• Professional Development
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1003 Sup courses in Coventry

Telephone Training - Avaya IP Office

By Telephone Trainers Ltd

Handset and/or Voicemail Training 1600’s, 1400, 96/95 series handsets, J Series and voicemail One X Communicator One-X Mobile IX Workplace Desktop and Mobile App Web Conferencing Collaboration System Administration Training up to Release 11 Voicemail Pro Administration Training ACCS Agent, Supervisor and Administration Training XIMA/CHRONICALL/ACR Agent, Realtime, Recording and Reporting

Telephone Training - Avaya IP Office
Delivered in Milton Keynes + 1 more or UK Wide or OnlineFlexible Dates
Price on Enquiry

Telephone Training - New! - 3CX

By Telephone Trainers Ltd

Handset Training on Yealink & Fanvil handsets 3CX Web Client User Training 3CX Phone App iOS & Android Mobile Apps Voicemail User Receptionist/Switchboard Supervisor/Agent 3CX Web Client Admin Training (FREE/SMB/STARTUP) 3CX Management Console Admin Training (PRO/ENT) 3CX CFD (Call Flow Designer) **Coming soon! XIMA CCAAS on 3CX Agent, Realtime, Recording and Reporting

Telephone Training - New! - 3CX
Delivered in Milton Keynes + 1 more or UK Wide or OnlineFlexible Dates
Price on Enquiry

Learning Disability Awareness

By Prima Cura Training

It is estimated that more than 1.2 million people in the UK are living with a learning disability. Healthcare and social care workers must have an adequate understanding of the needs of people with learning disabilities. It is also essential that they listen to the needs, hopes and aspirations of those living with learning disabilities, their careers, friends, and families. An improved knowledge, together with current guidance and best practice recommendations help to improve the care provided to people who have learning disabilities.

Learning Disability Awareness
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Awareness of First Aid for Mental Health

By Prima Cura Training

The half-day First Aid for Mental Health Awareness course provides a concise yet impactful overview of essential mental health concepts. Participants gain a foundational understanding of common mental health conditions, learn to recognize signs and symptoms, and explore effective communication strategies.

Awareness of First Aid for Mental Health
Delivered In-PersonFlexible Dates
Price on Enquiry

Anaphylaxis Awareness

By Prima Cura Training

This course covers the management of anaphylaxis and the use of auto-injectors for the initial treatment of anaphylaxis.

Anaphylaxis Awareness
Delivered In-PersonFlexible Dates
Price on Enquiry

Role of the Care Worker and Personal Development

By Prima Cura Training

This course presents the role of the care worker using demonstrations of good and bad practices. It includes information on Core Values, Code of Conduct, and Continual Professional Development. This subject forms Standard 1 of the Care Certificate.

Role of the Care Worker and Personal Development
Delivered In-PersonFlexible Dates
Price on Enquiry

Safeguarding Children (Awareness to L3)

By Prima Cura Training

To increase your awareness and understanding of what safeguarding children means, in order to increase your confidence to enable you to make a positive contribution towards the process.

Safeguarding Children (Awareness to L3)
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Manual Handling (Objects)

By Prima Cura Training

Moving and Handling is so much more than lifting and carrying. Whether we lift, carry, support, push, pull and hold any load then we need to be aware of the correct way to do it. We are only born with one back and we need to look after it. This course will inform you of the legislation surrounding any moving and handling operation, the correct techniques to employ, the process of ergonomics and risk assessing. You should always be safe when moving and handling any load so this course is essential for your health. Course Aims: Explain the theory behind moving and handling Be aware of safe practice using a range of techniques when moving a variety of inanimate loads Manual handling defines “any transporting or supporting of a load by hand or by bodily force This includes: Lifting, putting down, pushing, pulling, carrying or moving Use of mechanical aids, e.g. tr By the end of this module you will be able to: Explain the term manual handling and provide examples Know who to contact Techniques for lifting Techniques for pushing and pulling Carry out manual handling safely Legislation

Manual Handling (Objects)
Delivered In-PersonFlexible Dates
Price on Enquiry

Epilepsy Awareness

By Prima Cura Training

This course is for learners gain an awareness of the causes and effects and identify signs and symptoms of Epilepsy, lifestyle issues associated with Epilepsy and plan effective levels of care for people.

Epilepsy Awareness
Delivered in person or OnlineFlexible Dates
Price on Enquiry

1 Day First Aid for Mental Health

By Prima Cura Training

First Aid for Mental Health 1-day course stands at the forefront of addressing the crucial aspect of mental well-being. Designed to equip individuals with essential skills and knowledge, this course offers a comprehensive exploration of mental health first aid.

1 Day First Aid for Mental Health
Delivered In-PersonFlexible Dates
Price on Enquiry