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Overview This comprehensive course on Nursing Assistant Diploma will deepen your understanding on this topic. After successful completion of this Nursing Assistant course you can acquire the required skills in this sector. This Nursing Assistant Diploma comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this Nursing Assistant course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the Nursing Assistant course. After successfully completing the Nursing Assistant course, you will be eligible for the certificate. Course Curriculum of Nursing Assistant Diploma Module 01: Introduction to Nursing Module 02: Working in Different Healthcare Settings Module 03: Understanding Legal, Professional Standards of Practice, and Ethical Aspects of Health Care - Part 1 Module 04: Understanding Legal, Professional Standards of Practice, and Ethical Aspects of Health Care - Part 2 Module 05: Effective Communication in Nursing Module 06: Understanding the Growth and Development of Children Module 07: Safeguarding, Protection, and Welfare of Young Children Module 08: Health and Safety of Children in the Early Years Module 09: Nutrition and Healthy Food for Children Who is This course for? Aspiring Nursing Assistants in healthcare Individuals interested in child health and welfare Professionals transitioning to healthcare roles Those seeking foundational knowledge in nursing Learners focused on ethical and legal healthcare practices Requirements of Nursing Assistant Training Our Nursing Assistant Diploma | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path of Nursing Assistant Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to: Nursing Assistant Child Care Worker Healthcare Support Worker Community Care Assistant Paediatric Nursing Assistant Hospital Care Assistant And much more!

Overview This comprehensive course on Introduction to Accounting will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Introduction to Accounting comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. Key Features of the Course FREE Introduction to Accounting CPD-accredited certificate Get a free student ID card with Introduction to Accounting training (£10 applicable for international delivery) Lifetime access to the Introduction to Accounting course materials The Introduction to Accounting program comes with 24/7 tutor support Get instant access to this Introduction to Accounting course Learn Introduction to Accounting training from anywhere in the world The Introduction to Accounting training is affordable and simple to understand The Introduction to Accounting training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Introduction to Accounting. It is available to all students, of all academic backgrounds. Requirements Our Introduction to Accounting is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 14 lectures •Lecture-1.What is Financial Accounting •Lecture-2. Accounting Double Entry System and Fundamental Accounting Rules •Lecture-3.Financial Accounting Process and Financial Statements Generates •Lecture-4.Basic Accounting Equation and Four Financial Statements •Lecture-5.Define Chart of Accounts and Classify the accounts •Lecture-6. External and Internal Transactions with companies •Lecture-7.Short Exercise to Confirm what we learned in this section •Lecture-8.What are Major Accounting Policies need to be decided by companies •Lecture-9.Depreciation Policies •Lecture-10.Operational Fixed Asset Controls •Lecture-11.Inventory Accounting and Controls •Lecture-12.Revenue Accounting and Controls •Lecture-13.Expenses Accounting and Working Capital •Assignment - Introduction to Accounting

Overview This comprehensive course on HR Management Level 2 will deepen your understanding of this topic. After successful completion of this HR Management course, you can acquire the required skills in this sector. This HR Management Level 2 comes with accredited certification, which will enhance your CV and make you worthy in the job market. So, enrol in this HR Management course today to fast-track your career ladder. Key Features of the HR Management Course: FREE HR Management CPD-accredited certificate Get a free student ID card with HR Management training (£10 applicable for international delivery) Lifetime access to the HR Management course materials The HR Management program comes with 24/7 tutor support Get instant access to this HR Management course Learn HR Management training from anywhere in the world The HR Management training is affordable and simple to understand The HR Management training is entirely online Enrol in HR Management today and start your journey towards becoming successful! How will I get my HR Management certificate? You may have to take a quiz or a written test online during or after the HR Management course. After successfully completing the course, you will be eligible for the certificate. Who is this course HR Management for? There is no experience or previous qualifications required for enrolment on this HR Management Level 2. It is available to all students, of all academic backgrounds. Requirements Our HR Management Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this HR Management course, it can be studied in your own time at your own pace. Career path Having this HR Management qualification will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 03:25:00 total length •Introduction to Human Resources: 00:17:00 •Employee Recruitment and Selection Procedure: 00:32:00 •Employee Training and Development Process: 00:23:00 •Performance Appraisal Management: 00:21:00 •Employee Relations: 00:15:00 •Motivation and Counselling: 00:19:00 •Ensuring Health and Safety at the Workplace: 00:16:00 •Employee Termination: 00:15:00 •Employer Records and Statistics: 00:17:00 •Essential UK Employment Law: 00:30:00

Overview Ever experienced being stranded & helpless on the road after your car broke down with no hope of any immediate help? And even when the mechanic arrived it was way too EXPENSIVE! If yes, then this is the perfect place for you. Take matters into your own hands by learning to fix your car and save your pocket from getting empty. Also, if you are aiming to become a car mechanic/already working as one, this comprehensive bundle will assist you to become an expert and help you fix any problems whether it's a car or a bike. Key Features of the Car Mechanic Course: FREE Car Mechanic CPD-accredited certificate Get a free student ID card with Car Mechanic training (£10 applicable for international delivery) Lifetime access to the Car Mechanic course materials The Car Mechanic program comes with 24/7 tutor support Get instant access to this Car Mechanic course Learn Car Mechanic training from anywhere in the world The Car Mechanic training is affordable and simple to understand The Car Mechanic training is entirely online How will I get my Car Mechanic certificate? You may have to take a quiz or a test online during or after the Car Mechanic course. After successfully completing the Car Mechanic course, you will be eligible for the certificate. Who is this Car Mechanic course for? There is no experience or previous qualifications required for enrolment on this Car Mechanic and Repair Training. It is available to all students, of all academic backgrounds. Requirements Our Car Mechanic and Repair Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Car Mechanic course, it can be studied in your own time at your own pace. Our Car Mechanic and Repair Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Car Mechanic course has been designed to be fully compatible on tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Car Mechanic course, it can be studied in your own time at your own pace. Career path The Car Mechanic and Repair Training course would be beneficial for any profession or career from any industry you are in such as: Mechanic Car Mechanic LGV Mechanic Car Enthusiast Automotive Mechanic Engineers Car Designers Course Curriculum 12 sections • 12 lectures • 04:45:00 total length •Module 01: Introduction to Safety and Maintenance •Module 02: General Maintenance •Module 03: Dashboard Indicator Lights •Module 04: Tyres •Module 05: The Internal Combustion Engine •Module 06: The Cooling System •Module 07: The Fuel System •Module 08: The Electrical System •Module 09: The Drive Train •Module 10: Brakes •Module 11: Buying a Car •Assignment - Car Mechanic and Repair Training

Overview Dive into the exciting world of coding with our comprehensive Coding with Scratch course. From the very start, you’ll be introduced to the basics, including how to get started with Scratch, creating and manipulating sprites, and setting up engaging backdrops. As you progress, you'll explore essential coding concepts such as motion blocks, looks, sound, and events, giving you a solid foundation in coding fundamentals. The course continues with in-depth tutorials on control, operators, sensing, and variables, which are crucial for developing complex coding projects. A sample activity and guidance on creating your own sample activities will provide practical, hands-on experience. Perfect for beginners and those looking to enhance their coding skills, this course offers a structured approach to mastering coding with Scratch, equipping you with the tools to build your own interactive projects and games. So enrol in this course today to fast-track your career ladder. Key Features of the Course: FREE Coding with Scratch CPD-accredited certificate Get a free student ID card with Coding with Scratch training (£10 applicable for international delivery) Lifetime access to the Coding with Scratch course materials The Coding with Scratch program comes with 24/7 tutor support Get instant access to this Coding with Scratch course Learn Coding with Scratch training from anywhere in the world The Coding with Scratch training is affordable and simple to understand The Coding with Scratch training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the Coding with Scratch course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Coding with Scratch. It is available to all students, of all academic backgrounds. Requirements Our Coding with Scratch is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Explore diverse career opportunities with our Coding with Scratch course: Junior Software Developer: £25,000 - £35,000 Game Designer: £28,000 - £40,000 Coding Instructor: £22,000 - £30,000 Interactive Media Designer: £30,000 - £45,000 Educational Technologist: £25,000 - £38,000 App Developer: £30,000 - £50,000 Course Curriculum 5 sections • 17 lectures • 01:54:00 total length •Meet your instructor: 00:01:00 •Article 1: 00:58:00 •Article 2: 00:10:00 •Getting Started with Scratch: 00:02:00 •Sprites: 00:03:00 •Backdrops: 00:02:00 •Motion blocks: 00:04:00 •Looks: 00:05:00 •Sound: 00:02:00 •Events: 00:04:00 •Control: 00:05:00 •Operators: 00:01:00 •Sensing: 00:05:00 •Variables: 00:03:00 •Sample Activity: 00:01:00 •How to make a sample activity: 00:08:00 •Assignment - Coding with Scratch: 00:00:00

Overview of Care Certificate (Standard 1 to 15) Join our Care Certificate (Standard 1 to 15) course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Care Certificate (Standard 1 to 15) course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Care Certificate (Standard 1 to 15) course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a quick look at the course content: This Care Certificate (Standard 1 to 15) Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Care Certificate (Standard 1 to 15). Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Care Certificate (Standard 1 to 15) course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Care Certificate (Standard 1 to 15) is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Care Certificate (Standard 1 to 15) course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Care Certificate (Standard 1 to 15) Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum The Care Certificate Preparation Framework and Information Leaflet 00:00:00 Standard 01: Understand Your Role 00:32:00 Standard 02: Your personal development 00:13:00 Standard 03: Duty of Care 00:35:00 Standard 04: Equality and Diversity 00:27:00 Standard 05: Work in a Person Centred Way 00:36:00 Standard 06: Communication 00:36:00 Standard 07: Privacy and dignity 00:27:00 Standard 08: Fluids and nutrition 00:15:00 Standard 09: Mental Health, Dementia and Learning Disabilities 00:41:00 Standard 10: Safeguarding Adults 00:40:00 Standard 11: Safeguarding Children 00:07:00 Standard 12: Basic life support 00:08:00 Standard 13: Health and Safety 00:51:00 Standard 14: Handling information 00:18:00 Standard 15: Infection control 00:13:00

Overview: This comprehensive course on Engineering Calculus Made Simple (Derivatives) will deepen your understanding of this topic. This comprehensive Engineering Calculus course covers all the critical facets of Engineering Calculus, equipping students with the essential knowledge of Engineering Calculus to oversee complex Engineering calculations seamlessly. From understanding Integration & Derivation to mastering Differential Calculus, this Engineering Calculus diploma offers a holistic approach to the dynamic world of construction management. After successful completion of this Engineering Calculus course, you can acquire the required skills in this sector. This Engineering Calculus Made Simple (Derivatives) comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. Master key areas, of Engineering Calculus, and propel your career in this dynamic field. So enrol in this Engineering Calculus course today to fast-track your career ladder. Key Features of the Electrician (Electrical Training) with Electrical Engineering Bundle: FREE Electrician (Electrical Training) with Electrical Engineering CPD-accredited certificate Get a free student ID card with Electrician (Electrical Training) with Electrical Engineering training (£10 applicable for international delivery) Lifetime access to the Electrician (Electrical Training) with Electrical Engineering course materials The Electrician (Electrical Training) with Electrical Engineering program comes with 24/7 tutor support Get instant access to this Electrician (Electrical Training) with Electrical Engineering course Learn Electrician (Electrical Training) with Electrical Engineering training from anywhere in the world The Electrician (Electrical Training) with Electrical Engineering training is affordable and simple to understand The Electrician (Electrical Training) with Electrical Engineering training is entirely online Enrol as an electrician (electrical training) with the electrical engineering bundle today!! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Engineering Calculus Made Simple (Derivatives). It is available to all students, of all academic backgrounds. Requirements Our Engineering Calculus Made Simple (Derivatives) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 10 lectures • 03:34:00 total length •Module 01: Introduction: 00:08:00 •Module 02: Functions: 00:24:00 •Module 03: Limits: 00:42:00 •Module 04: The Derivative: 00:40:00 •Module 05: Trig Identities: 00:22:00 •Module 06: The Squeeze Theorem: 00:31:00 •Module 07: The Derivative of Sin(x): 00:08:00 •Module 08: The Derivative of Cos(x): 00:10:00 •Module 09: Other Derivatives: 00:29:00 •Assignment - Engineering Calculus Made Simple (Derivatives): 00:00:00

Overview: Ensure you are fully trained and competent in Food Hygiene to handle food and deliver meals that are entirely free from contaminants. This course has been designed to train food handlers and catering staff in Food Hygiene, effectively storing and preparing food while keeping it fresh for customers. The Food Hygiene and Safety Level 2 course, sometimes known as 'Food Safety Level 2', delivers a masterclass on the essential aspects of Food Hygiene, which are crucial for hospitality or catering staff. This Food Hygiene course forms the basis of UK food legislation and ensures that customers are entitled to consume food free from any type of hazard or risk. Mastering Food Hygiene is essential for anyone involved in the preparation, handling, or serving of food. The knowledge and skills gained in this Food Hygiene course will empower you to maintain the highest standards of cleanliness and safety. With a focus on practical applications, this Food Hygiene training ensures that you are not just learning theory but are also capable of applying Food Hygiene principles in important scenarios. Enrol today to elevate your Food Hygiene capabilities and make a lasting impression in the food industry, ensuring that every meal you serve meets the highest Food Hygiene standards. By completing this Food Hygiene course, you will be well-equipped to protect public health and uphold the integrity of your establishment. Why Choose this Food Hygiene Bundle? FREE Food Hygiene CPD-accredited certificate Get a free student ID card with Food Hygiene training (£10 applicable for international delivery) Lifetime access to the Food Hygiene course materials The Food Hygiene program comes with 24/7 tutor support Get instant access to this Food Hygiene course Learn Food Hygiene training from anywhere in the world The Food Hygiene training is affordable and simple to understand The Food Hygiene training is entirely online Enroll now in Food Hygiene and Safety Level 2 to advance your career, and use the premium study materials from Apex Learning. How will I get my Food Hygiene certificate? You may have to take a quiz or a written test online during or after the Food Hygiene course. After successfully completing the Food Hygiene course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Food Hygiene and Safety Level 2. It is available to all students, of all academic backgrounds. Requirements Our Food Hygiene and Safety Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this Food Hygiene course, it can be studied in your own time at your own pace. Course Curriculum 1 sections • 10 lectures • 04:14:00 hours total •Introduction to Food Safety and the Law •Bacteria and Microbiological Hazards •Physical, Chemical and Allergenic Hazards •Food Poisoning and Control Measures •Food Spoilage and Food Storage •Personal Hygiene •HACCP and Food Premises Part 01 •HACCP and Food Premises Part-02 •Cleaning •Reopening and Adapting Your Food Business during COVID-19 Career path Completing the Food Hygiene Level 2 course can lead to a variety of career opportunities in the food industry, including roles such as: Food Safety Officer Quality Assurance Inspector Food Production Manager Catering Manager Restaurant Manager Environmental Health Officer Food Safety Consultant

Overview Turn a lifelong obsession into a successful career and discover a new world of opportunities by becoming a professional hairdresser. This Hairdressing Level 3 course contains everything you will need to start a hairdressing business or work in a successful salon. Hairdressing remains an extremely popular profession, even in these challenging times. By taking the course, you will be taught multiple stylistic skills, such as cutting, colouring, heating, toning, and so much more. You will learn how to work with essential equipment, manage teams, promote safety, and to become a sought-after advisor. Learn where your comb can take by signing up today. Key Features of the Course: FREE Hairdressing Level 3 CPD-accredited certificate Get a free student ID card with Hairdressing Level 3 training (£10 applicable for international delivery) Lifetime access to the Hairdressing Level 3 course materials TheHairdressing Level 3 program comes with 24/7 tutor support Get instant access to this Hairdressing Level 3 course Learn Hairdressing Level 3 training from anywhere in the world The Hairdressing Level 3 training is affordable and simple to understand The Hairdressing Level 3 training is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the Hairdressing Level 3 course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hairdressing Level 3. It is available to all students, of all academic backgrounds. Requirements Our Hairdressing Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Hair Stylist Hairdresser Barber Course Curriculum 5 sections • 26 lectures • 11:02:00 total length •Who are Hairdressers?: 00:15:00 •Anatomy of the skull: 00:15:00 •Hair Type: 00:15:00 •Face shapes, Characteristics & Style concepts: 00:15:00 •Hair Salon Equipments & Furnitures: 00:15:00 •Cutting the Hair: 00:15:00 •Cutting hair - One length hair: 00:15:00 •Cutting hair - Uniform Layer: 00:15:00 •Cutting hair - Short graduation: 00:15:00 •Cutting hair - Long graduation: 00:15:00 •Cutting hair - Curly hair: 00:15:00 •Cutting hair - Fringes: 00:15:00 •Braiding Hair: 00:15:00 •Applying Braiding Techniques: 01:00:00 •Finishing Hair: 00:15:00 •Health & Safety in Hairdressing: 01:00:00 •About Of Hair Style: 00:30:00 •Check Out Your Face Shape: 01:00:00 •Choosing Your Style On Your Shape: 01:00:00 •Best Hairstyles For A Long Face: 00:30:00 •Best Hairstyles For A Square Face: 00:30:00 •Best Hairstyles For A Round Face: 00:30:00 •Best Hairstyles For A Heart Shaped Face: 01:00:00 •How To Love Your Style: 00:30:00 •Wrapping Up: 00:02:00 •Assignment - Hairdressing Level 3: 00:00:00

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00