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Getting Started The primary aim of the OTHM Level 5 Extended Diploma in Logistics and Supply Chain Management qualification, is to offer learners a specialised educational program that imparts a comprehensive understanding and expertise in critical areas of the Logistics and Supply Chain Management industry. The key features of OTHM Level 5 Extended Diploma qualifications are presented in bullet points: - Engaging and challenging curriculum designed to captivate learners. - Equips learners with fundamental subject knowledge for successful progression into higher education or the workforce. - Streamlined structure, with Level 4 units serving as a foundation for advanced learning in Level 5. - Up-to-date content closely aligned with the demands of employers and institutions of higher education. - Assessments that encompass cognitive, affective, and applied skills, providing a well-rounded evaluation. - OTHM-developed unit assignments and diverse assessment methods to facilitate advancement to Level 6. Key Benefits Familiarity with critical thinking abilities. Demonstrate the capability to assess the internal conditions of a logistics business. Familiarise yourself with warehousing and inventory management. Demonstrate the capacity to create and oversee a budget. Acquire the capability to communicate effectively within a business context. Comprehend strategies for enhancing both individual and team performance. Key Highlights Are you worried about the recent changes in the Logistics sector? Then, OTHM Level 5 Extended Diploma in Logistics and Supply Chain Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Extended Diploma in Logistics and Supply Chain Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Logistic Manager, with an average salary of £49,453 per year Supply chain analyst with an average salary of £35,380 per year Inventory Manager, with an average salary of £32,000per year Warehouse Manager; with an average salary of £50,000 - £60,000 per year   About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based assessment (Formative and Summative) No exam   Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System).   Progression Successful completion of the OTHM Level 5 Extended Diploma in Logistics and Supply Chain Management provides learners the opportunity for: Option for OTHM Level 6 Extended Diploma in Logistics and Supply Chain Management or Learners may be eligible to gain direct entry into the final year of a three-year UK Bachelor's degree. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- ACADEMIC WRITING AND RESEARCH SKILLS Reference No : H/650/1099 Credit : 20 || TQT : 200 The objective of this unit is to facilitate the examination of essential subjects within the realm of academic research and writing. This, in turn, enables learners to attain higher levels of accomplishment and acknowledgement in their academic endeavours. UNIT2- LOGISTICS AND THE BUSINESS ENVIRONMENT Reference No : R/650/1100 Credit : 20 || TQT : 200 The objective of this unit is to furnish learners with the foundational knowledge necessary for identifying the elements and structure of the logistics sector. Additionally, it involves examining the essential factors that impact the operations of a logistics business within the framework of its internal and external business surroundings. UNIT3- OPERATIONS AND LOGISTICS MANAGEMENT Reference No : T/650/1101 Credit : 20 || TQT : 200 This unit aims to assist learners in examining the significant connections between operations management and various other functions within a logistics enterprise. UNIT4- FINANCE AND ACCOUNTING Reference No : Y/650/1102 Credit : 20 || TQT : 200 This unit provides learners with an introduction to finance and accounting functions, highlighting how financial data derived from business operations can be employed to strategise, oversee, and enhance the performance of enterprises functioning in the logistics and supply chain sector. UNIT5- COMMUNICATION IN BUSINESS Reference No : A/650/1103 Credit : 20 || TQT : 200 The objective of this unit is to furnish learners with essential knowledge and competencies for engaging in effective and appropriate communication, regardless of the specific context in which the communication takes place. UNIT6- LEADING AND MANAGING TEAMS Reference No : D/650/1104 Credit : 20 || TQT : 200 The objective of this unit is to enhance a learner's comprehension of leadership as a role and management as a function. This will enable them to develop the knowledge, skills, and characteristics required to make a substantial and valuable contribution to the success of a business. UNIT7- PRINCIPLES AND CONCEPTS OF STRATEGY Reference No : F/650/1105 Credit : 20 || TQT : 200 This unit aims to empower learners with the knowledge and skills necessary to actively contribute to an organisation's strategy development and successful implementation. UNIT8- PROCUREMENT AND INVENTORY MANAGEMENT Reference No : H/650/1106 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of the crucial functions of procurement and inventory management within a cost-effective and resource-efficient supply chain essential for meeting customer demands. UNIT9- CONTRACT AND FINANCIAL MANAGEMENT Reference No : K/650/1108 Credit : 20 || TQT : 200 This unit aims to assist learners in recognising the significance of effective contract and financial management within complex supply chains. It emphasises the importance of avoiding contractual or financial vulnerabilities that might adversely affect the supply chain while ensuring that all contract and financial aspects contribute positively to its management. UNIT10- GLOBAL CONTEXT OF SUPPLY CHAINS Reference No : T/650/1110 Credit : 20 || TQT : 200 This unit aims to help learners understand the significant factors of globalisation affecting supply chains and how to establish and effectively manage global supply chains, considering the ever-evolving and interconnected global business landscape. UNIT11- PRINCIPLES AND CONCEPTS OF SUPPLY CHAIN MANAGEMENT Reference No : H/650/1115 Credit : 20 || TQT : 200 This unit aims to introduce learners to fundamental supply chain management (SCM) concepts and principles, irrespective of whether the supply chain operates locally or globally. These concepts and principles will equip learners to effectively lead and navigate the challenges and intricacies inherent in supply chain management. UNIT12- CONTEMPORARY ISSUES IN SUPPLY CHAIN MANAGEMENT Reference No : J/650/1116 Credit : 20 || TQT : 200 This unit aims to acquaint learners with external factors that significantly influence the management of modern supply chains. Learners will gain a deeper understanding of these dynamics by exploring the interplay between supply chains and technology, the natural environment, global economies, and risk management. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Embark on a journey through the realm of effective communication and persuasion with our 'Content Marketing Certification Course'. This course is a beacon of knowledge for those eager to master the artistry of content creation and strategy. It begins with a foundation in crafting compelling content, vital for anyone looking to excel in the digital age. As you progress, you'll delve into the intricacies of content marketing, learning not just what it is but also how to harness its power to connect with audiences meaningfully. By incorporating modules on idea generation and high-impact content creation, the course ensures your skills remain sharp and relevant. Further, the course offers specialized insights into developing a robust content marketing strategy. This includes understanding the nuances of a content marketing agency's role and how to tailor your content to meet specific objectives. Additionally, with a focus on content marketing services and how agencies in hubs like London operate, you gain a global perspective. The curriculum also includes search engine optimization (SEO), ensuring your marketing content reaches its intended audience effectively. This comprehensive approach ensures that by the end of the course, you'll be adept at not only creating content but also measuring its success, a critical skill in today's data-driven market. Learning Outcomes: Acquire expertise in generating and executing a content marketing plan. Develop skills in creating high-impact, engaging marketing content. Understand and apply effective SEO techniques in content creation. Gain proficiency in measuring and analyzing marketing success. Learn to strategize marketing efforts to achieve business goals. Why buy this Content Marketing Certification Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Content Marketing Certification Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Content Marketing Certification Course course for? Individuals aspiring to become content marketers. Marketing team members seeking to enhance their content strategy skills. Business owners looking to leverage content marketing for growth. Freelancers aiming to offer marketing services. Graduates seeking a career in the digital marketing industry. Prerequisites This Content Marketing Certification Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Content Marketing Certification Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Marketing Manager: £35,000 - £50,000 Per Annum SEO Specialist: £25,000 - £40,000 Per Annum Digital Marketing Strategist: £30,000 - £45,000 Per Annum Social Media Manager: £28,000 - £40,000 Per Annum Copywriter: £20,000 - £35,000 Per Annum Marketing Analyst: £27,000 - £42,000 Per Annum Course Curriculum Module 01: Introduction to Content Creation Introduction to Content Creation 00:19:00 Module 02: How to Generate Ideas for Your Content How to Generate Ideas for Your Content 00:21:00 Module 03: How to Create High-Impact Content How to Create High-Impact Content 00:16:00 Module 04: Introduction to Content Marketing Introduction to Content Marketing 00:17:00 Module 05: The Benefits of Content Marketing The Benefits of Content Marketing 00:37:00 Module 06: Content Marketing Strategy Development Content Marketing Strategy Development 00:18:00 Module 07: Search Engine Optimisation Search Engine Optimisation 00:23:00 Module 08: Measuring the Success of Your Content Marketing Measuring the Success of Your Content Marketing 00:40:00 Assignment Assignment - Content Marketing Certification Course 00:00:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will help you to upgrade your career in the retail industry. You will learn various effective retail management skills to optimise store operations, you will gain knowledge about franchising, locating, merchandising and many more important factors of retail management. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the components of retailing concept Know visual merchandising Discover the importance of location in retailing Know the types of the retail location Understand what is a private label Get acquainted with the retail selling process Know the benefits of retailingWhy Animal Care and Psychology Course right for you? Understand the tips for success in retailing Know Franchising Understand the tips for success in retailing Know the steps of retail strategy planning Understand the classification of retailers Why Retail Management Training Course right for you? This interactive course will give you a broad understanding of retail management, the benefits of retailing, and the retail selling process. You will learn how to classify retailers, their components, and steps to plan a retail strategy effectively. This course will educate you on franchising, merchandising, visual merchandising, and the significance of location in retailing. This extensive course will help you learn the types of retail location, private labelling, and the process to create a private label. By the end of the course, you will have deep knowledge of retail management, the benefits of retailing, the retail selling process, and steps of retail strategy planning. Retail Management Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Retail Management - Introduction Retail Management - Introduction What is Retail Management What is Retail Management Benefits of Retailing Benefits of Retailing Retail Selling Process Retail Selling Process Classification of Retailers Classification of Retailers Components of Retailing Components of Retailing Steps of Retail Strategy Planning Steps of Retail Strategy Planning What is Franchising What is Franchising What is Merchandising What is Merchandising What is Visual Merchandising What is Visual Merchandising Importance of Location in Retailing Importance of Location in Retailing Types of Retail Location Types of Retail Location What is a Private Label What is a Private Label Process of Creating Private Label Process of Creating Private Label Myths about Careers in Retailing Myths about Careers in Retailing Tips for Success in Retailing Tips for Success in Retailing Who should take this course? This comprehensive course is beneficial for those who want to have a thorough understanding of franchising, merchanding, retail management, and steps to plan a retail strategy. It is suitable for those who want to pursue a career in the field of retail management. Entry Requirements There are no academic entry requirements for this retail management training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This retail management training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This course covers incident response methods and procedures are taught in alignment with industry frameworks such as US-CERT's NCISP (National Cyber Incident Response Plan), and Presidential Policy Directive (PPD) 41 on Cyber Incident Coordination Policy.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Social Skills Mastery is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Social Skills Mastery and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 2 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Welcome 00:02:00 Start & Have Powerful First Interactions 3 Best Ways To Always Start A Conversation 00:06:00 What To Say In Social Interactions 00:11:00 Never Run Out Of Things To Say Again! 00:06:00 Winning Mindset For Social Success 00:05:00 Join Group Conversations 00:04:00 Develop Rapport & Connection Fast Connect With People Fast 00:04:00 Make People Like You 00:06:00 Attractive Social Energy 00:08:00 Destroy Your Social Fears Fear Of Approaching People 00:10:00 Fear Of Rejection 00:07:00 Fear Of What People Think Of You 00:07:00 Unleash Your Social Confidence Become Confident in Social Interactions 00:05:00 Become Socially Relaxed & Anxiety Free 00:04:00 Stop Being Shy Socially 00:04:00 Love Yourself 00:03:00 Stop Approval Seeking Behavior 00:04:00 Master The End Of The Interaction Leave A Conversation Politely 00:03:00 Last Impression 00:03:00 Body Language For Social Success Eye Contact 00:07:00 Smiling 00:05:00 Positive & Confident Body Language 00:05:00 Voice 00:03:00 Skills For Social Success Visualization Exercise 00:03:00 Talkative Mood 00:03:00 Your environment 00:05:00

Getting Started The OTHM Level 5 Extended Diploma in Business Management qualification aims to offer learners a specialised, practical educational program that delves deeply into essential elements of the business sector. Key characteristics of OTHM Level 5 Extended Diploma qualifications include: 1. A stimulating and challenging curriculum designed to captivate and educate learners effectively. 2. Equipping learners with fundamental subject knowledge is essential for a seamless transition into further studies or the professional world. 3. A streamlined structure, with Level 4 units forming a foundational core that Level 5 units build upon. 4. Updated content that aligns closely with the demands of employers and higher education institutions. 5. Assessment methods that encompass cognitive abilities, as well as affective and practical skills. 6. OTHM-designed unit assignments and a diverse range of Assessment approaches that facilitate progression to Level 6. Upon completing this qualification, learners will acquire specialised skills and a comprehensive grasp of technical terminology, enabling them to enhance their business and management competencies and advance towards higher education or employment opportunities. Key Benefits Acquire the ability to perform scholarly research. Understand various categories of enterprises. Gain proficiency in communicating effectively within a business environment. Understand the backdrop and objectives of finance and accounting. Acquire knowledge about leadership and managerial concepts. Comprehend the reasons and methods behind a business's desire to engage in global markets. Possess the capacity to assess a business's micro and macro environments. Key Highlights Are you worried about the recent changes in Business Management? Then, OTHM Level 5 Extended Diploma in Business Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Extended Diploma in Business Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Business Manager, with an average salary of £61,691 per year HR Manager with an average salary of £52,519 per year Consultant with an average salary of £52,250 per year Retail Manager, with an average salary of £33,810 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based Assessment (Formative and Summative) No exam   Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System). Progression Successful completion of the OTHM Level 5 Extended Diploma in Business Management provides learners the opportunity to: Option for OTHM Level 6 Extended Diploma in Business Management or Learners may be eligible to gain direct entry into the final year of a three-year UK Bachelor's degree. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- ACADEMIC WRITING AND RESEARCH SKILLS Reference No : H/650/1099 Credit : 20 || TQT : 200 The primary objective of this unit is to facilitate an in-depth exploration of critical subjects integral to the academic research and writing process. This endeavour empowers students to attain heightened success and recognition in their academic pursuits. UNIT2- BUSINESS OPERATIONS Reference No : L/650/1145 Credit : 20 || TQT : 200 The objective of this unit is to furnish learners with the foundational knowledge required to analyse and situate the fundamental elements that impact a business's operations, considering its internal dynamics and external surroundings UNIT3- COMMUNICATION IN BUSINESS Reference No : M/650/1146 Credit : 20 || TQT : 200 This unit aims to equip learners with essential knowledge and competencies for effective and relevant communication, regardless of the specific context in which the communication takes place. UNIT4- FINANCE AND ACCOUNTING Reference No : R/650/1147 Credit : 20 || TQT : 200 The objective of this unit is to cultivate in learners both the theoretical understanding and practical expertise required to create, analyse, and modify financial statements and prepare budgetary plans. UNIT5- 1. LEADING AND MANAGING TEAMS Reference No : T/650/1148 Credit : 20 || TQT : 200 This unit aims to foster a learner's comprehension of leadership as a role and management as a function, enabling them to cultivate the knowledge, skills, and attributes necessary to impact a business's achievements positively. UNIT6- OPERATING IN A GLOBAL CONTEXT Reference No : Y/650/1149 Credit : 20 || TQT : 200 The objective of this unit is to stimulate the examination of prominent theories, concepts, and models related to globalisation, allowing learners to understand the intricacies of globalisation and its advantages for businesses. UNIT7- PRINCIPLES AND CONCEPTS OF STRATEGY Reference No : F/650/1150 Credit : 20 || TQT : 200 This unit aims to enhance learners' knowledge and capabilities, positioning them effectively to play a valuable role in an organisation's strategy formulation and execution. UNIT8- THE MANAGEMENT OF HUMAN RESOURCES Reference No : H/650/1151 Credit : 20 || TQT : 200 This unit aims to acquaint learners with fundamental principles and concepts in human resource management. This knowledge enables them to facilitate a sustainable approach to people management by comprehending the function's purpose and scope. UNIT9- MARKETING FOR MANAGERS Reference No : J/650/1152 Credit : 20 || TQT : 200 This unit's primary goal is to give learners an in-depth comprehension of the marketing planning process and enable them to apply these principles across diverse business scenarios. Additionally, the unit aims to offer a thorough grasp of environmental analysis and its role in formulating relevant objectives and strategies to enhance operational marketing effectiveness. UNIT10- BUSINESS LAW FOR MANAGERS Reference No : K/650/1153 Credit : 20 || TQT : 200 The objective of this unit is to assist learners in examining the laws, legislation, and regulations relevant to their home country and applicable to various types of businesses. UNIT11- MANAGEMENT ACCOUNTING AND DECISION MAKING Reference No : L/650/1154 Credit : 20 || TQT : 200 This unit aims to provide learners with an awareness of the scope and purpose of management accounting so they can support effective decision-making within a business. UNIT12- BUSINESS START-UP: CONCEPTION TO MARKET Reference No : M/650/1155 Credit : 20 || TQT : 200 This unit aims to build upon prior learning, allowing learners to utilise their knowledge and skills acquired in disciplines like marketing and management to create a practical and effective business plan. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The objective of the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management qualification is to offer learners a specialised program of study that provides in-depth knowledge and understanding of key aspects within the tourism and hospitality sector. This qualification is designed for individuals looking to enhance their knowledge and acquire a recognised qualification in tourism and hospitality. Key features of OTHM Level 5 Extended Diploma qualifications include: - A stimulating and challenging curriculum that engages and informs learners. - The opportunity for learners to acquire essential subject knowledge required for further study or employment. - A structured program with a core of Level 4 units that builds on knowledge in Level 5 units. - Updated content that aligns closely with the needs of employers and higher education institutions. - Assessments that evaluate cognitive skills as well as affective and applied skills, providing a comprehensive evaluation of learners' abilities. Key Benefits Understand critical thinking skills. Gain the capability to assess the external environment in which tourism and hospitality enterprises function. Understand the components of the marketing mix. Understand the principles of sustainable tourism. Understand the factors influencing consumer demand in the tourism and hospitality industry. Understand the significance of operations management in the context of tourism and hospitality.   Key Highlights Are you worried about the recent changes in the Tourism sector? Then, OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways After completing a Level 5 Extended Diploma in Tourism and Hospitality Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Hotel Management, with an average salary of £46,249 per year Event Management, with an average salary of £38,360 per year Tourism marketing, with an average salary of £36,823 per year Hospitality Consulting, with an average salary of £25,000 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System). Progression Successful completion of the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management provides learners the opportunity to: Option for OTHM Level 6 Extended Diploma in Tourism and Hospitality Management or Learners may be eligible to gain direct entry into the final year of a three-year UK Bachelor's degree. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- ACADEMIC WRITING AND RESEARCH SKILLS Reference No : H/650/1099 Credit : 20 || TQT : 200 The objective of this unit is to facilitate the exploration of essential topics integral to the academic research and writing process, enabling learners to attain higher levels of success and recognition in their studies. UNIT2- BUSINESS ENVIRONMENT FOR TOURISM AND HOSPITALITY Reference No : A/650/1159 Credit : 20 || TQT : 200 This unit aims to equip learners with an understanding of the roles and distinguishing features of both public and private sector organisations operating within the tourism and hospitality industry. Additionally, it addresses the potential challenges that these organisations may encounter. UNIT3- SERVICES MARKETING IN TOURISM AND HOSPITALITY Reference No : T/650/1157 Credit : 20 || TQT : 200 Introduce learners to the role of services marketing techniques in the context of customer service within the tourism and hospitality industry. UNIT4- SUSTAINABILITY IN TOURISM AND HOSPITALITY Reference No : Y/650/1158 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of sustainability principles relevant to managerial positions in the tourism and hospitality industry. UNIT5- EVENTS MANAGEMENT Reference No : H/650/1160 Credit : 20 || TQT : 200 This unit aims to help learners comprehend various events associated with the tourism and hospitality industry. UNIT6- THE DEVELOPMENT OF THE TOURISM AND HOSPITALITY INDUSTRY Reference No : J/650/1161 Credit : 20 || TQT : 200 This unit aims to equip learners with an understanding of the primary factors that shape the evolution of the tourism and hospitality industry. Learners will also develop the capacity to assess the elements impacting industry demand and gain knowledge of the interconnections between businesses in this sector. UNIT7- DIGITAL MARKETING MANAGEMENT FOR TOURISM AND HOSPITALITY Reference No : K/650/1162 Credit : 20 || TQT : 200 This unit aims to understand the significance of digital marketing in managing marketing for the tourism and hospitality sectors. UNIT8- OPERATIONS MANAGEMENT Reference No : J/650/1206 Credit : 20 || TQT : 200 Understand the key aspects of operations management in the tourism and hospitality industry, emphasising systems, processes, project management, and quality management. UNIT9- MANAGEMENT ACCOUNTING Reference No : K/650/1207 Credit : 20 || TQT : 200 This unit aims to equip learners with a foundational understanding of financial accounting and financial management principles within the tourism and hospitality industry. Learners will gain the knowledge and skills needed to create, analyse, and adjust financial statements and develop budgets. UNIT10- MANAGEMENT OF HUMAN RESOURCES Reference No : H/650/1151 Credit : 20 || TQT : 200 This unit will familiarise learners with essential human resource management principles and concepts. This knowledge will enable them to contribute to sustainable people management practices by understanding the purpose and scope of the human resource management function. UNIT11- CUSTOMER RELATIONSHIP MANAGEMENT Reference No : L/650/1208 Credit : 20 || TQT : 200 This unit aims to impart comprehensive knowledge about effectively managing customer relations and customer service within the tourism and hospitality industry. It is designed for supervisory and managerial staff to equip them with the skills needed to assist their teams in delivering exceptional customer service in their work environments. UNIT12- CONTEMPORARY ISSUES IN TOURISM AND HOSPITALITY Reference No : M/650/1209 Credit : 20 || TQT : 200 This unit aims to enhance learners' capabilities in comprehending the challenges and evolving patterns that influence tourism and hospitality organisations. Additionally, learners will gain insight into how the industry adapts to change and the consequences of trends and issues that instigate change. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Once Upon A Project - Stories and Their Influence on Project Performance What are the stories people share about your project? Do the stories promote success or failure? Do they indicate engagement and respect, or disappointment and exclusion? Every project is a story, and the story can unfold as one of great success or crushing failure. The most effective projects use storylines that promote integration and excellence. The most successful project leaders are able to harness the power of stories to build and maintain a strong team, focus on core values, ensure effective reviews, and openly address risk. This session will consider the use of stories for project success, and suggest the most effective leaders are skilled at the art of story. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Once Upon A Project - Stories and Their Influence on Project Performance What are the stories people share about your project? Do the stories promote success or failure? Do they indicate engagement and respect, or disappointment and exclusion? Every project is a story, and the story can unfold as one of great success or crushing failure. The most effective projects use storylines that promote integration and excellence. The most successful project leaders are able to harness the power of stories to build and maintain a strong team, focus on core values, ensure effective reviews, and openly address risk. This session will consider the use of stories for project success, and suggest the most effective leaders are skilled at the art of story. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.