Export Controller Supply Chain Coordinator Import & Export Coordinator Sales & Shipping Administrator Management Consultant Lead Course Curriculum Module 01: Introduction to Import Export Introduction to Import Export 00:20:00 Module 02: Organising the Import Export Operation Organising the Import Export Operation 00:26:00 Module 03: Products for Your Import Export Business Products for Your Import Export Business 00:23:00 Module 04: Target the Marketing and Find Your Customers Target the Marketing and Find Your Customers 00:23:00 Module 05: Searching, Marketing, and Distribution Searching, Marketing, and Distribution 00:24:00 Module 06: Documentation and Supply Chain Management Documentation and Supply Chain Management 00:14:00 Module 07: Pricing, Payment and Shipping Procedure Pricing, Payment and Shipping Procedure 00:22:00 Module 08: Necessary Tools for Trading Necessary Tools for Trading 00:12:00 Assignment Assignment - Import/Export Business 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Elevate your electrical safety knowledge with our comprehensive Electrical Hazards and Safety Training. Learn essential precautions, understand current types, manage risks, and enhance workplace safety. Ideal for electricians, technicians, and safety officers seeking to mitigate electrical hazards effectively.
Nothing can break down a catering business that upholds safety standards. Learn how to improve your food hygiene rating and maintain a stable food business at all times by taking this Food Hygiene Rating Training course. Customers love to eat at restaurants that provide hygienic meals. This Food Hygiene Rating Training course will improve your ability to maintain food safety and show your commitment to your consumers. The training will guide you through maintaining personal hygiene, controlling contamination hazards, food preparation and processing techniques and pest management. In addition, it will teach you the correct process of cleaning food premises and equipment. By the end of the course, you'll be aware of how to increase your food safety standards and stay compliant with the law. Learning Objectives Enrich your knowledge of the food safety management system Be able to protect food from harmful bacteria Know how to maintain personal hygiene Explore the essential facts of food preparation and processing for manufacturing food Learn about the contamination hazards and how to control them Learn the cleaning and waste disposal procedures Know how to clean and sanitise food premises and equipment properly Familiarise yourself with the responsibilities of a food safety supervisor Who is this Course for? This Food Hygiene Rating Training Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of maintaining food hygiene or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career Path Upon successfully completing the Food Hygiene Rating Training Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Restaurant or Café staff Takeaway or Fast-Food staff Catering managers Hospitality workers Food outlet suppliers Food safety supervisors Course Curriculum Module 01: The Food Hygiene Rating Scheme The Food Hygiene Rating Scheme 00:52:00 Module 02: Personal Hygiene Personal Hygiene 00:27:00 Module 03: Contamination Hazards Contamination Hazards 00:25:00 Module 04: How to Control Contamination Hazards How to Control Contamination Hazards 00:37:00 Module 05: Food Preparation and Processing for Food Manufacturing Food Preparation and Processing for Food Manufacturing 00:25:00 Module 06: Cleaning Cleaning 00:24:00 Module 07: Waste Disposal, Cleaning and Disinfection Waste Disposal, Cleaning and Disinfection 00:32:00 Module 08: Food Safety Management System Food Safety Management System 00:41:00 Module 09: Pest Management Pest Management 00:26:00 Module 10: Food Premises and Equipment: The Design and Construction Food Premises and Equipment: The Design and Construction 00:30:00 Module 11: Supervision of Food Safety Supervision of Food Safety 00:34:00 Module 12: Food Safety Training for the Staff Food Safety Training for the Staff 00:15:00 Mock Exam Mock Exam - Food Hygiene Rating Training 00:20:00 Final Exam Final Exam - Food Hygiene Rating Training 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Housing Officer Essentials Course Overview The Housing Officer Essentials Course is your gateway to understanding the key responsibilities of a Housing Officer and their impact on the housing sector. Whether you're new to the field or looking to solidify your knowledge, this course offers a solid foundation. Covering the basics of tenancy management, customer service, and the legal aspects of housing, you'll gain an in-depth understanding of what it takes to support both tenants and landlords effectively. By the end of the course, you'll be well-equipped to handle day-to-day tasks with confidence. This course provides you with the tools needed to navigate the challenges of a Housing Officer role. You'll delve into areas like rent collection, property maintenance, and handling complaints, while also learning about the importance of communication and problem-solving. All of this is presented in a clear, easy-to-follow format, ensuring you gain the essential knowledge without unnecessary jargon. Get ready to take your first steps in housing management, armed with the insight you need to succeed in this vital sector. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Housing Officer - An Introduction Module 02: Choosing the Right Tenant Module 03: Rental Income and Arrears Management Module 04: Ensuring Maintenance and Safety Module 05: Tenant Participation Module 06: Anti-Social Behaviour and Housing Officer Module 07: Assessing Individual's Need for Housing Learning Outcomes: Develop tenant selection expertise. Master rental income and arrears management. Ensure property maintenance and safety. Promote tenant engagement and participation. Tackle anti-social behaviour effectively. Assess individuals' housing needs accurately. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Housing Officers Housing and Community Support Professionals Social Workers Property Managers Local Government Employees Community Advocates Those Seeking a Career in Social Housing Individuals Committed to Community Welfare Career path Housing Officer Property Manager Social Housing Manager Community Support Worker Local Authority Housing Specialist Tenancy Support Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
In today’s healthcare environment, the accurate administration of medication is crucial to patient safety. Our Medication Administration Basics Course offers a detailed approach to understanding the core concepts of medication management, with a focus on ensuring the safe and effective delivery of treatments. This course covers everything from reading prescriptions correctly to identifying the different methods of drug administration. Whether you're looking to improve your knowledge in a healthcare role or simply want to deepen your understanding, this course provides you with all the necessary tools. We also understand that mistakes in medication administration can have serious consequences. That's why our course highlights the importance of clear communication and the need for consistent attention to detail. It’s designed to be engaging yet straightforward, ensuring you grasp the essentials without unnecessary complexity. Upon completion, you'll have the confidence to manage medications effectively in a variety of settings, ensuring that you’re always ready to contribute to a safer healthcare environment. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Control and Administration of Medication Module 2: Legislation and Regulations Module 3: Medication Safety Module 4: Safe Handling of Medication Module 5: Safe Administration of Medication Module 6: Prescribing Medication Safely Module 7: Different Types of Medication Module 8: Supply, Storage and Disposal Module 9: Documentation and Record Keeping Learning Outcomes: Regulatory Compliance: Understand medication administration within legal frameworks. Safety Mastery: Implement safety measures throughout medication handling and administration. Prescription Proficiency: Develop skills in prescribing medication safely. Supply Chain Understanding: Manage medication supply, storage, and disposal effectively. Documentation Expertise: Master the art of accurate and comprehensive record-keeping. Medication Diversity: Differentiate and handle various types of medications confidently. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Healthcare Professionals Nursing Students Medical Assistants Pharmacists in Training Healthcare Administrators Caregivers Allied Health Professionals Individuals Seeking Career Transition into Healthcare Career path Pharmacy Assistant Medical Administrator Healthcare Assistant Clinical Support Worker Nursing Auxiliary Residential Care Worker Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.