1522 Summary courses in Cardiff delivered Online

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

Description: Human Psychology is a mysteries thing that controls all the activities of a human. Are you surprised when reading the word sales psychology? Yes, psychology works in the selling of a service or word. The Level 2 Certificate in Sales Psychology course helps you to use the knowledge of psychology for selling and promoting your services. Let us illustrate the idea with the simple example. When you went to the shopping mall, you will see many beautiful and intelligent salespersons. One of the common skills is their communication skills. They try to talk to you and try to understand your desire and needs. Based on that, they attempt to convince you to buy their service. Throughout the course, you will learn to understand the human psychology so that you can take the decision and use simple metal tricks for generating revenue. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Sales Psychology is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Sales Psychology is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The True Value of Understanding the Psychology of Sales How to Make More Money Through Sales Psychology 00:08:00 Why Sales Could be the Most Profitable Skill in the World 00:04:00 Powerful Tricks of the Trade How to Reduce the Number of Times You Hear the Word 'No' 00:08:00 One of the Most Powerful Weapons in the Professional Sales Person's Arsenal 00:06:00 The Secret of Why 'Always Be Closing' Works 00:07:00 How to Use the Powerful and Subtle Technique of 'Assuming the Sale' 00:12:00 The Most Powerful Negotiating Tool Ever 00:07:00 How to Never Overcome an Objection Again 00:07:00 A Little Known Sales Secret Used by Only the Top 1% of Sales People 00:07:00 Sales Success Secrets How to Succeed Without Relying On 'Techniques' 00:06:00 How the Psychology of Sales SAVES You Money in Your Everyday Life 00:06:00 How to Make Prospects Like You 00:09:00 How to Be Persistent Without Irritating the Prospect 00:11:00 How to Avoid EVER Being Annoying! 00:08:00 The Most Important Idea in Sales 00:10:00 How to Create a Powerful Self Image in the Eyes of the Prospect 00:08:00 The True Power of Psychology in Sales 00:03:00 Review of Key Ideas to Making More Money in Sales Through Psychology A Summary of These Powerful Techniques and Ideas 00:08:00 Mock Exam Mock Exam- Level 2 Certificate in Sales Psychology 00:20:00 Final Exam Final Exam- Level 2 Certificate in Sales Psychology 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This course covers all the key concepts that will help you prepare for and pass the AWS Certified Cloud Practitioner certification exam for the latest CLF-C01. A practical-based course where you will gain practical knowledge about AWS Cloud through videos and demo sessions.

Description Register on the Make Passive Income With Canva & Fiverr today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Make Passive Income With Canva & Fiverr course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With This Course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get feedback from our experts immediately. Who Is This Course For The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.   Course Content Make Passive Income With Canva & Fiverr Introduction 00:01:00 What is Canva 00:03:00 Passive Income Idea 1 00:07:00 Passive Income Idea 2 00:07:00 Passive Income Idea 3 00:08:00 Passive Income Idea 4 00:05:00 Passive Income Idea 5 00:09:00 Summary 00:09:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Description Eloquence is an art. Some valuable words may seem to nothing only because of a good presentation. You have so many ideas but you cannot deliver them perfectly. To reshape your ideas with a lucrative presentation skill you may look at Public Speaking and Presentation Skills Training course. This course teaches you to understand human psychology and deliver speech publically with a good command according to the demand of situation. It provides you some tactics regarding public speaking and presenting speech. It focuses on your tone, stress, way of delivering speech, and how to keep in contact with your audience. It incorporates its lessons to make you confident and to assist you to your organizational and personal growth focusing on main facts, issues, capacity to type and make instance influential speech. It will also make you confident to answer any types of question at an instance. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Public Speaking and Presentation Skills Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Public Speaking and Presentation Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Promo Video FREE 00:03:00 So You've Been Asked to Make a Speech or Presentation: Key Questions 00:01:00 Designing Your Speech Assessing Your Audience 00:01:00 Objectives 00:01:00 What Do They Want to Hear? 00:02:00 Deciding Your Outcomes 00:02:00 Starting Your Speech 00:02:00 The Key Opening Statement 00:02:00 The Core Message Exercise 00:01:00 The Close 00:01:00 Closing Professionally 00:03:00 Keeping Them Interested 00:03:00 Using Notes 00:03:00 Rehearsing 00:02:00 Preparation Preparing to Speak 00:02:00 Controlling Your Nerves 00:02:00 The Day Before 00:02:00 On The Day 00:02:00 Failsafe Measures 00:02:00 Handling Questions 00:05:00 Presentation Aids Presentation Aids 00:03:00 Handouts: What Will They Add? 00:02:00 How Much Information? 00:01:00 Using Graphics 00:01:00 How to Present like a Professional Speaking like a Professional 00:02:00 Perfect Performing 00:01:00 Keeping to the Point 00:02:00 WIIFM? 00:01:00 Conclusions Summary 00:01:00 Next steps / Resources 00:01:00 Course Certification Order Your Certificate 00:00:00

This exclusive Language and Speech Therapy Course provides learners with a comprehensive overview of the role of a Speech and Language Therapist, equipping you with the essential skills to advance your career. It includes speech science, speech anatomy, and the characteristics of speech in detail. This course will teach you how Speech and Language Therapists help children and adults with speech and language disorders, including swallowing, eating, and drinking issues. It covers the fundamentals of the speech chain model and walks you through the key stages of literacy and language development. This course includes case studies and practical exercises that will teach you how to assess your clients' needs, set long-term goals, and support them every step of the way to recovery using a variety of communication techniques. In addition, you will gain in-demand professional skills that will help you start your career successfully. Learning Objectives After completing this Language and Speech Therapy course, the learner will be able to: Understand the fundamentals of Speech & Language Therapy. Understand the study of communication. Explain components of normal speech, language & voice and communication disorders. Understand eating, drinking and swallowing disorders. Understand the speech & language therapy process. Why Choose Language & Speech Therapy Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Language & Speech Therapy Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Language and Speech Therapy course. [ Note: Free PDF certificate as soon as completing the course] Course Curriculum of- *** Language & Speech Therapy *** Module 1: Speech & Language Therapy The Role of the Speech & Language Therapist The History of Speech & Language Therapy Practice The Speech and Language Therapy process The Role of The Speech and Language Therapy Assistant in Current Healthcare Practice The Scope of Practice of Speech & Language Therapy Summary Module 2: Study of Communication The Role of Interpersonal Communication The Components of Communication - Physical, Sensory, Cognitive, Perceptual, Interpersonal and Intrapersonal Communication Impairment or Disorder on the Individual How An Individual Interacts with Their Environment? And Many More... Module 3: Components of Normal Speech, Language & Voice and Communication Disorders Key Components of Speech, Language and Voice The Process of Normal Speech and Language Acquisition Effective Conversational Skills The Different Types of Impairments/Disorders of Normal Speech, Language and Voice And Many More... Module 4: Eating, Drinking and Swallowing Disorders Key Components of Eating, Drinking and Swallowing The Process of Normal Eating, Drinking and Swallowing Acquisition The Different Types of Difficulties of Eating, Drinking and Swallowing And Many More... Assessment Method After completing each module of the Language and Speech Therapy Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Language and Speech Therapy course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Language & Speech Therapy course is for anyone who wants to: Gain the skills needed to work in the teaching and childcare profession. Improve their speech therapy and language therapy skills. Make a career change and explore new career opportunities. Gain a formal, accredited qualification to improve their career opportunities. Requirements There are no specific requirements for this Language & Speech Therapy course because it does not require any advanced knowledge or skills. Career path Compete High provides the most expedient path to learning about Language & Speech Therapy, as well as the opportunity to practice your skills in a corporate setting. Certificates Certificate of completion Digital certificate - Included

All in One Bundle Special Discount Offer A recent report by Grant Thornton shows that 72% of Finance Directors believe strong financial leadership is critical for business growth. The Finance Director plays a pivotal role in shaping a company's financial health and strategic direction. This comprehensive CPD-accredited Finance Director training equips you with the knowledge and skills to excel in this crucial position. CPD Accredited courses you will get: Course 01: Banking and Finance Accounting Statements Financial Analysis Course 02: Time Management Skills Course 03: Office Skills The Finance Director Training bundle is for those who want to be successful. In the Finance Director Training bundle, you will learn the essential knowledge needed to become well versed in Finance Director Training . Our Finance Director Training bundle starts with the basics of Finance Director Training and gradually progresses towards advanced topics. Therefore, each lesson of this Finance Director Training is intuitive and easy to understand. Why would you choose the Finance Director Training course: Lifetime access to Finance Director Training courses materials Full tutor support is available from Monday to Friday with the Finance Director Training course Learn Finance Director Training skills at your own pace from the comfort of your home Gain a complete understanding of Finance Director Training course Accessible, informative Finance Director Training learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Finance Director Training bundle Study Finance Director Training in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Finance Director Training course Course 01: Banking and Finance Accounting Statements Financial Analysis Section 01: Introduction and Welcome to the Course Section 02: Introduction to Accounting Section 03: Introduction to Financial Statements Section 04: Understanding Working Capital Section 05: Introduction to Financial Analysis Section 06: Financial Analysis - Case Study and Assignment Section 07: Financial Ratio Analysis in Corporate Finance Section 08: Financial Modelling for Mergers and Acquisitions Section 09: Course Summary and Wrap Up Course 02: Time Management Skills Module 01: Importance and Benefits of Time Management Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say 'No' to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Time Management Techniques Module 09: Combat the Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks Course 03: Office Skills Module 01: Core Office Skills Module 02: Self-Management Module 03: Organizing and Planning (i) Module 04: Organizing and Planning (ii) Module 05: Rapport Building CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Finance Director Training bundle is Ideal for: Finance professionals seeking to become Finance Directors and develop strategic leadership skills. Existing Finance Directors looking to strengthen their financial acumen and climb the corporate ladder. Business owners and managers who want to gain a deeper understanding of financial analysis for better decision-making. Individuals transitioning into finance roles that require a strong foundation in financial statements and analysis. Requirements To enrol in this Finance Director Training course, all you need is a basic understanding of the English Language and an internet connection. Career path The Finance Director role offers a rewarding career path with excellent earning potential. This Finance Director course positions you for success in various industries, including: Banking and Financial Services Manufacturing Technology Retail Healthcare Non-profit Organizations Government Agencies Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you interested in learning the Italian language? Or are you someone who loves the Italian culture and you want to be more immersed in it? If yes, then this course will be perfect for you! Description: Learning a new foreign language is very interesting activity and would be fun if you like their language. Learning new language is a way to emerge to the culture, and if you would like to learn a specific language like Italian, you need to study it. In this course, you will be able to know about the Italian language and its significance and history. You will be able to learn the Italian words used in the English language and so many more.  Who is the course for? Any professionals who would want to learn Italian. People who have an interest in Italian language and culture. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Italian As Foreign Language course is a useful qualification to possess, and would be beneficial for the following careers: Interpreter Language Teacher Translator Tutor. Module: 1 History of the Italian Language 01:00:00 Italian Words Used in the English Language 00:30:00 Misconceptions about Learning Italian 01:00:00 Module: 2 Learning to Speak Italian Quickly 01:00:00 Total Concentration - The Best Way to Learn Italian 01:00:00 Methods to Improve Your Italian 01:00:00 Italian Language Help Online 00:15:00 Learn the Common Mistakes to Avoid 00:30:00 Module: 3 Romance Languages 00:15:00 The Dialects of the Italian Language 00:15:00 Traveling in Italy and other Countries 00:30:00 You are What You Speak 01:00:00 Italian Survival Phrases 01:00:00 Italian Verbs 01:00:00 Module: 4 Pronouncing Italian Vowels 00:30:00 Pronouncing Italian Words 01:00:00 What is Phonology? 00:30:00 Summary 01:00:00 Module: 5 Learning Italian Italian I 00:30:00 Italian II 00:30:00 Italian III 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in Italian As Foreign Language 00:20:00 Final Exam Final Exam- Level 2 Certificate in Italian As Foreign Language 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00