Java Webinar Course summary In this Java Webinar Course you will learn Java Basics and OOP Principles. Java Webinar Course description This Java Course is Online, instructor-led, practical attended via Gotomeeting.com. When we receive your booking, we email a connection invitation. This Java Course Webinar will allow you to learn flexibly and commute-free from home. There is no need for attending face-to-face, all advantages of the classroom in built-in and planned for during the delivery of this webinar. We teach online with excellent instruction and targetted well-planned practicals that will clearly illustrate techniques and accurately develop your skills. Question time is built in. Session 1: Data Types, Variables, and Arrays: Primitive types; Characters; Boolean; Working with variables and its scope; Type conversion and casting; Introduction to String class; Working with arrays Session 2: Operators and Expressions Introduction of operators; Arithmetic operators; Relational operators; Assignment operator; Logical operators; Increment and decrement operators; More in operators Session 3: Decision Making If statement; If - else statement; If- else if - else statement; Nested if - else; Switch Statements Session 4: Using Loops The while, do-while and the for loop; Enhanced for loop; Jump statements : break, continue; The return statement; Nesting loops; Using the for-each loop with Arrays Session 5: Methods Introduction of methods; Creating a Method in class; Calling a Method; Returning value from a Method; Adding a Method that takes parameters Session 6: Classes Creating an Object; Using an Object. Adding Instance variables; Controlling accessibility; Class Constructors; Parameterized Constructors; Inheritance. Abstraction. Interfaces and implementing interfaces. Override. Polymorphism. The dot operator, this, static, super, final keywords More in Methods and Classes: Overloading methods; Overloading Constructors; Using objects as parameters; Returning objects; Recursion Java Access control: private, public and protected; Java Nested and inner classes; A stack class Session 7: Java Data structures Files, Streams, Collections. Session 8: Java Exception Handling Fundamentals of exception handling; Exception types; Using try and catch; Multiple catch clauses; Nested try statements; Throw and throws; Finally Blocks Included in the Java Webinar Courses: Java Webinar Course Certificate on completion Java Webinar Course Manual Practical Java Webinar Course exercises, Java Webinar Code Samples/ Java Webinar Course Revision work After the course, 1 free session for questions online Java Webinar Course via Gotomeeting.com. Max group size, online and in classroom, on this Java Webinar Course is 4.
This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won't commit to purchases over the telephone. This means setting up a meeting to discuss the options with them face-to-face. But getting 'face time' can be tricky. This practical workshop can help. Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Increase their effectiveness through proper preparation Construct attention-grabbing opening statements Help potential clients feel comfortable agreeing to a meeting Develop tactics for responding to difficult excuses and objections Stress the benefits of a face-to-face consultation Develop and enhance their questioning and listening skills Prevent customers cancelling booked appointments 1 Introduction to appointment setting Key trends that have changed the way people buy today - and will buy tomorrow Why many sales people avoid picking up the phone The difference that makes a difference - what makes a good appointment-maker? 2 Before you pick up the telephone It all starts with a plan... Who and what to focus our attention How much research should we undertake and why? Setting primary and secondary objectives 3 Making your approach Key considerations Every call is an opportunity - creating a positive mind-set Using a structured approach Using partnership language 4 Gaining an insight into the customer's needs How to quickly 'tune in' to your customers, so that you can serve them more easily Developing speech patterns that put customers at their ease Using effective questioning and listening skills Finding and building pain points 5 Dealing with excuses and objections Pre-empting potential excuses Developing techniques for responding to client objections Keeping the door open for future contact 6 Securing the appointment Selling the benefits of a consultancy meeting Techniques for avoiding cancelled appointments Gaining commitment 7 Action plans Course summary and presentation of action plans
How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans
This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary
SSRS Report Builder Course Summary. Practical SSRS Report Builder course, to leavy you full conversant with queries, DML and DDL statements. Hands-on, Practical SSRS course. PCWorkshops SSRS Course Certificate. Max 4 people per course, we keep it personalised. Where is the SSRS Report Builder Course? Online: Instructor-led. Classroom: Request per email. SSRS Course Materials SSRS Coding Examples Manuals and Notes: In-depth reference materials Exercises: Practical exercises Payment Options → £600, Follow the booking link Arrange for installments Included with SSRS Report Builder Course: SSRS Course Certificate on completion. SSRS Course Manual. Practical SSRS Course exercises. SSRS Code Samples. After the course, 1 free session for questions. Max group size, online and in classroom, on this SSRS Course is 4. Course Topics SSRS Report Builder Course Topics SSRS Course topics: This course focus on producing reports using MS SQL SSRS Report Builder, to use the product features and tools related to data retrieval, visualisations and deployment. The Target Audience: end-users who will produce reports for their department or group using datasets. SSRS Course Topics Report Models: Data source views Creating a model Entities, attributes and roles Tables: Creating tables Interactive sorting Floating headers Grouping: Inserting groups Group headers/footers Displaying group totals Expanding and collapsing Expressions: The expression builder The Report Items collection Built-in fields Conditional formatting expressions Page headers and footers Page names and numbers Exporting reports: The various report formats Using RenderFormat. Parameters: Creating parameters Filtering using parameters Drop list parameters Coping with empty tables Matrices: Row and column groups Sorting and filtering matrices Creating subtotals Charts: Creating charts The parts of a chart Formatting charts Basic reports: Text boxes and images Selecting report items Formatting parts of a report Miniature charts Creating sparklines Creating data bars Graphical indicators Creating and customising indicators Linear and radial gauges Lists: Page-per-record lists Dashboard lists Other list ideas Subreports: Creating a child report Creating the main report Linking the two reports Report parts: Publishing report parts The report part gallery Updating report parts Book the SSRS Course About us Our experienced trainers are award winners. More about us FAQ's Client Comments
SSRS Report Builder Course Summary. Practical SSRS Report Builder course, to leavy you full conversant with queries, DML and DDL statements. Hands-on, Practical SSRS course. PCWorkshops SSRS Course Certificate. Max 4 people per course, we keep it personalised. Where is the SSRS Report Builder Course? Online: Instructor-led. Classroom: Request per email. SSRS Course Materials SSRS Coding Examples Manuals and Notes: In-depth reference materials Exercises: Practical exercises Payment Options → £600, Follow the booking link Arrange for installments Included with SSRS Report Builder Course: SSRS Course Certificate on completion. SSRS Course Manual. Practical SSRS Course exercises. SSRS Code Samples. After the course, 1 free session for questions. Max group size, online and in classroom, on this SSRS Course is 4. Course Topics SSRS Report Builder Course Topics SSRS Course topics: This course focus on producing reports using MS SQL SSRS Report Builder, to use the product features and tools related to data retrieval, visualisations and deployment. The Target Audience: end-users who will produce reports for their department or group using datasets. SSRS Course Topics Report Models: Data source views Creating a model Entities, attributes and roles Tables: Creating tables Interactive sorting Floating headers Grouping: Inserting groups Group headers/footers Displaying group totals Expanding and collapsing Expressions: The expression builder The Report Items collection Built-in fields Conditional formatting expressions Page headers and footers Page names and numbers Exporting reports: The various report formats Using RenderFormat. Parameters: Creating parameters Filtering using parameters Drop list parameters Coping with empty tables Matrices: Row and column groups Sorting and filtering matrices Creating subtotals Charts: Creating charts The parts of a chart Formatting charts Basic reports: Text boxes and images Selecting report items Formatting parts of a report Miniature charts Creating sparklines Creating data bars Graphical indicators Creating and customising indicators Linear and radial gauges Lists: Page-per-record lists Dashboard lists Other list ideas Subreports: Creating a child report Creating the main report Linking the two reports Report parts: Publishing report parts The report part gallery Updating report parts Book the SSRS Course About us Our experienced trainers are award winners. More about us FAQ's Client Comments
This one-day workshop is ideal for those looking to work with existing databases as well as creating a new Access database. You will learn effective ways to enter and extract data and convert data into a well-presented format for reports. This course will help participants: Plan and create a database Sort and filter records Use field data types Work with tables Create and manage a query Create and work with forms, and use the form wizard View, create and print reports 1 Access introduced Planning a database Creating a blank database Opening an existing database Security warnings The navigation pane Previewing database components Closing an Access database 2 Tables introduced Viewing and navigating table data Navigating using keyboard shortcuts Editing table data Adding records to tables Selecting and deleting records Finding and replacing data Filtering tables Summing table data 3 Queries introduced Opening a query in datasheet view Opening a query in design view Adding fields to a query Sorting query results Modifying datasheet view Saving and closing queries 4 Forms introduced Working with form data Sorting records Filtering records Working in design and layout views Changing object attributes 5 Reports introduced Opening and viewing reports Viewing a report in design view Previewing and printing report data Creating reports with auto report Creating reports with the report wizard Changing field attributes 6 Creating a new database Creating database tables Creating table fields Selecting field data types 7 Table relationships Introducing relationships Establishing table relationships The one-to-many relationship type Establishing referential integrity 8 Creating queries Streamline query criteria using wildcards Creating summary queries Creating queries based on criteria Running date queries Formatting field properties Building queries from multiple tables Summing in queries 9 Creating forms Creating a new form Inserting form fields Working with the property sheet The command button wizard The command button wizard Programming without typing Creating forms with embedded sub forms Creating forms with the sub form wizard Creating forms with the form wizard 10 Creating reports What are report bands? Managing report controls Basing reports on multiple tables Basing reports on queries Sorting and grouping records
This is the first module of a series designed to provide thorough, professional training in leatherworking and accessory making. Each module has been carefully designed to equip individuals with key skills for starting a career in this sector, broadening their industry knowledge, or embarking on their own journey with solid foundational skills. During the lesson, you will learn how to proficiently handle a variety of essential hand tools and how to distinguish leather types and understand their suitability for specific projects and techniques. You will gain insights into the technical aspects of leatherworking, including preparation, marking, cutting, gluing, reinforcing, skiving, debossing, and more. You will receive valuable handouts, curated lists of leather and tool suppliers for ongoing reference, and create personalised samples for your own reference. Summary of topics covered in the class: – Leather types, tanning, finishings, and best uses – Leather preparation, pattern placement and leather marking – Leather cutting, beveling and creasing – Leather gluing and reinforcing – Leather skiving – Tool sharpening By the end of the tuition, you will have: – Worked with a variety of tools and various leathers, creating a catalogue of samples to take home – Gained a comprehensive understanding of leather types and the ability to select the correct material for your project – Developed confidence in utilising a wide range of specific tools for leather preparation, marking, finishing, cutting and more – Acquired an understanding of working with diverse leather types and thicknesses, with the ability to source and select appropriate tools for the specific material you intend to use – Obtained a thorough understanding of the differences and best uses of reinforcements, stiffeners, and stabilisers Included in the course: You will receive useful paper handouts containing: – A list of tools and materials used during the lesson(s), with descriptions and usage instructions – A list of recommended suppliers for leather and fittings, both in London and online – A glossary of leather types and characteristics You will also be provided with catalogued material swatches, including: – Main leather types – Reinforcements, stiffeners, and stabilisers Find all modules here: https://the-london-leather-workshop.cademy.co.uk/
A thorough Introduction to Android Studio, packed with essential and interesting features of this package to help you create Android Apps. Online Instructor-led. Classroom on-request. Practical, Hands-on. From basics to efficient.
Successfully closing a sale and negotiating the best outcome for the business is a key skill for all salespeople, and often an area that is overlooked. Investing in this skill will have a positive impact on interactions with customers, both new and existing, and lead to improved sales performance. Whilst understanding how to reach a conclusion with a customer faster means increased efficiency and more time to invest in sourcing new business. We have developed this programme to be practical, fun and interactive. Participants will learn proven techniques for influencing, persuading and negotiating with clients, gain increased confidence and clarity when reviewing contract terms and prices, and understand how to structure and manage sales negotiation and contract review meetings. This course will help participants: Learn a structured and proven approach to the negotiation of contract terms Apply the key principles of negotiation, playing the person and the problem Create a contract negotiation strategy - from opening to close Recognize and put to use proven negotiation tactics and techniques Learn how to embrace conflict positively - to 'say no, then negotiate' Plan and prepare for any commercial negotiation conversations Understand the stages of negotiation and how to move through them 1 Closing and negotiating from a position of personal power The eight steps of a sales or commercial negotiation Ten ways to resist price pressure How to draw on sources of power when you have less authority The six principles of influence and persuasion and how to use them 2 Effective negotiation - planning and theory How to plan and structure your negotiation for a successful and quick conclusion Influence: knowing how to 'push or pull' to win an argument Achieving a BATNA - a range of practical skills and techniques Case study: planning for a client negotiation around contract or price issues 3 Effective closing and negotiation - practice and reality Higher-level questioning techniques to investigate and solve problems Listening to lead - active listening and structuring your conversation The most common 'unforced' negotiation mistakes and errors Case study: setting objectives, sources of value, trading concessions 4 Sales negotiation tactics and playing the game How high - how hard - how soon; why now How to identify hidden or perceived currencies and values How to use these to establish a higher base price Negotiation best-practice checklist and summary