357 Summary courses in Cardiff delivered Live Online

Self-understanding is a prerequisite for leading and managing others responsibly and honourably. The field of Neuro Linguistic Programming has helped us to gain a better insight into how we all think and behave. Upon completion of this course participants will be able to: Gain an insight into the purpose and functions of the unconscious mind Develop flexibility to increase their for behaviours in different circumstances Appreciate how different people experience the world Create and set effective goals and direction Understand the NLP Model of Communication Adapt their communication style to maximise effectiveness Influence and persuade others by connecting with people Understand how empowerment can make life easier Appreciate how creativity works Learn creativity techniques to tap into the power of the team 1 Self-awareness Autopilot - your unconscious mind Developing flexibility How identify, values & beliefs shape our behaviour Models of the world 2 Creating direction Describing present and desired state Designing your direction Making it happen Self-mastery 3 Communication The NLP Model of Communication Insights to the way people think Understanding representation systems Reframing the way people think about negative experiences Using metaphor 4 Influence and persuasion Building trust Connecting with people Purpose intention and outcomes The difference empowerment makes 5 Creativity and innovation Hindrances to creativity and innovation Your natural state of creativity Getting unblocked Creativity techniques 6 Action plan Course summary and presentation of action plans

Duration 1 Days 6 CPD hours We?ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - Verbal Communication Skills Listening and Hearing: They Aren?t the Same Thing Asking Questions Communicating with Power 3 - Non-Verbal Communication Skills Body Language The Signals You Send to Others It?s Not What You Say, It?s How You Say It 4 - Making Small Talk and Moving Beyond The Four Levels of Conversation 5 - Moving the Conversation Along Asking for Examples Using Repetition Using Summary Questions Asking for Clarity and Completeness 6 - Remembering Names Creating a Powerful Introduction Using Mnemonics Uh-Oh?I?ve Forgotten Your Name 7 - Influencing Skills Seeing the Other Side Building a Bridge Giving In Without Giving Up 8 - Bringing People to Your Side A Dash of Emotion Plenty of Facts Bringing It All Together 9 - Sharing Your Opinion Using I-Messages Disagreeing Constructively Building Consensus 10 - Negotiation Basics Preparation Opening Bargaining Closing 11 - Making An Impact Creating a Powerful First Impression Assessing a Situation Being Zealous without Being Offensive 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

Duration 4 Days 24 CPD hours This course is intended for This course is intended for: Network administrators Network engineers with little or no programming or Python experience Network managers Systems engineers Overview After taking this course, you should be able to: Create a Python script Describe data types commonly used in Python coding Describe Python strings and their use cases Describe Python loops, conditionals, operators, and their purposes and use cases Describe Python classes, methods, functions, namespaces, and scopes Describe the options for Python data manipulation and storage Describe Python modules and packages, their uses, and their benefits Explain how to manipulate user input in Python Describe error and exception management in Python Describe Python code debugging methods The Programming for Network Engineers (PRNE) v2.0 course is designed to equip you with fundamental skills in Python programming. Through a combination of lectures and lab experience in simulated network environments, you will learn to use Python basics to create useful and practical scripts with Netmiko to retrieve data and configure network devices. Upon completion of this course, you should have a basic understanding of Python, including the knowledge to create, apply, and troubleshoot simple network automation scripts. Course Outline Introducing Programmability and Python for Network Engineers Scripting with Python Examining Python Data Types Manipulating Strings Describing Conditionals, Loops, and Operators Exploring Classes, Methods, Functions, Namespaces, and Scopes Exploring Data Storage Options Exploring Python Modules and Packages Gathering and Validating User Input Analyzing Exceptions and Error Management Examining Debugging Methods Course Summary

Running a successful project requires skills in planning, budgeting, tracking deliverables and stakeholder management. An area that can be neglected by project managers is the 'people side' - not the project team themselves but the end-users, those who will be affected by the project. Too often there is a single line at the end of the project plan that says 'Comms and Training'. If people are going to have to work differently and learn some new processes, then there is work to be done by the project team to help them through the emotional side of the change. This session explores why it's important to bring people along when a change is being made. It will provide project teams with the skills and knowledge either to manage the people change plan themselves or to secure the right resources for their project. Understand the importance of the 'people side' of change 8 'Golden Rules' of change management - overview How to create a simple but effective change plan Adoption Benefits of good change management 1 Introduction Objectives and agenda People and projects - why is it important? The Change Curve - the emotional side of change 2 8 'Golden Rules' of change management - including... Role of the sponsor Communication Resistance to change 3 Change plan Elements of a change plan Change impact assessment Alignment with the project plan 4 Adoption Who owns the change? The vital role of the manager Feedback and action loops 5 Benefits Estimating the costs / benefits 6 Next steps Summary of key learning points Reflection on next steps 7 Close

A thorough account of the UK and European legal framework and its requirements as regards managing environmental performance. This course will help staff to understand: The framework of UK and European legislation and its enforcement The principal features of the legislation as they apply to your organisation's activity/product/service The benefit of having an Environmental Management System such as ISO 14001 How their own actions and decisions can either expose or protect the organisation in relation to its legal obligations 1 Introduction and objectives 2 Introduction to environmental law and enforcement Sources of law (European and UK) Structure and enforcement Key legislation 3 Integrated Pollution Prevention and Control (IPPC) and Local Air Pollution and Control (LAPC) Pollution and Prevention Control Act 1999 EC Directives on PPC The meaning of BAT Transitional provisions Fit and proper persons Control of emissions to air National Air Quality Strategy 4 Packaging and producer responsibilities Who, what and how The Producer Responsibility Obligations (Packaging Waste) Regulations Obligations and exemptions Registration Recycling and recovery obligations Records Duties of the Environment Agency Offences Developments 5 Waste management National Waste Strategy Waste minimisation (re-use/recycling) Waste definition Disposal and recovery Controlled waste management Hazardous waste management 6 Proposed Legislation and EC Directives EU Commission's waste and resources strategies Implementation of ELV (End of Life Vehicles) Directive WEEE (Waste Electrical and Electronic Equipment) Directive transposition into UK legislation Other producer responsibility initiatives Other proposals from the EU 7 Conclusion Open forum Summary Close

Duration 1 Days 6 CPD hours This course is intended for This course is intended for an individual who has experience developing and deploying basic business logic and user interfaces using the programmatic capabilities of the Force.com platform, including practical application of the skills and concepts noted in the exam objectives below. Overview When you complete this course, you will be able to:Describe the structure of the exam and the exam?s objectives.List the most heavily weighted exam objectives.Describe key features of the Force.com programming languages, including: Apex, SOQL, SOSL, and Visualforce.Explain important Force.com concepts, such as the testing framework, governor limits, and the save order of execution.Explain the ALM of a Salesforce development project. By covering the details around the exam objectives, this course will help hone your problem-solving skills and reinforce your knowledge of key topics. A mock exam at the end of the course will help you assess your readiness. Introduction to the Course and the Exam Introduction to AW computing Introduction to the Platform Developer I certification Salesforce FundamentalsLogic & Process Automation (Part 1) Working with Formulas and Rollup Summary Fields Working with Basic Constructs in Apex Working with SOQL Working with SOSL Working with DML Working with Exceptions and Governor Limits Logic & Process Automation (Part 2) Working with Apex classes Working with Apex triggers Describe the save order of execution User Interface Working with Visualforce Pages Working with Visualforce Controllers Working with the Lightning Component Framework Testing Describing the Testing Framework and Requirements Creating Test Data and Tests Executing a Test Testing Considerations Debug & Deployment Tools Debugging Deploying Certification Preparation Resources

Duration 2 Days 12 CPD hours This course is intended for This course is designed for administrators of IBM WebSphere Application Server Liberty Profile. Overview After completing this course, you should be able to: Describe the WebSphere Liberty Profile architecture Create a Liberty profile server Use the Admin Center to manage Liberty servers Deploy clusters of Liberty servers Use the collective controller Use Jython scripts to administer Liberty servers Configure Dynamic Routing Configure the auto scaling feature and define auto scaling policies Configure SSL communication in Liberty Use the IBM HTTP and web server plug-in with Liberty servers his course teaches you the skills that are needed to manage Liberty servers and collectives.The course is designed for application server administrators. You learn how to use the graphical Admin Center and the command line scripting to manage servers from a collective controller. The course also covers how to deploy a cluster of packaged servers for Liberty runtimes, view the deployment environment, and view basic performance metrics.You learn how to use the Dynamic Routing feature of Liberty to enable routing of HTTP requests to collective members. You also configure the auto-scaling and health management features for Liberty.Finally, you learn how to secure Liberty and enable SSL communication in Liberty. Course introduction Introduction to Liberty administration and runtime architecture Multi-server management Exercise: Managing Liberty collectives with the Admin Center Administration and application deployment with scripting Exercise: WebSphere Liberty administration by using Jython Scripts Dynamic Routing Exercise: Dynamic Routing Auto-scaling in Liberty Exercise: Auto-scaling Securing Liberty Exercise: Using the IBM HTTP Server with SSL to a Liberty server Course summary

Duration 1.5 Days 9 CPD hours This course is intended for This course is designed for WebSphere administrators who have experience with stand-alone application server environments, and want to learn about creating and managing a federated environment. Overview After completing this course, you should be able to: Describe the architectural concepts that are related to WebSphere Application Server Network Deployment Create a deployment manager instance Federate an application server to a cell Add a stand-alone application server to a WebSphere Application Server cell Cluster an application server within a WebSphere Application Server cell Configure WebSphere Application Server SSL security settings Deploy applications in clustered environments Describe the features of Intelligent Management This course teaches you the skills that are needed to administer IBM WebSphere Application Server V9 in a federated environment.This release of IBM WebSphere Application Server provides enhanced support for standards (notably Java 7 EE), emerging technology, and a choice of development frameworks.In this course, you learn how to configure and maintain IBM WebSphere Application Server V9 Network Deployment. You learn how to deploy and create a deployment manager and federate a cell. In addition, you learn how to create a cluster within the federated cell.Throughout the course, hands-on exercises and demonstrations reinforce lecture content. You gain practicalexperience with WebSphere Application Server V9 by completing tasks such as creating a deployment manager, federating a stand-alone application server, creating a custom profile, and clustering an existing application server. Course Introduction WebSphere Application Server architecture: Federated Federating a cell Exercise: Configuring the lab workstation Exercise: Creating a federated cell Workload management Exercise: Clustering and workload management WebSphere security: SSL Exercise: Configuring SSL for WebSphere Overview of Intelligent Management Course summary

Duration 1 Days 6 CPD hours This course is intended for This course is intended for networking and security professionals involved in the day-to-day management of a FortiAnalyzer appliance and FortiGate security information.. Overview Describe key features and concepts of FortiAnalyzer Deploy an appropriate architecture Manage ADOMs on both FortiAnalyzer and the devices that log to it Configure RAID Register supported devices Encrypt log transmission (SSL / IPSec) View & analyze current and historical logs (FortiView) Monitor events Apply disk quotas to log data from devices Backup, restore, and forward log data Use content archiving (summary and full) Understand the different stages of data processing, from receiving logs to compiling reports Understand SQL queries and datasets used by FortiAnalyzer reports Design datasets, charts, and custom reports Generate reports by schedule or on demand. In this 1-day class, you will learn how to use FortiAnalyzer. You will explore setup, registering supported devices and securing communications, managing logs and archives, and configuring both predefined and customized reports. Introduction to FortiAnalyzer Key features Key concepts Different FortiAnalyzer models Configuration & Administration Deployment requirements Configuration tools Configuring network settings Backing up system configuration Configuring administrative users Configuring, enabling, and assigning ADOMs Configuring RAID Device Registration Registered and unregistered devices Device registration methods Modifying options of a registered device Methods available to secure communication Configuring SSL encryption and encryption levels Configuring an IPsec tunnel Logs & Archives Logging basics The FortiView tab Configuring log arrays and event handlers Reports Reports and functionality Relationship between reports, charts, and datasets Effect of ADOMs on report settings SQL SELECT queries and clauses SQL functions and operators FortiAnalyzer-specific functions and macros Building or customizing charts Report features--creating, cloning, configuring

Duration 3 Days 18 CPD hours This course is intended for This course is designed for administrators who install, manage, and monitor IBM© DataPower Gateway Appliances. The course is also relevant for developers who administer appliances. Overview Configure an appliance for its initial deployment Download and upgrade the firmware on the DataPower appliances Create and manage user accounts, groups, and domains Configure Secure Sockets Layer (SSL) to and from DataPower Appliances Troubleshoot and debug services by using the problem determination tools, logs, and probes that are provided with the DataPower appliance Configure logging of messages to external locations IBM© DataPower Gateway Appliances are network devices that help secure, integrate, and optimize access to web, web services, mobile, and API workloads. Through instructor-led lectures and hands-on lab exercises, you learn how to run various administrative procedures, from initial installation and setup through ongoing maintenance of the appliances in production. You learn about the available management interfaces, such as the command-line interface (CLI), Web Management graphical interface, and XML Management Interface. You also learn how to use these interfaces to run various administrative tasks, such as upgrading firmware, running backup and restore operations, and configuring user accounts and domains. The course includes some information on upgrading firmware and working with DataPower hardware appliances. Course introductionDataPower deployment environmentsInitial setupManaging firmwareExercise: Upgrading image firmwareDataPower administration overviewUsing CLI and the XML Management Interface to configure appliance accessExercise: Using the CLI and the XML Management Interface to manage DataPower appliancesDataPower services overviewUsing the Web Management Blueprint Console to configure appliance accessTroubleshootingExercise: Using the troubleshooting tools to debug errorsDataPower cryptographic tools and SSL setupExercise: Securing connections with SSLLogging and log targetsExercise: Logging to an external systemCourse summary